★ 5

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★ 3

I recently attended a free demo class at Club Pilates with every intention of joining. Unfortunately, the instructor’s attitude was so off-putting that not only did I decide against signing up, but three other participants expressed the same sentiment.

While the instructor was clearly knowledgeable and well-versed in proper technique, her tone was rude, condescending, and dismissive. Comments like “some of you need to learn your body parts” or sarcastically saying “use your other right arm” created an uncomfortable and discouraging atmosphere.

I understand the importance of correct form, but there are ways to teach without making people feel inadequate or unwelcome. This isn’t the New York City Ballet—it’s a fitness studio meant to encourage growth, not intimidate beginners. The instructor may have expertise, but she lacks the warmth and empathy that makes people want to return.

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★ 5

I just want to take a moment to share that I attended a class at Club Pilates in West New York, “CP Reformer Flow” with Nicole.
Nicole is amazing and a fantastic addition to your team of instructors. I wish she would be teaching more classes and not just subbing from time to time.
I’m not the only one in the class that felt this way because others were singing her praises as well after class. I know at times, some people are very quick to complain but I much rather take the time to compliment! Without any reservations, Nicole deserves a shout out!👏🏻

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★ 5

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★ 5

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★ 5

Love these guys. Great teachers. Just recently took my 250th class!

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★ 1

I’d like to express my disappointment with how Club Pilates handles membership cancellations.

While I understand that policies are in place, it’s also the company’s responsibility to clearly communicate and educate members upfront — not rely on fine print after the fact. In my case:

1.The required 3-month commitment was never clearly explained when I signed up. Mine was signed up thr. the phone.

2. After 3 months and, even though my membership had been on hold for months, I was still charged for an additional full month JUST TO CANCEL.

3. When I raised these concerns, the response was simply, “That’s what you signed up for.” That dismissive attitude was extremely frustrating.

Yes, I may have signed an agreement, but customer service is about more than paperwork — it’s about creating trust, clarity, and long-term relationships. Real service means treating people like partners, not just transactions.

In business, it’s said that one satisfied customer can bring in 70 more — and the opposite is just as true. I no longer feel like a valued member, and this experience has completely changed my perception of your brand.

There are a lot more Pilates centers opening in town — centers that see their members as part of a wellness journey, not just a revenue source. Club Pilates is NOT your short & long-term athletic partner at all.

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★ 5

I've been coming for nearly 2 months, consistently, on an unlimited membership which I find to be expensive, but worth it if you have the time to go 4+ times per week. I started shortly after having my baby, once the doctor cleared me to workout. Postpardum, my core was shattered, my pelvic area very sore. Within 3 weeks I felt a major difference in both areas, and now 2 months later I feel much stronger, and rehabilitated to begin doing my regular weight lifting routine again! I completely credit Club Pilates for this. Excellent instructors and pretty decent schedule/availabilities if you're *not a working mom*. My favorite classes are by Narek, Claudia, and Leeza. If you want a real sweat, definitely go to Leeza or Claudia. If you want to learn the principles and still get a good burn in in a cool and calm environment, try Narek's classes.

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★ 5

Dena managing front desk is the best at what she do from sending reminders to confirming attending class. Dena provided excellent service answering all my questions, walking me thru what to expect and assisting in my enrollment. Along with the instructor Ann and manging location Rita all made my decision to join Club Pilates Edgewater NJ easy so I did and you should join to!

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★ 5

My first experience at this club wasn’t the greatest with the instructor and so I was discouraged, wanting to go back to my home studio but then I decided to give it another try and met Valentina, she is AMAZING! But I am here to speak about Narek! SHE indeed is perfection. I was sad to find out she only subs because there is no permanent space for her yet but I cannot wait until she has a full on schedule. I am currently expecting and her focus on my comfort but most importantly safety was impeccable. But it didn’t stop there, she paid attention to each and every person individually and consistently went back to make sure each and every need was met. Narek was a perfect add to the studio. Her and Valentina will be the foundation of a very strong studio ❤️

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★ 5

Instructors make or break a studio. Sun and Valentina are amazing instructors. Clear instructions, challenging workouts, friendly and fun. Highly recommend.

