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Gym Fitness center Personal trainerAbout the Club
Experience the energy at Best Fitness Schenectady, located on Watt Street. We are the area's hub for group fitness, featuring five specialized studios including Cycle, Yoga, Barre, and our signature BFITT:60 high-intensity interval training. Our facility is huge, offering extensive cardio and weight training floors so you never feel crowded. We also provide onsite childcare and tanning services, making it easy to fit fitness into your lifestyle. Join the Best Fitness Schenectady community and find the workout that moves you!
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Reviews
Chris Ramsundar
★ 5
Best gym ever!!
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Brooke Greene
★ 5
Great gym. Great staff. Highly recommend
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Diana Backer
★ 5
Ben is the best! Super helpful in getting us setup for the gym before the holiday! They should call this place Ben Fitness.
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Megan Grabowski
★ 5
If you’re searching for a gym that brings you motivation, strength, friendship, and helps you discover your “why,” Best Fitness is the place to be! I joined three months ago, and now I wake up genuinely excited each morning to see the people there—especially the incredible 9 a.m. spin crew. Taylor fills every class with energy and encouragement, pushing you to the finish line and leaving you wanting more the next day. The front desk team is always warm and welcoming—they even wished me a happy birthday the moment I checked in. I’m especially excited to have my dad join me and enjoy the fun while he’s visiting. I’m truly grateful to have found this community and to be part of it.
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Steve Balogh
★ 5
I’m a 62 y/o male with sciatica, so instead of paying for P/T 2 or 3 times per week I decided to join and take advantage of unlimited yoga sessions. Wow, what a great choice. I’ve never done yoga and had no idea what to expect. I’ve done about ten sessions so far and my back/leg pain has improved tremendously.
Huge shout out to Sarah M and her yoga classes (other instructors are great too, but I’ve done five with her). Her narrative of what to do made me feel comfortable, and she occasionally walks around and gives minor adjustments. She also urges us to go just a bit further (look higher, use your fingers to walk the floor to extend a stretch, square your shoulders, etc).
Definitely recommend this place no matter what your age or ability level. I looked around the fitness area and there are all ages, genders, physical abilities, sizes, etc.
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Makayla M Jones
★ 5
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Mike Henderson
★ 5
Great gym and great staff!
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Caroline Gardner
★ 5
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Lenier Harley
★ 2
Great facility but staff a bit rude/dismissive
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Devin Caron
★ 1
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Noah Conlon
★ 5
Very clean gym and welcoming
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Irína Anastasia
★ 5
Awesome gym! Awesome staff and very clean 👌
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Vanessa Romero
★ 5
They have a lot of equipment, a really spacious and clean gym and friendly environment.
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R.T.P
★ 5
Amazing gym with great classes and very friendly staff
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Steven DeCarlo
★ 5
The best gym facility in Schenectady. I travel from out of town and always come to this location. Great equipment, a big gym floor and their group fitness classes are challenging. Highly recommend.
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all day
★ 4
nice!
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Corey Wright
★ 5
Great gym. Clean. Lots of machines, dumbbells and free weights.
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Carol d'Estienne
★ 5
I retired as a school principal in June 2024 and rejoined Best Fitness that fall. I started taking classes and happened to enroll in a few with Michelle Key. Soon after, I signed up with her as a Personal Trainer. I cannot say enough positive things about Michelle ~ she is professional, knowledgeable, flexible, and supportive of my health and fitness goals. If I were still a principal and she were one of my teachers, she would easily fall into the 'distinguished' range. I'm not exaggerating when I say she has improved the quality of my life!
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Bj Payne
★ 5
Best people, lots of equipment, great hours. I love it
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ANESHA SHIVRATTAN
★ 5
I am in town for a few weeks, my husband has a membership at Best Fitness. Ben was very helpful and gave me a two week pass. Rachel was very accommodating as well. The gym was excellent - there was a lot of machine, areas to workout and clean. I was very comfortable and happy during my time.
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Peter Koziol
★ 5
Great atmosphere, always upgrading and maintaining equipment, and incredibly friendly plus helpful staff. Would recommend to anyone
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Dan Sawicki
★ 5
Great gym, great atmosphere and great staff.
