★ 5

I have a Nordic Track Commercial X11i Treadmill. I bought it in 2019 and use it regularly as I love this machine. It inclines up to 40 and allows you to get a good workout in less time with our busy schedules. It has moved with me within Florida and back to NY. I have hired companies to disassemble it and reassemble it as well as address anything that seemed off.

I can say that no one other than John has ever shown the time and care in reassembling or servicing my treadmill. I just moved to NY and needed the reassembly service. I am off warranty of course. He not only reassembled the unit but alerted me to several things that no other service tech ever did. Several of these things could, did and will in the future affect its long term performance, which is important to me. Rather than try to sell me services or products, he both showed me and told me what to get and how to take care of it, which would save me money on future services and repairs. It is refreshing to find someone who cares more about good service. My belt was a bit frayed, in desperate need of lubricant and instead of pushing me toward a new one, he showed me how to care and repair it if it happens again. He told me the belt is still good to keep using and saved me on a replacement at this time. Things you wouldn’t expect. His service fee was so minimal that I felt I was a friend more than a customer. Thank you John.

Source: Google

★ 5

I recommend All Care Treadmill Repair highly for all treadmill repairs and service. John McMackin is professional and very helpful.

Source: Google

★ 5

John was unbelievable. Took his time, explained everything and was beyond friendly. Very knowledgeable and professional. Would recommend All Care Treadmill Repair to anyone

Source: Google

★ 5

This was the second time John came to fix one of my treadmills over the past few years. He does great work, is very professional and is respectful of the home. We enjoy talking with John and appreciate his repairs he's done for us. If we ever have issues again, we will hope to have him back over to handle it for us. Great service, thank you!

Source: Google

★ 5

John from All Care Treadmill Service was excellent. He fixed the problem and my treadmill is like new again …He even provided helpful maintenance tips to help prevent future problems and educated me on how to maintain the NordicTrack for optimum performance. Thanks!!!!! -Mike

Source: Google

★ 5

What an absolute gentleman who took the time to give me information that most other repair men would have made you pay for. It's very rare in this day and age to find someone who presents that character before you pay them. I would recommend John to anyone who was in need of treadmill service or repair.

Source: Google

★ 5

I contacted John recently about my treadmill not working. He did a great job a few years ago getting it back up and running. It’s not a very high end machine, but he said i should get a few more years out of it. He was correct. So, I contacted him on getting a new treadmill. It would be easy for him just to say “I’m not involved in selling treadmills, good luck”. He didn’t do that. He spent time emailing me and going over different options. This saved me a lot of time doing my own research. If you want an honest professional, look no further!!

Source: Google

★ 5

Really professional and thorough. Price reasonable as well. Would definitely recommend

Source: Google

★ 5

It was a great pleasure meeting John and observing his methodical repair of our treadmill. He gave us multiple tips on maintaining the machine to reduce possible future breakdowns. He arrived as scheduled, left the work area in immaculate condition, was polite and courteous. John is a consummate professional whom I highly recommend!

Source: Google

★ 5

Wow! Tremendous job John did and assembling a home gym that actually had missing parts! Beyond professional and generous with pricing. Very much appreciated and highly recommend!

Source: Google

★ 5

When my treadmill broke I found john on google, I explained the issues we were faced with and after diagnosing the problem through video, he advised me to buy new instead of repairing, i appreciated how honest he was and because of that next time we have issues with our new treadmill he will be the first person I call.

Source: Google

★ 1

Company does not return phone calls or emails! Terrible

Source: Google

★ 5

John at All Care Treadmill Repair is top notch. He stood by his word, was a great communicator, did what he said he was going to do for the price he agreed to. His price was fair, he showed up on time, and did an excellent job. There are still people out there who provide excellent service and John is one of those guys. Don't hesitate to call John for all your treadmill and exercise equipment needs. I would recommend All Care Treadmill Repair to everyone!

