★ 4

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★ 4

Nice place. Friendly staff, good snacks, family friendly. Lost one star because parking was awful. The center was very busy.

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★ 5

Nice, clean facility. The staff is super friendly.

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★ 3

The ice quality is not very good (too thick, uneven surface, soft and yet somehow still brittle), the air is usually way too humid, the boards are a joke (unpredictable bounces, rattle like crazy at the slightest impact, sharp corners on top of the glass, the benches are uncomfortable, and the locker rooms only slightly better. Might be great for basketball, volleyball, baseball, &c, but for hockey? Well, it's the cheapest of only 3 rinks in the area and a lot of my friends play there, plus I get hired to ref there when I'm not playing, so I'll keep coming back.

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★ 5

Great facility

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★ 4

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★ 5

Nice baseball facility

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★ 4

My granddaughters dance rents a studio there and it is great 👍 👌

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★ 3

Always packed, expensive

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★ 5

I love how they are so busy and crowded so you have some time to do what you need to do

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★ 5

Great baseball facility. Has everything you need. From tons of cages to a plyowall to tons of baseballs, plyoballs, weighted bats and everything else. Great coaches and trainers too.

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★ 5

Beautiful batting cages and great birthday party place!

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★ 1

Even if the place is ok, they always have issues to process credit cards. Their reader is still magnetic not chip reader and some cards don't work on those anymore. They always need to enter manually the CC info. Today I vent to renew membership for one of my kids we managed that one however for my second kid didn't work anymore. And they tried to say is something wrong with my card. By the end of my conversation with the young lady at the front desk she got pretty rude. Right after that I checked my CC at Lowe's and it worked just fine. You guys running a business and you guys need to be up to date with technology. This days you can take a payment with a phone and you guys have still ..... Is just frustrating. There is no online payments option either. Today was a very unpleasant experience.

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★ 5

My child is attending the "Learn to Skate"classes and they are wonderful. He really loved his first class but didn't like that afterwards that some of the games took his money, but they were nice enough to refund it since it was only a dollar

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★ 5

Fantastic addition to the city of Rio Rancho. Wonderful ownership and overall service to the community. Highly recommend paying The MAC a visit!!

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★ 5

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★ 1

Not fun

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★ 5

My daughter started the learn to skate program last year, and I’m so impressed with the program! The coaches and teams are so so kind, positive, and encouraging! They very welcoming to adult skaters and new skaters as well, so I’m even trying it myself. It’s a great community!

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★ 5

My boys love playing ice hockey at the Mac. This place is like a second home us. The staff are all so welcoming and treat us like family. We love the Mac!

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★ 5

Celebrated my son’s 8th birthday here. He picked the Nerf gun battle. The birthday party was a hit and all of our guests enjoyed themselves. We will definitely be back for more birthday parties!

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★ 5

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★ 2

Cool facility but on our visit bathrooms were out of tp and paper towels. Snack bar ran out of pretzels, teenage workers just staring at their phones. They can do better.

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★ 5

We rented the gymnasium space for our Hot Air Balloon Rally this past weekend. The owners of the establishment went above and beyond to make us feel very welcome. Terry made sure the doors were open very early so we could be set up and ready for our pilots and their crews. Our event went extremely smoothly with knowing there was no problem with our venue. Thank you for everything. We will certainly be coming back again.

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★ 1

I had a birthday party at this place. We were supposed to have the party room but they had double booked it and they was no compromise on it. The manager there was completely rude. If I could give zero stars I would. Mind you, I never write reviews but this one needed to be negatively reviewed.

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★ 5

🌟 A Huge Thank You to Terrence & The MAC! 🌟

We are beyond grateful to Terrence and the MAC for generously allowing our Girl Scout Cadettes to host their bake sale today! Thanks to this opportunity, the girls are now even closer to reaching their fundraising goal for their ski badge adventure! ⛷️❄️

Not only was the bake sale a huge success, but it also gave our Cadettes a chance to practice leadership, teamwork, and financial literacy—all essential skills for their journey ahead.

Thank you, Terrence, for your kindness and support of our troop. Your generosity truly makes a difference in our community! 💚💜

#GirlScouts #Gratitude #CommunitySupport #ThankYou #theMAC #themcdermottathleticcenter #riorancho

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★ 5

“The Mac” we call it. Its a really nice hangout spot. Not too expensive either. They give you skates, and 2 hours to skate Freely. Of course there are rules, like, dont skate in the wrong direction which is just common sense. Entry is about 15 dollars - Which is a great price (it used to be cheaper but so was everything else). You can come in big groups as well, you just need reservations. There are these sort of “walkers” that anyone can use to hold yourself up while you get your balance. Very cold though, so take something warm like a jacket, scarf, or mittens. Plan in advance too. Parking can be scarce if its really busy. So get there early and always check the public skate schedule on the website before planning a trip.

