Planet Fitness

Fairfield, 461 US-46, Fairfield, NJ 07004 | ★ 4.1 (356 Review)

📞 +1 862-210-6600

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About the Club

At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

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Reviews

Enmanuel Sanchez Garcia

★ 5

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Lynda

★ 4

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Youmna Ahmed

★ 5

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Angel luis Bartolo Hernández

★ 5

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Maria Francesca La Manna

★ 5

Jimnasio muy limpio, 👍

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PJF

★ 4

This particular location, Fairfield NJ, appears well run and clean. However, recently they ended Hand Sanitizer stations. One real complaint; many people sit on equipment doing little but texting. They should have large signs asking folks who want to use their phones to do so on benches and not occupy the machines.

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Paloma Hernandez

★ 5

As someone who came from the Bronx to workout here I am highly impressed Planet Fitness is honestly one of the best gyms I’ve ever joined. The facility is always spotless — from the workout areas to the locker rooms, everything is well-maintained and organized. You can tell the staff takes pride in keeping the gym clean and comfortable for everyone.

The atmosphere is really enjoyable and welcoming. There’s no pressure or judgment, just people of all fitness levels doing their best and supporting one another. The equipment is always in great condition, and there’s plenty of space to work out without feeling crowded.

The employees here deserve a special shoutout — they’re always friendly, professional, and ready to help with anything you need. Whether it’s a quick question about a machine or just a warm welcome when you walk in, they truly make the experience even better.

Overall, I’m really happy to be a member here. Planet Fitness has created a positive environment that makes working out something to actually look forward to. Highly recommend to anyone looking for a clean, enjoyable, and supportive gym!

Source: Google

Brian Hajjar

★ 1

Hi everyone,

Even after making a review which prompted the owner to call me, the patron access to quality disinfectants in the gym at the Fair View NJ location is still not adequate; it’s concerning.

This is a gym: we smell, we sweat, and we touch common surfaces. Why did the owners remove the Purell dispensers? Why can’t the disinfectants at their “cleaning stations” list common chemicals so we know the machines we clean are being properly sterilized?

One employee told me that the owner is “cheap” and “constantly cuts corners”. Makes sense to me - other planet fitness locations have Purell stations and quality disinfectants listed on their bottles. Why can’t this one?

My original review still stands: the owners of this Planet Fitness (Fair View NJ) obviously focus on their bottom line; they don’t care about quality. Why can’t we have an affordable gym with quality disinfectants? Isn’t that’s what the core of Planet’s mission is about: access for all?

I would stand corrected if we see the immediate addition of:
1) Purell / hand sanitizer stations re-installed dispersed adequately across the gym (they took them down!).
2) disinfectants listed on the cleaning bottles (showing it’s not just soapy water).
3) paper towel dispensers so we aren’t all touching the same roll while we attempt to rip sheets off.
4) a cleaning schedule showing machine cleanliness by a staff member.

I appreciate the staff members I’ve spoken to. They are polite and understand the issue; unfortunately they can’t help. As a concerned member I will be calling the better business borough of NJ and Planet Fitness corp. to assist.

It’s time.

Brian Hajjar

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Ezra Cummings

★ 4

Clean Planet Fitness .. Matt is the best worker he’s always cleaning and greeting guests with respect

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Meriam El Mansour

★ 3

So far so good though too many fox channels showing ,wonder who chooses the channels to be shown there.
Most of the people working here are attentive, but sick of so much fox crap on the tvs. Seems that the owner is only interested in writing automatic responses on the comments rather than turning down the 100000 fox channels showing daily.
I dont get why we need to suffer every single day aome information on some channels that r totally offensive to some people .

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Colleen Dsouza

★ 1

Double billing issues. Not happy with their service.

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John Mastroianni

★ 3

Clean Planet fitness. Plenty of machines. It’s in a weird space though. We got a weird vibe from everyone in the gym, that has nothing to do with the business itself, just be aware.
When we checked in my boss told the front desk girl that his daughter works at planet and when we walked away she laughed with her coworkers at him saying that. I know they were because when I turned around she stopped and covered her mouth. Then I turned around again she started laughing again. Not professional. I get they are children working there but what happened to judgement free… really upsetting.

