★ 3

Great gym with friendly staff. The only thing I’d love to see improved is the sauna temperature — it’s not quite hot enough to feel effective. If that gets adjusted, I would give easily a 5-star experience

Source: Google

★ 1

Manager told me there was no extra fees when I had signed up. When I went to cancel I was hit with a 60 dollar annual fee. They made me come into the gym to cancel instead of on the phone as well as hitting me with next months membership fee even though I just paid this months fee. Just like every other gym, cost so much to cancel and they will hide these fees from you. I specifically asked if there was any fees and he had told me no. You will be lied to in order for them to get you signed up.

Source: Google

★ 5

Source: Google

★ 3

The facility is great and you really get a lot of value from the Peak membership. I’ve been a member for about a month and this would be a 5 star review, but there are a couple of things that detracted from my experience. They should really have a sign up for the sauna asking members not wear shoes. Wearing your dirty contaminated shoes in a sauna is a health hazard and is asking for an athletes foot outbreak. Lawsuit waiting to happen. Most of the staff is nice, but some of them need to learn how to pay attention. Also it wouldn’t hurt to learn some courtesy. A staff member told me to just yell if I need something at the counter and I feel yelling would be rude. How about you just pay attention at your assigned post?

Source: Google

★ 5

Good variety of equipment for a commercial gym. Has plenty of squat cages (although bumper plates only) and deadlift platforms.

Source: Google

★ 1

won’t let you cancel membership

Source: Google

★ 1

Worst Gym I ever seen charging over fee every single time for no reason and the stuff is dumb and very rude I would never go to this gym again

Source: Google

★ 1

Worse membership I have ever seen

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★ 5

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★ 5

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★ 5

We are from Des Moines and wanted to continue working on our fitness goals during our trip. We attended the class…So you think you can’t dance with Talia and it was so fun!! She is full of so much good energy, so positive, so patient, and is a phenomenal instructor!! I will be coming up here more frequently just for her class!! She’s such an asset to this Crunch and I highly recommend you taking her classes!!!

Source: Google

★ 2

Source: Google

★ 1

Probably had my worst experience, I requested for membership cancellation which was not cancelled and have been charged hundreds literally for nothing.

Source: Google

★ 3

Disappointed in the sauna. I’ve been in way better saunas than this one. You guys need a temperature adjustment outside of the door for the sauna so guests can adjust the temperature to liking like at LA Fitness. If you don’t want guests adjusting temperature to make it warmer or hotter or colder when need to then have a button at front desk to adjust the temperature. The door should not have 1 to 2 inches of outside air coming in. The door should not have cracks. It’s be fully closed in door to where no air can get in like at LA Fitness. I should be sweating impurities within 5-10 minutes after walking into the sauna not within 45 minutes.

Source: Google

★ 1

Sure they are so attentive to sign you up and anyone can help you . NOW when you want to cancel it’s another story. Only manager can help you. You cannot cancel online. Cooperate is criminal

Source: Google

★ 1

I tried about 4-5 times to get a membership on their website, so when that did not work, I went into the gym. The staff was kind, however, their ipads also did not work either. Would have loved to join this gym if it were possible. I spent about 30 minutes trying to join the gym with an associate and still wasn’t able to do so. I would have loved to join, it’s very nice gym otherwise, but they literally made it impossible for me to do so. I’d recommend looking into your system because this is a pretty big problem to have and reflects poorly on the franchise, and puts your employees in difficult situations when the employer does not provide them with the tools they need to do their job. I belonged to the Deerfield franchise prior and never encountered issues like this, so I would recommend that crunch opposed to this one.

Source: Google

★ 5

FRIENDLY STAFF AND A CLEAN GYM. AND A LOT OF EQUIPMENT

Source: Google

★ 4

New facility so equipment and places is nice. Broken equipment is slow to be repaired and only people who clean are patrons.

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★ 5

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★ 5

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★ 5

I love this gym it has all the equipment and then even more. I’ve been working with a personal trainer for the first time ever. THIZ IS AMAZING!!! 💪💪💪💪💪. He changes it up so I dont get bored and so I can learn the different equipment. He is high energy and keeps me motivated and is always encouraging and pushing me to finish it out. And he listens to ur needs when life be life’n. Cldnt have worked out better for having been a completely random pairing.

Source: Google

★ 5

I've been going to thus gym for a couple of months now. Its been a great environment and the staff is always happy to help. I've had my trainer Thizzy for a couple months now and it's been great. He's helping me workout and helps provide information about my diet. He's been a great help to me and I look forward to continuing to work with him.

Source: Google

★ 5

I work with Tizzie he is the best. He truley cares for me and takes time to make my teaining a success. All the trainers are professional and assist me when Tiz is not there. Love chrunch gym.

