★ 1

The gym itself is solid. The equipment is older, and a few treadmills are out of service, but overall it gets the job done. I actually liked the environment and had no major problems with the facility.

The real issue is with Phil. He tried to pressure me into buying the RAMP membership even after I told him clearly that I wasn’t interested and that I might be moving out of state soon. Despite saying no, I was still charged for the membership without ever signing anything or giving approval.

When I asked why I was charged, Phil told me it was for the RAMP program I had declined. Instead of helping resolve the mistake, he told me there was nothing he could do and suggested I dispute it with my bank. That’s not customer service. That’s pushing responsibility onto the customer for something the gym caused.

No one should be charged for a program they didn’t agree to, and no customer should have to chase their own bank because a staff member enrolled them without consent. It’s extremely unprofessional and feels deceptive. Gym is good, but dealing with Phil felt like dealing with someone trying to trap me into fees I never agreed to.

Source: Google

★ 5

Good gym

Source: Google

★ 4

I have been coming to this gym for about 2 years now. I will say this is definitely more of a 'work out' persons gym, which is what I love about it. The people who come here are there to do work. Its a no frills gym for sure with all the equipment you need to weight lift. The cardio equipment is not as abundant as say a planet fitness however there is usually no issue ever getting on the machines. Besides a ton of plate loaded machines, they have a ton of free motion cable machines which if the plate loaded are busy you always have another option. They also have all the life fitness regular machines you see at pretty much every gym.

I've made a lot of friends here which make going to the gym a lot more pleasant and less of a task. Everyone is willing to help, or you can ask questions about what they are doing.. its usually a lot of the same people kicking around who are so nice. The employees at this gym are also super nice and helpful if you ever need anything and listen when you tell them something isn't working right. Brandt is one of the personal trainers at this location and what a really nice guy who knows his stuff. Jason is one of the newer managers and he takes pride in taking care of the place.

I highly recommend the yoga classes (M, W, ) Rose the instructor is really a great teacher and is so accommodating to new comers, makes them feel really welcomed. Even if you decide to go last minute there are plenty of mats you don't have to bring anything but yourself. There are a bunch of other classes as well, I personally don't do zumba but that class always looks full!

This location is not 24/7 (despite what the tv advertisements say in the location) it was explained to me awhile ago that there were some issues with 24/7 due to the homeless population in the area. I have never personally experienced any issues or people causing problems during the hours they are open and I am there quite often at all different times of the day.

5pm-6:30pm in my experience is the busiest time of the day (not unusual for gyms in general). Friday at that time and the weekends hours are usually quiet.

Update 7/15/2025
I've been a little disappointed in some of the recent reno of the gym. They took all the decent working machines and moved them to the personal training room, and replaced then with old not level machines. Took the bicep curl out completely. Took away the womens gym. Not one piece of equipment in the new room (that was the womens equipment), has the peg for 5-10lb addition. Removed the barbell from the womens gym we used or hip thrusts. No rubber bands out front anymore (like the 3' ones) Feel like they took away a lot and are not giving back to members.

Was finally suckered into trying their RAMP Program for 8 weeks. I did not like it, waste of money.. for me anyways.

I was tested in weight and put into the program. It, at the time was about $80 a month(not including membership). They handed me a pdf of all 8 weeks of exercises, with a 25% increase bi weekly (more science to it then that but pretty much the gist). The program is the same week over week. Nothing changes but the weight and reps. The program felt too easy to me, not enough days or machines, and too light. By the end of the program I was lifting what I was already lifting when I went into it. Didn't make any sense to me. Lost all my gains in other areas (like RDL's, hip thrusts, abduction just wasn't in the program). The PDF paperwork is hard to use (you are either printing it or trying to edit it in google drive or something just awful.)

All the wonderfully designed apps like Ladder, and even chat GPT are free. Save your $160, way way way over priced to be handed a paper. Better off booking a personal trainer a couple times a month for that amount. I think it would be good for like beginner beginners. I spoke to a few people at the gym that are regular gym goers and they didn't like it either.

Source: Google

★ 5

My favorite gym!!! The staff just makes me love it more. 👍👍👍

Source: Google

★ 5

The staff is super knowledgeable and helpful. The equipment is clean and I love the vibe there.

Source: Google

★ 5

This place is great, clean, stylish and a robust selection of equipment. Energetic and friendly staff. Really push me to do my best and try new exercises that I didn’t think I could do.

Source: Google

★ 5

Good people, good equipment, great staff

Source: Google

★ 5

Nice well kept Gym. With great help if needed for workouts.

