★ 1

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★ 5

Beat gym ever. Smith, Italia, Rawle, and Ryan are amazing.

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★ 3

I love this Gym and I think many would agree with me when I say.. PLEASE MAKE THIS GYM 24 HOURS PLEASE THERE IS NO OTHER GYM WITHIN 3 miles if you live near briarwood/parsons area. Is there somewhere we can petition for this🥲.

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★ 4

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★ 5

I highly recommend this gym! Truly a great experience. The environment is always clean, welcoming, and motivating. The staff makes a difference—especially Smith. He’s consistently friendly, informative, and always willing to help.

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★ 5

Eneida gave me an amazing explanation about the gym, the different memembership, I got a pass day to check the location in Kew Gardens, it seems very clean, a lot of machines, and options to build your muscles.

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★ 5

Love this gym, signing up was super simple. Oneida is great and informative. Club Kew Gardens is super clean, equipment is great.

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★ 5

Eneida was very nice and helpful

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★ 5

It has great trainers and a nice vibe!

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★ 5

Oneida and Italia gets 5 stars and beyond. Always smiling and helpful.

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★ 2

Equipment is outdated. Only two squat racks that are typically hogged for hours at a time

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★ 5

I had the best experience re enrolling at the 24Hour Fitness in Kew Gardens with Eneida. She made the process so simple to come back, she offered me the Early Black Friday 2 year Bogo and I automatically agreed to that option, such a great price. I am so glad to be back, today was my first day and I was greeted with such friendly humbleness. I love this gym it’s so clean and well maintain. New manager is great and super friendly and knowledgeable as well. Keep up the great work Kew Gardens

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★ 5

I’ve been training with Oscar for the past month or so, great instructor!! Been slowly but surely getting towards my goals, really recommend!!!

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★ 5

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★ 5

Great staff. Very friendly and helpful. Highly energetic and motivated General manager (Italia) who will help deliver much needed equipment upgrades

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★ 5

I’ve been a member of 24 Hour Fitness for a while now, and I can’t say enough about the fantastic customer service! Every time I check in, I’m greeted by Smith, who always has a smile on his face. His positive energy sets the tone for my workout and makes the whole experience even better. The staff here truly goes above and beyond to ensure members feel welcomed and supported. Highly recommend this gym for its great atmosphere and incredible service! ⭐⭐⭐⭐⭐

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★ 5

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★ 5

Italia has greatly improved customer experience here at Kew Gardens 24 Hour Fitness by identifying and tracking down equipment to fix and even facilitating a domestic violence and breast cancer awareness session. I once put her to the test by asking her to get a hand sanitizer dispenser back in working order that had been our for months before she arrived. I had to smile when I saw it was soon fixed. She is a keen listener and eager ti hear member input. I would also like to commend Razia, Smith and Lucy for their vonsistent professional courtesy and demeanor. They never seem to have an off day.

Rob Cardone

Source: Google

★ 5

This is such an awesome gym! I came here initially just to tour the gym and Ryan gave me a good pep talk about what I truly want for myself and my health! He set me up with a trainer and I've been coming ever since. Kimbaa really helped me to understand how to use the machines and get a routine for myself. I've never committed to a gym before like I have at this location , everyone here is so welcoming. The manager Italia helped to get my bf signed up with a great promotion too. So glad I found this place

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★ 5

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★ 5

Eneida was so helpful getting started!

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★ 5

Eneida very helpful great spot

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★ 5

Eneida and Kimba are so friendly. I have been working out with Kimba now for about 6 months training. Eneida encourages me to come back all the time-I have gym fears. Thanks guys

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★ 5

Very friendly staff, especially Eneida! Look forward to coming here in the mornings!

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★ 5

I just want to give a huge shoutout to Eneida, especially the one who helped me today. Super friendly, professional, and genuinely helpful. You can tell they actually care about people’s goals and make you feel comfortable the moment you walk in. They explained everything clearly and didn’t make me feel rushed or awkward. Honestly one of the best gym staff I’ve encountered — great energy, respectful, and really attentive. Thank you for making my workout feel easier and more motivating!

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★ 5

Enrich and the gorgeous Italia were super helpful, friendly and inviting. A tour was given along with all the benefits and class schedules. Environment is clean and inviting. Happy to be here 😊

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★ 5

I had a wonderful experience thanks to Amaya! She was incredibly friendly, professional, and attentive. From the moment I arrived, she greeted me with a warm smile and made me feel welcome. She handled everything quickly and efficiently, and her positive attitude really stood out. It’s always a pleasure to be helped by someone who clearly cares about great customer service. Highly recommend 24 Hour Fitness in Kew Gardens!

