★ 4

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★ 5

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★ 4

Very satisfied with everything here! My one big suggestion is to ban cell phones on the gym floor. Nearly everyone monopolizes the machines and sits at the machines between their sets using their phone, taking up lots more time than is actually needed between sets because they lose track of time. Many times I have limited time to work out and wind up leaving without using the machines I want because of the people on their phones instead of concentrating on their sets and moving on and out. Leave the cellphones at the desk or in the car! Major problem.

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★ 3

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★ 1

I canceled my membership two years ago, yet this gym is still trying to charge me and now claims I owe them over $200. They even sent my name to a debt collector. I have repeatedly told them I’m no longer a member, but they refuse to fix it. This gym operates unprofessionally and feels like a scam. Avoid this place.

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★ 1

The gym is fine, but the machines break down very quickly, and part of the problem is that trainers, even without clients, take up to three machines for their personal training. If you want to use one, they tell you off because they're going to use it for hours, preventing clients from using it

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★ 5

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★ 5

Usually not a fan of workout classes, however Jay’s HIIT class has changed my mind! He’s very thorough and thoughtful of new comers. Will most definitely be coming back.

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★ 5

Honestly I love the HIIT classes taught by Jay. He is very helpful especially for first timers!

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★ 5

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★ 5

Crunch is an amazing gym. I am able to get my workouts and everyone is respectable from staff to customers. Sometimes, it can get crowded but it is still manageable and helpful overall!

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★ 5

great gym !

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★ 5

Love working out here, Brett was very helpful at the front !

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★ 5

Pretty good gym. Special shoutout to Jay, very friendly trainer!

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★ 5

Awesome gym. Tommy Jordan and Brett are great

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★ 5

I recently had a class with Jay. He was a great trainer, very kind and motivating. Thanks!

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★ 5

Jay was the best trainer! Thank you for helping me reach my fitness goals

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★ 5

Just did a class with Jay, really liked it. He is motivating and actually pays attention to you!

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★ 5

Classes with Jay were great! Super fun and a great way to stay active

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★ 5

Crunch Woodbridge is one of the best gyms around here — super clean, great equipment, and a fun, motivating vibe all around.

Trainer loco Lulu always pushes you to give it your all and make every rep count. She keeps things fresh with creative workouts that hit different muscle groups every time — and she’s never afraid to push you past your comfort zone! 💪🔥

Trainer Lina is another one that Is really good. She brings creative workouts and keeps the energy going. All of the trainers including Brianna, Jay and Edgar bring their own special touch to the workouts. I like to use the weights 2 to 3 days a week but if any of these trainers have a class, I prefer the class over free weights. It's hard to skip any of their classes.

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★ 1

This has been a terrible experience. I'm trying to cancel a membership and they're making fun of me, giving me evasive answers and excuses. I've sent numerous emails requesting the cancellation and haven't received any response. I will be filing a complaint with consumer protection since they refuse to honor my right to cancel my subscription.

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★ 5

amazing you should come it has everything you need and it’s really worth it

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★ 5

Love the gym, Jordan Tommy and Brett are great

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★ 5

Tommy Jordan and Brett are TBE!!! Great Gym

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★ 5

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★ 1

Gym Standards need improvement

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★ 5

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★ 5

Workers are friendly. I have a trainer… his name is frank amazing guy! A lot of gym equipments. I never have to wait too long for a machine.

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★ 5

Love coming to workout here !

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★ 5

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★ 5

Awesome gym, great people. Love the open area.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

very good gym

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★ 5

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★ 5

Chris is really helpful at the front desk

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★ 5

Kadence and Emily are the best ! They are so helpful and always greet me when I come in!

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★ 5

There amazing , Emily and kadence where the best at the front

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★ 5

100% would recommend!! Absolutemy no complaints!

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★ 5

The most friendly staff! Super clean and great environment. Highly recommend this location!

