★ 5

Kiddos love it here! They also attend their after school program. Definitely recommend them!

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★ 1

I was a fan of the YMCA until I went in to cancel my membership. They said they had a 30-day cancellation policy, which was never explained to me, but it’s whatever. Then, since the new bill would be within those 30 days, I have to pay for an additional 30 days, and they refused to provide-rate to match the 30day window which is ridiculous! So instead of a 30-day cancellation policy, in reality, it’s a 60-day cancellation if you don’t go on the exact day your account is scheduled to bill.

I strongly suggest people rethink their memberships with this kind of policy in place ! I am clearly canceling for a reason and now I’m stuck paying for a whole additional month outside of that 30day window

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★ 5

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★ 5

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★ 5

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★ 5

The best. The renovations are great, nice equipment, and never crowded. The sports for the kids is awesome. Would love mirrors downstairs in the weight room!

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★ 5

Friendly staff. clean gym

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★ 4

Love it

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★ 5

Such a great facility & fun place. Great mountain view from the work-out equipment. Very nice specialty areas, group exercise, Zen Den, boxing, separate
serious training area, great basketball gym, amazing kid room with gaming stations & homework area. Everything top notch, well-maintained.

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★ 4

Excellent little gym, all the necessary equipment (mostly new), not overcrowded, friendly, and clean. All age groups represented, including children, if that bothers you. My only gripe is with the private shower rooms, they need an update. Someone's going to hurt themselves.

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★ 5

Great equipment and friendly staff

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★ 4

I love this facility. The staff are friendly and helpful. They have evening childcare from 5:30-7:30 Monday- Thursday which is great. The only improvements are to increase their childcare to Friday and possibly Saturday. They also don't have a pool but the other location does. The gym is clean and I rarely need to wait for any of my workout. I Also enjoyed the classes. Stephanie is amazing! Jacques is a manager and he is really welcoming. He remembers names and is very encouraging. I highly recommend for anyone needing family friendly support.

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★ 5

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★ 3

It's honestly a good gym with new, clean equipment and for the most part friendly staff. My only complaint is their showers don't have consistent hot water. I gave up trying to shower there because only 2 times out of 5 the water got hot. A good place to work out, but not if you need to clean up right after.

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★ 5

I like it there. I think the volleyball and workout gym was pretty sweet.

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★ 5

Went in to sign up for a membership and the gentleman at the front desk took care of everything. Great customer service!!!

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★ 5

Very clean fitness center.
Everything you need for total body fitness. Wonderful helpful and friendly staff.

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★ 5

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★ 1

I enrolled my son in the 5yr old youth basketball program. It was an extreme disappointment. 3 weeks in, the coach quit and we were moved to another location. There was no communication. By the fourth week, most of the kids stopped showing up. I called the director multiple times, but couldn't get a response. I'm still waiting for either a refund or reassignment to a new team.

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★ 5

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★ 5

I went here with the John the myth the legend, and we had a marvelous leg day. We saw a flag with 48 stars, some kid trip outside, and the professional E-sports team in the basement. If I could describe it in one word it would be paradise. I love this place!!! Just wish it was a little closer to where I live instead of 10 hour drive.

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★ 5

The facility is older, but the equipment is new, and the staff is friendly and helpful. The best part is the distinct lack of crowds and hardbody gym culture, there is no need for any shame or embarrassing if you are just getting started. The price is fair and there are trainers and classes available if needed.

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★ 5

Has everything needed for exercise and cool down.

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★ 5

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★ 4

Maybe I can ask Guardian for he. Hydai we can do great things too. Ready really Cheif Even.
King in House. Your Uncle Elden.

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★ 5

Amazing value and phenomenal for the entire family. The people working there are incredible and the facility is consistently clean.

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★ 4

The summer program was a nice change for my children! They made tons of friends & loved the field trips. There were lots of staff members which reassured me that my children would be looked after.