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★ 5

Great gym and very clean, Amaya was of great help in getting my membership and getting started

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★ 4

Customer service is A1 and attention as well very helpful. But the only reason I don’t give 5 start is because a lot of the equipment are out of service and it need more attention on that .

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★ 5

amazing gym amazing staff 10/10 experience

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★ 5

Love the staff here, staff are very welcoming. Smith is a great employee. Always helping me out when I need it.

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★ 5

There’s a faculty member named smith who’s really chill and awesome sauce hope he gets 10+ gains every workout.

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★ 5

First time in 24 hour fitness but felt right at home glad to be apart of the 24 hour fitness family

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★ 5

I came in at 11:15am on Monday the 10th of November 20205 and there is a Very nice young lady at the front has the best hospitality and I highly recommend this facility at kew garden has nice equipments and friendly staff

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★ 5

I've been coming to this gym for many years and I love it. The location is placed right where a gym is needed. The classes are great, they're so fun and I love the instructors. I go in the morning and Eneida who is at the desk always makes my day, everyday. The new manager Itallia is doing a great job. I would highly recommend this gym!

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★ 5

I've been to plenty of gyms in this area and this is the first time I've been somewhere where they actually care. Eneida at the front desk has been fantastic in this regard especially. The gym has what you need and it's not crazy crowded so I can get my workout in without waiting for ages for people on their phone

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★ 5

Friendly staff, good vibes. Love the squat rack platforms

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★ 5

I've been a member at this location for over 20 years. I love this club! Not only is the staff friendly, they're informative and helpful. The instructors are great and the classes are fun and offer a great alternative to solo workouts. The team, Italia Ryan Eneida Smith and Razia really make the gym what it is. It's always clean, thanks to Maria. You really can't find a better gym to go to!

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★ 5

This is the one of the most efficient gyms I've worked out at!

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★ 5

This Gym is very well maintained, the staff here are very welcoming and provide extraordinary customer service that makes customers feel very valued. 5/5 stars in regard to service, maintenance, and management.

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★ 5

This gym is a great place to be, very family oriented. Everyone knows each other, staff us super friendly. I used to use the finger scan option to check in because I did not know how to use the app. I came in one day early in the morning and Eneida offered to help me set it up.She is always so welcoming and willing to assist the members with their questions and concerns. I am so happy checking in this way, she was super helpful and made my day. I had the best workout that day. Club is super clean, their cleaning lady is great she works so hard as well.

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★ 5

This place is awesome , great people Eneida is awesome , great , magnificent, caring , helpful , and extremely nice. The club is very clean and well maintained. Keep up the great work.

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★ 5

Great staff. Friendly environment. All equipment is clean and working.

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★ 5

This gym is excellent, the staff is amazing and helpful. Super clean club, so happy to be working out at this location for over 20 years, shot out to Eneida at the front desk super welcoming and awesome vibe

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★ 5

The gym experience is great!! The staff are always helpful and thr bathrooms are always kept clean, I've been in this gym for years now and it's been a good experience and had no problems! And I always have the weights and machines thst I need

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★ 5

Eneida was so welcoming and charming! First time attending the Queens location and it’s very sanitized and clean. Awesome experience.

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★ 5

I love this gym, been coming to Kew Gardens for over 25 years as well as my husband and children. Clean atmosphere and friendly staff especially Eneida. I know her for so long. Classes are great too

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★ 5

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★ 5

24 Hour Fitness in Kew Gardens is the best gym to come to early in the morning. Eneida has got to be the most responsible worker I have met, for as long as I have been coming here which is over 10 years she always opens on time at 6 a.m. sharp even in the blistering winter snow. Great positive vibe early in the morning, let’s go

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★ 5

Coming to 24HourFitness Kew Gardens is the highlight of my day. I love talking to the girl eneida that opens in the morning she is always so energetic and helpful. The cleaning lady Maria works so hard and is very helpful to all.

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★ 5

Great location since I am a few blocks away. My only issue is the outdated equipment and not enough of it. Certain individuals hog the equipment while FaceTiming or filming themselves.

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★ 4

24 hour fitness is awesome! It’s at a great location, has a lot amenities. The staff is friendly and it doesn’t feel overcrowded.

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★ 5

I love coming here every morning, The young lady that opens the gym Eneida is always so energetic and super nice and helpful. Gym is super clean, I definitely recommend

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★ 5

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★ 5

Ryan was good to me and hooked me up.