Source: Google

★ 5

Great Company! Knowledgeable and Friendly. He knows Nordic Track like the back of his hand. Advised us how to maintain the treadmill, received much more from his visit than solving the problem we had. I would give him 10 stars!

Source: Google

★ 5

We are so thrilled that John care to fix our Nordicktrack treadmill. Frankly dealing with Nordicktrack/Ifit was terrible but when they finally assigned John to the repair we had no problem scheduled. He showed on time, was very nice and did a perfect job. It was a warrantee repair so we didn't pay but in the future I will not hesitate to call him directly for future treadmill needs.

Source: Google

★ 5

Knowledgeable, honest, responsive. Even though John didn’t service my area, he went out of his way to spend time with me on the phone giving me tips on how to solve the issues I’ve been having with my treadmill and what to do to keep it running smoothly. I had a great experience.

Source: Google

★ 5

John is great gave me excellent tips and help me with my maintenance plan for my treadmill.

Source: Google

★ 5

John did a wonderful job repairing our old treadmill and putting it in perfect working order. I highly recommend him!

Source: Google

★ 5

We highly recommend John at All Care Treadmill Repair for your treadmill maintenance. John is highly professional, friendly, and very helpful: he carefully showed us and explained preventative maintenance. We look forward to working with John in the future, too.

Source: Google

★ 5

Amazing service and repairs!! After my treadmill stopped working we tried Fitness Machine Technicians. Ugh! hey ran a test, took and a few photos and did not get back to us for a month and then with no solution. All Care came immediately, diagnosed the problem and had to order a part, which they got at the cheapest price. We were back up and running in 2 weeks. Experienced, knowledgable and I recommend them highly!!

Source: Google

★ 5

Excellent service. John did a great job fixing my treadmill. Super nice guy and very professional. I would definitely recommend him.

Source: Google

★ 5

Excellent and diligent work. Thanks for keeping our treadmill running smoothly. All Care Treadmill Repair is the best around!

Source: Google

★ 5

John is the most honest, sincere and dedicated individual. A true gem of a person. He repaired our treadmill expeditiously and advised us on the most economical places to purchase the repair parts. He instructed us on usage of the unit as well as maintenance and most importantly guarantees his work and followup if a future problem arises. You can’t go wrong utilizing his services. Highly recommend without reservation.

Source: Google

★ 4

Love it!.Mr. Mcmackin was very professional, I was very please with his work . He took the time to informed me about how to maintain the treadmill, he is very knowledgeable I enjoyed talking to him. He has my rating from 1 to 10 ( 9 ) . I will also refer him to my friends and neighbors, keep up the good work.
Thank you for your service.

Source: Google

★ 5

I called All Care Treadmill Repair because my treadmill was not working correctly. I spoke with John, the owner. What I got was an honest, sincere business owner who cared more about me purchasing the correct treadmill then ripping me off with promises of being able to fix my machine. When I described the problem with my treadmill, not only did John state that it didn’t pay to have it fixed, but he gave me great advice about purchasing a new machine.
Bravo to you John for being an honest person.
Thank you for your great advice and your time.

Source: Google

★ 5

John is the best. His knowledge about my NordicTrack treadmill was amazing. He repaired it in no time and also gave me thorough tips for preventative Maintenace. I highly recommend his services.

Source: Google

★ 5

This company does exceptional work, has excellent and reliable customer service, and very fair prices. John came to my house within a day or two of being called when I ran into issues with Nordictrack not assembling my machine. He even taught me how to maintain and care for the treadmill so that it lasts for many years.

Source: Google

★ 5

Just spoke with John about a used treadmill someone gave me. John gave me great advice and was honest with me in telling me my machine probably wasn't worth the money it would cost to fix it. He spent about 10mins on the phone with someone who wasn't even a customer. Thanks John

Source: Google

★ 5

John was here last week. He did a great job and was a pleasure to work with. Our treadmill is working like new! He's honest, punctual & reliable. I would strongly recommend him to friends & relatives. In fact, I've already shared his contact info with two friends.