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Geoffrey Brown
★ 4
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stacey sawicki
★ 5
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Karen Mammone
★ 5
Clean gym, awesome music keeps you pumped and motivated, friendly staff, lots of equipment and group X classes. Enjoyed my 1 week pass while in town.
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Kyle Bayly
★ 5
Best fitness is a very spacious, clean gym with a knowledgeable staff. New age equipment and a big turf space. Highly recommend
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Alec Frescatore
★ 5
My fiancé and I come to this gym every time we are in town visiting. I am a gym manager myself and the way the gym is ran and kept up is very solid. The equipment selection is really cool and the equipment despite is very well maintained! Great experience everytime!
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Magdalen Latif
★ 5
Love the gym always clean and amazing staff! Eliza is amazing and super sweet!
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Abby Jagdeo
★ 5
ben is a great salesman, always there to help me and my family, super kind too
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Noreen Jagdeo
★ 5
Best fitness in schenectady is amazing
When you go there ask for BEN the sales manager .he is wonderful what a great help ,awesome personality the gym is really good
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Joley Phillips
★ 5
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Sarah Gray
★ 5
I come here every time I’m in town and the staff is always super accommodating and the facility is very well maintained.
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Gemma Phillips
★ 5
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jason dugan
★ 5
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Michael Ogrodnick
★ 5
this gym is awesome, the staff is fantastic. It’s clean everyone’s friendly.. I had an exceptional week of workouts here. Michael
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michael blake
★ 5
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Carli Pedorido
★ 4
Bueno
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Benjamin Baumgartner
★ 5
Im in town for a couple weeks and this was a super clean and nice gym with all the equipment I needed. Ben at the front desk was super nice and gave me a sweet deal on a 2 week pass. I will defiantly come in the future and would recommend
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don mcgrath
★ 5
Nicely featured gym with great helpful staff. Looking forward to upping my fitness here!
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Sylvia McGrath
★ 5
Great gym! Air conditioned, clean and lots of equipment and workout space. So glad I found it!
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Sarah Pochobradsky
★ 5
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Tim Meister
★ 5
I’ve been going here for 5 years and loved every minute of it! Has plenty of equipment for whatever workout you’re tryna to get done. The trainers are great. Madison paired me up with Jake and Jake made me a custom split and corrected my form on a lot of my movements and I’ve seen lots of progress. Unfortunately I cancelled my membership because I moved up to Ballston Spa and needed something closer. But if you open one up in the Saratoga region I’ll rejoin in a heartbeat! 😉
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DestructivePooch
★ 5
Great gym
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Reanna Rampersaud
★ 5
Clean and nice staff!
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Zach Nelson
★ 5
Ben was very helpful and courteous.. very clean place if your looking for a place to work out this this the place!
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Nia Saunders
★ 5
Great gym! Hard workouts great peolle
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Gary
★ 4
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Colin Greenway
★ 5
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Hailey Robles
★ 5
Very clean gym and great staff!!
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Logan Robinson
★ 5
Amazing staff, thank you.
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Arnelle Marable
★ 5
Great equipment! Great Staff! And friendly environment.
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Chase Twiss
★ 5
Great gym and good workout. Definitely will be coming back.
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Cars Exporters
★ 1
Called them in May that I wanna cancel my membership after paying for two years when they trapped me into the the contract and since than called three times and stopped by three times to cancel the membership and Rachel reached out this morning saying I should have given them 30 days prior cancellation notice so gotta pay for 30 more days. This gym is total rip off.
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kevin
★ 4
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Na Na
★ 5
good
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Luke Andrews
★ 1
Trainers do nothing to correct form or range of motion, monopolize multiple pieces of equipment during rush, stand obliviously in the way
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Sherrida Baksh
★ 1
1 star because the gym is nice. Decent amount of equipments to use. Great atmosphere. However, customer service sucks !!! I’m a military member who’s currently deployed and I did not get to give a 30 days notice. And they keep charging me and adding late payment fees. I’m up to $130 for 1 month. I tried to dispute this as I refuse to pay this much. But they refuse to acknowledge this. So if you’re serving do not join. Because god forbid we are to go to war tomorrow. They still need a 30 days notice to cancel. So I hope our enemies give us some notice that we need to cancel my gym membership before we fight. Post update: 6/6/25. They sent payment to collect. Below is almost $2k I owe for a gym I don’t go to. Updating as I’m in the field on mil orders.