The director of the childcare program, Sarah, could have used an assistant or staff to help her manage her workload. Voicemails and emails went unanswered the entire summer. I’m less peeved knowing we weren’t the only family who did not receive a single response.

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★ 5

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★ 4

One of the best Y's I have visited overall. Big and not crowded, with a lot of equipment there. The "BLM" logo at the front desk seems inappropriate, now everyone coming to exercise is subjected to the left's race politics. Scant reference to religious faith in the facility meanwhile.

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★ 5

Super impressive amount of equipment, free weights, and Olympic platforms! Very clean throughout. Exceptionally helpful staff (shoutout to Jacques who was incredibly kind, warm, and professional)!

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★ 5

Love this place! Equipment is always clean, staff is super nice!

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★ 5

This is a very nice YMCA facility! My children attend for summer camp and the enjoy themselves very much!

Staff is always kind and friendly. The facility is safe, has good security and safety guidelines in place.

I recommend for summer camp and after school care!

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★ 5

We are Silver Sneaker members, so we get to work out at premier gym.

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★ 4

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★ 5

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★ 5

Great place to train. It's a great place to do a long run if you're a distance runner.. If you're just a nature person, it's great to walk around, relaxing therapeutic. Good for your cardiovascular system! Albuquerque, a poor man's Flagstaff without the expense! Hallelujah.

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★ 5

Clean, well staffed

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★ 5

Great place to put your kiddos in for sports. They just really need to keep a director. He keeps changing like 3 times a year.

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★ 5

Friendly and clean with everything possible😁

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★ 3

Not open late closes at 8

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★ 5

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★ 5

Great place for the family, lots of things to do, not bad for membership pricing.

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★ 5

Great time to join now in January-Good deals on membership!!

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★ 4

Great place to work out. Facilities are always clean and staff is friendly. Too bad they no longer have their pool but made good use of the space

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★ 5

We signed up for silver sneakers. Not so crowded as some of the workout gyms.

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★ 5

Very clean and not super busy when I went. Lots of cardio and strength training machines.

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★ 5

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★ 5

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★ 5

I love this YMCA location. The receptionist is a sweetheart and very professional. The elders that attend YMCA are very loving and welcoming.

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★ 5

Well maintained and underutilized. Shhh…

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★ 5

Super friendly.

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★ 5

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★ 5

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★ 5

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★ 1

The absolute worst.
They do not care about your kids only about the dollars coming in.
Roberto the president will treat you low when you tell him the things wrong about certain programs.
Brian the athletic director only cares about being right and being heard. Loves to talk over you.
Albert just thinks everyone is wrong but him.

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★ 4

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★ 5

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★ 5

The environment is so welcoming and the staff are helpful. I'm always greeted with a smile.

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★ 5

Brand new equipment! This is a great place to work out. Also have lots of sports and activities for kids throughout the year.

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★ 5

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★ 5

Private shower = best YMCA I have come across yet! Only thing to make the private shower better would be a seat (other than the toilet) for after showering. Not sure why the elevator wouldn't come to the level with the private showers, but luckily I could still climb the few stairs despite my disability.

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★ 5

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★ 5

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★ 5

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★ 4

Great exercise classes. Well trained leaders
Fun to go here. Good teachers for exercise classes.

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★ 4

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★ 4

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★ 5

Just joined the Y! Friendly staff and clients. Plenty of room to work out. Not so busy you need to wait for machines. Clean and welcoming!!

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★ 4

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★ 5

Clean, great equipment and very friendly front desk crew. No soap in the showers, you need to bring your own.

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★ 4

Missed out on the pool but nice all around gym

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★ 5

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★ 5

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★ 1

Don't use this for youth Volleyball. My daughter is trying volleyball for the first time. They assigned us a teenage coach even when some parents said they would do it. The coach instituted championship level substituting. My daughter is not great as it is her first season, but some games she hardly got to play while the more advanced girls never came out. According to the YMCA we dote, this was supposed to be a developmental league. The worst part is when I sent three emails to the athletic director the only response I got was, "we have passed your comments along to the sports director." No changes were ever made and no response was given. This is concerning if they can't even respond to a simple request. I don't want to know what happens when I have a real issue that actually needs attention. Don't send your daughter to play here unless she already knows how to play volleyball or you are going to be adamant about volunteering.

