★ 1

Can someone tell me when management changes….been waiting to join but the reviews about management are preventing me from joining…need a 24 hr gym but I don’t have time for those types of games from lazy entitled managers or owners

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★ 2

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★ 5

Smallish but very clean location with some extra space and the best shower facilities I've ever seen at an anytime.

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★ 1

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★ 4

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★ 5

This is one of the best Anytime fitness locations. it is clean and not too crowded.

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★ 1

A very horrible experience with the management at this gym. I needed to cancel after my year contract expired. I emailed without a response so I called and was rudely treated by Angeline Mack. She said she is too busy and I was on her to do list. The next day I still had no reply confirming my cancelation. I emailed again without a response. Late in the day I called again and spoke once again with Angeline who rudely said "I told you I would handle it!" then hung up on me. I then called Any Time corporate contact and confirmed it was cancelled. While on the phone with them I filed a formal complaint. I suggest anyone experiencing this behavior at this location again do the same. There are a significant amount of fitness centers in the Central NY area. I will never return to any Anytime Franchise again.

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★ 5

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★ 1

We are out of town for work and came to this awful place and the women that runs it is disrespectful. Would not recommend. If I could give it zero stars I would

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★ 1

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★ 1

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★ 1

The girl that manages needs to be fired. Won't ever return to an anytime. She's foul mouthed and nasty.

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★ 1

From out of town traveling for work. Just finished a 14 hr night shift and in the city for my changeover day till my flight the next morning. Key-tag didn't scan. It happens sometime when out of state. She refused to help, was absolutely rude, and when I asked if I could just pay for a day pass to have access for the day she refused. Been a member in MN for years. This must be the NY way treating people.

Source: Google

★ 1

Gym is fine more than fine the 1 star is for the gal who runs the show.
She needs to have an idea how to interact with her customers.
It’s a small facility with all you’d need…except HER!
It’s Not that difficult to run a gym that’s mostly automated to have some common curtesy to your customers.

Source: Google

★ 5

Great place and nice people

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★ 1

Horrible experience. I came in for a tour and the lady at the desk told me if I don’t have a change of sneakers, I can’t come in the gym. She didn’t even want to give me a tour. Seemed very strange. I would not recommend this place. Who tells people you have to have a change of sneakers to come take a tour at a gym?

This is an update to this review. To make things worse, the manager called me to yell at me. Telling me I’m disgusting and a jerk. How can I be attacked for expressing my feelings. She said how dare I right a review and my feelings mean nothing to her or her company. Wow. Talk about a place that doesn’t care. Stay away.

Source: Google

★ 5

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★ 1

Had a similar experience with one of the Google reviewers. The new owner was very rude and made it difficult to cancel the membership. I called to ask for cancellation in August, and she said she took care of it. A month later, I got a charge on my account. I figured ok whatever maybe it’s the final charge. Then a month after that (in October), I got another charge. That’s when I called my bank to have them cancel my credit card, so that no more payments can get through. Now all I get are constant emails and phone calls about late payments and threats about collections. I tried reaching out to her over the phone one day, and she said she was busy and would get back to me. But nope. No calls, no emails. I even tried cancelling it online but kept getting an “invalid agreement number” when trying to register. One of the reps told me there were 2 ways to cancel the membership: either I do it online or go in-person. It’s hard enough to get ahold of her on the phone to make an appointment because it goes straight to her voicemail. It’s even harder for me to get out of work on time to make it to the gym when she’s there. I was fortunate to catch her today when I left work early. I still had the key fob, so I was able to get into the building. Upon trying to talk to her, she seemed upset as if I just barged in and started demanding stuff. She went to talk to someone on the phone and said that I had “rudely interrupted her” as I was standing there listening. That’s when I got upset. She turned it around on me and said that I was being the “aggressor”. Well, I wouldn’t have been that way if she didn’t say what she said on the phone. And mind you, she was not on the phone when I came in, so how can I be interrupting her? I understand that I have to make an appointment. But how on earth am I supposed to do that when I can’t even get ahold of her? I even agreed to try to pay the last payment, and all she said was “no, I’m going to eat that payment so that you can just get out of my gym!” Like how do you talk to people like that? She said she canceled it. I called corporate after just to make sure she was telling the truth. They told me my membership is still active! I called the police afterwards and they told me just to cancel my credit card and that the company can’t sue me because I refuse to pay the last payment. They said they hear these complaints from gym members all the time. Not just this gym but in general. So please, be careful and stay away from this place. Do not get deceived by the number of positive reviews. They were probably given when there was actually good management. Previous owner, Mike, was amazing! Would hate to see this place shut down.