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Christine Lopienski
★ 4
The staff is informative and always available for questions. The facilities are clean and they offer a wide variety of equipment. I do wish they would place new weight labels on some of the older machines ad it is difficult to tell how much weight is being used by just a glance.
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Kirk Winter
★ 1
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Miykael Locke
★ 5
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Ryan Messina
★ 5
Such a welcoming staff!
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Kev Glass
★ 5
Best gym in the capital District. Front desk makes me feel amazing every time I walk in the door.
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Ronald Smith
★ 5
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Lorenzo Rossi
★ 5
One of the nicest biggest and cleanest facilities here in upstate New York. The staff always accommodates me whenever I come home to visit my parents and it's a great place to work out.
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John Rogers
★ 4
Joined Best Fitness 20 yrs ago.
Still going, its a good gym, people are decent, never an issue. Plenty of equipment and room.
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Billy Krawiecki
★ 5
Been at this gym for over 3 years now, after having memberships at multiple other local gyms, BEST EQUIPMENT, GREAT ENVIRONMENT, VERY WELL MANAGED!! Highly recommend!!!
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Amal Abdelrehim
★ 5
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Michael Ullman
★ 5
Great equipment and facility. Recommend to all
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Olivia O'Meally
★ 5
Great environment, very nice people.
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Mary Burt
★ 5
Kudos to my best-ever trainer there, Paul Izzo. This gym is friendly and encouraging to see people of different ages, levels of fitness, and backgrounds working out.
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Erin Trawick
★ 4
I have been a Best Fitness member for 15+ years and have always found it to be a great community gym. I love the instructors and have found that the Group X classes and Pilates/Barre classes are my preference. My one critique would be the times that classes are offered. I feel that the classes are offered during the day (work times) and then again at 4:30- 5pm and that can be a struggle to get to. I try my darndest to get to the 5:30 classes- but sometimes I cannot make them. I also struggle with management changing class times without first getting feedback from members (this has happened where my two favorite classes were put on the Saturday schedule at the same time). That is frustrating.
Overall, I have had a wonderful experience as a gym member. The Kids Club is also something that is really beneficial to me and I wish they would bring that back to the Albany location.
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Abbey Updike
★ 5
My husband is in the Marine Corps and we're home on leave and management the rest of the team have been nothing but accommodating to us and our kids! Highly recommend!
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Zack Updike
★ 5
Perfect customer service. Easily communicated my needs and they met every expectation and some! Perfect gym, great equipment for all lifting styles. Highly recommend
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Nick Articolo
★ 5
Best gym around. Staff Is Unbeatable. Best machines best layout. No gym has competition
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Nikki LeBlanc
★ 5
Awesome gym for a drop in workout while my baby went the child care center!
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Mason Douglas
★ 5
Friendly staff !
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Desiree Victoria
★ 5
The best classes and Jules at the front desk is the sweetest! Definitely worth checking out!
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Shenna Singh
★ 5
I've been a member for over 2 years, and this is hands-down the cleanest gym in New York! The entire staff is professional, friendly, and always willing to help. Big shoutout to Nate—if you're looking for personal training, he's truly the best! Knowledgeable, motivating, and genuinely invested in your progress. Highly recommend this gym to anyone looking for a top-tier fitness experience.
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Chris the Home Inspector LLC
★ 5
Best fitness has the best equipment, an extremely wide range of fitness training types and classes. They have my business forever. Keep up the fantastic work Best Fitness! -Chris
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Charles Niewinski
★ 5
Good gym.
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Deepra Bhattacharya
★ 4
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Trevor Jagroop
★ 5
beat work out
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Angelo Dp
★ 5
Nice gym plenty of equipment and clean environment
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Billy Real sosa
★ 5
Friendly staff and clean gym! I go in the morning and gym floor is not crowded! Very pleasant gym to work out in.