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★ 1

Many machines often broken for weeks and sometimes months. Not actually open 24 hours. Staff is nice. Facility is too small. Broken AC all summer. Nobody gives answers as to when things will be fixed.

Update: More machines broken. Only one stairmaster out of about 7 working. Half of the treadmills are broken. Do not sign up for this gym.

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★ 5

Razia was great helping me join today. Fantastic customer service. .

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★ 5

Employees were incredibly nice and helpful and the gym is very spacious!

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★ 5

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★ 5

Wow, the energy early in the morning at Kew Gardens 24 Hour Fitness is amazing, Eneida early in the morning has a great vibe for a 6 a.m. opening shift. I came just to visit from my home gym which is Scarsdale but I will definitely be back. What an amazing visit.

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★ 5

This is one of the best gyms I have had access to in my neighborhood. I have been coming here for five years now and I love the classes, instructors, and people here.
I have always been greeted warm and openly. I really love this gym. When I am away for work or other reasons I miss it!
I love that this gym is about community and being respectful and loving!

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★ 5

People there are nice there, specially Ryan !

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★ 5

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★ 5

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★ 4

There are classes here everyday of the week with various instructors for diversity. Love the Zumbai,spin and strength classes.

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★ 5

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★ 5

I love coming to this club, thank you so much Eneida and Italia for putting Together this beautiful event today to honor Breast Cancer and Domestic Violence survivors. A huge shot out to Hamida and Jennifer for teaching the classes for this amazing event. 24 Hour Fitness in Kew Gardens is the gym to be at 💪

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★ 5

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★ 5

Today was a great day at 24 Hour Fitness in Kew Gardens. The Club had an amazing event to honor those who have made it through Breast Cancer and Domestic Violence as well as honoring the memory of those who are no longer with us. I love this gym and Hamida’s classes are amazing. Eneida at the front desk is amazing and great at all she does. Let’s not forget the Club Manager Italia who with the help of the Frontline Team members put all this together.

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★ 5

Hello, may I know the opening hours of your gym?

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★ 5

Staff are pleasant and have good hospitality. Good location and equipment. Highly recommend. The manager did a great job in explaining the benefits of the gym and even recommended me other options that my fit my needs.

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★ 2

This place is a block from my apartment and while it's never been great, i begrudgingly sucked it up as it was just too convenient to look elsewhere up until recently. The ventilation in the gym seems to have been getting worse by the day and they have air flow machines all around to try and alleviate the problem but it doesn't do much. Felt like i was suffocating in there so had to cancel membership and now drive 15 minutes to new gym instead of walk 2 minutes to this one.

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★ 1

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★ 5

The trainer Timba is very informative and talkative to explain any concern and workout

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★ 5

The sales management team; Ryan, Italia, and smith are all great customer service professionals and set me up with a membership and workout plan that helped me with getting back on track after being out the gym for a while. I recommend coming here and talking with them if you want to get back into working out and feeling like your best self!

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★ 5

Gym is great, clean and the staff are very friendly and helpful

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★ 5

Yknow I used to think working out was never important. But then, I met an employee at 24-hour Fitness named Smith and everything changed. Life became so colorful and I’ve met so many people, most importantly Mr. 225 bench and Mrs. 365 Squat (we’re married 💍). Thank you Smith, you will always hold a special place in my barbell 🫡

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★ 5

Staff was very welcoming, very pleasant, coach was excellent and explained everything in details. So happy I choose this place 🥰

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★ 2

Good atmosphere and amazing staff and people. Old equipment and lack of necessary machinery, only one chest fly machine, was waiting for a guy to finish for like 10 mins. Only 2 benches near the free weights where you can change the angle, waited for 10 mins to just do incline dumbbell press. Gym seriously needs to add some benches forget everything else. Besides that its a great gym, i love the staff, very kind and nice.

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★ 5

I Love it here family atmosphere , the staff is wonderful and friendly treat me like family !

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★ 5

I've been coming to 24 hour fitness in Kew Gardens QUEENS NY for over 20 years. The front office staff like Eneida are truly accommodating..the trainers such as Hamida and Kiimba are incredible. The place is clean. It is open conveniently. You can do well registering there.

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★ 5

This is the best gym in the neighborhood by far! My trainer helped me lose 30 pounds so I could be wedding ready. I stayed with him months after due to the great pricing and greater results

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★ 5

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★ 4

Smith the best

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★ 5

Smith is a great salesman. If youre looking for great personal training prices he's the person to go to and very welcoming.

