★ 5

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★ 1

Smallest pool i ve ever seen

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★ 5

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★ 4

This place is fantastic! The staff is super friendly and attentive, which makes every visit feel great. They're always trying hard to keep the gym clean and organized, so it’s clear they really care about the place and the members. Highly recommend!

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★ 5

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★ 1

Beware of scams!! They took money for an extra month and didn’t even give access to the gym. I paid extra $100 for nothing. And when you email, which is the only way they communicate, they won’t even reply. Such scammers!!! I had to put charge on card for dispute because I can’t spend every day arguing with these people.

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★ 5

I visited Newport’s during its “Bring a Friend Wednesday” promotion and had such a great experience. The staff were really welcoming and attentive, always making sure the gym stayed clean and organized. They provide towels for both workouts and the locker room, which was super convenient. The facilities are top notch plenty of equipment, a full cardio area with turf upstairs, and amenities like the pool, jacuzzi, steam room, and sauna that make it feel more like a wellness center than just a gym.

The cycling room was also a standout, with a projector racing game that makes the ride way more engaging. On top of that, they offer a variety of classes, including yoga, which I’m really excited to try next time. Overall, it felt like a place that cares about its members’ experience, and I left genuinely looking forward to coming back.

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★ 2

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★ 5

I’ve truly enjoyed training with Mostafa at Newport Swim and Fitness. He makes every workout different and engaging, which keeps things exciting and challenging. I’ve never really considered myself a “gym person,” but Mostafa has been incredibly kind, accommodating, and encouraging throughout my fitness journey.

His ability to motivate me to push harder—while still making sure I feel comfortable and supported—has made a huge difference. I always leave our sessions feeling stronger, more confident, and proud of the progress I’m making. I highly recommend him to anyone looking for a personal trainer who is knowledgeable, motivating, and genuinely cares about his clients.

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★ 1

Tennis courts are managed and operated horribly. Voicing any concerns are met with rude front desk staff members who are more glued to their phones, than the paying clients. Not worth the $ at all. Wait the time for a court at Pershing or Washington Park.

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★ 1

Beware of this company’s billing system. Cancel your membership and you’ll still be charged for two extra months. They claim the deposit covers the last month, but in reality they will always charge you for at least one more month no matter what. The only difference is whether you end up paying for one extra month or two. The monthly price also increased suddenly without my consent.

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★ 3

Decent, but the a/c doesn’t work well and they close early on the weekends, which is when most people are available to workout… (and they’re always trying to close 10 minutes early)

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★ 3

They have rooftop tennis courts which are cool but they don’t have any lights on the court. The gym still accepts reservations after dark which is wrong especially since these are paid time slots. Please be careful about choosing your time slot. It starts getting dark/low visibility 15 mins before the sunset.

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★ 2

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★ 1

This gym genuinely smells like rotten eggs and pickled tuna. The management is a joke and the people who go here treat it like a socializing center. No gym etiquete or courtesy, I also think they don’t know what deodorant is but I’ll pray for them! Anyways why are you asking me how many sets I have left IN THE MIDDLE OF MY SET? TWICE?? There are also not enough machines and it is so overcrowded and unsanitary. I got an annual membership, biggest waste of money. I would’ve been better off going to planet fitness. There’s dead ants and bugs in the cardio area and dust everywhere, showers are nasty and horrible environment. Workout classes are also buns, I thought wow! Pilates! No it’s literally glorified bad yoga. 0/10 avoid at all costs.

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★ 1

Swimming pool experience (be careful):
I am concerned about patrons walking barefoot from the locker room to the pool and using specific body oil without taking shower before swimming.

Walking barefoot from the locker room or street into the pool is unhygienic and can increase the risk of infections.

I admire cultural differences and but it's important to keep the cleaner and safer environment for everyone.

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★ 5

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★ 5

Although I'm not a member, I've attended a few spin classes at Newport Swim and Fitness, and I've had a blast. Shane is an amazing instructor—his energy and enthusiasm make each class so much fun. The spin studio itself is great, well-equipped, and creates a good atmosphere for the workouts. I always look forward to the classes and would highly recommend giving it a try - huge shoutout to Shane!

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★ 2

Newport Gym and Fitness may be a decent gym, but their choice of billing management—ABC Fitness Solutions—is a complete disaster. ABC Fitness has a fraudulent late payment process.

A gym is only as good as the systems that support it, and ABC Fitness Solutions makes things unnecessarily frustrating. If they can’t manage something as simple as a payment reminder, I wouldn’t trust them with anything more complicated. Gyms should think twice before partnering with them—bad service like this only drives members away.

