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Fitness center GymAbout the Club
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
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Reviews
Shelbi Grove
★ 5
Source: Google
John Strode
★ 4
Clean and other than the broccoli heads it was nice
Source: Google
Jared Barton
★ 5
Source: Google
Christopher Owen
★ 5
Clean, not busy, good parking, great value
Source: Google
Kenny Jasper
★ 4
It's a planet fitness, it has the basics, staff is friendly.
Source: Google
Kalina Demaree
★ 5
This gym is very clean and has a great variety of equipment. I wish it also had a plate-loaded hip thrust machine. Paper towel dispensers would also be beneficial, as currently everyone is touching the paper towel rolls with wet hands, which is not the most sanitary. Overall, it's a wonderful workout environment.
Source: Google
Joshua Bartling
★ 5
The only thing I wish Planet Fitness had are squat racks but apart from that you can’t beat the price for what you are getting.
Everything is always clean and usually not too busy.
Source: Google
Shehraj Gareta
★ 5
Source: Google
Ethan Littmann
★ 1
24/7 or no deal
Source: Google
Kellen Parish
★ 5
Great equipment, excellent staff, friendly patrons!
Source: Google
Valerie Melton
★ 5
Great gym with all the needs. Very clean
Source: Google
Austin Mayer
★ 5
Another solid five out of five stars for Planet Fitness! I know I’ve been handing out a lot of five-star reviews lately, but this one absolutely deserves it. The gym is very spacious with a great variety of equipment—most of it from the new Matrix lineup, which is clean and in excellent condition. The overall environment is welcoming, the staff is friendly, and the showers are clean.
One thing that really stood out to me—and something I rarely see at other Planet Fitness locations—is that they actually have a solid selection of real resistance bands. Not just those odd bands with handles that most locations have, but actual, legitimate resistance bands. That’s a huge plus and definitely worth calling out.
Bonus points for having a hairdryer, which is a big win for me. Just a very solid gym all around.
Source: Google
Kyle Segmiller
★ 4
Source: Google
Sebastian DuMars
★ 5
Source: Google
Gunnar Linden
★ 5
A normal average well-run planet fitness.
Source: Google
shawn hanson
★ 5
Awesome
Source: Google
Will O'Connor
★ 5
Jay and George are super nice blokes who are there to help you out! Great equipment and facilities. Cheers
Source: Google
EL-BACK ALHASSANE BARKA TAMBARY
★ 5
Clean, spacious and all brand new equipment. And the staff are very friendly. Thank you for providing a beautiful service
Source: Google
Larry Bartel
★ 1
Not a Fox News guy. They have 13 TVs and 6 of them have Fox News, the other 7 have sports.
Source: Google
Nick
★ 3
Are you ever planning on going 24 hours?? Night availability is why I have had a PF membership for so long. Saw a PF on maps when moving to the area and was stoked, it's right by my house. Unfortunately the hours do not align with my work/personal schedule, most of my workouts happen from 9p-2am. If it's not 24 hours by fall weather, I will have to cancel and find something else with 24hr access.
Source: Google
Cherry Mouse
★ 4
Shower Review: this is kinda a 3.5 star but I rounded up. This planet fitness has 3 changing rooms across a hall from 4 showers. The showers have a shelf which is appreciated and have the simple to operate temp control where you just turn it to hot (though it does go further than you think). I do have 2 complaints which are not terrible complaints and not deal breakers. The water was almost as hot as I wanted but not quite there. Every time someone flushed a toilet and the water got hotter was absolute joy but I was not left shivering as I have been at some planet fitnesses so not the worst. The other major complaint is that for some reason the showers have hours that are different from the main gym hours. I have never seen this at another planet fitness and though it did not affect us it could seriously throw off some else’s plans.
Source: Google
Kylie Bryan
★ 1
Has a lot of weird rules and not great if you’ve been going to the gym for a long time
Source: Google
L A
★ 1
*** second edit** I reached out to management as they repied to my review. They did nothing to correct the issue it is an automatic reply to look like they will correct the issue.
