★ 5

Amazing experience, amazing staff, incredibly fun.

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★ 5

The cave system was absolutely awesome

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★ 5

Really fun school activity would recommend

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★ 5

I started climbing here at the beginning of this year (2025). The routes are really thought out and find a way to balance the fun and challenge. All of the staff I have met are incredibly knowledgeable and have extensive experience.
They also offer private lessons and I started doing those around the same time I started altogether. Throughout this year I have gone at least once a week meeting with Ellie learning the basics and different techniques along the way. I could not give enough praise for what she has taught me.
I have gone from a complete beginner to climbing my first V4 recently at another gym without her guidance.
They also offer guided outdoor climbing excursions led by Matt when weather permits. He walked me through all the safeties and how it works when brought to Little Falls to do my first outdoor climbs. An incredible experience was had.

It’s clear the staff here know what they are doing and how to teach it clearly. If you’re thinking of starting, this is a great place to go!

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★ 5

Taking lessons with AIR's very own Ellie has gotten me off to a great start climbing! She is amazing to watch and learn from. It's so fun to be taught by someone who is so skilled.

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★ 5

Best private lesson ever with Ellie Koptsev! As a middle aged know-nothing, she made me feel comfortable and confident in just an hour. I now feel like I could go climb whenever I want to, or go with some more experienced climbers and not hold them back. Thanks again Ellie!

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★ 5

Best bouldering in Albany area, true climbers gym. Matt was super friendly and helpful! Setting style is more technical and thoughtful than the bit chain gyms and the lead options are awesome.

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★ 5

This place is amazing. The customer service is top tier. It's actually pretty cheap!
The tunnels are one of a kind,and fun for all ages. It's basically a labyrinth of tunnels intersecting and going up and down. They are pitch black and you feel your way around. They are so much fun!!!
Definitely recommend coming here!!! 😃😃

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★ 1

Interesting climbing gym, but this review is about their guided trips and crag etiquette. I enjoy climbing at Moss Island, Little Falls, and I am disappointed to say that AIR is known for setting up ~10 climbs and leaving them up for the whole day, but only having people climb on about 3 ropes at a time, leaving many ropes unused and unattended. This vastly reduces the number of bolts available for other people visiting the crag to use. For a popular crag with an already-limited number of anchor bolts, this feels like very bad etiquette for an established guide service in the region.

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★ 5

Spray board helps build strength and climbing intellect. Bouldering routes set by Ellie use great body mechanics and help improve problem solving skills.

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★ 5

Me and Ryder are like friends

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★ 5

This place is a gem! Definitely older and smaller, but the climbs are super interesting and staff (Tom & Amelia) are awesome.

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★ 5

This is by far the coolest climbing gym I’ve ever been to. The staff are incredibly friendly and knowledgeable, the features on the walls and ceiling are unique, and the cave system is unlike anything I’ve seen before. It’s the perfect mix of challenge and fun. I live two hours away, but will definitely be returning whenever I get the chance!

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★ 5

Great place to climb and very friendly staff

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★ 5

Excellent condition and equipment. Helpful and friendly staff. Lots of programs

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★ 5

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★ 5

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★ 5

The staff is so friendly and helpful! We had a great time and can't wait to return!

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★ 5

The staff were absolutely amazing, they gave lots of tips and advice. The cave crawls were super fun and I highly recommend adults give them a try, although they can be a little claustrophobic so keep that in mind. They also have a bunch of awesome crack climbs and top rope ceiling climbs. All in all, it was a great experience.

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★ 5

If you haven’t been here and you’re small enough to fit in the caves you’re missing out. This place is more fun than you would think. Don’t let its location fool you whoever designed this place is a freaking genius.

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★ 5

Friendly and professional staff. Nice and clean environment. Caving system is a nice surprise ( I am too dumb or too big to pass the box trial). Generally a nice place to work out and have some indoor fun!

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★ 5

GREAT experience and fun in the tunnels!!!

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★ 5

Amazing atmosphere, incredibly knowledgeable staff and top notch route setting by Ellie, Matt and Tom ❤️

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★ 5

So much fun, and the instructors are patient and easy to learn from. We’ll be back for sure!

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★ 5

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★ 5

great activity for all ages/abilities. great community too

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★ 5

Up from Carolina visiting family (near Thacher park), teens looking something warm to do, great time at 'A.I.R'. First time climbing and Tom did awesome! Price was perfect! Thanks, and keep it up!!

