★ 5

Just joined staff very nice

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★ 3

• 2.5, 5, 10, and 25 pound weights being left of floor near machines not designed for use with said plates.
• Handles, ropes, etc. not being put away, but thrown on floor.
• People using machines with plates are not re-racking.
• Increased sightings of people sitting on machines staring at their devices for extended times.
• Increase in people leaving personal property on equipment they want to use next, blocking anyone wanting to use machine now.
• I have personally seen a woman get on the end treadmill and put her device and water bottle on next treadmill so no one could use it.
• Windows can use a cleaning, very cloudy.
• Broken machines are being fixed, it just takes a long time.

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★ 1

Extremely DISAPPOINTED. Long time member, LOVE class instructors……paying for ultimate membership to take classes, but for months only 4 classes offered a week is DISCOURAGING. Asked repeatedly for months to offer more classes….nothing. Now charging me to freeze account when paying for classes they no longer offer.

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★ 5

Isaac
Very nice work out!!!

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★ 5

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★ 4

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★ 5

Staff is helpful as well as friendly; they make you feel valued, and not just a faceless member of a gym as most gyms make you feel.
Gym is kept clean, has plenty of free weights as well as machines.

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★ 5

It’s always clean and the staff is always polite and helpful.

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★ 4

Lights are way too bright and music is way too loud.
Otherwise gym is clean and has everything you need, staff seems friendly.

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★ 1

I do not know who needs to hear this or if this will go anywhere but I have been going to your gym for around 2-3 months. Over that time I have watched my muscles grow and watched the weeds outside your establishment grow just the same in the parking lot. Whats it to go buy some weed killer at Target and spray them? Some look like plants at this point.
Also your walls are gross, you can see all the built up dust which is a definite health issue for people. Maybe close the gym for a day and do a deep clean. I feel my throat close up everytime I am working out compared to other locations.
I wouldn't recommend joining your gym if I had not been a member for 10 years.

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★ 5

Sal and Miah are the best at this retro and honestly their customer service is impeccable. They deserve a huge raise and also sharing stock portfolio interest !

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★ 5

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★ 5

Salvatore and Miah were knowledgeable and transparent , explaining the membership options and the perks and features of the club. Great customer service !

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★ 5

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★ 5

Great gym I wish the shakes were a bit cheaper but great staff and equipment

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★ 5

I've been part of multiple mom+pop type gyms in the past, never a franchise, so I was a little skeptical. However, this gym is everything I was looking for and more. In the past few months, old cardio machines have been replaced with brand new machines, which is always appreciated. The hours are convenient. There is ample equipment and 9 times out of 10, it's not so packed that you can't find something to work on. Don't see very many wanna be influencers filming themselves either, which is another plus in my book! The people that work the front desk are always there to help with a smile. Very satisfied here.

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★ 3

I have been going to retro for over a year now. To hear the same excuse, thank you for letting us know. We strive to keep the equipment right in good condition. It's just words. There's machines that have been broken for over 3. Weeks already also the dust that's on the windowsills, and on top of the racks is disgusting. Perhaps instead of the staff sitting on their cell phones, they could pick up something to clean the gym

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★ 4

Member since 2021, nice to see them upgrating the tredmills with new ones. Staff is always friendly and ready to help. Once they upgrade older equiptment it will be a 5 star gym.

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★ 5

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★ 3

They started to update some cardio machines which is nice but I wish these front desk guys would open the doors so the humidity could go down in there :’)

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★ 5

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★ 2

Gym is filled with kids who don’t train and get in your way with horrible gym etiquette. If you are a serious individual who trains with intensity or is trying to change your life this gym is not for you. Equipment breaks a lot and is too small. They don’t upgrade anything as far as equipment goes and some of the elliptical machines are constantly not working. The plus side is it’s very convenient.

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★ 5

I appreciate the variety of equipment, the well-maintained and clean environment, and the supportive and friendly staff.

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★ 5

Retro fitness has reliable equipment to get the job done and there’s a very good upkeep of the maintenance on equipment aswell

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★ 5

Super cute, clean and staff is very friendly. I have had no problems with other members and everyone thus far has been very respectful. The bar has amazing variety and overall very good environment. 10/10, feeling comfortable is a big thing for me when working out. Love this retro. Small, but has everything you need.