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★ 1

Unfortunately my gym Jersey Strong at Menlo Park Mall closed down and automatically transfered my membership to crunch fitness in Woodbridge. After going back and forth with jersey strong to cancel my membership with the transfer to crunch i was told that I have to contact Crunch Fitness. As I called crunch fitness I was explained that I would need to fill out a form and pay a fee? For cancelation? I paid the fee even though I never stepped foot in crunch fitness woodbridge. As I have paperwork from crunch that sent me an email about my cancelation I keep receiving billings from them causing me to dispute it on my bank checking account.on paper as of June 2025 my membership has been canceled.

As of 10/22/25 I woke up to crunch calling me two times in which i answered the second time. A guy representing crunch said that I have a balance of $36 that I never paid. I explained to him that I canceled months ago and he said that I would need to take itnup with my location.

@crunch you have sent me an email of my cancelation stating that my membership will end in June 2025. on top of that I paid a fee to cancel. I gave you what you asked me to do and yet I keep getting charged monthly forcing me to dispute it with my card company. Then when a representative called to try to collect money for "unpaid" balances and I told him my situation the best response he could give me was to go to the location to talk to someone about it.

I have the email of cancelation that the company sent me. Please stop calling me and please stop billing me. I'd hate to take it further then what it is.

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★ 5

Philip and Michael are great workers 10/10

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★ 5

Just joined today and Phillip was amazing. Took his time explaining in detail everything. Looking forward to great relationship with this facility.

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★ 5

All the staff are so helpful. How the welcome you is very up-lifting, very friendly and professional. Brett, Tommy, Jordan, Loren are my favorite!!! Thank you guys for all the help. God bless you all 🙏🏼🫶🏼🫶🏼

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★ 5

Already on my second year at Crunch & happy to say I have had nothing but a great experience thus far. Brett, Jordan, Tommy, Katie & Zach are all friendly, courteous, professional & always willing to help you out.

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★ 5

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★ 5

I’ve had a very good experience working out at this gym, the staff here is very helpful and the gym is always clean

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★ 5

Great gym !!

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★ 5

great gym love staff

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★ 5

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★ 5

It’s a beautiful gym, they are very helpful, respectful, and clean! That make it feel like home, always super friendly. If you come here make sure you say hi to the 2 nicest people in the world, Filip and Emily! Amazing souls, best gym ever

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★ 5

10/10 gym

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★ 5

Great gym

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★ 5

Greatest gym ever, best staff ever. Super friendly

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★ 5

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★ 5

Love working out in this gym, the staff is very helpful and always makes me feel welcome !

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★ 5

Fantastic gym with really helpful employees. There is plenty of equipment for you to get your workout in.

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★ 5

the workers are amazing and helpful

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★ 5

Great gym and great environment

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★ 5

Great gym equipment and staff! Everything is clean and organized

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★ 5

Great gym love the employees !

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★ 5

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★ 5

Great gym and filip and mike are great here very helpful

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★ 5

Micheal , Jordan , and fil are amazing , great advice

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★ 5

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★ 5

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★ 5

Crunch fitness is a fantastic gym and I highly recommend it

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★ 5

Michael thank you for helping me out

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★ 5

W place

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★ 5

One of the best gym the area , the environment is enjoyable. Also , The front desk worker, Filip, is a good worker and very nice and kind person

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★ 5

Filip was a great help very nice gym atmosphere

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★ 5

I love using this gym. Great environment.

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★ 5

Good gym

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★ 5

honestly this has been such a great experience and a amazing place to work out i always feel safe and always feel happy around here would recommend definitely !!

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★ 5

Great gym, love coming here after school for a good workout !!

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★ 5

I highly recommend attending this gym, the staff is always very friendly and the gym is always clean !

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★ 5

Brett, Tommy, and Jordan are great people. The front desk is so helpful

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★ 5

Great gym great environment and everyone is either friendly or willing to help out

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★ 5

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★ 5

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★ 5

Great service stephi is Great person. Keep doing like that stephi

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★ 5

Kadence and Filip are awesome! very very helpful

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★ 5

great gym!