Source: Google

★ 5

Friendly staff, clean equipment, lots of options! Best gym in Manchester

Source: Google

★ 5

Source: Google

★ 5

Lots of equipment, big open floor concept, Nice staff… Sweet spot.

Source: Google

★ 5

The Ramp teachers are awesome

Source: Google

★ 5

Front desk staff is super helpful and kind. Love working out here

Source: Google

★ 5

Best Equipment, Best Energy, Best Results!

Source: Google

★ 5

The staff is extremely helpful and friendly! FITLAB is best choice I’ve ever made.

Source: Google

★ 4

Nashua and Manchester please consider changing the vending machines out. The staff cannot get you a beverage unless you have cash. Nowadays most do not carry on them. Other than that the Manchester location is decent. Prefer Nashua based on what I've seen. Thank you.

Source: Google

★ 5

I just love this place, been coming here for 10 years, it’s an amazing place, to work out or socialize with friends. Absolutely amazing trainers too, and lots of perks, free in body assessments etc. If you’re serious about exercising and having a good location, check it out.

Source: Google

★ 5

Merrimack FitLab is an incredible gym with a welcoming atmosphere and an outstanding staff. The team is not only knowledgeable but also genuinely supportive and friendly, creating an environment that makes everyone feel comfortable and motivated.

This gym has made a huge difference for my son, helping him step out of his shell and build confidence in a way I never expected. Seeing his growth has been amazing, and I’m so grateful for the positive impact FitLab has had on him.

Whether you’re new to fitness or experienced, this is a fantastic place to train. Highly recommend!

Source: Google

★ 5

Source: Google

★ 5

FitLab has great equipment, a clean space, and a motivating atmosphere. The staff is friendly and always ready to help. It’s the perfect place to reach your fitness goals!

Source: Google

★ 5

I’ve been coming to Fitlab now for several years, and have always enjoyed it here. The staff have been friendly and welcoming, there’s plenty of equipment so I can always get onto what I need to use without long waits, and the gym is kept clean. I’ve been very happy here and would recommend it to anyone!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I’ve signed up at countless gyms. Nothing can compare to Fitlab fitness club. By far the best gym I have encountered. Managers and owner are very intelligent, nice, motivating and very easy to talk to. For anyone looking for a better gym. Come to fit lab fitness club. You won’t regret it!

Source: Google

★ 5

Source: Google

★ 5

The staff is amazing, the personal training is of high quality, using the exclusive RAMP program that specifies an exercise plan tailored to your unique body and goals. Fitlab has a very diverse group of individuals, all at different points on their fitness journeys and everyone’s supportive. It’s also a beautiful space, constantly being updated to ensure high quality and service to its members. It’s definitely the place to go, whether you’ve been in the gym all your life, or just starting out to tap into fitness. You won’t be disappointed, everyone at Fitlab, wants to cheer you on💪🏼✨

Source: Google

★ 5

Source: Google

★ 5

Best gym on earth

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love this gym. Dumbbells go to 100....great staff....all kinds of programs. No judgement....beginner to advanced....

Source: Google

★ 3

I went to a Zumba class about a year ago (that’s how long this has been bothering me!) and twice I overdid it and needed a break and TWICE the instructor called me out specifically in front of the entire class with a “DONT STOP! Keep moving” and kept talking about the need to keep moving…. Which I understand (keeping the heart rate up makes it easier in the long run yadda yadda… but I know my body best! If I need a break I need a break and shouldn’t be scolded for it)

I’m sure some people like a “tough love” and a “push your limits!” Attitude but as someone with some social anxiety it made me feel humiliated at my first ever Zumba class and never returned. I felt like it wasn’t an encouraging environment for beginners. That said, if you like tough love and aren’t shy the actual class was fine and the amenities were fine for a drop in.

Source: Google

★ 4

Source: Google

★ 1

The desk and training staff are great, especially Brandt, but the finance office overcharged me and when I pointed it out, they refused to refund anything. Cancelled membership and switched to PF.

Source: Google

★ 1

This place is a total dump. Dirty, everything is broken and unsafe. Instead of fixing machines they just get rid of them. That is after they had an "improvement in progress" sign on them for months. Less for your money the more time goes by. Unless you live really close, avoid this place.

And I'll just say that before the owner comes here saying that "he can't find me" in their system and it's a fake review, it's not fake, and obviously I'm not using my real name.

