★ 2

This machine the Key to adjust the seat height has be missing. Every time I ask at the front desk there reply is the work order is in. It’s Over 6 weeks and still the same.

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★ 5

I felt welcomed by Yoshi just joined! Received a tour and was provided with detailed information

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★ 5

I have meeting with yoshi’
Very helpful co operative to explain all my question
Very nice and helpful thanks yoshi

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★ 5

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★ 5

Went tonight just tour the facility and met Yoshi, she was a delight and had given such a great tour I signed up! Highly recommend her for memberships !

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★ 5

I came in to see if I was interested in the gym, and Jared was awesome and very informative about the location. Thanks

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★ 5

Jered was very helpful and efficient helping set up my membership!

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★ 4

What a wonderful place to work out at the weights are nicely returned to there proper place, compared to other locations. The men’s wet area was better than I expected. Only 2 things that I noticed. Why a brown clock with brown background. ITS IMPOSSIBLE to see it from the SAUNA. Surprised there’s no clock facing the STEAM room. There should be one for safety reasons. Hopefully this location doesn’t go down hill as other locations I’ve visited

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★ 5

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★ 5

Great gym, Markel was great and very helpful. Cant wait to get stared!

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★ 5

this was a great experience thank you for a easy sign up from yoshi thank u mary to

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★ 1

Why does a member need to clean the Corners of the Men’s Hot tub since they have Pool Service. Instead of the pool person cleaning it properly he as a solution that produces suds Unfortunately it Doesn’t Clean the Slim and Dirt that’s in the corner/::NOT ONCE I SAW HIM ACTUALLY CLEANED IT. I WILL BE POSTING PICTURES ON My Next Visit IF it’s NOT CLEAN. This gym used to be one of the cleanest places unfortunately it’s gone down hill. As they do in other locations

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★ 5

Absolutely amazing! Full service gym with all the bells and whistles! Even trainers! Jakob has helped me to become stronger and determined to become healthier. He is knowledgeable and can answer any questions. I highly recommend him and the gym!

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★ 5

Jered was great! I wasn’t planning on signing up actually. Walked in just to tour and he was fantastic. Gym is great. Has everything I need and more. I’m so looking forward to getting in shape here

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★ 5

Yoshiris helped me at the front desk she was very sweet, patient, and helpful with me

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★ 5

Great customer service from Yoshiris

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★ 5

I get the gym in Cliffwood, NJ 07721 because whenever I go they take care of me super well, especially a girl named Yoshiris t” ☺️

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★ 1

This review is mainly for the Men’s Hot tub and the person from the pool company that service this location. Today Wednesday Nov 5 the men’s hot tub in the corners is totally disgusting. There’s slime and other stuff in the corners. I never saw the person ever wash the corners down or anything that requires physical work he comes in .walks into the room and pulls out a chair and sits down. When he was away the younger person would at least check the hot tub . I’ve been to other locations where the pool company washes the hot tub and that hot tub is nice and clean

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★ 5

Jered is awesome and so helpful

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★ 5

Ask for manager Jess she’s beautiful patient assisted with my membership very knowledgeable and kind

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★ 1

Rude cleaning man ( tall dark guy) . Cannot see you superset because he tells you to put the weights back when your workout isn’t even done yet .

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★ 5

Nice tour by markel. He was great.

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★ 5

Great place, great environment. Markel gave us a tour and was very pleasant and helpful with everything.

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★ 5

I signed up for personal training and Jakob was assigned as my trainer. I've had a great experience working out with him, he's very friendly and keeps me motivated. It's been almost 2 months and I'm down 9lbs!

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★ 5

Been training with Jake here for a few months now and I couldn’t recommend him more. He brings a chill and encouraging energy that makes the work-outs go by in a flash. If you’re looking to start you workout journey, I couldn’t recommend a better guid.

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★ 5

I joined in February 2025 and signed up for personal training because I had no idea where to start. I didn’t have the best experience with personal training at first so I stopped going. But the team kept reaching out and encouraged me to give the new trainer, Jake a try. I’m so glad that I did because I’ve been sticking with it. He’s professional, motivating, kind, and genuinely wants to help. Not only am I seeing the progress, I feel it mentally.

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★ 5

I just want to give a huge shoutout to Jess! She was absolutely amazing in helping me sign up for my membership. She was patient, kind, and made the whole process so easy. You can really tell she cares about people and loves what she does. Thanks to her, I felt completely comfortable and confident about joining. Jess truly went above and beyond thank you for making my experience such a great one! 💛

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★ 5

Ask for manager Jess made the sign up process nice and smooth very knowledgeable and knows her stuff explained everything

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★ 5

Markel helped me pick the membership that met my gym needs, thank you LA.

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★ 5

Very clear

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★ 1

This gym has always been dirty, but today it went beyond any limit. The restroom was absolutely disgusting - there was actual feces on the floor that stayed there for hours without anyone cleaning it. The whole place looked like an apocalypse of filth. Totally unacceptable for a gym !!! "Signature club" !!!!!!!!!

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★ 5

Yoshi was very kind and helpful when helping me sign up for this gym!

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★ 5

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★ 5

Phenomenal experience! Yoshiris was extremely professional and patient answering all of my questions and explaining in detail the set up of the facilities and my membership. She greeted me in a courteous manner and a big smile, made my sign-up experience simple and also made my day!

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★ 5

Jessica was very nice with me and very helpful . Can’t complain !!