Source: Google

★ 5

The place is really clean really nice I really enjoy working with the trainer Thizzy Marley he's funny very helpful and honest if you want a good and thorough workout I highly recommend

Source: Google

★ 5

Work was amazing today I think I’m going to learn a lot during my work out journey with Thizzy Marley

Source: Google

★ 5

Love classes with Thizzy!! Challenging but well worth it!! "REMEMBER WHY YOU CAME HERE"

Source: Google

★ 4

Great facility, cheap membership, friendly staff, plenty of machines. Skip the "kickoff," it's just an hour long sales pitch for an expensive personal trainer.

Source: Google

★ 5

Choosing a fitness center is a significant decision for your health and well-being. Consider the available equipment, class offerings, and overall atmosphere to find the right fit. Look for a facility that aligns with your personal fitness goals and preferences. Furthermore, think about the location and how easily you can access it during your regular schedule. Ultimately, the best place is the one that keeps you motivated and excited to pursue a healthier lifestyle.

Source: Google

★ 5

Source: Google

★ 5

Lamar was the best personal trainer for me I definitely recommend going to him for all your fitness goals!

Source: Google

★ 5

Huge and clean!!! So many options between classes and weights and equipment!

Source: Google

★ 5

Kind employees and great equipment!

Source: Google

★ 1

DECEPTIVE PRACTICES!! See below how to get identify how they are abusing consumers who want to better improve their fitness.

1. Examples of Contract Language That Traps Members

From real Crunch agreements:
• “Member may cancel this Agreement at any time by giving 30 days written notice to Crunch. Cancellation shall become effective at the end of the paid period, and Member shall remain liable for any annual fee due during the year of cancellation.”
🔹 Translation: Even if you cancel, you still pay another month + any annual fee.
• “Monthly memberships require a minimum of 3 monthly dues payments before cancellation will be effective.”
🔹 Translation: You’re locked in for at least 90 days.
• “All cancellations must be in writing and mailed to the Club or delivered in person. Telephone or verbal cancellations will not be accepted.”
🔹 Translation: They can ignore emails or calls, keeping you on the hook.
• “This Agreement shall automatically renew unless Member provides written cancellation at least 30 days prior to the billing date.”
🔹 Translation: If you don’t time it right, you get charged another cycle.

⸻

2. Draft Cancellation / Dispute Letter

Here’s a template you can use. Send it by certified mail with return receipt so you have legal proof. Keep copies of everything.

⸻

[Your Name]
[Your Address]
[City, State, ZIP]
[Phone / Email]
[Date]

To: Crunch Fitness [Club Name & Address]

Subject: Membership Cancellation & Billing Dispute – [Membership Number]

Dear [Manager’s Name / “To Whom It May Concern”],

I am formally requesting the immediate cancellation of my membership (Account # [insert number]) effective [today’s date].

I have complied with all required notice provisions under my Membership Agreement. This letter constitutes my official written cancellation notice.

Per the Federal Electronic Funds Transfer Act (15 U.S.C. §1693e) and relevant state consumer protection laws, I hereby revoke authorization for Crunch Fitness and its affiliates to make any further charges to my bank account or credit card.

If any charges are made after the date of this letter beyond those lawfully permitted under the contract, they will be considered unauthorized. I will dispute them with my bank/credit card provider and escalate the matter to the [State Attorney General / Consumer Protection Agency].

Please confirm in writing (email or letter) that my membership has been cancelled and that no further billing will occur.

Sincerely,
[Your Full Name]

Source: Google

★ 1

Extremely predatory membership billing and fees, be aware and beware. Even if you follow the proper procedures your card will be overbilled even if you follow their steps to cancel your membership. Have had 4 friends financially affected by this gym and these predatory practices. If you want to cancel, talk to your credit card company / bank before you go in. Even with that they’ll threaten to send you to collections with their nonsense chargers. You can always work with a lawyer if need be but they have extremely predatory practices so BE CAREFUL AND DO NOT TRUST WHAT THEIR STAFF SAYS

Source: Google

★ 1

If I could give 0 stars I would. I told them I didn't want this membership before my free trail was up due to me losing my job and they ignore my request to cancel this membership. I even went and talked to them in person and said they'd take care of it. They did not. And when I tried to dispute it with my credit union they still tried to say everything they charged was legit so they have stolen almost $150 from me because they didn't make notes and cancel this membership like I asked them to do in MAY.