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★ 5

Good time, great lesson! AIR is approachable and non-intimidating, all while offering highly skilled instruction for climbers of all levels. Matt was knowledgeable and funny as well as super generous with his time. Whether you're a serious climber or a newbie, there is something for you to learn, explore, or challenge yourself with at AIR. Whatever your climbing goals are, I highly recommend starting with a private lesson as a fun and safe way to familiarize yourself with AIR and all its offerings.

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★ 5

Great place with knowledgeable staff.

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★ 5

Great time. Kids loved it

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★ 5

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★ 5

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★ 5

My granddaughters had a lot of fun. Mostly they were intrigued with the caves. They spent most of our 4 hours going through them and the zip lines. I was particularly impressed with the staff who allowed they to 'figure it out for themselves' and later when I asked staff to help they willingly went in to assist (which the girls did need by that time).

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★ 5

5 stars mainly because the worker was exceptional. He took time to teach everyone and make sure they understood what to do, and he even came around and gave tips on routes and how to climb, which was helpful as we were beginners. Unfortunately I didn’t catch his name but he was excellent.

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★ 4

Good place to rockclimb

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★ 5

Tom was a fun guide! Highly suggest. It was our first time doing indoor rock climbing and he coached us through it. Didn’t even know there was a cave inside, so that was an awesome benefit.

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★ 5

Tom was hilarious!! Had the best time ever

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★ 5

Tom was literally the best guide he should get a raise for those jokes and friendliness 🙏

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★ 5

In summary, AIR is a bomber chill place to go climb. You have to realize that this was one of the first indoor climbing gyms in the US, so it doesn't have the glitz and glamor of modern gyms, but if you're looking for a friendly place with a great selection of routes and AMAZING instruction staff, this is the place to go. Matt is a glorious person and has all the knowledge and experience, plus a great disposition for teaching, that you could ever want in an instructor. I learned to climb here and I keep coming back!

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★ 5

Great place to learn or hone skills. Very friendly and helpful staff.

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★ 5

One of the best most friendly rick gyms I've been too. Great for kids and adults alike

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★ 5

Very nice experience. The team was nice, the atmosphere was calm, and there's plenty of places to climb and cave. Additionally Matt was super helpful and pleasant while guiding us when we were ready to stop caving but couldn't figure out how to get out quickly. We would definitely come back again!

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★ 5

Truly unique and fun experience.

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★ 5

Very friendly staff lots of good climbs

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★ 1

Extremely poor and rude customer service. Majority of employees just sitting around looking at their cell phones the entire time we were there. Girl who checked us in was rude and acted as if we were a bother to her while going over safety instructions. She kept rolling her eyes and huffing and puffing. Nothing positive about customer service whatsoever and bare minimum engagement with customers. We did not even stay for entire 90 minutes we paid for. We will certainly not be returning.

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★ 5

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★ 5

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★ 5

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★ 5

We had a great time at AIR! They have a great variety of walls and the cave system was a surprise hit. The staff were also free and helpful. Will definitely be back.

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★ 5

Very happy with my experience at AIR. Staff was knowledgable, professional, friendly and overall real great people. Made my daughter and I very comfortable with our time there. Laid back but serious about the nature of climbing. Looking forward to going back many more times. Thank you!

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★ 5

great!!!!

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★ 5

This place is truly a hidden gem. I'm shocked it's not packed every time I go. Great staff, plenty of safety training and really well made facility.

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★ 5

EPIC

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★ 5

This place is a gem and reminds me so much of the gym I visit regularly at home. Despite being older and not as flashy as the new gyms, they have many good features that everyone would enjoy, even for people who are looking to train. My one critique is that the routes/boulder problems can be hard to follow as the colours/tags aren't always consistent. The setting in general also seems a bit reachy to me. Otherwise, great gym with incredible value.

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★ 5

The staff and gym are great! They were super fun and helpful with the three pre-teen boys I brought in.

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★ 5

Great activity to do to spend time with your family. The staff are very friendly and professional. They were great at explaining to us exactly what do. I will definitely come again with my family and highly recommend it.

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★ 5

This has been my favorite rock gym since they opened! Unlike most gyms it is designed in a fun and creative way, so there is always a new challenge. I love the indoor caves and Zipline, and the staff is awesome!