Source: Google

★ 1

After the new owner took over in August 2024, they Hire a new girl managing the club.she was very, very nasty, swearing because I decided not to renew my contract. So I called to cancel it.
She tried to tell me I needed to pay late
fees.
I had auto pay on my credit card, and she charged me every week why late fees
I tried to call again to be nice able to return the fab "the entry key, but this time I make 3 way call between the Headquarter the nasty lady and my self. The headquarters heard the nasty lady swearing and the nasty mouth on a 3-way call. The headquarters documented all the drama information, and thank God they cancel my membishop. Never again to be in this nasty Anytime fitness please keep away from this place.

Source: Google

★ 3

I stopped by today to enroll in a new fitness plan. It’s great that they’re 24hrs but to sign up staff is only there between 11-7p which is my working hours so I would never have the opportunity to join. Unfortunately I had to settle with Blink. I hope you guys can make it easier for people that are in Similar situation.

Source: Google

★ 5

I can't wait to come back!

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★ 4

A solid gym. Doesn't have an endless supply of fancy machines and such but it has what you need. To pair with the machines and free weights is a generously sized free space where you can customize a workout to your taste, be it plyometrics, boxing, trampoline work, et al. Not to mention a studio for the stationary bike lovers.

Everything is clean and well maintained and the benches are FIRM. Maybe that's a personal thing but I don't want to melt into my bench when I'm lifting heavy weights.

The bathrooms are nice and the showers come with a wand and a rainforest-from-the-top feature which is an interesting change of pace.

All in all a good gym that makes up for what it lacks with the space for creativity.

Source: Google

★ 1

I booked a tour and it was kinda of a hassle due to the process done by appointment and no staff members onsite. I met a guy named Michael, and I asked him what is the process to handle situations like unable to access the gym; he had no plan to handle it and that was a red flag for me and I knew it that gym not for me. Plus he was rude from the beginning and didn’t even offer to walk around the gym. On top of all that, the membership is very expensive $40/month + $40/year if you sign up for 2 year contract.

Source: Google

★ 5

One of the better Anytimes I’ve visited. Good equipment and spacious, plenty of room for functional training and multiple squat racks. Showers were nice, and clean as well.

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★ 4

Has all the ewuiptment you need and as never very crowded

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★ 5

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★ 5

A little hard to find but excellent gym. Short workout and shower.

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★ 5

Visiting my grandfather from out of state, very impressed with this gym. One of the nicest gyms I’ve ever been to. Look forward to visiting again next time I’m in town.

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★ 5

Excellent location!
Spotless Facility!

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★ 5

Nice quiet gym

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★ 1

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★ 5

Clean, easy access and not overly crowded. Manager friendly.

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★ 5

Love this gym. Very helpful.

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★ 5

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★ 5

When Pacific Health Club notified me that they were going to close, I went into overdrive to find a gym that would meet my needs. Key phrase: MY NEEDS. So I don't follow everybody else. This is just a soapbox moment with a message meant to those who know.

Anytime Fitness got my attention because it's a 24 hour shift with a twist. Having worked at the airport with SECURITY CLEARANCE, I see good security which means they keep their patrons safe. You have to swipe your key to get in. They forbid swiping your key and allowing others to enter. They discourage members from just opening the door to let strangers in. I love security but I digress.

The facility is overall CLEAN and the members I observed wipe down their equipment after use. And the equipment...WOW! I've been going on and off to gyms and Dojos since 1978. I had to get help on how to use some equipment. Adjusting the level for the bar for bench press, starting the treadmill, where's the pull-up bar. Once you conquer these it makes for your best workout Evar!

This gym has everything to meet MY physical fitness needs. Working out anytime means the gym isn't flooded with patrons and more than likely your workout goes without a pause!