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★ 4

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★ 1

This is one of the worst Retros! The bikes are so rusted and broken and the treadmills all have broken plastic. This gym hasn't seen new equipment since it opened. Pathetic! Go to the one in green brook where they buy new equipment and care about who goes there.

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★ 5

Great gym and super helpful staff. Moved out of state and realized my membership cancelation had never gone through. Receptionist was professional and walked me through the cancellation process flawlessly

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★ 1

I canceled my membership and was charged the next month; for some reason I knew it would happen. When I requested a refund I was told that a note would be left for the manager. Weeks later, another call to Retro and was told the manager sent me an email. An email was never received or my refund. I'd contact corporate headquarters, but from reading other reviews, that is pointless.

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★ 5

I move a lot and have hopped in and off retro fitness many times. It’s always smooth and something I really appreciate about this gym. No hassles and no hidden fees.

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★ 5

Gym is always clean and equipment is in good shape. Staff is helpful and friendly.

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★ 3

Dirty... but decent

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★ 5

Friendly staff and has everything I need to accomplish my workouts, not to mention, the cleanliness of the facility.

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★ 5

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★ 5

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★ 5

Ro at the front desk is awsome, definitely the best one there! Everyone is really nice. Never disappointed at this retro.

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★ 5

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★ 1

I’ve been trying to downgrade my membership for months. The staff at the desk constantly tell me the system is down and the manager doesn’t return phone calls or emails. They directed me to corporate who couldn’t downgrade or even cancel my membership. Even corporate can’t do anything without the manager who doesn't respond to corporate when they attempt to handle this issue.

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★ 3

My first month here. Front desk finds 2.5 weights when I need them. Clients are friendly & helpful. Weights are NOT left on equipment for the most part. (90% or less). Nice switch from Kenilworth where most clients are rude! But after a longer stay there ARE NOT ENOUGH 2.5 weights!!!!! Three days this week. I did NOT have them

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★ 5

I must say this gym is very clean . I come in and do my workout and go home

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★ 5

They have the Octane Fitness Ellipticals and Octane Lateral X line. The best cardio machines ever made!

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★ 5

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★ 5

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★ 5

I'm very happy that the gym is back up and running- place looks great , keep up the good work!

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★ 1

Lady at the desk that works nights was very rude. Definitely turned me away from joining.

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★ 5

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★ 3

used to be great.....new ownership letting it slip away daily...stuff doesnt work anmd the sun glare in the front is blinding...shameful.lol, it’s getting worse not better lol. Bikes/TVs broken for months. Takes forever to get stuff fixed. Daycare for teenagers 😡😡

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★ 5

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★ 5

I love to work out here because it is less croweded and the staff is very helpful. It is definetly worth your time working out here.

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★ 5

They have most things one would need to get a complete workout. Damaged equipment is fixed within a timely manner. Staff is friendly and personable. Space is always kept clean. I highly recommend!

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★ 5

Retro fitness is always enjoyed to go to the offer. Many different modalities as far as workout needs are concerned. Most retros have a turf's surface that you can do plyometrics, cardio, functional fitness type of exercise is on and then they have a full range of cardio machines as well as your traditional free weights and Smith machines. Cable stations are available as well. If you're looking for an old school type of workout, feel retrofitnesses the way to go. This morning Clark in particular has a studio, turf surface, functional fitness, cardio, free weight, cable and dumbbell areas. So basically everything you need. It's a go

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★ 5

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★ 5

great gym, very clean, overall a welcoming atmosphere.

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★ 5

This is the most consistent I’ve ever been with my workouts. The variety is great, and I look forward to coming in and challenging myself. They offer 5:15am which works wonderfully with my busy schedule.

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★ 5

All good...Friendly people, Friendly Staff and Great Equipment.
You can bring a guest....

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★ 5

My favorite retro fitness I’ve been to. Great facility with lots of natural light, really nice machines, clean locker room, great staff, and clientele is all there to work hard and take it seriously

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★ 1

Plan auto restarted without notice after an injury. Customer service is unwilling to reverse over $100 in additional charges. Do not use this gym

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★ 5

Clean gym, gets a little busy but the equipment is great and everything’s well organized/maintained.