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★ 1

Worst ever. Especially the manager very rude

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★ 5

The new equipment is awesome and the staff is really helpful and friendly!

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★ 5

I love all the new improvements to the facility. All the new equipment and machines are awesome. The pool is great too! Really awesome spot. Highly recommended.

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★ 5

This place really cleaned up, the new staff is great and the spin room is amazing. Honestly this place is ten times better since renovations

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★ 5

I'm a mom of 3, so I really appreciate the little things. I signed up for an annual membership last summer and have been meaning to write this review for a while. I mostly come here to take classes. I usually only have 45 minutes to get in and out of the gym. Newport Swim and Fitness has really helped me make the most efficient use of my time. I book my spot on the app, take my class, and go home happy. I highly recommend coming here. Ask for Mike. He signed me up and was a huge help.

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★ 5

Loving the improvements at this gym! The upgrades have made a big difference and the staff are friendly and helpful. Such a great atmosphere to work out in.

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★ 5

This review is only for my amazing Zumba teacher Jenny Mollet, who teaches here on Tuesdays and Sundays. Jenny is a super talented Broadway actress (currently on SIX), and also the best Zumba teacher you can ever find. Her routines not only have just the right amount of cardio workout moves and Latin dance elements, but also has HipHop swags. She also incorporated Yoga breathing techniques and does a little meditation with us after every session. It was like cardio workout/Latin dance/Hip-Hop dance and Yoga all in one!! Her lessons are honestly the only reason I keep my membership active here at the gym.

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★ 5

I have been a member of several gyms over the years and this gym is by far my favorite. Newport Swim and Fitness makes me feel more motivated and excited about working out. The equipment is new, the gym is clean, and the classes make me forget that I'm working out (so much fun!). I recommend this gym for anyone who wants variety in their workouts. You won't get bored here.

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★ 5

I moved away during COVID and I just rejoined the gym after moving back to the area. I am blown away at the changes! Significant upgrades. This gym has everything I need and more. Also, the new coworking space is great. I spend several hours here on the days I work from home.

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★ 5

Love this place. Turf area on the second floor is THE best. So fun. First place I have worked out that I actually enjoy going to again and again.

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★ 1

You can't swim without a reservation. You can only make a reservation in a truly terrible app that will wear out your fingers. When you make a reservation you get an e-mail confirmation.

If the staff decide that you are swimming too much - more than 1 hour a day - they will silently & anonymously cancel your reservation. No e-mail will go out to tell you that they've done this - you'll find out when you try to use your confirmed reservation.

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★ 5

Not sure what's up with all those 1-star reviews, probably things were much worse before renovation, but now the weight room is absolutely top notch - has everything you need, all equipment is brand new and great quality, the amount of weight plates is almost excessive, it's so good!
Apart from the weight room there's good cardio zone with a bunch of treadmills and such, a really good pool which is very rare in NYC area (I only wish they didn't have steps in 2 out of 5 lanes making those lanes unsuitable for swimming laps), spacious and clean locker rooms with sauna and steam room.

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★ 1

DO NOT COME HERE! Worst gym I have ever been to!

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★ 5

The most well-equipped gym and swimming pool in Newport. Their group classes are excellent especially the avatar indoor spinning class. It’s fun, and the instructors are engaging. I highly recommend this gym to anyone looking for a place to cross train and workout.

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★ 5

Went there for spin class which was a great time! The studio is super modern and animated. Instructors and front desk staff were also very friendly and helpful.

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★ 5

Very friendly staff. Clean pool area with easy to use reservation system.

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★ 4

Edit - CHANGED from 1 to a 4 for me - they fixed a lot of stuff and redid the weight room since last year

Don't close the gym so early, esp on Sundays ... Kicking ppl out the weight room at 5:45 should be a federal crime lmao

if they make it like 45 a month which is what it's worth if you lift would be pretty worth it

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★ 5

Friendly staff and recent equipment upgrades make NPSF a great place to workout! This gym
Also has a sauna and steam which add to the workout experience.

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★ 5

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★ 3

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★ 5

It’s my neighborhood gym and I love it. It has everything I need and then some. The steam room is the best, and after a hard day at work, it’s my favorite place to go. And can we talk about the pool? There are not many gyms in the city with pools anymore. The cycling instructor is the best, and I love their array of classes.

