★ 5

Never super busy even during peak hours, everyone at the front desk is super nice especially the blonde long haired girl and the guy with short curly hair!

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★ 1

The young man with short black hair at the desk was very rude and ignored me to be on his phone??

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★ 5

Crunch Fitness at Meadowood Mall has absolutely earned a spot in my daily routine. The facility is spotless, the layout makes every workout feel smooth and efficient, and the range of equipment is unreal. Everything is updated, well-maintained, and clearly chosen with serious fitness in mind.

I want to give a special shout-out to Ty. His knowledge, guidance, and genuine care for helping people build healthier lifestyles is on a different level. He walked me through the newest equipment, answered every question like a true pro, and made getting started easier than I expected. Thanks to him, I walked out with a membership for just 11 cents and a place I can officially call my fitness home.

The 24/7 access is the icing on the cake. Whether it’s early mornings or late nights, this gym has everything I need. Highly recommended for anyone who wants quality equipment, a positive environment, and staff who actually know what they’re doing.

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★ 1

This is unfortunately a one-star experience. I canceled my membership on August 12, yet I’ve been charged three separate times since then. When I finally reached someone, your team confirmed there was a note showing my cancellation on that exact date. But after the manager called me back, they suddenly claimed the note no longer exists. So which one is it? How can a company just erase records that prove a customer canceled months ago? This kind of inconsistency and lack of honesty is unacceptable. I shouldn’t have to keep fighting to fix something that was supposed to be handled months ago. Terrible cancellation policy and poor communication all around.

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★ 5

So actually crunch is pretty darn cool and I'm super excited about getting into shape. Thanks and good looking out!!
Or at least I thought..... and I really like the staff there and they tried to make it right after my first bad review but never really followed through with a promise from management to credit my account a couple of months for my overcharge or double charging 2 accounts I had. They didn't follow through which I I thought maybe he just forgot so I let it go. And then I was disappointed again after the spray tanning went out a few different times and when I called to see if they had it up and running again the guy gave me incorrect info that it was ready to go. So I even questioned him asking him for certain if it worked and he reassured me that yes it was working and I was so excited to get there cause I hadn't tanned in over 2 weeks just to be disappointed that in fact it was not up and running yet. The guy said that he was sorry for the misinformation and just to keep calling to check and I was thinking to myself that I already was calling and that's the info they gave me. I think it's just more frustrating cause I don't have a vehicle and it's hard getting to and from the gym in decent timing and to go out of my way to get there just to use that specific product that day. I find it hard enough to go to the gym cause I'm not a totally fit person and I like to have perks from my gym in order for me to be motivated to get in shape and go the distance to get there and that's why I chose crunch but since I've been discouraged and joined a different gym but has no tanning and I just wish I wouldn't keep getting disappointed

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★ 3

The staff is very nice, we LOVE the pilates instructors. Only comment is on two of the younger guys. The skinny Asian boy and the curly light brown haired guy at the front. (The curly hair is a trainer I believe). They were both very nice to me and my friends when we’d come in, say hi, ask about our days, say very nice things, until I came in one day with my boyfriend. After that day their demeanors changed. They have been very rude ever since and it’s so unwelcoming whenever I or me/friends come in. We are considering cancelling our memberships because of how rude they are.

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★ 1

Every time my wife and I go to the gym they are out of wipes and or soap in the bathrooms. Also the staff just laughed when we made them aware that they were out. I am canceling my gym membership with them due to this is not the first time this has happened.

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★ 5

Wish they had a pool and a sauna

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★ 5

Place was actually clean & the gym was empty. Fitness classes were happening too & the vibe was alive, Chris at the front counter was a superstar who really help my wife/I for our first visit!

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★ 5

Clay was @ the front desk. Super professional and informative. Sold me over nearby competition on attitude alone.