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★ 5

Fair priced monthly membership, a nice variety of equipment. My favorite gyms in NJ

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★ 5

Clean facility

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★ 5

Great gym. Has almost everything you need. A lot of sunlight. I wish this location had a hip thrust machine and sauna like other Retros. This is still my go to location though.

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★ 1

Management does not know how to run a successful business. Only has one person opening which is not reliable. Opened late 3 times this week.

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★ 1

Impossible to cancel gym membership here. GM never there and he’s the ONLY one you can cancel with. Such a scam. Maybe he will actually read this and finally show up so I cancel and stop getting charged lol

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★ 5

The two women who helped me figure out my account sign in situation on Tuesday and Wednesday (all my fault) we're incredibly kind and patient with me. This is my first time going to a gym and I'm so happy I went there. The whole place feels comfortable. I just need to grab my sign in code at Kennilworth and be right back at it in Clark on Friday. Thank you again!

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★ 5

I have to say I have noticed many positive changes in the Retro Fitness in Clark. They have actually been maintaining the equipment well , and the gym is cleaner than I’ve ever seen it! Loving the new workout equipment also!!! I love the friendly faces that I see every day and we have quite a nice community in that gym. We all know each other and we are all respectful of each other. It’s a very comfortable environment. I actually love my gym!

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★ 5

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★ 5

Dope gym & the staff is friendly, been here since their presale. Hoping you guys can consider moving the punching bag back to a less active area. People tend to flood around it in the free weight section and makes it difficult to actually get some work in on the bag.

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★ 3

Not a bad gym but VERY poorly run. Joe is a GREAT manager and is probably the only reason the place is still decent. Random unannounced hour changes. Poor hours in general. Machines with torn up handles. A speed bag that might as well be duct taped to the wall and has almost no air in it. Don't forget the kids on machines for 20 minutes, 15 of which is texting and taking selfies. Been a member of retro for 3+ year but it might be time to find a new gym.

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★ 5

Very happy with the staff members but there can always be more equipment.

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★ 5

Love the members energy and postive vibes

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★ 5

The staff is great and always friendly and welcoming. Always clean and organized. Great equipment and great environment. It's been so much better since getting new management. Keep it up. Definitely the best retro location I've visited so far.

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★ 5

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★ 5

Retro Fitness of Clark has been my go to gym for years. The staff makes the gym feel like home and they keep it very clean. All the equipment works well and there is an assortment to choose from based on your needs. The natural light that comes from the windows in the gym are also a plus. Overall great gym!

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★ 5

Cool staff, nice equipment. Def better now with new management

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★ 5

Clean gym , friendly staff very organized gym

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★ 5

Retro in Clark NJ, makes one of the best Protein Shakes I’ve ever had, make sure you get your protein shakes here.

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★ 5

This gym is fantastic. Great management. Great employees and great overall asthetic

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★ 5

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★ 5

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★ 5

I just have to say their has been much improvement since the last manager. Mirror are clean, Staff are polite, window look much better. a little down fall. their should be more staff available to assist the members and help out on the floor. But over all great place. Keep up the good work. Some remodeling can be done.

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★ 4

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★ 4

Good gym, can be crowded at times.

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★ 2

This gym has everything I need, but unfortunately the morning staff is unreliable. Since the start of 2022, there have been multiple times where the morning staff did not show up at 5 am. Not just a few minutes late, but where after 20 minutes all of the people there had to get in their cars and leave. I only have time to get to the gym for the early morning, but when no one shows up, my time is wasted. This needs to change... It is completely unacceptable.

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★ 5

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★ 5

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★ 1

Hours online say 11 PM.. are they ever going to open back to normal hours??? Ready to go to a new gym

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★ 4

Great gym to work arms & chest

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★ 1

Went there Sunday at 5:00 and they said they were closed! Website says 7:00pm.

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★ 5

Not too crowded. All equipment in working order

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★ 5

Excelente todo

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★ 5

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★ 5

I love the set up of this gym and the staff is very helpful. Everything is clean and taken care of, good environment all around.