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★ 5

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★ 5

Staff is kind and fun. Ashley is an awesome trainer!

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★ 5

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★ 5

Love this gym and the staff!

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★ 5

Very Clean.Monthly is very reasonable Lots of equipment up to date great staff

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★ 2

My daughter participated in the fall volleyball. The coach and team were awesome. The ref was mean spirited and not there for the kids. She would hide behind her lap top and drink coffee. Emailed my concerns and nothing. Did not receive a jersey either. Very disappointed. Hoping by spring it'll get better.

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★ 5

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★ 4

I'm a returning member to the YMCA after trying Defined Fitness for a while after a situation with my debit card, they did say anything was wrong when I want to workout they wouldn't let me because I had a balanceOffered to pay off my balance, they said it was sent it To a collection agency! And wouldn't let me pay itI will never go back there again!!!

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★ 1

Tried to gather information about program and how to register. Unfortunately special needs children aren't accepted into the after school program that services my children's school. 😕 wasn't given to much information as to what to do was under the impression theres a American Disabilities Act but got nowhere

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★ 5

Very friendly and helpful staff. I like all the different classes they offer.

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★ 5

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★ 5

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★ 5

I like this facility a lot, it's very clean and the machines work, it's also not very busy.

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★ 5

Best YMCA I've experienced in the USA

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★ 4

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★ 5

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★ 5

Staff, equipment, and facilities are exquisite!

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★ 5

Has a great gym for working out

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★ 5

Awesome gym. State of the art equipment. Great classes of all kinds. Under $30 per month. No contract.

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★ 4

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★ 5

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★ 5

Nice clean facility, easy to reach from San Mateo and I-40. Staff are upbeat, helpful and friendly. Especially a good deal for seniors. Many medicare advantage plans cover the membership, giving access to various classes. Fees for a trainer are the best in town (IMO). My current trainer will be moving soon to Lincoln Neb for grad school (yay for him, sad get me. I am sure he will hand me on to someone equally skilled and attuned to seniors' needs.

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★ 5

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★ 5

Its welcoming to families. And the gym is quiet in the afternoons.

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★ 5

So clean and friendly staff.

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★ 5

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★ 5

Staff friendly. Work out area very clean.

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★ 5

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★ 5

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★ 5

The nicest staff

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★ 5

Fabulous

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★ 5

Everything is nice and remodeled inside from the weight room to the showers they took out the pool at made the weight room bigger

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★ 5

Great place to work out, free weights. Staff is nice

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★ 5

great location, lots of equipment, nice staff

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★ 5

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★ 5

Courteous staff... Clean environment...

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★ 5

They always find out lost stuff

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★ 1

Supervisory staff behind the desk extremely judgemental.. this place is very creepy

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★ 4

Pretty decent equipment but the basketball courts can use a little work

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★ 5

Staff there are so nice and ready to help you.

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★ 5

Front desk lady was awesome!!!

We were traveling cross country and stopped in to workout for an hour, she made more coffee for us and was friendly to everyone

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★ 5

Ebony, Johnny, Estine, Cindy...just a few of the dedicated team members supporting members new and established.

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★ 5

It's a friendly environment. The area and equient is clean and they're hours are convenient.

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★ 5

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★ 5

Many good machines to work with.

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★ 4

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★ 5

Customer service is Great...

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★ 5

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★ 5

Bean going there for years,
always great.

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★ 5

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★ 5

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★ 5

I signed up with a siver sneaker membership which was quick and easy. The staff is professional and nice. Impressive renovations and the equipment : cardio and weights are very good. Great job by this place!

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★ 5

Great leg workout area for sled, tire flips, hex squat, farmers Carry and more.

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★ 5

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★ 5

Another good workout. Facility is looking good and the staff were helpful.