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★ 5

It’s really awesome location and love the 24 hours crew is very lovely stuff is top shelf things bless my crunching god and all 💪🏽

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★ 5

Carlos Q was really helpful and understanding with helping me workout. Great humor and attitude even booked him a 2nd time to workout with

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★ 5

One of best Zumba Instructors who work on their Choreograph is Dora and Kim at Reno.
To the owner
I am Chair Pilates instructor at 3 Senior living places 5 times a week. I take care of 55 and older. I notice you you do have that age group for Chair Yoga, Silver Sneakers or Chair Pilates. If you have these programs you would gain more customers. You may need chairs, and some equipment. I also in my classes I do Zumba and also in the chair. My Favorite member Dora Elizabeth Figueroa, Kim Coffey and best manager is Emma Sepulveda she keep the place spotless, weights are always in place she friendly she the best of all Gyms I go to.
Francesca Continolo

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★ 3

The lady that cleans the bathrooms is rude & disrespectful as hell! To the point where she might need to get cussed out. Cleaning lady or not, teach her to work on her people skills.

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★ 5

Clean. Easy to manage. Lots of equipment

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★ 5

I enjoyed my visit to Crunch Fitness. Suzanne was friendly and helpful with registration. Melissa showed me the R&R zone and was also friendly and pleasant. Dora’s class was fun and moderately challenging. Terry helped me to orient to the class and was enthusiastic.

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★ 1

I don't know what happened with this gym. But I guess they really got cheap because they don't even put out wipes anymore. They want you to go over to a paper towel. Dispenser, but you can see your hand through the paper towel. So cheap. Then they have a bottle of spray. Don't know what's in the spray. You have to get at least three or four of these paper towels.The spray goes all over your hands and your arms. Did we not go through COVID? This is a gym people sweat. They have cuts on their hands and there's a lot of bacteria sitting around on these machines. I'm in my 60s. I didn't dream when I joined this gym. That they would go so cheap that they couldn't even afford wipes. Unbelievable. I watch people not even bother to walk all the way across the room.
To spray a bottle of liquid, I'll find it. Cheap paper towels.Oh no, so now no one's wiping anything down. I'll go to the gym over by the mall. I live in Reno. Machines are broke down. No wipes, and there's 6 people standing at the front desk. I ask him for a bottle a spray. Since they didn't have wipes at the time because they went so cheap, and the guy says, well, why don't you just look around and find one. I go up to the manager and I ask him for it extra bottle so I can set it on the other side of the gym. You know what he said?Look around and find one. I don't think this gym cares about people's health, they just gotta go cheap to save him a dime. I guess when it's a write off for a gym to have sanitation wipes really so I want to find a way so I can get cancel my membership as quick as possible.

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★ 4

Needs a traditional sauna, hard to believe it doesn't have one, especially when the place is located at the most prestigious part of the city.

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★ 5

Kietty's TRX and Absolution class at the Reno Crunch kicked my butt. I was not prepared to sweat as much as I did nor find hidden ab muscles. But I did, and I loved it. I'm looking forward to my next class with her!

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★ 5

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★ 5

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★ 5

Love Love Love Crunch!! Massage, workout, tan….Yes please!!! Staff is amazing and always happy to see me 😉 so many options for group fitness. Bringing a friend along gets me motivated! I absolutely recommend you signing up!

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★ 5

This place rocks! Super peaceful at like 1 a.m., everyone is perfectly friendly but keeps to themselves. Music is gas and staff is great- Chris P. Absolutely makes this place- super nice dude who’s always down to tell you how to get more ripped. All the night guys (esp Chris) are great- just a bunch of absolutely jacked staff members quietly rooting for me- the energy shows. 10/10, no doubt these guys would save me from a burning building if necessary.

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★ 5

Chris P is a fantastic dude, super nice and funny, had me and my friend try a new protein “Ryse” and it was pretty solid!

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★ 2

Waiting for the clean wipes to prevent disease haven’t had them for a couple of weeks, I also go to other gyms where they have them where are they?

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★ 5

Cool local gym love the cycling class, tough but fun, I will be back!

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★ 5

Awesome customer service, always clean facilities and friendly people.