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★ 5

If I have to be honest, it’s not the best gym but it sure is the best gym for 20 bucks. If you are person who really just wants to workout, this is the perfect place. Locker rooms look more like a high school type feel but overall it’s good to head in. For me, I really wanted a cheap membership and 20 bucks a month is a hella deal. I feel like sanitation could be improved a bit but other than that props to this retro fitness. Keeping a gym cheap and affordable.

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★ 5

Nice people, clean Gym! :)

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★ 2

Not everyone follows the mask rules. Some people come with bandanna over their mouth but it leave their mouth open. Others wear it over their chins. Seems that staff doesn't really care. Place is clean. Not much wait for machines, sometimes none. The mask thing is an issue for me aside from that it's a good place.

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★ 5

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★ 5

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★ 5

great facility very clean lots of different equipment and free weights.

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★ 4

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★ 5

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★ 5

Good gym to workout in. Kudos to their friendly and professional staff that's working hard to keep everyone safe during this time.

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★ 5

So clean, and staff is friendly!

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★ 5

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★ 5

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★ 5

Staff is friendly and helpful. Gym kept clean.

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★ 5

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★ 5

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★ 1

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★ 1

I called in over a week ago to cancel my gym membership since I have relocated over 2 hours away. I was told that it wasn’t a problem, it could be taken care of over the phone. I provided my information, my account was pulled up & I was told it will be taken care of. Since then, I have been charged. I called in to see if there was an issue cancelling & was told “we don’t do that over the phone, so I don’t know who you spoke with.” The staff needs to be retrained on proper policies. This wouldn’t be an issue if I was given the proper information from the start.

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★ 5

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★ 4

Everything was clean and spread apart social distance

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★ 5

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★ 5

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★ 5

Not the biggest location but got everything you need

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★ 5

Great gym. Always friendly staff, clean facility and good equipment.

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★ 5

Great place to work out. Staff is friendly and there’s plenty of equipment. This location has two tanning booths. Plenty of parking and plenty of lockers. Coat rack in bathrooms. Good hours. Try it. You’ll be back!

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★ 5

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★ 2

Always crowded when I go, I have gone even offpeak hours, there are no early classes or late classes for group classes. They need to show people when they sign up how to use the machines other gyms do it! Waiting for my membership to end!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great helpful staff, clean friendly environment, favorite gym!

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★ 1

The gym is fine, membership price is a good value. DO NOT do the personal training though. Twice I had no call no shows from trainers, I was billed four times in one month for the training, and am on my 3rd trainer within 24 sessions. Poor experience overall.

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★ 5

Excellent gym, small but never overcrowded. Very non-judgemental and very clean. Great and attentive staff that makes regulars feel like part of the family. Highly recommended.

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★ 5

Always clean, friendly staff

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★ 5

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★ 4

Convenient, always clean and affordable.

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★ 5

I’ve tried every gym in the area and this is by far the best. I even tried going to a different Retro location. Staff is super nice especially the guy in the front that wears glasses. Smaller gym and not super packed (I usually go at night though) Woman’s locker room is always clean. Clean gym overall which I really appreciate. I’m super happy I finally found a gym I like.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Nice gym, nice people

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★ 5

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★ 5

This retro fitness location is great. It never gets too crowded and is very clean.

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★ 5

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★ 5

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★ 1

TERRIBLE customer service and 0 help or responsiveness. I've been trying to cancel my account for MONTHS. When I call, they told me to come in. When I came in, they told me to send an email. When I sent multiple emails, NOTHING! I moved away and I am still getting charged. This is poorly run business-steer clear. Save yourself the trouble and just join a different location or gym.

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★ 5

Classes are great here and staff friendly the atmosphere is relaxed which makes for a nice workout place.

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★ 5

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★ 5

Good prices not crowded ,opens 4am

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★ 4

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★ 5

I respect the efforts of management to actively invest in positive changes in modern equipment and knowledgeable staff at this club. Criticism of issues at the club are not taken defensively they are pro actively investigated.

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★ 5

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★ 5

Great gym

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★ 1

It was great when I first started going over time it had become run down, dirty and the machines don’t get fix I’m now going to Kenilworth clean up dated machine and much bigger

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★ 5

Ok

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★ 5

What I like about this gym is that it is less crowded and the machines are well kept. Worth everyone’s time to work out here.

