★ 1

I had high hopes when I joined this gym. The semi-private training model and early session availability were appealing, and I initially enjoyed the workouts and structure. Unfortunately, the experience drastically changed after I prepaid a considerable amount for a full year. Weekend classes were suddenly canceled, and trainers for morning sessions were let go without warning which left just one class in the evenings, which is frequently canceled last-minute. Despite numerous attempts to reach out, I’ve received no communication from the owner.

What’s most concerning is the lack of transparency and accountability. The services I paid for are no longer being delivered, and there’s been zero effort to address or even acknowledge the issue. It feels like promises were made just to secure payment, and once they had it, the quality and availability of the program fell apart.

I’m sharing this review as a caution to others to be wary of paying upfront. The value and commitment originally promised simply haven’t materialized.

Source: Google

★ 1

Chris is an amazing coach! I just had a stress session and I feel like I have a new body! I’ve experienced a lot of gyms and this one is my favorite! Lots of motivation and around great people! I have to change my review-I paid for a package of stretch sessions and Chris never was able to schedule any with me so I lost $1000!

Source: Google

★ 1

THIS GYM STOLE MY MONEY. I initially joined the gym in/around Aug 2024 to attend their early morning training sessions (5:30/5:45). I then prepaid for an annual membership in Dec 2024. Beginning in January 2025, weird changes began happening, often without any explanation. Chris, the owner, canceled the heavily attended Saturday morning training sessions, and limited training sessions to M-F only. Sessions would then start getting cancelled without explanation, usually same day. Then, in the end of April, he "fired" the morning trainers without any notice and got rid of all morning sessions. Chris continued to promise "exciting changes coming", but when anyone would ask what that meant or when they would be implemented, he would not respond. I reached out to Chris to ask for a prorated refund of my membership fees (which was considerable), and aside from a single initial response telling me he'd "freeze" my membership for two months (which I was not interested in), he has since ghosted me. I have left voicemails and sent dozens of emails, Facebook messages, texts, and posted on private Facebook group and his page (he subsequently deleted my comments and blocked me). I even asked to speak in person, and after ignoring my request, ended up closing the gym for the day that I said I would stop in to avoid speaking with me. In speaking with other gym members, we have learned that Chris has ignored ALL of us (at least 5-6 members) who have been trying to contact him to ask about refunds. Chris and his wife Gina began locking the gym doors, would only let members in at the start of class, and LOCKED THE MEMBERS IN during training sessions. They even threatened to call the police on one member who was trying to ask about her membership during a session. This gym will promise the moon and the stars, and I was fooled. I paid for semi-personal training sessions, only to learn that there were 3-4 other people who had the same exact workout programs as me - there was nothing "tailored" to the individual as promised. Chris promised communication, follow up, progress - all of which was a giant sham. After I signed up for the year, I never heard from or spoke to Chris ONCE to check in on my progress, how I was feeling, if anything needed to be changed up, NOTHING. The way this husband/wife duo claims to cater and care for "working moms" and then leave you high and dry, is reprehensible. They took my money, then stopped providing the service, and then ghosted me when I tried to get my money back. I am writing this review in the hopes that other people do not get scammed by these people and have their money stolen with promises of health and wellness. These people should be ashamed of themselves.

Source: Google

★ 5

Impact isn’t a typical gym where you train to just look and/or feel good, it’s a place where you’re “training for life”. Don’t get me wrong, looking and feeling healthy is important, but you’re getting SO much more than that at Impact. Here you’re getting a community, healthy competition, confidence, recovery tips, personalized workouts, nutrition planning, and so much more.

“Training for life” at Impact means you’re improving yourself in all aspects, getting stronger physically and mentally to take on all the highs and lows that life throws at you.

Long story short I came to Impact after multiple years of serious health issues, losing an unhealthy amount of weight and having major abdominal surgeries. Once my health issues improved, it was a goal of mine to regain muscle and become stronger again. I’m so glad I reached out of my comfort zone, taking the chance of joining the Impact family because I’ve gained so much more than just muscle!! I recommend this gym to everyone that is looking to overall better themselves.

Training at Impact is the perfect combination of personal training and group classes. Team training on Saturdays are the BEST!! The people at Impact are great and the coaches are A+!! Coach Chris is so knowledgable and wants each one of us to “level up”. Coach Lisa is always going above and beyond to help you train smart and safely. Thank you both and Impact for helping me continuously learn and grow in my training journey!

Source: Google

★ 5

I absolutely love this place!! I’ve been to many gyms and have had many phases of gym anxiety to Instagram girl gym rat. This place is perfect. At Impact I feel comfortable and supported while also being encouraged to achieve greatness and be loud about it. The trainers are very knowledgeable and I can personally guarantee that by day two of your membership here everyone will know your name and be your new best gym friend. This wonderful place had me deadlifting over 300 pounds in less than 4 months. Could not recommend enough.

Source: Google

★ 5

The best culture and community at a gym I've ever seen, and I've seen a few. If you have a goal and 100% want to make sure you reach it, this is the place for you. If you're new and want to make your journey easy and safe, this is for you. If you're experienced and want some people to ball out with in the gym or to make your programming easier, Impact is for you. Glad I found this place and would recommend 9 times out of 5..

Source: Google

★ 5

Ahh, soooo much better after recovery session with Chris this morning. It’s like a deep tissue masseuse and a chiropractor had a baby!! Thank you Chris!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Chris knows his stuff. Got me back on track quick. Drops serious holistic excercise, nutrition, wellness SCIENCE. I've been looking for someone who could handle my health issues and limitations and instead he helped me overcome them. I can't say enough about Chris or this gym.

Source: Google

★ 5

Family! I love this place. They are amazing everyone here! Gym family at a whole new level. Everyone makes you feel at home. I love this place

Source: Google

★ 5

Source: Google

★ 5

I've been training at Impact Fitness for more than 6 months and it's changed my life! Coach Chris is so awesome and far than your average trainer. He's more like a life coach! I highly recommend Impact Fitness to everyone. 💪🏽💪🏽💪🏽

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Joining this gym is the BEST decision of my life. Great trainers, excellent atmosphere. Within ten months I am super fit and started enjoying every day of my workout. Unlike any other gym, ALL trainers care for you. Workout routines are customized to fit me, helped with my nutrition and even they helped me on how can I make my everyday routine better. I have been in most gyms in this area, but hands down - this is the best one out there. My overall life routine has improved tremendously since joining here. Thanks to Chris, Brie and Fred.

Source: Google

★ 5

Great coaches like family

Source: Google

★ 5

Great group training

Source: Google

★ 5

Great experience no matter what level of condition you are in. The staff is very knowledgeable and friendly along with a membership that is welcoming and encouraging. I can't say enough about how my life has changed for the better since joining.

Source: Google

★ 5

Joining this gym has become the best decision that I have made for myself in a long time. I'm just 10 weeks in and feeling energized, losing weight and best of all, I'm fitting into my clothes again!

Thanks for all of the love and support Impact Performance & Fitness!

Source: Google

★ 5

Great experience, staff makes students feel like family. The knowledge and information both in and out of the gym is expert but easy to understand.

Source: Google

★ 5

Source: Google