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★ 5

Rita was gracias and resolved my issue at hand 🙏🏼❤️🙏🏼

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★ 5

My husband and I completed our first 5 sessions, having no prior experience and not knowing what to expect. The sessions are excellent, driven by considerate instructors showing kind patience and providing much guidance. No one is left to flounder around on the reformer, which takes getting used to. This is an ideal way to move all your muscles and joints in a manner that feels gentle but super effective, and we plan to soon move from just a weekly session to far more. The front desk is extremely helpful and resourceful and always greets with a smile. We highly recommend Club Pilates in Edgewater.

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★ 5

I am beyond impressed by the whole experience from the instructors to the management and front desk. Dena was fantastic and helped board me as I signed up for a new membership.

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★ 5

I’ve been attending classes at Club Pilates Edgewater, and I have to say, instructor Narek has been absolutely phenomenal! She’s patient, encouraging, and brings such a positive and fun energy to every class. Her guidance has not only helped me improve my practice but has also made each session enjoyable and something I truly look forward to.

I strongly encourage Club Pilates to make Narek a permanent instructor at the Edgewater location. She’s a fantastic asset to the team, and her teaching style resonates with so many of us. Thank you, Narek, for your dedication and for making Pilates fun.

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★ 5

Joined Club Pilates Edgewater, NJ In June 2024 - I love the workout and the classes are great - it's a great full body workout and it's mentally stimulating too! I feel at peace when exercising. I've only taken classes with Claudia, Milly-May and Grace (all of them excellent instructors) but with my new membership I'll be taking more classes per month and looking forward to meeting other instructors. Have never had a bad class, the club is clean and Rita at the front desk is wonderful -warm and welcoming. I highly recommend Pilates and CP Edgewater.

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★ 5

Love this studio!! It’s very clean and spacious. Front desk ladies are all friendly and welcoming. All the instructors are amazing, I typically book with Sun, Faye, Kelly and Rosa. Each one has a different workout routine which keeps class fun and interesting. Highly recommend!

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★ 5

I really love the instructors here, especially Valentina and Sun!! ❤️❤️

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★ 5

Leeza and Sun are my favorite instructors!!! Studio is worth it cause of them! Always clean

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★ 5

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★ 1

I was #1 on the waitlist for a class. I showed up 10 minutes before class started just to make sure the woman at the desk knew I was keen to get in. When the clock hit 7 minutes past the start time, the woman told me that the class was full. I waited until she got up and double checked the studio. She then announced there’s 1 empty, but she told a customer she would save her spot. I asked the woman about Club Pilates Edgewater 7 minute late policy— once you’re 7 minutes late to a class, the waitlist is able to take your spot. She then responded, “yeah but she just called me saying she’d be late so I’m holding her spot”… What’s the point of having a policy if you don’t follow it?

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★ 1

ABSOLUTE HORRIBLE CUSTOMER SERVICE!
DONT GO HERE!
I was hoping to take a Pilates class with my friend for our first time with Club Pilates in Edgewater. I had to pay for being on the waitlist. However I never got into the class and was hoping to get my money back but that was not the case. I cancelled an entire day before but you have to pay for the class even when services aren't rendered. I tried disputing this with my bank being that l have every right to file a complaint if I'm being wrongfully charged and now they are threatening to put me in collections over a 45$ class!! Within one week of signing up for the class, they put me in collections!!! This is how they treat new customers being that this was supposed to be my first time at Pilates with this company. NEVER GO HERE & MORE IMPORTANTLY NEVER GIVE YOUR CREDIT CARD INFORMATION!!! ESPECIALLY IF YOUR ON A WAITLIST.

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★ 5

Absolutely love and live for Sunday mornings 1.5 with Kelly - she will work you extremely hard through a creative perfect flow while also having the best time. It’s amazing how she can progress your strength balance and confidence! Her cardio and suspend bring a great sweat and smile too. Thank you Kelly !!

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★ 5

Really nice studio & great teachers!!

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★ 5

Sun was great!! It was my first time in her class and I really like it!!!

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★ 5

Enjoying classes with Valentina!

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★ 5

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★ 5

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★ 5

Faye is an amazing instructor.

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★ 5

Faye really knows her stuff…and always teaches it with the best attitude. 5 stars for sure!

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★ 5

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★ 5

The class with Faye today was absolutely wonderful!

