★ 5

Clean, well maintained, machines are fairly new.

A good option for the area since the local Retro Fitness closed.

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★ 3

Gym is good but recently they have been enrolling a lot of new members and it is quite frankly overwhelming with no space to workout and breathe. The turf is almost all the time booked with no space to even warmup. Hopefully they don't push it more and keep going overcapacity and above gyms standard space limit. It is hard to workout and find a free machine.

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★ 5

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★ 5

Great gym. Well staffed by great people, LOADS of equipment and classes, and beautifully maintained. You really can’t ask for more in a gym.

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★ 5

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★ 4

Medium sized, one floor fitness gym with good equipment, friendly staff, and good atmosphere that celebrates various seasonal holidays. Tanning, red light therapy,. Massage service at additional cost.

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★ 1

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★ 5

Very welcoming gym, especially Noah always happy to be at her job and super friendly!

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★ 5

I’ve been coming to Crunch Fitness for a while now, and I just have to give a big shoutout to the front desk team—especially Noah. She’s always welcoming, professional, and genuinely friendly every time I walk in. It’s the kind of positive energy that makes you look forward to your workout.

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★ 5

Noah is amazing. She always smiles and brightens up the gym. Front desk staff are very kind and helpful. Gym is clean and she makes sure the gym is ready for the next day.

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★ 5

Noah is always friendly, professional, and helpful at the front desk. She keeps the gym clean and organized, creating a welcoming environment every time I visit. Excellent service!

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★ 5

The environment at this crunch is great! Shoutout Noah for always being so kind at the desk. She radiates with positive energy as you walk through the doors. I would highly recommend this gym to others

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★ 5

Noah is awesome!

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★ 5

Always a pleasant time - a special thanks to Noah and all the other employees

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★ 5

Gyms super dope, everything’s clean, equipment is solid. Staff is always super friendly. Always nice to be greeted by Noah’s warm greeting and smile.

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★ 5

Noah is such a great front desk receptionist! She is always so welcoming and can always have a quick chat about our days!

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★ 5

Currently searching for a new gym and crunch was very clean and has lots of new working equipment. Also the smoothie from Noah was amazing. Noah was very friendly and inviting, made the gym very welcoming!

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★ 5

I visited this gym as a guest. I like all the different equipment they provide and it’s very clean. The staff is very friendly, Noah created an especially welcoming atmosphere at the front desk!

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★ 3

Gym is okay. Janitorial staff does their best to keep site clean. Front desk is welcoming. Noah, is super helpful, courteous and professional. Always greets members with a smile.

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★ 5

New to crunch east Windsor and it’s been a good experience overall. Noah helped setup my account and was great with all the needed info.

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★ 5

Noah makes the best smoothies 10/10

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★ 5

Noah was very helpful with getting me all the information regarding a membership. If you’re considering joining, definitely talk to her to get you set up

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★ 5

Place is clean and organized, staff is always friendly. Shout out Noah !!

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★ 5

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★ 1

At the time of sign-up, the gym verbally promised there were no long-term commitments and that if my circumstances changed, I could cancel without penalty.

I was severely injured at work (bicep rupture) and could not go to the gym. I later tried to cancel explaining I was injured and I was met with resistance. Despite multiple attempts to explain that I had been verbally assured of a flexible, no-commitment membership, the staff repeatedly pointed to the written contract I had signed. They refused to cancel my membership, stating that I was bound to a long-term agreement with specific cancellation restrictions, none of which were clearly explained to me at the time of sign-up.

This led to an extremely frustrating back-and-forth, during which the gym refused to honor the verbal agreement I was given. Instead, they continued billing me and eventually sent the account to collections, damaging my credit.

Source: Google

★ 5

I visited this Crunch while in town from out of state, and it’s by far my favorite one yet. The gym is clean, well organized, and has equipment I can’t find at other locations. Katherine the GM, was at the front desk, she was fantastic! Her positive energy lights up the whole gym! She was so friendly and welcoming, and she really took the time to talk to me and answer my questions. I really appreciated this gym; it’s definitely worth leaving a review for!

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★ 5

Sue is awesome! 👍

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★ 1

Had a bad experience with their management. They kept charging me monthly even though I’ve requested to cancel my membership. Then they wouldn’t refund me the money that they took. Horrible customer service:

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★ 1

This center keeps charging my credit card after membership was removed in month of April and May 2025. Take a copy of membership cancelation as front desk refuses to accept membership was canceled.

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★ 5

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★ 5

I am writing a 5 star review for MY COACH David Figueroa. I connected with David during the Hightstown Friday Fun event. I struggle with knee issues but desperately want to get back to hiking. I had an instructor for 2 years who was unable to get me to the next level. I am so so grateful for meeting David who is amazingly knowledgeable, humble, investigative, and gentle all the same - keen on working with you to help achieve your goals. For the first time in my life I got a proper assessment done of muscle fat and body composition which provided a great compass and guide to progress. He has on many occasion given me a great perspective on progress and motivated me. I feel already that I am working harder than before and being more consistent coming to the gym. I am grateful to him and hope to keep improving on this health journey to make it back to the mountains. ❤️❤️❤️❤️

*****************************
Writing this review for MJ was so professional and handled the whole process of membership renewal smoothly and really listened to my questions and answered them. It is because of MJ that I renewed my contract. I love this gym and happy I renewed it! Thanks MJ ❤️

Source: Google

★ 5

We have always had an amazing experience in this location. Everyone who works here is super friendly and helpful. They really care. This location is highly recommended.

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★ 5

Clean and well maintained. Front desk is very friendly and had a great experience with Eric helping me with my membership!

