★ 5

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★ 5

Im from italy this is the best piace to workout in Town

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★ 5

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★ 5

Excellent service and good attention

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★ 5

Goated

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★ 5

I’m visiting the area and potentially moving here. Jackie was nice enough to let me try out the gym!

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★ 5

Good

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★ 5

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★ 5

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★ 5

Employees are very kind and patient. Nice environment and always very clean and pleasant!

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★ 5

Everyone here is so respectful

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★ 5

Great place, very clean and helpful front desk associates

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★ 5

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★ 5

Caleb and Jordan are fantastic! Love this gym!

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★ 5

Im coming in from out of town and Jordan and Caleb took care of me all the way 100% best workers here hands down!

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★ 5

This place was super clean and staff was super respectful

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★ 5

This Plant Fitness is very clean and the workers are really nice and respectful!

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★ 5

Cristal at Planet Fitness deserves a huge shout-out! She was incredibly friendly, professional, and genuinely helpful during my visit. From the moment I walked in, Cristal made me feel welcome and took the time to answer my questions and guide me through what I needed.

Her positive energy and great customer service truly stood out and made my experience so much better. Planet Fitness is very lucky to have someone as dedicated and kind as Cristal on their team.

Absolutely a 5-star experience thanks to her!

Source: Google

★ 5

I had a great experience at Planet Fitness thanks to one of their outstanding employees, Cristal. They were incredibly friendly, professional, and genuinely helpful from the moment I walked in. They took the time to answer my questions, explain the equipment, and make sure I felt comfortable in the gym. Their positive attitude and willingness to assist really made my visit enjoyable.

It’s refreshing to meet someone who truly cares about customer service. Planet Fitness is lucky to have such a dedicated and kind team member. Highly recommend!

Source: Google

★ 5

Love the 360 area and the people for the most part! Lol

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★ 5

Amazing job, this club location have the nicest people in staff good job guys.✨

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★ 5

Great staff and super clean area.Jacquelin was very nice and helpful.

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★ 5

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★ 5

Jacquelin was very helpful and sweet.

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★ 5

Best place hands down

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★ 5

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★ 5

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★ 5

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★ 5

Ariana, Italia, and Olivia were so kind and helpful! Would recommend this location!

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★ 1

The McDonalds Happy Meal of gyms. I thought the point of the Black Card was to allow me to use all of their locations across the US. It seemed like a good deal since I split my time between living in two cities. I put up with their annoying lunk alarm nonsense and lack of proper equipment like power racks and dumbells over 75lbs thinking it was a good deal, but NOPE! Today they informed me I only get 10 check ins a month away from my "home" club. You can only designate one club "home" despite having more than one home in the US that you spend time at. Every check in beyond 10 costs $5 which makes this gym hideously expensive for what it is. What a scam the Black Card is.

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★ 5

Great gym. Clean. Has everything you need and awesome staff!

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★ 5

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★ 5

Good gym its empty

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★ 5

Good gym with a convenient location. Had all the equipment I needed. Jacquelin was very friendly and helpful.

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★ 5

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★ 5

The location is clean and the staff is very friendly, and Pamela is a stand out employee. Considering the area which the club is located is riddled with homeless people and weirdos the staff has pretty good control over it. I don't envy them, they have a tough job and do it well!

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★ 5

The current new manager is keeping the gym safe for everyone and it is clean

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★ 5

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★ 5

One

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★ 5

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★ 5

Firstly, this location was one of the nicest ones I’ve been too. Jackie and Anthony were super welcoming. They provided a tour and explanation of membership levels. Super friendly and beautiful facility? This will most definitely be the location the I go to when I’m visiting.

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★ 5

Best workers in the game very helpful and have great people working at this location and very nice enviorment

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★ 5

The person at the desk checking me and my friend in were super helpful! his name was Caleb, very helpful with my questions and concerns!

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★ 5

Great place to get a work out. Caleb always greets you very friendly . Night times not busy at all

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★ 5

Caleb went the extra step to help me find a certain machine in the gym he was great

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★ 5

Great facility, warm showers, friendly staff. I agree with the new guy Caleb, it’s a fabulous place to work out! PF always has my back 💪

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★ 5

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★ 4

the entire Mid night staff is super friendly and heplful

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★ 5

Very kind and attentive staff

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★ 5

Calev does his work...