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Büşra Özkoçak

★ 5

Planet Fitness is a great option if you’re looking for an affordable and accessible gym. The equipment is well-maintained, there’s a wide range of cardio and strength machines, and the staff is generally friendly. I like that it’s open long hours, making it easy to fit a workout into my schedule. My only wish is that it could get a little less crowded during peak hours, and sometimes I’d appreciate more free weight options. Overall, it’s a solid place to stay active without breaking the bank.

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Mostafa Goda

★ 5

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Jennifer Caba

★ 4

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Jennifer Early

★ 5

Good gym, never over crowded!

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Reymond

★ 5

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daredbull5

★ 1

Had high hopes but that came to a end quickly going back to Bloomfield ave clifton location should've never left by far one of the 1 of the best I've been to ,Fairfield won't get my money no more until district mrg and site mrg is gone with the wind completely unprofessional

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Akshay kasera

★ 5

Nice gym for beginners. Very clean

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Madame Monica

★ 5

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Vin Lapone

★ 5

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Jose Yap

★ 5

Excellent hospitality from Brandon! Great caring staff all around. Highly recommend this gym to any locals!

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John Sanderson

★ 5

I've been to a lot of planet fitness and this one seems like the best in area for cleanliness and like attitude in gym. Wish they were open 24/7 I don't want to get stabbed at the Wayne location I want to get stabbed here

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Yohan Garcia

★ 4

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Michael Capone

★ 5

Not sure of the quality of the negative reviews about this location. Hands down the cleanest gym I’ve ever been to — and I’ve been to at least 8 different Planet Fitness locations. This one stands out. The place is spotless no matter what time you go. Equipment, floors, locker rooms — everything is consistently well-maintained. Big shoutout to the staff too. They’re always friendly, welcoming, and genuinely seem happy to be there. It makes a huge difference when people are smiling and treat you like they actually care. Great vibes all around! I agree with some comments from others about Fox News being pumped in. I mean it’s a little much and we shouldn’t be inundated with the propaganda that Fox and CNN gives us.

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BECS1 Comm

★ 1

I go to the gym to workout and not be blasted with endless 24 hour news. It is truly distracting to the point that it takes away from the fun of working out. It is an endless loop of Fox News - Fox Business - Fox Five - CNBC - Fox News - Fox Business and on and on! I am more frustrated leaving the gym then when I first walk in.

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Francesco Fani

★ 5

Nice place, nice gym, nice people... To me is perfect and I try to go every day 💪🏽

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K T

★ 5

Best

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Greg Henry

★ 5

Very clean and nice staff.

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Arfa Akmal

★ 1

Stay away from this location, I went to Fairfield planet fitness today to ask them if they can remove my late fee of $10 because my card was hacked and I got a new card. The girl name Gorniette was rude and disrespectful. When I asked her if I can speak to a higher authority, she said that she was the highest authority of Planet Fitness with an attitude.I will be Reporting to the better business bureau and will never come back again to this location.

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Sunder Girijapathy

★ 5

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Elliot Passantino

★ 4

Great planet fitness but need to bring back Comedy Central and non political news options on TV . Used to love coming here in morning to see South Park when I worked out

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Harikrishna Chavda

★ 5

Nice place with good equipments

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Ross Sweet

★ 5

Great facility

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kandylou harris

★ 5

Love the new cardio machines very clean including the showers

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Twayla Gonzales

★ 5

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Prakash Bollineni

★ 1

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Jen Barrett

★ 5

The Manager Brie is lovely professional and went above and beyond for me when I had surgery and needed to freeze my membership. The policy the company has I don't agree with and I could not produce the ridiculous Proof they require to freeze a membership for medical reasons. It's a gym like why do I need to prove myself?! They make it so hard. But this woman Brie she was calm even though I was enraged and on pain medication but she was polite, kind and helpful!!! She calmed me down and even followed up with me. She fought for me to not have to pay the couple of moths that I couldn't get there to exercise and I truly appreciate her calling me back and following up with me. I didn't expect that. I think she deserves recognition for a job well done. I would have canceled otherwise all together but her service saved my business and also made my day. Thank you Brie !! They are lucky to have you there showing true care for my patronage. Job well done. Thats how you run a business. Corporate doesn't get it. But the people who are there day to day seeing their members they do get it. Service matters. I am grateful. Thanks again because most people these days just say anything and do absolutely nothing. I think she has a great character and very professional made me feel like she really cared about me. That's rare.