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★ 5

Really nice and friendly.

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★ 5

Jasmin at the front desk was absolutely amazing! She was so kind and easy to talk to and made my experience great!

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★ 5

Very clean very nice

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★ 5

Jasmin at the front desk is so sweet and helpful! Amazing service!

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★ 5

I loved the environment so much! Especially Jasmin!! She was very attentive and friendly!

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★ 5

Great gym with an awesome staff! Jasmin at the front desk is always so friendly and welcoming!

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★ 5

Jasmine was such a big help at Crunch!! She is so kind and has such a bubbly personality! She makes everyone feel right at home!

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★ 5

Jasmin is super nice to me at the front desk! It’s so nice being greeted by her and her shakes are amazing! Ask her to make u a shake!!

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★ 5

Jasmin always greets me with a smile and makes me feel welcome at the gym! It really makes a difference to start a workout being greeted by someone who clearly takes pride in their work. It's clear they care about the members and the atmosphere of the gym.

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★ 5

I wanted to take a moment to share the outstanding service provided by Jasmin at the front desk. She greets everyone with a warm smile and a friendly attitude that sets the tone for a great workout.
She is consistently professional, courteous, and efficient—whether it’s helping with check-in, answering questions, or resolving small issues, Jasmin handles everything with a positive attitude. Her genuine care for members truly stands out.
It’s clear that Jasmin takes pride in their role, and her dedication makes a big difference in the overall experience at the gym.

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★ 5

Hiii I go here often and Jasmin is always there to welcome and support me in my fitness journey. It’s a comfortable and motivating environment because of her 😁😁

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★ 5

This place is great but Jazzy’s the best! Super helpful and kind

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★ 5

jasmine at the front desk is amazing!!

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★ 5

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★ 5

Go sign up at this gym with Eric and Noah they both are very nice and helpful. They deserve a promotion.

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★ 1

I normally don’t write reviews, but i feel the need to share my and my cousin experiences at this gym. First of all staff. Specially David Figueroa personal training manager. Very unprofessional especially towards my cousin (a minor). She was pressured on signing up for a trial that she didn’t want and kept saying no. Instead she was charged $275. They went against their terms and conditions by making a minor sign without parental permission.
She canceled her membership over three months ago and was promised a refund, but despite multiple follow-ups, she still haven’t received her money back. We’ve contacted the staff several times, both in person and by phone/email and no refund and solution. Even though she cancelled her membership within the three day “clause.”
This situation has caused unnecessary stress and shows a lack of professionalism and accountability. I would caution anyone considering joining this gym to be very careful—especially when it comes to contracts and payments.

Source: Google

★ 5

Jasmin is amazing at the front desk!

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★ 1

I just joined and it hasn’t even been a week. To be honest, I’m very disappointed. I did my research by reading through all the online reviews which were seemingly very pleasant and decided to sign up for the peak membership online. I got a phone call from a staff member who set me up for a kick off session. My kick off was on 5/23 at 11 with Anthony and when I walked in and approached the personal training station, I was told to walk off to the side so they can finish up their conversation and then they would come help me. It was rather rude but I waited until they were ready for me. Anthony himself was new to the gym and disclosed it to me which I appreciate but I’m so confused why they would sign me up with him when he himself doesn’t even know the ins and outs of the facility. I asked for my kick off to be rescheduled for that following Monday. I was scheduled with David for 11 on Memorial day and the morning of, I called the facility multiple times wondering if I can come in before 11. I called at 8:37 am and was told “hold” in the most rude manner possible and placed on hold for about 4 minutes before being hung up on. I know some person in management is going to say this is false so I’ve attached the call records with time stamps. I called back and my call was canceled. I called again and this time the same person picked up the phone and said “Ima put you on hold” and continued to put me on hold. Absolutely no professionalism, no manners, nothing. Just an aggravated staff member answering the phone who is a direct reflection of the gym. I was placed on another 2 minute hold before being disconnected again and then on calling again my call was canceled twice. See the time stamps I uploaded. Finally, when my call was picked up, I was told nothing could be done to move my appointment earlier which is fine but the entire experience of calling the gym for a simple query was an absolute nightmare. I arrived for my kick off session on time but my trainer was late. When he did arrive, the session was informative and David is a good trainer who gave me many helpful tips. The facility itself is not kept clean and some of the machines are just beat up and old. Today, on 5/29, using the app, I tried to sign up for a class but it wouldn’t let me and promoted that I would be unable to sign up for a class earlier than 22 hours of the scheduled time. I called Crunch and a female staff member answered the phone at 10:26 am and said “that’s just how the system is set up” and that if I’m unhappy, I can go ahead and cancel my membership. She also added that I would still be responsible for my yearly dues even if I choose to cancel my month to month as that is a part of their policy. I never even spoke about canceling my membership and was simply asking for a solution on booking classes in a timely fashion. She also pointed out that I signed up online and not with a team member so I wouldn’t know these things in the most condescending way. Why exactly can’t I sign up online? Why make it an option to sign up online if it’s not the recommended way? I have never experienced a staff who just does not care about the quality of their service. I have also never written such a long and detailed review, that too a negative one in the entirety of my existence but I am so disappointed and don’t want anyone to go through this. She then stated she would set a timer and schedule me for the class in conversation and she never did, so there’s that. I hope the higher ups can look into these issues, if there are any higher ups or any management staff members who actually care to improve customer experience because this was simply unacceptable.

Source: Google

★ 5

Great gym, great staff but I’ll only workout if Amber is working…. She’s the best employee around😳

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★ 5

Jasmin is always pleasant when you arrive.