Source: Google

★ 5

Lamar at Crunch Fitness on Maple is my first trainer and I'm lucky to have landed such a solid coach. He’s made me feel comfortable and genuinely excited to come into the gym, which is saying a lot because I used to be pretty intimated about not knowing what to do.
He knows exactly how to motivate me when I think I can’t do something and keeps me from overthinking it by focusing on just getting it done. Lamar has a way of making every workout positive, even when it’s tough, reminding me that those hard moments are when the real work happens. I’m already seeing progress toward my goals and actually look forward to every session. Couldn’t recommend him more!

Source: Google

★ 5

Love the place it’s packed of all things we need and hardly you wait for equipment

Source: Google

★ 1

Where the business hours???

Source: Google

★ 5

Lamar is a great motivator while training and even when he sees you in the gym. He makes sure you get the most out of your workout No matter how much time you have available to work. You’ll thank him later!

Source: Google

★ 5

Before joining Crunch Fitness, I’d never worked out a day in my life. Now, thanks to my trainer Xander York, I’m training with real purpose working toward my goal of becoming a boxer.

Xander is patient, knowledgeable, and pushes me the right way. We started from the ground up, and now I’m seeing real progress both physically and mentally.

Crunch has a great atmosphere, solid equipment, and no judgment. If you’re starting from scratch like I did, this is the place and Xander is the trainer you want in your corner.

— Blazon Corby

Source: Google

★ 5

I came for the gains, stayed for the judgment-free weirdness.

Crunch Fitness Maplewood is the only place where I can deadlift 200 lbs while someone nearby is passionately doing Zumba like it’s a Broadway audition and somehow, it works. The energy here is part gym, part sitcom.

The staff? 10/10. Always friendly, occasionally superhuman. I’m convinced at least one of the trainers was born in a protein shake.

The equipment is clean, plentiful, and only mildly intimidating. I’ve never had to wait long for a treadmill, though I have had to psych myself up to use the stair-master machine because it looks like it judges me lol.

Source: Google

★ 5

I’ve been to many gym’s none are like crunch fitness the staff are kind I never feel judged and whenever I need assistance someone is always around to help thankyou crunch ! ❤️❤️❤️❤️❤️❤️

Source: Google

★ 5

very welcoming kind loving environment, the workers here love me & my friend & are very encouraging in helping us reach our goals

Source: Google

★ 5

This place is great! I love working with Lamar Turner as a trainer. He sat down with me to create fitness goals and helps ensure I am making progress each week. He is motivating and supportive!

Source: Google

★ 5

I been coming to crunch fitness for about a month training with Lamar. This past month I never felt better physically and mentally. Lamar is my first personal trainer and pushes me to become a hyper athlete 💪 my personal goals to slim down from 195 to 170 and have abs. I been doing calisthenics workout most of your session and seen the most results at the gym and outside the gym. I would recommend Lamar to anyone that’s ready to take their training to the next level!!

Source: Google

★ 5

Lamar is an amazing trainer. He always pushes and motivates me to do my best. Seeing my progress over the past few weeks has been very rewarding. Training with Lamar has helped me reach my personal goals in the gym. I would definitely recommend him to anyone new in the gym or someone who needs extra motivation!

Source: Google

★ 5

I have been going to the gym since they opened. Great facility with lots of quality equipment and free weights. There is always machines available and the staff/trainers are very friendly and knowledgeable. I have been working with Xander York for about a month now. Great trainer. He is very knowledgeable about everything regarding fitness. He built me a great program and taught me/fixed my form on all the lifts and movements I was uncomfortable with. I have notice Great strength gains, much more than any other program I have been on. I am muxh more confident in the gym now. He is an overall great guy and has been very flexible with his schedule, which I greatly appreciate. I recommend everyone give Xander a try as their trainer if they want to reach their strength and fitness goals. I also reccomend the gym for everyone!

Source: Google

★ 5

This gym has become my new second home! It’s kept clean and the staff is always so friendly. I love the class variety offered as well as the instructors.
Thizzy, Emily, Kris, and Lisa are the best instructors I’ve ever had!

Source: Google

★ 1

Chose Crunch for my summer gym. When signing up, I had questions about the annual fee and the promotion going on at the moment. The employee helping me flat out lied about the annual fee and continually pressured me to sign up for only the $1, after which he could immediately close my membership for no further cost. I had to speak to another employee before getting the true answer. At this point, I also asked what the cancellation policy was because I only needed a gym for the summer. I was told that, as long as I cancelled anytime before the payment date, I would not be responsible for that date’s payment. Despite this interaction, I signed up because I liked the facility enough. However, when I went to cancel before the August payment, I was told I was responsible for the August payment because I did not cancel thirty days before the payment date. Because I had clarified earlier that this was not the case, I double checked with the manager helping me. Upon doing so, he said that I could either sign or he’d leave the account open and it didn’t make any difference to him, not even providing a direct answer. I did not expect this hostility for just double checking and regret choosing Crunch for the summer. I would not recommend the gym to anyone. Now I am left paying an extra month during which I will not be in town because I was lied to when signing up. If you are looking for quality customer service, look elsewhere.