Edit: it's everything. Everything is in some state of broken whether it's rubber grips ripping and instead of being replaced, taken off and just the metal bar remains. Still can't get a power tower in there? If the leg extension was so important why did it get rid of the plate loaded one? The hot water line in the bathrooms are BLOCKED FROM BEING TURNED ON so all you get is freezing water in the middle of the winter to wash your hands. It's just a total mess, I could go on forever.

Source: Google

★ 5

Stopped by and grabbed a workout today. Awesome equipment selection/variety. Chatting with Phil when I checked was an awesome experience, super friendly staff and awesome gym.

Source: Google

★ 1

Membership started off great, after a couple of months we had an issue with a member harassing and trying to intimidate us. I've been going to gyms for over 12 years and this behavior is NOT acceptable.
I brought it up to the front desk person, he said the owner would "come in soon and look at the security camera" so they could handle the issue and identify the member (who left soon after the incident). I was promised an update via phone call as soon as they looked at the footage.
After a week of no call, I called to ask if there were any updates. The person on the phone couldn't tell me anything but promised he would call me 'before his shift ends, no matter what.'
I never received a call.
A few days later, we cancelled our membership. I did not fee safe going to this gym anymore. We lost out on $300 ($150 each) + a month's membership to cancel early.
What a waste of money. If you choose to come here, just know they will not care about you or your safety as long as you're still paying the membership fees. Do not recommend.

Source: Google

★ 5

Love this place. Large variety of equipment for anyone’s workout needs. 5 star ⭐️⭐️⭐️⭐️⭐️

Source: Google

★ 5

Very nice and clean environment the service from the front desk was very welcoming and pleasant they let us use there space to prepare for a mma fight overall a great experience and thank you guys

Source: Google

★ 5

Great gym, great staff. Has all the equipment I need

Source: Google

★ 5

Fantastic gym! I've been working with Brandt as my trainer for 7 years now; he and the whole training staff are top notch. The gym is clean, everyone is friendly and welcoming, and as others have said even at peak hours there is plenty of space to work out. I cannot recommend the FitLab Manchester location enough, and highly recommend their trainer services specifically. They are great at tailoring training to individual client needs and goals.

Source: Google

★ 4

Great gym! Staff are very friendly and professional. I'd give 5 stars if they would get some more plates! That's all!

Source: Google

★ 5

Love the club, the staff is amazing and extremely helpful when it come to improving my body. Love the new manager Jason very down to earth 💪🏾

Source: Google

★ 5

FitLab Fitness Club in Manchester is hands down the best gym in the area! The equipment is top-notch, always clean, and there's plenty of variety whether you're into weightlifting, cardio, or functional training. The staff is incredibly friendly and knowledgeable, always ready to help or offer advice. The environment is motivating, and I love how spacious the gym is—you never feel cramped, even during peak hours. Plus, the group classes are fantastic for mixing up your routine. Highly recommend FitLab for anyone serious about their fitness!

Source: Google

★ 5

great gym very clean all the employees are very nice and help you with anyhting you need and give great tips shout out to the manager jason for being super helpful and always taking care of everyone in the gym

Source: Google

★ 5

Source: Google

★ 5

We have been members of FitLabs for a couple years now and never been given a reason to be unhappy. Eric is a great communicator and definitely cares about his members.

Source: Google

★ 5

Source: Google

★ 5

so clean and the staff is so nice

Source: Google

★ 4

I've had a great experience with the Manchester location and management has been very helpful. I only wish they'd expand the operation hours to pre-pandemic schedule some time soon!

Source: Google

★ 1

Edit: My trainer quit without notice, they continue to charge me and will not return my calls. Trying to get me to take a time slot in the middle of the day which I cannot do due to work.

I love being a member at this gym. However, there is a good amount of rundown machines with rips / tears in the seats / padding. The bathrooms seem to be dirty most of the time. I don’t think anyone cleans the showers. The stair-masters have been broken for a while now. Lastly, I wish they had 24/7 access. Seems like every other gym has it.

Overall, I will continue to workout here, the personal training program is great.

Source: Google

★ 5

This is a great fitness club to learn about the best way to take care of yourself. I enjoy stopping in on a regular basis. They even offer an informational resources table to support customers with their local businesses, military recruiter information, and other services in the area. It is truly a wonderful place to work out in New Hampshire!

Source: Google

★ 3

The equipment kinda sucks and the schedules are sporadic

Source: Google

★ 5

Source: Google

★ 1

They use a 3rd party company for the billing. If you ever want to stop the membership you have to pay 150 dollars which was never told to me. I didnt even know that they used a whole seperate company for billing.