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★ 1

Agree with many reviewers here that my experience with this gym has been deeply disappointing and if I could I would like to give 0 star. I have been a member with this gym since 10 years ago and have paid for its membership and personal trainings for many years. However, even for a long-term member like myself, their lack of regard for customer service, poor attitude, and unwillingness to find reasonable solutions is alarming. I paid for a full annual membership for 2020 but only managed to use the facilities for two months before freezing my membership due to Covid-19. During the freeze, I never received any communication about refunds or options to prevent my membership from expiring. Upon returning, I was shocked to learn that my remaining 10 months of paid membership were deemed expired, with no effort from the staff to reactivate or offer any compensation for the funds I invested. They claimed to have sent a notification but couldn’t provide any proof. Both the owner and manager Rough displayed a poor attitude, even cutting off communication and asking me to leave. If they can treat a loyal 5-year member this disrespectfully and burn bridges, they can treat anyone the same way.

Based on my experience, excellent gyms are abundant in this area — Newport mall, Hamilton Park, Hoboken and Exchange Place have several nearby options with modern equipment and genuinely caring staff. You can even get access to all those gyms by using ClassPass or access all amenities including pool at Four Fitness near Newport Mall or Drip at Hoboken, whose monthly membership is even cheaper than their $90-100/month - no reason to waste your time or money here. With so many other gyms that prioritize customer satisfaction, this one simply isn’t worth the hassle. Save your energy and find a facility that values its members.

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★ 2

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★ 1

Charge fees here and there, extremely hard to cancel membership. They just try their best to get your money for additional months. That’s why we need a policy to make membership cancellation easy due to this kind of places.

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★ 1

This gym is a complete rip-off. I used to be a member but had to relocate. When I asked for a day pass, they charged an outrageous $27. The place is always overcrowded, with broken equipment and only one set of dumbbells per weight. It seems like they take advantage of having no real competition in the area, which reflects in their poor attitude and service. Definitely not worth the price or hassle.

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★ 5

love it ! - the pool and jacuzzi are the best!

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★ 5

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★ 5

Great gym! Staff is super friendly and very accommodating. I had an excellent experience here.

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★ 3

مكان جيد ولكن مزدحم

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★ 1

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★ 1

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★ 1

DO NOT COME HERE! Worst gym I have ever been to!

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★ 4

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★ 1

The gym is always overcrowded, hardly enough equipment for everyone in the weight room. AC does not work in the cardio/free weight room,that makes it very hard to use

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★ 1

I was trying to get a link to their new app to be able to reserve a pool lane, but they had technical issues and told me they would follow up with me. That was 7 days ago. Since then I have spoken to Isabela twice, Mike twice, Jeffrey the manager once, a receptionist twice; and all of them promised to follow up with me. Nine of them did.

Today I called pretty frustrated, and at the hint of sounding upset, the receptionist NADY this morning hung up on me. If he had a problem with my tone, he didn’t bother addressing the situation, he just hung up on me. I called back and had a talk with him where I expressed my extreme frustration at his lack of professionalism. Then I left my name and number and nobody has returned my phone call.

It is early afternoon and just called back again and the same receptionist, NADY leaves me on hold for about 10 minutes without giving me any updates. I had to call back again and ask why I was just left on hold. It turned out the manager was in a meeting and he was just going to leave me on hold until the meeting was over.

I am extremely frustrated. All I want is my refund for this month and I never want to deal with this place ever again.

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★ 1

I was a member here for 3 months because of the pool. Until last Friday (6/14) when I was getting dressed in my bathing suit and a repairman walked in without announcing himself, and only after he was clearly in the locker room did a staff member walk in to check the room and announce that they were doing repairs, and she didn't hear me yelling out "there's a woman in here". I was literally half in my bathing suit. No heads up email or even a sign on the door.
The repairman made no attempt to leave or move so I got changed back into my clothes in a shower stall. Went to cancel my month to month plan at the front desk, and person told me he didn't have the authority and I HAD TO do it by email, and that I would more than likely have to pay for July as well, no matter what. Immediately emailed them for a cancelation and refund that morning. STILL haven't heard back from anyone.

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★ 4

Great facility in general for a pretty good price ($90/month includes the entire facility plus some classes). They are revamping a lot of their facilities so everything looks new and fresh. They’re planning on replacing all of their gym equipment this summer. I came here because the pool piqued my interest but it is only 15 yards so much too short for anyone that wants to train/swim competitively.

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★ 4

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★ 1

If I could, I would give them less than one star. The gym is over crowded and not at all worth the membership fee. You would have to wait in line to complete your set in evening hours. The group classes are over crowded and they never check the bookings.

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★ 1

The gym is relatively clean. They have a pool that sometimes is hard to find a spot. No family locker room. Most of their prices are based on selling packages. Their personal trainer sold me a package based on a promise we can achieve something we never even got close to that. And he was like the manager of them. Plus he put my name for a few sessions I never attended.
Their prices are high because they don’t have competition and are the only ones in the area. They don’t have competition as almost all the buildings in the area are maintained by the same company that controls the commercial facilities.