Source: Google

★ 3

Good gym, quite a bit of the machines are broken and take very long to fix. Some have even been broken 1 month+.

Source: Google

★ 5

Highly recommend Crunch Maplewood! Ive been a member since they opened. They offer childcare, hydromassage beds, human touch chairs, tanning and sauna all for $35 a month. If you looking for a Trainer to keep you motivated and on track, hit up Trent N.

He's superchill but he'll push you enough to get results.The training manager Tiffany is so sweet and kind. Ive worked out with Josh and Tony also and they're excellent trainers too. Can't say enough great things about the staff at Crunch.

Source: Google

★ 5

One of the best gyms I’ve been to. The staff is very welcoming and friendly, especially the manager Drew, Jadan and Divine, there were very resourceful with me getting acquainted with the gym. Also the gym is very clean and a lot of the equipment is great.

Source: Google

★ 5

Source: Google

★ 5

I've been going Crunch Fitness since they opened this location. It's really spacious inside with a lot of workout machines, some I had never seen before. I really enjoy the classes they offer. The staff is very friendly and all around it's a great gym.

Source: Google

★ 5

I just joined. I've been working out for over 15 years. The results speak for themselves (attached photo). I've been a member of nearly every gym in the Omaha metro: Genisis, 24/Fitness, etc. This Crunch Fitness has thus far surpassed them all in my opinion. The staff is friendly, the machines are modern, and the entire vibe is welcoming! They also have alot of machines so no stuck trying to use the benchpress! Would recommend! Also free hydro therapy for members is an absolute plus!

Source: Google

★ 1

Scammers they get you to sign up for a trial membership and when you dont want it anymore they charge you 100 dollars to get out of the trial I didn't know what I was signing because the employees did it all for me without explaining what I was agreeing if you have learning disabilities they'll take full advantage of that if I couldn't fill it out myself the contract should have never been accepted

Source: Google

★ 1

Took 92 out of my account don't sign any contract with these greedy people I never went to this place and they taking my money out my account 92! Out righteous

Source: Google

★ 1

Source: Google

★ 2

The staff is super pushy about signing up for classes. I tried saying multiple times that I am not interested, and they wouldn't let me in without signing up for a class despite being a member. Just found out I got charged for it, too. Super unhappy.

Source: Google

★ 5

I cannot say enough good things about my trainer, Lamar, at Crunch Fitness! From the moment I started training with him, I felt motivated and supported. Lamar has a remarkable ability to tailor workouts to my individual fitness goals, ensuring that each session is both challenging and engaging.

His extensive knowledge of fitness techniques and nutrition has truly transformed my approach to health. Lamar always takes the time to explain the purpose behind each exercise and how it contributes to building strength and endurance.

What I appreciate most is his positive energy and encouragement. He pushes me to my limits while also making the workouts enjoyable. It's clear that he genuinely cares about his clients' progress and well-being.

If you're looking for a dedicated trainer who will help you achieve your fitness goals in a fun and effective way, Lamar is the perfect choice. I couldn't be happier with my experience, and I highly recommend him to anyone at Crunch Fitness seeking a knowledgeable and supportive trainer!

Source: Google

★ 5

Crunch Maplewood is hands down the best in Omaha and Lincoln. I had been searching for years to find a gym that felt like home since moving up here. The classes, and instructors(McCall, Kris, Emily and Thizzy) are so wonderful. Always open equipment and the front end staff have mostly been pleasant! My only gripe is the sauna. And I know they can’t help the design flaw, but why have a power button always lit up rather it’s on or not, how can I tell if it’s running? Typically by if it gets hot or not. But the sauna doesn’t get hot enough to serve its purpose. I get a better sweat experience from standing in The Ride. But overall I love this place.

Source: Google

★ 5

Lamar is hands down one of the best trainers at Crunch! He’s incredibly understanding and genuinely wants you to succeed. He’ll challenge you to go beyond your comfort zone while still keeping things fun and encouraging. He brings the perfect mix of motivation and support to help you grow. If you’re looking for a trainer who will hold you accountable, help you hit your goals, and keep the energy high, Lamar’s your guy. I highly recommend!

Source: Google

★ 5

Overall great gym!