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★ 4

Great variety of interesting climbs and traversals, unique caves, reasonable rates

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★ 5

Best spot ever to climb rock and especially if Tom is there the best employee they have great with safety and everything else.

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★ 1

The place looked so interesting from the images and I was so excited to go. When we got there it was only belaying which is why it was “free” and part of the experience. I wouldn’t suggest this for a beginner to rock climb. This place didn’t seem very clean as well. The workers used their bare feet everywhere. They also had a tunnel system that you HAD to be barefoot in, no shoes were allowed. But wouldn’t the climbing shoes be perfectly fine for that?? Also from the gym smelling like feet and extreme body odor it made the experience even worse. There were some of the workers putting their bare foot on the rock walls right in front of us, exactly where we would put our hands. It just made me feel so uncomfortable to climb and even just be there. If it didn’t smell and everyone kept at least their socks on I would feel a little more comfortable. I would not suggest this place to anyone.

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★ 5

We had a great time here! Tom S. was a very good instructor.

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★ 5

I went with my 8 year old daughter, this was our first rock climbing experience and the staff member was thorough in explaining what to do. She didn't care for climbing but the cave made up for it. She didn't want to leave, even if your child isn't in to climbing, bring them in for the cave, they'll love exploring all the paths.

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★ 5

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★ 4

We recently visited this indoor rock gym for the first time and had a great time, despite a somewhat rocky start. When we first arrived, the staff member who greeted us wasn't particularly welcoming and didn't explain the process, which made things a bit awkward.

However, once we got into the orientation, things improved significantly. The staff member went over the equipment, and rules, and gave us some practice tips, which made us feel much more comfortable and confident.

The climbing experience itself was fantastic, and we had a lot of fun. The facilities could be better maintained. The smell of feet is strong. There are plenty of climbing options for different skill levels.

Overall, despite the initial hiccup, we ended up having a wonderful time and would definitely come back. A little more warmth and clearer instructions at the beginning would make the experience perfect.

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★ 5

Wow, what a cool place! Our family loved the tunnels and the different levels of rock walls for people of varied experience. We are not avid climbers, but we had a really fun time. The staff were super friendly and helpful too.

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★ 5

Very cool spot. There are plenty of ropes so you can definitely get a spot on the wall. They also have a fun cave system to crawl through
Matt was absolutely fantastic in giving a lesson and pointers to make sure we were safe and having a great time. Highly recommend for a weekend activity!

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★ 5

Such a cool experience! Matt was incredibly helpful and thorough and really made us feel at ease with climbing and the cave system. Highly recommend for first time climbers!

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★ 5

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★ 5

Great time!

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★ 5

We just had our daughters 7th birthday here and Tom was a wonderful host. He was really great with the kids and made the safety portion of the party fun and engaging. The kids had a blast. Thanks Tom and the team at Albany indoor rock climbing gym, we will be back soon and will tell all our friends.

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★ 5

Had a great time at AIR for a birthday party. Tom was a great host and the kids had a blast. Thank you!

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★ 5

Went with a few 18 year olds, had a blast.
Can't really explain what the caves are like, have to go to experience but it was a lot of fun!!!! And it's very cheap.

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★ 5

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★ 5

Love climbing here.

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★ 5

We have been to a few rockgyms but this is one of the most unique! We brought the kids to see if they might like climbing. They were a little nervous at first, but after the FREE LESSON (every other gym I have been to would charge you) they were made quite comfortable by the excellent instruction given. Even after it check out I think every single person who works there came by and taught us something new or helped us improve. They were all so patient and friendly.

And not to spoil anything but the tunnels they have inside their hollow walls were an absolute adventure! Bring your family there, bring your friends there, you will be the hero of the day!

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★ 5

Great place, we wanted to take a break at the 1/2 way point to visit our daughter and ended up here. Being the 3rd rock gym in the country, it’s unique for sure and the caving above and behind the walls was quite a surprise. The staff are the friendliest I’ve come across, they were incredibly helpful, we learned a lot from them. We’ll be back for sure.

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★ 5

Love the crew love rock climbing, I purchased the 1 month membership with rentals so far had a great time I love going!

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★ 1

I purchased a walk in ticket for my 15 yr old daughter. No one greeted us when we walked in. Was told she couldn't climb high or use a harness without someone to ground her weight. There was no mention of this on the website. Nothing said she had to be in a group, or have a dedicated employee to spot her. She couldn't climb anymore than above her head. Disappointing.