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★ 2

Not family friendly and not even friendly. $100 now for less equipment and space, equipment is old and broken-wear a helmet. If I wanted fake grass I could go outside, functional treadmills and ellipticals are what people go for. Expect to compete/wait awhile for equipment. Roof and showers leak. They removed hand sanitizer and cleaning spray, so expect to be packed in with germs. The hours are also limiting, especially on weekends. Also, expect to be stared at. If you like sitting and staring at your phone, this is the gym for you. This place survives for 1 reason: location.

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★ 1

No organization around swimming lessons - completely up to the whims of the swimming instructor. Broken equipment in the gym.

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★ 5

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★ 5

It’s a good place clean pool

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★ 4

I’ve been going to this gym for 2+ years for its convenience - it’s right next to my building. I used the gym mainly because I want to use the swimming pool, and this is the only one that has a swimming pool and also not too far away. In general the swimming pool is good - some staff are really friendly and helpful. I especially like the fact that there is a booking system to reserve swimming lanes so that people don’t have to wait in their swimming suits by the pool, like a lot of other gyms.

I also participate their group exercise classes, especially Zumba classes. There is one very popular Zumba instructor and her classes are usually very crowded. Although there is also a booking system for Zumba classes, the rules don’t seem to be observed very well and people who came in late tend to walk in front of people who were on time without asking or feeling ashamed. I hope the gym can find a way to enforce the rules, like booking in advance, only allow people with a reservation to attend the class, don’t cut in front of people if you are late, etc. Another way is to discover and contract with other great Zumba instructors and offer more classes so that people have a choice and don’t have to squeeze into the classes of one Zumba instructor.

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★ 4

It is easily the largest facility in the area, making this gym conveniently located for Newport residents. We walk here, and I’m satisfied with my experience. The gym needs some TLC, and the new manager, Jeffrey, seems excited about the opportunity for renovation. I know my way about most gyms, and this gym has equipment everywhere, so you’ll have to look at all the floors for what works best for you—many classes but nothing super early or before a typical working day. The men’s locker room has both sauna and steam while the women’s only has a steam room. I don’t use the pool, but they offer classes for all ages! This is an older gym, so expect areas to feel or look dated. I am not a member, and come on a guest pass. I wish they had better pass rates or family plans. I visit this area often, but I can’t afford to come every day during my trips

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★ 5

I've been enjoying the Newport Swim and Fitness very much since I joined last month. The new management, since Sept 2023, has brought significant improvements such as revamped facilities, variety in classes, and dedicated staff. The steam and sauna rooms are a delight as they add an extra touch of relaxation. Bathrooms and showers are very clean and properly equipped with clean towels and complimentary lotion, body wash, shampoo, and conditioner for members to use, which makes the experience of going to the gym a lot more convenient and enjoyable.

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★ 1

Too many people. They also closed a whole room for private lessons making already scarce real estate even less usable

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★ 1

I have been here for almost a year and I would give them zero stars if I could. Previously, a swimming instructor harassed me, and a bunch of lifeguards helped him, like they were partying over the swimming pool. Then today, I saw three male staff occupying the bench press rack and making such a large noise, laughing and chatting like kindergarten kids, totally disrespectful to everyone around them. Soon the manager and a personal trainer joined them, and nothing changed; they were even louder. Previously, I reported these kinds of disrespectful behaviors to the management twice, and they just said, 'Oh, boys will be boys; they are just kids.' I mean, sure, if you want to open a kindergarten gym, then don't charge any membership fees. People deserve professional service, not just a bunch of kids. All other members keep their voices low or concentrate on their gym workouts. Why are these staff being treated differently? Today, I talked to another manager, I believe it’s their top manager, who said, 'You are the only one who has reported this.' I mean, seriously? Look at all these comments! There might be people who come and go, but I have endured this for a year, and nothing changed, nothing at all!!! It’s useless to report; just choose a different gym! (The new female front desk attendant, one lifesaver with curly hair and mustache, and the cleaning staff are nice.)

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★ 5

Very well maintained gym and pool. Love it.

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★ 4

Not crowded

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★ 1

From money-scamming registration to ongoing rudenesss of staff, unavailablility of hot water in "hot" tub or shower without notice, and inability to manage issues brought to them with evidence - I find this place not worth it at all.

Men have access to steam room & sauna. Women have access only to the steam room. The sauna closed for some reason back and they have kept it that way for a while - it's used as storage now.

