★ 5

I just had class with Loanna and she was wonderful. She very clearly explains and demonstrates the correct movements and is very supportive, attending to individual technique and limitations. I highly recommend her!

Source: Google

★ 1

URGENT WARNING: Buyer Beware of Deceptive Billing and Predatory Cancellation Tactics (Legal Action Required)

I am writing this detailed review to provide an urgent warning to anyone considering a membership at Club Pilates Fort Lee, Englewood, Northvale, and any other locations owned by Scott Untener and managed by Vianca Rinko. My experience, which began after my initial 3-month commitment ended, exposed a pattern of predatory practices designed to financially penalize members who attempt to freeze or cancel their membership. Avoid these studios if you value transparency and fair business practices.

The Freeze Policy is a Financial Trap Designed to Punish: When I requested to freeze my month-to-month membership in July 2025, I was told a freeze is only for medical reasons. The manager, Vianka, offered a "courtesy" freeze but insisted I would still pay the full $169 monthly dues PLUS a separate freeze fee ($35). Crucially, the studio operates on a "Use or Lose" policy. If you freeze for two months (accumulating 8 sessions, for example), you are forced to use 12 total classes within the next 28 days upon reactivation to avoid losing them. It begs the question, what working adult has time to make it to Pilates 3x per week within a 28-day span—clever foolery, isn’t it? This system offers zero financial benefit and is a clever tactic to guarantee profit while ensuring the member forfeits the value of the paid-for classes. Vianka’s mocking offer to knock the freeze fee down to a paltry $15, followed by her grand, theatrical gesture of offering to pay that $15 herself, was a cringe-worthy attempt to distract me from the underlying problem. While I hear that many past members are so shaken up by these petty tyrants and their mafioso-style fees that they just walk away without a fight, I'm nobody's fool. I don't scare easily, and I certainly don't surrender to these glorified cashiers with keys. This is not a business but a racket where only the ownership benefits from questionable, predatory fees.

Punitive 30-Day Notice Trap: Due to the abusive freeze policy, I requested cancellation. The studio enforced a punitive interpretation of the 30-day notice, demanding payment for two full months (August and September) after receiving my July 30th notice, effectively turning a month-to-month agreement into an expensive penalty.

Malicious Debt Snowballing & Abusive Collections: The studio acted in bad faith by deliberately failing to process the termination. They left my account active to force accumulated late fees and the extra month's payment. When I asked them to cease billing, they falsely claimed they had escalated my case to "Corporate." As a franchise, this was a deliberate lie to buy time and snowball the debt for another month. They continued to improperly bill me (September, October, and beyond) and immediately transferred the inflated debt to their collection partner, Club Ready, LLC. I was subjected to harassment, receiving multiple emails, calls, and texts daily from the club and the collection agency.

Forced Legal Action & Management Deception: Due to their refusal to cease billing, I was ultimately forced to retain legal counsel. When my lawyer asked management for the contact info for the "Corporate" representative they alleged they escalated my matter to, they replied dismissively: "Google it." This confirmed their lies and intentional refusal to resolve the dispute. This studio engages in deceptive practices and double-dipping, profiting from active, freezing, and canceling members alike. Management is arrogant, confrontational, and gaslit you, the customer, to make you feel like you’re in the wrong.

Final Advice: Save yourself the financial and emotional distress—and the expense of hiring a lawyer—and look elsewhere for your Pilates needs.

IMPORTANT LEGAL FYI: To retain the right to litigation/class suit, you MUST OPT OUT of their Dispute Resolution Clause by sending a written notice to Club Pilates Fort Lee (201 Main Street, 2nd, Fort Lee, NJ 07024) WITHIN 90 DAYS after you sign the membership agreement.

Source: Google

★ 5

I’ve been with Club Pilatis in Fort Lee for more than a 5 years, amazing staff, very knowledgeable instructors! My favorite ones are Linda, Susan and Misha! Love them, the best!Always looking forward for my next class!

Source: Google

★ 5

Loved the Pilate classes. All the traibers are very skilled, specifically I love Misha’s classes

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★ 5

Love this place! Every instructor brings her unique experience. Thanks you Susan for creativity and personal touch, your classes are so much fun!

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★ 5

This place is easy to follow and CLEAN, so I really like it. Especially Susan who teaches in a friendly way, which I think is great. I'd recommend this place.