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★ 5

Markel was amazing and helped me save so much, and Gio was amazing on our tour and helped me see how to reach my fitness goals. Thank you guys so much!

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★ 5

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★ 1

Dirty

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★ 1

These workers need to stop asking every new customer to give them 5 stars on google because this is NOT a 5 star gym. It is absolutely disgusting. Everyone is super nice but the cleanliness of the place is appalling. The same bandaid has been in the NEW sauna since the first day they opened. Nobody has cleaned it and I take a picture of it every single time I'm there for proof, they don't clean ANYTHING there. The steam room legitimately has mold coming out of the ceiling and glass doors. The showers are filthy with hair everywhere.

Just because all the workers are kind and helpful does not make it ok this is a very UNCLEAN environment.

Corporate should check the camera footage and watch what your workers do all day. Majority are on their phones or gossiping with co-workers.

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★ 5

Yoshi is terrific, what an easy process to join up!!!

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★ 5

Thank you so much yoshiris for your great help nd service

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★ 5

Markel was awesome and made me feel very comfortable!

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★ 5

This LAF is so nice, I’ve been a previous member and had my complaints with other locations, but the welcoming feeling Yoshi and the team gave me was unmatched. I was also skeptical about PT, but Gio the training manager made me feel comfortable and helped me a lot with a routine.

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★ 5

Yoshi was amazing and helped me and wife find the right gym for us, she took time to give us a tour and was super supportive of our fitness goals if you are coming to this location ask for Yoshi.

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★ 5

Thanks Jerry for saving my life helping me find my headphones, being so nice about it and getting as excited as I did for finding them 🤗

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★ 5

Jered is amazing!

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★ 5

Markel was amazing!

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★ 5

The gym is very clean and well maintained. They offer a variety of amenities including a HIIT zone, Pilates, cycling classes, and a sauna and jacuzzi in every locker room. Jared was very welcoming he took the time to walk us through all the different membership options and gave us a great tour of the facility.

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★ 5

Jered was very helpful and courteous! Glad I made this start.

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★ 5

Amazing gym highly recommend

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★ 5

Super easy setup thanks to Jered.

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★ 5

Markel was a great help for me and my partner with the sign up process. He gave us a quick tour and explained everything that we needed to know as well as our questions.

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★ 5

Yoshi was very helpful thank you

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★ 4

Good gym, lots of equipment and variety. Mostly good amounts of space between pieces of equipment too. I haven't used the pool but having the option is nice. Some of the equipment is showing wear and age. Only 2 squat racks. .

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★ 5

Jered was a great help! Looking forward to my membership

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★ 2

This is a nice gym with good equipment and a lap pool and respectful people working out in there. I just want to share my story about that 3 day pass trial thing. And that’s the reason I give it two stars. So I’m a middle-aged Chinese woman and I’ve been around and don’t have much shame:) I’m financially doing fine but it’s not easy to sell me anything unless I feel really good. I do live in Matawan sometimes but not all the time, this gym is very close by and I wanted to try it out so I signed up for a 3 day pass on their website. What’s the big deal? I thought, I’m not dirty and I smile and spread good vibes, I’m not gonna hurt anyone or damage any equipment, I just want to have fun for 3 days as they offered, simple. Wow I didn’t know this place was run under such an uptight sales vibe! The minute I signed, I got a call asking me when I’ll go there. And as soon as I went in a young guy asked me to sit down at a desk trying to give me offers and asking me to sign up, gosh at that point I didn’t even do any workout and not a drop of sweat came out of me yet. So I told him what I just told you and quickly ended this pressure to sign, like I said, I’m an old woman I have no shame, you said it’s 3 days free so I want to use it. Then he said he needs to see me on my way out, I was like I don’t have time for that, so after one hour of work out I left. As soon as I stepped out of the door they called me but I didn’t pick up. I don’t have time to waste. So the next day I went again to get my free workout, and again had to stop at the desk, sit down and let him convince me, ok I sugared him off and got my another session of free workout. I realized that the whole time he activated and deactivated my pass and maybe put me on the flag list so they get alert when I scanned in. So guess what, the third day I went in for my last work out, another guy raced out of the desk area telling me I can’t work out because I don’t have the intention to join. “What do you mean? You gave me 3 days to try it out.” But he said bunch of nonsense, saying how this pass works is only if I join, then the 3 day is free.
This is ridiculous, it’s like those free samples offered in front of a candy store, you take a piece, didn’t even bite it yet they already asking you to buy a bag of it. Then you take a bite, and didn’t taste it yet, they say “give me that remaining piece back!” lol
Ok whatever, he seems so upset and I feel like maybe they are working under high pressure to turn the leads to sign with the corporate policy. After all, these look like nice kids coming out of college trying so hard to make a commission. So I said ok and left. I have my dumb bells and bunch of videos downloaded from instagram at home anyways, I still get my workout.

I happen to be a person with extensive knowledge of successful sales strategies and philosophy of running a successful business. Over the years I saw plenty of business fail doing wrong practice like that and plenty of them succeed doing the opposite. I hope this review gets attention from the corporate level management because I want to help their gym to thrive. Sales is important, but it’s more important to improve the service, in this case they can make the gym a little cleaner and shift some focus to service and cleaning crew. And really good sales technique is not about pressuring people, it’s about being chill and make people feel good. Yeah, i seem like a cheap old lady who is not gonna sign now, but I might sign a month later or a year later if you don’t make it look so stressful.
When I walk into a dealership to buy new car, I’ll walk out when the salesperson gets so pushy. I love those old Italian salesmen who act so chill and like they don’t give a shit if you buy or not, I only want to buy from those cool people:)

Source: Google

★ 5

I received exceptional customer service today by Markell of which he accommodated all of my requests and I was able to open up an account and left extremely satisfied!