The staff don't keep up with regulations themselves and are rude. The one in charge of the facility stops replying to your emails once you give them hard, irrefutable evidence of your membership charge going up without notice.

I had recently found this out and brought it to their attention. This was after I had to point out their miscalculation of membership rates in the initial registration process. The person in charge of the registration process also is only available when they want to be and only cares if you register or not.

No quality service was given. There was also a time when one of their bodywash was inside the hair conditioner tube, which I addressed. They said they fixed it. I went back to see that they had just ripped off the label.

The hot tub stinks and there is dead skin floating around in chunks - which is a problem I never had in my prior gym membership at another place.

For all reasons stated above, I would NOT recommend this place to anyone and thus my rating.

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★ 5

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★ 5

Great gym with all equipments. Swimming pool is small but does the word.

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★ 5

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★ 4

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★ 5

Excelente.. la gente de apoyo, tengo de limpieza como en recepción son lo mejor de jersey

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★ 2

Equipment is adequate, however aging. Weights everywhere. Dumbells, plates everywhere. Multiple different plates of varying sizes not in the correct place make half your workout just trying to figure which plate Is what weight.

At first I thought "what can you do, it's the people that use it." But then an employee came to "clean up", but then proceeded to put random plates and dumbells back in whatever order or place he felt like it, out of pure laziness. He seemed very disgruntled, and even made a gesture to the security camera out of complaint. When I attempted to tell him that just because the plates are the same size doesn't make them the same weight hence him putting back in the wrong place, he replied with "nah its not you, it's the whole gym." And then proceeded to point at every piece of broken equipment on his way out and say "i didnt break that." OH and he only "cleaned up" a tiny corner of the gym before walking out. Why does he work here?

If the cleaninf staff spent half the time they spent complaining, on putting the proper equipment back in the right place, I can bet you everyone else in the gym would start to follow suit. They set the standard. And there is no standard to be found.

At the price you're paying for a single location gym, the only thing that makes it worth it is the pool and sauna, and maybe location if you live in the nearby condos. If you don't care about those, then you're better off just looking elsewhere.

Just to clarify thought, front desk staff is great. Friendly, always helpful.

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★ 1

If you have any other option go ahead and use that option

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★ 3

Weight room is too crowded, especially after they took away a whole area for personal training (which is empty almost all the time). The swimming pool is definitely small, but if you swim and go to the classes regularly, it’s fairly priced, otherwise Club Metro is much better.

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★ 5

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★ 1

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★ 1

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★ 2

This gym has dropped from 3.5 to 2 stars. It would be very easy to fix, if they did the following:
1. Clean more frequently both the gym floors and locker room
2. They removed an entire area of the gym which we had access to - removing access to TRX, punching bags, box jumps, and more space for freestanding. They converted it to personal training. This was purely a money making change and reduces the value of the gym to members but came with no warning and no reduction in fees.
3. Keeping treadmill machines working
4. Increase sauna temperature

Making simple changes and amending the space reduction would go a long way to improve the gym.

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★ 2

Found the receptionist to be curt and impatient over the phone. They didn't seem interested in new clients. It's likely because they have a near monopoly in the area.

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★ 4

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★ 1

If you go to gym for weight training, just don’t go, there are a lot of great other option. Expensive, lots of meaningless rule, extremely hot in the weight room.

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★ 5

👍🏻

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★ 1

The gym is quite dirty, weights are always an issue, less machine, charges way more than the quality and services provided

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★ 5

Group classes at this gym are amazing. Everyday is a new workout and with a lot of choices at different timings! Their personal fitness training is also amazing. Extra discounts for Washington Boulevard people!

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★ 3

Inferior to and twice as expensive as Club Metro. Only worthwhile if you want pool access

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★ 1

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★ 5

I love it here. I been shopping around gyms in Jersey City for a minute and this is the one I settled on. Not sure what everyone else is going on about because it's been fine for me. I only regret that my schedule keeps me from working out here everyday. Maybe I've been lucky, but it's almost never packed here either.

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★ 1

DO NOT GO TO THIS GYM! THERE IS A BETTER GYM 10 MINUTES FROM THIS GYMl located near the mall. STUPID decision to cram all weights / equipment in one room while the other rooms are left open all the time.

The front desk woman is rude and doesn't know how to do her job, gets easily flustered when you ask a question she does not know.

Also, nobody RERACKS their weights creating chaos on the gym floor. NOBODY CLEANS UP EITHER - DISGUSTING GYM

NOT WORTH THE PRICE WHEN THE OTHER GYM A FEW STEPS IN LOWER IN PRICE.