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★ 5

I have been a member for a year and one of my favorite instructors is Misha!!!!!! He is all about form and not getting injured. He constantly his class interesting and fun. Great workout and stretch

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★ 5

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★ 1

Read the other 1-star reviews and you will see the common pattern. Everything is great until you want to cancel. Management is 🤮

Vianca is not a nice person to deal with. They want you to cancel in writing so they can guilt you into staying.

They make you sign a contract that they don’t abide by
(On the contract, late cancellation is $15 and no show is $20. But they charge $25)
They are desperate for money, shiw no compassion. They will make up any excuse to defend themselves.

When I signed up they verbally said the first month is 40% off during the initial class. On the app it says 40%, but only gave me 30%. When I asked about it they said it wasn’t true and that instead they waived the initial inscription fees?! Like which fees? They are making stuff up.

When I first enrolled, they said to not cancel on the app for late cancellation, but to call instead so they could waive the fee. They made it seem like it was no big deal at all, but the reality was different. They will lie to you to get you in and get as much money as possible. Very deceptive.

Lastly, I did not remember that they required a 30 days notice. I gave them 28 days and Vianca is intransigent. I explained that I couldn’t go anymore. I explained the same thing to my credit card company and they sided with me. Now Vianca is threatening me to submit the payment my credit card cancelled (and additional made up fees) to recollection and that it will have a hard impact on my credit card…
She has all that fight in her, to get my money, for a service I didn’t use. I even paid for 2 weeks that I didn’t use, but she wants more $$$.

She is creating unnecessary stress in my life.

I am not from the USA, but apparently it is common practice for gyms to require 30-day cancellation notice?! I can say for a fact that I will stay far away from any business that requires membership while I live here. This is not honest business in my opinion.

Source: Google

★ 5

I appreciated Katrina’s pace and her thoughtful attention to giving me some variations due to my shoulder injury. It made the class just what I needed. Thanks, Katrina!

Source: Google

★ 5

Romina us a good instructor for being so new & young. She has a great upbeat attitude & a pleasant voice. She cares about her students & does position corrections when needed. She does need to work a bit on her phrasing which is very repetitive. She also needs to be more aware & in control of the music played during her classes - volume & tempo should match class type & moves within the class.

Source: Google

★ 5

I love this place. very clean and pleasant atmosphere and excellent staff
Jiwon is amazing!!!

Source: Google

★ 1

Completely misleading and unethical business practices. I called to purchase what I was told over the phone was a 4-class, one-month package — a simple, one-time purchase with no commitment. After I paid, I was emailed a full membership contract that already had my e-signature prefilled which I never signed or even saw before payment.

Yes I received the contract email right away, but I didn’t review the fine print until a couple weeks later after coming across several negative reviews of Club Pilates and their membership practices. That’s when I realized I’d been signed up for a recurring membership I never agreed to. When I reached out thinking this was an honest mistake, the manager, Vianca, was rude and dismissive. She repeatedly emailed “you received the contract,” while ignoring all of my concerns that the contract was never shown before payment, it was pre-signed without my consent, and that the girl I spoke with over the phone had clearly promised a one-time 4-class package with no mention of a recurring membership.

The entire experience was extremely deceptive from start to finish. Thankfully, my credit card company reviewed the situation and refunded me for the recurring payment I was charged the following month. Avoid at all costs — this location uses manipulative sales tactics, deceptive business practices, and pre-signed contracts to trap people into memberships they never intended to join.

Source: Google

★ 5

awesome class my first w vanessa she was amazing

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★ 5

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★ 5

I’ve taken a lot of Pilates classes, but Loanna’s class was on another level. She immediately noticed small misalignments I didn’t even realize I had and helped me correct them with clear, thoughtful instruction. Within seconds, I was engaging muscles I didn’t know how to properly activate before. Her balance of challenge and encouragement made the class amazing truly the best Pilates experience I’ve ever had. I really hope she becomes a full time instructor at the Fort Lee location!

Source: Google

★ 5

Loved my session! Chloe was super helpful with posture and breathing. I left feeling great and more balanced. Highly recommend!

Source: Google

★ 1

I was trying to cancel membership after freezing the account for couple months. Vianca said I have to pay one final payment before cancellation. I was under an impression that it would be $15 since that’s how much I need to pay to freeze my account. So, I told her I would pay my last freeze payment, then she charged me around $270 which is full monthly payment amount. I was not explained that I have to pay the full payment, and the manager was pulling the policy out with vague wording instead of apologizing. I was ok with doing pilates here one more month, but the manager’s rude reply made me so angry. She never apologized for charging me without proper explanation. I was considering to join back after trying out some other studios, but I guess they lost a customer. This is not what I expect from a boutique studio.