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★ 5

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★ 5

Under new very friendly management, I started training with one of the trainers Tristan almost 2 months ago he is a very positive and motivated person that has a ton of knowledge about lifting also let me do a body scan for free when I started out, more equipment than any other gym I’ve been too in Reno

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★ 5

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★ 5

Emma Verdin is a fantastic instructor! So.much energy and enthusiasm! She wants us to see results for our efforts!

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★ 5

Looking from the outside in you might not think much of this gym but once inside you quickly see how wrong your first impression was. More machines and dumbbells than you know what to do with, never having to wait for a squat rack again, and great atmosphere. 24/7 as well!!!

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★ 5

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★ 5

My daughter had ACL/MCL surgery and Tristan Spencer and Shaelyn Tavares did wonders with helping her get back to the soccer field. They didn’t just work on strength but on the mind as well, building her confidence that her knee was good to go was key for her to play again.

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★ 5

I absolutely love the atmosphere and instructors! Emma and Aida are two of my favorite! Their energy and creativity and music they bring is highly motivating and if my schedule allowed I would be at every single one of their classes!

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★ 5

Overall The Gym is amazing I love the vibe and The Staff are amazing. If you want to train with the best I would Highly Recommend Tristan Spencer because he has a Positive Atitude and he loves helping people get in good shape.

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★ 2

Came in the facility at 5 am on Monday. 1/2 of the facility was dark. Could not use cardio equipment. Soap dispensers in the restroom do not work reliably, I have been complaining about the soap issue for weeks. Still hit and miss. Staff is very nice and doing their best.

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★ 5

Great classes!

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★ 5

Excellent gym! Always clean. I can always find the weights, they have clips for bars you just have to ask at front desk!

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★ 5

Dora is the best instructor in my opinion.
Being in her class felt 50 years younger.

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★ 5

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★ 4

Convenient, uncrowded, clean.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Excellent customer service, Carlos was very kind and helping me sign in while having trouble to my app barcode and got it fixed. Shout out Carlos

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★ 1

They lie, they said they refunded money, but it's fake with no bank transactions. Also double charged one month and wanted to triple charge. And let one month to accumulate late fee even though I called the thieves. Both managers should be fired.

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★ 5

Great workout

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★ 5

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★ 5

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★ 4

Need more kettle bells!! These are trash and not complete sets.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The Crunch Fitness out in Reno has grown in amazing ways! It's a super positive environment to be in and has excellent staff members. The manager Clay has provided wonderful service to customers and visitors! Great job and keep it up!

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★ 5

I love this gym.. friendly staff, great classes and get to tan on your way out!!
Xoxo

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★ 5

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★ 5

This is a great gym with lots of options to get your workout in.

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★ 5

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★ 5

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★ 5

Zumba with Dora is a lot of fun and you get a great workout. I really enjoy all her classes. Dora has me smiling the entire time.

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★ 2

First time back in a long time to this location. It was nice and quiet which was unusual based off previous experience but a positive. Many machines need canvas repair. The recumbent bike I initially started on had a loose belt and it slipped under load. I let the front desk employee also the assistant manager know and they blew it off.. Shortly after my post the management group reached out and stated the bike is being repair and is looking into the torn vinyl so it sounds like they want to make the gym nice. Environment is better than it was in the past as well.

Sorry guys but it’s been two weeks and the same bike is not repaired nor have a sign on it. I guess my initial instinct was correct. Works great if you pedal on 0 but if your looking for any resistance the belt slips.

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★ 5

Fantastic improvements this year!

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★ 5

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★ 5

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★ 5

Love this gym gets a little crowded at times but clean and well maintained

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★ 5

After a really negative experience at the Sparks location, the managers here made me feel so much better, made everything right and made me feel so welcome again. Every employee has been great, the facilities are clean and organized— love it here!