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Andrew Agliata

★ 4

Well run, well organized, and usually clean as far as gym standards go. Men's showers could use a little extra cleaning, instead of the usual spray down I see them do. Some of the cables on the machines need some repair.

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Michael Ruggieri

★ 5

I spoke with Bri and she was extremely helpful.

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Anthony Manzanet

★ 4

Good people who will say hello and talk with you

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Kris

★ 5

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Abdulrezzak Idilov

★ 5

Good staff and not too crowded.

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Sergii Atroshchenko

★ 1

Not recommended this branch

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Adrian Alarcon

★ 5

Una Buena cosa

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Mark Feldman

★ 2

This Planet Fitness is better than some of the others I have experienced. However, the management at this location has instituted some of the weirdest and most out of line rules I have ever heard of in all of my years going to gyms and they don't put up any signs telling pepole about it. This is the only gym I have ever been to that shuts down their showers at 9 p.m., 1 hour before the gym closes during the week, and also has a no shaving rule with no signage telling members this. You'll just be confronted by a random employee telling you this as you are doing it. Mangement is unhelpful and defends it, and has a bs excuse to tell. What's next, you'll stop people from storing stuff in lockers, or maybe you'll stop members from using the sinks at all. This gym has evil management clearly, and I canceled my membership for a reason. Hope this gym looses all their members, and the only reason this review gets 2 stars is because the equipment works.

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Matt z

★ 5

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Nicolas Figueroa

★ 5

It's a great Gym, always clean, a never crowded. Lost of parking and staff are very helpful and courteous.

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Wayne Odenbrett

★ 3

In Fairfield,, NJ, they recently moved all the equipment all around and removed the stretching cage which was very important for me before I started to lift. I cannot get any answers whether they intend to replace it nor will they give me the name of anybody to talk to. In addition the accounting practices are a little on the weak side. Be careful how your charges are managed. Again, here I cannot get any answers.

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J D

★ 1

Now I just found out Planet Fitness in Fairfield will no longer put soap in the soap dispensers in the showers

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Gaurav Rana

★ 5

Good place for work out

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David Stankus

★ 5

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Aakash Parulekar

★ 5

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ERICK FALLAS CORDERO

★ 5

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Lashelle Bunion

★ 4

I love this location! It’s my therapy when I need a calm relaxing gym where I can be fluid. My only issue is the weights of the med balls. They only have 4lbs 😞. Hopefully that changes soon until then I have to go to another location to make progress with my medball workout.

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Carlos Carrasco

★ 4

Staff is always friendly, and the gym is clean. I've been going here on and off for about 10 years. The only downside is that at times, there are multiple machines not working.

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Joel Ureña

★ 5

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Frank Nicotero

★ 3

Everything is nice and clean always friendly staff. It's been 5 years since COVID they always said we'll go back to 24 hours after we get staffed The reason I joined this place is cuz there were 24 hours You guys didn't adjust my payment when you changed hours How does that seem right

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Roger Bradley

★ 4

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James Reyes

★ 5

Gwen, the manager and her staff has this gym, looking clean and beautiful!!
I drive a few extra miles just to come to this Planet fitness.
Excellent place to workout and excellent staff gym goers!!

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peter u

★ 5

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Amy

★ 5

The staff here are very friendly and helpful, and they always greet each other with smiles on their faces! Comfortable and hygienic environment! The machine is also working well

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gino cooper

★ 4

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Elizabeth Gillespie

★ 5

Love it, very clean, great staff and it's sooo inexpensive.