Source: Google

★ 5

Valentina is amazing!! She’s extremely knowledgeable and very creative ! Her classes are never alike. If you’re in for a good workout then take her. Prepare to leave energized and accomplished after her classes. Her energy is great also, she’s got me hooked to coming back !

Source: Google

★ 5

I adore this studio, the teachers, the management, the classes so much. There are different packages depending on your needs and so many classes to meet the needs of your schedules. The management front desk staff are so kind, and the teachers always amaze me with their skill, creativity and caring demeanor.

Source: Google

★ 5

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★ 5

Love taking Susi’s class! Amazing instructor, knowledgeable, and with an individual approach to everyone. Highly recommend her classes!! Front desk staff are friendly and welcoming!

Source: Google

★ 5

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★ 5

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★ 5

10/19/25:
My experience with Susan heart was great. I love coming to her class. Everything about the session and the place is amazing. The staff and the management are very nice. Place itself is very clean. It’s like home away from home. ❤️❤️❤️

As I have mentioned before, Susan is one of the best instructors. She provides the best Pilates experience. First thing she asks about any injury the members have and then she modifies the exercises as per their fitness level. She is awesome.
Susan Heart is an excellent instructor. She keeps the members/class engaged. Very interactive sessions. I love attending her classes.
Susan Heart is one of the best instructors. She is very knowledgeable and attentive to all the members of the class. I look forward to attending her classes.
After attending the classes at Club Pilates, all the body ache has gone. The place itself is very nice and clean. The instructors are awesome. I have not had sessions with all of them, but the ones that I have had sessions with are amazing. They pay attention and correct you when you are doing the stretches/pilates incorrectly. I look forward to attending each session.
Susan Heart is one of the best instructors. She pays attention to all the members. I look forward to attending her class every single time.
Susan Heart is one of the best instructors. She is very knowledgeable, excellent at teaching correct technique and I love attending her classes. She is very detailed oriented. Makes sure that your posture is correct. She is just amazing.

Source: Google

★ 5

She is the best of best!!!

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★ 5

Susan was one of the first intstructors that I encountered when I joined Fort Lee Club Pilates over a year ago. She was vibrant, energetic, extremely welcoming, and professional. I immediately signed up for private classes with her in addition to unlimited group sessions. In no small measure due to Susan's instruction, I have markedly improved my balance and core strength. The group classes provide the variety of different instruction techniques and are essential to the success of Pilates. All in all it has been effort and resources well spent and I plan to continue with the studio for the foreseeable future.

Source: Google

★ 5

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★ 4

Susan is great teacher!

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★ 5

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★ 5

She is pretty good teacher for us!

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★ 5

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★ 5

My favorite Pilates Studio!! Denise Lynne is absolutely my favorite instructor, she comes packed with knowledge, experience and a wonderful personality! I follow her to each studio!!! Roseanne ( Englewood Studio) is also lovely and always has a warm welcome!!! Also would like to shout out Alexis as well… her smile and personality is infectious. Great job to all 3 of my faves!!
Shawne

Source: Google

★ 5

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★ 5

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★ 5

Amazing staff members, professional, knowledgeable, kind and always great time & workout

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★ 5

I have been taking class with Vanessa for over 6 months. As a first time student she has taken me under her wing! It a true joy to be in her class. I highly recommend Vanessa

Source: Google

★ 5

I love working out at the Fort Lee Club Pilates studio! I started as a beginner, but the friendly staff and amazing instructors made every class enjoyable and welcoming. The ambiance is always pleasant, and the facility is always clean with high-quality equipment. Thanks to the consistent classes here, I truly feel healthier and stronger. I highly recommend this studio to anyone looking for a supportive and fun place to work out!

Source: Google

★ 1

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★ 5

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★ 5

Great workout with Susan!!

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

I had a trial class with Chloe and it was amazing! She was very kind, patient, and took extra care to make sure I understood everything. The class was so fun and engaging that the time flew by. The staff at the front desk were also wonderful — they even noticed my birthday and wished me. I felt truly welcomed, and I’m very glad I decided to join!