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★ 4

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★ 5

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★ 5

The managers here are phenomenal. Every establishment needs to have their level of customer service

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★ 5

I tried to cancel my membership for over two years, and the old management never took care of it and kept charging me for those two years. I realized they had kept charging me so I called in super upset, but they were extremely kind, responsive and understanding. I also got a call from the new management team who took care of everything. Glad they now have people that truly care about their job. Appreciate you guys!! Thank you :)

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★ 5

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★ 5

Love that it's open 24/7. I have been a Member for Crunch Fitness Reno for over 3 years and have met some really great people. The Basic Membership is a good Value. In the year I decided to upgrade to the Peak Results Membership. The Hiit Classes, Super Set Classes and Spin Classes definitely helped me get back to my mid 20s Shape. Also the Benefits of having Access to both Facilities with a Guest is a Value in itself. The Hydro Massage Beds are Amazing as well.
I would like to acknowledge Clay , Kayle, Rob, Melissa , Emma, Tammy, Kaiyati, Nayomi, Kellen, Braden, Brooke, Chris,Ceinelia and Sonny for Providing exceptional Service with Kindness. With the help and support of all the members and staff I have been exceeding my Fitness Goals.
Thank you 😊

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★ 5

Plenty of machines to work with, I’m looking forward to taking classes here. I had planned on canceling my membership but I decided to keep it. Braden helped make sure my cancellation request was canceled and put in a note to the manager to make sure everything is copacetic.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

front desk staff is awesome, loved my experience

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★ 4

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★ 5

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★ 5

Always great staff!

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★ 5

Kietty is truly one of a kind! Her high-energy classes leave you feeling empowered and accomplished. I absolutely love her Top It Off and Belly Butt classes—they’re super challenging but so rewarding. She has a way of pushing you to your limits while making the experience fun and motivating. Can’t wait to take more of her classes!

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★ 5

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★ 5

Pleased to hear management has extended hours to be 7x24

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★ 5

Friendly staff, clean excellent equipment selection. A+

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★ 5

Clean and well appointed

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★ 5

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★ 5

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★ 5

I cannot say enough great things about the personal trainer at Crunch Reno- Jen Marroquin! My experience with Jen has been exceptional! She truly goes above and beyond to customize each workout to fit my needs and specific goals.
She knows exactly when to push me harder while keeping every session fun and engaging.
Not only is she incredibly knowledgeable and professional, but she is also one of the most motivating trainers I have ever worked with.
Her motivation, kindness and ability to make me laugh even during tough workouts make every session enjoyable, and she is always available to answer questions or offer extra support. I highly recommend Jen to anyone looking for a dedicated and knowledgeable trainer!

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★ 5

Love this gym! I enjoy being greeted as I enter and being sent off with kind words. A+ on the equipment, free weights, and cleanliness!

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★ 5

Great gym. Klay, Rob, Naomi and everyone else that works there are very friendly and supportive. Thanks!

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★ 5

Hands down the best gym in the south Reno area ( I belong to three different ones). Excellent equipment - plenty of free weights, weight machines, racks, cardio options and open training spaces. Members are REALLY good about cleaning machines after use...I mean REALLY good!

Free weighs/plates are well organized and not just randomly placed wherever there's room!

I attend daily and there's always cleaning staff taking care of the place - super clean!

Not sure what it is but of the three gyms I attend, the members here are so friendly, courteous and respectful! I've never had a single uncomfortable moment and I go everyday!

Lastly, Clay and staff are the greatest! Friendly, knowledgeable and helpful!! They always greet me with a sincere "hello, Ken....How you doing." You can always tell a sincere greeting from a "forced" one 😇

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★ 5

I've been going to Crunch since they first opened and my experience has only gotten better. All front desk are always so friendly and welcoming and complete rockstars. Managers Clay and Kyle always bring such great vibes and answer any questions I have without hesitation. They always put their members first and I'm appreciative for that. I'll always recommend Crunch!

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★ 5

Joined crunch in January and have been loving it! I got a free day pass to check it out, and then Chris at the front was super helpful! He showed me around and made me feel really comfortable. I attended Zumba with Kim and Emma who are both wonderful! Kim made the extra effort to come and make my friend and I feel welcomed as well! Everyone there has been super great and positive, encouraging and non-judgmental! I’ve been able to lose weight and keep my gym time consistent. The gym is also always clean, and has some fun extras like spray tanning and hydromasaage! Would recommend 10/10

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★ 5

Great customer service, great information and so helpful

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★ 5

Shout out to the management, specially on the weekends (Sunday) Kyle and Braden have been extremely helpful when it comes to any sort of issues with memberships.