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Jasmine Key
★ 5
Michael & Eliza are great and this gym is very clean! There is plenty of equipment and people come here of all ages. Would recommend to all!
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Victor Taveras
★ 5
Michael Friello is absolutely the best man to help you out. He got me going, showed me around the gym, and answered all my questions. Recommend this gym 1000% and I recommend Mike 1000%.
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Melissa
★ 5
This gym is the place to be, especially in the morning! It’s not too packed so you can get your workout in without waiting for equipment. There is something for everyone here! I love coming to Best Fitness 🧡
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Kaitlyn Nicholson
★ 5
Friendly staff, clean gym and great environment!
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John
★ 1
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Travis Rawson
★ 5
Awesome staff and great equipment. Just here for a few weeks for work and it was better than my home gym!
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Erik Wood
★ 5
My wife and I have been members for over 2 years. We initially joined in hopes of using the kids club for our daughter, who was 6 months at the time while we worked out. From day 1, our experience with the staff from the welcoming front desk crew, the trainers, and those who run the kids club has been nothing but amazing. The staff is friendly and attentive. They communicate if anything happens, and never hesitate to come and grab you for a quick diaper change. I highly recommend you check them out if you're looking for a gym with great trainers and childcare!
Source: Google
Anisa Ramsamy
★ 1
I’ve thought about a few times and the right thing to do is to publicly shine light on this situation so other parents are aware. I’ve been going to best fitness about 7 months now. I’ve used the Kidz Club each visit as it’s the main reason I signed up for this gym in the first place. My son is 15 months old and is going through a very clingy stage and I’ve seen how annoyed they have gotten before with his fussiness in the past and I try my best to get there in a timeframe that’s not too crowded so he can get settled. Ms Rachel always does the trick and I’ve started to not offer it at home so when he gets at the kids club, he not fussy and pretty much out of their hair. It’s to the point that when he gets there, the tv is on for him. Yesterday he was the first kid in the kids club ( like I said, try my best to get there early) , generally he’s in a rocker, strapped in and watching tv. That was not the case this time. Although there was no other child there when I left him, they never bothered to strap in into the rocker. Instead, he was left on a chair to watch tv. When I got back to get him, he was screaming. When I asked what’s wrong the young staff there responded “he had a little tumble” I then had to ask if he fell off the chair. She responded “he did” in a very reserved tone. I looked over at the corner where the rocker is usually sitting and it was there, unoccupied. I obviously became visually upset and took my screaming child from her arms and dressed him to leave because they were obviously too lazy or couldn’t be bothered to put him in the rocker and secure him. On my way out, I looked over at her and in the most unpleasant facial expression she’s talking to her co worker and looking over at me. I held my composure infront the other parents and went to the manager to explain what had happened as well as how annoyed I was by the whole situation. She apologized and basically said so sorry but this is not a daycare, it’s a kidz club and “things happen”. Now if this were an incident that couldn’t be avoided because kids are wild and reckless , I would totally understand that comment, but neglecting to put a child in a seat that’s more age appropriate with properly restraint , that’s unacceptable. The manager trying to justify this neglect is even more disgusting. If you have older children that are able to walk, talk and properly communicate then this could be a place for them whilst you get a quick work out in but do not waste you time or money thinking this is a good option for younger toddlers as this as these preventable situations at Best Fitness are labeled as “it happens“ and as nice as the staff may seem, please note that your child’s safety is not a priority because “this is not a day care” .
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Allison Behan
★ 5
As a member of Best Fitness in the capital district who goes to all 3 of its locations, I wanted to give a shout out to the exceptional job that Heather does in Schenectady with keeping the women’s locker room tidy and clean! She has really nice attention to detail, is always friendly when I see her, and honestly is so good at her job. It’s so nice to belong to a squeaky clean gym locally, and after a hard workout - it’s so refreshing to be a clean space. When I saw the amazing job she did tonight - I had to give a shout out to Heather! Thank you for all you do, it is appreciated
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Hampton Steelman
★ 5
Great Gym!