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Cenk Malazgirt

★ 1

I have used your salons in many states, this is one of the worst salons I have ever seen, the management is bad, I am still a member of LA, I do not experience such problems there, but when I come to this branch, the employees are bad now.

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Patricia Shahin

★ 5

The employees at Planet Fitness in Fairfield are very pleasant and very helpful and the place is very clean at the Planet Fitness

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Red Bird

★ 5

Great gym

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Justin Morales

★ 3

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Cecilia

★ 4

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Rainier Ferrell

★ 4

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Ronald Regen

★ 4

Clean and friendly staff

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Adel K

★ 1

Generally i love planet Fitness , am a black card member since long time so i visited different locations and never had a problem , BUT in this location was one of my worst experiences ever , the stuff are surprisingly rude and not professional at all , if they know some of their clients they wont mind them keeping their bags on the floor , their hoodies on the benches , jackets on the treadmill , but if they dont know you they will come to talk to you about the same thing like 3 times in the same minute while they will act blind if they saw the same thing just with the next client behind you because they know them , one more thing , i am paying for a black card to use my benefits , the machines inside the gym for the recovery ( massage chairs , massage lounges ..etc ) are mostly not working, one chair is working the other is not ,one bed is fine the other is not! so you have to wait more time if one of the lounges or chairs are being used . Very very bad experience !

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Christabel Osei-du

★ 1

I normally like this gym very much. However, the manager embarrassed me in front of a new prospect. She told me that I couldn’t skip in the lounge hallway. Mind you, I’ve done this more than 10 times and no one said it wasn’t allowed. None of the workers! The gym was so busy btw. It’s how she (a black girl) put me (a black girl) who is a black member down just to look good to her prospect that May or May not join the gym for me. Literally put my spirit down and ruined my experience with the gym. Now I am gonna go and find a different closer location and hope that I like it as much. If not, I’ll just stick to here and avoid them.

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Tatiana Franco

★ 5

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Angie Angie

★ 5

My Happy Place!!! Love the people and how we motivate each other and respect each other!!! It’s been almost two years I have been coming to
This gym!! I was working with the Trainer and it was a great experience. Everyone is very friendly and professional. Love the team and everyone that works there!!!

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Mo Ghost

★ 5

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Nickolaus Beck

★ 5

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eva procida

★ 5

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Robert Ihnat

★ 4

No tanning booths but newer treadmills not like wayne

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Abdusamad Kurbanov

★ 5

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osvaldo Perez

★ 4

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Lou Graziano

★ 5

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Nik Drumm

★ 4

Great facilities for the price. Many locations. Convenient for travelers

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Chad Pettingill

★ 4

Great place but a little small and missing certain machines that other locations have. However it is bigger than a lot of other neighboring locations.

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Mike Farber

★ 4

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Kyle Nagle

★ 5

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Rafael Rosado

★ 1

Absolutely worst customer service ever!!! My friend went to go tan this morning and the front desk worker didn’t even seem to care to provide any service and direct her where to go. The front desk worker brush her off and didn’t acknowledge her whatsoever. That’s why Woodland park and the other franchise surpasses this franchise by a long shot. Never going here again

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Bob Mundhenk

★ 1

Need a lesson in customer service. I am a long time member of the Pompton Lakes Planet Fitness. For the last 6 weeks they have been remodeling so they point you to any other planet fitness - their exact email - But don't worry, we've got your back! While we're closed, both Classic and PF Black Card® members may use any of our neighboring Planet Fitness clubs. For the past five weeks I have been going to the Fairfield location without an issue. Today I was told I can't go there and must go to another planet fitness. But wait - if you give me $5 you can stay here - classic up charging.

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Erik Borress

★ 5

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FERNANDA OLIVA

★ 5

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AHSEN MAHMOOD

★ 1

I had joined here when it was 24 hours!
I hope they make it 24 hours again that’s why I had signed up! Top shelf in Rockaway is 24 hours!