Source: Google

★ 5

I love the free classes yoga especially.

Source: Google

★ 5

Large gym with plenty of equipment for all levels. Like how there’s a female-only training area, unique workout machines you can’t find elsewhere, and personable front desk staff (Mason!). I’m new to this gym, but am looking forward to trying it out more.

Source: Google

★ 5

Great gym, convenient place. Chris was super helpful!

Source: Google

★ 5

A great clean place to workout with family and or friends. Meet with personal trainers and military veterans. This gym has everything you will ever need to get/ stay in shape for the body you want and need.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Predatory billing practices -- If you want to get rid of your membership -- Good luck, They will send harassing messages threatening with collections and trying to extort you into signing a contract to make it go away. SCUM -- Buyer Beware

Source: Google

★ 1

Predatory billing practices. Avoid at all costs

Source: Google

★ 5

Tyler is very nice

Source: Google

★ 5

Great Gym and Staff. Read some of the reviews on Google and I can confirm they are actively listening to feedback and making improvements as they can. For instance, I've noticed they make a great point to keep their facility clean and equipment operational. My only issue with the gym is I wish they could add more Squat Racks to their Manchester gym to help with peak hours. Other than that I cannot stress enough how great the team they have is as of Aug 2023. Thank you to the Manchester Gym for being a great and welcoming gym.

Source: Google

★ 5

Source: Google

★ 5

I just started going here so far so good I like the place it has plenty of equipment you can watch TV while working out

Source: Google

★ 1

The process of canceling a membership is a complete nightmare. I was supposed to cancel because I’ll be leaving NH for 6 months and I was going to sign up again but I’ll never come back to Fitlab solely for this one reason. Never again!

Source: Google

★ 5

Staffs there are very nice. Highly recommend this gym. Especially. Jose. Very accommodating and nice.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Easy downtown location and great facility! Been going to personal training sessions with Brandt since December and it's the first time I've stayed committed to a gym past Jan 31st lol Brandt's in depth knowledge, patience and kindness have been a huge factor helping me focus on fitness after multiple health issues over the past few years. Will be going again tonight!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Cancellation process was pretty frustrating.
Gym was dirtier than I would have liked.
Has a lot of equipment so that’s a plus I guess.

Source: Google

★ 5

Chris is Incredible! Motivating, non judgemental, he adapts based on where you are currently

Source: Google

★ 1

Charged me 43.90 a year after I canceled my membership. Then told me I never canceled. So after a year of not being a member, still charged me a fee for a month for nothing.

Source: Google

★ 3

I have lifted weights there several times early in the morning, I have not been during prime time. It's ok, I would give it a C. A few machines to chose from, probably not enough to cover the crowds they get. It's a typical city gym: crowded, people take your spot if you move for even a minute, locker rooms are a bit grungy, interiors/ lighting are wonky, and there are never any collars because people keep stealing them.

The folks who work there seem genuinely like they are committed to the fitness lifestyle. That's good.

Side note: I signed up a few months ago for a free month and they charged me after 2 months. That was on me, I forgot to cancel. I connected with Eric and he cancelled my membership immediately and promised me I would not have any more surprises. Lesson learned (that's on me). I bring this up because a lot of folks have given bad reviews about this sort of thing and it's only fair to say that my experience was not bad.

Source: Google

★ 4

Great people! Great environment! The "freeze/ cancellation" policy is a bit difficult.

Source: Google

★ 5

Just got a membership today and Amanda helped so much and we got a really good deal for our membership so happy I chose FITLAB as my gym.

Source: Google

★ 5

Love this gym. I have been coming here for years, long before I became a senior citizen. Highly recommend this place.

Source: Google

★ 5

By far the best gym in Manchester. The direct upgrade from planet fitness.

Source: Google

★ 3

3 stars only because of price and they don't open early enough. They should consider 24 hours

Source: Google

★ 5

I tried a few other gyms in the area, but this place is my favorite. It has all the equipment you need, and the women’s private space is really nice (although I wish it had a squat rack!). The Zumba classes are really fun, particularly Amy’s class. It can get really crowded during peak hours, but if you go outside those hours it’s fine. Great place!