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★ 5

Envida , Excelente , Eneida me asesoró muy bien

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★ 5

Best gym! Great equipment and staff- especially Eneida!!

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★ 5

Eneida is so awesome!

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★ 5

Wonderful place! Wonderful staff! Always a wonderful experience!

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★ 5

Front desk is always so friendly. Razia is the best, always helps me with equipment and answers all my questions. 10/10 would definitely recommend this gym.

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★ 5

Staff is very friendly and always helpful. Trainers know their stuff.

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★ 5

I've been a member at the Kew Gardens location for over 10 yrs and have many great people, with staff included. Although there are other locations I could venture off to, I feel this home. Night Manager Ryan along with staff Rasia are extremely friendly and always ready to lend a hand with any situation. Newcomer Maria adds a special touch to the environment with an inviting smile and demeanor

AL. B

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★ 5

My experience at 24 hr fitness over the course of the last year has been an overall positive one. The staff are always friendly and don’t hesitate to help. Ryan is attentive and has been so since I first started. He answers any and all questions if needed and made sure I knew where all the equipment is and also set me up with a trainer and I love my goals so far! I look forward to coming here and have also recommended this gym location to my peers.

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★ 2

Not 24hour! 🤣

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★ 5

Eneida

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★ 5

Eneida is very knowledgeable and helpful! She provided me with all the available membership options and is a great person to talk to. The facility itself is very convenient for people working in the area.

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★ 1

the worse location in NY

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★ 5

IM HAPPY WE GOT GOOD MANAGEMENT THAT ADDRESS OUR CONCERNS AND FINALLY TAKING CARE OF THE VENTS THESE PEOPLE ARE DEFINITELY ON POINT!!!!

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★ 5

Great place to work out. Friendly atmosphere and professional staff. Smith's welcoming smile and motivating conversations helps in my work out routine. Italia, the new Club Manager's warm and welcoming smile also creates an inviting atmosphere

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★ 5

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★ 5

The Kew Gardens staff is hospitable and welcoming; the patrons are also friendly. Eneida is the absolute best!!! This location is always clean and beautifully decorated for the holidays.

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★ 5

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★ 5

Smith made the registration process quick and easy. He was super informative and able to help me get the best rate for my personal training sessions. I would definitely recommend speaking with him for any questions, concerns and overall information on this location.

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★ 1

EDIT: One star because I found a roach in the studio that may or may not be a bed bug.

I'm only giving two stars because the classes are great and longer compared to other gyms and front staff are nice.

That being said, this gym should face legal ramifications for not providing adequate AC in extreme heat just because they want to save money. On Friday, it was 84 degrees in the gym and nearly 100 in the studio. One person left the class due to the lack of cool air and ventilation and I nearly passed out myself and also left. Sadly, this isn't the first time I've had to cut my workout short due to feeling ill from the heat there. I can't imagine how the elderly who religiously take the Friday morning classes feel.

I'm surprised no one has died at this gym yet and that's on top of the issues allegedly involving bed bugs in the male locker room, sudden closures due to "emergency maintenance," lack of ab mats, extreme crowding after 4pm, sometimes hostile gym members and broken equipment including 4 of the 6 stair masters not working for months and at one point 6 of the 12 treadmills being unusable.

This is unacceptable and something has to change before members consider ending their memberships.

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★ 5

Good customer service and very friendly staff.

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★ 1

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★ 5

Got introduced to this gym by my mom and the staff Erieida and Italia are wonderful I felt welcomed and there are so much equipment to use. Love it!

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★ 1

Run down, poorly ventilated and the AC has been broken for weeks. Worse, I went to work out and there was no notification or email from the app to indicate the gym was closed on Saturday due to "maintenance". The notification eventually came in around 6pm.

The location and spacious locker room are the only good points. It's otherwise dated, crowded and poor gym etiquette not being corrected by staff.

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★ 5

Ask for Italia; the true MVP to kick off your fitness journey. After not being in a steady routine for over six months, the atmosphere felt welcoming and the culture resonated with my passion for fitness. Each team member leads with humility and respect. Highly recommend this gym to everyone ready to push past their limits and reach new heights.

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★ 5

Smith was very nice and cool. If you’re interested in personal training he is the right person to ask.

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★ 1

(9/6/25 EDIT) I previously gave a high rating to this location for the community of PEOPLE here, of which i still wholeheartedly agree to be true. However, I am now lowering my review as a reflection of the UNSAFE, IGNORANT, AND AWFUL business operating decisions at this location. As a paying customer, I (and I imagine many others) want answers and REAL CORRECTIONS.

