★ 1

Honestly I am very disappointed with this company. I had to cancel my membership due to work schedule changes and planned to rejoin once my schedule was fixed but due to this incident I am advising everyone to NOT join due to the lack of professionalism and communication. I reached out about canceling my membership, they said I had to give a 30 day notice which meant I had to pay for the membership of $147 that month and the following month it would be cancelled. Well I did that and paid the $147 for that month and to my surprise I was charged AGAIN the following month when I shouldn’t have been.
I contacted them informing them I was charged and was told I’d receive a refund. It’s been almost a month now and have not received my refund and they have not responded to my emails. This is extremely upsetting given the fact that they seemed nice and welcoming but this is extremely unprofessional and now I am being ignored.

Source: Google

★ 1

RUN FAR AWAY. I was a charter member where I had paid thousands of dollars to be a life long member. I reached out multiple times to the owner when paying my annual that her times were not good times to take my payment and requested an invoice. I even showed up when the posted days I was given to come pay my annual. I was then told I was late and it was a courtesy they were even doing my charter membership because of new ownership and stated 500 dollars for a reinstatement and then 200 for my annual. I expressed how this was not okay and I had asked many times for an invoice to just pay as I was a busy person. I then was hit with this message. So much for thousands of dollars spent on this company. RUN RUN RUN AWAY. They only care about money, not improving or helping others. I am so disappointed in this company.

Source: Google

★ 5

Just joined last Sunday 10/19 I felt so welcomed by everyone and omg it kicked my butt, but I am already hooked and in love with this place the staff, workout’s , environment, and members. A must come and see for yourself I guarantee you will want to sign up!

Source: Google

★ 1

Update, even two months after they responded to my initial review I still haven’t received my gloves or a refund. And after leaving a review on the Facebook page they blocked me to remove the review.

Signed up for a membership and they recommended I buy a more expensive pair of gloves, I ordered them and never got a notification that they received them. Life got in the way so I had not come in for a while. The manager is friends with me on Facebook, she could’ve messaged me. I came back in and they had sold my gloves to someone else even though I had already paid. They said they would order a new pair and I still never received them. I’ve called, I’ve put in requests on the website and I’ve messaged Angela directly. Angela has since removed me from messenger and I still haven’t received my gloves or a refund. $170 pair of gloves

Source: Google

★ 1

Very unprofessional and unorganized. They will waste your time and ask for your money. Had an appointment scheduled for 4:30 but had to wait until 4:45 for an instructor to finish a class. There was only one instructor and no other staff. The place was very empty and short staffed. I should have never been scheduled for an appointment if they could not accommodate for me. Stay away from this place if you are serious about fitness and have any self respect. Save your money!!!

Source: Google

★ 5

EXCELLENT place to beat your self up to.get in shape! Great atmosphere. All the staff/trainers are very positive. Staff is very attentive to your movement restriction and needs.
Excellent place with excellent Owner / Trainer! Trainers take each others classes to know each others style and improve knowledge! ( i mean, seriously! ).

Source: Google

★ 5

I LOVE Thrive! I’ve been here since 2023 and I absolutely love it. It’s a fit family and they have been so supportive of my health journey! Come check them out!!

Source: Google

★ 5

This has been an absolutely incredible experience since I started kickboxing here at the start of the new year, at the encouragement and support of my wife Briar-Rose, who has already been there for a year-and-a-half. The classes have really challenged and pushed me outside of my comfort zone and to become the best possible version of myself. It has also allowed Briar and me to hold each other accountable, as well as enabling me to reset my mindset when life and society are crazy. I look forward to many more to come.

Source: Google

★ 5

I can’t say enough good things about Thrive Kickboxing! From day one, I felt welcomed and at ease, which was such a relief because I had never done a formal class before and was honestly terrified the first time I walked in. But the moment I stepped through the door, I was greeted with open arms by both the instructors and fellow members. It truly feels like a family here.

Every class is challenging, but also incredibly fun. The atmosphere is supportive, and I’ve seen such a positive shift in both my mental and physical health. I’ve gained confidence, strength, and a renewed sense of energy. The progress I’ve made, both inside and outside the gym, has been amazing. Thrive Kickboxing is not just about fitness; it's about growth, support, and community. I’m so glad I took the leap and walked through that door!

Source: Google

★ 5

Thrive Kickboxing Henderson is an excellent place to workout and have fun! The instructors are wonderful, patient, inspiring and there for you!! I would highly recommend checking this place out!!!

Source: Google

★ 5

Not only a great workout, but the environment is so welcoming. People of all ages, backgrounds, body types, and fitness levels are valued and listen toThe instructors are encouraging and helping develop as well as challenging. The new owners have gone above and beyond to listen to members. I can’t say enough about Thrive Kickboxing. It’s changed my life.

Source: Google

★ 1

This would have been a 5 star review based on the classes and facility itself. Its very clean and the classes are great, very interactive. Reason for the 1 star...I've tried for over 38 days to cancel my membership. I was told when i signed up that if I needed to cancel, just email them and it would be processed yet I've emailed 3-4 times, called three times and left messages within the app requesting my membership be cancelled and follow to advise it has been done. I have NOT HEARD BACK AT ALL and my card is STILL BEING CHARGED... I am beyond pissed to say the least.!!!!

Source: Google

★ 2

Source: Google

★ 1

Source: Google

★ 5

I have a great time while working out & I always get a full body workout!

Source: Google

★ 5

This place is great, the people are great and I finally enjoy working out.

Source: Google

★ 5

My absolute FAVORITE place! I’ve never been to a place where they make being active SO much fun. As a bigger person, I find exercise to be difficult, but not at Thrive!

Source: Google

★ 5

Love this place ! The classes & instructors are awesome ! They inspire us to be our best :)

Source: Google

★ 5

The best workout I’ve experienced. Best stress relieves other than catching a case if I hit someone…..LOL

Source: Google

★ 5

Lorelei is awesome!!!

Source: Google

★ 5

Love this place. My favorite workout.

Source: Google

★ 5

Great workouts, fun staff!

Source: Google

★ 5

I look forward to class with every instructor. Best way to start or finish your day! I thrive!!! We thrive!

Source: Google

★ 5

I love coming here. They have great workouts. All the instructors are patient and motivate you to reach your goals. I highly recommend!

Source: Google

★ 5

It's a Love Hate relationship but DEFINITELY worth it...Never CHEAT yourself...The House of Thrive KB Rocks!!!!!

Source: Google

★ 5

Great workout! Lost 40 lbs and I love this place!

Source: Google

★ 5

Thrive has been my home gym for awhile now and loving the instructors, the classes, and my teammates. Once you take ur first class, you’ll be hooked. We keep each other involved and accountable. If you're looking for a new home gym. Reach out to thrive 💙💚

Source: Google

★ 5

Thrive Kickboxing is amazing!!! Great work outs and everyone is so friendly and feels like family. So many class opportunities all week. Convenient location come get your kick on!!!

Source: Google

★ 5

Great gym with great energy and supportive members and instructors.

Source: Google