Source: Google

★ 1

If I could give no stars, I would. Absolute scammers.
Before they opened this location and they were recruiting “founding members” for this location they came to my workplace on February 24th and said because I worked there they would do $1/month (for the highest tier) for the first year and $0 annual fee, again for the first year only. So I signed up, asked multiple times to be sure. The team members name is/was Aurora. I signed the contract gave my card info specifically for what they stated. Come to find they’ve been charging me $29/mo and they charged the annual fee. I tried to cancel over the phone and told me I could only do so in app or in person. I tried to do it in app but required a code, when I asked for the code it didn’t work the first 10x.
I finally was able to log in with the code and as I attempted to cancel it was basically asking me to pay for one more month before being able to cancel.
I cannot go in person at this time as I’m on a medical leave. I tried to view the contract I signed in their app and the pdf is blank, so I asked them to send me a copy of my contract and they just redirect me to the app where again the pdf is blank. An absolute scam.

Another coworker who also signed up for it, she was told it was $0/mo for the lowest tier and also no annual fee (also advertised that price due to our workplace) so she didn’t provide card info, just signed the contract and gave phone and email. She is now being threatened that they will send her to collections for her unpaid balance.

Source: Google

★ 5

If you’re looking for a personal trainer who delivers real results and makes fitness fun, I highly recommend Lamar!
I’m new to Crunch but have really enjoyed my experience so far - the facilities are great and I love hitting the sauna after my workouts. I’ve been training with Lamar for 2 months now, and I couldn’t be happier with my decision! In just 8 weeks, I’ve lost 30 pounds of fat and gained some muscle too 💪🏾
What I love most about working with Lamar is how he personalizes every session. We train three days a week, and he keeps things interesting by mixing up our workouts. Some days we do HIIT workouts and other days we focus on specific muscle groups like legs, arms and back, or core. Then if I need a change of pace, we’ll do some cardio sessions.
Lamar really knows how to push me just enough to see results without overwhelming me or scaring me off. He’s professional, knowledgeable, and genuinely cares about helping me reach my goals.
I’ll definitely be sticking with Lamar long-term!

Source: Google

★ 5

Lamar is an outstanding personal trainer! Highly recommend him — A+++++ experience all around.

Source: Google

★ 5

Source: Google

★ 1

Terrible workout environment. Loving the blue moon vibe....

Source: Google

★ 5

This gym is incredible, it has many areas where you can find the machines and tools useful to achieve your goals and objectives, if you want an instructor to accompany you to achieve your goal I recommend Lamar is incredible he knows what he does and will make you feel that everything is working

Source: Google

★ 5

The gym is immaculate & the trainers are amazing especially Thizzy Marley. He is very dedicated and very informative & will get you where you want to be. Couldn’t have gotten a better trainer !!

Source: Google

★ 5

I've tried other gyms but from the second I stepped into Crunch I knew it was all I needed and they dont gauge your pockets. I started training with Thizzy 3x a week and I tell you what, he done kicked my butt in a great way. He truly cares about his clients and he has such an uplifting and motivating spirit about him you can't help but want to come back. I highly recommend Crunch as a gym and Thizzy as a trainer hands down all day everyday to everyone.

Source: Google

★ 5

I have been coming to Crunch Maplewood from day one. I love the classes that are offered. Equipment is up-to-date. I also love the Hydro massage chairs and the human touch massage chairs. Always friendly smiles from all the staff and trainers, and they always make me feel welcome. I have been working out with a personal trainer since day one. I must say Josh is really helping me with my fitness goals. Just is also helping me learn more about nutrition is a vital part of me reaching my goals

Source: Google

★ 3

If you’re looking for a class or a trainer Thizzy is your guy! The HITT classes are the best! Big thanks for kicking my butt in the best way possible! Your sessions are tough but always rewarding.

While the gym does offer state-of-the-art equipment, which I appreciate, there are several ongoing issues that really impact the overall experience. Cleanliness is a major concern—bathrooms are consistently dirty, and the sauna has never been hot enough to be effective.

Class scheduling and communication are another major problem. I’ve attended multiple HIIT classes where the coaches simply didn’t show up, and no one at the front desk could offer any explanation or solution. As a Peak member, I’m paying extra specifically for these classes, so the lack of reliability and accountability is extremely frustrating.

I also want to mention that aside from one coach (Thizzy, who does show up and is amazing), there's a general lack of consistency with staff actually leading the classes or even knowing what’s going on.

For a gym that presents itself as premium, these issues need to be addressed urgently.