STAY AWAY FROM THIS GYM!!

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★ 1

Getting too crowded these days! They even removed access to one entire room.
Reason: personal training
You’ll hardly see 1-2 people there and 50 in other room.
Poor management decision I would say!

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★ 5

Kat at the front desk is really helpful and kind. This gym is totally worth for the monthly rate. I am so excited to try the classes and begin my training. Wooohoooo 🥳

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★ 1

Do NOT waste your time and specially your money. Worse front desk service ever, they just want your money and never give you an answer.

It is an expensive gym membership, you pay to basically get access to the pool (which is clean) but once you’re inside you have to share lines in the pool with someone else - so if you’re actually trying to learn you will get nowhere.

The rest of the gym is just old equipment and the group classes are not fun at all. Some of them do not even have music. It’s like being on a gym class back in high school.

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★ 3

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★ 3

By

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★ 5

I have been training with one of the trainers named Shaun. He is professional and gives amazing results! Not only does he have a variety of workouts that targets the area in which you're looking to work on he also gives nutrition guidance. I would Definitely recommend him to anyone looking to get in shape.

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★ 4

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★ 3

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★ 2

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★ 5

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★ 2

Bathrooms are filthy. I wouldn't come here if it wasn't so close to where I live.

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★ 1

All Desi's they will constantly be rude to you, several times I saw them being rude to Desi's and I canceled my membership.

Especially some Italian lady with black hair she was exceptionally rude to few desi couples several times.

Stay away from this gym

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★ 4

Gets the job done, staff is nice, bathrooms are pretty good and they have a steam room and sauna. Cardio room is great, but the weight room could be a little nicer and people leave weights all over the place. No hidden fees (unlike club metro) so it's worth it if you live in Newport.

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★ 5

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★ 4

Convenient recreational place for Newport residents with all advanced gym facilities and dedicated Swimming pool. They have various classes including HIIT, PiYo, Bollywood dance, Zumba, Spin class etc. in the morning and evening. Separate shower rooms for men and women that have lockers to keep your stuff.

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★ 4

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★ 4

No real issues with gym however they need to enforce/announce the DROPPING AND RERACKING of weights (lazy customers). Staff can be more welcoming. Place needs to be fumigated occasionally. It’s a little expensive but for me, convenient.

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★ 5

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★ 5

Going here for past 3 years now. No Complaints so far. Its pricey but everything speaks for the price they as for.
Good sized pool and nice daily cardio sessions

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★ 4

Good gym with a lot of equipment, not too crowded, classes included in the membership and also has an indoor heated swimming pool

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★ 1

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★ 5

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★ 1

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★ 4

Great gym equipment and a nice hot tub.

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★ 1

Group Zumba classes are super bad. They charge a crazy mount of money but never want to keep up the quality and experience they owe to us.

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★ 1

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★ 1

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★ 5

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★ 5

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★ 5

Value for money and only gym with swimming pool in this area

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★ 1

THIEVES! The place is full of thieves! Don't use the lockers there. Moreover the management is in cahoots with the thieves. The camera's are just for show. They don't record anything. So if something gets stolen you are not getting it back. NOT WORTH THE MONEY

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★ 1

Weight room is too small, not enough equipments so your workout takes 2x longer to complete due to wait times. They are taking on way too many new members than their equipment availability. There is no open floor space for post/pre workout exercises or any kindof floor exercises.

The gym is also often untidy and smelly. They don’t allow you to use the group classes room or equipment even when it’s not in use. I honestly don’t know what they charge $100 for, it’s not worth it.

The staff is rude, swimming is never open for some or the other excuse, group classes need online signup which opens at 12am and is full within 3 mins.

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★ 5

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★ 5

One of the longest returning members. Been going there for over 12 years. And for what you want to do at a gym, they have it all.

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★ 1

Dirty, smelly and untidy.

Is not just the gym, is also the people, so freaking stinky, none of them putting things were they picked them from.

$93 a month even being a Newport resident, many other gyms charge half of it(or less) for equal or better quality.

Equipment is old as hell, and is packed all the time.

I hope the cancelation goes better than the rest of my experience

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★ 5

Decent gym in the area. ~ $100 per month but slightly cheaper if you take the annual option.
Dedicated cardio, weights, swimming, spinning, sauna and change rooms. Provide towel service too.
Never tried the personal trainer, but they also have group fitness class like yoga, swimming, spinning, bollydance, HIIT etc.

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★ 4

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★ 3

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★ 3

Equipment is pretty old.