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★ 5

Markel was great and very professional and motivating!

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★ 1

I’ve been a member at the Cliffwood LA Fitness for a long time, but lately my experience has been terrible because of a trainer named Imari Jackson. She has continuously harassed me and made false accusations that have caused me a lot of stress and embarrassment. She even went as far as filing two restraining orders against me, both of which were dismissed by the court because there was no truth to her claims.

I’ve done absolutely nothing to this woman, yet she continues to create drama and spread lies about me and my family. I brought all of this to the attention of the manager, Mary, and other LA Fitness staff, but nothing was done to protect me or to stop this behavior. It’s frustrating and unfair that a paying member can be treated this way, especially when there’s clear proof that I’ve been the one targeted and harassed.

To make matters worse, Imari has even claimed she’s talking to a Vice President at LA Fitness about trying to get my membership canceled, which is completely unprofessional and feels like intimidation. I’ve provided messages and court documents that show I’ve done nothing wrong, yet no one at this location seems willing to step in.

I’m truly disappointed in how this situation has been handled. All I want is to feel safe and respected when I come to the gym — not to be harassed, threatened, or ignored by staff who are supposed to maintain a professional environment.

Source: Google

★ 1

They hardly clean the men’s bathroom it smells and wet everywhere in the stalls to the points the metal is rusting water is dripping from the ceilings and puddles of pee on the ground. Need new management cause that’s unacceptable and dirty

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★ 5

Jess gave me a good service.

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★ 5

Markel was great help, completely clean and awesome
Gym for all fitness goals and age groups. Hot Tub is the best BONUS

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★ 5

Signed up with jaz she was very helpful

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★ 5

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★ 5

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★ 5

Great customer service. Markel made signing up for the membership very easy. Helped every step of the way. Can’t wait to start my new journey here.

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★ 5

This gym has become a home away from home for me. Love the facility and the people in it.

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★ 5

Markel is good very helpful

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★ 5

Very clean and comfortable, nice and friendly staff

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★ 5

Jered helped me sign up so friendly and gave me a deal!

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★ 5

Ty was great with his walkthrough of the gym. Very informative about all the details regarding monthly plans and any other questions I had. Very enjoyable sign up process.

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★ 5

Jered is so friendly and helpful! Seriously amazing!

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★ 5

Tyler and Markel are amazing.

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★ 5

Tyler, and Markel helped a lot with signing up.

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★ 5

Phenomenal experience with the sales guy named Ty. Helped me figure out what plan I needed to get started. 10/10 recommend.

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★ 5

I love the exercise classes for total body workout, Rumba classes and yoga classes

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★ 5

Jared is the best! Thank you for all you did today! Thank you!! Best employee

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★ 5

Jared was amazing help me out with my process

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★ 5

Great information and tour given by Ty

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★ 5

Ty was a great help, made my sign up extremely easy. Thank you Ty

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★ 5

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★ 5

Jered is always very helpful! And La Fitness is by far the very best gym both in New York and in New Jersey
Just too bad the infra red sauna had to be discontinued probably some unfit, sick, probably disregarded advice about length of stay!!
Infra red saunas are safe and do not cause cancer or any diseases for responsible adults!!!
It should be part of serious fitness training including HBOT ( hyperbaric oxygen treatment !!)

Source: Google

★ 5

Really good experience working with Jared he answered all my questions. Front desk staff was very polite and facility was clean.

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★ 5

LA Fitness in Cliffwood, NJ is a top tier gym. All employees and staff are absolutely amazing, they try and make every person feel welcome. It’s a great gym atmosphere and I haven’t had a bad experience once. Highly recommended and look forward to seeing more people sign up and join the LA Fitness family. Thank you LA Fitness in Cliffwood, NJ

Source: Google

★ 5

I love this LA Fitness! I always look forward to my workout whenever I come here. One of the employees, Jared, was very accommodating and took his time to give me the best experience. They offer reasonable prices and the team is super friendly!

Source: Google

★ 5

Jared helped me lose 10 pounds

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★ 5

Jered helped with me and is very helpful

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★ 5

Markel helped me a lot and gave me a great deal for membership
Clean gym very well maintained 10/10

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★ 4

Great modern gym, I wish there was a few more machines to break up congestion during peak hours and that the IR sauna worked, but otherwise a place to lift. Jared is very welcoming and friendly as well as the rest of the staff.

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★ 5

I have been a member for 2 yrs. The facility is clean and the staff friendly and helpful. Special shout out to Jared for his assistance

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★ 5

Ty was extremely knowledgeable and personable. He showed me all the facilities and walked me through the different membership options at the gym. The equipment is in good shape and there was no wait on any machines. I definitely recommend checking out this gym and what it offers

Source: Google

★ 5

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★ 5

Jered was great and super helpful walking me through everything. Nice clean facilities

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★ 5

Beautiful facility with friendly staff (Jared is extremely helpful with all the guest needs!he is the man to go for anything!)
Worked with him regarding my membership benefits and she is an absolute charm.