Source: Google

★ 5

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★ 5

Susan is a great instructor

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★ 5

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★ 5

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★ 5

Barbara is great and attentive.

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★ 5

Barbara’s classes are great! Her cues are good, music fab and I feel like I have used all my muscles! Highly recommend her classes.

Source: Google

★ 5

I just had my first trial class with Chloe. She was very patient and knowledgeable. I had a knee injury, and she kept that in mind during the session. I highly recommend Chloe and Club Pilates in Fort Lee. Natalia and Vianka were also very helpful in explaining the principles of Pilates and the class options.

Source: Google

★ 5

Love Susan! She got me addicted to Pilates!

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★ 5

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★ 5

Misha is absolutely amazing! He’s knowledgeable, motivating, and makes every session enjoyable while still challenging. I’ve seen real progress in my strength and flexibility thanks to his guidance. Highly recommend!

Source: Google

★ 5

Update: I have more names to pledge; Sheila, Valentina and Susan are also amazing!

I signed up and decided to take an introductory Pilates class since I have no prior experience with it. After the intro class, I am proud to now be a part of Club Pilates at the Fort Lee and am very grateful to my intro class coach, Vanessa. She was attentive and full of genuine energy, helping me take my first step into this new world. All the staff are very friendly and informative. I can't wait to begin my journey with this wonderful team!

Source: Google

★ 5

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★ 5

love valentina’s classes ! They’re always challenging and I feel my body getting stronger 💪

Source: Google

★ 5

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★ 5

Valentina is an amazing instructor. Always get a challenging full body challenge every time. She not only guides you thru the moments but helps you focus on the little things you forget.

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★ 5

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★ 5

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★ 5

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★ 5

Consistent maintenance, convenient parking, and guidance from competent instructors. Recommended.

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★ 5

Good experience with teacher and very helpful for strength and health .

Source: Google

★ 5

Susan is a phenomenal instructor! She is very attentive to every member in class and shows so much care to everyone in the room. Her queuing and flow are spot on you will never be disappointed in any of her classes. I highly recommend you sign up for her classes!

Source: Google

★ 5

Linda’s the best

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★ 5

Eva is absolutely amazing!I love her classes

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★ 5

Wonderful club. Susan is an amazing person. Extremely knowledgeable and patient. The recruiting staff are warm and welcoming.

Source: Google

★ 5

I’ve completed close to 800 classes and am loving it!Staff and facilities are excellent.

All instructors are just wonderful. My fav instructors are Linda, Vanessa, Bella, Faye, Susan. Vanessa is terrific and superb teacher and makes every inch of your muscle work! Linda is hands down veteran, Susan top notch, Bella hard core, and Faye very meticulously designed class. But each has slightly different style so that your body will not be bored and will become stronger and leaner. Only downside about FortLee is that it’s very crowded so you need to reserve popular classes weeks in advance.

Source: Google

★ 5

Really loved the class. I felt my core and got a great workout in 30 minutes

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★ 5

Linda was great

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★ 5

I love Barbara, consistently delivering amazing workouts. She’s fun and changes routines constantly so we’re not bored. Highly recommend her!

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★ 5

Vanessa was awesome! Great class

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★ 5

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★ 5

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★ 1

STAY A WAY!
Management offered to give me back, classed I did not use. If I take off a negative review, I wrote on Google, in September 2024.

BE AWARE OF Miss representation of the terms of cancellation. And the terms of booking a class and securing a spot in a class.

Even with a valid Injury. Club Pilates Fort Lee. Convinced me to Freeze my account. Until I could come back. But renewed my subscription automatically after 6 MONTHS. Without verifying if I can even come back to practice. And started charging me again.

Now, that I still can’t practice. They still want 30 days’ notice+ last month’s payment and one more payment! Why? For what?
And threatening to send my balance due to Collection.

Scott, Sophia and Vianca – Best of luck, keeping this business healthy.
Small adjustments to your awful policies. Would have made such a difference for you and your clients.

And please save the trouble of replying to this post with your generic legal statement.

Source: Google

★ 5

Highly recommend! The staff made sure I felt comfortable and supported, taking time to explain everything. Their friendly, attentive approach created a relaxed and encouraging atmosphere that made the whole experience enjoyable and stress-free.