I was warned that it is hard to cancel membership and I am yet I am another victim. I was advised when I called Bozeman I cannot cancel over phone, so I tried online and could not login nor reset password then was Locked out of account. I made every attempt to cancel. Reached out to Bozeman gym manager who wouldn't refund and frankly, he didn't care. Nice guy at front desk I spoke with, not his fault but the whole process is a joke.. girl with long nails working on June 17 failed to give me any instructions when I went in to cancel in person, she didn't mention I would still be charged for the next month and she didn't tell me that my membership would still be active for the next month, she said it ended the day of cancellation. Had I had some foresight, I would have not asked for a refund but because management is okay with sub par staff who did less than the minimum, I paid for another month and didn't know I still was able to use gym.... I was very kind and polite when calling, never used an aggressive tone so I am not sure why customer service was so poor.
****Edit*** I reached out to management before writing this review. a bad review, then management suddenly "cares"
Source: Google
Elif Bilal
★ 5
Source: Google
Alejandro Becerra
★ 5
Source: Google
Jana Engle
★ 3
I completely agree with the comment about the showers. This isn't the only PF that has the same situation. It's not just the employees job to clean showers.
PF MEMBERS it is also your duty to clean up after yourselves! I'm sure your mom isn't coming in to clean up after you! Guessing you EXPECT someone will or it's someone else's job. Just have some common courtesy for other members.
Rant done!
Source: Google
Maycol Pariona fernandez
★ 5
Source: Google
John Peterson
★ 5
I love the gym, and I love to poke fun of it. The marketing is genius. Have a base $15.00 per month membership and appeal to those those who are intimidated by the alpha men and women at other gyms, so you get what you pay for: The “Purple Barney” health club. It’s so appealing, you get the fastest growing gym chain in America. Don’t drop the weights. Don’t “fat shame” or judge. Seriously, though, besides the value, the adult jungle gym has plenty of free and machine weights and a plethora of cardio machines, plus space to spare and a double fee for more amenities. Simply Genius!
Source: Google
Krystyna B
★ 5
I have an awesome experience with this place and the employees. They are all friendly lively people. The manager is wonderful as well. I had an incident with my account and the management handled it very nicely. Calmed my situation down and assured me everything was fine. He had made me feel better about myself and the situation. Very professional. I would recommend this place to anyone who wants to join planet fitness.
Source: Google
gab perron
★ 1
Closed toe shoes... Hmm total bs. Spartan warriors wore sandals and could take ever gym member. Lol but seriously. Major comfort issue.
Source: Google
Ghost King
★ 1
I recently signed up for the 1 dollar month for the first month, I did not even get to use the account for a week before they charged my monthly fee then would have me charged again 10 days later on 6/17 and said they bill a month ahead so now they charged a card I did not store with them and ran it anyways cause I made my first time payment with that card. I only gave them permission to use that card one time and not store the info. I stored another form of payment for them to use worst lying manipulating company going to sue for frued and theft of services and lying on a promotional to get people into the club and sign up worst company ever
Source: Google
Spencer G
★ 3
Good facility, seems a little stuffy in the cardio / tv area. Men's showers are good no soft water, ample changing rooms unlike other locations that have only one. Massage chairs are old and one is partially broken but they do the job. Showers closing 30min before is bologna.
Source: Google
Lisa Watson
★ 2
People sitting on machines while scrolling on their phones for 20 minutes is not a good look for a gym nor a way for others to complete their workouts.
Source: Google
Concerned Citizen
★ 3
They're short staffed, it's not as large as other Planet Fitness locations
Source: Google
Travis Robbins
★ 5
Clean and attentive staff.
Source: Google
Vernon Brannon
★ 2
They aren't open 24 hours due to employees, it's a great place to work out at. The employees are very helpful. Their showers are not so good they don't have enough force to get a real cleaning, the shower heads are way too high up. They refuse to make the floor nonslipable. They say yes they are working on it, but after a few months nothing is done and I am tired of it.
Their massage chairs are the BOMB!!!
Source: Google
M. Ale
★ 4
I’ve been really enjoying my time at Planet Fitness! It’s almost always super clean, which is amazing, and the staff is friendly and welcoming. However, I’m still not sure if this location offers the body enhancement feature. According to the website, it’s supposed to be available, but I’ve asked the front desk a handful of times, and there seems to be some confusion. Some staff have told me they don’t have it, while others have directed me to a tanning bed, saying it’s the body enhancement. I know that the body enhancement should be an RDL machine and is typically red, not purple. I wanted to ask again —does this location have the body enhancement feature? please answer.
Thanks!