Source: Google

★ 5

Crunch fitness is Amazing!! The facility is huge. The amount of benches, free weights & real machines is incredible. The memberships are totally reasonable & the staff is great. Best gym in town by far!!! 💪🥇

Source: Google

★ 3

Club is great kids crunch not so much let my autistic toddler there told her if he cries for any reason call me there was two workers maybe 5/6 kids if that I'm in a class I think I hear my son I go check he's playing so I go back when I pick him up the lady tells me I did in fact hear my son cause he got out into the main area and they didn't even know a front desk worker saw him an took him back then he was crying so hard he threw up an they still didn't call me she said kids cry is ok I was so furious my son wanted to keep a toy it was nap time so he starts having another melt down thank god he went to the equipment an not put the front door typing this as I put him to sleep then will be cancelling my membership an getting a refund for the year fee they need better doors an better staff this could have been a bad accident sahm who just wanted a little bit of peace never again !!!!

Source: Google

★ 3

I love crunch. I was a long time member back in Oklahoma and have been very happy with the Maplewood location. The staff are great, it’s spacious and the equipment is nice. I’m here 7 days a week since joining a couple months back. This morning I came in as soon as they u locked the door and was extremely disappointed in the cleanliness. The locker room was really gross. I’m not sure the process but I would assume it part of he closing duties to clean and prep for the next day so that people don’t walk into a mess first thing in the morning. Anyway, I’m sure this was just a one time issue but wanted to bring it up in hopes that appropriate steps be taken to change this moving forward.

Source: Google

★ 5

I’ve been loving Crunch! I especially love the classes my membership offers. I hate to miss any of the cycle classes - Damaris is the best & her playlist always makes the class go fast!! She is so welcoming to anyone who wants to start their fitness journey!! I’ve also been loving yoga sculpt with McCall - it always starts my mornings in a positive way! I’m really looking forward to more classes Crunch will have to offer especially barre classes!!

Source: Google

★ 5

The majority of the staff here is kind, helpful and professional. This gym is a spectacular value when you consider the fitness equipment available and easy access to this location. Two thumbs up for providing dumbbells that exceed 100 lbs at this price point as well as having a sauna included. This fitness health center is large enough that you can find your own happy spot to have tranquil to stretch with family, friends or work out partners. Like any place there is always room for improvement. Was going to give this location a 3 1/2 or 4 being a few trainers could benefit from a structured learning initiative training, nevertheless Drew H. along with some more staff under his leadership are standout exceptional employees. Whenever I stop into this fitness location to train and I find Drew out on the floor doing maintenance he always takes time out to say hello and greet the different members training there. He a great people person. I recently found out the other fitness staff member name is Tiffany. Crunch fitness facility is obviously a career for her as well. No matter if she see you in the parking lot, checking in or out on the floor, Tiffany is very courteous, kind and professional and greets you with a smile. Drew and Tiffany are immensely a significant value to this fitness facility. The staff here can use the key principal direction given through Drew to improve. I gladly rate this Crunch fitness location a 5+ stars based on Drew's and Tiffany's commitment to excellence and the top tier fitness equipment offered here. If you live within a 10 mile radius of this location, do yourself a favor and pay a visit to this location. I have recommend my cousin as well as (4) friends who all joined and they are pleased that they joined

Source: Google

★ 5

This gym is clean and spacious. The personal trainers are great. Especially mine, Kalynd. I’ve taken the cycle classes, and they are also great!

What makes this gym different, as an older woman, is the encouragement, non-judgmental, kindness of the employees. For me, this has helped me overcome my fear of the gym at this stage in my life and for my body type.

Source: Google

★ 5

Source: Google

★ 5

I love working out at Crunch Maplewood. Thizzy Marley is amazing! I love his TRX Class as well as his Resistance Speed and strength class…so fun and energizing! You definitely feel the burn! I am excited to start working with Thizzy as my personal trainer! Looking forward to seeing some real progress!

Source: Google

★ 5

Shaylee Where's the most friendlyest non-discriminatory person I ever met in the gym membership business she guided me through the place just likes was cutting butter and spreading it on bread this is a beautiful gym and I have a good feeling about this one truly you could be running the place in your future if I were you I would keep up the very good work remember don't let anybody tell you what to do you are the one that controls your life I was told I would never walk again and I walked in the door didn't I That's right keep your head up kiddo You're going places

Source: Google

★ 5

I took my first HIIT class with Thizzy and the vibes were everything! His energy, the music, and his motivation were exactly what I needed at 5AM. Definitely planning to hit all of his sessions from here on out!

Source: Google

★ 5

I have tried many different gyms over the years and I must say that Crunch Maplewood has shown me why the other gyms just didn't work. I instantly felt welcomed upon entering the location. I was paired with my personal trainer Thizzy Marley and I must also say that he has been instrumental in my fitness journey. He is an excellent trainer, motivator and I highly recommend his services. I've only been training with him for a couple of weeks, but I am more confident and being comfortable to even step into a gym due to his leadership and guidance.