Source: Google

★ 5

Susan is fantastic. Very knowledgeable, kind and treats each person individually

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★ 5

I really love the Pilates classes here! The intensity is just right — challenging but still very approachable. What impressed me the most is how flexible and considerate they are. I wasn’t feeling well recently and had to cancel a class, and they kindly refunded the credits without any hassle. It made me feel truly cared for. The supportive environment and thoughtful policies make it easy to stay committed. Highly recommended!

Source: Google

★ 5

Source: Google

★ 1

This facility is unfortunately a reflection of its poor leadership, with the primary issue being the management—specifically, Scott, the owner. While the instructors and classes themselves were fine, Scott's behavior and complete lack of customer service etiquette have made my overall experience here among the worst I’ve ever had with any business.

I was contacted during work hours by Scott himself, who took it upon himself to question me about an internal billing error regarding an uncharged month. This is an issue that should have been addressed internally with staff—not directed at a paying customer in an accusatory and intrusive manner. His tone was confrontational, rude, and entirely unprofessional, as if I were responsible for the business’s own oversight.

Prior to this incident, I was informed I couldn’t cancel my membership after one month due to a supposed three-month commitment—a policy I was never made aware of. When I raised this issue, Scott outright dismissed it, claiming it was “highly unlikely,” despite my having the full text conversation proving otherwise.

It’s important to clarify that the person who originally signed me up was courteous and even accommodating in extending my credit window, which I appreciated. However, any goodwill from that interaction was completely overshadowed by Scott’s condescending, arrogant, and disrespectful demeanor. His behavior was not only unprofessional but genuinely unpleasant.

I would never recommend this facility to friends, family, or anyone who values respectful treatment and basic customer care. As long as the management continues to operate in this manner, I strongly advise others to look elsewhere.

UPDATE:
This is a response to the owner's reply to my review. His tone alone reflects a level of arrogance that’s hard to ignore—he clearly struggles with constructive criticism and instead chooses to discredit anyone who doesn't praise him. As for the claim that this place is no different from other gyms or boutique fitness studios—I’ve never been contacted in the middle of the day and berated because THAT facility failed to process my payment. You have my card. That wasn't my problem. I've also never been spoken to in such a disrespectful manner and gaslit to think I was at fault.
Scott has my phone number (I know because he called me twice—once before and once after I posted my initial review—to harass me about it), yet he hasn’t once reached out to apologize or make things right. At this point, I definitely don't want to hear it! Instead, he chooses to publicly shame anyone who voices a negative opinion. I strongly recommend avoiding this "gym". It’s simply not worth the money or the stress.

Source: Google

★ 5

I recently started attending Club Pilates fortLee and I have to say that it’s been amazing. All the instructors are very knowledgeable. They have many classes and they are open on Saturdays and Sundays, which helps a lot. The place is always clean and everyone is very friendly.

Source: Google

★ 5

Very attentive and friendly staff. Was shocked when the very owner of the place Scott handed me my loops for class! Classes are taught by attentive instructors and schedule offers a variety of class types and times. Couldn’t recommend more.

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★ 1

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★ 5

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★ 5

One word for Club Pilates … AMAZING 🦋

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★ 5

Best. Therapy. Ever. Feel so toned and at peace :) Completely changed my body, flexibility, and stability. Valentina, Misha, Grace, Bella, and Vanessa are my favorite classes to take!! Def a challenge. I would love to see Michael teaching there more. 🩷

Source: Google

★ 5

Terrific first experience!!! From Sophia the manager to Vanessa the instructor, just perfect!

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★ 1

They are such a scam when it comes to payments. Even though I cancelled my membership they are still trying to charge me. If you don’t want to get scammed find yourself a better place, their services are not exceptional.

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★ 4

I’ve been taking classes her since 2021. I’ve taken about 210 classes so far—recently have been taking at least 4 classes/week. They offer variety of classes from reformer & chair Pilates, variations of barre, HITT, TRX, and cardio. This location also offers classes in Korean and Japanese. Cadillac is available only for private lessons.

The schedule is packed from 6am to 9:30pm on week days and 7/8am to 7pm on the weekends by lots of different teachers. If you have unlimited monthly, you can also expand your options by taking classes in Englewood and North Vale Location.

I think the Fort Lee location has the most open and light filled studio with members who are serious about getting stronger. The vibe of the class feels more focused compared to other locations I’ve been to.

I have my favorite teachers: I tend to like more intense and technical teachers. But there is a wide range of insructors’ teaching styles, so you can choose the one that fits you.