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★ 5

Love this gym! The staff is super nice! Gym is very clean. Would definitely recommend.

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★ 5

Jasmin is a great worker!!!!

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★ 5

Jasmine was a big help! She was so welcoming and kind as a receptionist at my recent visit. Her shakes were to die for. She made the environment of Crunch Fitness positive and I was lucky to have her help me out!

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★ 5

Amber is FABULOUS! She always has a smile and is attentive to every guest that comes into the gym! I always look forward to seeing her when I go to work out!

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★ 5

Amber B is awesome. She’s always super sweet, helpful, and kind. Whether I’m checking in or just have a quick question, she makes the whole experience better. Really appreciate her!

Source: Google

★ 1

If you have a Peak membership with Crunch Fitness and are visiting from out of state, don’t bother with this location. I’ve never had issues using my membership at other Crunch gyms—until now. I drove 20 minutes just to be told I’d have to pay for a day pass because they’re in a “higher tier,” even though I have the highest level membership. They would’ve easily made up the cost with what I usually spend on water and a protein shake. For comparison, even the Brunswick location accepted my membership with no problem. Totally disappointing—save your time and money.

Source: Google

★ 5

Quiero agradecer a Noah de Crunch Gym por su increíble atención durante mi visita. Fue muy amable y me ayudó muchísimo, desde prepararme un smoothie delicioso hasta programar mi sesión de inicio sin ningún problema. Su actitud positiva, profesionalismo y disposición para ayudar hicieron que mi experiencia fuera excelente. Noah es una gran representante del buen servicio al cliente. ¡Gracias por todo, Noah!

Source: Google

★ 5

I just want to give a big shoutout to Noah at the gym. She is always incredibly helpful, friendly, and professional. Whether it’s answering questions, giving advice, or just offering a warm welcome when I walk in with her beautiful smile. Her positive attitude and willingness to help really make a difference in my experience at the gym. She’s a Huge Asset to the team and one of the reasons I look forward to coming in. Thank you for all that you do!

Source: Google

★ 5

Jasmin was so sweet and helpful when I had a bunch of questions. She was very knowledgable and made me feel so welcomed.

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★ 5

Jasmin at the front desk is so helpful and personable! She always has a big smile on her face when she greets everyone!

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★ 5

Great gym. Jasmin at the front is very helpful!!! Will keep on going

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★ 5

Great gym, clean & bright.
Jasmin at the front desk is super sweet & helpful…I feel very welcomed with the environment. Love the shakes!

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★ 5

Have a great work out !!

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★ 5

Love this place. Great service very friendly staff. Jasmin was able to assist me about the gym. I appreciate your help in what you do. You rock

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★ 5

This is my favorite gym! Electric environment and great people. Shoutout to Amber and Kat who were a huge help to me at the front desk.

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★ 5

Crunch Fitness in East Windsor is a great place to start your fitness journey. All the staff and trainers are wonderful people.

Shout out to Amber! She is awesome at her job and her positive personality is infectious to be around. Myself and other members all say being around her positivity is a great way to start off the session.

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★ 5

Great gym great people front desk attendants are very nice. Amber at the front is very helpful.

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★ 5

amber at the front desk is always so welcoming and helpful!!

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★ 5

This is a great gym!! Shout out to Amber at the front always being a breath of fresh air!!

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★ 5

Amber at the front desk is very nice

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★ 5

Staff was extremely helpful, Amber at the front desk was very professional and helped me right away

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★ 5

Crunch Fitness is awesome, but let’s be real—the real reason I keep showing up is Amber at the front desk. She’s like the Beyoncé of gym greeters. No matter how tired, sore, or “I-regret-signing-up-for-this” I feel walking in, Amber’s energy instantly makes me feel like I can survive leg day. She’s incredibly friendly, helpful, and always goes above and beyond to make sure members feel welcome and supported. Whether I’m checking in, asking a question, or just having a quick chat, Amber is always professional and kind. She’s a huge asset to the Crunch team and a big reason I love coming here!

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★ 5

The front desk girl Amber immediately made me feel confident that I chose the right place. She was so helpful and kind. She’s a great addition to the team!

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★ 5

Amber at the front desk is absolutely amazing! Every time I walk into Crunch Fitness, she greets me with a warm smile and a positive attitude that instantly boosts my mood. She’s professional, friendly, and always goes above and beyond to help with any questions or needs. Whether it’s checking in, handling memberships, or just making conversation, Amber makes the experience feel personal and welcoming. She truly sets the tone for a great workout. Crunch is lucky to have her

Source: Google

★ 5

Amber at the front desk has been BEYOND amazing. Helpful, insightful, great conversationalist, funny, beautiful, and so enthusiastic about her job. I would come back here to work out only if Amber is always employed!! Thank you Crunch East Windsor for having a wonderful and beautiful girl in front to greet us all!!

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★ 5

Girl at the front desk Amber is awesome!

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★ 5

Ambers awesome!! Her arms are getting jacked from all the weights she has to re-rack at the end of her shifts, what a hard worker

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★ 5

amber is the greatest desk worker of all time pretty much

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★ 5

Clean facility and professionally run. Enjoy working out there. Debbie, the Zumba instructor, is amazing - I clear my schedule just to make it to her class. The only suggestion would be to add more classes. All classes are in high demand and fill up fast.

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★ 5

Jasmin is so helpful at the front desk!

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★ 5

Amber was great!

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★ 5

Crunch fitness east Windsor is great!! Jasmin at the front desk is so friendly and welcoming whenever I walk in!