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★ 5

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★ 5

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★ 5

Amazing service

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★ 5

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★ 5

Great gym

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★ 5

Love using this gym, the staff is very friendly !

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★ 5

This gym is great,very spacious and great machines and amazing staff

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★ 5

tommy is beautiful

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★ 5

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★ 5

Love this facility, coming here to work out always feels so welcoming !

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★ 5

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★ 5

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★ 5

Amazing environment , love to workout here. Workers are nice and great as well as equipment

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★ 5

I honestly love working out here, great environment and working staff.

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★ 5

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★ 5

Tommy and Brett are so hopeful with everything and great employees

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★ 5

Clean and hygienic. Best for the early birds . Less crowded and well equipped

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★ 5

Been going to this gym for like an year now its a great gym all the machines are really nice and they’re staff is amazing

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★ 5

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★ 5

Great gym and Chris and Mike gave me a rice crispy

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★ 5

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★ 5

Love the gym for the price, equipment is great

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★ 5

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★ 5

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★ 5

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★ 5

GREATEST GYM EVER!! BENCHES ALWAYS OPEN

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★ 5

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★ 5

Crunch has a good environment to train in, with variety of machines!!
It’s great for anyone even if you are a beginner like I was. Frank has been a great personal trainer on this journey, I recommend him to anyone looking for a coach💪🏻

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★ 3

I just started going to crunch so far the staff are friendly and show me around. My Trainer Andrea she’s Super friendly she focus on specific, observable behaviors and their positive impact. and Stephanie, Zumba instructor she is amazing very positive and also the women there too but what I don’t like is the equipment the elliptical and treadmill are always dirty. The dust was never wiped off you can tell it hasn’t been wiped in months because you need to scrub it to remove the dust off but other than that the staff are friendly

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★ 5

been coming here for 5+ years , employees are social , place is clean and everything is organized

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★ 5

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★ 5

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★ 5

this gym is great ! it is always so clean and the front desk workers are always on top
of everything ! they are so helpful and i love this gym! would definitely recommend! i’ve been going here for years and they have never let me down.

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★ 5

Gym is wonderful so much variety of equipment and Tommy is wonderful

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★ 5

tommy is perfect

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★ 5

10/10 gym

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★ 5

Filip and Jordan were a great help with making an account and showing me the gym!

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★ 5

Phil is always a great help up at the counter and overall it's a really solid gym; especially for the price.

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★ 5

Best gym by far. Been a member at a few different ones and crunch is a keeper. Spoke to the gm Tommy a few times and he seems very customer oriented along with the assistant gm Jordan. I’ll be a member for life here.

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★ 5

This gym is great. The employees are nice and friendly.

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★ 5

Great equipment and helpful staff.

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★ 5

Great gym and prices

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★ 5

brett jordan and tommy have amazing costumer service

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★ 5

GREAT PLACE to work out great people smells great locker room great everything feels great I feel at home around here.

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★ 5

Best gym clean floor clean bathroom best employee’s.

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★ 5

best gym in my area, very welcoming and the staff are awesome

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★ 5

I really enjoy using this facility, the managers Thomas and Jordan are very helpful and I love coming to this gym !!

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★ 5

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★ 5

Emily and Kadence are very nice, good gym

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★ 5

Great gym
Emily and Kadence are friendly

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★ 5

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★ 5

Emily and Kadence are awesome

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★ 5

I love this gym

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★ 5

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★ 5

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★ 5

Great location, and the staff are amazing Filip especially was super welcoming and kind definitely rate the place a 10/10

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★ 5

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★ 5

Fil, Mike, and Tommy were of great help at the front desk. The gym bathrooms and equipment are all clean and well taken care of, been here for years and is still my go-to gym.

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★ 5

Phil and Mike are the best front desk workers and this place is really clean and amazing

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★ 5

I've been a member at crunch fitness for a while and have nothing better to say about the staff here especially Flip

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★ 5

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★ 1

Before I joined, everyone was friendly and smiling. Right after signing up, that friendliness vanished. Suddenly no one had time to help, and every question became “Go to the front desk.”
The manager acts like he’s doing you a favor by even speaking to you. It’s such a fake and unprofessional environment — once they get your money, you’re invisible.