They have only two bathroom facilities with showers. I never saw both occupied so there is no waiting. I bet you missed something. THE SHOWERS are in these two facilities. Personally, I don't use gym showers since I prefer my own shower because I know when it is cleaned. But, to those who shower at the gym, you can lock the door and not be forced to see what you prefer not to.

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★ 4

Very nice and clean place to work out. Modern equipment and plenty availability.

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★ 5

Super clean facility with a low number of active members. Great place to work out.

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★ 5

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★ 5

Traveling through the state and visited here to work out, very clean gym, new equipment. Would recommend

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★ 5

I travel for a living so I patron pretty much all available AF in my way.
This location is sitting in my top 3 best locations.
Gym clean and well maintained.
Recommendations: upbeat music would be a plus and bottom showers area needs a little more attention... otherwise i would make this gym my home gym if I were to live in this area.

Source: Google

★ 5

Was in town for a quick weekend, already a member at another location out of state, manager (Michael) super helpful when I contacted him. Also, the place is extremely well laid out, clean and organized. Wish they were all like this! Thank you again!

Source: Google

★ 5

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★ 5

Greatest gym ever

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★ 5

Everything is kept really clean, and the service is friendly. They have lots of equipment as well as a private yoga/training room, a massage bed, private bathrooms with showers, all nice touches. 24 hour key fob access, which is great for me. Great place.

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★ 5

The place is always clean. Machines and equipment are well maintained.

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★ 5

Never overcrowded. Love 24/7 access.

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★ 1

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★ 5

One of the best Anytime fitnesses we’ve been to. Clean, spacious, and everything kept in working order.

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★ 5

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★ 5

Great gym medium size, however got alot of work done and they have a hydro massage chair.

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★ 5

Love this place

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★ 1

Set up an appointment to join, no one showed up, no one answered the phone. I waited for 20 minutes then left. Joined a different gym.

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★ 5

Really loved this location. I'm visiting Syracuse but an AF member. It is super clean and COVID-19 protocols are taken seriously. It also has all the right equipment.

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★ 4

Great gym always clean. Only downside is that it isn't 24 hours due to the pandemic

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★ 5

The owner is always welcoming. He even shoveled a path to our car when it was snowing one day! Place is clean and up to date. Lots of equipment.

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★ 1

It's Called Anytime fitness yet the hours are more limited than any gym in Syracuse. I understand precautions due to COVID but limiting hours so much forces more people together, where as gyms that are running 24 hours we can all spread out when we go and social distance like we are supposed to be doing. For me I go to work 05:00-06:00 so I need to be done at the gym by 04:00. Opening at 07:15 is a joke. No thanks I'll drive further to a better gym where I can feel safe going when there are very few people.

Source: Google

★ 5

Anytime Fitness Liverpool is the perfect gym for folks looking to reach their fitness goals in a safe environment. Michael the manager does a fabolous job running the show. He’s very helpful, cautious, and knowledgeable. Everything you want in a gym especially in these unprecedented times.

Source: Google

★ 5

I can honestly say even during the “Peak Hours” there is never more then 10 people working out at once. No locker rooms but Private Bathrooms w/Showers. The gym is broken down into few different areas: Cardio, Functional Training, Strength, Free Weights & a Studio Room that offers Virtual Training on a 90inch TV.
Rarely have to wait to use the equipment I want.

Source: Google

★ 5

What a great place to workout!! So happy I joined!

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★ 1

We were very happy when new gym opened to our community and became a member, our happiness and excitement went in vain. The owner instructor doesn’t have good professional skill to deal with customer. He is very rude to us.

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★ 5

Clean, organized, and I feel safe to work out. Mike makes it easy to make an appointment and is prepared for check in - he is very polite and helpful!

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★ 4

Excellent facility with great equipment and love the virtual training studio

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★ 5

Great gym! It is very clean and well maintained. Staff is helpful and knowledgeable.

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★ 5

This place is good I will be back to here to get fit

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★ 5

Very clean gym with friendly staff. I like the large functional workout area and the workout studio where you can take pre-recorded classes.

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★ 5

Amazing gym, small quiet and not overcrowded. All the equipment you need to get an amazing workout.