Source: Google
Cerise Bailey
★ 5
I travel a lot, mostly in the western states but it’s so nice to have a planet fitness membership where any town I visit I can work out at a Planet fitness location. Bozeman is by far my favorite gym. They keep things clean and think of the little things, like paper towels in the ladies room. Jeff the manager has done a great job at ordering new equipment and making the workers keep things neat and tidy. The equipment is arranged in a way to optimize my workout. If something breaks, it is fixed right away. The equipment at this gym is all new and up to date. The front desk help is always friendly and helpful. Honestly I have been in the gym business for over 30 years and this gym I can recommend with confidence. Thanks for doing a great job Bozeman.
Source: Google
Dezri Rochin
★ 1
I have been working in gyms for decades as a resounding
Trainer and member... I live just across the street from PF but can't bring myself to work out there. There are reasons gyms have mirrors and it has very little to do with vanity and more to do with checking your own form and progress. To me it's a given that mirrors are there for assistance. They are an instructive tool. So, even though PF is just across the street I will find a someplace that gets it.
Source: Google
Courtland Chambers
★ 5
I’m a truck driver so my reviews are #1 based on parking because usually the only issue. This parking isn’t possible for a semi but I did enter behind the sports store and parked in loading dock area and had just a short walk so it wasn’t a real issue. There are no overnight parking signs so I got my workout, shower, and hauled ass without any issues
Source: Google
Jonny Gabel
★ 4
Nice facility but when I signed up, they told me I could cancel via email. Now, I’ve moved and need to cancel my membership and they’re telling me I can’t cancel via email.
Source: Google
Pooria Toomani
★ 5
Source: Google
Garrett Somsen
★ 5
Great prices, tons of equipment, tons of lockers, friendly staff - had my car battery die Darren grabbed a hoodie and ran outside to help me jump start my car. Have no family in the area. Feel safer here for that. Thanks, man.
Source: Google
Delfina Owens
★ 5
Source: Google
Laura EC
★ 1
Hadn’t been enrolled long enough to rate, but I would like to appreciate Haylee’s help, she explained all the information perfectly (there was another person of the staff that wasn’t so welcoming and made me feel a little uncomfortable when I walked in asking for information). I think is good to highlight the workers that like what they do :) So thanks!
Edited! New management came in and now they don’t open regular hours. 7-7 on the weekends makes no sense. They need to edit their Google schedule when they decide to close soon for the holidays, also post it on Google so people don’t get disappointed when they spend gas on going. The workers are nice, I guess is the lack of people but they definitely need to check the weekend schedule.
Source: Google
NalubowaShina BraveBull
★ 5
Signed up last night 🎃 Allllll the gentlemen 🕴️ working by the front check-In desk area were all knowledgeable & helpful. 🙂✌️ They kindly talked me thru the process of signing up. They have FREE WiFi. 🏆 🥇 🥳🎉 Which helped complete the process. I was lost, clueless, and didn't know how to proceed 🤦😅😺
Apparently you scan your phone in the Planet Fitness App to gain access. 🚪 ✅ They are so technologically advanced 👾 🚀
If you want to sign up at Planet Fitness, bring a device or a phone everything is digital. You need to create an account and have your card information to enter, an email, and phone number. They take your picture 📸 🫣 so come more prepared for that than I did 🫠👹
The building was overwhelming tbh 🥲 I'm an introverted shy person 🙈 I've never had a gym membership. Seeing all those machines waz a lil intimidating 🙊
The staff I spoke to though was extremely helpful in everyway. 😎🤘 They mentioned the left side room of amenities, female locker room, and gym hours schedule. I felt very welcomed. It's a nice feeling when there's a warm friendly vibe walking into a new place
😊🤙 Keep it up fellas 💪
Incredible customer service ⭐ ⭐ ⭐ ⭐ ⭐
I'm eager to get started on my fitness journey at Planet Fitness 2025 🌎 🏋️
I am new in town 👻 I've never lived in Montana. If you're n Bozeman Montana come check out this dopaneze gym!! 👽🔥
Source: Google
Jack Conran
★ 5
Let me say I was hesitant to sign up for Planet fitness simply because of the stigma that has been built around planet fitness - I have since made a complete 180
If you are looking to compete in powerlifting this is not the gym for you.
If you are looking to do anything else (cardio, muscle building, etc) this is the best place to go. Membership is very well priced. The facility is extremely clean and the staff are very kind.