Thank you for your response. Perhaps explaining all of that on the website would be helpful. No one at the gym offered help or a lesson. We won't be back.

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★ 5

Had a great time with my 11yo, staff was very kind and helpful teaching me to belay. We had a great time just bouldering together and her doing rope climbs.Staff also helped get us started with the caves, which may have been easier to navigate with less kids (gym was pretty busy by 2pm). We did not notice any odor indicated in other reviews, but I suspect at the end of a crowded day, the caves may smell like a normal gym.

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★ 5

Amazing place for the whole family! Sunday funday for sure! Fun for everyone always a great time! Staff is always more then willing to help and have as much fun as you!

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★ 4

Knowledgeable staff, great place for beginners/kids looking to have fun, definitely could use some airing out as the smell was intense, routes weren't incredibly clear in my opinion, but still fun!

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★ 5

Cool place & really nice staff - super helpful for beginners!

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★ 5

Owner was great and spent time with everyone, helping them out with their climb. Super impressive pretty next and really fun and welcoming atmosphere..will be back

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★ 5

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★ 5

I went with my troop (4) we all had a great time.

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★ 5

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★ 5

One of the most unique climbing experiences anywhere. The climbing walls are impressive themselves. The caves hidden behind the walls are next level awesome. We drive 2.5hrs & spend the night in Albany just to spend a few hours at AIR. Staff are super friendly, skilled and genuinely enthusiastic about what AIR has to offer. They had my 8yr old son hanging from the ceiling in minutes, coaching him through his climb to the top!

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★ 5

Love this place. I took my scout troop for an overnight. They had a blast both climbing and in the caves.

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★ 5

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★ 5

Fun place to go, good coach!

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★ 5

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★ 5

Place was great. Not nearly as crowded as I expected for a Saturday. Josh, gave my daughter and I our beginner lesson. He was great. All the staff were great. Climbing was fun but I didn’t get much of that in. I spent hours in the tunnels. Totally worth it. I wasn’t comfortable having my 10 year old daughter hold my 200 lbs, so if climbings your thing, bring a bigger buddy. Tunnels are awesome, scary, fun, stressful, great, draining, did I say scary and awesome. Great time for a 46 year old male and a 10 year old gal. We’ll be back for sure.

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★ 5

Visited with wife and 2 mid teenagers…we all had fun…we belayed for the kids and we all got to do something together. Definitely worth checking out!

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★ 5

Super friendly and helpful staff! We had a great experience. Something for all different levels!

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★ 5

I loved rock climbing here

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★ 5

Absolutely fantastic. Every rope has a belay device attached to it, and they teach everyone how to belay, so this gym allows you to climb any of their ropes (this is not the case for all rock climbing gyms!). Also the 1/3 mile of caves they have is truly unique. We're talking small all-black tunnels that lead to hidden rooms, slides, and even a zipline. You need to confirm you can fit through a small hole before you're allowed in the caves. You're not allowed to bring in flashlights, but the workaround is to bring in glowsticks! Makes a world of difference to be able to see even that much and then there's no risk of them breaking and leaving glass to be picked up. Definitely recommend this place!

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★ 5

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★ 4

It is 1 adult per child, so you'll get turned away if it's just you with 2 kids. You really learn a lot about your body because you are lifting your full body weight. It's around $20 a person for an adult. Budget up to 100 dollars for a family of 4. I don't know if there is a time limit, but you can be there for a while. There are about 4 walls to climb, one is the least complex. The fourth is the most complex. It's not bad. But if you have 2 kids, bring 2 adults.

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★ 5

My two sons (18 and 16) had a BLAST one evening of Christmas break. They scrambled all over, got lots of positive advice/coaching from the manager, and thought the caves were so fun! They were just bubbling with excitement when they got back. Thanks!

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★ 5

What a wonderful time! The staff is so accommodating. My husband and I feared going in the caves so the owners friend took our daughter. Nothing but good things to say about our experience. .

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★ 5

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★ 5

Great place. Awesome staff. Took our whole team in and showed them the ropes. Literally. They had a great time. Welcome to the Rock.

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★ 5

great spot, super friendly folks, cave system is epic for kids - staff is awesome!

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★ 4

Amazing experience, caves are awesome, climbs had plenty of variety; however sometimes were hard to follow what holds belonged to a given climb. grading system also was different from the normal grading system I am used to making it a little harder to find climb’s appropriate for me. Would still highly recommend especially for new climbers. Can’t wait to come again!