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★ 1

When you walk in, they’ll be very welcoming. After you become a member, you’ll feel ignored. Requests go unanswered, promises are forgotten, and getting anything resolved is like pulling teeth. Once your money is in, you lose priority.

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★ 4

Crunch Fitness Woodbridge is hands-down one of the best gyms I’ve trained at! The atmosphere here is always energetic, positive, and motivating — it really pushes you to give your best every day. The staff and members create a great vibe that makes workouts something to look forward to instead of a chore.

The equipment is top-notch and always well-maintained — from the weights to the machines, everything you need for strength, cardio, and functional training is available. The variety of machines helps you focus on form and performance, making it easy to stay consistent and improve day by day.

Request to add more leg press and hack squat machines.

Cheers!

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★ 5

Nice gym. Brett very nice. Good

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★ 5

This is a wonderful facility and I really enjoy working out here. The staff is very helpful especially Tommy and Jordan.

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★ 5

this gym has great staff especially Tommy hes very friendly. good machines and environment.

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★ 5

The best gym ever

Filip the best trainer 💯💯💯

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★ 5

I’ve had a great experience at Crunch! The gym is always clean, the equipment is well maintained, and the atmosphere is welcoming. A special shoutout to Filip — he’s always professional, friendly, and goes out of his way to help members feel comfortable and motivated. Whether it’s answering questions, giving advice, or just greeting you with a smile, he really makes the experience even better. Definitely recommend this location to anyone looking for a positive place to work out!

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★ 5

Good gym, staff is friendly, and my boy Fillip is a great employee, he should get a promotion

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★ 5

Great gym i love it here.

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★ 1

management awful..they do not respond to member complaints/concerns..sent 2 emails no reply..only care about their pockets..injury and surgeries do not apply to PT still have to pay..stressful situations I do not need

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★ 5

This gym is huge and has friendly staff! Steve is an amazing personal trainer who always switches up the workouts to keep them challenging and fun. He pushes you to be better every session while making sure you feel supported. Highly recommend training with Steve!

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★ 5

I've struggled to stay consistent in a gym for many years, but I decided to try working out with a trainer to keep me doing things right and on a good schedule, and Steve has been awesome to work with. I feel amazing, I'm in better shape than I was in my 20's, and could not be happier to recommend Crunch Woodbridge or Steve as a trainer. You'll change your life, they will help! It's taken me just three short months to change everything, and I'm still going strong!

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★ 5

Great gym, love the environment, it's always clean. Shout out Jordan, Brett, and Tommy. They are so positive and welcoming, always there when you need them.

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★ 5

Crunch Fitness is a great gym! The equipment is well-maintained, the place is always clean, and the atmosphere is welcoming. There’s plenty of variety whether you’re lifting, doing cardio, or taking classes.

I especially want to highlight my trainer, Steve. He’s fantastic — knowledgeable, motivating, and really focused on helping you reach your personal goals. He explains everything clearly, keeps workouts challenging but enjoyable, and genuinely cares about your progress. If you’re looking for a trainer who will get you results and make the gym experience better overall, Steve is the one to go to.

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★ 5

This gym is awesome! Staff is amazing!

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★ 5

This gym is by far rhe best in the area!
The managers, Tom and Jordan are such great guys, they are always so helpful! The staff is also very congenial and extremely friendly. Folks like Brett and Emily, as well as all the others , are always very nice and pleasant. I have joined a few different gyms, but none compare to this one. The equipment and machines are always organized well. The staff really treats all members like family.

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★ 5

Good gym, a lot of machines, clean and got a good upgrade recently

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★ 5

I usually come to Crunch very early in the morning, and this young lady with blonde hair, i think her name is Candace, is always smiling and kind even though it’s so early! She always greets me with a bright smile on her face and it’s always a great way to start my day when she opens the gym! Crunch is overall a great gym, I’ve been a member there for years now. 5 stars from me!