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★ 1

Crunch, they have great personal trainers who truly care about helping people to achieve their goals. The managers on the other hand only see $$$ instead of people, they’ll continue to charge your card, lie to you about what’s going on, and they have mold in the saunas and haven’t told any of the members about it. I used to love crunch until the most recent managers turned me off to the place.

Source: Google

★ 5

Best gym by far with outstanding staff & so many great trainers!!!

Ken is one of the remarkable personal trainer at Crunch Gym that I had the pleasure to work with. He trained both my daughter & me with drills that kept us moving & charged up at the same time. Ken was very informative with the “how to’s” with utilizing the machines the proper way.

Look, whether you’re just starting out or looking to elevate up your routine, Ken knows how to challenge you while keeping things motivating and fun. His attention to form and technique ensures safe, effective workouts. Highly recommended for anyone serious about reaching their fitness goals.

Health & wellness regards,

Denise W.

Source: Google

★ 5

I have been to many gyms before trying this for a few months and I must say it is the cleanest of them all. The trainers (shout out to Luka, Ken, Juan, Alvin, Paola) here genuinely care and are fully vested in improving the health and overall fitness of gym goers (would recommend PT sessions for someone new to the gym or even someone trying to reach the next level). They also offer many choices of classes from Spin, HIIT, Yoga, Pilates, Zumba, Cardio, Strength with various schedules. I personally enjoy regular pilates with Karin and yoga with Joyce, so far. Their hydro massage is great for relaxing. They also have red light therapy but haven't used it yet. The front desk staff always has a smile on their face and are very welcoming! Overall, I would not think twice before considering to be a monthly member.

Source: Google

★ 5

I am currently training with Paola, and the results of the last three months of PT have been excellent! She is a great physical trainer. Paola has dramatically encouraged my routine and motivated me to accomplish my goals quickly. Her friendly personality, knowledge, dedication, and flexibility have been outstanding. Paola has made this such a positive experience.
I would highly recommend Paola to anyone seeking a personal trainer.

Source: Google

★ 2

Didn't get a great feeling walking through the place, and the staff seemed more interested in talking me into signing up than anything else. Sales pressure felt really creepy, especially when they pursued me by phone and email days later to "follow up".

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★ 5

A very well kept secret in East Windsor. Excellent gym but no steam room.

Overall good value for money and lots of equipments.

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★ 1

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★ 5

Love this gym—super clean and GREAT classes, especially Zumba on Saturdays with Debbie!! She is the Best Zumba instructor EVER!!!

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★ 4

Gym is good with some different equipment. I wish they had longer hours and should be open 24 hrs. That would be a game changer.

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★ 5

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★ 5

Crunch in East Windsor is the best . From the fitness space to the sauna. I have been recovering from a bad injury and being here has helped me to get back on track, physically and mentally . Amber and Eric are so friendly at the front desk they have truly made the atmosphere somewhere I want to be. They always greet me with a smile and truly make my day. The shake and wellness aspects of the gym are an ultimate place helping me to recover from the hydro beds to getting the right protein in after a workout. This is by far the best gym I have been to in awhile and I’m happy to now be a member here at the east Windsor crunch . Thanks !

Source: Google

★ 5

Great gym !!

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★ 5

I'm literally here almost everyday been coming here for years now honestly love this place and would highly recommend this gym ! Amber A, Amber B., and Eric C are the best around ask them for anything!

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★ 5

I love the atmosphere at Crunch. The trainers are great, I am loving working with Gloria. The front desk team is great especially Amber!

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★ 5

Most people who go to the gym do so with similar focus: We lock in and focus on building the best version of ourselves. With that in mind- you can more or less work out anywhere. So, why choose Crunch?

For me, it's because there are people like Amber here. When I show up (one of my many sporadic workout days) I'm not only greeted with a smile, Amber remembers my name. I'm asked about my week, my workout goals for that day, and always get an expert made protien shake on my out!

A good gym is a solid place to get stronger and healthier. A great gym is that and and a dash extra. Amber goes the extra mile every time, and because she does that, Crunch isn't simply a gym, it's a healthy, fit, community.

Source: Google

★ 5

I absolutely love this Crunch gym! I've had some not-so-great experiences at other Crunch locations, but this one is amazing. The staff is so friendly and the vibe is great. A special shoutout to Amber for always being so welcoming and kind! Thank you girlyyy!!

Source: Google

★ 5

Always a great time coming here for a workout. Staff are super friendly and helpful. Shoutouts to Eric and Amber for the constant support towards my health goals.

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★ 5

This is such a great place to workout at! Amber especially being a highlight of the experience, as her uplifting energy gets my hyped to work everytime!!

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★ 5

Let me just start off and say all there staff are 🔥🔥 but everytime I walk in Amber and Eric keep the energy alive. And after my 3 hours pump in the gym they know how to make a killer protien shake yah keep that energy 🔥🔥🔥💯💯

Source: Google

★ 5

So many good things about this gym, from trainers to front staff. Amber upfront is super welcoming and energetic! Love this gym !!

Source: Google

★ 5

Very friendly workers from the cleanup crew, to the trainers and as well as the front desk. Both eric and amber work very hard, and are always attentive of anyone. Was kindly given this by Amber. Overall an amazing experience definitely recommend it here

Source: Google

★ 5

Amber has a unique ability to make everyone feel welcome and included, regardless of their fitness level. Her classes are not only challenging but also fun, filled with creative workouts that keep us engaged and motivated. She takes the time to provide modifications for different skill levels, ensuring that everyone can participate and improve at their own pace.