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★ 5

Crunch fitness is by far the best gym I have used. It’s a great bang for your buck, especially when you’re looking to do more than just lift some weights. My favorite thing about Crunch is the classes. I’ve taken a lot of classes, but my favorite has to be the Pilates classes with Emma. Emma is a fantastic instructor and her energy will keep you going even when you feel like you want to give up. And don’t knock those Pilates classes because you will definitely feel the burn. Come, check out classes with Emma!

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★ 5

Update: One year later, the gym is under new management, and I was invited back to workout and see the improvements. I’m impressed! The equipment is well-maintained, with new machines and additional weights. The facility is clean, and previously non-functional features, such as hand dryers, are now working. They’ve also added soap to the showers and paper towel dispensers in the bathrooms—small but highly convenient upgrades. The staff is helpful and responsive, with a revitalized team of trainers and a well-structured class schedule ranging from basic to advanced. Overall, a significant improvement—I’m impressed once again!

Original Post: The owner, who you can’t even talk to, needs to step up and hire people to show up on time. Fix equipment properly so people don’t get hurt. I’ve been hurt myself twice now on equipment that needs maintenance and or repairs. Yet, nothing is done about it, even after bringing it to staff attention. It’s only when equipment is not functioning at all they put a maintenance sign on it, which takes weeks if not months to get repaired. This is true about both Reno and Sparks gyms.

Update: 2nd day in a row staff failed to open on time. Not just 10 or 15 minutes, over 2 hours late..

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★ 3

The gym is enjoyable, shout out to Rob in the front desk in the mornings he’s amazing. I just feel the equipment needs to be up to par. To get my full boxing experience because the punching bags are severely damaged. They need to be replaced ASAP coming from a member who strictly has a boxing regime .

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★ 5

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★ 5

Sophie’s classes are the highlight of my week! Always a great stress reliever and I always break a sweat.

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★ 5

Sophie’s classes are always so fun!!

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★ 5

Kietty’s workouts are the perfect mix of fun and intensity. Her enthusiasm is contagious, and she makes you want to push yourself harder. I tried her Top It Off class, and it was one of the most rewarding workouts I’ve ever done. She’s amazing at what she does!

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★ 5

Rob was awesome, pleasant to talk to. A wide range of equipment to choose from in the opening hrs. The music sucks, but that’s okay. Bring your own headphones!

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★ 5

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★ 4

All good, but you guys need to keep up better with machine repairs. Machines are broken for too long, and you need a more competent rubber floor repair person. The concrete under the patches needs to be vaccumed and refloated and the patches need to be MUCH larger. The current repairs are dangerous.

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★ 5

Love all the group classes at Crunch. Kiettys classes are the best. High energy and super fun!!

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★ 5

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★ 5

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★ 5

Kietty is an amazing instructor. She's motivating, does regular check ins on your posture, keeps you engaged in her classes and makes you return for more. I highly recommend you try her classes she doesn't disappoint.

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★ 5

Friendly, low key, very accessible, open to all. Good machines. Clean. Has extras like spray tan. Sparks one has a sauna.

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★ 5

I’ve been attending Kietty’s classes for months, and I’m hooked! She brings so much positivity and high energy to every session, it’s impossible not to give it your all. She’s also so warm and friendly, which makes the experience even better! Highly recommend her to anyone.

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★ 5

Been traveling to Reno a fair amount, and Crunch Reno makes me feel right at home. Great equipment, classes and the staff and trainers are incredibly knowledgeable and friendly. Set some PR’s at Crunch Reno, too! I *highly* recommend Crunch Reno!

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★ 5

5 stars for Kiety! Incredible instructor! Member safety is most important to her! I truly see and feel the results!

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★ 5

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★ 5

Clay, Kyle, Maureen, Braden & Brooke & Gavin & the rest of the staff are outstanding.