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★ 5

I have to say this is the best gym I've ever been with. The day my girlfriend and I joined, Michael gave us a great tour, showed us how everything worked, and answered every question we had. The first day we went to work out, it was snowing pretty bad. When we walked out to our car, Michael had shoveled a pathway to our car for us, just an example of how thoughtful and caring these guys are. This gym is great, the staff is awesome, and I'd never go anywhere else. Highly recommended.

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★ 5

It's an awesome place to work out. People there very friendly. Very clean and organized.

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★ 5

Very clean gym with modern cardio equipment that you can watch netflix, tv, and listen to spotify. You can track your progress by downloading your information to your phone. Highly recommended.

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★ 5

Love this gym , its clean , well kept and always available !!!!

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★ 5

I just starting going to the Gym
I love it, very friendly and Respectful
Explain the use of each machine in a very simple and easy way, answer all my questions nicely .
Very clean , well taking care ,new machines ,very
peaceful, enjoy training at Anytime fitness.

Source: Google

★ 5

The gym is always clean never crowded, and everyone is always accommodating with the equipment.

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★ 5

Excellent facility! This gym has everything one could possibly need as far as equipment and machines.

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★ 5

I love this gym! I am so happy going there and working out. Michael is the best trainer. I never used to get excited when I went to work out before but this gym changed that. Strongly recommend that you come here!!

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★ 5

Love it.. Did diest workout today.. Love the studio room. Virtual classes. Yeah

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★ 5

In town for a few weeks and needed a place to work out - AF had the deal that fit my needs.
The gym in Liverpool is awesome and I’m glad to be a member!

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★ 5

The Liverpool AF is the cleanest gym I’ve been too. They take a lot of pride in keeping this gym clean and it really shows 👍🏻 I love their functional training area, it’s one of the coolest I’ve seen in any AF location. 3 squat racks and 1 smith machine is a huge +. Good variety of equipment all around. Just visiting for the holidays but now one of my favorite locations.

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★ 5

Started a few months ago, super clean, helpful staff, I can come anytime is convenient for me and I love the small room they have for your own private workouts!

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★ 5

I have checked in to many Anytime Fitnesses across the U.S. and the Liverpool NY Anytime is by far my favorite! Everything you need and super clean 👍.

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★ 5

This Location is such a GEM

BEST 24/7 Gym

Amazing Free Weight Section. The Selection & Variety is Top Class!

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★ 5

I started going to this gym a couple of weeks ago and I can't say enough good things about it. It's clean,great selection of equipment , they also have a studio room with exercise videos. They offer classes a couple times a week.But what makes it a GREAT gym is it's staff . Mike is patient , knowledgeable and friendly. I just did my first class with Juan who is also friendly and helpful . Thank you .

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★ 5

Best gym I've ever been too, everytime I come in owners are cleaning the gym making sure everything is spotless, not busy, no more than 2 people at a time, and all equipment is brand new. Nothing to dislike.

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★ 5

Just started my journey with my free 7 day trial. So far I’m impressed with the manager, the cleanliness of the whole facility, the equipment itself and love the studio room with the exercise videos it has at our beck and call. We’re definitely joining after our 7 days are up because there are no lines for equipment on top of all of the other amazing attributes I’ve already mentioned.

Source: Google

★ 5

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★ 5

Cleanliness of the Gym and friendliness of the staff of this Gym is definitely worth to join this fitness club. Great location and free parking spot as well

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★ 5

Great gym, great staff, always clean and love the classes 👍👍👍

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★ 5

Very well maintained gym. Excellent selection of equipment. You will find what you need to get your workout done. I wish they could do something about the fans. I’m all for circulation, but most times it feels like a huge wind tunnel. Thank you for getting back to me about the fans. I’m so glad we communicated about this. Today, I adjusted the fans as you recommended. Worked great!!!

Source: Google

★ 5

One of the cleanest and best-kept gyms I’ve ever been to. Everything you need, plenty of space and brand new amenities. I travel a lot for work and have visited over a dozen AF locations all over the east coast, this is by far the nicest and cleanest that I’ve seen.

Source: Google

★ 5

Great gym to join !!! Always clean and welcoming. Excellent and friendly staff . Even offer classes for members and nonmembers on certain days of the week. Would definitely recommend !