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★ 5

Caleb was awesome very respectful and make sure to help us with any questions

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★ 5

Caleb had a good introduction, very confident.

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★ 5

Daisy is super nice, attentive and helpful!

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★ 5

Deysi excelente empleada

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★ 5

Has great service and patient and helpful workers. The equipment it nice and clean and works good

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★ 5

Very good environment and staff.

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★ 5

Oliviaj.. was very friendly and welcomed me as I entered Great to see a smiling face and feel welcomed!!

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★ 5

Deysi es una buena trabajadora y nos ayuda mucho en el Gimnacio.

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★ 5

The staff are super friendly and helpful. It’s clean, well-organized, and has all the equipment you could ever need for any type of workout. Dysi, is amazing! She always brings positive energy, checks in with everyone.

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★ 5

Deysi muy buen servicio

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★ 5

Deysi

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★ 5

Deysi

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★ 5

Got my cables happy

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★ 5

Jackie and Jordan upfront rock. This gym is awesome!

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★ 5

Great gym and Kevin was super helpful with my registration

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★ 5

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★ 5

good

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★ 5

Always clean and friendly staff!

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★ 5

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★ 1

God forbid there be an actual person helping me to be able to sit in a massage chair instead of signing in on the computer.

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★ 5

An absolutely amazing first visit from the UK, great facilities and fantastic staff, friendly and helpful. Olivia, Ariadna, willmarie greated us on entry to gym. Loved it 🙏

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★ 5

Great staff, thanks to Olivia and Ariadna for helping us throughout the joining process. Good and variety equipment, gym, spa and sunbed available!

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★ 5

Best gym in the area. Definitely worth a visit, especially when Jacqueline is around. She’s always kind a welcomes everyone with a smile!

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★ 5

Ariadna and Italia are so helpful and personable! Absolutely wonderful!

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★ 5

Ariadna is an awesome employee. She answered all of our questions and made our visit easy and fun.

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★ 5

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★ 5

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★ 5

The staff at the desk are always so great! The place is always nice and clean.

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★ 5

Kevin and the whole staff are so nice and helpful

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★ 5

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★ 5

Best place to train

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★ 1

I cancelled my membership over a YEAR AGO. They have been direct debiting me ever since. Refusing to refund my money. Staff is incompetent and rude. I will be suing this location in small claims court if mediation/resolution is not reached. Demand letter is drafted and will be sent immediately, small claims forms are already filled out and ready to be filed.

Planet Fitness is a scammy company, avoid at all costs.

Source: Google

★ 1

I canceled my service like way over a month ago and I’m still being charged. The staff is rude. They’re uneducated and I’ve been told to get a hold of the club manager has the most difficult process ever done I will never do planet fitness based off this experience ever

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★ 5

Mashauna , and Caleb, thank you for going above and beyond with customer service !!!!!!! You’re the best ! The gym has been really clean and it’s so appreciated ! 🙏 super friendly, and helpful staff ! ♥️

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★ 5

Thanks for keeping the gym clean and sanitized. I work out overnight on the weekends and I’m greeted with warm smiles every time by Mashauna and Deysi. They are great workers, maybe give them a raise.

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★ 5

Love this place being with planet fitness for over 7yrs .!! Gym is Always clean , Kevin and the night staff are amazing.!!!

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★ 5

Hands down one of the best experiences I’ve had at any gym, all thanks to Kevin. Kevin goes above and beyond every single day. From the moment you walk in, he makes the place feel welcoming, positive, and motivating. He’s the type of person who remembers your name, checks in on your goals, and genuinely cares about your progress—not just as a gym member, but as a person. He keeps the environment clean, upbeat, and full of good energy, and you can tell he takes pride in his job and truly wants everyone to have a great experience. Whether you’re new to the gym or a regular, Kevin makes it feel like you belong. Planet Fitness is lucky to have him; he’s the kind of staff member who turns a regular gym into a community..!!!

Source: Google

★ 5

This is my favorite Planet Fitness location. I have been to other locations and this one is my favorite. The staff is always so friendly and they keep the gym clean. The vibe in this Planet Fitness location is very calm.

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★ 5

Have been to so many Planet Fitness locations across America and this one here is one the cleanest and most friendly I’ve encountered. Kevin at the front desk is always welcoming me with a smile and there for whatever I need. Always can count on a flawless visit at this location, especially when Kevin is here.