Source: Google

★ 3

Source: Google

★ 2

Ok gym. Staff is great. The clientele that use the facility are garbage. I spend a good amount of time looking for barbells/plates because the PTs leave them in the room that’s off limits to the rest of us. Not an enough equipment for the amount of people that crowd the gym on a daily basis. Some of these people need a lesson in manners as well

Source: Google

★ 5

Source: Google

★ 2

While the gym itself is nice and for the most part the staff is nice too, the money and contract part makes this place really hard to enjoy. I signed up for a 3 month membership and was told after 3 months it would end and I would be able to renew it. After the 3 months it never ended and they kept charging me and I brought this to the attention of the staff and they gave me a company I had to email. Trying to cancel this membership was the BIGGEST pain and I was never able to do it. Fast forward a year and I have a collection agency mailing me a bill for $315!! I haven’t been to this gym in over 5 months and the original agreed upon 3 month membership was a lie.

Source: Google

★ 4

Great time to go. Not a lot of folks. Got right in and picked stuff up. Nice and clean. 👌

Source: Google

★ 1

I have a travel job and needed a gym to go to while in the area. I signed up planning to return back to the area for work. I specifically asked if it would be easy for me to cancel as I do not live there. I was assured it would be. Here I am trying to cancel the membership and it’s an absolute nightmare! It’s not even a 24/7 club! Definitely not worth the headache. The staff is great though!

Source: Google

★ 5

fitlabs trainer Tyler is a handsome devil 😈 and the gym is top quality

Source: Google

★ 5

Source: Google

★ 5

Best gym I’ve gone too!josh is a real motivator to go everyday with the energy he brings to the table,10/10 highly recommend

Source: Google

★ 5

Tyler is instrumental to the everyday operations at Fitlab and is also a GREAT trainer who really is passionate and well versed when it comes to pursuing your personalized fitness goals!

Fitlab is a great local gym that I have gone to for over 3 years now. They are now updating their equipment and I can't wait to see how they continue to improve as one of New Hampshires best gyms.

Source: Google

★ 5

I have been going to these gyms for almost 20 years. {formerly a different name} I’ve tried other gyms but fitlab & their staff, particularly Tyler at Manchester’s location keep me here! Seeing Tyler’s face everyday is an absolute joy!

Source: Google

★ 5

Love the gym and staff! Shout out to Tyler he’s a great trainer and always friendly and helpful!

Source: Google

★ 5

My favorite gym so far. The area is clean and organized, with plenty of equipment to choose from. Tyler has been amazing to work with and has been instrumental in helping me reach my fitness goals!

Source: Google

★ 5

I’ve been at Fitlab for a few years and absolutely love coming to this gym. I go right as they open, and the morning staff at the front desk -Tyler and Bethany - are always ready to greet you at 5 am with a smile. The gym is meticulous when they’re there, they answer any and all questions I have, and they’re always available for a chat before I leave. I’ve tried other gyms in Manchester to see what’s out there, but ended up back at Fitlab because of the staff who work there. Tyler is also an exceptional trainer who can work with any body at any level of fitness. I’ve worked with many trainers over the years and he’s by far the best I’ve ever had. I highly encourage anyone who is looking for a gym in Manchester to check out Fitlab as they won’t be disappointed.

Source: Google

★ 5

Tyler is the Best!!! Always in a great mood and super helpful

Source: Google

★ 5

Tyler is an incredible asset to Fitlab in Manchester! As a frequent member I see him often giving his full attention to members and clients. He is always approachable for any questions and always helps in any way he can. I also really appreciate his constant happy demeanor!

Source: Google

★ 5

Fitlab Manchester is great! love the people and the place is easy to get to and always clean

Source: Google

★ 5

My man Tyler at the front desk is a very hard worker, always moving around and greeting me with a smile gets me excited to workout

Source: Google

★ 5

I’ve been going to fit lab for a few years now and can honestly say it’s one of the best gyms in the state. Staff are professional and courteous. My trainer Tyler was one of the most professional, educated and just all around good person I’ve had the pleasure of working with 1 on 1. He was always there to help with form, new exercises and always had a smile on his face. I’d recommend this gym to anyone

Source: Google

★ 5

I have been going to this gym for some time now and I have always had a great experience. Tyler has always been so helpful. He keeps me updated with any new changes with their daycare. He’s awesome! Thank you Tyler!!

Source: Google

★ 5

Tyler is the man. As someone who has only been lifting 3 years he really knows how to make the gym culture feel more like a family. I've been to LA Fitness, the zoo ect and I haven't met any staff member like Tyler. Highly reccomend this gym to anyone 💪

Source: Google

★ 5

Lots of great classes and equipment. Tyler always goes above and beyond to make sure the facility is clean and well kept.