They even have a concierge space where I could (at times) take work calls during training (thanks to being able to connect to WIFI)

Source: Google

★ 5

Mary & Jared are great at their jobs. They keep this place in check and are always on top of things. When something is broken they get it fixed within the next day. Gym has a great atmosphere. No one really complains, it’s always clean. Frankie does a great job cleaning the bathrooms as well as working the front desk. I recommend this place to anyone who needs a great work.

Source: Google

★ 5

Jered my guy! Great personality, good customer service. And easy to talk to.

Source: Google

★ 5

Outstanding Experience with Marry and Jared – LA Fitness Management Team

I’ve had an incredibly positive experience at LA Fitness, and a huge part of that is because of the excellent management team—Marry and Travis. From the moment you walk in, you can tell they genuinely care about the members and the overall atmosphere of the gym.

Marry is incredibly professional, kind, and proactive. Anytime I’ve had a question about my membership, class schedules, or even equipment, she has taken the time to help me patiently and thoroughly. She knows the gym inside and out, and you can tell she takes pride in making sure everything runs smoothly. She has a calm and welcoming demeanor that really makes members feel comfortable and valued.

Travis is also phenomenal—always approachable, attentive, and hands-on. He’s great at resolving issues quickly and efficiently, whether it’s helping with equipment, locker room questions, or general member support. He’s always around making sure the gym is clean, organized, and operating at a high standard. You never feel like just a number—he actually listens and follows through.

Together, Marry and Travis have created a supportive, motivating, and respectful gym environment. Their teamwork and dedication make this LA Fitness location stand out compared to others I’ve visited.

If you’re thinking about joining LA Fitness, this location—under the leadership of Marry and Travis—is one I highly recommend.

Source: Google

★ 5

Great gym, always clean and well kept. Front desk staff is terrific (especially Jared)

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★ 5

Jared is the best! He got me to sign back up and take care of myself!

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★ 5

Very nice gym…a lot of different amenities. Very helpful staff. Markel was great and very informative with helping us sign up!

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★ 5

I don’t have experience

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★ 5

Just signed up Markel and Tyler were great! Quick easy account set up, knowledgeable and friendly. Highly recommend!

Source: Google

★ 5

Great gym. Ty was very helpful when I signed up!

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★ 5

Tyler was very helpful with process explained everything to us and make it very stress free. Tyler a definite asset to your company

Source: Google

★ 5

Markel is the goat

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★ 5

Markel helped me out and made signing up for a membership easy and quick. He answered any questions I had. Great experience overall 10/10 thank you again Markel

Source: Google

★ 5

Markel was great and the gym is fantastic

Source: Google

★ 4

LA Fitness in Cliffwood is a great gym with everything you need for a solid workout. The facility is clean, spacious, and well-equipped with a wide variety of machines, free weights, and cardio equipment. I love that they offer group classes like yoga, Zumba, and kickboxing—it keeps things fun and motivating. The staff is friendly and helpful, always ready to answer questions or assist if you need something. The pool and sauna are a huge bonus after a workout! Definitely recommend this location if you’re looking for a well-rounded gym experience.

Source: Google

★ 3

Moved to the area and needed a gym and I can say that the sign up fees were decent. However, I’ve lived in the area for three years now not wanting to cancel my membership because of the proximity but I am not getting complete use out of the gym. The sauna and bathroom are a disaster. The back rooms do not seem to be used at all. Other than that the staff and atmosphere is decent but for the money I’m not getting complete use of the gym.

Source: Google

★ 1

God forbid I forget my headphones again. I die a little inside every time I have to hear my favorite rock songs remixed into house beats for 90 minutes straight. And please fix the men's locker room sinks by the bathroom they have been busted for months

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★ 1

Terrible, it was so nice when it first opened now it is dirty and not kept up, the cliental could care less and neither does Mgt. The kids hang in the parking lot and smoke weed.
They need to keep the gym clean and get rid of the trash hanging in their lot and place of business for people who want to work out and feel safe. I have left the gym and now go elsewhere.

Source: Google

★ 5

I am training with Ashanti at this Aberdeen location. I can say he’s really helping me a lot! I have Osteoporosis, Osteoarthritis, Scoliosis and degenerative discs. I’m getting stronger safely. He even gives me special exercises to help my scoliosis. I highly recommend him as your trainer!

Source: Google

★ 5

Down hill and disappointing. This gym has gone down hill. I've been bouncing between this gym and the Holmdel one, until it closed. The Cliffwood location was always the nicer one. I usually just swim. It's better for me after my injury. Unfortunately, the locker room is usually dirty and disgusting. The showers are most often moldy and dirty as well. It's clear La Fitness is not the good place to work out it once was.

Source: Google

★ 1

Gym cleanliness is disgusting from the bathrooms not being cleaned to child care.. My son got bad ringworms form being in the daycare .. unbelievable how management reply’s to positive comments but not the real comments about the gym itself avoid this gym at all cost better off going to Edison

Source: Google

★ 5

The personal trainers here are absolutely wonderful and knowledgeable. My first complimentary self assessment experience with Ari made me feel comfortable and happy with pursuing it and she connected me with my trainer now, Ashanti who has been understanding with the goals I need to set for myself as well as educating me with safety tips and any questions I have regarding nutrition and improving overall health and performance especially in regards to competing in a martial art. I’ve always been skeptical of personal training but I’m very grateful I found an awesome trainer here to help guide me with my fitness journey.