Over the past few months, this location has abruptly closed due to "maintenance" - both while in operation and without notice hours before opening. Notification and communication only comes HOURS after the closure has been made. For example, I only found out the gym was closed AT 12PM when I was IN FRONT OF THE GYM by someone who was leaving as the gym announced closure due to extreme temperatures. I received a notification from 24-Hour at 6PM. They posted a sign on the door stating the closure was due to "maintenance", but I was told by members it was the extreme heat and members who had fainted or fell ill due to these conditions presented by the gym. THIS IS UNACCEPTABLE and the lack or transparency (and blatant lying) is not okay.

On another occasion a few months ago, the gym was again abruptly closed due to strong chemical odor, but no initial reasoning as to where the chemicals were coming from were presented to members. Only through talking to other members did I discover they had a confirmed case of BED BUGS in the male locker rooms so an emergency treatment was performed. A formal communication was sent to SOME members but not all - I did not receive that notification. As bedbugs are a serious health and sanitary issue AND EASILY SPREAD in a gym environment, again this is unacceptable. The lack of transparency puts everyone in the gym at risk.

These closures are more frequent than not and as a paying customer who has been coming for years, I want answers. How are members going to be refunded all of the time they are not able to use the facilities - both from the lack of safe operational conditions resulting in closure and allowing conditions that deter paying customers to show up? I will be bringing this to the corporate email and truly wish to see change in how this place is run. LISTEN TO YOUR MEMBERS, make decisions that put them in their best interests, and run the place like you want to stay in business. Especially with blatant ignoring of extreme heat, it's only a matter of time until legal ramifications reach your office.

Great community in the morning and overall has everything you need to get a good workout in. Anita at the front desk is super helpful!

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★ 1

Dirty old they installed ac that are terrible and don’t even work and refuse to run them

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★ 1

Several stair masters has been broken for months and only two of them are working! Dont even bothering asking the staff when its going to get fixed. Extremely unsatisfied

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★ 5

Everything is wonderful and Ryan is so nice and spectacular

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★ 1

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★ 1

How is this place called 24 hour fitness but it doesn’t open till 8 they need to change the name

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★ 5

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★ 5

My guy Ryan is the best manager ever

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★ 3

Went there to do Powerlifting. Spent half the time looking for 5, 10, and 25lb plates. (Plenty of 35 & 45s though.) A/C is subpar.

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★ 1

Ridiculous hours. Opens 8am and closes 8pm? What kind of ridiculous gym hours are those especially if your literal name is 24 HOUR fitness. How do you close 8pm on WEEKENDS people tend to go to the gym in the AM so it doesn’t take time out of their day. I don’t leave work until 9pm so I can’t even make it there after work and I also can’t go in the mornings because I work in Long Island at 9AM and you, stupidly, open 8am as if we don’t have LIVES. What a ridiculous and AWFUL way to run a business. You close at 10PM ON WEEKENDS. I leave work at 9pm in deep Long Island I don’t even make it most times and have to go all the way to valley stream instead. What an awful experience. Awful excuse of a gym ATLEAST CHANGE YOUR NAME. Should be called 5 hour fitness because you open and close after 5 min it feels. This is a gym, NOT a shopping mall to close at 8pm on weekends. 10pm was bad enough I can’t even imagine the idiot who decided to close at 8pm. DO BETTER.

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★ 1

This place has gone downhill. There hasn't been air-conditioning in ages, which is sick. Who skimps out on AC at a gym, especially during a heatwave? The equipment breaks, as well. Additionally, the check-in scanners don't work properly, and it's nearly impossible to hold our phones in just the right position for them to function. What's worse is that the staff yells at the members for not being able to scan our phones, like it's our fault. Basically, we're paying over $30/month to pass out from the heat and get gaslit.

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★ 1

There is an emergency maintenance due to lack of ac which closes the gym early every other week. We get no emails or any notifications that the gym is closed. Please accept the fact that your gym needs an AC and do not try to save money by adding fans, that doesn't solve the problem for a gym in the basement with no ventilation.

Edit: please do not just paste generic responses under all negative reviews and instead actually work on improving the gym. The response rate doesn't mean anything if nothing is getting done. You have promised all these people the same (AC) but how come this hasn't been fixed in years?

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★ 1

There has been 4 emergency maintenance this month that closed the gym randomly. This is unacceptable please fix basic problems like HAVING NO AC in 99 degree weather. This is ridiculous for a gym.

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★ 4

Nice selection of equipment. Can be ventilated better though.

