★ 1

Came across town to a 7:00 class at 7:02. No one was there and the doors were locked. I called left a message and no one responded. Secondly, rather than just cancel they marked me as a no show in the wellhub app which created additional problems for no reason. I was there at 7:02 that's not a no show. Even if I wanted to attend a class the amount of problems they've created for me over nothing.

Source: Google

★ 1

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★ 1

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★ 2

Great workout, great coaches, questionable customer service. I reached out to cancel my membership (with 31 days notice) and they got back to me the following day (30 days notice) to tell me I needed to give them 30 days notice. When I pointed out that it was 30 days away, they didnt respond, so now we are past the 30 day threshold. Then I tried calling... got voicemail. I have tried to cancel before, but they always convinced me to freeze my account instead. Like... I get that you don't want people to cancel, but you cannot penalize people when you are the ones not responding to emails.

Source: Google

★ 5

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★ 5

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★ 5

I just finished my second morning workout at RowHouse with Kelly, and I couldn’t be happier! I'm not a regular at the gym, but Kelly was incredible. She helped me with everything, from my posture to my rhythm, making the session both productive and fun. With my ClassPass, I was thrilled to learn that RowHouse offers morning classes. The workout left me feeling energized and refreshed for the rest of the day. And honestly, nothing beats catching that gorgeous view of the Hudson River after each session. I can't wait for the next class!

Source: Google

★ 5

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★ 1

My train was running late so I was 2 mins late for the class. It is not said in my booking email that they don’t allow late students in but just give them a call. I called them and they didn’t allow me in. It was inappropriate and not told at the first hand.

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★ 5

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★ 5

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★ 5

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★ 5

Took my first class with Sorcha and it was so great. She was very encouraging and the music choices were perfect.

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★ 5

Came on holiday from London and had the best workout with Sorcha! Music was great and instructions were clear! Would definitely recommend!

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★ 5

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★ 5

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★ 1

At JERSEY CITY, New jersey location, I went to Row house for my first trial session. I was kept calling them before half n hour. Hardly one call someone picked up I told them that I will be late by 2 to 3 minutes because of the traffic she said you will be fine. And when i reach there the instructor was so rude and she didn’t even let me in the class because i was 2 minutes late. And she didn’t ask me even anything and straight up she kick me out of the class. Very bad behavior.

Source: Google

★ 5

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★ 5

Friendly instructor, good workout.

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★ 5

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★ 1

Everything seems amazing until something goes wrong. The class, the workout, the people and the environment are all amazing. I genuinely enjoyed rowing here. The thing that hit me badly and is still affecting me is that this class is not for people getting into a gym for the first time. This is not a place where the trainer will give any attention to your posture or technique, even if they said they would and advertise it that way.

I was taught the posture and technique once, on the first day. A couple of weeks in I did complain that my arms pain more than my legs - which is not what they said should happen. But there was no effort made to correct anything on me. So that's the first thing where things started going wrong.

Secondly, there was a lot of push for "go as hard as you can, push more". Which makes sense in a gym, i agree. But with the wrong posture it can turn into a nightmare. Your only motivation is how good is the person next to you, because the class has a model of "keeping up" to your peers as everyone is aiming for a collective number for a goal. So with an athlete next to me, i kept pushing in the wrong posture and ended up with an injured rib. It's been a year and I am still struggling with it and I'm asked to avoid playing any sport.

Now, gym injuries happen, can't blame the gym. So I am writing this as a caution for people who are new to rowing. There are too many people in this class for the trainer to focus on you, or they don't want to. I don't know. They in fact crammed in 2 more machines when i was there, making it a bit too much crowded and hot. If you are already into working out, this is a great place. Else, naah.

Where i have a complain with the gym, which i have also read in other reviews here - they tried hard to make me pay for an additional month because apparently a gym needs a months' notice period? I was shocked because this was not communicated to me verbally or in writing when i joined. It is also not mentioned on their website under cancellation policies. So they are a bit shady when it comes to cancellation. What was mind boggling was they were not ready to consider the fact that i had a medical reason to leave, an injury which happened in their gym. Just showed complete lack of empathy. It took me 4 months to get rid of them when finally the person on the desk changed and had enough empathy to not drag an injured person more.

Source: Google

★ 5

I had an excellent experience going here every day for a year! Mel, Maggie, and Kelly were some of the best instructors and each class felt like a great challenge. I really appreciated early on how willing each instructor was to teach us, too! And some really fun theme rows, too.