What sets Amber apart is her genuine passion for helping others achieve their fitness goals. She is always available for questions and gives personalized advice, whether it’s about technique or nutrition. I’ve personally benefited from her tips, which have made a significant difference in my progress.

Source: Google

★ 5

Been coming to this gym for awhile now, it’s got a great environment. I gotta say that the worker up at the front is phenomenal! Goes above and beyond for anyone, is definitely deserving of a promotion and raise!🙌🙌

Source: Google

★ 5

I love this gym and Amber A at the front is great at her job! the gym is also clean :) had a very lovely time there.

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★ 5

This gym is the best around! The most clean gym I’ve been too so far. Amber A at the front is great! Sales person Eric Chianese sold me my membership and was very helpful during the tour he gave me.

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★ 5

Great gym, love it here, and Amber A. at the front is awesome

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★ 5

Omg thia place is great, the front this gem named Amber is the nicest and sweetest there. Always is able to make a connection with someone and put on a smile for the costumers. 100 percent would come back.

Source: Google

★ 5

Had such a great experience over all.. Ms. Amber at front desk is always super helpful & the sweetest!

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★ 5

Amber at the front desk brings amazing customer service to this facility. She welcomes everyone with her bright, warm smile and friendly attitude! She’s been such a great addition to your team!

Source: Google

★ 5

Ive been a member for about two-ish years now and i enjoy the atmosphere and all the equipment at this gym! my favorite employee is Amber🩷 she always has a great attitude when i come in and i am thankful this gym is so close to me. I even got a couple of my friends to join too :)

Source: Google

★ 5

i’ve been going to this gym for a few months, nice and friendly staff but a special shout out to Amber, always love seeing her, she makes the experience that much better!

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★ 5

Amazing this girl Amber deserves a raise

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★ 5

Amber A & Mj are such a great help! General Manager Kat is also fantastic !

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★ 5

I love going to the gym here. Everyone is so friendly and the equipment is easy to use. Amber is also super helpful and makes going to the gym a better experience.

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★ 5

The gym is amazing has everything I need for a good workout . Love the staff at the front desk . Amber is always willing to help and greets every one with a bright smile .

Source: Google

★ 5

The people at the desk was so kind especially Amber, she was so sweet and giving advice on what was good equipment to use for a certain workout

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★ 5

I had a question with my membership not too long ago, Amber impressed me with going above and beyond to help me resolve it. Amber was fast, patient, understanding, and simply kind. Ambers willingness to go the extra mile and make sure I was able to get my workout in made me feel okay with asking any questions at that point now even want to upgrade my membership. The front desk turned a potentially frustrating situation into a positive interaction.

Source: Google

★ 5

Front desk has never faulted me in service, shoutout Amber for being on of the best muli-tasker I've seen!

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★ 5

I love that they serve Vegan protein shakes, and they taste great with low calories.

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★ 5

Love this gym, been going for years. Staff is all very nice and helpful. Amber at the front desk and other staff have been very helpful for such a long time.

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★ 5

Amber at the front desk is very personable and an amazing help! I highly recommend going to this gym!

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★ 5

OMG THAT girl Amber A is so helpful and kind. Thank you for ur help!!

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★ 5

Amber is the best! I recommend anyone that goes to crunch to work with her! She’s so understanding and wants the see the best out of you no matter what

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★ 4

Amber is always super friendly and kind to everyone who comes in

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★ 5

amber a. is goated with the sauce you should go to this gym just for the vibes amber brings to the establishment

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★ 5

kelly is the best. she is queen she helped me check out. and it doesn’t smell in there

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★ 5

Always like to enjoy the many options of equipment, sauna, & protein shake bar at the end of a session, thank you to Kelly & Mj for being helpful & polite!

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★ 5

Kelly was very helpful at the desk. She is the best!

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★ 5

I've been working with Vanessa and she is awesome! She pushes me to work hard and encourages me through each workout!

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★ 5

This gym is great for the price and always clean when I go in. And their front desk staff is AWESOME! Kelly might be my favorite human ever.

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★ 5

It’s a great place and KELLY is awesome!!

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★ 5

I’ve been going to crunch since June and have had the best experience! Kelly at the front desk is the best !!

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★ 3

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★ 5

Love it here! The place is great, always clean, the staff is friendly. Kelly is great and she makes the best shakes to fuel me up after my workouts. Highly recommend

Source: Google

★ 5

Been going to the gym with my friend as a guest and am really considering getting my own membership. The staff is amazing and welcoming and there is always plenty of equipment in rotation. The best part by far is grabbing a post workout smoothie. Have to thank Kelly for always making us feel welcome. Thanks Crunch.

Source: Google

★ 5

Crunch is a great gym. Don’t forget to stop and get a smoothie made by Kelly! She’s the best!

Source: Google

★ 5

Crunch Fitness East Windsor is a great gym to visit when traveling in the central nj area. The staff is lovely, the equipment is clean & Kelly is always welcoming at the front desk and makes a great smoothie.

Source: Google

★ 5

I recently had the pleasure of receiving service from Kelly at the gym, and I can't say enough good things about her! From the moment I walked in, Kelly greeted me with a warm smile and made me feel right at home. Her knowledge of fitness and training is impressive, and she took the time to understand my goals and tailor her advice to my needs.

Kelly's enthusiasm is contagious, and she genuinely cares about helping her clients succeed. Whether it was guiding me through a challenging workout or offering helpful tips on nutrition, her support was invaluable. If you're looking for someone who goes above and beyond to ensure you have a great experience, Kelly is the person to see!

Highly recommend her services to anyone looking to elevate their fitness journey!

Source: Google

★ 5

Nice gym, Kelly always makes my shakes perfect :)

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★ 5

kelly is the best!!!