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★ 5

I enjoy Claudia class very much !!! She’s helpful, explains thoroughly and is always in a good mood !!!

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★ 5

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★ 5

Amazing classes in my favorite Edgewater studio and staff. Extremely professional, helpful, always with a beautiful smile and great encouragement!!!

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★ 5

I’m so happy I start Club Pilates.
She is professional, kind, patient and understanding!! Her classes are very challenging.. Love it❤️

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★ 4

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★ 5

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★ 5

Excellent instructor! she is an outstanding Pilates professional, so knowledgeable.

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★ 5

Leeza is awesome. Wonderful workout. She has great energy and was very helpful guiding me throughout the practice.

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★ 5

Fay is Absolutely the Best teacher here. She is thoughtful, knowledgeable, and joyful!
Thank You.

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★ 5

Yoon gives an excellent Pilates class. Challenging but not impossible. She is very attentive to the class members always checking for correct form

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★ 5

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★ 5

I LOVE Valentina’s class. It feels great after taking her class

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★ 5

Faye is undoubtedly one of the sweetest, most caring and fluent instructors. She varies each class, pushes a little harder each time and guides each person, as they require. A true professional, loves what she does and her classes derive the benefit.

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★ 5

Love to take my class with Yoon. She is very good and she makes sure you are doing the right thing . Love love

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★ 5

Great place, wonderful instructors and staff!!

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★ 5

Excellent class with Nancy always a great class. I love doing new things. It was first time for a 1.5 flow, and it was great.

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★ 5

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★ 5

Valentina’s classes are always a great workout!

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★ 5

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★ 5

Valentina is amazing! Her specific movements have assisted in healing and strengthening my hips as I had a hip impingement. She is very connected to mind body and the meditation towards the end of class is magical!❤

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★ 5

Faye was amazing

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★ 5

Faye is amazing. I always feel positive, uplifted, and very satisfied when taking her classes. If I could, I’d joins Faye’s classes everyday. She’s amazing!

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★ 5

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★ 5

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★ 5

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★ 5

Officially obsessed with Pilates after going to Club Pilates! Such a great experience, and Orysia is a wonderful instructor.

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★ 5

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★ 5

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★ 5

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★ 4

Yoon is amazing instructor. Love her classes. The only problem with this studio that it’s not easy to book classes. Waiting list can be 10-14 people

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★ 5

Valentina is an amazing coach. She is engaging, knowledgeable and keeps the class with an amazing flow. She makes me sweat that’s for sure! Keep rocking it!

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★ 5

Faye is one of the best instructors!!! I enjoy all of her classes, she knowledgeable, creative and very attentive, not to mention funny😄

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★ 5

I have been taking classes with Faye. She is an excellent instructor and knows many of her clients and their capabilities. An excellent instructor who cares about her classes

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★ 5

Orysia is an excellent and passionate instructor! Her instructions are clear and I feel safe in her class. I get an amazing workout and it’s fun too! O rocks!!! Caroline is excellent!

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★ 5

Love her energy, personality & clases

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★ 5

Valentina is an amazing instructor! Truly my favorite. I absolutely love the way she runs her classes. She gives clear detailed instructions on how to do the exercises and also demonstrates routinely, which is so helpful. I really appreciate how she takes time to explain why the breathing or doing the exercise a certain is important, not all of the instructors go the extra mile in that way. Her attitude and positivity are 10/10. I always look for classes with Valentina!

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★ 5

Faye 💕

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★ 5

Faye is a 5! She is knowledgeable, adaptive, mature and kind / funny! I feel like she always listens, which is important given life’s daily changes on your body!!!

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★ 5

Valentina is a wonderful instructor and she is one of my favorites ❤️
Love Club Pilates!

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★ 5

Great classes!

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★ 5

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★ 5

I am truly impressed with the quality of Orysia's instruction, and I wanted to acknowledge the positive impact she has had on my Pilates journey.
Orysia‘s professionalism, expertise, and genuine care for her clients are evident in every session. I feel fortunate to have found such a dedicated and talented instructor like Orysia
Thank you again for the exceptional Pilates instruction. I look forward to continuing our sessions and enhancing my practice under Orysia's guidance.