Source: Google

★ 4

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★ 4

The place looks very clean & equipment looks safe. However, I would not recommend this for senior citizens over 64 years old unless they are in good shape to start!

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★ 4

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★ 3

Customer service is horrible.

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★ 5

So fun! If i didn’t pay for base gym, this would be my next pick. My company used to pay for ClassPass credits and this was my favorite place to use them

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★ 1

Absolutely horrible! I gave them two months notice to cancel my membership but they charged me for the next month and didn't allow me to book any session. They didn't refund anything.

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★ 5

a lot of fun and low impact work out but I'll definitely be back!

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★ 5

Great

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★ 1

I came through ClassPass. The front desk was so rude and abrupt when I tried to reschedule through them. Other gyms would usually accommodate when you cannot make it. But be careful that they won’t.

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★ 5

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★ 5

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★ 5

Rowing has never felt so much fun. Amazing coach and staff. Highly recommended this place.

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★ 4

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★ 5

Love it

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★ 5

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★ 5

Super fun classes and all the employees are very friendly!! I love the different music styles they base their classes on

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★ 3

I was really looking forward to loving this class but it didn’t hit the spot. The concept rower is one of the best cardio machines out there and for a class to be offered in this way is a great idea. I should preface that I work out at high intensities, which I disclosed in the beginning. Maybe it was the trainer - she kept telling me to slow down, I had to stay in the splits, that it wasn’t about how intense you were going. For me, the work out is all about the energy and intensity you bring to class and your workout. I wanted to love it but it fell short in terms of the workout. Great facility, clean, and welcoming otherwise.

Source: Google

★ 5

Coach Kelly is the best!

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★ 5

I love this place, everyone is so positive. I wish I lived closer so I could work here!

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★ 5

Love this place!

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★ 5

Amazing workout, super friendly staff. Very clean

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★ 5

Incredible workout studio. Such a supportive, non intimidating environment. The instructors (Kelly is amazing!) personally get to know you and add to the wonderful class dynamic. 100 percent recommend this studio!

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★ 4

Liked the space. It was clean and felt like a fitness studio. Can't give it 5 stars because the class was not as amazing as other places I've been to. Maybe other instructors are much better, but still worth trying it!

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★ 5

Awesome studio with amazing instructors. Very friendly, professional and clean equipment/environment.

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★ 5

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★ 4

A decent place. I did the signature 45min class to find out it’s my thing or not. The class was good but it might not be enough for advanced people. It was clean and the instructor was great.

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★ 5

This is one of my favorite fitness studios in the area. They have awesome rowing classes with great instructors who are always happy to review the correct rowing technique and motivate you.

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★ 5

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★ 5

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★ 5

This is an awesome fitness studio offering rowing classes to anyone who is looking for a full-body workout. For those who think that cyclical sports are boring, I can assure you that they make it fun and engaging. Their classes vary in both length and intensity so everyone could find what works best for them. On top of that, their rowing machines or “ergs” (short for “ergometer”) will measure your effort and the distance rowed each class and their app will track your progress toward your goal. As the effort-based machines go, what you put in is what you get.

Source: Google

★ 5

Superb whole body muscle strengthening workout sessions.. We attend the morning batch & the coaches are amazing especially Kelly and Danyelle.. So encouraging and motivating & full of positive vibes!

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★ 5

Low impact workout great for any fitness level.

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★ 5

I love Row House concept especially the fitness vibe @70hudsonRowHouse. Great full body and low impact workout. Awesome sauce coaches! The classes are so much fun 🥰🚣‍♀️ 💦. It has transformed my life. I have more self-confidence, more energy and feeling positive. It has a great supportive community. The front desk staff are very friendly and helpful. Great music selection and vibe. The place is very clean and nice. Best workout studio in jersey City! 🚣‍♀️❤️🚣‍♀️

Source: Google

★ 5

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★ 5

Row House is an amazing workout studio with great coaches, an amazing community, and a wonderful staff. I have seen amazing results from coming to Row House 3-6 times a week for 7 months. I am healthier, happier, and more committed to my fitness. If you want a full body work out, try RowHouse. It is low impact and high energy!

Source: Google

★ 5

Amazing workout! It's quick and intense but manageable for first timers. The staff is also very warm and welcoming.

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★ 5

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★ 5

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★ 5

Best place for workout. Great location and awesome studio. Friendly and welcoming coaches and staff.Highly recommended place!

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★ 5

Awesome studio, coaches and location. Great and fun workout. Staff and members are all very welcoming.

Source: Google

★ 5

Source: Google