Source: Google
DON DAVIS
★ 5
Nice place, clean
Source: Google
Kara Gratzek
★ 1
I'm super disappointed to see that the hours are being reduced again. Now I have to wait until 5 on weekdays for my "24/7" gym to open, not to mention the ridiculously reduced weekend hours. I was sold this membership as a 24 hour gym, and its becoming increasingly useless.
Source: Google
Aaron Reps
★ 5
My wife and I are both busy professionals based in NYC, and have traveled extensively in the U.S., and have black card membership. The Planet Fitness in Bozeman, Montana is by far the best equipped. All new state of the art machines, multiples of each ( no waiting), and an attentive knowledgeable professional staff. It’s been our favorite Planet Fitness experience yet. BRAVO
Source: Google
Lacy R
★ 1
I started coming here in March 2024 and I've loved it. Always quiet in the morning, just a handful of us dedicated people. I was a little disappointed when it changed from a 24/7gym to opening at 4. Well this morning we went in and found out they won't be opening until 5 starting December 16th2024. What, this is suppose to be a 24 hour gym? I will have to find a new gym I can't come in at 5, I'm usually leaving at 5. It's a real disappointment that they can't seem to keep employees and now members are suffering.
Source: Google
Grogu
★ 1
This place is garbage, look at the reviews if you question my opinion.
Source: Google
Mathew Wang
★ 5
First time on a free day pass. For a budget gym it's great. Friendly staff, clean locker room/bathroom and decent equipment
Source: Google
Trevor Archer
★ 1
Not a budget minded gym at all activation gym membership fee monthly fee ontop of a yearly membership purchase. Very unclear how much it actually cost for year membership.
Source: Google
Rodney Leff
★ 5
Source: Google
Samantha M
★ 1
This is a review based upon the tanning beds, cleanliness, and customer service.
Multiple times now I have gone to use the tanning beds and they were extremely dirty and gross. Hair, numerous smudges and sweat spots are seen on the bed itself as well as hair and debris on the floor area. The first 2 times I figured it may be a fluke and cleaned it up myself, however by the third time of the same problem I decided I should voice my concerns to the staff.
The staff member couldn’t be bothered by my concerns, as I let her know the beds were very dirty and that this wasn’t the first time. She said thanks for letting us know in an annoyed way. No apologies, no “we will get right on that and have it cleaned”, no assurance at all that she was even slightly concerned at how gross the tanning beds were and that staff members have clearly not been cleaning them. I included some pictures to show all the smudges/hair on the bed (which were hard to get on a picture vs seeing in person.)
Bacterial, fungal, and viral skin infections are all serious possibilities of an uncleaned bed, and your staff does not appreciate the seriousness of this and the risks it poses on your members. For this reason I am cancelling my membership as I do not feel it is safe to tan here.
(This interaction with the staff member and pictures were from October 10th at 4:40 am.)
Source: Google
hodaib alshanfa
★ 1
Hello,
I missed payments for 5 months. I thought it would be canceled automatically anyway. After that, they said u have a balance of 105. I said ok, take it, and they said 17, we will take 20. I said ok . The problem is I was there maybe twice. I asked a million times there is anything the answer is no u are good. right now, I'm in san diego, the planet fitness show on computer my membership canceled, and they sent it to collection. because maybe I'm not American, they try to use me. I don't know, and when I give a call and I ask him why u change ur word, he said now anything can help.""
Source: Google
stina rodriguez
★ 2
I used this as a place to work out and use the showers when I was traveling on the road in the summer time. I don’t remember if the showers were a problem but my issue with planet fitness is their customer service. I am trying to cancel my account since I stopped traveling and the closest planet fitness in my current location is more than an hour away. I haven’t heard from them in about a week after I reached out to cancel. I sent another email to confirm my account has been canceled but it wasn’t. I asked them when were they gonna tell me it was declined and they mentioned they tried the card 5 minutes ago so they are telling me now…
So they were just gonna ignore my previous email about canceling it? If I didn’t reach out to check if they canceled it or not, I probably would have got charged for another month.
Horrible customer service.
Source: Google
ryan burt
★ 5
Big place nice people.
Source: Google
Doy Doy
★ 2
The gym is a clean, equipped... Gym. Staff are generally friendly enough.
The main issue is showers. The temp continuously cycles between warm and cool. About every 30 seconds. This is fine in summer. In winter...?
Long term, post vendor-reply edit: what we commonly refer to as hot water is not a resource, here. The best you can hope for is a surge of warmish h2o when someone flushes. Whether this is an intentional adjustment or a broken heater amounts to the same.