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★ 5

Offer good programs for kids and adults

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★ 5

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★ 5

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★ 5

Professional staff

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★ 5

Sad the classes aren't up and running yet.

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★ 4

Love the gym perfect for me and my family but trainers mess with eachother around alot

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★ 5

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★ 4

Enjoy the work out and my son has enjoyed the summer camp.

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★ 5

Build a pool

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★ 5

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★ 1

They charged me a late fee on a day that was already paid. The explanation is they want the following week paid before (understandable) but I had no clue. Cut a mother a break. I pay for two weeks ahead every time. Late fee is a joke.

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★ 4

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★ 5

My husband and I visited ABQ for the National Senior Games this past week. ABQ opened their arms to all the athletes from across the nation. I would like to thank the staff at this YMCA for their kindness and support. I was able to work out prior to my matches. The Governor was generous to allow the athletes to use the wonderful facilities. My women's 60 year old team did get in the silver bracket but was not fortunate enough to come out with a medal. It was great to have come from Maryland to play at such a high level. My whole experience in Albuquerque, New Mexico was a fantastic one. Thank you.

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★ 3

I've been a member here for about 1.5 years.
The pros:
-free childcare w/ competent workers who genuinely seem interested in your child.
-almost never crowded and the members here are unpretentious folk who just enjoy fitness
-friendly staff who want to get to know you
-reasonable membership fees
-It is a very clean facility

The cons:
-Childcare has very limited hours. There are classes that I would sometimes like to attend but there is no childcare during those hours.
-The equipment selection is small and a bit outdated, but seems to be improving over time.
-The sports director seems very disorganized. We asked for a basketball to shoot hoops on the court and he did not know where either the basketball or a pump (the ball was very flat once it was found) could be located.

Overall this is a good medium sized gym. Compared to other YMCA's around the country however it is behind the times. I feel it is in need of some rejuvenating and modernizing. Hopefully with the addition of the new functional fitness/large weight room this can happen.

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★ 1

If I could give them a lower rating I would. Mostly because the child care staff is the worst. No one watching the kids, on their phones, and they talk to them so rude. Don't take your child there.

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★ 1

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★ 3

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★ 5

Love this place just joined and dont regret it the childcare is a+ have a 2 month old and childcare is the best machines always available just need to make apt for personal trainer to show me what exercise to do to get toned and fit thanks ymca.

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★ 1

Snowbird going South was refused a shower even though I had been there year before & had a YMCA MEMBERSHIP DENVER 580685. Offered my Silver Sneakers # to them & it was also refused, even tho Salina, KS YMCA had no problem taking it. Management doesn't know what they are doing!

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★ 5

Great daycare staff for the preschool, and toddler room, and very friendly childwatch staff. Very family oriented 😊

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★ 5

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★ 4

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★ 5

I just like the atmosphere and the cleanliness of the place and the machines are great and the staff is nice!

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★ 3

Nice staff and great machines with plenty of non-overcrowded space for cardio, weights etc. A small gym for basketball and volleyball too! Even have a family shower/changing room.
The pitiful part about this Y is it could have been amazing if they had not filled the swimming pool with concrete after about 18 months of brain-storming what to do. I cancelled our membership and my family joined a competitor gym. Build a new pool and people will come!

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★ 3

Friendly service, good machines, shower ice cold

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★ 5

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★ 5

Great gym and fun activities for the kids.

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★ 1

I made multiple attempts to get my son registered for one of their sporting activities. I spoke to the receptionist at the front, but she had absolutely no clue on what activities were available. I also asked to speak to someone who would have knowledge of the activities offered but again she didn't know who I could talk to and recommended just looking at the website. I will say that they have a decent website and even offer the ability to register online. However, when I went to register for the activity I was interested in it there wasn't an option to register for it. After multiple attempts, I called the facility a couple of times and left voicemails. No response. I ended up getting my son registered in i9 sports, which so far has been a much better experience. I ended up speaking to a couple of other parents, and each of them had bad experiences with this YMCA and one of them was successful in getting their son registered in soccer but said it was poorly ran. I guess I should be happy that I was able to avoid this poorly run facility.