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★ 5

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★ 5

I’ve been coming to crunch fitness for years and I’ve seen so many great improvements with the new owners. What keeps coming back, though, are incredible incredible instructors. Kietty is hand down my most favorite. She’s energetic and so friendly. Her workout are super fun and challenging!

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★ 5

I enjoyed Sophie’s class so much, I will definitely be attending again!

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★ 5

Took Sophie’s HIT class and she changed my opinions on classes, will definitely be going again!

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★ 5

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★ 5

Crunch offers a great variety of classes! The staff is friendly and helpful and Clay is an excellent manager!

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★ 5

I am extremely satisfied with my experience at Crunch Fitness! From the moment I walk in, I always feel welcomed by the friendliness of the staff.

The cleanliness of the club is also top-notch. The facilities are always well-maintained, and I appreciate the attention to detail that the staff brings to keeping the equipment and amenities clean and sanitized.

What really sets Crunch Fitness apart, though, is the personal education and support I've received from the personal training. They are extremely knowledgeable and eager to share their expertise with me. They've helped me learn how to use the equipment, provided guidance on my workout routine, and offered valuable tips and advice to help me get the most out of my membership, and achieve my goals.

Overall, satisfied and highly recommend this Gym.

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★ 5

Braden and Kyle at the front desk are awesome !! 😎

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★ 5

I’ve been going to Crunch for a few years now, and I love the new improvements with the equipment and the cleanliness of the bathrooms.
Kietty and Giovanni are my go-to instructors for fitness classes. They’re friendly and fun amazing classes!

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★ 5

I decided to get back into fitness training last year. Started at home with a small selection of dumbbells, bands and a bench. Coming back to the gym can be intimidating but the staff and other members has made it such a great experience. You also get a body scan and meeting with a personal trainer after you join.

I want to thank all the staff and Kyle in particular for being an amazing personal trainer. He’s helped me gain confidence, knowledge, my meal plan and proper form on my resistance training. With his guidance I’m ahead of my expected goals and seeing amazing results!!

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★ 5

I love Crunch Reno! They offer variety of classes. I usually go to Kietty's classes. So happy she's teaching Top It Off and Belly Butt and thighs again. She's always checking in to make sure we're getting the most out of the workout. Highly recommend her classes!

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★ 5

Brayden and Kyle are great

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★ 5

Kietty’s high energy and positivity make even the toughest workouts enjoyable. Highly recommend her HIIT group classes

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★ 4

Showers have no soap much of the time. Purell dispenser empty most all of the time. Of the two hand driers in men's locker room, one hand drier has been inoperative since I joined six months ago. Attention is needed. A fix would be greatly appreciated. Yoga classes are great.

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★ 5

Sophie is my absolute favorite coach at this gym! She explains everything well & her classes are always fun. Sophie pushes me when I need it & gives me modifications when necessary. 10/10 recommend!

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★ 5

I took Emma's classes, and as usual she was fantastic. She always motivates me and gives me a great workout.

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★ 5

I love Kiettys group fitness classes here. I always go to Kiettys classes on Saturday. Her classes are amazing and energetic. Highly recommend to anyone!

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★ 5

I like how clean the place is. The atmosphere in the place is workout both Reno and Sparks locations and they are great places.

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★ 5

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★ 5

I had an issue where another member was cussing and saying derogatory words towards me instead of confronting the person I went to the front staff and they relayed that message. The GM to me that if he does this again he will be banned.. well couple days ago it happened again and the GM stated to me the owner still wants to give him another chance even those this member has done this to MANY ppl but the ppl choose not to bring it up and god know how many members just cancel and go to another gym. If the owner just did his job instead of making the gym uncomfortable for people or myself to work out then that member should be banned as he promised from before. I will be leaving this gym UNLESSS the owner calls me and gives me a good solution (banning that person) for me to stay as a paying member.

EDIT:

General Manager informed me that the aforementioned member has been banned (per owners request) from the gym. I would like to extend my gratitude to the team and the owner for addressing this matter and ensuring the gym remains a comfortable place for our community

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★ 5

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★ 5

Kyle and Caleb were phenomenal. Gym is always on point when I come in and the staff is super friendly., You can tell they want you to succeed.