To the manager: you are unable to "adjust" the temp to a particular member. That is what the handle is for. C for cold. H for hot. Winter is coming.
(and some cleaning, one hopes)
Source: Google
Anne Baldwin
★ 1
Went to a planet fitness for THE FIRST TIME in my life. Was told to register on a tablet and was then told I had already been there. The staff proceeded to tell me they needed a picture of me for a day pass. Tell me, if I had already been there, why would you need a photo of me? Staff was unfriendly and experience was subpar considering the $20 day pass fee. Save yourself the money, find a different gym.
Source: Google
Allen Miller
★ 5
Source: Google
Nikki Simmons
★ 5
No clue why this location has such a low rating. It's a very nice location. Showers were clean, they had blow dryers(most locations dont) open layout, very easy to find where to go if from out of town. Tanning beds worked wonderfully only bummer was the deep tissue chairs, which were only legs and back. But worked amazing.
Staff was very friendly even though very busy.
Great visit
Source: Google
Matthew Klonowski
★ 5
One of the best PF's, I've visited, Clean, Friendly Staff, most of all the equipment maintained!
BTW, I'm a Critic 😎
Source: Google
Al Kulla
★ 5
08/17/24 I travel and use these gyms and was concerned about the dirty shower reviews. First day I worked out I saw the men’s locker room being cleaned. Second day I took a shower, they were very clean with new curtains as well. Hope this helps.
Source: Google
karrie dubbs
★ 5
Nice gym. I found someone's wedding ring as I was exercising so if you lost yours, check with the front desk.
Source: Google
Darren Jonathan
★ 5
Source: Google
Eddie Pierce
★ 4
Source: Google
Tyler Hess
★ 1
This location had serious plumbing issues when I visited. There was water all over the floor near the showers, a serious safety hazard. Yet there was very low water pressure and no hot water in the shower. There was also no indication they were aware of or attempting to fix these problems. This was very disappointing since I visited on a roadtrip hoping to shower, not work out.
Source: Google
Kyle H
★ 2
Dirty showers and locker rooms, my girlfriend said the women's showers were disgusting.
Source: Google
Andy Piper
★ 5
Source: Google
Anastasia Pyz
★ 5
Source: Google
Joshua
★ 3
The man's bathroom is always dirty.
Source: Google
Alex
★ 1
DISGUSTING! I walked into the men’s locker room and I travel for Work , which I do appreciate showers, but I honestly was disgusted and had no desire to shower at this place. I swear there’s probably mold growing in the showers. I’ve been here to this gym a few times thinking maybe it was just missed, but then I came back a few more times and the crew does not clean the bathrooms. I hope the franchise owner sees this review and does something about it. this is by far the dirtiest planet fitness bathroom I have ever been to.
Source: Google
Chuck D
★ 1
Incredibly rude make staff, NOT OPEN 24 hours like advertised, which is fine but closing at 7pm on the weekends?! Also 9pm every other day? Only 1 hydro massage bed works, the tanning beds barely work. Whoever the franchise owner of this location is Bette take some serious changes. Do better
Source: Google
Sergei Protasevich
★ 5
Nice place
Good staff
Clean
💯
Source: Google
Maddie
★ 4
Nice planet, machines are a little close together but other then that they have new equipment
Source: Google
Duke
★ 5
I have been to many PF gyms around the country. I was apprehensive reading so many negative reviews. I went anyway and boy was I surprised at how great this gym is. The gym is large and has lots of great equipment. Everything was clean and orderly. The bathrooms and showers were great, good pressure and lots of hot water.
The negative reviews are either very old or the person has a beef with this gym for some reason. Don't hesitate to try this gym. See for yourself.
Source: Google
Hunter Dietrich
★ 1
Wanted to try the gym for their tanning. Made it halfway through the tanning session and the machine is barely warm. I got out and went to the front desk to let them know this wouldn’t work out due to the machinery. I hadn’t been in the gym more than 20 minutes and I am unable to cancel. I offered to pay for a “single session” to pay for my time in the gym but that isn’t something they do. You arnt allowed to try the tanning to test it out. I should have done more research into the tanning. Due to the tanning machine, I wouldn’t recommend this gym if you are looking to add a tanning regiment into your routine. The machine will leave you disappointed :(
I’m sure the response from management will be “we are sorry you didn’t read into the fine print when you signed up”. If I have used your facilities for less than 20 minutes, cancelation shouldn't be a difficult discussion.