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★ 5

Hier kannst Du gut Sport treiben

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★ 4

Very friendly staff and a lot of classes to choose from if you don't want to train independently. It is a little on the pricy side though.

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★ 4

Work out here often. Good place. Not crowded, good equipment.

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★ 5

I think it's a great facility. Whoever said the gym is packed must have never been to Defined or Sports and Wellness. There is always cardio machines available and rarely have to wait for a machine. It's actually very nice.

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★ 5

Great family friendly place, very reasonably priced, with a lot of fun classes and a wide range of equipment

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★ 5

I love the YMCA I took a trip of all the YMCA in the south west region and this one is the best one of all.

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★ 3

I enjoy coming to this gym because they seem to have more equipment then their other location. But.... lately I have encountered rude customer service from Gina which so happens to be management. She never smiles or welcomes you. Instead she is looking for any wrong doing she may think you are doing. So she can approach you in a rude manner. I hope YMCA takes a look into it.

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★ 2

Poor management. The pool was permanently closed, and the management seems to be incapable of planning for its refurbishment. The weight room is crowded. I thought that the $56 monthly membership was overpriced for the limited services provided. If they got the pool back, I would rejoin. Parking lot is often close to full and they can't get the pool running = bad management.

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★ 5

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★ 5

Great daycare staff and very affordable. My daughter is learning multiple ways of communication and has developed great friendships. They also encourage parent involvement which is always a plus.

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★ 1

I love YMCA and the staff has been excellent and very kind. However, Gina at the front desk is extremely rude. She has terrible customer service. She was trying to explain to me a policy, but her tone of voice was extremely un-friendly and instead of kindly explaining it came off very rude.

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★ 1

Be advised that as of summer 2016 the pool has been closed permanently, for lack of funds needed for upkeep. You should visit and see if the facilities are worth it to you - but they're run down, the machines are overused and poorly maintained, cleanliness could be a lot better, and the whole place gives the sense that it's on the way out.

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★ 5

Drove hour into town to take kids swimming but because aps is back in school Albuquerque pools are no longer open to the public during the weekday despite what the website says. Called ywca and for a $20 day pass my kids and my wife and I were able to swim for just about the same price as it would have for albuquerque and the hours were during the weekday when we can get into town. Clean facility. Nice staff and helpful. We have plans to set aside some of our income tax return to get a yearly membership. Looking foward to using the weights. Thanks ymca!

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★ 5

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★ 5

Good people love it

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★ 5

Friendly staff, decent equipment, no pressure to sign up for extras that you don't want. The price is half what I paid at S & W and I have escaped the attitude & the meatheads as well!

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★ 5

nicest staff and an awesome place to work out

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★ 1

Visited from out of state a little over a month ago. Walked in. Waited. Receptionist seemed swamped. That or she couldn't handle her job. I asked if they participated in the Y Away program. She frantically waved me by and told me to just go in. I asked where the locker room was. She frantically pointed, "Down there!" I went in. She didn't ask to see my membership card or ask for I.D. It's not like I was a regular; I'm from PA. I was carrying a decent sized gym bag. Could have had a gun in there. Could have been a registered sex offender. Building full of children.

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★ 5

best gym ever friendly

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★ 4

The original Albuquerque YMCA at 4901 Indian School Road was built in the 1940's
, I believe , and considering the volume of people that have used this structure since
it's opening , it's held up well . The building is certainly not aesthetic competition for
the spiffy looking health spas about town . But it also lacks expensive fees to
use state-of-the-art equipment , in an ultra modern building with narcissistic trainers
where no kids are allowed .
For people on a limited budget , like myself , it's NOT a completely insufficient place to help stay physically fit and interact with other community minded people .
The staff is very helpful . I lost 87 pounds with their exercise plan . It ain't all bad !

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★ 5

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