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★ 5

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★ 5

The boss lady Maureen is amazing

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★ 3

A trainer yelled at me mic on for not knowing where to stretch lol
Not a bad gym though

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★ 5

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★ 5

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★ 5

Jay is great!

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★ 5

Fantastic, Kellen is the greatest front desk worker. So helpful and friendly!

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★ 5

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★ 5

Wonderful friendly staff, clean facility, lots of machines and things to do. One of the staff members her name was Leah was so friendly, kind, and made me feel so comfortable

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★ 4

I love the group fitness training and would give 5 stars, except they cancelled many of the noon classes which are most convenient for me and other members to attend on our lunch breaks. Would love to give 5 stars if they would add back in some noon classes, for example a ride class or HIIT class on Wednesdays would be amazing! Also shout out to all the great group trainers I have taken classes with- Kietty, Morgan, Josh, Carolyn and Emma. Their energy, passion and knowledge are much appreciated.

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★ 4

Gym was clean. Staff was friendly. However, the screens outside of the group fitness room show a slide show from 2021. It’s wild that no team member or management has noticed or fixed that. I find that to be a pretty big lap of oversight. It shows no attention to detail

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★ 4

Elena my trainer is great 👍! Her services deserve 5 stars. But the 4 stars 🌟 come from the amenities offered by the gym 🏋️‍♀️ itself 😀

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★ 5

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★ 5

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★ 5

Awesome staff and such a sweet trainer. Thank you Elena C! I’m very excited to start my fitness journey with you!

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★ 5

I love the Reno staff, always friends, always greeting, Training staff always acknowledgable about fitness.

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★ 5

I feel welcome when I come in and the machines are great

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★ 5

I enjoy my first day here, Jay is great can't wait to start my new work out journey.

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★ 5

Un excelente gimnasio los miembros son muy buenos compañeros y excelente atención de el staff

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★ 5

Naomi is the such a warm welcome to start the day!

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★ 5

Source: Google

★ 5

EDIT: Please ADD EMMA’S TRIFECTA EXTREME LEG DAY CLASS to the schedule at least a few times a week! I love the variety, the pace and the amped up difficulty and intensity of the class. Well done guys!

Love my home gym Crunch Reno but please keep the HIIT CLASSES- and the BEST instructors- MORGAN, RACHEL & EMMA! the Instructors are fun and enthusiastic and the classes are challenging, fast-paced, and rewarding!

Source: Google

★ 5

This gym literally has all types of equipment and machines. It's definitely one of the best gyms I have been to. Plus staff there were not only friendly but helpful too.

Source: Google

★ 5

The guy who helped me cancel my subscription was hella chill and patient, he managed the situation really well and effectively, he should get a raise or at least get put as a manager.

Source: Google

★ 5

Lea Allen is one of the best personal trainers I’ve ever experienced. She is always positive and uplifting and leaves you feeling confident, motivated and exhausted after every workout. She is also hilarious so you always get a fantastic ab workout from laughing. 😆 Lea Allen is one of a kind and I would hands down recommend her as your personal trainer. 😃

Source: Google

★ 5

Source: Google

★ 4

Been going there for a few years now. It started off pretty rough with maintenance and cleaning but it's gotten a lot better

Source: Google

★ 5

Everything was working and was great. You need a paper towel dispenser in the men's locker room.

Source: Google

★ 5

Source: Google

★ 4

I wish there were coat racks, at least in the group clases room. It's cold now and I hate tossing my coat on the dirty floor.

Source: Google

★ 5

Braden was very helpful getting my membership started!

Source: Google

★ 5

We like the treadmills and the entire staff and gym.

Source: Google

★ 1

AGM very much not understanding of a payment situation that should have never happened, refusing to give a refund. Very poor taste left in my mouth.