Source: Google

★ 3

I recently joined, about two weeks ago. The workout area is nice, I haven't come across any machines not working yet. This is a busy Gym. The locker room and bathroom area are dirty and the bathroom consistently smells. I guess my expectations are a little high? but for the price, I believe it should be much cleaner. The jacuzzi is empty right now and they're working on renovating that area as the ceiling above it is falling apart. For the amount of people that use this facility, the bathroom cleaning and locker rooms should be a major priority, but it doesn't seem that it is.

update: They've been out of small towels now for over a week and keep saying, we're waiting for our order. I don't know who's maintaining their budgets and their purchasing, but they're not good at it. You don't wait until you're out to order more. stop with the excuses and fix the stuff that's broken, clean up the dust bunnies under all the machines, and fix the locker rooms, the jacuzzi in the mens room has been shut down since I've joined and they said we're working on upgrading and fixing. The door on the steam room doesn't stay closed, the light inside has been out since I joined and they haven't cleaned the floors in that steam room in over a week. In my opinion, Whoever is managing this location, isn't managing it. I've heard other members say there was a woman named Nina who was the manage before and she was always visibly in the gym checking machines making sure everything was clean and operational. I'm not sure who the manager is there now, but it is definitely not kept up. I doubt they'll allow me to get my money back now, but if I could, I'd cancel and go to Powerhouse in Hazlet. I don't blame the janitorial staff, I blame the general manager, if you're the boss, then it's on you, not the employees, the leader sets the pace.

Source: Google

★ 5

This is mostly about my personal trainer experience!

I left PF because I wanted to join a gym that had classes. I'm overweight right now and was HIGH KEY terrified to join LA Fitness because most people that go there are super fit. I joined for the Aqua and Yoga classes. While I absolutely love the classes, the only reason I have stuck with my gym and running routine for the last 4 months is because of my Personal Trainer experience at LA.

Ari walked me through the opportunity to start PT one day at LA Fitness. I didn’t want to do it because of the cost and low key felt like I would quit within 3 months. I thought I would be wasting my money. Ari was really good at pointing out all the benefits of starting PT Sessions though. She was so nice and personable and everyone kept coming up with her during our convo (gym members) and I could see how nice she was and motivating. I signed up because of her and am super glad I did. I've had a few sessions with her and she's such a great teacher. She's always on the floor too when I am at the gym working out alone and ALWAYS comes up to me to catch up and ask how my training is going. She really does care about everyone that joins because of her.

I started scheduling sessions with Ashanti and absolutely love what I've gained from my PT experience so far. He has been super helpful teaching me the right form when doing any workout. He's also super nice, chill, and motivating at the same time. I have never done well with teachers who use intimidation or yelling to motivate me. Ashanti pushes me for sure during workouts but in a way that is nice and encouraging. I don't like working out but I do like knowing during my PT sessions I have someone on my side that really does want to show me how to succeed and become healthier than I currently am. Honestly out of all the teachers I've had in the past on sports teams and at other gyms (like OT), I think Ashanti's been the best coach for me so far. Learning from Ashanti how to do other stuff other than the 4 machines I knew how to use really has helped me train every part of my body. He also is great at checking in personally quick before every session to show he actually cares about his clients.

When I'd get to the gym before joining PT, I would hide in classes or in one of the rooms in the back because I didn't feel like I belonged (again, currently high key not in shape). Now I feel a lot more comfortable on the floor and on the tredmill. I feel like I deserve to use the floor space or machine just as much as anyone else there.

Since started personal training sessions in March, I've started to see mini wins in my own body. I've ran 2 5ks since starting PT and have another scheduled. This would have NOT happened without Ari teaching me how many time's I should be coming to the gym, the info packets she provided on workout tips and nutrition guidelines, and my sessions with Ashanti. I legit couldn't run for a minute straight in March and now can run a 5k without stopping.

I also can pull up and button a pair of jeans that have not fit since 2022. I still am not wearing them until they look better, but in January they didn’t' even go past my thighs so that's a big win. My face is looking better and so are my arms and back for sure. Also might be TMI, but my weight was classified as Obese class II, and after 2 months I dropped out of that weight class. I really do thank my personal training sessions for this.

I have a LONG way to go to get where I will feel comfortable with my body but I know I will get there if I keep up with what I'm being taught in training sessions. Seriously this is adding years onto my life because I was so unhealthy.

THE only negative I have to say is people don't clean machines after use (same problem though at PF though). Kudos to the gym putting signs everywhere telling us to wipe down machines before and after. They can't do much more unless there's a way to attach wipes to every station.

Also, front desk staff is always super nice too whenever I go in and leave!

Source: Google

★ 5

I’ve been training at LA Fitness since March 2025 and have had an excellent experience with Ashanti Maurice. He is technically expert, attentive and takes the time to listen and understand his clients needs. He tailored my program accordingly and consistently demonstrated deep knowledge in the field.
When I was asked to switch trainers due to scheduling, I chose to stay with him—and he even adjusted his time to accommodate me.
Highly recommend Ashanti for anyone seeking expert and personalized training.

Source: Google

★ 5

I have been training at LAF for several years in 2 locations. I have been especially pleased with the personal training services of Ashanti Maurice. He's low key, technically expert, sensitive to his clients, and an all around great guy. If you're looking to take your training to the next level, check him out. You can thank me later!