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Carlo Riverso

★ 4

One of the cleaner gyms I have been to

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David Tanner

★ 5

Excellent cardio workout today,

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K B

★ 4

Nice place. Friendly staff. They keep it clean and have lots of spray/paper towel for you to wipe down the machines after use. I’m always able to get on a cardio machine. Never have to wait as there are tons.
Clientele are all normal. Friendly even. No one hogs machines or makes you feel uncomfortable.
Only bummer is I can never get my Apple Watch to connect to any of the cardio machines which is a wonderful feature if it actually worked!

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Jessica Anoun

★ 5

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Ernesto Borges

★ 3

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Todd Christensen

★ 5

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Chris Johnson

★ 1

It is long overdue that management Re-train their entire team working at the front desk. Teens go free for the summer should be change to teens get free harassment for the summer. Both of my kids and their friends are interrogated by staff every-time they try to entered. Everyday it seems to be a different issue.
Also BTW they are back to pre covid ridiculous rule that cant scan yourself in like EVERY other gym in US. This and reviews here lead me to believe that it is ownership that is real problem and the not team working there. Now I will get another response telling to contact the management team, but they want provide any contact information. The shame is it very good gym that is keep clean.

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Brianna Pflug

★ 4

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Rabi Khader

★ 1

DON’T!
I’m a loyal member to this gym since like 2 years today I’ve cancelled my membership after having a very bad experience with one staff member his name is “Mathew” he always has an attitude and doesn’t respect customers and always rude with them, i don’t recommend this gym as they don’t respect customers.

Source: Google

Paul LeoGrande

★ 1

2023-08-27 Update. After more than 3 years of billing after cancellation, they finally stopped after threats of lawsuits. They of course have not returned any of the over $500.00 they owe. Anyone know a good law firm to work with? A note to Planet Fitness...STOP STEALING FROM PEOPLE. Not a great way to run business.

2023-02-27 Update. Even after multiple emails over the past 6 months, my account is STILL NOT CANCELED. These people owe me over $650.00 now. You do not want to join ANY company that you have to battle to leave for over two years. STAY AWAY!

Update regarding my last post. Another month, and another bill! Planet Fitness STILL refuses to cancel my membership They have stolen over $500.00 from me now. There are many reputable gyms in that area, but Planet Fitness is not one of them!

PLEASE STAY AWAY FROM THESE THIEVES!

DO NOT JOIN!!!! I have been trying to cancel my membership since November 2020. I have sent emails, visited in person to cancel, sent cancelation letters, made phone calls to the location, emailed and spoken with their customer care division and ABC Fitness Solutions, LLC., which is the parent company, and everything in between. After my last phone call in May to the location, they confirmed that my membership was canceled. They wanted me to come back in, but I had to force them to understand that I had moved more than 1,000 away from NJ and could not just come in. It took years and more hours than you can imagine, but they did confirm it was canceled, but it seems like they just said that to get me off the phone as they are still charging me the monthly fee of $23.54 and have been since I tried to cancel in November of 2020. That's $517.88 they have taken from me after my "cancellation" request. Not sure where to go from here other than to seek legal advice. Or reach out to news media to expose these people. If anyone knows of a good lawyer familiar with crooks like these, please let me know.

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Jon Siegel

★ 5

Friendly, helpful staff. Exactly what I need.

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Armageddonz Wall

★ 5

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Ryan Waters

★ 5

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matt defuria

★ 1

Would give 0 stars if I could. I have been trying to cancel my membership for months and calling regularly to speak to a manager but they won’t cancel it. Now they racked up a $100 balance on my account even though they said my Membership was cancelled in January that I can’t cancel my membership without paying. They keep telling me a supervisor will call me which they haven’t for months. It’s embarrassing to see an establishment so poorly ran in 2023.

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Brianna McGill

★ 1

Used to always come here- it was my go to gym whenever I was home. However after my experience today I will not be coming back
Extremely unfriendly staff and not willing to accommodate their customers. Drove over an hour to workout and couldn’t even workout due to the pettiness of the lady at the front desk.
Planet fitness you need to do better

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R K

★ 5

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Dennis De Almeida

★ 5

Gym is clean, not overly busy, and has all the machines and weights I need.