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Joshua Castillo
★ 5
Great gym! Good atmosphere
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Daljeet Singh
★ 5
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rafa c
★ 5
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Brian Mothon
★ 2
Moderate selection of equipment, friendly staff, horrible parking. Schenectady branch has begun catering to kids and daycare! Unfortunately this makes parking impossible. Steam room is often “musty” smelling or members walk in with shoes and use fragrant oils, beware. No other amenities available. Drop star
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Prentice H
★ 5
Personal was very helpful in my experience signing up! Good people!
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Denise Lagasse
★ 5
I have been coming to best fitness since day one when they open their doors, which was 20 years ago and I love it here . All the staff are great, very friendly and helpful! I get a lot for my money and have made so many friends here!
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Julia Vanaken
★ 5
My experience with this gym has been a dream. From amount of equipment to kind staff and the cleanliness i dont know anywhere else you can get all of that!
With siging up I got a free fitness consultation. I figured this was my chance to start my weight lifting journey (since i been really intrested in doing for awhile just never made the jump) I sat with madison who went over my goals for the gym and how I can get there. He recommended me to work with a trainer named Danielle. I worked with her for about 9-10 months and she really dived into everything that I needed to know. She was always supportive and always checking in to see my progress. If there was something specific I wanted to learn she would always go out of her way to make that a priority the next time we met. If you want someone who will push you but also be your little bestie at the same time. Danielle is the trainer for you!
I joined best fitness about 2 and a half years ago and now I dont even second guess going to the weight floor. I look forward to going and seeing all the friends I made and supporting others like they supported me.
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Kevin Meachem
★ 5
Has everything you could want in a gym; staff is very knowledgeable and helpful.
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Jovan Valles
★ 5
Best customer service I’ve ever experienced🖤
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Michele Kollmer
★ 5
I was a member of another local gym & decided to leave because of changes with management & trainers.
I reached out to Best Fitness, GM Eric Taylor who was very accommodating & allowed me to try the classes & check out the facility at my convenience.
I’m now a member!! The Bfitt classes are one of the best workouts & the trainers are awesome!!! The entire staff is friendly.
I would highly recommend checking this gym out if you are thinking about a change.
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Rachel Jaipaul
★ 5
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Asiya Tuleshova
★ 5
Signed up a month ago and feel incredibly better after 15 week pp. I different take classes and so far BFitt60 is my favorite. I also love the kids club and girls from kids club . They are so sweet and caring . The facility is clean and neat . Definitely the Best fitness I have ever been.
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Hellen Lodelli
★ 5
I stopped by the facility because I’ve been wanting to get back into the swing of things. When I got to the front desk I was greeted by Lucas who gave outstanding customer service. He directed me to their salesman Michael who brought me on a tour and disclosed everything about the place I needed to know. It is a very clean facility with an amazing staff. I had a short conversation with the manager as well, I believe her name was Rachel. She let me know about the great community of members that are enrolled in the classes they offer. Overall it was a great experience and I’m excited to get fit at best fitness!!
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John Ponce
★ 1
Do not get membership here they have a predatory cancellation fee!they have tried racking up hundreds in fees to my member ship I canceled long ago. Plz consider planet or crunch gym.
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Marcia Y. Matos
★ 5
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Jamieann Mabeus-Grant
★ 3
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Maxwell Thomas
★ 5
Very nice equipment.
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Jasmine Downs
★ 5
Amazing time, front desk was very friendly.
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Alexis Wiklund
★ 5
I visit here 2-3 times a year from out of town and the staff is always very kind and accommodating and the facilities are spacious and clean.
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Phil DiVietro
★ 5
Great place to work out tons of equipment and very clean gym
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Anneliese Martinez
★ 5
This is a great gym
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Omogbolahan Gafari
★ 5
Nice Gym, Desk was clean and the employees were nice
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Christian Cavanaugh
★ 5
As a former member here, I came back to the area to visit for the holidays. When I inquired about getting a temporary pass, Rachel and the team were very welcoming and helped me get into the gym with a great deal. The facility is even better than before and I had a great workout! Highly recommend this place!
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Charlie Grygas
★ 5
Lucas is awesome.