Source: Google

★ 1

Been working out for around 5 years and I travel a lot for work and I dread having to go to this gym.

My hometown Crunch in Schenectady, NY is super clean, organized, and if something is broken the turnaround time is crazy fast. So suffice it to say I know what "right" looks like and this ain't it.

To the owner: I would be ashamed to say I run this gym. Not a single dumbbell put away in the correct place. Half the cable stacks are broken, but not documented. Most attachments missing. There's one weight tree in the entire gym way up front. It's the expectation that no one puts their weights or equipment away after they are finished and I have to believe it's because the gym looks so awful that, even if they wanted to, they couldn't do the right thing. More broken tiles than not in the bathroom. Countertops held up by cardboard tubes.

Just today (9/23/25 around noon), one of the sanitization spray bottles was broken, so I took it to the front desk employee (who had an earbud in and was on his phone). I let him know it was broken and he wordlessly took it from me, stared at me, and put it over the desk only to go back on his phone.

I've been here on 3 separate week-long occasions over a couple months (12-15 total visits) and the conditions never get better.

I'd avoid this place if you can or you will most likely have to heavily modify your workout or risk getting hurt due to poor equipment and facility conditions.

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★ 1

Crunch Woodbridge don't accept
Clover Health

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★ 1

Well, I tried to sign up for a free trial workout and the website doesn't work so clearly that's not a good initial impression so please fix your website. When I get to the captcha part it doesn't let me go any further and all the information is filled out. Nobody has 15 minutes to play with a website when they're trying to spend their money at your establishment, by testing out your facility.

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★ 1

This gym there is no way they will refund you what they charge you I have already been charged twice this year $74 when I talk to one of their employees they tell me in a week they will refund you!! The other day they charged me 54 dollars for error and there is no way that the supervisor who is in the face!!

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★ 4

The staff at this location are very nice! They are very helpful and give more information than needed. The place is very clean and the locker rooms are very spacious. The only reason they didn’t get 5 stars is the hours. Closes at 5pm on the weekend? I’d like it if it stayed open until at least 9 or 10pm. 11pm would be great. Hours aside, I really like this gym.

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★ 5

Awesome gym, great staff, clean bathrooms. Would totally recommend.

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★ 1

Después de 5 años, regresé y noté que todo seguía igual; no había nada nuevo. Firmé y me dijeron que podía cancelar en cualquier momento. Me cobraron el primer mes y luego el segundo. Decidí cancelar y me dijeron que mandara un email pidiendo la cancelación. Lo hice y, después de tres días, me cobraron otro mes y, además, la cuota anual, en total 90 dólares. Tuve que cerrar la tarjeta de crédito para que no me sigan sacando dinero y poner una queja en Consumer Affairs.

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★ 5

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★ 5

Un lugar agradable buen parqueo lo único que tienen muy poco espacio pero igual puedes entrenar muy feliz ☺️

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★ 5

Jordan provided great and welcoming service. Drew and Michael were very kind at the front desk. Brett was very cool too! Thanks guys! I had a great time!

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★ 5

For 12$ a month, what more could you ask for! As someone just trying to get back in shape, there is a good amount of cardio and weight training machines. They do have HIIT area and a separate group fitness area too.

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★ 5

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★ 5

I can’t say enough about Lulu at Crunch in Woodbridge, NJ! She teaches there once a week, and every class she leads is packed with amazing energy and motivation. Lulu’s friendly and upbeat presence makes each session feel welcoming and inspiring—she genuinely lights up the room. Her workouts strike the perfect balance between challenging and fun, making you feel accomplished by the end. We’d absolutely love to have her teaching more often at this location—Crunch would be even better with Lulu more days a week! 💪

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★ 5

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★ 4

I love the HIIT CLASSES WITH LULU on Tuesdays .. she needs more than 1 day.. requesting that she at least be on the schedule 2 or 3 days for the classes