With sincere gratitude,
Melanie Vinokur

Source: Google

★ 5

I love it here personally. This place is great, the instructors and people at the front are very friendly. The classes are amazing and have helped me not only love pilates, but exercise in itself. Faye, Orysia, Valentina, Kelly, Claudia, Leeza, are amazing instructors and definitely my favorites.

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★ 5

Valentina is awesome !

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★ 5

Love love all but Faye is beyond beyond

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★ 5

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★ 5

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★ 4

I enjoyed always. Loved atmosphere.

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★ 5

Really enjoyed her class. My favorite instructor thus far!

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★ 5

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★ 5

Valentina is amazing!. Great workout,
Challenging and fun!

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★ 5

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★ 5

Engaging instructors who challenge you, help you, and make the time fly...Nice front desk... Pleasant fellow members... The locale is very clean and neat.The workout itself on the Reformer is just what is need at this time in my life (65+). Very glad I joined, have been going three times a week.

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★ 5

Faye is absolutely exceptional!! Every class has energy, humor, encouragement, clear direction and she will always come over to you to correct your form or help you. I change my schedule around to try to be in her class. Thank you for being so amazing Faye and a constant inspiration!!

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★ 5

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★ 5

Leeza is an outstanding instructor. She is a true leader and a dedicated coach who loves what she does and a great inspiration to all.

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★ 5

Leeza is an incredible instructor. If you’re serious about changing your body, building strength and stamina you must take her class! She challenges you to your limit but incredibly knowledgeable and understands how to instruct you to prevent injury. She has her eyes on everyone and forces you to focus. One of the best teachers I have ever taken in NJ and NY. She is inspiring.

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★ 5

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★ 5

Valentina is an incredible instructor!! It was such a great workout. It was challenging and fun. Perfect stretches in between.
I highly recommend Club Pilates. All the instructors are excellent.

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★ 5

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★ 5

Natalie subbed today, pity she could not be one of the more permanent instructors!! Very hard working, empathetic and helpful. Enjoyed her class very much.

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★ 5

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★ 5

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★ 5

Loved the intro class so much I signed up for more! Truly recommend it!

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★ 5

Amazing. Faye rocks.

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★ 4

Don’t let Kristina’s striking good looks nor her elegant demeanor fool you. She is tough. Kristina barks out orders rapid fire like a Sergeant Major, albeit in a sexy Russian accent.

She is extremely knowledgeable about Pilates, and utilizes 80% of the equipment with each class - even for a Level 1 class. You definitely get a full body workout with Kristina.

Kristina is professional, yet supportive - assisting new comers with proper equipment or spring adjustments. Moreover, she gives complete and clear instructions for each exercise, albeit at a very fast pace. This is definitely not a crunchy granola Namaste Pilates class. 😉

As with any good trainer, Kristina always asks who in the class has any current injuries, and provides modified instructions for each exercise for those with any limitations or current injury.

I highly recommended taking one of Kristina’s classes.

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★ 5

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★ 5

Today I had to Mrs. Kelly as an instructor. She is very helpful and very challenging, which is great for 1.5. Fully recommend

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★ 5

Ms Orysia is a fantastic Pilates teacher who makes the classes fun and pushes you to do better. I highly recommend you first try Pilates but then you join Ms. O (as she has us call her) class ……you will be so glad you did.

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★ 5

Valentina did great!

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★ 5

Faye is Great! Faye is Sweet! Pilates with Faye is always a Treat! -dorothy

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★ 5

ORYSIA! So motivating, tough and kind rolled into one fun class & great music too! She makes me look forward to working up that sweat!

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★ 3

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★ 5

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★ 5

Excellent

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★ 5

Love this place! Faye is simply AMAZZZZING so kind, patient, and mindful OF EVERYONE She is very attentive and makes sure our forms and everything is correct. Every class you take with her is makes you want to come for more. I Highly recommend her and everyone else who works here. Clean Nice and Good Energy…
Also the front desk girls are so so nice and always have smiles on their face .. gives a very warm welcoming feeling
Faye is my absolute favorite ❤️
Sejal

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★ 5

Great class

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★ 5

She is great!

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★ 5

The Edgewater NJ Club Pilates has a positive energy.

Faye is kind, professional and funny. I highly recommend taking classes with her.

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★ 5

Orysia is best❤️

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★ 5

Great way to start the week!