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★ 5

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★ 1

I was charged $15 dollars to enter & when I looked on the website it said it was $12 to enter? (+the price went up it too used to be $10) Not only was I scammed, but the front desk person is always rude too. On the Macs website it says,”We offer two full-size high school basketball courts with 3 baskets on each court” which is not true. (they only have 2 on each side not 3). The bathrooms & basketball floors are always filthy. The one good thing about the Mac is its hours, it’s the only place open Sunday evenings but getting scammed is not with it.

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★ 5

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★ 5

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★ 5

Very nice arena, we're from Minnesota and have been to dozens of ice arena's and sports complexes, the McDermott is very nice.

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★ 5

Watched my grand son play a hockey game here. Pretty exciting.

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★ 3

Had my child’s birthday party here wasn’t horrible but the overall experience was just not what we expected. The child skate guards were garbage. Was made with PVC and was pretty much useless. Could barely hold up my 30 pound 3 year old. Also thought it was silly to have the lights as dim as they were for younger children not to confident on the ice with vulgar music blaring. For the price I paid for my party and “reversed” party area, having it during open skate was chaos. The staff did not explain well as to how my guest would get their skates and how the pricing/discount worked after we reached our max skaters. There was one sweet girl at the snack bar who would check on us and she is the only reason I gave 3 stars instead of two.

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★ 5

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★ 1

No public internet. The employees wont share the internet password.

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★ 5

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★ 5

Thought this was a great facility

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★ 5

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★ 5

Ice skating and skate rentals, batting cages, food vendor, dance classes, basketball courts, weight room and rooms for kiddo parties.

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★ 5

Good to do a lot of things open like all the time

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★ 5

Fun time

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★ 5

2 full basketball courts, baseball/sofball hitting cages, weightlifting, and ice ring. Good place to practice before baseball game.

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★ 3

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★ 5

My boys had a blast, thankful the MAC has indoor basketball courts!

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★ 2

Wow! $15 a person to skate for 2 hours. I know the last time we were here it was almost half that. Unfortunately won’t be returning.

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★ 3

Easy to navigate to, great ambience

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★ 5

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★ 5

One of my son's absolute favorite places on Earth! Ice-skating and hockey are fabulous exercises.

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★ 5

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★ 4

Rio Rancho Legacy Church was holding a free skate valentines night. facility was big with a basket ball court. the skates were in good condition but not the most comfy. lots of families and the ice seemed good.

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★ 5

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★ 2

The events the MAC puts on are great and it’s a pretty cool place for community activities, but learn to skate is the first program we’ve attended, and it’s a soup sandwich. There’s no communication from instructors on which class is going out, no designated meeting area beforehand or roll call to ensure they’ve got all the kids. I’ve had to stop every “instructor” on their way out (3 weeks and counting) just to make sure my kid gets with the right class and gets help crossing the ice. It’d be great to see actual planning for this with instructors that aren’t afraid to use their outside voices to rally up their classes. I’d like to sign my kid up again next year, but I’m already having second thoughts because of this experience.

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★ 5

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★ 3

Fun place. We will come back. The front desk gal was rude but the other staff were super nice. Our other concern was in regard of safety (see pics). Many folks almost tripped and fell down over one of the entrances and the wood that needed to be nailed down. They sell snacks. Lots of parking.

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★ 5

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★ 5

The McDermott family have been so good to the kids here in Rio. Often kids are short on the entry fee and they don’t turn them away. It’s the kindest most generous thing I have seen in a long time. I will gladly pay $60 a month for a basketball membership. The MAC center is awesome. Basketball. Baseball. Hockey. Great staff.

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★ 5

Fun experience, get there early, might get crowded

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★ 5

Nice place to ice skate!

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★ 4

Nice place, ice rink and all. Snack bar.

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★ 5

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★ 5

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★ 2

Soooo much wasted potential. An update to the facilities would make it one of a kind on the westside.
Staff is anything but friendly, facility is expensive. Communication is poor.

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★ 4

Amazing experience, place could be a little cleaner. Staff was very helpful and friendly. Overall 4.5 well worth it!!

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★ 5

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★ 4

Staff is a helpful, fun place for kids of all ages

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★ 5

Great employees, very friendly and understanding. Ice conditions have improved greatly. Haven't tried the other facilities here although have heard good things about them.

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★ 5

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★ 4

We had a birthday party there, which was perfect for the kids. It is a great price, and we love bringing our favorite foods for the party.