I am giving 4 stars because I personally would like to see more level 2 Pilates classes and Cadillac classes in this location to learn more.

Source: Google

★ 5

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★ 4

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★ 5

Christine was both challenging and attentive. Good use of props and equipment.

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★ 5

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★ 5

Sophia~ She is always at the front desk, smiling brightly and kindly guiding me. I am always impressed by her who works hard~

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★ 5

Susan is one of the most knowledgeable and patient instructors at the studio. She is instrumental in my fitness and recovery process. She takes so much pride in ensuring each one of us enjoy and benefit from each session and that makes her one of the most sought out instructors at the Studio.

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★ 5

The nicest staff ever!!!

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★ 5

A beautiful and clean studio! An enjoyable space and love that it has 2 different studios, this allows me to take more classes!!

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★ 5

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★ 5

Love my workouts. Eva is great! Kicks our butts.

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★ 1

While I enjoyed learning from some of the wonderful instructors here, the management leaves much to be desired.

Popular times fill up very quickly, and the only way to secure a spot is to book many weeks in advance. This is a huge inconvenience for people who are working. Additionally, when you try to cancel membership, you are required to pay for an additional month, even though you provide a 30-day notice. I have read the contract thoroughly, and they were unable to provide me with an explanation as to why this is the case.

Overall, I did not feel that the management treats their members with respect. For this reason, I do not recommend this place.

Source: Google

★ 5

I love coming to Pilates in this fort Lee location. The studio space is large and offsets a variety of classes. The instructors are awesome, and so are the reception check in ladies. A special thanks to Sophia for helping me all my questions!

Source: Google

★ 5

Kept well put together, studios very cleans. the BEST instructors!

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★ 5

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★ 5

First class w/ Susi. Attentive, Positive Vibe. Knowledgeable. Made me at ease to learn and do more to better myself. Great Experiece❣️

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★ 5

Susan is unequivocally one of the most competent instructors of any fitness instruction I have ever received! She’s a pure joy to learn with!

Source: Google

★ 5

I had never taken a Pilates class prior to this morning. Misha at Club Pilates in Fort Lee, New Jersey, was very clear with his instructions on how to navigate the reformer. I enjoyed his class

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★ 5

I am new at Pilates, but this instructor was far most the best. The instructor was amazing. She was very professional. She assisted me when I needed it.

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★ 5

Wow such an amazing class! Left the class feeling motivated and wanting to continue Pilates! Not only that but it just felt like such an encouraging and open community, thanks fort Lee club Pilates! And shoutout to the best instructor Christine :)

Source: Google

★ 5

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★ 5

I love how Pilates emphasizes controlled movements and breath, which has helped me develop a greater mind-body connection. ALL instructors are knowledgeable and supportive, providing personalized feedback to help you achieve the best form and maximize your workout.

After just a few months, I've noticed increased strength and improved posture, along with reduced stress levels. The community vibe in the classes is welcoming and motivating, making each session enjoyable. I highly recommend Pilates to anyone looking to enhance their fitness routine and embrace a healthier lifestyle!

Source: Google

★ 5

Just want to give a shout out to Sophia at Club Pilates in fort lee - at the front desk !!! She goes above and beyond and always with a big smile!!

Source: Google

★ 5

Susan Heart is an amazing instructor. Besides being upbeat and encouraging in her teaching style, she is very clear with instructions and keeps changing up the exercises to keep it fresh. She also takes the time to explain the correct form and focuses on safety which I really appreciate. Pilates can be tricky for beginners and you can see that Susan wants to make sure we learn how to use the equipment properly and avoid injury. I can’t say enough great things about Susan! So glad to be able to take her classes several times a week!

Source: Google

★ 5

Susan was so helpful and explained everything so it was understandable!

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★ 5

I joined Club Pilates 3 months ago and I'm hooked. I love taking classes a few times a week. All of the instructors are great, and I love attending classes with Vanessa, Linda, Susan and Jennifer each week. Sophia and all of the front desk staff are always friendly and attentive. Booking classes is easy through the app. Overall, I've had a great experience and look forward to continuing growing stronger. My only regret is not starting sooner!

Source: Google

★ 5

Susan is a great instructor. Always very attentive to all participants. I just love my classes with her!