Source: Google

★ 5

Source: Google

★ 5

Lots of space, great equipment.

Source: Google

★ 5

Thizzy Marley is hands down an amazing trainer! He has a way of making workouts feel like an exciting challenge rather than a chore. Even on days when you’re feeling like you ain’t got none, Thizzy brings all the energy and keeps you moving. He’s super knowledgeable, and he always takes the time to teach and correct your form so you get the most out of your workouts. It’s always a good workout with Thizzy; highly recommend!

Source: Google

★ 5

Amazing place, great friendly knowledgeable staff, nice cool building, all machines work, great prices on everything, 100% the best damn gym!

Source: Google

★ 4

Love this gym however, males should go in the men's locker room and females go in the woman's locker room. If your confused there's a bathroom in the corner by the dumbbells. Hopefully this gets fixed please

Source: Google

★ 1

WONT LET ME CANCEL MY MEMBERSHIP AFTER SIGNING ME UP FOR THE MOST EXPENSIVE ONE WICH I DIDNT PICK

Source: Google

★ 5

Very friendly and knowledgeable staff, as well as an awesome and clean gym!

Source: Google

★ 5

Best gym in NE 110% recommend!! Won’t regret it.

Source: Google

★ 1

The federal trade commission has a rule that is in effect which states that cancelling a membership is to be as easy as signing up and that there must be a click to cancel for gym memberships. Crunch does not have a click to cancel and after calling and telling the they have to allow cancellation by phone they refused. Crunch sent people into my shop and told me if I fill up their box I would receive a free membership. They signed me up but did not say there is a 2 month commitment, I was under the impression the membership which I never used was because I let them put a box in my store for people to win a free membership if their name is drawn from the box.
After calling and trying to cancel I was sent from one team member to another and after exhaling that I am going to report them for not following the cancellation law, I was told I would have to be there in person in an intimidating way of send a certified letter.
I am also going to report them to the FTC for their failure to honor my request to cancel and for deceptive marketing practices.

Source: Google

★ 5

I have been attending StrongHIIT with Thizzy and it's been a great experience. I appreciate how much he pushes me!!! He is very knowledgeable and excited to learn more from him.

Source: Google

★ 5

Great open big gym. They have so many trainers that are there to help make sure you reach your fitness goals no matter where you are starting from. The Personal Trainer director, Tiffany Ewings is running a great program, making sure clients are getting the high end treatment they deserve, keeping her trainers educated with all the latest health and fitness knowledge and trends. Great place to get your butt in shape!

Source: Google

★ 5

God dang it now who is Thizzy? Started my membership ain't been since. Maybe 🤔 I need to see what Thizzy talking bout

Source: Google

★ 5

Nice gym with lots of space and a wide variety of machines.

Source: Google

★ 5

I have been doing Thizzy Marley’s workout classes and they are amazing he is an excellent teacher and really helps you with making sure you are doing everything correctly definitely 10 out of 10

Source: Google

★ 4

Fantastic selection of weights, spacious, not too crowded but also not empty. Not five stars because of the following reasons: stretching zone 50 yards away from floor mats, foam rollers, no one is going to walk that far, no scale in the locker room, and no mirror/posing room. Seems a little unfinished but such an upgrade over planet fitness.

Source: Google

★ 5

Trainer Thizz is the best around town! Great place to work out, some of the finest equipment there is in state!

Source: Google

★ 5

Love the gym so many machines and the HIIT class is a great work out. Thizzy puts on a high pace class that will really get your hear rate up.

Source: Google

★ 5

I love it. It’s a lot of machine is a lot of room. I need to worry about people around you a lot of space people work there are very nice very friendly. They know what they doing. Lol I like it a lot.

Source: Google

★ 5

I had a KO personal training promo session with Thizzy Marley on May 6th at Crunch Fitness Maplewood and let me just say- HE KNOWS HIS STUFF!!!

Thizzy gave a thorough breakdown of the proper use of each machine and tailored the session to my health and fitness goals without making it overwhelming. He is super knowledgeable about nutrition, form, technique, and how to not injure yourself trying to do too much :)

He has great energy, gave clear instruction, and a solid intro to what personal training should look like. I highly recommend Thizzy if you are looking for a personal trainer.

Source: Google

★ 5

Thizzy Marley is the Bomb! Be ready for a workout! He has energy all the way through. Thizzy will keep you pumped up and encouraged even when you feel you've got nothing more in you, he pushes you for that last Umph!
Not only will you get great training, he will also teach you how to increase muscle and stamina through proper nutrition. Go see him, for real, you won't be disappointed!