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★ 5

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★ 2

Mas o menos

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★ 4

I love this gym for the variety of equipment they have but it's just always so crowded it's hard to find a time where it's not so crowded that fits my schedule

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★ 5

Very clean and great machines 💪💪

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★ 5

Great gym I've been going to this gym for months and everyone is friendly

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★ 4

The gym is pretty nice. It has lots of equipment and lots of space. The patrons all seem pretty inviting along with staff, the dumbbell section was however out of whack. The dumbbells were in disarray but it still wasn't that bad. All in all good gym

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★ 5

This gym is always clean and has a great atmosphere. You are always greeted with a friendly smile by Lauren. She is truly the light of the gym and always goes out of her way to make you feel welcome. Go Lauren!!

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★ 5

this is my favorite gym near me. it is very clean and well kept inside but the best part about crunch is lauren dugan. she is my personal trainer and she is very caring and good at her job. give this girl a raise (please)

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★ 5

I wish I could give this gym more than 5 stars! Staff is very welcoming and supportive, especially my trainer Lauren! She is the absolute best, after struggling to find a quality trainer at other gyms in my past, I definitely found my match here at Crunch Woodbridge. She adapts to your needs and pushes you to be your best. I would join this gym again and again!

Source: Google

★ 5

I’ve been coming to this gym for years. Gym is always kept well clean and always plenty of equipment for use. If you’re ever thinking about joining, say Hi to Lauren. She’s always so welcoming and genuinely helpful whenever I have a question or need a recommendation for a class or a piece of equipment.

Source: Google

★ 5

Crunch Woodbridge is my favorite gym!! The staff is so inviting and helpful! Lauren has been knowledgeable and charming in the past while helping me explore the gym!

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★ 3

Would have been a 5 if they just stayed open until 11pm Friday, Saturday, and Sunday like the rest of the week.
I love they put more squat racks but this is making me reconsider my membership

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★ 5

Great place to work out, just crowded after 4pm.

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★ 3

I joined about 3 months ago when my old gym closed down. In terms of convenience, Crunch is walking distance from my house which I love. The machines are different than what I'm use to, but they're great... when they're working! Right now, the hip abductor machine has been out of order since shortly after I joined; the non-hoist seated leg press is out of order; the lying leg curl machine is out of order. There are at least 2 stair masters that are not working. Several elliptical machines make an obnoxious noise, similar to a banging, when you use it which is annoying. A lot of the padding has blue duck tape covering rips, so if you wear expensive legging, be careful! Plates??? They're all over the place. There is no dedicated area to get plates, so you need to walk around the floor to look for them. Again, frustrating. Dumbbells are never racked correctly. Am I getting a good workout??? Yes. But it's so annoying and frustrating to see so many machines out of order for weeks and months at a time. Hope these issues change soon.

Source: Google

★ 1

Thanks for your response below…. Yes, i did submit cancellation request to the below link twice and I received the message that someone will be in touch with me and I never heard from anyone. One of the time, when I called the gym, they gave me an email to send the request and I emailed twice but unfortunately no response to the emails either. I called the gym again early this week and I was told my cancellation request is pending. I kept getting charged for all this time which is not a fair practice. …………Original review………..I am trying to cancel my membership for the last 2 months because I moved and I don’t have any Crunch gym close by. Cancelling membership is such a nightmare. I called back in April and again in May. Both tome I was told my membership will be cancelled and it is still active as of today. They charged my card for $90 Annual fee and still taking monthly fees. I had removed the credit card and added a different card. When the first card didn’t go through for their unauthorized monthly charges, they charged the previous card which I had removed without my permission.

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★ 1

It says open but they are close

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★ 5

My dude Phill was helpful and answered every question I had thank you 🙏

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★ 4

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★ 3

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★ 5

I came here for the first time after going to many other crunches and The front desk staff and management were so friendly and supportive and I highly recommend the gym if you live in the area!
Great Gym!

Source: Google