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Cameron
★ 5
I benched 405👍
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Jordani Woodley
★ 5
Clean facilities, nice space to work out, all around a great gym
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Michael Boodram
★ 5
Good place, nice people 100% recommend
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Benjamin Baumgartner
★ 5
I’m in town on leave from the military, and as I walk in the gentleman at the front desk Luke. Was very friendly and helped me out with a pass to see the gym. I liked the gym very clean and has all the equipment I need.
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Laura Treers
★ 5
Awesome local gym!
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Bria Bryant
★ 5
Mike from front desk was very friendly and helpful. Clean facility and awesome service !
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William Canale
★ 5
Good Clean facility and employees were helpful.
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Shawn Vena
★ 5
Members have incredible customer service and gym atmosphere is as good as it gets.
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Cameron Braathen
★ 5
Friendly staff place is clean
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D
★ 1
Super predatory contract. Never was made aware of a 2 year contract. I joined as a student and was told it was a month to month basis. Tried canceling and they're telling me that I need to pay for another 6 months. STAY AWAY FROM ANY ABC FITNESS GYM
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Amy Yao
★ 5
Fantastic gym in the area with clean equipment and very friendly staff. I’m here every time I’m in the area, always get in a good workout. Definitely recommend!
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Phillip Romero
★ 5
The staff was very polite and the gym is convenient for my need.
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Surendra Coonjbeharry
★ 5
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Jocelyn Dansey
★ 5
Fantastic gym all around! Wide variety of equipment, free weights, cables, and cardio machines. And the staff is always so friendly every time I visit from out of town. Shout out to Ryan the trainer there who recommended it!
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Deek Velagandula
★ 5
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Joemess
★ 1
Put a flyer in my window now its stuck . Dont do this scummy.
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Jorge Herrera
★ 5
The gym is the best ever employee doing the great job!!!!!
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Maria Corallo
★ 5
Beautiful gym! Has all the equipment necessary for a good workout. Squat racks, leg press, free weight area. Very clean atmosphere too with amazing staff and a friendly overall environment. Definitely check it out if you’re in the area.
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Ella
★ 5
Great gym. Comfortable with the right amount of challenge. Friendly and helpful staff. Michelle (trainer) is amazing! Recommended!!!
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Mister
★ 1
Worst gym around. Will scam you so be careful to ask questions before signing up. There’s a 100$ cancelation fee, $50 annual fee and a monthly fee of $30 with no exception to bring a friend.
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Mr. Sliders
★ 5
Big gym with lots of machines & friendly staff. Best gym in the area and there’s always machines available even during busy times.
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Lakea Mcclean
★ 4
Just started it ok for now
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Ben Yao
★ 5
Have lifted at the Crunch in the area, college gyms, and New York Sports Club, but this is the best gym I’ve been to. First up, there’s no BS at all with membership sign up or cancellation, everything is upfront. If you find you don’t like it, cancellation happens immediately and you’re not on the hook for anything. Top-notch customer service.
I can’t speak to the classes they have, but I can speak to the weights. The gym has everything the regular gym goer could want including iron plates, multiple power racks and benches, pendulum squat, hack squat, belt squat, leg press, smiths, and a whole section of cable machines. The gym is spoiled with the best machines. There’s also a great turf area for stretching, sled pushing, etc.
If you want to start at a gym in the area, start with the Schenectady Best Fitness.
Source: Google
J C
★ 3
It’s a great facility, lots of equipment, and little to no wait. That’s not the reason I’m canceling my membership. I got a free coaching nutritionist session with my membership, never tried it before so figured I would. Madison came at me way too strong. It was mostly getting information and trying to sell me on a trainer. And when we did to some one on one coaching he was way too touchy for my liking, I was visible reserved and he didn’t pick up on it at all. Way too high of energy when I was trying to bring it to a comfortable level. Also try to sell the coaching way too much to the point I’d made me even more uncomfortable. Used everything he could think of, to the point I had to talk about my personal life and things I didn’t want to bring up just so he would drop it, and this was after telling him I was only doing it cause it was offered. Like I said great gym, but you’re not going to make me almost have an anxiety attack in the middle of your gym and think I’m going to come back. Also won’t even let me cancel my membership from the app. Great gym great equipment, but I was turned completely off after my experience yesterday. I went back to the gym for me, not to have someone try to guilt me into spending another 200+ dollars a month on the lowest coaching program.