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★ 5

Had a great time, the tunnels are definitely a mental tester and I will 100% be coming back to find that zip line entrance

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★ 5

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★ 5

Adam helped me and my boyfriend and was a very good teacher!! He was patient and helpful!! Adam needs a raise!!!

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★ 5

Walls aren’t as tall as some, but they make up for it with unique setting!

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★ 5

Had a great experience on a quiet day at AIR; Tom was super helpful, welcoming, and generous with his time and knowledge. The routes here are pretty challenging for someone like me who is more used to indoor comp-style problems than outdoor climbing, but there's a huge variety set for all skill levels throughout the place.

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★ 5

Tom was great, great instructor. Tunnels were a lot of fun.

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★ 5

Tom really knows his stuff! Great experience rock climbing and tunneling - Definitely coming back!😇

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★ 5

Hidden gem! Took my daughter for a random weeknight activity and she loved it. So many different walls, and a hidden cave to explore. Good cheap fun, we'll be back for sure.

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★ 5

Friendly and helpful staff. Fun times caving!

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★ 5

Had an amazing time. The staff was very attentive and thoroughly explained the safety mechanisms. The indoor cave was extremely unique. Definitely worth trying out if you have a relatively small frame.

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★ 5

Perfect place. Friendly and knowledgeable staff

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★ 5

We're a family of beginners and they provided excellent instruction and tips. The climbing was fun and the cave system was surprisingly exhilarating. Highly recommend!

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★ 5

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★ 5

We had a great visit - they were great with the tweens and teens

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★ 5

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★ 5

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★ 5

These people are nice. Everyday is a blessing with them. I love this place! And their rock shows!

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★ 5

One of the best date night spots if you’re looking for something new and fun. My partner and I are both in our mid - late 20s and we had a blast on the walls and even in the caves. The caves are a very unique way to test your communication, in the best way possible. 100% recommended to anyone.

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★ 5

Kids loved the cave system. A lot of wall space. A smaller area than I expected but our experience was worth it. Great family outing

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★ 5

The instructors are great! I have signed up my daughter for their summer camp climbing program two years in a row now. It is her favorite camp each summer and mine too! The field trips are so much fun and my daughter has learned so much. Parent are encouraged to go on the field trips and I look forward to it each summer. I get to see how strong and fearless she is. She has built so many life skills she did not have before. She is brave, confident, trusting, a better communicator, and a good team member and partner. She has learned so much about engineering and physics as well. I cannot recommend ALBANY INDOOR ROCK GYM enough. She absolutely loves this place, the instructors, and the skills she has built. The camp experience is worth so much more than what they charge. We absolutely love this place.

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★ 5

My son had a great experience at AIR's climbing clinic and summer camp. He's hooked on climbing now!

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★ 4

Excellent staff. Very helpful and patient.

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★ 5

the caves. The caves. I went into the caves and I saw nothing. If you want the experience of being in a maze blind it's awesome because I wanna be in a maze blind except it's not really a maze because there's multiple exits and if you just keep going you'll end up at one and I'm also not blind but it's pretty good when I was in there I said "man I wish I couldn't see anything" but really I do wish I could see anything including the sun without going blind cuz then I couldn't see the sun it's like a whole cycle. Wackiest fun. Tbe climbing was tricky but fun I am a beginner it was fun and I climbed but not all the way up because my fingers got tired and I couldn't find a good place to grab onto .Luckily the cave you don't have to worry about rocks to climb. If you like caves and climbing or Minecraft you will enjoy, except Minecraft caves are much bigger and blocky and not real so you might get a bruise if it was just like Minecraft luckily it was not just like miceraft. Have a fun at Albany s indoor rock gym in albany , Albany , new York, US.

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★ 4

Good gym although needs updated equipment. We love the caves though!

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★ 5

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★ 5

Awesome climbing gym with the added fun of caves. It may not be a very tall gym but they have done some creative rigging and really utilize all the space they have. Will definitely return!

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★ 5

New setter, new management, love this place. If you are looking for a nice vibe without big gym judgement this is absolutely the place. Seems the usual crowd is also rather friendly and gives great tips as well met a lot of new people my first time and they even have a potluck on Thursdays

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★ 4

Lots of fun but there was an overwhelming smell of sweaty feet. An incense or some odor spray would've been nice.