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★ 5

Italia was amazing in letting me in for the night

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★ 5

Great staff

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★ 2

Great place, love the employees.
But is full of homeless during the early mornings. Homeless man washing his stinky shoes at bathroom sinks, homeless ppl camping with luggage outside gym.
Untill something bad happens to a member or to a member property things will change.

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★ 5

Jackie was a great help

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★ 5

Friendly staff , pretty clean, all the equipment was working. Need more protein shakes to choose from. Decent location for how rough the area is .

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★ 5

The entire gym is clean.

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★ 5

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★ 5

I genuinely love the overnight gym flow and how it’s being operated. The staff are always first hand with any customer engagement experience, as well as steadily on top of the cleanliness of the facility through & through. Whatever you need for they are at your service … no questions asked! They’ve stepped there game up here at this location. I give a 10/10 and would definitely recommend giving them a go .

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★ 5

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★ 1

havent gone in years...am considering starting again....have they cleared all the homeless people out of there? it used to be full of homeless people using the bathrooms

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★ 5

Very convenient for me and employees are helpful.

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★ 5

Wonderful staff and amazing service here! So friendly and accommodating! Great gym with everything you can ask for!

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★ 5

jackie was very helpful and kind!

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★ 5

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★ 5

Olivia was absolutely sensational today answering any questions and concerns I had related to the gym.

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★ 5

Love planet fitness employees and the crowd is always amazing

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★ 5

I've been going there for almost a year now and really miss my friend Becka that worked night shift but the new girl seemed to be pretty cool.

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★ 5

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★ 5

Mashauna and Deysi were very nice and helpful

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★ 5

Mashauna and Deysi are the best!

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★ 5

New team member Deysi was cheerful and helpful, as all the staff has always been. This location is always clean and usually not too crowded. As far as gyms go, I find this one is perfect for me. The only thing is that occasionally the parking lot lights are out and it’s a dark parking lot.

Source: Google

★ 5

Daisy is very nice and friendly along with the rest of the staff

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★ 5

Walked into the club to see a bright and warm smile from Mashauna, she was eager to check me in. Thank you for your excellent customer service.

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★ 5

Mashauna deysi has great customer service and was a very helpful when I needed help. Definitely recommend this planet fitness around 11:00pm

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★ 5

This is my favorite spot!! Staff feels like family, Kevin is very kind and professional!

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★ 5

This gym is amazing , Kevin is an incredible employee!!! Thank you Kevin !!

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★ 5

Deysi and mashauna are amazing. Super friendly 💕

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★ 5

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★ 5

Deysi and mashauna keep this place spotless thank you to the team at planet fitness on Sahara and Maryland

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★ 5

Very good local gym! Daisy was very helpful and a friendly presence even at 12am at night! Haha

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★ 5

Daisy was very helpful and prompt with three cleanliness and such of the equipment. Always nice to workout here

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★ 5

Mashauna & Daysi they are great keep the place clean and in order I didn't have to go find them for help they were right there ready great workers!!!

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★ 4

Clean, not crowded, and the staff are always nice and friendly.

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★ 5

Great service, great value, great staff.. a totally enjoyable gym

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★ 5

Great gym, nice employees, and very clean.

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★ 5

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★ 5

Clean and very helpful

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★ 5

Amazing place ! Workers are awsome and welcoming kevin italia !

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★ 5

I've been having a blast here and it's the best place to wanna workout

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★ 1

Willmarie Nunev Refused to refund our membership annual fee when we had been paying but never went to their location we called to cancel and she laughed and said she wouldn’t refund the money won’t stop now till she’s fired filing a bbb complaint and a complaint with planet fitness

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★ 5

I was recieved by Daisy, she was very kind, she explained us very well the advanteges, the condition, and all about the plan and gym very well, she is a good seller of her work

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★ 5

Ruby checked me in and made everything a breaze I come here just because of you customer service

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★ 5

This planet fitness has so much to offer its members . The staff are great . I would like to thank Wilmarie for recommending me here!

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★ 5

Jackie was very friending and helpful with locating my membership

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★ 5

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★ 5

Jackie was a great help

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★ 5

Kevin did an excellent job working with me and my insurance company to get my membership started. Also explained to me he was a Veteran and served for our freedom in the US Army. Thank you sir!!!!

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★ 5

Rico is always smiling and ready to help!