Source: Google

★ 4

Could've been 5 stars, but after my experience with pilates police Susan, I had to demote the rating. I'm relatively new to pilates and have had great experiences with all of the trainers I got to work with. Upon entering the studio for a level 1.5 class, which I had already taken quite a few of, I was immediately approached by Susan who proceeded to inquire about my pilates experience in front of the whole class. For reference, nobody had told me what the requirements for taking level 1.5 classes were. I had no idea you had to attend 20 level 1 classes to be able to take a level 1.5 class, so when I told her I had taken roughly 7 1.5 classes but only 1 level 1 class, she continued to tell me how that's not allowed and that I shouldn't be in this class, hammering in the fact that there were people in that class who had done thousands of sessions. Like I said I had only really been taking 1.5 classes since I started doing pilates, besides a few lingo confusion at times, I was for the most part, pretty acclimated to the routines. I genuinely thought she was going to kick me out by the hostile manner in which she spoke to me. She reluctantly let me stay, and the class was for the most part easy to follow, but she made it a point to say repeatedly not to look at your neighbors and copy what they're doing referring to me as sometimes I would have to look over to see if my form was correct. She also continued to say multiple times that there are many advanced people in the class and how a lot of them have over 1000 classes under their belt, over and over. She seemed so bothered by the fact that I was there that it honestly made me feel uncomfortable and kind of embarrassed. It's like she was waiting for me to mess up a bit just to say there are people in here who have taken THOUSANDS OF CLASSES. I'm definitely going to make it a point to not schedule with her again.

Source: Google

★ 5

Great workout, friendly staff, clean studio. I really appreciated how Susan helped me adjust my workout for my arthritic knee. First time I’ve been able to workout without pain in months! Linda is amazing as well. She really knows a lot about Pilates and proper positioning.

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★ 5

週2回日本語で受けられるクラスがあります。インストラクターのMakiさんは優しく丁寧に教えてくれて、こちらの要望も取り入れてくれます。また、フロントデスクの方も親切です。

Source: Google

★ 5

Club Pilates Fort Lee でピラティスを始めて3ヶ月になりました。クラブピラティスフォートリでは、 英語、韓国語、日本語の授業が多様であり、複数の言語で授業が提供されていると、自分に合った授業を選びやすく、学びやすい環境です。Staffと先生みんなが親切で授業も上手くできます。
きれいなMaki先生がおしえてるClassで習っています。日本語の授業はだのしくて、さらに健康や体調が改善できます。3ヶ月ぶりに体の姿勢が良くなり、スリムになって元気になっている感じです。本当におすすめです。

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★ 5

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★ 5

Great place with friendly staff. I was really late coming from work one time and they made an exception to rebook me to another class on the spot. Super helpful.

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★ 1

Very loose management and confusing rule policies.

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★ 5

All the instructors are wonderful and the studio is so clean.

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★ 5

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★ 5

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★ 5

I love coming to club pilates one a week and I enjoy my classes very much. Always a great environment.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

Great class options. Love Valentina and Natalie! Both are amazing instructors and you get a great workout in.

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★ 1

Clean studio, easy to sign up for a drop in class via app. Otherwise, not impressed with the instruction, and way too slow paced. The lady at the front desk was friendly; not so much the instructor who seemed she'd rather be anywhere else (given the small class, you'd at least expect the instructor to ask for your name if you're new but not here, at least with the instructor I had). Paid $50 expecting a personalized experience similar to the intro class, but this was far from it. Recommend trying a drop in class to make sure this place is for you before signing up for a membership.

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★ 5

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★ 5

Jennifer nash is amazing!!

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★ 5

Susan H at Club Pilates Fort Lee is an excellent instructor. She changes the exercises and movements for every class, not only making it fun, but the results are amazing. My stretching ability, muscle memory and endurance is evident.

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★ 1

they charged us after we canceled our membership, and blocked our phone number!!

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★ 1

Arrived to class and was told that j need to have socks with me. I didn’t know that special socks were required. They sent me 2 emails and none of these emails were saying about socks.disappointed because I really wanted to try the class and sign up for the membership.

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★ 5

Hands down best Pilates studio around! Clean, welcoming and professional staff!

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★ 1

Please check the fine print in your contract might you want to quit this club!

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★ 5

Free Intro Class: I love how the instructor Hyerin made adjustments to each person’s posture. It felt personalized even though it was a group class. And we got quite a lot done in a short amount of time! I also love how personable Julia was. I can’t wait to sign up for a membership!

Edit 10/2024: I signed up for a membership!