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★ 5

Chris and all the staff were very welcoming and super friendly and helpful. As a group of 4, they helped us learn the basics and gave helpful tips. Also there’s a cave system that is dark and very fun to explore! After you’re done, you can grab some popsicles to cool down. 10/10 experience!

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★ 5

Had my sons birthday party here. The staff were very helpful, knowledgeable, and patient with all the kids. Kids had a blast crawling through the caves!

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★ 5

AIR was so much fun! I have children from 7 up to 20 years of age, and they all had a blast, especially in the cave system.

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★ 5

Went with a friend and had a great time. We did both the cave tunnels and the rock climbing. The owner was extremely knowledgeable and gave us tons of tips while we climbed.

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★ 5

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★ 5

Coolest retro gym! The cave system was crazy.

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★ 5

Amazing AMAZING time at the indoor rockgym in Albany! The kids begged me to take them and I turned out to be the best place ever! They have a indoor caving exhibition that my 11year old son and his friend were so happy to explore on their own. The staff there were super friendly and just wanted to get everyone the memory they came for! I will be taking the girls coming up next week because how much fun the boys really had!

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★ 5

Friendly, knowledgeable staff, chill vibe, people that hang out there are cool also... not trendy, great challenging routes

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★ 5

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★ 5

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★ 5

This place is a blast! The staff is super informative and they made us feel comfortable as new climbers. Climbing was fun and challenging. The equipment we rented was in great shape and made us feel safe. the cave exploring was a bit much if you’re at all claustrophobic but the kids seemed to love it, great activity for the average adventurer

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★ 5

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★ 4

Great experience. Will go back again soon. First impression coming from central rock gym was that bit was crowded and disorganized and smelled pretty intensively of sweat lol. But it was a weekend where multiple parties were being held, so taking advantage of down time between parties was necessary. Instructors and local serious climbers were wonderful. They don't charge for belaying certifications, they just genuinely want people to learn to climb and have fun safely. Definitely will go back for lessons and/or outdoor excursion.

Would recommend going on a weekday if you'd like more wall space to yourself. Cubbies for your stuff. Tables to chill at when you need a break.

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★ 5

Good service. Fun. Kids enjoyed that very dark crawling space in back.

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★ 5

My daughter has become a super fan of this place! Great to get the kids active on winter weekends. Highly recommend their staff for people new to climbing. They are very knowledgeable and patient!

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★ 1

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★ 5

Lots of fun and excellent staff.

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★ 5

My sons (11 and 13) loved the indoor cave system. Very unique experience and reasonably priced.

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★ 5

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★ 5

omg!! i’m a full, grown woman n i had SO MUCH fun bumping around inside the caves. there are also a few lengthy traverses here which challenged me in the best of ways.

p.s. i had one qualm—if it’s your first time n you plan on doing top rope, you’ll have to show a kid that you know how to use the grigri. just hope you n your climbing partner are on PERFECT form that day, otherwise he’ll make you feel like a dummy.

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★ 5

Amazing place, great staff. The indoor cave is unforgettable

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★ 5

My brother was up visiting from LI and wanted to take his nephews (4, 8 &10) to do something fun! We had a blast! The staff was friendly and gave great instruction. There was something for everyone! There was even a belayed climbing route my 4 y/o could scramble to the top with ease. And when he decided he had enough of the harness and wasn't a huge fan of the caves ( which he WAS eventually convinced to take a quick crawl through anyway ...big brothers) he had a blast bouldering in multiple different sections.

The bigger two loved it all. They made it to the top of multiple climbs and struggled on others, which was a perfect mix. They couldn't get enough of the caves and I'm pretty sure made it through ALL of the paths, laughing at their uncle struggling to keep up along the way. He of course wasn't about to let them show him up, so completed one of the climbs they had struggled with and showed off on some bouldering (while he did a great job, his collegiate athlete days are over and I hope he remembered to take some motrin when he got home...he's gonna be hurting in the morning!)

The place really caters to all ages and skill levels. There was a grandmother there with her tween granddaughter that they taught to belay in no time at all and a family that came in who was clearly experienced that they were showing different bouldering techniques and routes too.