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★ 5

Very clean gym. Has everything I would want and need. Love the private showers

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★ 5

The best gym in the Liverpool, N.Y. area! For Anytime Fitness gyms, this is by far one of the cleanest, most well put together ones around. The amenities are awesome whether you're just starting out, competing or anywhere in-between. From TRX to bumper plates for compound movements, you can really switch up your workout or tailor it to any specific goals you have. It's very inviting and there's no intimidation factor whatsoever; everyone wants each other to get better I feel, and the staff here is so friendly. I don't see that changing; management is always looking to improve and is very passionate in creating the best atmosphere. Definitely raised the bar for gyms in the area and for Anytime's country-wide (I've been to more than 20 or so across the U.S.).

I live in Michigan and had no issues getting access. Everything went solid and smooth without a problem.

Source: Google

★ 5

This is by far the best gym around. I’ve been to Anytime Fitness locations across the entire East Coast. This location is the cleanest, most well equipped one I’ve ever been too. Very friendly/knowledgable staff! 11/10 would recommend!

Source: Google

★ 5

Amazing gym! Very clean and modern workout facility with a wide range of free weights, machine weights, and cardio equipment.

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★ 5

I’m in town for a couple of days and stopped in for a morning workout. Clean facility. Well equipped and great functional area. The atmosphere was great. Enough people to feel a gym buzz but no where near crowded. It feels like the gym just opened since it still has that new car smell. Looks like they’re running some great Personal training specials for members and the community. Wish I was sticking around longer!

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★ 5

Nice clean setup. Home base is California but travel to Watertown/Syracuse area often. First time here. I like how there are plenty of plates to go around whether people are benching, squatting, or doing leg presses at the same time. You don't always see that with the smaller gyms.

Source: Google

★ 5

The cleanliness of the facility is the most impressive. The staff is friendly, and, yes, it is air conditioned! A very relaxed atmosphere, open 24 hrs, a big plus.

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★ 5

The first thing I noticed was how clean and bright it was! I have a membership at a dark and dirty gym! The equipment here is modern, and there is everything I need for a complete workout. Oh, and the hydromassage; you have to try it to believe it.I don't need a pool or a locker room. I used the locker room at my old gym just to use the restroom and had to see a bunch of naked people all over the place. Not really my thing!
This place is the real deal for me!

Source: Google

★ 5

Staff is great, all the equipment you could ever need to ensure a variety of workouts, free weekly HIIT classes, hydromassage, etc. so glad I made the switch!!

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★ 5

Just signed up with this gym a few days ago and I’m already beyond happy with my choice. The facility is very clean and has a wide variety of equipment. Love it so far!!

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★ 5

Got a membership last week, loving it already. Not crowded, brand new equipment, excited to keep on grinding 💪

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★ 5

Great gym. One of the few that has large free weights with a 24 hour access. Very pleased

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★ 1

I travel a lot for work and am usually in a different state each week. I went with anytime fitness over Planet Fitness, as I was told that other gyms would honor the 30-day reciprocity clause if I went during staffed hours. Upon entering this location I was told that wasn't the franchise policy and I could come in for a $10 fee. I already paid in full for my membership in Michigan and I'm not about to lose a month of gym access that I already prepaid. The staff then offered to let me in if I gave them a 5 star review. Clearly it's not about policy if they're willing to let it slide over a 5 star review. Here's that review you wanted.

Edit: This is an honest review. You specifically asked for a 5 star rating not an HONEST review. You completely wrote me off when I first tried to get in.

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★ 5

Great staff, great workout highly recommend checking it out!!!

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★ 5

It's the first gym I've joined and I absolutely love it! I'd go everyday if I was able to. I feel so much better working out there. Its friendly clean and private plus it's open 24 hours! Like I said ... I love it!

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★ 5

I've just joined this gym, and have had a great experience so far! They have a good selection of equipment with a friendly and helpful staff. Would recommend!

Source: Google

★ 5

I just started at this gym and I love it. The staff is very friendly. I am new at this and they are accommodating to my schedule to help teach me the proper ways to work out. It is extremely clean and you can see that they take a lot of pride in the place. Definitely recommend it. Especially if you don't like feeling like you are swarmed with a bunch of people like at other gyms.

Source: Google

★ 4

Great gym with lots of space and high quality equipment! The only down side is that there is just 1 squat/bench/deadlift area.