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★ 5

Love this place - classes and instructors have been amazing and really challenging. Real community feel and solid equipment.

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★ 5

Leaders are very good at seeing when help or adjustments are needed

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★ 5

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★ 5

Best studio on the east coast! Always high energy at the Fort Lee location. Everyone’s super friendly, and they always have something fun going on in the front. I love that the classes run late, allowing me to take a class after work, also way better for parking! I love the team at Fort Lee!

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★ 5

First time pilates and hooked. Friendly staff and instructors. Nice, clean facility offering various levels and class styles. Highly recommend!

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★ 5

I LOVE this studio! Vianca has treated me like family since day one 🤍 This studio is always clean, and the instructors are amazing. Susan, Eva and Misha are my GO- TO’s!

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★ 1

If you are not ok to have your pictures and videos on social media while you are working out without taking your permission, avoid this place. They are rude and unprofessional too.

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★ 1

DO NOT JOIN!! this location specifically has the worst treatment for the members . Never seen such rudeness honestly.

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★ 5

Great work out with special instructors like Susan and Linda.

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★ 4

That was a nice explanation. I need to exercise regularly. Thank you.

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★ 1

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★ 4

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★ 5

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★ 5

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★ 5

Thank you for a grt experience.

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★ 5

Love my classes with Jennifer Nash. I really feel the progress with her
Would love it if she had more classes and days.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 1

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★ 5

Excellent exercise ^^ Great teachers and great circumstances to work out

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★ 5

I have gotten so much stronger, especially core.
A lot of pain from prior injury is resolving. So happy to be doing this with great instructors.
Love Linda, Susan, Denise, Alicia

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★ 5

Ana is an amazing instructor. She never disappoints.

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★ 5

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★ 5

This is amazing place. My physical strength is improving.

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★ 5

The most helpful and accommodating staff. Most especially Vianca who has been so helpful with my daughter’s membership as she is a competitive swimmer with an unpredictable schedule. All the instructors are amazing. Susan has been so great with my daughter, knows what she needs as an athlete. I highly recommend this location.

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★ 5

The club was well kept staff super professional and the instructor was unbelievably helpful making us feel like pros

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★ 5

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★ 5

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★ 5

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★ 5

There are three instructors who deserve special mention, Misha, Linda and Susan. All three are spectacular teachers who understand human physiology and give clear unmistakable direction. They are also very quick to give a hand to the newbie who may not always get it right the first time.

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★ 5

Susan Heart is a wonderful teacher!

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★ 5

Great intro class and really explanatory lesson by Jennie! She absolutely the sweetest instructor and super caring and is very attentive~

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★ 1

The three studios under this management located in englewood and fort Lee are engaging in false advertising and false promises to United Healthcare AARP members. They are listed as providing 4 classes per month under United Healthare Medicare supplement plan but in fact both studios have a wait list of 12-13 people that never budges or changes. Many classes are not full so they could offer 4 classes per month but they don’t want to since the reimbursement is clearly not acceptable to them. They should simply remove Club Pilates from the United Healthcare site rather than falsely advertise.

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★ 5

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

Best studio! Great classes and instructors - all who are so knowledgable! Also there is a great variety of classes at different times!

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★ 5

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★ 5

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★ 5

Love Club Pilates! The absolute best workout… love the studios in fort lee and englewood! My favorite instructors are Linda and Jennifer!

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★ 5

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★ 5

Club Pilates has become a huge part of my life. I schedule a class almost every day and sometimes two classes. The instructors are knowledgeable. There is a variety of instructors which is good, because each one has a slightly different style of teaching.

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★ 5

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★ 5

Susan Heart is a fantastic instructor at Club Pilates Ft Lee! She always keeps it interesting and fun.

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★ 5

All the Instructors are wonderful. Always have a good experience with each class.

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★ 5

The classes are great . Everything you are directed to do is explained so specifically which makes it easy to follow and the workout so beneficial

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★ 5

Love it

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★ 5

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★ 5

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★ 5

Jennifer Nash is my all time favorite instructor she bring peace and tranquillity to my life every time I go! She is such an amazing instructor with great energy ! Thank you !

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★ 1

Dont go to this place!! They will sell you their $16 pair of socks before you even join the intro class. They offer so called “free intro class” but then ask you to buy their socks for no reason. I have done Pilates with my normal socks. Don’t go if you don’t even know if you are doing Pilates.

Source: Google