Source: Google

★ 5

Source: Google

★ 5

Great friendly/ helpful staff, Josh stands out. All the right equipment without being gouged like other area gyms 👍

Source: Google

★ 4

Would love to see evening/weekend yoga/Pilates/barre

Source: Google

★ 3

Been seeing improvements in some areas. Mens bathroom finally has a toilet that’s not wasting water running 24 hrs a day. Then one step backwards where they removed all the smaller disinfectant spray bottles to clean the equipment you use. Now you have to find and use the larger ones everybody handles. It was nice to just pick up a small one, a sheet of paper towel and take that to your station. Now I see making it more difficult to clean, less are cleaning their equipment after use. We come up for renewal soon and things like this make us think more about our pending decision.

Source: Google

★ 5

This is a great gym

Source: Google

★ 5

Great Atmosphere and friendly staff!

Source: Google

★ 5

Source: Google

★ 5

I went down to FitLab to get into the gym again and I was helped by a few people there, the person that really stood out thought was Andrew Mackey. He helped me out feeling comfortable getting back in to the gym and helped me out with some different exercises that would stimulate and work in certain muscles. Very highly recommended!!

Source: Google

★ 5

Great Space, Andy crushes it here!!

Source: Google

★ 4

The gym was clean and the equipment was well maintained. Highly recommend working out at this gym

Source: Google

★ 5

Source: Google

★ 5

Karen is amazing! I renewed my membership because of her zumba and her weight class on Saturday mornings. If it weren’t for Tuesdays and Saturday’s I wouldn’t have a gym membership! I show up grumpy and leave happy, that’s the epitome of what exercise should do!

Source: Google

★ 5

Source: Google

★ 5

My favorite Gym I've ever been to.

Source: Google

★ 5

I’ve been with FitLab for a few years now since I moved to Manchester, NH. I am fully satisfied with the gym. Staff are friendly, the gym is always clean, and I enjoy group Zumba classes.

It was challenging for me to lose weight, strengthen your core, and tone my body. I’ve been working out with Nick since the end of 2020. I was 75 Kg, in 8 months I lost about 20 kg, Nick helped me to maintain a healthy life style. I enjoy working out with him as well, he is nice, friendly and knowledgeable.

Struggled with my health as well. He is always supportive and knows how to accommodate my fitness, health needs and my schedule as well, I am very busy and he always find away to work out the schedule.

I highly recommend Nick and the gym to everyone!

Source: Google

★ 5

BEAT GYM IN THE AREA HANDS DOWN WITH THE BEST STAFF AN TRAINING

Source: Google

★ 4

been going here since it was golds 24/7...crowded at times but can be expected in a city...wish it was still 24/7

Source: Google

★ 5

Great affordable gym. The staff are always professional and helpful. It’s nice going to a gym thats actually clean and has working equipment.

Source: Google

★ 5

Andy is a dam good manager and keeps this gym a true clean gym, very helpful and kind with any questions all were answered top dog guy

Source: Google

★ 5

I have worked out at gyms all over the world. Fit lab is top notch. The equipment is very well placed and easy to maneuver around. Everything that a serious gym guy would need is there. The staff is very nice and accommodating, especially Andy the manager. He has bent over backwards to help me out.

Source: Google

★ 5

Love this place and couldn't live without it. The staff is excellent the training staff is the best I've ever seen. Really can't say enough good things about this place.

Source: Google

★ 5

Chris was very helpful throughout the whole time at Fitlab Manchester , great access to many equipment !! Great place to work out!!

Source: Google

★ 5

Day 1

Source: Google

★ 5

Source: Google

★ 5

I brought issues to Tyler and Eric's attention today. Received a phone call that one of the issues was corrected already and they have taken inventory of the issues with the treadmills and other equipment that is currently out of order and have scheduled it to be repaired. Appreciate the quick action taken by the crew.

Source: Google

★ 3

Good gym for its facilities but its schedule is disappointing. I signed up for the daycare so my wife and I could go, but we can only go three days because we only know Monday. to Wednesday night!! I work all day so I can only go at night but from Friday to Sunday the schedule is absurd, I just signed up but I'm already disappointed. Friendly staff and good facilities but bad bad because of what I mentioned before, make the price that my wife and I pay worth two subscriptions are 80 dollars for her and me but it turns out that this way I can only go on Monday. Wednesday I think it's not worth it!!

Source: Google

★ 5

Great gym with plenty of equipment. Chris was very helpful!