Source: Google

★ 5

If you plan on having a trainer, Cori is your guy. He will help you reach whatever goal you have, all while being super optimistic and helpful. It's not just the weights and pushing yourself that makes a good gym, it's the good people and vibes, and this crunch fitness has that in spades. I can not recommend Cori and crunch fitness on Maplewood enough, just go! Be the better you!!

Source: Google

★ 5

Just joined Crunch and training with Thizzy Marley will get you right! Highly recommend if you’re looking for a personal trainer. Gym has great equipment and spacious.

Source: Google

★ 5

Crunch is a great spot.. I love the positive energy who ever Jayden is he is one of the sweetest person I’ve ever met he does great at his job he deserve a raise 🫶🏼

Source: Google

★ 5

Personal Training with Ricky has been one of the best choices I have made in a while! He is incredibly knowledgeable, and helps so much and will push you to be motivated!
Also the gym itself is amazing it is so much bigger than Deerfields gym, they have so many more machines, and the amenities are nice!

Source: Google

★ 5

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★ 4

The facility is very modern and training with Thizzy was both educational and motivating. He starts each new client with a personal plan including diet and supplements. Definitely worth the money 💰

Source: Google

★ 5

If you are a looking for a personal trainer go see Thizzy Marley! He is very knowledgeable about everything that has to do with fitness and eating right. Trust me you won’t be disappointed!

Source: Google

★ 5

If you’ve been thinking about doing personal training, ask for Thizzy Marley!! He will get you right. He is incredibly knowledgeable and will make sure you walk out of your session 10x more confident than you were before, no matter your fitness goals!!

Additionally, there’s great equipment. Staff works to make sure you feel comfortable. Even when busy, it feels like there aren’t a lot of people since the gym is so large. Definitely worth it all!

Source: Google

★ 5

Thizzy Marley is a coach at maple wood and he will show you how to use the machines properly, and will give you workouts that work every part of your body! He will encourage you and won’t let you quit, so be prepared to accept knowledge that he has to offer..Learn the right way, and grow from there.. Look him up and reach out, see what he can help you work on.. And be prepared to sweat!!😀

Source: Google

★ 5

Im enjoying the new gym real spacious and bright to help enhance your aura while getting a intense workout. They have knowledgeable respectful personal trainers I recommend " Thizzy Marley" if you look for a personal trainer that's going to keep it real with you and push you towards your goals. Lets CRUNCH those goals.

Source: Google

★ 5

I’ve been training with Thizzy Marley at crunch and it’s been an amazing experience! He takes the time to really teach you, not just tell you what to do and he listens to your goals so he can tailor everything to what you want to achieve. I also really appreciate that he gives advice that goes beyond the gym, which shows how much he cares about your overall growth. His energy is always on point, and he’s so good at pushing and encouraging you. I’m excited to keep going and see the progress with him!

Source: Google

★ 5

Working with Thizzy Marley has been a game changer. If you are ready to see real results and want someone who will push you, he is the best. I never thought I would see results after a certain age.

Source: Google

★ 5

Looking for a personal trainer ask for Thizzy Marley he will get you healthy and fit.From whole clean eating, to proper form with equipment. He will get you right. See real results within 90 days.

Source: Google

★ 5

Thizzy Marley is an excellent trainer. Very patient, and motivational at the same time. He will definitely help you achieve your body goals.

Source: Google

★ 5

I trained with Thizzy Marley, I thought I knew how to correctly workout until I did a session with Thizzy

He helped me reach my fitness goals, taught me proper form, and helped me push myself to build muscle 💪

I recommend Thizzy as a trainer, definitely deserves 5 Stars

Source: Google

★ 5

somebody with the name of Jayden directed and explained how some of the equipment worked (I don’t go to the gym much) he was very helpful and kind to me if I could give him a 6 star I would! I also enjoy going to this gym it has a variety of things to do also with providing childcare while I work out this gym was all Omaha needed.

Source: Google

★ 5

The grand opening of this location has been amazing! Price is good, equipment is pristine, and the staff are super friendly.

If I had one small complaint it's that the sauna in the men's room just doesn't seem to get hot. I was hoping it just needed to run for a while and that after being open for a few weeks it would be fully functional but for some reason it seems only mildly warm every time I've tried it out.

Aside from that, would 100% recommend this location.

Source: Google

★ 5

Source: Google

★ 5

Jayden did a awesome job giving me a tour he’s the best 🫶🏾❤️

Source: Google

★ 5

Best gym I've been to planet fitness 2.0

Source: Google

★ 5

I love it

Source: Google

★ 5

All the weights you will ever need. Constantly cleaned and maintained. Very welcoming.

Source: Google

★ 5

Love this location!!

Source: Google

★ 5

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★ 5

Source: Google