Source: Google

★ 5

We have had a good experience with the coach (Ashanti) he is very professional with what he does..my respects to him 🫡

Source: Google

★ 4

This location, contrary to the now closed Holmdel gym, is clean and by far, the vast majority of the equipment is functional. The only problem that I see, and unfortunately probably speaks to the quality of this gym, is the overcrowding. During the busy times, you do have to wait for most of the equipment. If, however, you're more interested in treadmills or ellipticals, there is plenty of them, and no wait lines.
The bathrooms are clean and attended to. The staff is friendly.

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★ 5

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★ 2

Getting more and more crowded. Feels like they've oversold the memberships.

Equipment constantly out of service. Pool heater was out of commission for almost a month. Jacuzzi has been closed for several weeks now.

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★ 5

Jocelyn was incredibly helpful and assisted with all questions in a professional manner.

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★ 5

Jocelyn was super helpful and nice!

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★ 4

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★ 1

I've been increasingly frustrated with my experience at this gym. It’s become overcrowded lately which has resulted in encounters with some rather rude and unpleasant individuals. Additionally, i’ve also noticed some staff members who seem a bit questionable in their professionalism. I’m seriously considering looking for a new gym soon

Source: Google

★ 1

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★ 1

DONT. I repeat DO NOT sign up to this gym let alone ANY LaFitness! I signed up and had an amazing rep but after only attending a month to the gym, and not wanting to return due to the back upkeep of the gym. The locker rooms, the smell, the fact that you have to bring your own lock and the lockers don’t have a combo # system. It’s terrible!

After not wanting to continue with them, they call me EVERYDAY! Even blocking the number doesn’t help because they will call you from their other #s! They don’t get the point until you pick up and curse them out. Even tho I already spoke to a rep and told them I won’t be using their facilities any more!!!!!

I’m sticking to LIFETIME FITNESS!!!!! It’s worth every single penny!

Source: Google

★ 1

bathroom bad condition and jacuzzi broken contact and the manager never take acción to fixing correct and the ceiling collapsing,paint peeling,that is no fair i’m paid for use everything ,totality unfair for my son with autism conditions.

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★ 5

Alot of equipment, locker room could be kept cleaner.

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★ 1

Google should not be advertising a sauna at this location. It has a sign that say "permanently closed". Which is a big reason that I was keeping my membership. I only visited this gym a few times, after the Holmdel location closed. It is small and crowded. Very disappointing.

Source: Google

★ 5

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★ 1

What gym opens up at 8am on Saturdays and Sundays ?

They closed down the Hazlet location and didn’t account all of those members. Awful gym. 1/100

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★ 5

Today Mary was so helpful assisting me with upgrading my membership. Great staff, clean facility, very well managed and maintained!

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★ 5

For the price, this is one of the better gyms. Has everything you could need. The broken equipment gets fixed in a timely manner

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★ 4

Good place to do the exercise

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★ 1

Dirty! More broken equipment than working.. Noone wipes anything down... place is awful

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★ 1

I’ve been here for the past three and a half years after moving from Portland, Oregon. The gym was fine when I first joined, but the lack of supervision and maintenance has left it in really bad shape. Even the steam room is completely closed now. It’s disappointing, especially after being a loyal customer for 12 years—I’m seriously considering moving on

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★ 5

I signed up with Dylan, he was super helpful, helped me out with my personal goals and helped me out with the best price.

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★ 1

Just like the other LA’s, Numerous machines out of order constantly, and sometimes for months. But don’t worry, they’ll be somebody soliciting your money at the front door. Hardly ever has wipes or paper towels to clean the machines.

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★ 3

Seems like a newer location but unfortunately locker room areas are rarely clean, sauna permanently closed and now frequently the steam room is closed/not working without any notice.

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★ 5

Me atendió perla y fue una linda experiencia

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★ 5

Very disappointed, no hot tub and the pool was cold.

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★ 1

I’m updating my review as this location has declined a lot. There is a sign over the sauna stating that it is permanently closed. The locker room cleanliness is also leaving a lot to be desired. This gym isn’t very old and it went downhill very fast. You’d think they would invest in maintaining it after closing the Holmdel location.

Source: Google

★ 5

An incredibly clean and well-maintained space with great amenities. Staff is friendly and the equipment layout is intuitive.

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★ 4

Used to be a member when I lived near by. This is the only gym I come to when I visit the area. Staff is super friendly!

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★ 5

Met with Travis. Got in good and quick. Love the gym

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★ 5

Travis was so helpful and made me feel comfortable when signing up to the gym today. It was my first time at LA Fitness and he gave me a tour explained all the amenities that came with the membership. Really enjoyed the experience. Super excited to start my fitness journey!

Source: Google

★ 5

I had a great experience at LA Fitness. Travis was super helpful, professional, and made sure I had everything I needed. Great customer service—thanks, Travis!

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★ 5

La Fitness experience was great! Travis was very thorough with all that the gym Pneumonia vaccine have! Like the saunas, all the classes that they provide like yoga and Zumba and so much more. Answered all the questions and reassured me with all my concerns!

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★ 5

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★ 5

I just signed up the contract with Perla! Really appreciate her help, she explained and helped me with everything, very nice place and people, exited to start working out here!

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★ 5

Clean location and great customer service. Met with Perla for tour! 😁

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★ 5

I took a Zumba class instructed by Mallory. It was amazing. I loved her energy, dance moves & music selection.

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★ 5

Very Clean Facility, sign up was fast and easy. Met with Perla, the sales associate.

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★ 5

The sales team was great had an amazing tour with Ryan. Happy to start my fitness journey here!