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★ 2

It's really hot in the basket ball and pitching areas also I'm a wheelchair user and I can't blame them for this but the ice skating Is inaccessible for me so I can't really say how that area is

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★ 5

Always great to hit up the MAC for stick & puck! Nick and the staff are always super helpful, friendly & accommodating!

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★ 5

Love the staff here

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

They have kids running it. Never clean bathroom and don’t have toilet paper.

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★ 5

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★ 5

The best for some fun with the family

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★ 5

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★ 3

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★ 4

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★ 3

They have a nice facility with a cafe, but charging their customers the rental fee for skates even though they brought their own and are not going to rent any, isn't right.

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★ 5

People here always have a great attitude which is great for the kids

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★ 4

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★ 4

Came to watch my daughter ice skate. Everything was good EXCEPT the heater above the bleachers were inop. I get it, it's an ice skating rink, but it was super cold. Staff told me the heater has been out for quite awhile. 🤔

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★ 5

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★ 5

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★ 4

Nice place for a basketball game. Super cold though!

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★ 5

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★ 1

Very dirty and employees unorganized. Teenagers are sleepwalking

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★ 5

Great place for young athletes to work on their game whatever it is. Here I’m working with Colin Dorsey OF, Lefty with speed and power. Trained to go!

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★ 5

Awesome event!!!

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★ 5

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★ 4

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★ 4

Need to have the snack bar open. Especially when events are going on.

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★ 5

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★ 5

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★ 4

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★ 4

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 4

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★ 5

I do figure skating here and I've had a good experience. The ice was just redone in June and besides a couple small spots is well kept. My only minor complaint is the rental skates are not sharpened often and are a bit dull.

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★ 5

Alex and julianne we're extremely helpful and kind.

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★ 5

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★ 5

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★ 4

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★ 4

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★ 4

Clean, friendly, snack bar closed ugh, kids had a blast ice skating

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★ 5

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★ 4

My daughter was in dance at Avix Art Academy 2021 Fall semester and loved it. Unfortunately they had to close and my daughter needed a new after school program. We first tried the Brightburn Irish Dance Academy because it was traditional dance (she liked it but didn't love it). One day as we were leaving she saw a little boy dressing out for hockey and she said "I want to do that." (Yes hockey).

I looked into it and she's never skated before so I told her that she had to learn to skate first. She agreed. I found a learn to skate class and got her enrolled. The first class was fine she fell a few times but loved it. The second class she had lost her confidence and didn't want to do it anymore. I took her to open skate today and let her use the skate aid and she loved it again.

I'm giving a 4 star instead of 5 star because the learn to skate class is a little expensive 🙃

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★ 5

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★ 5

I actually went to the church "awaken" that's on the side of the sports complex.. great message and very nice people!!!

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★ 5

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★ 4

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★ 5

Clean facilities and nice staff. Good to see it still open after a few decades! Indoor soccer has been fun, masks no longer required.

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★ 5

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★ 5

It's cold in here. But the hot chocolate is good though.

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★ 5

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★ 4

Place has gotten better over time with the new owners. The facilities are nice and updated now. They have a lot of programs for youth which is nice. A little pricey but competitive to everyone else. I like that they have i9 there and don’t charge to come in and watch.

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★ 4

Dq

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★ 3

This review is for ice skating at the Mac. I took the family there not too long ago. The staff were ok, they rink and sound system were very nice, but the skate rentals were just awful. The high schoolers sitting next next to us as we put them on described them as “vintage.” I thought they weren’t very well maintained, the blades were dull and slid around the ice. And they were very uncomfortable. It made our experience sub par. We won’t be going back for skating.

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★ 5

Very accommodating, wonderful staff, the food is Rio Ranchos best kept secret until Now 5*****

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★ 5

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★ 4

Awesome space!

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★ 5

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★ 4

The Mac has really improved of late, hence my adding 2 stars. I said I would change my review if it got better and here we are. They have amenities in all the locker rooms and everything is nice and clean. They also have come to embrace the hockey community and they have hosted several tournaments and league games as well letting us players be on the ice, play, enjoy ourselves. This instead of briskly having us leave the ice so they can close up. I play there a lot now and my experience has been really good. Keep up the good work Mac people.

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★ 4

Nice facility at least a 30 min drive if your coming from Albuquerque.