Source: Google

★ 5

The Fitlab group fitness program is outstanding! The instructors are all expert-level and offer a variety of classes at each location, which allows members to find exactly what they're looking for multiple times per week. Their enthusiasm is contagious, skill is unparalleled, and they care about everyone no matter how well they perform, which is so encouraging! They truly care about people - not just their fitness level, capability or form, but on a personal level as well. The group fitness team at Fitlab are amazing people and Instructors - I look forward to my classes every week, both in-person and on Zoom from home when I need it. The classes (especially Zumba with top-notch instructors!) are a great motivational workout for the mind, body, heart & soul 💜 I've tried other gyms, but I'm staying at Fitlab!

Source: Google

★ 3

Source: Google

★ 5

Great place.

Source: Google

★ 5

Best gym in Manchester by far, great service, and the staff is amazing! I’m glad I came across such a good place to keep my workout up!

Source: Google

★ 5

Great Management and staff always welcomed with smile. Very clean and equipment is always working.

Source: Google

★ 5

Very friendly and professional staff who always make you feel welcome. They have everything I need to have a great workout. It’s a great health club that’s clean and affordable.

Source: Google

★ 5

Source: Google

★ 5

I personally cannot say enough of this gym, the staff is very professional , always keeping an eye out for everyones safety, and caring for your needs! I would never want to go to another gym , this place is on top always keeping the equipment up to date and super clean!
And oh yeah, best protein shakes ever!
This gym needs to be more recognized and I would definitely recommend to anyone!!!! Thank you Fitlab!!!

Source: Google

★ 5

Great people and facility. Awesome selection of equipment.

Source: Google

★ 5

Accommodating management

Source: Google

★ 5

Great spot overall. The general atmosphere is welcoming and inviting.

Source: Google

★ 4

Source: Google

★ 5

Love this place and the staff. Always come in the morning, the faces are friendly and always making rounds cleaning up. I look forward to going daily!

Source: Google

★ 5

Nice and clean. Great atmosphere. All the staff are nice and the dude Freddy is always super helpful.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 1

I came in in March and was staying 5 weeks so I decided to try out the gym. When i signed up I stated that I would only be staying 1 month and that it was all I wanted. They told me it would be absolutely no problem and that I could cancel before leaving. What they forgot to tell me was that you need to give a 1 month cancellation notice and pay $25 in cancellation fees and that you can only cancel through their partner ABCFinancial during week days. So my $29 membership for 4 weeks ended up costing me $115 because I couldn't cancel during the weekend when I was leaving and as it recurred I had to pay for 2 extra months. Just avoid the hassle and don't sign up here.

Oh and don't forget, you can't just cancel, you need to move 25 miles away from the gym in order to do that! And to prove that you need to display papers, and if the papers are not in English they'll decline them (I couldn't believe it when they told me lol)

Oh yeah, the gym itself is not bad, but they made a very poor decision when they partnered with that financial institution, I'll never ever come by again, what a pity!

Edit: Ted feel free to reach out to me if you want details. nikooo777 at gmail
Edit2: spoiler alert, Ted never reached out nor did anything

Source: Google

★ 5

Tis to die for!

Source: Google

★ 5

Great place, very clean, chris was very helpful!

Source: Google

★ 3

Source: Google

★ 1

Staff can be very rude. Not a good way to treat customers seeing that we basically pay their salary. No members, no Fitlab, no job.

Source: Google

★ 2

Source: Google

★ 5

Great place to workout

Source: Google

★ 5

This place is wonderful... And there's always somebody there to help me whenever I have a question. Without a doubt the best gym in Manchester, or anywhere else I've experienced.

Source: Google

★ 5

Source: Google

★ 5

Great gym. Tons of new equiptment. Very clean and organized. Staff is super friendly, informative and helpful.

Source: Google

★ 5

Source: Google

★ 5

Best gym around

Source: Google

★ 5

Great gym, great people. If you're from Manchester and you don't have a membership here, do you even lift?

Source: Google

★ 5

Nice setup, something for everyone. Looking forward to the addition being done. Nice to be somewhere that management actually gets it.

Source: Google

★ 5

Haven't been to the Manchester location for a while I'm impressed how professional the staff was and how clean the gym is when I recently worked out. My daughter will be in soon to get a membership thanks Andy.

Source: Google

★ 5

Great gym. Management is super friendly and accommodating. Facility is always clean and other members are friendly and helpful. Has something for everyone highly recommend!

Source: Google

★ 5

I have given 20 years to this club never been disappointed. If your looking for a professional, clean , spaced out , this is your place . With everyone there educated ready to help you

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 2

I have been with Fitlab for a year. When I chose this facility the childcare and women's area set it apart from other gyms.