Source: Google

★ 5

John was great. Nice guy and extremely knowledgeable. Thank you John

Source: Google

★ 5

John stopped by my home to verify my new treadmill was working properly and I couldn't be more pleased at his service. John has decades of experience. So after he confirmed everything was ship-shape, have gave me in-depth maintenance advice to ensure my treadmill would operate flawlessly for years, including:

*Lube the belt every 150 miles
*Pop the hood on the treadmill every 3 months to clean out
dust
*Keep the area around the treadmill super clean
*Keep the electric cord to the treadmill as short
as possible to preserve the electronics
*Reserve a clean pair of sneakers for use on
the treadmill

I don't expect any trouble with the treadmill.

But if something crops up, I'm going to make a point of asking for John.

Aces.

Source: Google

★ 5

I am fluent in English and I know some Spanish, but nowhere in any language are words to describe the positive experience I had with John from Allcare Treadmill repair. He identified the problem, communicated with the seller for me and My Treadmill Is Working. AND I AM WALKING my way to better health and peace of mind. John arrived when he said he would, used his time in an efficient manner and was both personable and professional. AND his wife, who I communicated with to schedule an appointment, was both personable and professional, and patient with my questions. There is a saying, “You get what you pay for.” With All Care Treadmill Repair, you get More than what you pay for.

Source: Google

★ 5

I called John about repairing my treadmill. After telling him what is wrong he was extremely honest with me. He said based on the age and the cost to repair, John told me I would be better off buying a new machine. He knew he would be losing the job, but he was still honest with me. I would recommend him without hesitation!

Source: Google

★ 5

Thanks John for repairing my treadmill.

Excellent Customer Service !!!
John was very professional, punctual and knowledgeable.

Satisfied customer in Valley Stream

Source: Google

★ 5

These are total PROS ... knowledgeable, sure, but even more important (and unusual these days), they take "going an extra mile" for granted. They seem to adhere to a VERY high standard - even more than solving a problem and leaving the customer "okay," All Care made me feel valued AND supported 110%!

I'd recommend them ... in a New York minute.

Source: Google

★ 5

John came to the house and quickly diagnosed what was wrong with the treadmill. He ordered the part and repaired the treadmill which is now running fine. It was a pleasure dealing with honest and knowledgeable people,

Source: Google

★ 5

I can't thank this company enough. I called on Monday (a holiday) on the off chance they were open to schedule an appointment to service my treadmill. Not only were the open, John was at my house two hours later working on my exercise equipment. This is the second time I used All Care since I was so impressed the last time. John took the extra time to troubleshoot a "sound" he didn't like. He broke down the machine to make sure all was functioning properly. He carefully took the time to explain everything and what steps I should take to care for the equipment and get the most out of it. It is very obvious that All Care is much more concerned for the customer and what is best for them than making an extra buck. When all was said and done, John charged me for just the service fee even though he was at my home for much more than just a tune-up. I highly recommend this company for all your exercise equipment needs. You can count on friendly, prompt and courteous service. From the minute you call to book an appointment to the second they are finished servicing your equipment.

Thanks again All Care!!

Source: Google

★ 5

Prompt, very neat and clean, and very reasonable. Highly recommend !!!

Source: Google

★ 5

Source: Google

★ 5

Although, I have not used All Care Treadmill Repair yet, I spoke with John and Debbie and they were very knowledgeable about my particular treadmill and gave me detailed information so that I could order the parts I would need. John even listened to the noise our treadmill was making during our phone call instead of insisting he make a repair visit! We are still "on the fence" as to whether we should have our treadmill repaired or if we should buy a new one. John gave us his honest opinion, even though it might mean he would not get our repair job. We will definitely use him if we decide to repair our treadmill or for any treadmill issues in the future.

Source: Google