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★ 5

I had a fantastic experience signing up for my membership at LA Fitness, thanks to Dylan! He was incredibly helpful, patient, and knowledgeable, making the entire process smooth and hassle-free. He took the time to walk me through all the membership options, answered all my questions, and made sure I was set up for success. His professionalism and friendly attitude made a great first impression. If you’re thinking about joining, I highly recommend asking for Dylan—he’ll take great care of you!

Source: Google

★ 5

The gym was super easy to get in to and Ryan was very helpful with process.

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★ 5

Ryan was an amazing guy and the whole sales team was super helpful. The gym was clean and well kept.

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★ 5

Ryan was amazing! Great sales team and amazing facility. 10/10 would recommend.

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★ 5

La fitness aims to provide workout options for individuals of all ages, offering a range and a trained staff. Dylan was very helpful to get me a membership and talked me throughout everything!

Source: Google

★ 3

Disappointing. I wish I had done a trial before signing up after a brief tour. This gym is not kept very clean (specifically in hot tub and bathroom area). There is never enough equipment or it goes missing. The mats are gross and torn. The pool is so overly chlorinated that even after showering, the smell of chlorine stays on my skin for at least a full day.
Before I signed up, I asked the person I was speaking with if they plan on reopening the sauna and he said “next month.” I asked him to confirm 3 times and he did. I followed up with someone at the front desk the following month and he looked at me like I was nuts. It’s been out of order for 2 years and it does not seem like there is any plan for reopening. Pretty annoying.
The class selections are fine. All the instructors I have taken have been good.
The babysitting was really what drew me here, and that’s been good too, which is a positive.

Source: Google

★ 1

Weights and cardio equipment are fine. Only 2 squat racks is rough. 1 star is for the clear disregard for keeping the men’s locker room clean and functioning. Sauna shut down, steam room needing a part for 2 months, laundry often shut down for months at a time so no towels, drain larva in all the showers, toilets are soaked half the time for whatever reason like their idea of cleaning is hosing everything down, single bathroom outside of locker rooms is permanently locked for whatever reason. If not for the convenience of location, would end membership.

Source: Google

★ 1

Honestly so upset because of what this gym has been turned into over the last few months. My family has been a member of LA fitness for a few years now, and these last few months have given us every reason to find a new gym. From being poorly managed to extremely unprofessional staff, I would never recommend this location to a friend.

If you’re looking for a good place to come and workout and leave your kids to play, this is NOT the place. Save your money or give it to an establishment that is worthwhile.

Source: Google

★ 1

Smaller and dirtier club than the one I usually go to. Found out it's "signature," so i can't use it? Very disappointed in LA Fitness

Source: Google

★ 1

The worst gym that I ever been, a lot of the machines are broken and are a serious risk for every customer, the monthly fee for the quality that they offer is not good, YMCA and planet fitness offer better service for a lower fee ( with all respect). They offer better machines but more Than that is the maintenance of their gyms, in LA fitness there is no maintenance offer, I just upload a picture but there are more machines, wires and part of the place in this bad condition. Eyy LA fitness that care of us as your customers please and prevent accidents.

Source: Google

★ 3

I signed up when they opened back in September of 2020 the manager was very nice. The front desk staff always said hello and were very welcoming! When something broke they would have it fixed in a timely manner. The gym was always clean they always had a cleaner on schedule. The sauna was working at that time and it was overall great.
Since then it’s definitely been going downhill. The gym is always packed out now there’s never a time it’s not busy but that’s not a big deal to me. It’s no where near how clean and up kept it used to be. There are machines that have been broken for weeks the sauna is permanently shut down. There are times where there aren’t any wipes to clean the machines, the bathroom isn’t up kept there are days where soap isn’t refilled or no paper towels. I almost never see anyone cleaning it where as before when they first opened, there was always someone cleaning it. Hopefully they can improve and go back to how it used to be.

Source: Google

★ 5

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★ 5

Great gym, Dylan helped me out definitely recommend working with him.

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★ 5

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★ 4

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★ 1

Bathrooms are always dirty, sauna always broken, pool is non accessible, hot tub always broken. A bunch of the equipment is always broken. And a the old blonde lady that works there is very mean to other people at the gym

Source: Google

★ 1

Would go everyday and this place has gone DOWN HILL for $50 a month I get nothing planet fitness has more amenities for $10. Steam rooms been broken for well over a month and the manager always says “the parts coming this week” equipment is always broken, not enough equipment either. Bathrooms are disgusting nothings clean this gym is awful for the price you have to pay. It pains me to write this cause it was so good now it’s just awful and has been for the past few months.

Source: Google

★ 1

It used to be nice and clean and beautiful. Ever since the Holmdel location closed and everyone was pushed over to Cliffwood, it’s been gross and heavily overpopulated. You can’t ever get a workout done in a decent amount of time because there’s someone always on a machine you need. Sometimes there have even been lines to get on some machines… there’s just not enough of them for the population of the gym. And it truly doesn’t matter what day or time of day you go there, it is ALWAYS packed. My boyfriend and I have been to different locations around the country and none of them have been as bad as this one.

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★ 4

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★ 1

It's too packed all the time. There is not enough equipment.

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★ 2

Very crowded. Jacuzzi does not have hot water. Machines are not very clean. Overall it is not as good as it was few months back.

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★ 2

I had been coming as a guest for months without any issues, but suddenly, I was required to fill out a bunch of paperwork to sign in. I understand policies can change, but consistency in enforcing rules would be appreciated.