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Adriana Dias

★ 5

Staff here is really nice !

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Mia Sperber

★ 1

The lady that works at the front desk is not chill. She’s a narc. How are you going to band together with capitalism instead of fellow human? Beyond disappointed by the judgement I received at Planet Fitness today.

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Bill DeFilippo

★ 5

I go because it's filled with some of the best locals around.

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Dylan Albino

★ 5

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Warren

★ 5

The best Planet Fitness in the area. Clean, plenty of space and newer equipment.

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michael kong

★ 2

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Alexander Sz

★ 5

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Steve Grater

★ 4

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zeny colon

★ 5

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Robert Stutts

★ 5

We are going to join and they were very helpful

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B A

★ 1

why does this specific PF play by different rules? they dont even partcipate in my health insurance incentive plan which would be very convenient. it cost more to enroll here btw .. and you need to use a pass to access their equipment.

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A Scott

★ 4

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J. Pal

★ 5

Was there on the weekend. I staff was friendly. Locker room and showers clean. Also enjoyed the flat hydro beds and new cardio equipment

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Ash Cole

★ 5

Great planet to get fit

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Cion Pinnock

★ 5

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Neha Verma

★ 5

My favorite gym!!

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Firat Beyaz

★ 5

Clean gym. Friendly staff. Most of the time is very quiet. Highly recommend it.

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Abed El

★ 5

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JoAnn Marotto

★ 5

Very clean and the staff is helpful and very friendly

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K J

★ 5

Good one, attached is holiday hours for 2022

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Anthony Defreitas

★ 5

Extremely reasonable price, never overcrowded, and you can go whenever you want for as long as you want.

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Jenica Davis

★ 5

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Raven Lastname

★ 1

Unprofessional as hell. Clean up your act. Not a welcoming environment.

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rodolfo flores

★ 5

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tury brewster

★ 1

Most rude unprofessional and disrespectful management staff I have ever experienced in a gym, no type of respect and manners on how to treat the paying members. So for the $10 or $20 a month you get exactly what you pay for unprofessional, rude and disrespectful managers with no type of customer service training or experience ..

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Richard Carr

★ 1

I'm giving it 1 star because I just joined this gym today and my items that were in the locker room with a lock on it were stolen. Everything was gone including my cargo pants and cap. My confidence in the safety of this gym is seriously shakened. The facility is decent but be very careful with your personal items. Keep everything with you at all times so you won't go through this horrible experience.

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C Last

★ 2

Very unhappy with daytime unqualified manager. (10.4) Attempted to use sunbed, was told the system doesn’t respond, and she is unable to troubleshoot. So I said nicely to work on it and I’ll have a workout in the meantime. Hour later issue wasn’t resolved, when called my Out of state gym base manager, he was met with unprofessional remarks and I still wasn’t able to use the services I’m paying for. Gym is clean, new equipment.

Source: Google

Donna Loffredo

★ 1

Very disappointed with the very unprofessional manager at the Fairfield facility. She refused to give me her name or a senior managers name when I called to voice a complaint. I was talked to extremely rude and hung up on. I need to speak to senior management.or preferably the owner of this facility. What she tried to do was completely unethical

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TOBE 1031

★ 1

If there was a - 1/2 star, that's what this club deserves. The mgr. Kadisha(horrible bedside manner, incompetent managerial/ ppl skills) the indicator is ppl like this, always try to pivot to the CUSTOMER!!, as the one with the attitude, when all we are trying to do is cancel, and every person at the club, that one speaks to, gives conflicting stories. "A fish stinks from the head down"... It's been a month since I've canceled, and based on the prior reviews, they will try another money grab on my account this month, I have the receipts, but still a hassle, its like they think they are entitled to dip into one's bank account every month regardless if you did the proper cancelation process. SMH. Thankful for the google reviews so ppl can get the word out...

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Diana Chamberlain

★ 5

Fairfield location clean and not crowded

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Andrew Sikorski

★ 5

Good gym for doing gym stuff...