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★ 5

Encantada con el servicio que me brindó Eneida

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★ 2

I got a 3 day pass in my email. Front desk is rude about honoring club promotion. Very bad manners and attitude. Staff should have training when club runs promotions

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★ 1

They racially profiled me, on where constantly trying to find an issue with my account

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★ 5

Amazing staff. Great customer service.

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★ 1

Horrible location they just put a gym in a terrible random place small and dirty, stinks, the small turf is like never open to regular members only ones who are training with a trainer, don’t go here

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★ 1

At this location they need to do better with their ac!!!! It’s summer time the gym overly heat no cool air at all, the only place that has ac is the studio. The rest of the gym stink so bad with the heat! You can literally get a heatstroke in this gym!!! Some of the machines don’t even work half of the treadmills are broken you literally have to wait till someone get off the treadmill! We pay a heavy fee for this gym but yet we can’t get a proper ac! Can’t have a treadmill! Half of the cables are broken to even used!! Why are we paying so much to not have a proper gym! Like do better!! You have the money to do better with this gym especially with the ac!! Also in the winter time is freezing cold as well!

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★ 1

I was excited to go to this gym, but there's no sauna or steam room

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★ 3

Check the equipment before becoming a member. Several machines have been broken for quite a while. In fact, one machine someone has worked on once a week for several weeks and it is still not fixed. I honestly believe that the person fixing it doesn't know how to string the cables through. I came today to find another machine not working. I will update when some are fixed...but honestly it has been a few months for one and well over a month for another.

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★ 5

Thank you for it good to get back on the gym summer routine

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★ 5

The gym is a little older but the variety of machines is good. The staff is nice especially the manager Lily

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★ 1

Please for the love of God have an air conditioner if not please get more fan. Basement gym is already poor ventilation just have something for the heat this summer I promise more people will sign up if you do, every other commerical gym has it.

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★ 5

This gym is amazing. Great staff, very clean. Definitely my favorite place to get a workout in!

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★ 5

Good local gym

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★ 5

The home gym of my husband and I and we absolutely love it! The staff is so friendly and the staff member who cleans the facility goes above and beyond to make sure the place is spotless. Excellent location and a wide variety of well kept equipment. Highly recommend!

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★ 1

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★ 5

Anita is very pleasant and always helpful, and the gym offers a great variety of exercise equipment

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★ 5

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★ 5

This is my home gym, Eneida is always very helpful!

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★ 5

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★ 5

Everyone is very helpful and hospitable especially the front desk (in particular Anita)

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★ 5

This place is a pleasure to walk into every morning and Eneida is always so pleasant greeting each member with a smile and willing to go the extra mile. Thank you

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★ 5

Me gusta mucho el gym al cien

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★ 5

Fantastic gym! My wife and I have been going for years and love it. Really great location too as it’s near tons of major transit lines. Well maintained and friendly staff!

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★ 4

Eneida is always warm, welcoming, and professional. Keeps things running smoothly at the front desk!

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★ 5

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★ 4

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★ 4

pretty decent gym. definitely not luxury, but has all the equipment I need. affordable and practical

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★ 5

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★ 4

Good gym with a welcoming vibe. The staff works hard to keep things clean and Anita at the front desk is always warm and friendly for the morning group. 4 stars because realistically the gym could be updated (a/c, equipment, locker room showers) , but the staff works hard with what they have to make it a good experience.

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★ 5

Eneida is always helpful and ready to assist everyone.

She's always in a good mood, and that's very important.

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★ 5

In front desk the BEST ATTENTION IN THE MORNING

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★ 1

Let's start saying that in two years, I'm using this gym, which often has no wonderful services. The gym's locker room has 5 showers, one sink, and 2 hairdryers that are not working, plus 3 treadmills, and 3 TV screens in the workout area that do not work, as of today, May 28, 2025.

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★ 5

Love this 24 hour fitness location. The staff is super friendly and the equipment is well maintained. The managers Liliana and Ryan are amazing and care about member satisfaction. Highly recommend joining this location

Source: Google

★ 5

I’ve always been a fan of 24 Hour Fitness. When I lived in Oregon, it was my go-to gym. Since there aren’t many locations in New York City, I’ve mostly just used the gym in my apartment.

This month, I’ve been testing out different gyms to find the right fit. Stopping by the Kew Gardens location felt like a return to something familiar. The space was clean, the equipment was solid, and the overall vibe brought back that sense of motivation I used to have when I worked out at 24.

It felt good to be back and get in a strong workout. Definitely a spot worth checking out if you’re looking for a reliable gym in the area.