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★ 1

Look I'm not really one to complain but this place is ridiculous. Paid 10$ tobe told we have to run a half court game because we need to "share" the court. There was volleyball practice going on as well which I have no problem with but that doesn't effect the price. Anyway stopped 10+ people playing so a group of 2 could shoot around. I was there 30 minutes and asked for my money back but apparently they don't do that either, wonder if that happens a lot? Been ripped off before and just want send a warning out to y'all hoopers looking for a place to ball, DON'T COME HERE. I understand it's a public setting but that's a steep price already for an open gym and then to be told we have to run a half court game on a slippery concrete like floor no less? Come on. Then they said we had to rent the gym if we wanted to run full court. Seriously? Been playing for about a decade and this was by far the worst open gym I've EVER been to.I'm not coming back even if it was free. Find somewhere else to play basketball. Pay the fee at UNM for that price at least they have wood floors even they gave me my money back when we couldn't play!

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★ 5

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★ 5

My son loves to go ice skating there.

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★ 5

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★ 5

Nice 👍

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★ 5

Very nice

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★ 5

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★ 5

Great for tournaments in general 👏

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

Pick up hockey is only 1 hour! Since when? It takes 15 minutes to warm up. EVERY rink in America has drop in hockey for AT LEAST 75 minutes, except for The Mac. It cost 50% more to play since before covid, $15 instead of $10 and that's understandable because of the crisis. But, come on guys, just an hour, we're paying more for less time, can you please let us have the additional 15 minutes that the Outpost has as standard for the same price? When It was Blades, regardless of price, the ice times were over an hour. I would even be willing to pay $1 extra for that 15 minutes. Mac people, join the U.S.A. and have your drop in hockey games be 75 minutes or more. You will get more business, more money, and customer satisfaction and loyalty to boot. How about it?

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★ 5

Great place!! My grandson loves to skate ⛸!

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★ 5

Best place ever.

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★ 5

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★ 5

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★ 4

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★ 5

Very nice facility. Enjoyed watching my grand son's soccer game.

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★ 5

Dope gym especially in the times we are in

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★ 3

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★ 5

Great place for practices and personal training. Pretty amazing facility! Wish we had one in Albuquerque.

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★ 5

Easy online process to sign up for membership. Very helpful and professional staff. Overall great experience with this facility.

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★ 1

I didn't go

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★ 5

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★ 5

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★ 5

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★ 2

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★ 5

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★ 5

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★ 4

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★ 4

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★ 4

The facility has been getting better and better but there are more upgrades on the way feo. The looks of things. Good ice, only ice available in the state at this time

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★ 2

It's nice that they have ice rink but the ice is extremely rough and not fun to skate on. The ice is so rough I stopped ice skating and switched to roller skating at the local rink. I hope they take the time during the recent shut down to completely redo their ice rink.

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★ 4

Nice place but expensive

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★ 5

Nice place

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★ 5

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★ 4

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★ 5

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★ 4

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★ 5

Ice-skating in Rio Rancho! Also very convenient location.

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★ 5

A great place to go. Very friendly staff.

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★ 5

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★ 5

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★ 5

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★ 2

Your basketball fee and the lack of communication from your staff with the potential limited time to play is very unprofessional. My son and his college friends were playing basketball at least twice a week in your facility for several months and like clockwork, the group (15) of boys were asked to stop playing due to the courts being reserved for practice. Your staff neglected to communicate that the courts were not going to be available during certain times. 90% of the times the boys were asked to leave approximately 30 min after paying to enter and expecting some level of ethical business practice. My son brought it to the attention of the staff several times stating that it isn't right for the money to be collected and then asked to leave withing 30 min to an hour after beginning to play. Something needs to change with your policies or training for the staff to clearly understand how to ethically run a business so it's fair to evetyone.

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★ 5

Great facility. It has an ice skating rink thats open to the public at certain times. They also have hockey and synchronized ice skating. I saw an indoor basketball-court and a weight lofting area. Well stocked snack bar. My kids got a kick out of the frozen pickle shot which was frozen pickle juice. Nice place. We’ll be back.

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★ 5

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★ 4

My daughter started ice skating lessons last week. Great skating ring! ENTIRE building is cold not just in ice arena area. Just a heads up!

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★ 4

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★ 5

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★ 1

This place is poorly managed and has turned into a dump.

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★ 5

Love it!

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★ 5

Grate place to hangout

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★ 5

Great for the kids. Gives them something to do especially during school breaks

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★ 4

The kids had a great time, the party area needs some updating, it was freezing in there, but they brought us a space heater. All in all it was nice.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 4

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★ 4

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★ 5

Awesome

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★ 5

Awesome hockey

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★ 4

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★ 4

Very nice place for the youth to get in physical activities. Basketball soccer ice skating in hockey.

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★ 4

Ice in the middle of the desert. Helpful staff, clean facilities

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★ 5

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