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★ 5

Very clean, not too many people. Kevin E is very friendly and approachable!

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★ 5

Rico is amazing, he set me up with an account and showed me around and gave details about my account. Very very very patient individual, couldn't ask for a better person to get somebody situated.

Jackie is super nice and polite, very soft spoken.

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★ 5

Rico and Jackie were great!!!!

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★ 5

Great gym! Chill staff!

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★ 5

Good customer service and great vibes ❤️❤️❤️

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★ 5

Jacky was nice and sweet for helping me when it came to my problem.

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★ 5

Jackie and Rico were soo nice, thanks guys!

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★ 5

Rico and Jacky is the best

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★ 5

Jaqueline and Ricco are great!

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★ 5

wonderful experience with Rico

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★ 5

Rico & Jackie really awesome people ,good planet fitness

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★ 5

Mashauna was an excellent customer service

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★ 5

Deysi is the best employee....she is very friendly and helpful.

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★ 5

This facility is always clean and the staff is always friendly and cool.Manhattan and Deysi keep up the good work, thanks for your friendly actitud.

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★ 2

Need to maintain equipment better. Both leg curl machines are broken and at least one of them has been broken since a week ago.

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★ 5

It was my first day at this gym very clean environment. I was greeted by Kevin, who is a front desk wizard and helped me resolve an issue with ease before enjoying my first run at planet fitness . Thanks Kevin , Thanks planet fitness.

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★ 5

Love this gym! Staff are helpful and friendly, they always keep the gym neat.

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★ 5

excellent!!

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★ 5

Brian was friendly during my visit today.

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★ 5

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★ 5

Kevin is a great employee, always friendly, helpful, and cares about the upkeep of the gym

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

The gym has the friendliest staff and always keep the gym clean.

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★ 5

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★ 5

Great clean spot! Staff is great.

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★ 5

Recovery is outstanding! Thank you.

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★ 5

cristal buena persona 😎 apoya en el gym 💪

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★ 5

Cristal muy buena persona agradable lugar 🍒🍒🍒🍒🍒

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★ 5

Friendly staff, have seen them maintain the place clean almost every time I come in (4-5 times a week). Not too crowded, highly recommended.

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★ 5

Love this gym.. it’s kept clean and neat.. definitely will come again.. KevinC was great

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★ 5

Kevin was an amazing help! This gym is awesome!

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★ 5

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★ 5

Kevin C. Was very kind and helpful!! Very friendly and welcoming!! I enjoy his personality and personality vibes!!!

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★ 5

Super nice gym and always clean. There’s plenty of equipment and it’s never really busy. The staff always takes the time to keep the gym clean and are super friendly. I definitely recommend this gym to anyone wanting to start working out. big shout out to Kevin ✌🏽

Source: Google

★ 5

Very well attentive and the place is clean and welcoming. I appreciate especially the nice staff always ready to help out. Shout out to Kevin C for helping me out with my questions 🫶🏽 you're the best!!

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★ 5

Mashauna was very helpful with signing up for new membership.

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★ 5

best gym and good prices and clean , also deysi is a good worker and very nice

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★ 5

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★ 5

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★ 5

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★ 5

Olivia is great! Always welcoming! This is a great place to workout

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★ 5

Been here for 7 years never once had a problem everything nice and clean the environment is welcoming the staff always willing to help you out and get you started

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★ 5

Tajh
Was very helpful!!

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★ 5

Great service

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★ 5

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★ 5

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★ 5

Confortable and chill

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★ 5

hi, my name is Billy Coleman and I just came to this branch for the first time and Kevin was so amazing. You guys need to hire more like him. One of the best customer services I ever had. The gym was clean and the atmosphere was amazing. I will definitely refer and come again.

Source: Google

★ 5

Great customer service!

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★ 5

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★ 5

Mashauna was awesom

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★ 5

Daisy

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★ 5

Kevin c was a great help

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★ 5

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★ 5

Very clean planet fitness. Nice staff

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★ 5

I'm writing to express my appreciation for Kevin Astrada, a front desk team member at this Planet Fitness location. Every time I come in, Kevin is incredibly welcoming and friendly. He always greets members with a positive attitude and makes everyone feel seen.

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★ 5

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★ 5

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★ 5

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★ 5

Friendly staff always helpful, and gym is always clean.

Source: Google