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★ 5

Love this gym! It’s always so clean and Kelly is SO nice, the staff is extremely helpful!

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★ 5

David gave me a tour, and everything was amazing. Great service and professional staff to help!

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★ 5

Coach Kenny Castillo is the best! He’s knowledgeable, motivating, and genuinely cares about helping his clients succeed. Every workout is tailored to my goals, and he ensures proper form while keeping things fun and challenging. Thanks to Kenny, I’ve made amazing progress and feel stronger and more confident than ever. Highly recommend!

Source: Google

★ 5

Amazing Personal Trainer!
I can't recommend Ken enough! From the moment I started training with him, as he took the time to understand my fitness goals and tailored a plan that was both challenging and achievable. His knowledge of exercises, form, and nutrition is incredible, and he always explain the "why" behind everything we do.
What truly sets Ken apart is his unwavering positivity and motivation. Whether it’s a tough workout day or I’m feeling a little off, he know just how to push me without being overbearing.
Thanks to his guidance, I’ve not only seen visible progress in my strength and endurance but also feel more confident and energized in my day-to-day life. If you're looking for a trainer who genuinely cares about your success and makes every session enjoyable, Ken is the one!

Source: Google

★ 5

Amber A is the best.

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★ 5

I highly recommend Devin! His tailored workout and guidance is helping to achieve my fitness goals.

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★ 5

In my first free session with Ken, he taught me so much in just an hour. His teaching style was clear and engaging, making complex concepts easy to grasp. What really put me at ease was his fluency in Spanish, which made communication smoother and more comfortable. Knowing he could switch between languages effortlessly gave me confidence, allowing me to focus on learning without worrying about language barriers.

Source: Google

★ 5

Ken really helped ease my nerves about going to the gym for the first time. He was welcoming from the moment I walked in, offering a friendly smile and taking the time to walk me through everything. Instead of overwhelming me with complicated routines, he started with simple exercises and made sure I felt confident with each movement. His patience and encouragement made me feel like I was part of the gym community, not just a newbie.

Source: Google

★ 5

I was really impressed with the exercise Ken taught me to improve my leg strength and overall conditioning. It was clear, effective, and targeted exactly what I needed. The movements felt challenging but in a way that pushed me to build more strength and stability, and I could already feel a difference in my legs after just a few exercises!

Source: Google

★ 5

I have been coming to Crunch East Windsor for a few years now and I have nothing but great things to say! Lili Kayla Kat and MJ are extremely helpful and attentive to the members. They are the top 4!

Source: Google

★ 5

My first time working with Ken was absolutely phenomenal. He really knows his stuff when it comes to fitness and made sure to tailor everything to my goals. His expertise and guidance made me feel confident in my form and technique. I can tell he’s genuinely passionate about helping others reach their potential.

Source: Google

★ 5

Ken is an exceptional personal trainer who deserves to be highly recommended for his expertise and dedication. He has taught me invaluable techniques to effectively target and build stronger triceps and biceps, focusing on proper form, progressive overload, and exercise variation. Ken’s personalized approach ensures that each workout is tailored to individual needs, maximizing results while minimizing the risk of injury. His motivational energy and deep knowledge make every session both productive and enjoyable

Source: Google

★ 5

Amber is awesome!! She’s always willing to help and answer questions! Has a great attitude and friendly!

Source: Google

★ 5

“ Highly recommend Ken as personal Trainer”

He was very helpful one my first day trainer and gave me really good advice on certain workouts to improve my body. Very knowledgeable and well trained. He strives his best in all the question I asked him during the time I was with him. Definitely the best trainer in Crunch East Windsor and without a doubt the best personal trainer I’ve had.

Source: Google

★ 5

If there is someone you know looking to get trained and maintain fitness in the gym space working with trainer Kenny is the way to go.
With his knowledge of lifting and overall fitness it is a no brainer to want to be able to work with him providing tips on how to properly get the workout in!

Source: Google

★ 5

Great gym ! Always clean & well kept. Management is aletas helpful ! Thank you Kat !

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★ 5

So happy with the results, Ken is a really good trainer, if u wanna see changes quickly talk with him!… gym and environment are excellent and the most important thing clean!

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★ 5

Lilly is the best always friendly and helpful

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★ 5

Highly recommend...Best Gym in the town!

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★ 5

Personalmente creo que es uno de los mejores lugares para hacer ejercicio , sobre todo yo puedo opinar porque tengo un año con una entrenadora que se llama Paola es muy profesional , dedicada y siempre preocupada por el bienestar de sus clientes , tengo un problema de fibromyalgia y ella me ha ayudado mucho a sobrellevar los dolores, además un lugar super limpio con gente joven dispuesta a ayudar siempre , les doy un diez l✅

Source: Google

★ 5

I have been going to this gym for a few months now. The staff is always very friendly and welcoming. The place is always clean, and being cleaned throughout the day. My Kick off with Paola was great! She offered some very helpful insight, and they body scan is awesome. I am considering booking some training sessions, and look forward to my next body scan to see my progress. Paola has been very helpful planning my journey. I definitely recommend her as a trainer.

Source: Google

★ 5

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★ 5

I recently joined Crunch fitness and taking my training with the Gym trainer Paola .She is just amazing. She patiently listens to your concerns and goals and make a plan to work on. She also motivated and encouraged me to not give up and take small step at a time to reach my goals .
Thank you Paola .