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★ 5

Retro Fitness in Clark is a great gym, the personal trainers are excellent! The classes really work you hard!

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★ 5

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★ 4

It's a gym

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★ 5

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★ 5

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★ 5

Neighborhood gym. Clean, spacious, has the Equipments that I need. Especially Jacobs ladder, which is hard to find in other gyms. Parking is not an issue - unlike most other gyms.

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★ 3

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★ 5

Clean gym

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

Facility is too small, overcrowded during peak hours. Not very cleanly. Retro Fitness is a good gym but there are better ones around

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★ 5

Awesome gym

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★ 1

Cancelled my membership almost immediately. Super sketchy place with young horrible staff. There is never a manager available to help you. There is NEVER a manager there on weekends so good luck trying to cancel your membership at your convenience. Hated it there.

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★ 5

Clean. Nice people

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★ 5

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★ 4

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★ 5

Great pricing

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★ 5

One of the best Retros around!

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★ 3

Nice gym...

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★ 5

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★ 1

One of the worst fitness centers I have ever encountered

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★ 3

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★ 5

Great gym

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★ 5

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★ 5

I joined back in 2015 and I absolutely love it here! So much so, that I joined the Retro Team and have been with them for over 2 years now, on and off. What captivated me about this place was the energy and how friendly people were! I was a rookie to the " workout world" and there was guidance everywhere I turned. You become part of a small Retro family. The gym is constantly clean and I LOVE the variety of Pre-workouts they carry. Definitely worth trying out! I came in under a free trial and signed up as soon as the trial was over. Got a gift card too! GO RETRO!

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★ 5

Great

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★ 4

Nice gym just wish they offered a pay as you go with no contract

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★ 4

Good place to work out, but its a bit too crowded.

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★ 4

Great place! Lots of equipment and space for any kind of workout. Wish they had some monkey bars and a rope to climb, but still, they're better than most gyms out there, especially for the price.

There are classes which used to be free, but I think you need the premium membership (about $10 more per month) to take them. I'm not 100% sure, since I don't take the classes myself, but I think this is what I saw on one of the boards. Call and confirm before you make a decision based on what I've said.

It can get a bit crowded during busy times (mid morning / nights) but even then it's not terrible. Plenty of parking, especially now that the adjacent property has been remodeled. If you come during a work day, make sure to avoid parking in the marked L'Oréal spots, which might get you towed.

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★ 5

Clark Retroftiness location is my gym of choice based on size, location, and parking. Gym is constantly being improved. If you're considering a personal trainer I've had great success with Resh. he got me way bigger and stronger in spite of previous sports injuries. if you're an athlete or training to become one he's your guy.

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★ 5

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★ 5

I have trained there for a year now. It doesn't offer the towel service that other expensive gyms have but the variety of equipment and energizing atmosphere more than makes up for it. Great hours, friendly staff, excellent personal training and did I mention the energizing atmosphere? A lot of group classes- especially the one's that I take are Zumba, Yoga, Steps, etc.

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★ 5

Now this is my favorite gym. Have been to a few in the past, and finally settled for this one. Essentially, a clean and airy gym. Looks like a new parking lot was just built, which makes it easier now to park. I see a lot of group classes being offered, but am yet to try them.

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★ 4

Been going here for a long time. Pretty good gym nothing out if the ordinary as far as equipment. Staff is very friendly and are very into fitness themselves. Gets a bit crowded but what gym doesn't? Just wish they didn't blast terrible ads over loudspeakers frequently instead of music.

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★ 5

Great Gym

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★ 4

Friendly staff. They don't have the newer equipment but they have almost everything the other Retros have

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★ 3

Have been using this gym for over few years on and off. You get what you pay for. Since it is 20 bucks a month, a lot of their equipment feels a bit old and is overcrowded at peak hours.