This is a great place to take the kids to burn off some energy (just keep in mind under 10 needs to be 1:1 with an adult...while I totally understand it for the climbing portion, I think 8 would probably be ok on their own in the caves, as long as the parent knows their kids and they're not scared of the dark...because parts are DARK....but Ia sure they have their reasons). It is also great for a date night, a night or afternoon out with friends, a place to try something new, a team building experience for coworkers, and 2 of my kids have asked about having their birthday party there!

Lastly the price is so reasonable! $20 for gear rental and admission and you can climb all day...leaving for lunch or dinner and coming back if you haven't had enough yet. I'm pretty sure $20 barely gets you an hour at the trampoline park (& from an emergency medicine provider's perspective....I've seen a lot less indoor rock climbing injuries (as in zero) than trampoline injuries....dozens) 😉

I totally recommend giving this place a shot! I'd be willing to bet that for most people, if you go once, you'll go more than once! 🧗🏼

Source: Google

★ 5

What a great place lots of fun. Lots of things to climb. The greatest part is the hidden tunnels in the walls. I spent hours with my kids playing in the tunnels. I DO NOT RECOMMENDED the tunnels if you are claustrophobic, fear of tight cramped spaces. If you go in the tunnels it's completely black inside, small tight places and lots of climbing, crawling, twists turns, places where you will be on your back, stomach, hands and knees, standing. It helps to be very flexible. If you don't want to hit the caves then you can climb walls, ceiling, rock crevices, ropes. Anybody can do it it's so easy to do. It's $20 a person to go.

Source: Google

★ 5

Nate was awesome. He spent time teaching our group to ensure their safety. He was super helpful and great with the kids. All the staff here are down to earth. It’s a great place to get out and have in while exercising. The caves are fun and intense. You will not be disappointed if you come here.

Source: Google

★ 5

Nice staff. Will rent you anything you need (can add up). Many options for all levels at least from beginner and on up. My 4y could even have several options to climb! The kids LOVE the tunnels, really sets this place apart! They can playing there for hours!

Source: Google

★ 5

Such great staff. They're good with kids, patient and supportive, but serious about safety. They showed everyone how to belay, tested and taught to confirm everyone learned, and walked around with pointers.

To go into the caves you have to fit through a triangle shaped box. At 40yo, 235lb, and 6"2" I thought no way I'd fit. They encouraged me to try if I wanted, suggested a position, and I sailed right through, and enjoyed crawling around with my kids.

I didn't get to climb, but the kids had a blast. We'll be back again.

Source: Google

★ 5

A great experience. We had 43 Boy Scouts and 18 adults stay overnight. Instructor SAM was fantastic with the Scouts, very professional. A few adults participated and had a great time as well. Lots of laughs & memories. We'll be back!

Source: Google

★ 5

Wonderful community and excellent teachers!
Great place to learn or improve skills and perfect place to host a party, all ages. Personal favorite is the Indoor Cave System throughout the gym, one of a kind experience, more great training and genuinely a lot of fun.

Source: Google

★ 5

Went there with boyscouts, good instructions and time

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★ 5

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★ 5

My son really enjoyed the cave with the zip line and the climbing. 👍

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★ 5

Great cave system and friendly staff

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★ 5

This climbing gym is one of a kind with toprope, bouldering, and even some caving! Employees are easy to talk to and know their stuff. Highly recommended for climbers of all levels!

Source: Google

★ 5

Great walls with a unique artistic charm. Friendly staff and patrons. Grigri on every top rope, and cubby's for your gear.

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★ 5

The tunnel caving course is one of the coolest things I have ever done. Indescribably awesome

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★ 5

such a unique bouldering and climbing gym. Matt was so genuine and kind and gave me helpful tips so I wouldn’t overexert myself

they are the only climbing gym to have the Cave… they spent 5 years building it! a great way to work through your claustrophobia

they have a simple shower and offer rentals. will be back whenever i’m in town 🧗

Source: Google

★ 5

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★ 5

the caving part was genuinely the most fun i've had in a really long time. it was such an amazing and unique experience, especially when shared with friends as a group activity.

Source: Google

★ 3

Updated Review:
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My problem was resolved and was due to a technical issue. I must take back my first impressions and say that the customer services are indeed professional and prompt in getting back to you if there are any issues. I do thank them as everything was resolved and I really don't like to give negative reviews.

Original Review:
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Under normal circumstances, I would have given the rockgym a 3* review. Adequate. The staff at the gym were knowledgeable and gave good guidance/advice. Once on the walls you can do some cool stuff like bouldering, caving and traditional climbing. The area is spacious but not too large and some parts the holds are loose and undependable.