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Owen Loffredo

★ 2

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Mike Abrams

★ 5

Well run with a helpful staff.

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John T

★ 5

Clean. Reasonable price. Low key, good assortment of machines.

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Laura Salamone

★ 5

Very nice gym, clean and organized. Friendly staff. Reasonable monthly pricing.

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Juliana A

★ 2

What kind of gym doesn’t allow you to jump rope? Planet fitness at Fairfield!!! Planet fitness is VERY affordable, but sometimes what you pay for, is what you get.
Is an overcrowded gym, full of teenagers (they come for free during the summer)… the equipment in this particular location is decent, the stretching room is extremely small, the staff is average.
Planet fitness has some very interesting rules, such as no outside equipment, that includes jump rope…
Also, PF has a dress code, no crop tops, no tank tops… according to them is “gymtimidation”. Here at Fairfield location the dress code is practically nonexistent, which is great! People should be able to wear whatever they feel comfortable in! So really, why in the world are we caring so much about a jump rope?

Time to look for another gym. If you read this far, I heard CRUNCH fitness is a great choice.

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Alexandra Petillo

★ 1

Horrible. Manager curses at front desk. So unprofessional.

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Mishie113

★ 1

The "manager' Elliot is rude. He was playing soccer by the front desk, all while.hiding from a customer who wanted to cancel his membership. They had the guy come back 4x . He has 0 customer service skills,, and his response is basically I'll never get fired. All the employees were texting. Very unprofessional

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Gary Jablonski

★ 1

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Andriy Kondryshyn

★ 2

Very unprofessional. Manager instead of helping to solve a problem decided it’s easier to let costumer go

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Tim Turner

★ 5

This is probably one of the best planet fitness I’ve been too. It’s a very clean and friendly environment, especially the staff they are all a delight. The girl with the red hair (wish I knew her name) goes above and beyond always nice and respectful and making sure to greet you and make you feel welcomed. I’ll definitely be keeping this as my home gym with great people like that there! Keep up the work

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Rose_gold

★ 1

They must be really desperate for employees, there was a young lady watching the front desk with mental illness and she screamed profane language at the top of her lungs at us yesterday and went I confronted another employee about it he did not a thing to resolve the issue.
Totally unprofessional!

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Shawn Rhagnanan

★ 3

Staff is ok . Gym is well cleaned and cared for. This is not the gym's fault and I'm not putting this against the gym , but some gym members there are disrespectful, rude , and nasty.

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Mandee Brady

★ 5

Clean and is never packed there are always plenty equipment

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rick Palma

★ 4

This facility is very clean and the staff is attentive to keeping it that way.

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Dr. Mike Abrams

★ 5

Well equipped and cordial environment.

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Kathy ryan

★ 3

Giving this place my business for months since woodland park has been closed.was told today that I was only allowed 10 visits.will not be going back there.woodland park has much better equipment and staff.

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Tyler Dudek

★ 4

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Derick Haywood

★ 5

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Ereny Ibrahim

★ 5

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Michael Acey-Van Brunt

★ 5

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Michael Mastromarino

★ 4

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Angela Akromfi

★ 5

It is nice and clean. The staff greets every morning and it is never packed so I feel safe working out here.

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Norma Martinez-Cruz

★ 5

I’ve been a member for over 3yrs and never experience any issues . The place is cleaned daily and I know because I’ve seen the employees cleaning at all times and with the pandemic it’s certainly a peace of mind . The employees are respectful, knowledgeable and ready to help if needed. Especially Shaday very nice young lady always ready to assist.

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Andy S

★ 1

Attempted to sign up this evening for a membership. Was lured to the $10 a month with no commitment. Seemed like a great deal. Was disappointed they required my banking information for the annual fee and that was the only option if I wanted to join. With no other alternative provided to me, I walked out. I'm protective of my personal banking records and not sure why this is required to join the gym..

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Ena Bellorin

★ 5

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Matt Rogers

★ 4

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Laura Duncan

★ 4

Wish there were more paper towels. Great equipment and staff for sure! Glad to visit when in town.