Source: Google
Travis Woronowicz
★ 5
I've been doing the BFITT classes since the beginning of the summer and have been LOVING them. The instructors have been incredibly patient with me, helping me learn new ways to work out. A lot of the techniques are new to me, but they have been kind and gracious with me as I muddle through them. I feel like I am getting stronger every day with their help. I used to HATE working out; it is now something I look forward to every day (I can hardly believe I just wrote that!) And besides the instructors, having a class of anywhere between 15-20 people all doing the same challenging exercises has been a much-needed support. I am VERY grateful for these classes at Best Fitness, and wish I started them years ago. If you're on the fence about joining, start where you are, and watch what they can do for you!
Source: Google
Nazish Haider
★ 1
So I try not to post anything negative about places I don’t have a good experience at but I think this one’s necessary. I feel like they scammed me. I registered this month in July. I was an employee of a company they said we’ve benefits like canceling the membership anytime. I’m moving I a couple of days and needed to cancel the subscription. So the way they scam is:
1) they said I’ve to pay for the coming month that’s their policy. I’d dug down into every detail with their manager when I first subscribed because I know the truth about hidden charges and all. They said there no charge you can cancel anytime. Now this guy is firm that I have to pay for the month which I’m not even going to be here.
2) they deliberately don’t give the option to cancel the subscription from app unlike many others cause they’re well aware of their scam.
3) I told them I subscribed this very month how was I supposed to cancel my subscription the very next day to fulfill your policy? Which I did not know. Even I called two days before and one of their representatives said I can cancel before August first or else charges will be deducted.
The manager on site said the previous manager Nicole misguided me and the call representatives barely know the policies. Even if they are right and I didn’t know. Why should they have the monetary benefits?
Beware of their scam.
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Mike Levin
★ 5
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Bennet Stevens
★ 5
I have been a member even before best fitness opened in schenectady. I find the staff friendly, and helpful. There is constant cleaning being done. It is a good atmosphere, a good place to be. Better then other best fitness gyms in the area!!!
Source: Google
Dhavena k
★ 5
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Julie Radigan
★ 1
Do not engage. All I wanted to know was how much it was going to cost out of pocket to join this gym. The website suggests you can get pricing if you give your personal/contact information. It's a lie. What you do get is a sales person calling constantly about making an appointment to come in and speak with them about membership. I am not giving money to a business that doesn't respect its customers enough to have a clear and concise pricing model made available publicly. I do not care about what amenities the gym might have. Or how clean it is. Or literally anything else until I know what the payment structure and price of memberships look like. Yes, I did tell them I was not interested and to not contact me. No, that did not work. After I blocked their phone number they proceeded to send me emails which I them had to mark as spam. This is disrespectful and unsafe behavior and I am beyond furious.
EDIT: Management has responded with "Please know that we would greatly appreciate the opportunity to discuss membership options with you. If you are comfortable doing so, we invite you to connect with our General Manager at [REDACTED]" I am astounded. I can only hope this is an automatic signature because someone either did not read my review or did not think about how I LITERALLY JUST LEFT A REVIEW FUMING ABOUT HOW EGREGIOUS THEIR SALES TACTICS ARE TO TRY TO GET PEOPLE TO DISCUSS MEMBERSHIPS. JUST. LEAVE. ME. ALONE.
Edit 2 - July 2024: They have continued to try to get a hold of me since initially leaving this review. They either have several numbers for sales personnel, or they rotate their number because I've soft blocked many numbers from them and I still get calls. Please learn from my mistake and never contact these disrespectful baboons.
Source: Google
Kathy Rowland
★ 5
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Al Seva
★ 5
Fantastic Gym. It really has every machine, cardio, and freeweight equipment you can possibly need. All the equipment and the gym is well maintained and clean. The staff and members have a lot of pride at this location. Chris, a staff member there, left me very impressed. He always greeted me like we have been friends since grade school and was always accommodating. Don't change a thing!
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Bonnie Nielsen
★ 5
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Shawn Rochford
★ 5
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Scott Bogardus
★ 5
Nice equipment, clean.