Source: Google
J B
★ 5
Great place to work out and shower
Source: Google
Sky Pisarski
★ 2
I've found this location to have friendly staff, clean facilities, and a large space that doesn't feel too crowded.
However, I've had numerous issues with their posted hours. Firstly, I realized it wasn't open 24/7, which as another reviewer mentioned, was incorrect on Google.
The gym closes at 9 on Fridays, which is incorrect in the app, where it's listed as 24 hours. Lastly, even those the closing time is at 7PM on weekends, I've shown up at 6:30PM with the doors already locked.
Source: Google
Evan Linn
★ 4
Source: Google
Chris Dralle
★ 5
Nice showers and lockers, excellent choice of equipment, friendly and informative staff.
Source: Google
Chase Haylee
★ 3
the gym is fine, my only complaint would be that the staff does not do a good job at keeping bathrooms and showers clean
Source: Google
Kalo
★ 5
Spacious gym with lots to do! The staff are so friendly, Darian is the reason I will be getting my black card soon! Will be trying the hydro bed when I come back!
Source: Google
Addy K
★ 4
Staff is very welcoming and happy to help you in any way. Equipment is clean and in great condition. I do wish they had plyo boxes!
A lot of people work out right in front of the dumbbell racks which is annoying but that's not a fault on the gym staff, but some members just not having common courtesy. Maybe having signs would help? Overall it's affordable and a great place to workout.
Source: Google
Jason R.
★ 5
Nice clean showers and a good store location.
Source: Google
Aimee Hossfeld
★ 2
I loved planet fitness I have been a member for 2 years. I went to the one in Helena all the time. I love the infrared lights and use the one in Helena twice a week. I went to Bozeman and noticed my skin was starting to burn I jumped out because I was afraid I was sent in the wrong room. I have had skin cancer so I am terrified of tanning beds. The lady assured me it was just the red light on my skin it’s not actually burning me. So the next week I went in for the full amount and I’m so burned and miserable! I called management and she said oh it’s because it’s new that can happen. Ok thanks for letting me know ahead of time. 😡 probably should have a sign in the room to warn people super disappointed and will continue to use Helena instead of Bozeman location.
Source: Google
Casey Rose
★ 1
They make it extremely difficult to cancel, and beware of the sneaky fees in the fine print. Layout is extremely cramped and the gym doesn't have a good "feel" to it. Planet fitness is very difficult to work with and doesn't seem to put the customer first. Wouldn't recommend this gym to anyone.
Source: Google
Taylor Coghlan
★ 4
I wish they had free weights but that's a company thing, not local. Super cheap and clean
Source: Google
Luis Martinez
★ 1
This place is not 24hours they should change that wrong information from google maps at the place has the right hourly but at the google maps says 24hours that’s confusing :/
Source: Google
Brayden Stone
★ 1
Makes more sense to just pay more to go to an actual gym
Source: Google
Chris Long
★ 5
Source: Google
Kenneth Black
★ 1
Anyone that goes to planet fitness is better than the rest of us
Source: Google
Blake Morgan
★ 1
Source: Google
DONNA BERARDELLI
★ 5
Always a great fitness center no matter what state you're visiting. Great to finally have one in Montana
Source: Google
Tanya
★ 1
Source: Google
Rhys Xen
★ 5
I've been to a lot of Planet Fitnesses around the country and this one is GOOD 👍💯
I recommend the Roman chair for your back.
Source: Google
Jamison Bumgarner
★ 1
So my daughter has hydro plastic left heart syndrome. We travel from Bozeman to Salt Lake for her surgeries and and any issues that may arise. After we set up a membership, when they were not even open yet, they told us our annual would be in March. They pulled it at the beginning of February, which put us in a critical financial issue. I asked if they could please put it back until it was time, that I would be able to pay it by then. Still nothing. Three weeks later. Saw images of inside, not excited. Probably going to cancel membership
Source: Google
Lyn A
★ 5
We’ve been members for a month now and are really enjoying this gym. Heaps of brand new equipment with multiples of the popular ones. Friendly, helpful staff, lots of lockers, and not crowded.
Source: Google
Mark Andrew Good
★ 5
You can't beat the prices for the amount of equipment they have! No Barbell bench presses, power racks for squatting, but they do have Smith machines, massage chairs, hydro massages, red light, tanning, a wellness pod, and a hot/cold contrast bed. Unless your trying to powerlift, or compete in a bodybuilding contest, this is the best bang for your buck.