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Melany “Lil Hazel” Thompson

★ 5

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Victoria Robins

★ 1

I broke both my ankles at the end of November. I called to cancel my membership since I will not be able to walk for the next several months let alone go to the gym. They gave me an issue because i didn’t call before the 10th to cancel. I was in the hospital sorry i didn't think so call right away! The manager “Sade” told me she couldn’t do a refund because she doesn't have access.. she gave me some guys number named greg who I then called and he said he doesn't even know how i got his number bc he is not in charged of the FF location… I let it it go.. took the L and made sure i wont be getting charged again.. they emailed me a confirmation that i will not be getting charged. i looked at my bank account AND I WAS CHARGED AGAIN!Im not to sure what is so hard about canceling a membership due to medical issue with unforeseen circumstances

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Jacqueline K

★ 1

Unclear masking policy and inconsistent signage regarding distancing. Had a staff member tell me it is because “covid is over” today. This is coupled with male staff who openly objectify and stare at members as they walk by. Very disappointed given how lovely this location was in the past.

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adnan bozkurt

★ 4

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Saravana Kannan Esakkiya Pandiyan

★ 5

Good quality machines, regular cleaning, sanitizer fill up and Nice staffs. I am traveling 30 min daily only for this service. Most Recommend gym ever

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jeff jeffreys

★ 4

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Brian Stoddard

★ 5

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ShadowBlack RD

★ 1

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Daniel Pollock

★ 5

Friendly staff. Everything is clean and even when it's crowded it never really feels like it is.

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Korra

★ 5

Very friendly staff and clean environment!

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Matt S

★ 5

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357 Fort Knox!!!

★ 5

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Martin Pulido

★ 5

Súper Clean and machine’s all works.,!

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Khaldoun Khashan

★ 1

How comes you charge me for a kid 2.5 year 11$ ?????? The boy at the front desk said just pay 11$ this is how we charge every one , ????

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Jermaine “Ghost” Martin

★ 5

I usually go lunch time but pretty well kept. They are constantly cleaning lol

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Dorian Hamilton

★ 5

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Jason J

★ 5

I have been a member for many years and this gym is always kept exceptionally clean (kudos to the hard workers) and the staff is very friendly and accommodating. Awesome gym and planet location.

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gts_95b

★ 5

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ViAnna Samaroo

★ 4

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LOSE WEIGHT AND BellyFat

★ 5

love it

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Melanie

★ 5

This is my favorite Planet Fitness gym. I live about 40 mins away but happily drove to this one when I was a member. Now that covid is pretty much over, I want to rejoin and will join this gym specifically. Well worth the drive, great gym and staff.

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Yenny Matos

★ 4

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Pat Meisch

★ 1

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DJ MANCHILD

★ 5

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Efistofélico

★ 3

Great place with no showers....i would rather work out home....

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SAM MILLER

★ 1

After months of giving me the run around, I finally received a refund for my monthly dues I was charged when they were closed for the pandemic. These crooks were so against returning the money they stole from me that they actually banned me for life - like I would ever want to rejoin after what they put me through. STAY FAR FAR AWAY!

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Destiny Kromberg

★ 5

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Michael Rufino

★ 5

This gym is particularly excellent. What makes it so is the staff. From management on down, everyone makes you feel welcome and looks to lift you up. The positivity makes going to the gym my favorite part of the day.

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Marcus Groomes

★ 5

Dorian, the manager, knows how to run a proper planet fitness. I drive 10 minutes out of my way to specifically go to this gym because I know that I'm going to get a good workout in a clean, safe, less crowded gym. Dorian is always nice and leads his team by example. The Planet Fitness in Fairfield is by far one of my favorite gyms in North Jersey.

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Kaiwen Chen

★ 5

A great find! They really have every machine you could want and prices are great.

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Luz Maria Pagan

★ 5

Will start soon like it.

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Drew Simms

★ 5

Ive been coming to this gym for awhile now and the staff always keeps it very clean here.

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A D

★ 1

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Amado Reyes

★ 4

Clean facility upbeat place

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