The big reason for the two star deduction is that my buddy and I were scheduled in and he had to cancel before because he got slightly ill and didn't want to risk anyone there nor I, so I was looking to get a credit or refund. I was directed to contact via email/website to get that situation fixed. No response. No acknowledgement. Nothing. I gave them the benefit of the doubt and waited a few days, and was truly disappointed in that kind of "professionalism" this business showed. I can't really recommend the place after that, so go at your own peril.

Source: Google

★ 5

The tall blonde haired gentleman, is the coolest ever. Great experience. My son loved it.

Source: Google

★ 5

Brought my 5yo to Albany Indoor Rock Gym and it was an excellent experience! The team was knowledgeable and explained processes very patiently to my 5yo. The caves are for the brave. Made it through the caves about ten feet and then used bribes of the fruit popsicles they sell to get out.

Source: Google

★ 5

I started coming here when I was a kid in the 90s, now I get to bring my now 11 year old. They are always making little adjustments and improvements. Already you can always ask a staff member for assistance or hints to get to a particular spot in the caves.

Source: Google

★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

Time well spent, learning, and having fun

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★ 1

Called and asked about hours and if we needed to reserve a spot and was told no, but when we got there we were told we needed a reservation.

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★ 5

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★ 5

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★ 5

Awesome experience

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★ 5

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★ 5

I took a class there last week. Complete novice to rock climbing. Matt gave me a fantastic lesson and we had so much fun!! I highly recommend this place and matt. his genuine enthusiasm made the experience great. I also had a super easy time booking with Carrie. Highly recommend.

Source: Google

★ 5

Always a great time, we have a 9 and 13 year old and the love it, I go there with just my husband and also have a great time. Super professional and always well worth it!

Source: Google

★ 4

I wish they weren’t closed from 4-6pm on most work days, it makes it difficult to come after work.

Source: Google

★ 5

This was my third or fourth time in a climbing gym. The last time was over a year ago, so I definitely needed a refresher on how to use the belay system. Matt did an excellent job instructing us on it. Not only that but he gave us simplistic and common sense ways to approach climbing and use climbing techniques. If you are new to climbing, you can't go wrong with this gym. The atmosphere is just so welcoming. And even if you're a veteran of climbing, this gym has so much to offer for such a reasonable price.

Source: Google

★ 5

Got my nieces and nephews gift certificates for Christmas!

Source: Google

★ 5

The prices are great all of the employees are super helpful they thought me how to rock climb witch was amazing. Me and my family had such a great time we'll will definitely be coming back. The rock climbing was great but the cave was so much better it took me a little while to find the hidden zip line but there is no water fountain but that`s ok the place is amazing i would definitely recommend coming here even if u dont know how to rock climb the employees will teach u how to do it. I really loved this experience.

Source: Google

★ 5

I took my kids there a few days ago (4 kids ranging from ages 7-14 and being the only parent there) , first rock climbing experience. We got there not really knowing what to do, or what to expect. But someone named Christian was there and he was awesome! He walked us through everything step by step, with an extreme amount of patience, friendly helpful attitude, and a good sense of humor. He even came over and started to encourage my youngest daughter who was scared to climb higher. We will absolutely be back to this place! Between the caves (which my kids are determined to find the hidden zip line next time) or just simply the climbs, it was an amazing time and very well priced! Thanks Christian!

Source: Google

★ 5

Me and my friends went to go rock climbing for the first time in years and it was awesome! Matt was extremely helpful and patient. He told us everything we needed to know to have a fun, safe experience.

The caves were also incredible! Matt worked with everyone and supported them on individual levels.

I am definitely looking forward to going back to this gem!

Source: Google

★ 5

Wow! I’m in my twenties and I went with 3 other friends. No one else was there in the beginning and the instructor, Matt, taught us everything we needed to know (and more!) and was so kind and patient. He has so much experience and the place is really magical. The indoor caves was the absolute scariest experience of my life, but I trusted the establishment so much and decided to go for it. I will never forget this place and the hard work these people put into it. Thanks for a great night and I will be coming back!

Source: Google

★ 5

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★ 5

Caves n good feels

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★ 5

Great facility! Enjoyed an overnight experience BSA Troop climbing and caving!! So much fun, no one had time to sleep.

Source: Google