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★ 4

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★ 4

Wondering what happened to WiFi. After missing going last couple weeks been back for 2 weeks and unable to get wi fi none of the people at desk able to help or say why wi fy not available

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★ 1

Worst gym ever!!!!!!!!!!!! After so many years being a member and Wanting to cancel my membership I was told I had to come down to do it in person. When I did after the 30 min drive there the girl at the front desk all she did was click a couple things in the computer and told me that was it!!! I'm so upset I had to drive all the way down there just to see her click a couple things and that's all!! When I asked if I had to sign anything she told me no and when I asked for proof of cancellation she told me they don't give any proof that I will be fine! Unbeliavble I don't know how this is still a running business!

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★ 5

Home gym of the bearpaws... Best gym ever

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★ 5

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★ 2

BUYER BEWARE. If you are thinking of getting a membership with Retro Fitness, make sure you review the contract carefully and ask about their 60 day cancellation policy. Have them show you in the contract where it is spelled out, otherwise it's highly unlikely they will point it out. It's not something they go out of their way to make known, at least in my case. But according to internet reviews, they have withheld this information from a number of people who like me were very surprised when they tried to cancel their membership. Also ask about their automatic renewal policy. Make sure you completely understand and agree with these policies before signing. While it's an okay gym, their financial policies are abysmal and very anti-consumer. They make it very, very difficult and expensive to cancel. Also google Retro Fitness and read the reviews, especially those that mention their cancellation policy.

To be truthful, I didn't use the gym that much. When I did it was mostly cardio machines. Their ellipticals didn't agree with me. Tried to cancel membership last night after almost four years. Got the surprise rude awakening that you have to give them 60 days notice!!!! So, even though I have told them I no longer want what they provide (after almost four years paying them), they insist that somewhere in the contract I made four years ago, in some fine print that no one ever pointed out, that I have to pay them for two more months after I tell them I want to cancel. So during those 60 days they are at a criminal level of exchange. Criminals take things like money without giving anything in exchange. That's essentially what Retro Fitness does with their 60 days notice cancellation policy. If you are aware of this and agree, then it totally fine. But if you're not aware because they go out of their way not to point it out, that's another story. This review is an attempt to shed some light on the matter.

If you've already been burnt by these draconian financial policies, you can write directly to Eric Casaburi, Founder/CEO of RetroFitness to tell him what you think. Google his name to find the email address.

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★ 3

Its Okay. The equipment is jammed into the place so its hard to navigate around the gym. Trying to get from the back cardio areas over to the machines is its own obstacle course. They only have one pec dec machine that is consistently being used, wished they added a second one. The parking is terrible, if you go on peak times you are in for a good walk as you need to park in the very back lot. The free weights area is on the small side of things, so its always crowded with people trying to get their dumbbell workouts in. I also noticed that it makes for somewhat of an uncomfortable situation for the women who want to get dumbbell workouts in. Don't get me wrong, I never seen anyone being harassed, but standing around all these guys in close quarters made a few women, I saw, feeling a bit intimidated. Bathrooms are generally clean, as far as the mens room goes. One dryer sits on top of one of the soap dispensers which is not an ideal area so people wait in line for the other dryer that is not being obstructed. The TVs they use on the cardio deck are bad, hard to find a channel quickly so you got to do some surfing to find what you want to watch. Also the screens are horrible. When certain graphics on the tv appear the screen gets jumpy with a strobe like effect which happens often. I would say at least 50% of the gym is cardio equipment 30% are machines and about 20% are free weights. I wish they would have built two stories and had cardio equipment upstairs and machines and free weights downstairs. Otherwise they should scale back on the cardio machines, between the huge back area of cardio equipment the bikes and the cardio theater I never see them all being used at once. They could most certainly do away with a few of the machines and open the layout a bit more or get a bigger free weight area. On the plus side, noone ever fights or trys to upsell you, which makes it a comfortable place to walk in get your workout in and leave without being hassled. It is a cheap fee per month, but that also allows a lot of high schoolers to come in to workout and they tend to se their smartphones and socialize more then workout. When you try to hop on the machine they run over and say "i'm using that bro" Ummm nooo you were snapchatting photos of your 3in pythons in the mirror for 10min. I learned not to go until late at night or early morning to avoid most problems, which is not ideal at all. I have been looking around for a larger facility with better parking and a better ratio of cardio to machine to free weights. No luck as of yet.

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★ 5

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