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★ 5

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★ 5

As I am new to Pilates Nancy the instructor was very helpful in showing me how to use the equipment. She was very clear with her instructions as we changed different formats

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★ 5

Yoon is an awesome teacher!

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★ 5

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★ 5

Love Edgewater Club Pilates! Faye is very professional teacher, she constantly changes the routine, very attentive to every person in class and also creates a very friendly environment in the class, she is the best Pilates instructor I have ever met

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★ 5

She is very detailed in explaining the excercise Very observant and professional

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★ 5

A real treat. Faye is excellent. Could not wish for anything better.

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★ 5

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★ 5

she is awesome !!

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★ 5

I love this studio! I took the intro class and honestly I should’ve taken a Pilates class sooner. I imagined it would be so difficult but the instructor was patient, thorough and helpful! As a beginner I didn’t feel intimidated and I look forward to joining as a member. The staff was so kind and the studio is clean! I highly recommend this studio.

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★ 3

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★ 5

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★ 5

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★ 5

She's lovely

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★ 5

Great!

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★ 5

Orisya is amazing! Love her playlists and how she challenges us.

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★ 5

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★ 5

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★ 2

The classes are good...when u can get in one..very difficult to book a class unless u want 6:30 a.m. or 8 pm..almost impossible to book on weekends..

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★ 5

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★ 5

Fun and awesome experience

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★ 5

Nancy, Grace and Orysia are my favorite instructors! They are so much fun and very helpful.

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★ 5

Love Edgewater Club Pilates! Orishia is amazing! I get a great workout and she’s such a sweet person.
Love her arm work. Also very pleasant and easy going.

Front desk people are always so friendly. All around a great experience at Club Pilates Edgewater. Definitely get results without having to go to the gym ❤️

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★ 5

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★ 5

Shout out to Orysia, one of my favorite instructors! Always watchful and emphasizing proper form, the key to results - and no injuries! 🙏👏👏👏

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★ 5

Good!

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★ 5

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★ 5

My experience at Towne Center can only be described as excellent in every aspect. The staff and instructors are attentive and knowledgeable and the facility is well maintained. A bonus is the ease and abundance of free parking very close to the studio. That might not sound important but when you have to plan a significant amount of time to ensure you get reasonable parking the situation becomes annoying. Although I am fairly new to this studio, I am not to unfamiliar with Pilates but you need to experience the studio itself. From dropping by to inquire about rates, taking a welcome class, signing up for classes, the process was very pleasant and now that I am booking and attending classes I am enjoying the benefits in the roll out of the Pilates method delivered by well trained caring instructors.!

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★ 5

Faye's stretch class was great! She explains the moves and gives individual attention. Looking forward to taking a flow 1 class with her.

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★ 5

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★ 5

Kelly is so good!! She made me use core muscles I didn’t know I had on that TRX. I love her classes because they aren’t always the same nor repetitive

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★ 5

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★ 5

I absolutely love coming here. There are different instructors which allows you to search out the style and personality you prefer to work with. I never have a problem finding parking or availability for class times. Customer service is beyond good and there is always someone waiting with a smile to answer your questions. I cannot recommend this Club Pilates enough!

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★ 5

Leeza is a very good trainer

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★ 5

Love Kelly’s class. Music choice is great and volume is high enough to feel motivated. Music and volume are super important!

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★ 5

Orysia is a great instructor. Very knowledgeable and helpful. Her classes are fun, effective but not exhausting.

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★ 5

Yoon is one of my favorite Pilates teachers in Edgewater. She has a delicate tone but fierce workout routines. Results will show over time if you show up and put in the work!

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★ 5

I love this studio. Pilates is great in general, but the staff are amazing and the studio is clean. It's always a positive experience! Orysia, Nancy and Sara are some of my favorite instructors, but I haven't met anyone that didn't give me a great workout!

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★ 4

Great instructors. Clean studio. All the classes have been great. I kearn something new all the time. Workouts are easy to do but effective.

I do feel my muscles tightening and I think I'm getting stronger. I'm going to challenge myself and try more level 1.5 classes

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★ 5

Love this place! Took intro class with Faye and she was so kind, patient, and mindful that this was my first time with pilates. She is very attentive and made sure my form and everything was correct. Also took a center and balance class with her and she really makes sure you work and get a good stretch everywhere. Highly recommend her and everyone else who works here! All very kind and patient.