Source: Google

★ 5

I’ve been a member of the Crunch East Windsor facility since June 2024 and been working with Kenny twice a week for about four months now. Kenny is great to work with as he understands my fitness needs and goals. He is extremely motivating which makes me push myself each session. That motivation keeps me going on our off days when I’m at the gym on my own. Overall the facility is well equipped, clean and the staff is very friendly and helpful. The membership fees are reasonable for what is offered. It does get very crowded and at times you have to be very creative in getting a good workout in. Maybe eliminating cell phone usage might help as all can concentrate on their workout and not what’s happening in Social Media for an hour or two. Overall I highly recommended Crunch Fitness and their training group to all that are interested in getting their overall fitness and wellbeing.

Source: Google

★ 5

Crunch East Windsor is a good gym with lots of equipment, and the employees are friendly. The highlight of the gym, however, is working with personal trainer Patrick Lewis. Not only is he a really nice guy, but he has an impressive and extensive knowledge of (i) fitness and physiology; (ii) nutrition and supplements; and (iii) how to craft a workout plan to meet (or even exceed) your goals. I cannot recommend Patrick enough.

Source: Google

★ 5

I highly recommend David for personal training, he is dedicated and professional! He tailors my workouts to my needs while keeping it challenging and stress free with his quirky sense of humour..
I’d like to point out one issue, the wifi, is laggy and freezes while doing my boring cardios! Now that the monthly fee went up, I hope to get a speedy internet

Source: Google

★ 5

I've been training with Ken for several months now, and I can confidently say he is one of the best trainers I've ever worked with. From the first session, he took the time to understand my fitness goals and created a customized workout plan that challenged me but was also tailored to my abilities.

Ken's approach is both professional and encouraging. He has a wealth of knowledge about proper form and technique, which has not only helped me avoid injuries but also improved my performance. His ability to explain complex exercises in a simple, understandable way makes every session productive.

What I appreciate most about Ken is his genuine passion for helping people succeed. He pushes me to go beyond what I think is possible, but he also knows when to dial it back to ensure I’m not overtraining. He’s supportive, positive, and holds me accountable without being overly intense.

Whether you’re a beginner or an advanced athlete, Ken is adaptable and will help you reach your fitness goals. I’m grateful for his guidance and would highly recommend him to anyone looking for a dedicated, knowledgeable, and motivational trainer!

Source: Google

★ 5

“Highly Recommend Ken as a Personal Trainer!”

Ken has been my personal trainer and has truly made a difference in my fitness journey. His methodical approach ensures that every workout is tailored to my goals, and he works closely with me to achieve them. He’s incredibly accommodating with scheduling while maintaining a disciplined and professional attitude.

Ken’s energy and encouragement are unmatched—his positive outlook and motivational style have inspired me to stay consistent and look forward to my gym sessions.

If you’re looking for a dedicated and supportive personal trainer at Crunch Fitness, I couldn’t recommend Ken more. Thanks to him, every workout feels purposeful and enjoyable. Happy training!

Source: Google

★ 5

Excellent experience at cruch fitness East Windsor. Personal trainer Ken, has been a 5 star trainer showing energy and innovation throughout our sessions.

Source: Google

★ 5

I have been a consistent member of this gym for the past year, and I can confidently say it is the best facility in the area in terms of value, space, and amenities. The gym offers an excellent balance of affordability and quality, making it an outstanding option for anyone looking for a well-rounded fitness experience.

The staff and management team deserve special mention for their professionalism, helpfulness, and ongoing support. From the front desk to the trainers, everyone, including Kat, Lili, Amber, Eric, Clay, and MJ, has been exceptional in creating a welcoming and motivating atmosphere.

The only suggestion I would offer for improvement is that the gym could consider expanding its space as membership numbers continue to grow. The increasing demand speaks to the gym’s exceptional offerings, and expanding would ensure it can continue to accommodate its growing community effectively. Overall, I highly recommend this gym for anyone seeking a top-tier fitness experience.

Source: Google

★ 5

Lili goes above and beyond for Crunch members! She always greets everyone with a smile and ensures the gym is clean, organized, and inviting. It’s clear she genuinely cares about the members and their experience. So glad to have her as part of the team at East Windsor!

Source: Google

★ 5

Ken has been a great personal trainer in supporting my wellness goals in the past several months. He is outcome focused, and motivational. He is pleasant, kind and gentle firm in challenging me to fulfill my fitness goals, for which I am grateful. I really enjoy the variety of challenges in which he engages me in each session. I am able to see continued improvement in my level of fitness. Ken’s encouragement and professionalism as a trainer is remarkable. He is extremely reliable, punctual, I thoroughly enjoy working with him and would highly recommend him to anyone who is looking for great quality in a trainer.
Thanks Ken

Source: Google

★ 5

I’ve been training with Ken for 8 months now, and I can’t recommend him enough. Before working with Ken, I didn’t really enjoy going to the gym, but now I love it. We always have a good laugh, but he is also super supportive and knows how to push me to achieve my best. I’ve learned so many workouts that I finally feel comfortable going to the gym on my own which was something I absolutely hated before. Thanks to him, I’ve lost weight, gained a ton of muscle, and feel healthier, stronger and more confident than I have in a long time. The only reason I have to end our sessions is because I’m moving. Thank you Ken I’m gonna miss you 😭😭😭😭😭

Source: Google

★ 5

David f was absent amazing!! My car broke down he came out side in extremely cold wether stood for 40 minutes and help me!! Very helpful person

Source: Google

★ 5

My experience working with Kenny at Crunch Fitness East Windsor was wonderful. Kenny customized each and every one of my workouts to help me improve my range of motion in my shoulder after surgery and alleviate joint pain in my knees. Since working with him, I’ve experienced significant improvements in my mobility and pain, all thanks to his expertise and immense support.