Source: Google

★ 5

Eneida was so helpful in our trial. She answered all of our questions and also helped me set up my photo once I joined the gym. Love this gym and its proximity to our house.

Source: Google

★ 5

Awesome club. Join here now!!!! Ahora

Source: Google

★ 5

Source: Google

★ 5

I have been training at 24 Hour Fitness for the past ten months. Prior to this, I have visited various gyms and trained with diverse personal coaches. Throughout my life, I have been an avid sports enthusiast and advocate for a healthy lifestyle.
In July 2024, I commenced personal training sessions with Kiimba. During my initial session, I was astounded by his professional evaluation and customized workout plan. A few months later, I was able to perform exercises that had previously seemed insurmountable. The exceptional approach of my personal trainer has instilled in me a newfound motivation to achieve more workout goals than ever before. I am immensely satisfied with my personal training experience. Thank you for my exceptional experience!

Source: Google

★ 1

I’ve visited every single location in NY. This location is the worst. No ventilation should be CRIMINAL! The place stunk so bad. The machines are like 2 feet apart. Absolutely no room to move! The machines are spread out randomly. The equipment is thrown around. The ceiling is low, can make you claustrophobic. No parking. And if you’re a woman, please don’t wear revealing clothing if you go alone. I’m all for cute gym fits and minding my business. I went with my boyfriend, we were working on arms, and the way some of the older men were following me around the gym…and straight up staring at my butt. I was wearing compression shorts and a big shirt. Literally a regular gym outfit. I was so uncomfortable I had to go change just to feel safe. As we left, my boyfriend went to change, and the same dudes were just standing by the exit where I was sitting. I love this chain of gyms, but this location is absolutely awful. If you go, take your own sanitation wipes and air fresheners. If you can, just drive to the other location. I hope this chain is giving its members a discount on that membership.

Source: Google

★ 1

Scott
Tahmid I have to go to my ❤️

Source: Google

★ 5

Anina very kind and helped me create my app account. Very friendly team at 24hr!

Source: Google

★ 5

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★ 5

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★ 5

I appreciate the friendly atmosphere at this gym. Shoutout to the front desk staff- especially Eneida! She is kind, keeps the gym clean, and cares about how people are treated.

Source: Google

★ 1

Source: Google

★ 5

Everything and everywhere was clean or being clean beautifully, friendly environment. Eneida is such a welcoming staff member, always willing to help. Live this club, definitely recommend

Source: Google

★ 5

Source: Google

★ 5

I have gone to every gym in the Rego Park, Forest Hills, Kew Garden, and Richmond Hill area.

I can tell you, right hand on the bible, nothing beats this gym for its value. It has everything you would ever need or want within a world of reason. The gym is plentiful of all the important machines, but even with that at times you have to wait for a machine but at least there's always an alternative around. This gym could turn a couch potato into an Olympian. I came here young, stupid, and weak but I now leave this gym older, stronger, and still quite stupid (sadly this gym can't help with that).

10/10 would Jim again

Source: Google

★ 5

Been to many gyms, but this gym has to be the best . The staff is amazing here!

Source: Google

★ 5

Staffed coaches are great, especially Eneida, very helpful. Plenty of space and lot of great equipment! Good choice

Source: Google

★ 5

Love the hours and the classes

Source: Google

★ 5

The staff at this 24 hour fitness is top notch. Anita at the front desk is one of the nicest and most receptive people you can meet.

Source: Google

★ 5

Love this gym! Has everything you need and the staff is friendly and helpful.

Source: Google

★ 5

This gym is great with a friendly staff, Ive felt so comfortable coming each morning with my friend since the day Eneida enrolled me. Very clean with lots if available equipment. Would definitely recommend to friends and family. Keep up the great work Kew Gardens

Source: Google

★ 5

24 Fitness is a fantastic gym with everything you need for a great workout. The equipment is well-maintained, the atmosphere is motivating, and the facility is always clean. What really stands out, though, is the reception staff—they’re always welcoming, friendly, and ready to help with anything you need. Their positive energy makes every visit even better. Highly recommend!

Source: Google

★ 5

Eneida was so lovely and so helpful. I am looking forward to this new workout experience. Thank you

Source: Google

★ 5

I really like the 24 hour fitnesx

Source: Google

★ 5

Love this gym, very friendly supportive staff with my health weight loss journey and I love my Training sessions with Kimba.
Needs is always willing to go above and beyond to assist with any questions and concerns, she’s very attentive. I Definitely recommend this club

Source: Google

★ 5

I love coming to this gym in the morning, Eneida is always so welcoming each morning, the staff is great and the club is always so clean. I would definitely recommend this family oriented club.