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★ 1

The owners sell more memberships than there is space for. This place is PACKED. It's like a nightclub in there. You cannot get a machine unless you wait next to someone for 20 minutes. I see the salesman selling more memberships every day. It's like riding the 5 train during rush hour, but the people are even more sweaty. All of this for $90/month.

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★ 1

Read carefully if you want to swim here as a solo swimmer (not in pairs). They sacrifice existing members’ comforts to attract new members.

I WOULD HAVE GIVEN 4 or even 5 STARS, BUT since they updated their swimming pool policy that THEY NOW ALLOW 2 PERSONS PER SWIMMING LANE (lane 2,3,4), I WOULD GIVE ZERO STAR IF I COULD.

Note that there are 5 lanes, where lane 1 and lane 5 are supposedly for beginners (I think). So, lane 2-4 are more suitable if you want to swim fast. However, lane 2,3,4 are rather NARROWLY built. There’s no way I can imagine two solo swimmers can fit perfectly well in one lane. When I swim, my ankles can sometimes even touch the lane borders. Imagine if there are 2 PERSONS in the lanes and how possibly they could swim comfortably.

Also, the hot tub now allows 2 persons simultaneously as well (the previous policy only allowed 1 person in the hot tub per appointment). If you don’t know your fellow “hot tub sharer”, especially in the current pandemic, would you risk your health using it?

All in all, I would NEVER recommend if you are a solo swimmer and want to swim here.

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★ 4

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★ 4

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★ 1

Staff at the front desk is so rude

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★ 3

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★ 1

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★ 3

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★ 4

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★ 5

Amazing gym

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★ 5

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★ 5

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★ 1

Cancellation is a pain. They constantly reinforce the fact that you have to pay for 2 months before cancelling and they said that literally 4 times during sign up.

Website is broken, no cancellation option on the website (lol).

Pool is ok, too small and shallow.

Equipment is average, so are the lockers.

Customer service is like talking to an extortion racket.

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★ 5

I'm revising my original review of a year ago because it does not apply to what this is today.
One word AMAZING
They have cleaned up and made every amenity available for members.
It's clean ventilation
Such a relaxing euphoric experience I had going there today on a trial pass.
I'm glad it changed for a better
They have end of the year sales
So change your 2022 and take care of yourself
Join Newport Fitness it will keep you smiling 😊

Source: Google

★ 5

Very nice gym! Lots of great faculties and machines! Also amazing trainers! I trained with Ryan and Theresa and both were able to take my fitness to the next level and shower exercises and ways to train that I have not seen before

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★ 1

For such a lovely Newport community, I’m sorry to say but the gym doesn’t meet the mark. Old equipment, dirty, not enough weights/ machines. I did the one day trial and was shocked given the membership price. Instead of putting up statues, start up upgrading the gym.

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★ 5

Great gym,pool, and equipment. I would personally recommend Ryan the personal trainer. One of few personal trainers who is very professional and puts an immense amount of effort into helping you achieve your fitness goals! Ryan also has great communication with his clients and is very easy to talk to. Overall great gym and great personal trainer!

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★ 4

Good gym to work out. Sometimes overfilled but usually pleasant. Been with working with Ryan and it's been a very pleasant experience

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★ 5

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★ 5

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★ 4

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★ 5

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★ 4

This gym is great and has good equipments. I would recommend Ryan to anybody who wants to train at Newport Swim and Fitness. Ryan Hallamon is a great trainer and has helped me in my fitness journey. Ryan is not just a fitness trainer, he is also a certified nutritionist so he helps with your diet as well.

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★ 3

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★ 3

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★ 3

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★ 1

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★ 5

Had an amazing fitness evaluation session today with Ryan. Overall understood what areas do I need to concentrate on. Working on your back muscles, given back covers most of your upper body - this fact was new to me - thanks to Ryan.

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★ 5

I got trained by Ryan, and he was great. I lost 13lbs within 6 weeks.

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★ 4

Nice swimming pool if you want to have it close to your home.

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★ 1

I want to get in touch with management and talk about the gym timings. the staff is rude and force stops people from finishing the workout after 9:45 PM. Two people in general are extremely rude to the people working out. This is no way to treat customers when the gym charges a premium more than other gyms in the area. If people are respectful and leave by 10 PM they should not be forced to stop working out. The website contact us is broken.

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★ 5

Clean, open and not too many people. Everyones very respectful. Love the atmosphere here. Highly recommend 👌

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★ 4

Multiple options for group classes. Have tried multiple classes including spin, zumba, bollywood dancing and yoga. Trainers are good, sessions are well balanced and like the overall workout experience.

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★ 4

Pretty expensive, but it's a given in this area. Good equipment and helpful staff.