Kenny was a very kind and supportive trainer, and I recommend him to anyone looking to achieve their fitness goals!

Source: Google

★ 5

I have been a member now for almost a year. I signed up with a trainer, Ken, knowing that if I didn’t, I would not go.
My training sessions are tailored to my needs and challenge me enough to feel that I’m making progress towards my fitness goals, but not to the point that I would get discouraged.
Ken explains what and why I’m doing a particular routine and how it will benefit me. Ken is also an engaging trainer whom I find is very personable and easy to talk to.

I highly recommend this place and staff

Source: Google

★ 5

I’ve been working with Kenny for a few months now, and my experience with him has been amazing so far. From the very first session, Kenny took the time to understand my goals and he tailored each of our workouts to help me achieve them.

Kenny is incredibly knowledgeable, supportive, and kind. He is super approachable and he continuously seeks innovative ways to help me improve my strength and endurance. Kenny’s high level of expertise continuously stands out—his ability to customize each workout to my fitness level and individual needs is remarkable. Since I started, I have noticed significant improvements in my strength, energy levels, and focus.

I highly recommend Kenny to help you achieve your fitness goals!

Thanks, Kenny, for your ongoing support and encouragement! :)

Source: Google

★ 5

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★ 1

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★ 5

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★ 5

The staff at the location was extremely helpful. Kat and Lili went above and beyond with answering all of my questions and didn’t leave anything out. I highly recommend this gym

Source: Google

★ 5

I had a great experience here with the staff. Everyone is extremely welcoming and friendly! They went above and beyond to help me and make me feel comfortable. The facility is always kept clean and maintained

Source: Google

★ 1

This gym has been such a letdown. The manager doesn’t seem to care, and the place is always overcrowded and dirty. The bathrooms are disgusting no soap, no paper towels, nothing. Trying to call them is pointless because no one helps. It’s frustrating that there’s no other gym option nearby.

Source: Google

★ 5

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★ 5

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★ 5

I have been a member of Crunch for almost 3 years now. I decided to start training with a personal trainer when I joined. I was lucky enough to get David and have been working with him since the beginning. I have several issues going on and David is very cognizant of that and has researched and created a great program for me. I may not be able to do everything and even though I complain a lot he works around my limitations and I feel so much stronger than when I first joined. He motivates me to continue moving. He is passionate about his clients and strives to helping them be the best version of themselves.

Source: Google

★ 5

My personal trainer David is hands down the best in my opinion. I have been working with home from the past three years, it’s been really good and helpful.

Source: Google

★ 1

Front desk attendants have poor costumer skills, depressing

Source: Google

★ 1

Disappointing Experience at Crunch - Not What I Expected**

Today, I visited the Crunch gym in East Windsor while I was in town from South Carolina for the Thanksgiving break, and I must say my experience was far from what I had anticipated.

As a member of the highest tier Crunch membership in South Carolina ($28/month) , I was excited to continue my fitness routine while traveling. I presented my membership through the Crunch app, expecting a seamless transition as I've always enjoyed at other Crunch locations. However, the response I received was disheartening.

The manager came out and made me feel less than welcomed, as if I were an outsider rather than a valued member of the Crunch family. She informed me that the east Windsor location operates as a "choice" club and that I would need to purchase a day pass for $15. This was particularly surprising, considering I hold the highest membership tier available in my home state. It's baffling to be treated as if I were just a random passerby instead of a dedicated member looking to maintain my health during travel.

All I wanted was to squeeze in a quick hour workout, but instead, I was met with an attitude that suggested my membership was, in some way, inferior. It felt as though the management's priorities lay more with their policies than with fostering an environment for fitness and wellness.

It’s disappointing to see such a lack of customer service and support for existing members. As someone who holds a high membership in another state, I would have expected at least a courtesy extension or a warm welcome rather than a hard line on policies. If you're looking for a friendly and accommodating gym experience, I would recommend considering other options in the area.

I'm hoping this review serves as constructive feedback for the management. Fitness should be about inclusiveness and encouragement, not about making members feel unwelcome.

Source: Google

★ 1

I’ve been recommending this gym for the past two years, but after a repeated bad experience, I can no longer do so. Last night, I finished my set at 10:59 PM, and the female staff member rudely with her hands signaled for me to leave immediately as the gym was closing. There’s no flexibility or courtesy from the staff. Gyms should be a place to unwind, not to leave feeling frustrated. Many other current gym members have told me that they are experiencing bad behavior from the staff members at this location.

Source: Google

★ 5

Great gym. Nothing to complain about.

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★ 5

This review is specifically about Vanessa, Margaret and Karin.
I have had several personal training sessions with Vanessa and am very impressed. She listens well and goes at the right pace , pushing me to get me back in shape while avoiding injuries.
Meanwhile, the group fitness classes with Margaret and mobility classes w Karin have been a great complement to the training.

Source: Google

★ 5

64 years old in terrible shape. Trained twice a week with Luka for the past 6 months feel 100% better. Never thought I’d look forward to going to the gym but I do. Highly recommended!

Source: Google

★ 5

I’m so lucky to have found my personal trainer Vanessa at this gym. After my c-section I didn’t know where to begin returning to the gym. She helped me develop a fitness plan not just focused on weight loss but also strength training, core recovery, flexibility and mobility. Best personal trainer I’ve ever worked with and just such a kind understanding person who focuses on holistic rehabilitation after injury and the postpartum period. Highly recommend Vanessa especially if you are looking for a female personal trainer she is the best!

Source: Google

★ 5

Source: Google