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★ 5

I am glad to be the part of anytime fitness.. it's a fantastic gym, I am loving it such a nice area everything is organized and the equipments are too good and Michael is such a nice man 👍✌️

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★ 5

Great gym, convenient, nice a/c, and clean. Best of all you can get your session in even during holidays.

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★ 5

It is the best gym in Syracuse, Since it is open 24/7; the equipment, staff and cleaning make ir #1. Recommended

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★ 5

This is an honest review from a Gym Rat, I do belong to two other gyms besides AF. This gym is hands down my favorite !! Yes the other gyms are larger more equipment BUT they don't have the personal touch feeling you get at AF. There is enough equipment there and if I miss a machine my other gyms have I find a new way to do it at AF. I really enjoy the private member feeling when I'm here. There are a lot of "little extras" that I like. they may seem small or no big deal to some but to me there an added benefit. Like a REAL SINK in the private bathrooms ! NO wave your hand under the sensor and get a trickle of cool water. A REAL FAUCET !! The showers in the private bathrooms have two ceiling lights right in the shower itself, the rain forest shower head above plus the hand held oblong shower wand makes clean up a like your at a fancy hotel. Tons of outlets in the gym too, my other gyms are so limited on AC outlets(charge my phone etc...), ceiling fans you can control yourself with variable speed & on/off. Direct TV with a gazillion channels ! All new equipment, state of the art. There's enough machines, weights, smith machine, leg machines, barbells, dumb bells , all kinds of cross fit gear there too ! The STUDIO ROOM is a nice touch too, go there and see what I mean. Lockable cubbies for you to keep your gear in and no locker rooms which I thought I would not like but I like the fact you can keep an eye on you gear while on the gym floor. I took advantage of the one week free trail which is really nice to get a feel for the gym. When I went there I was greeted by " Fuad " who was really knowledgeable of the gym and there policies , membership costs. He answered all my question and NO PREASURE to join, When I came back after my week trail again he had the NO PREASURE attitude. I really liked that. I am cancelling one of my gym member ships, this is my go to place !

Source: Google

★ 5

This is the best gym we have here in town. I've been a member at 5 other gyms and you can't believe the quiet atmosphere and different types of equipment they have. They also give you circuit training equipment that i had to pay extra at other gyms. They have the new treadmills and bikes with TV'S you can watch Netflix , Hula and others shows on. It's 24/7 too.
You need to check out the Liverpool location it's a free standing building.

Source: Google

★ 5

This fitness center is excellent. Clean, a variety of equipment and always available to use. The owner is an excellent person and is very accommodating if you have any questions. Overall, my experience has been excellent.

Source: Google

★ 5

FINALLY found a Gym where I BELONG! Thanks to the patient staff I know what every piece of equipment is and how to use it to the best of my ability. I never experienced a personal gym atmosphere until Anytime Fitness Liverpool!
Thanks for the motivation and tools for my success 🙏🏼💪🏼
#afliverpoolny “

Source: Google

★ 5

Couldn't be happier with the gym. Staff is fantastic and I feel like they really care about me. Outstanding gym.

Source: Google

★ 5

This gym has brand new equipment, excellent staff who are both friendly and knowledgeable, and in the time I have been going it has never been crowded allowing me to perform my workouts without having to wait on any stations. Overall it has been an exceptional gym going experience.

Source: Google

★ 5

Good equipment selection and friendly staff!

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★ 5

Clean gym with a friendly staff

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★ 5

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★ 5

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★ 5

My two sisters and I joined Anytime Fitness in Liverpool and it has been an excellent decision for many reasons. Their equipment is top of the line and the staff is always there if we have questions. They also offer other services, besides machines, Spin classes, Fitness videos to work out to, bar bells, etc. And my favorite thing to do at the end of my working out is there Hydro Massage that gives you a 10 minute Massage, and specified to where you want it, how strong the pressure, etc. The building itself, is so bright, with many high end finishes and so well maintained and offers many safety features as well for everyone to feel safe 24/7 there. The owner and staff are open to suggestions and do everything they can to maximize your Exercise experience. I 100% recommend it, well worth stopping in to check out what they have to offer.

Source: Google