Source: Google

★ 5

Reno Crunch has really up-ed its game with the facility, and the staff is ON POINT for its clients.
In fact, I tried another gym with longer hours, closer to home and decided to stick with Crunch— it’s worth it… and at half the price it’s almost free😅
But what’s priceless is the attentive service Kyle gives— he’s knowledgeable about the facility and members options, he’s responsive and responsible— and being as fit as he is, without being a lifting hipster, he’s an excellent rep for the gym and the Brand.
It’s a chain, and I have 3 gym memberships at any one time, but it’s a hidden gym gem in Reno, with ample PARKING🙌🏻
😘

Source: Google

★ 5

Great staff, Clay, the General manger, has always been a huge help. Kyle, the Assistant manager, always is keeping the floor of the gym clean and making sure other staff members are on top of their work. Braden, one of the employees, is so friendly and is always down for a conversation. Great equipment, clean gym, and friendly and welcoming atmosphere. Love this gym.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Nice Gym, with good Machines. Greets from Switzerland

Source: Google

★ 5

I was amazed about the available equipment and cleanliness! I'm a senior and I felt welcomed there!

Source: Google

★ 5

Source: Google

★ 5

Just joined this gym a week or two ago. The staff is friendly and know me by name already. I have a great trainer and love the versatility of the space. I look forward to using more of the features offered at this gym in the coming months

Source: Google

★ 5

10/10 gym grate workers nice atmosphere Braden was being super nice to me assisting me in my crunch kick off w my personal trainer super clean gym with good people

Source: Google

★ 1

Bac customer service !!
They never answer their contact number
I tried to reach whole day

Source: Google

★ 5

Source: Google

★ 5

Kyle at the front desk was awesome

Source: Google

★ 5

I've been a part of Crunch Fitness for a while now. I went for about 3 months in 2022, but stopped suddenly after getting covid. I've been back on it for the last 4 months and it's a great gym overall. You can't really beat the pricing for the memberships. There is a lot of equipment available and the members usually try to keep it clean after using it. Just about every employee there is very friendly. They'll say hello and goodbye every day. The personal trainers there care about you as a person and your progress. I've personally had an amazing experience with one of the personal training managers (Lea) and another personal trainer (Connor). Both of these people remember my name, remember my goals, and always act friendly every time we see each other or chit chat. I highly recommend visiting this gym and getting a membership there.

Source: Google

★ 5

Let’s chat about personal trainer Elena Cabrera at Reno Crunch. If you are looking for a trainer who is approachable, knowledgeable, flexible to your needs and goals, and a darn fine human being, Elena is your gal. I moved gyms so that I could continue to train with her. She has consistently motivated me, challenged me without pushing me over the edge, worked around my injuries and used her knowledge to find alternative exercises to build strength and support my weaker areas. She inspires me, makes me laugh and somehow has made me really Look forward to going to the gym, which is not something I thought was really possible when I first started. One of my favorite things about her is that she is genuine and that is really important to me. I know that she really cares about my success, no matter how I define that. She gets five stars from me and I highly recommend her if you are looking for a personal trainer who can help you realize your fitness and strength goals.

Source: Google

★ 5

Machines are up to date; great customer service! Would love to resign a contract with them honestly. Cheap membership prices.

Source: Google

★ 5

Elena has been a great personal trainer who is knowledgeable about proper form and techniques. Most of my friends have commented on my much better I look.

Source: Google

★ 5

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★ 3

Fix the stairmasters. They’ve been broken for weeks.

Source: Google

★ 5

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★ 5

Source: Google

★ 5

Gym is great, friendly staff, clean, couple of pieces of equipment need to be fixed but other than that it’s a good overall gym. Kyle and Clay are very professional and always have a good attitude towards everyone.

Source: Google

★ 5

Emma is one of the best fitness instructors ever and we are very fortunate to have her here at Crunch Reno and Sparks!

Source: Google

★ 1

And the gym culture is so crazy. Nowadays you can't just enjoy your workout. Everything has to be. What's this guy doing? What's that guy doing? So when I went there , I got a day pass and there was another fairly decent Besides guy there probably goes there regularly I think when I left my bench it's my sound You spit in my drink

Source: Google

★ 5

Thank you, Clay and Nate, for the fantastic experience.

Source: Google

★ 5

Source: Google