Source: Google

★ 5

I love 24 Hour Fitness. I’ve been a member for over 20 years. The staff and other members are friendly and the gym, with more equipment than I could ever use, is a social experience for me as well as a great place for me to work out. I have gym friends that range in age from college to long retired. I highly recommend this gym to everyone.

Source: Google

★ 5

Been coming to this awesome place for the last 2 years. Eneida open up the place at 6 with a wonderful smile, everyday, like clockwork. Best way to begin the day and charge up! And Saturday classed by Jennifer, THE BEST!!!

Source: Google

★ 2

The name of this gym is misleading for a gym that’s never open for 24hrs. It saddens me to do this. But I’ve been going to this gym since it opened. The hours have always been 6am-12am, 18hrs. Now the hours are shorter… 6am-10pm? Might as well change their name to “14 Hour Fitness.” Now I find myself looking for another gym. 🙄 you guys need to increase your hours or something. For the same price, another gym opens much longer and I offers more benefits. With $1 first payment, not $140 like this “14hr Fitness.” 🙄

Source: Google

★ 1

Its insane that the price for this location is the same as every other gym. Its in the basement with VERY poor air circulation. Its like the AC doesn't work or something its always hot and smells sour. Most of the cardio machines either don't work at all or are so old they make noise or the resistance settings don't work. I've heard plenty gym goers say they are using the same equipment from the last owners.

I cant tell you how many times I've gone on a 15 min search for the smallest step up stool just to find the handyman using it as a seat while he's "fixing" another old broke down machine.

They're not open 24hrs and have NONE of the amenities the other gyms offer and have the nerve to charge $80 initiation, $30 first, $30 last and a $60 annual. Am I crazy? Or is this insane?

Source: Google

★ 3

The so called music they play here is god awful. Be sure to bring your headphones, ear plugs or pods.

Source: Google

★ 5

Super convenient location by the train so I can stop in before work. Clean, with friendly staff who don’t act annoyed if I have a question. I really enjoy the classes too 💪💪💪💃.

Source: Google

★ 5

I just moved to the area and found my happy place here! The team is wonderful and so friendly, the facility is clean and has everything you need!

Source: Google

★ 5

The machines appear well maintained and the staff was very friendly and helpful. Most important of all, the gym was kept clean! I would highly recommend!

Source: Google

★ 5

Good variety of equipment, friendly staff, clean & convenient

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★ 5

Great gym with clean environment, well-maintained equipment and friendly atmosphere!

Source: Google

★ 5

Super clean, well run facility! Staff is attentive and helpful. Ideal
for a lunch break or early morning workout.

Source: Google

★ 5

Smith at the front desk is incredibly helpful, and I adore the customer service. The manager Lilian is really helpful, as well as smith helped me acquire my first personal training session at the best pricing.

Source: Google

★ 5

24 Hour Fitness Kew Gardens is hands down one of the best gyms in the area! The facility is always clean, the equipment is well-maintained, and the overall atmosphere is welcoming for everyone, whether you're a beginner or a seasoned gym-goer.

A special shoutout to the General Manager, Liliana, who is truly amazing at what she does. Her leadership is unmatched—she is always present, ensuring the gym operates smoothly and that members have the best experience possible. She genuinely cares about both the members and the staff, creating a positive and inclusive environment that sets this gym apart.

The staff is also incredible—friendly, knowledgeable, and always willing to help. From the front desk team greeting you with a smile to the personal trainers offering expert guidance, the level of service here is outstanding. You can tell they are passionate about what they do and committed to helping members reach their fitness goals.

If you're looking for a gym with great facilities, an amazing team, and a manager who truly cares, 24 Hour Fitness Kew Gardens is the place to be! Highly recommend!

Source: Google

★ 4

I love going to their classes (shoutout to Jennifer and Linda) and using the cardio machines. Facility is clean.

I do wish there were more 5lbs dumbbells in the free weight section but other than that it’s a solid place.

Source: Google

★ 5

I just signed up at this gym and the staff, Smith, has been very helpful. He made sure I have all the information I needed before I signed up for membership.

Source: Google

★ 5

The 24 Hour Fitness in Kew Gardens is a fantastic gym—clean, organized, and very welcoming! A special shout-out to Ryan for his professionalism and help during the sign-up process. He made everything so easy and was incredibly friendly. Best gym in the area!

Source: Google

★ 5

Solid gym

Source: Google