Also the front desk girls are so nice and always have smiles that are infectious!

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★ 5

My instructor is excellent along with being kind and patient !

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★ 5

Claudia is great! Including a sense of humor!

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★ 5

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★ 5

Joining Edgewater Club Pilates post pandemic is the best experience I took! Grace and Faye are amazing!

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★ 5

Valentina is always a pleasure. Always enjoy classes.

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★ 5

Pilates seems to train both the body and mind at the same time. Teacher Orysia teaches it in a fun way!!!

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★ 5

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★ 5

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★ 5

Leeza is the best pilates instruction hands down. I’ve been following her from club to club for the past 3 years. She works you to the core and the results are amazing - I haven’t felt as strong as I do now in all of my 20s.

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★ 5

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★ 5

She is professional and very nice😘I really like the exercises she gives us and I really enjoy her classes🌹🙏she is the best!

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★ 5

The best coach!!!!

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★ 5

Club Pilates, Edgewater is filled with good vibes. Very friendly and helpful staff, terrific instructors. The classes vary each week; you get a wonderful workout and you leave after 50 minutes with a feeling of peace and tranquillity.

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★ 5

Amazing instructor please don’t send her away

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★ 5

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★ 5

Faye is the Best!!!

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★ 5

Claudia's classes are entertaining and a full workout:)

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★ 5

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★ 5

Amazing instructor! Always has positive energy and I always feel amazing after every class!

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★ 5

Orysia was very good, an excellent trainer that has a lot of knowledge, very detailed and kind, I felt very comfortable with her

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★ 4

Good studio for reformer pilates.

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★ 5

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★ 5

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★ 5

I love Club Pilates!!
I’ve been a member since July 2021
It’s done wonders for my body, mind and I’ve made some great friends too!!

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★ 5

Love Kelly Silver's classes always have a great work out and so much fun!

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★ 5

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★ 5

I love Kelly’s classes! Kelly switches her classes up so they never get boring, she plays great music, and has a great sense of humor! Definitely recommend!!

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★ 5

Love this location, especially O’s classes! She always challenges us and teaches me new Pilates movements. Definitely recommend trying one of her classes-but be warned you will be sore after!

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★ 5

O is such a great instructor. I love her class !

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★ 5

Faye is an incredible trainer. She is super attentive, her classes are diverse and well paced. Her instructions are on point which makes it easy to follow. Love Faye’s classes!

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★ 5

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★ 5

Claudia is my favorite instructor!

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★ 5

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★ 5

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★ 1

The instructor Sarah was very long winded and difficult to follow I didn't enjoy her, otherwise I would have considered joining since I enjoy working out.

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★ 5

Joining Club Pilates was the best decision I made this year. For the first time in my life, I actually enjoy exercising! Everyone there is so nice, from A to Z! I highly recommend.

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★ 5

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★ 5

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★ 5

I've been taking private sessions with Kelly for about a year now. She is patient, kind & warm. She also challenges me & I have seen a noticed a significant change in my body.

Kelly is also very knowledgeable about the human body, and what to do/not do if you have had an injury or have any limitations. Cannot recommend her more!

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★ 5

Incredible workouts! Challenging but satisfying. Leeza is an amazing motivator

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★ 5

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★ 5

Leeza is the best

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★ 5

Excellent classes!!

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★ 5

Claudia is my favorite instructor with the best energy. Her class is challenging and never boring! I follow her to west New York on Monday, edgewater on Tuesday and Hoboken on Wednesday! 🤍🤍

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★ 5

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★ 5

Amazing

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★ 2

I took a class called Reformer Flow expecting the class to be done completely on the reformer. But it wasn’t. The name is misleading. Most of the class was done on the mat or springboard with only a few exercises done on the Reformer. The instructors were difficult to hear because they spoke so softly, weren’t wearing a mic and walking up and down the room so I had to look at the other students to see what we were doing. They didn’t explain set up very well, didn’t say how many springs to use and didn’t do many modifications. Also they used a BOSU which any Pilates teacher knows is NOT part of Joseph Pilates repertoire.

So disappointed because I am a Pilates diehard as well as a Mat Pilates teacher and was looking for a place to go for Reformer classes. This place isn’t it. They need to change the name of the class to Pilates Flow.

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