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★ 4

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★ 5

I love the ambience

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★ 5

Very clean, they did a great job during the pandemic on staying open and safe. Love the equipment for weight lifting.

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★ 2

actual conversation with the admin staff

me: Hey I forgot my water bottle, where could I get the plastic cups ?
a: we removed them for covid
me: I see, can you suggest an alternative for me ? I'm really thirsty
a: sorry I cannot help you, it was management policy to remove the cups
me: no I understand, I'm asking if there is an alternative
a: (getting ruder) IT IS COMPANY PALACY
me: ..

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★ 5

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★ 3

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★ 4

Good gym and fitness center. The equipment and facilities are well equipped.

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★ 5

Clean uncrowded safe and very professional environment for getting in good physical condition

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★ 3

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★ 5

Very nice. Friendly staff. Clean.

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★ 5

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★ 5

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★ 5

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★ 1

DO NOT JOIN THIS GYM!! TERRIBLE REFUND PROCESS, keep giving covid excuse and been 4 months. Worse customer experience and just sales centric. Too expensive and overpriced trainer classes. Equipments are not clean or covid protocols followed properly.

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★ 5

I live next to this gym. It’s really convenient. All the stuff are so friendly. I’ve started personal training with Ryan two months ago. This guy’s the best trainer I’ve ever seen. He just knows where my limit is. He knows how to push me, encourage me and keep me motivated. It’s only two months but my body’s making substantial changes. It’s lucky to have a trainer like him.

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★ 4

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★ 5

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★ 4

I love this gym! I live right next to this gym as such it’s super convenient. Staff has been friendly this far . Plenty of classes to chose from and personal training is also available. I started personal training sessions with Ryan. He is amazing and really makes sure you get the most out of your sessions. I have already started seeing a difference. Only reason I cut a star is because the gym could do with some newer equipment.

Source: Google

★ 5

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★ 5

I have been going to this gym, since last 1 year or more. Recently, I started personal training with Ryan. Ryan is really amazing, in just the third session, I can feel the difference. Would definitely suggest to take atleast a trial session with him.

Source: Google

★ 1

The cancellation policy is a scam. They require you to give 50 DAY NOTICE, before the first day of the month that you want the cancellation to be effective. For example, if you give notice on January 10, you’ll be charged through end of February.

The staff are rude. They would come in and turn off some light at 10:55pm, when there are still a dozen people working out, and are ready to argue with any member.

Maybe they think their members, mostly foreign young people, are easy to scam.

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★ 1

I understand Covid is hard but they were incredibly hard to get ahold of to cancel membership and ended up billing me as soon as they reopened despite me calling every week to attempt to reach someone for almost 2 months. I do not live in the area anymore and they have such bad professionalism about the entire situation.

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★ 1

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★ 1

I was a member of the gym for 6 months where I had signed for a cancellation in between since we moved to a new neighborhood. It has been a year but Im still waiting on my refund. This was all pre pandemic but now I have been given excuses that the team has a lot of refunds to process. This is the worst gym in terms of its staff and admin support in the jersey city area.

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★ 1

I have just bought a package here and after my first day at the weight room I realized that this gym is subpar, it's even worse than NYSC, which is not great either. Toronto has a gym chain called Goodlife which is way way better. Had I known this I would have continued on with NYSC, even though that requires me to take the train and go to Chelsea. The gym floor is not big enough for the amount of people who work out there, and the price is not great either.

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★ 4

Great swimming class

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★ 5

Very clean and well equipped gym. I train with Peter and already started to lose weight. He is also help me in nutrition. Highly recommended place.

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★ 5

Well equipped gym, generally quiet, good choice of excellent classes especially aquarobics in the pool on Saturday morning 11-11.45 with the handsome yoga instructor.
Friendly and efficient staff, very clean changing rooms, sofas, coffee & tv in reception area. Towels & lockers provided, take a padlock. Great location in Newport near mall & eateries.

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★ 5

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★ 4

Gym is alright. Has most equipment. Some stuff feels a bit old and not as good quality as other gyms. Though as far as free weights go it's good. Having a swimming pool is nice too.

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★ 5

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★ 5

Group classes are the best!! Equipments are good. Staff is polite.

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★ 2

My boyfriend lost his jacket(Canada Goose) in the gym. He asked whether he can watch the monitor, the management turned him down. The management called him the second day and said they saw nothing in the monitor. I am quite confused how can a large jacket disappear.

I happened to see the another comment 6 months ago who lost his wallet. Idk the truth, but the personal property security didn’t get improved after thing happened.

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★ 5

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