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★ 5

Spacious, clean, well maintained. If the sauna and stuff like that is all a concern to you, you might want to go someplace else, but the real "gym" stuff, and the pool, and the hot tub are all up and running and maintained too. Lots of treadmills, bikes, and plenty of space throughout to do pretty much whatever fitness routines you want. The location is pretty convenient. There is always parking, too, even during peak hours.

Source: Google

★ 1

This is one of the worst gyms I have ever been to. It is extremely overcrowded, especially after the nearby LA Fitness location permanently closed, causing an influx of members. During peak hours, be prepared to wait at least 15-20 minutes just to use a workout machine, which significantly disrupts the flow of a workout.

Additionally, the gym lacks sufficient equipment for key muscle groups, including biceps, triceps, legs, and back. Almost every type of machine or free-weight station is either occupied or unavailable, making it difficult to complete a well-rounded workout. If you're looking for an efficient and productive gym experience, this location is far from ideal.

Source: Google

★ 5

Source: Google

★ 1

this place has gone downhill since the beginning of the year, new management is not friendly. i used to get a warm welcome from old manager Enrique and his staff. The new staff here doesn’t seem happy to be there and don’t care to connect with the members that go there.

Source: Google

★ 2

Sauna it’s been closed/broken over months.
Steam room it’s off still…
Great costumer service, great location, and great gym equipment but they need to have to think and get fixed the sauna or steam room!!!

Source: Google

★ 1

Tough to cancel membership. Disrespectful trainers. Overcrowded.

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★ 1

Men’s sauna and jacuzzi have not been working for a long time now ! The steam room barely works . What’s the difference between LA fitness and other gyms that charge way less like Planet fitness or crunch .

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★ 5

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★ 3

Equipment is nice and clean, staff and instructors are very kind. The reason for the 3 stars is that the personal training room is closed which is frustrating when I am paying for training sessions and with the other location closing its very crowded. Please consider opening the personal training room for the trainers and clients.

Source: Google

★ 5

Best LA I've been into. Lots of equipment and room, showers are nice and it feels like I'm swimming in a pool that gets maintained regularly. I know it's newer, but those who work there are clearly trying to maintain that newness and it does show.

Source: Google

★ 1

Hey guys I am a neighbor of La Fitness Clifford Nj ,
I have an issue last year which the Jacuzzi water was filled of a lot of Chemicals I got a lot of burn to my body and even waste my Nice swimming suit, actually the color of my Swimming suit became a white?
I went through a lot of pain for 1 week.
I spoke with the LA Cliff-wood NJ management at to freeze my membership and I told them what happened,
However no one followed up with me and they really don’t care????
And now i hear they are changed the management and become under new management! So I called them to activate
My membership as my membership before including guest! But the lady answered my call this Friday wasn’t nice at all and told me that my membership was canceled and even I can’t have a guest with my new membership if I activate it????
Very disappointed and unhappy from LA Fitness. .

Source: Google

★ 1

Really used to enjoy this location. Since they closed the LA in Holmdel they clearly did not properly prepare for the influx of individuals. It is so unbelievably packed now you have no choice but to wait for any machine or a spot to workout. Absolutely ridiculous that they closed a bigger location & expect people to squeeze into a smaller location. I’ve never seen so many treadmills down. Not to mention the sauna has been closed for two years. Currently looking for another gym, the price is not worth this location.

Source: Google

★ 5

It's a great gym. But.. there are major issues. 1- the saunas are down yet we still pay the same price. 2- employees need training. 3 - the steam rooms barely push Steam and it is usually colder or barely hotter than the outside temperature of the lockers. 4- if you expect to keep a pump here do not work out here too many people , your average going to wait 5 to 15 minutes for a machine or free weight section. 5 - the only one that has outstanding competence and is able to do their job completely is Mary the GM. Other then that. Place is cool.

Source: Google

★ 1

Disappointed with their team service, but specifically with the manager Mary. Customer communication is poorly handled due to the lack of accountability and honor code thats mainly attributed to misaligned team messaging and training skills. Location and equipment are great but without effective communication there’s no customer membership relationship from this experience.

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★ 3

Place is great but wish they had a basketball court.

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★ 5

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★ 4

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★ 5

Is there an 11 oclock class still on friday

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★ 2

Joined this club about 2 years ago when I first moved to the area. Promises of multiple amenities ( steam room, hot tub, sauna) as this was a “Signature Club”. The only amenity left is the steam room which barely works if it even operating at all. The hot tub is a RUSTY mess as they let the metal corrode all around the bathroom area and hot tub area (I would not ever walk around barefoot). After a nearly 2 year experience and $50 monthly + yearly fees around $60 I realized it was a total ripoff. The cleanliness factor is about a 5/10 overall which is not good but the false advertisement of amenities is really what bugged me. Other gyms in the area offer much lower rates and actually provide the services they market. When I finally got a manager on the phone all they wanted to do was resign me up for either higher yearly fees or higher monthly fees than what I was already paying. There was no real sense of responsibility taken for the lack of care and services. Very sad what direction this place has taken in the past 2 years but there are many options in this area I would definitely steer clear of this one if you care about your safety and health.

Source: Google

★ 2

It's 2025, maybe they should fix their cardio equipment for once?... legit, so many pieces of equipment out of order and the TVs don't work 🤦‍♂️

Source: Google

★ 1

Beware, the sauna does not work. And this is a permanent decision. What’s the point of paying all this money if there’s no sauna?

Source: Google