Fitlab stopped having childcare (as in they didn't bring it back after childcare was again allowed) I had changed my schedule to be there at 5:00 am when they opened. I didn't mind arriving at 5:00 am but roughly half the time no one was there to open the facility until 5:20 and sometimes later. This meant I had to cut my workout short to get back home to my kids before my husband had to go to work.

During my time there I asked many times for an additional elliptical to be moved to the women's room to replace a similar broken machine.  Having only one of this sort of machine available in there meant waiting for others to get off the machine or go out into the main area with everyone.  I was told they didn't have room to add an elliptical.  However, when they eventually got rid of the broken machine they brought in not 1 but 3 other machines.  They never did bring in another elliptical though.  Also, requesting repairs to a machine seemed pointless, they would say that they will look into it but then nothing would happen.

There are a few really nice staff there in the morning. The afternoon staff though can be extremely unprofessional. Afternoon staff frequently discuss members with one another and even other members.  I have heard them on numerous occasions standing around gossiping about people.

The final straw for me is now they are moving the women's room to a tiny area that won't be able to accommodate the same level of equipment held  in the current women's room.  This means I will have to do most of my workout in the main area.

I have tried to stay with Fitlab because they are close to my home.  At this point I am realizing their management really just want to collect your money.  I have found their competition is cheaper, offers more, and has a lot more hours.

I had disregarded the poor reviews and hoped for a better experience when I signed up. I hope others will read this review of my year and strongly consider the issues I have mentioned before joining.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Great gym with great people and great equipment. Staff are always welcoming and helpful.

Source: Google

★ 5

Love this place. Close to home, easy parking and friendly staff.

Source: Google

★ 5

Great people, great facility, great price.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Super awesome gym love the members and the workers super super clean!

Source: Google

★ 5

All the best equipment, the best atmosphere and the best professionals over at Fitlab !

Source: Google

★ 5

The staff was very friendly, and they did a fantastic job cleaning up the gym and rearranging it to have more space

Source: Google

★ 5

Great club, friendly people, everything you need for weightlifting.

Source: Google

★ 5

Staff has always been professional, friendly, understanding, accommodating and relatable. Terrific option for a local gym! Judgement free environment and workout classes are THE BEST! Clean facility - worth every dime!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The staff and equipment at this gym are excellent. They will always take the time to make sure you have a good experience. The one time I had an issue it was with the outside billing service and the manager, Eric, fixed the issue for me the same day and was kind and professional during the interaction.
A big thank you to the team and management!

Source: Google

★ 5

Has everything you need for functional fitness and HIIT training (30% treadmills, ski erg, rower, Jacobs ladder, Peloton bikes, turf area, etc.). Plenty of parking on-site, even when it got busier after work. I definitely would recommend Fit Lab over bigger chain gyms.

Source: Google

★ 2

Higher price less open hours. If you’re gonna raise the price at least open the gym 24/7 for goodness sake. It’s Sunday 6:00AM i can’t go to the gym because it’s closed. I have to wait until 8. We used to pay $10/month and the gym was open 24/7 now we pay $40/month and the gym has very few open hours. It’s the best gym in town but their schedule sucks.
MAKE FITLAB GREAT AGAIN.

Source: Google

★ 1

Fitlab's billing service - ABC Financial - is a total nightmare. Tried cancelling my membership multiple times, but was charged repeatedly. Dishonest, scammy company. There are other more honest gyms out there; I would recommend one of those instead of Fitlab.

Source: Google

★ 5

Great environment, great staff, Chris is always welcoming and helpful. I always enjoy coming here!!!

Source: Google

★ 5

Source: Google

★ 5

Good selection of weights and a friendly staff

Source: Google

★ 5

This gym's management team is unmatched. I just moved to town about a month ago and was looking for a gym that had some alternative cardio machines such as the Concept 2 rower. This gym had the rowers but they were not in good condition, so I brought it up to management and within a week they two brand new rowers on the floor. The management team gets it, if you want a gym to succeed, listen to your members. Great work.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Very clean Facilities and super friendly staff

Source: Google

★ 5

Clean facility, great atmosphere, very uplifting

Source: Google

★ 5

Working out at FitLab is always a welcoming warming experience every time I go! It's clean and very well maintained. The staff I would say always greets me kindly and gives me the best customer service one can ask for. Chris specifically has been an amazing person to work with on the phone for anything related to my account. I love the diversity in equipment and the people! Whatever FitLab has going on keep doing it because I love it!

Source: Google