Source: Google
Dawn Blankenship
★ 1
Stuff was rude. Services did not include what was advertised without an “”upgrade” equal to more than double
Source: Google
brandon blanchard
★ 1
Horrible customer service, no one has any idea whats going on there! We singed up for membership before they even opened & then had to unexpectedly move out of town for work & was told by corporate that in order to cancel we must hand write a letter & mail it to them (which we did). Then they charged us for the membership anyway & now will not refund our money. VERY UNIMPRESSED WITH THE WAY THEY ARE HANDLING THIS! STILL WAITING FOR MY REFUND!
Source: Google
Baby K
★ 5
Love this gym! The staff is so friendly and helpful, the gym is clean and spacious, locker rooms are very nice and clean as well, has great prices, this place has made me feel so comfortable unlike any other gym I’ve been to!
Source: Google
Phillip Peterson
★ 5
Source: Google
Annette Stancil
★ 5
I used to go to the gym all the time when Gold’s gym was here. I haven’t been back since it closed. I couldn’t find a good fit, until now. My husband and I are both absolutely loving Planet Fitness.
The staff have been fabulous. The black card membership offers the perfect end to our workout.
Maybe because of our advancing years but no scale, no judgment, no critics…perfection.
Source: Google
Todd Wilson
★ 1
I was charged an entire month earlier than the membership agreement I signed stated. No warning, just an auto debit that I did not agree to. Will be canceling and requesting a refund
Source: Google
James Fitzpatrick
★ 5
Honestly this place has been great.
I don’t know what’s up with all these crabby patties lol.
Source: Google
Tara Mittelstedter
★ 1
Both times I have tried to go when it says that it’s 24 hours and it’s been closed by 9 PM one time I was in the parking lot and I could see three receptionist sitting inside standing at the desk so I wanted to call so I could get some hours so I know when I can come in and when I can’t however they just kept hanging up the phone horrible customer service, especially since it wasn’t even quite 9 o’clock
Source: Google
Carly Hendrix
★ 1
This place makes it impossible for you to cancel your membership… I have tried to get a hold of management multiple times. I was told to mail a letter with my cancellation request on it and supposedly the letter was never received. I never got a call back from management, I tried to explain to them 100 different ways that my husband and I unexpectedly have to move and that we never even used their facility. We tried to cancel before they even opened. Big yikes that you guys have only been open a week and already have such horrible reviews.
Source: Google
Jordan K
★ 5
scales track water weight, as you workout you pump blood/water into muscles and will gain weight, unless tracking food and salt, scale weight is a flawed perception, LETS ALL SEE TRUTH, TOGETHER AS A FAMILY!!!
Source: Google
Mackade Klatte
★ 2
Great gym but they don’t have scales for some reason. How are we supposed to track progress without scales. Don’t know if I’ve ever seen a gym without scales?
Source: Google
Frances Potts
★ 5
Source: Google
Madison Linn
★ 2
They don’t have a red light therapy like it says on the website. And then they try to act like there’s one in the stand up tanning bed. The gym area is nice. 👍🏼
Source: Google
Marie Piayai
★ 2
Yikes. This place felt like a barely assembled jungle gym. I’m a black card member bc I travel a lot for work so I’ve seen my fair share of gyms, Planet Fitness’s in particular. I got the feeling that someone who doesn’t go to the gym set up the flow of this new location…it was incredibly cramped, exercise machines (for abs, stretching, free weights, even the leg press) were oddly placed in very awkward areas. I was expected brand new and instead I found trash in the free weights area (people leaving their empty energy drink cans). There was only one employee going around resetting the smiths and checking on things. It was clear they did not splurge on setting this particular location up for success. No cleaning stations, very few communal code lockers out front, and again very odd equipment availability and setup.
However, the most alarming part of trying to work out at this location was that the cable machine islands and maybe even the smith machines were not properly anchored to the ground. They were literally rocking (see video) when someone was using the lat pull-down and the other sides were occupied by people using the cables.
Not sure about you but I don’t want someone hovering over me doing cable pull exercises while I’m trying to use a smith machine. I also do not want to do the leg press or the ab slider in the middle of a workout area. This was by far the oddest and most unsettling gym I’ve been in.
Source: Google