Friendly people. Great hot yoga studio
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Liam Regan
★ 2
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Shilpa C
★ 5
Been going there for a few years now and really love the place, the vibe and staff. They offer a variety of classes and different schedules. There are a lot of machines and a variety as well so there isn't too much wait time. Additionally, they have kids club for certain times where you can leave kids while you workout. Overall, I've been thoroughly enjoying it.
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Amir Lakroum
★ 5
Bets gym on the east coast
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Alex Corey
★ 5
Clean facility, solid prices. The BFitt classes are pretty intense as well. A great gym overall!
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Amanda Verzoni
★ 4
Been going for a few months. I love it. But y’all changed the brand of toilet paper and it’s killing me. Can you switch back please! 😭
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Willie Rhodes
★ 5
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Shawn Robbins
★ 5
Love the gym..staff is great
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Patrick Lindsley
★ 5
I have been working out at Best Fitness in Schenectady and have enlisted the help of a personal trainer. Working with Danielle has been amazing!
Here are a few reasons why I highly recommend Best Fitness Schenectady and Danielle's training:
• Danielle is an exceptional trainer who is extremely knowledgeable and technique-focused. Her expertise extends far beyond just pushing you through exercises. She pays close attention to proper form and technique, ensuring you get the most out of each workout while avoiding injuries.
• Best Fitness has top-notch facilities that cater to all your workout needs.
• The gym has a warm and welcoming atmosphere. Danielle and the staff are friendly and helpful, making you feel at home.
If you are serious about achieving your fitness goals and looking for a gym in Schenectady that delivers results, look no further than Best Fitness and ask for Danielle! She is an amazing trainer who will help you achieve your desired results. I have noticed significant progress since working with Danielle, and I feel fantastic!
Source: Google
Wendy Washington
★ 5
This is by far the best fitness facility in the area! For a low membership fee you get access to studio style instructors and classes. 1 monthly fee 40$ by far a value compared to a hot yoga studio membership or metabolic studio and you have unlimited access. The staff are absolutely amazing from management shout out to Nicole and Eric all of the phenomenal Michelle Taylor Ryan. The energy the cleanliness the challenge the access to growth on you training goals. Do not overspend for less! Join the Best fitness family
Source: Google
Katie Lembo
★ 5
Madison is incredible! We had a really wonderful fitness assessment together. I find myself very intimidated by gyms that kind of leave it all on the floor, meaning machines and weights everywhere, just because I have no idea how anything works. Madison welcomed me warmly and we chatted about my goals; he assured me there is no right way to approach fitness as long as it’s done safely and with some joy and we were able to find common ground on different things we can work on together.
Source: Google
Devin Malfa-Caron
★ 5
I love the gym & the equipment. More than that I love the support from the trainers. I suffered from chronic migraines doctors were unable to help 3 months with Madison and I'm migraine free. I haven't been without a monthly migraine in 15 years! I can't recommend this training department enough!
Source: Google
Sydnie Ford
★ 5
Nicole alone gets a 5 star review for managing this gym. She is the kindest, most fair manager I’ve ever spoken to at a gym. She promotes a safe environment which as a woman I can’t speak to the peace of mind this gives me. She called me tonight to check in since I’ve joined the gym and signed up for personal training. She loved hearing about how great I’ve been doing since being paired with Danielle. She also took the one small complaint that didn’t affect me much, she took it very seriously and made me feel valued for bringing it up.
Danielle also deserves a 5 star review. She has gotten me the closet I’ve ever been to my dream body. She’s given me the best advice I’ve gotten on nutrition that doesn’t involve me tracking my calories (not possible for me)
Overall I’m so glad I made the switch from Planet Fitness. I’ve seen amazing results and never plan on going back!
Edit to add: Nicole and her staff are so kind and wonderful every time I enter the gym. The equipment is also always clean as well as the facility
Source: Google
Maeghan Dineen
★ 5
What a great and encouraging community this gym is! Highly professional staff and wonderful gym-goers.
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Timothy Stark
★ 5
I started here in November to try to lose weight and get healthy for my 4 kids. After a few weeks working out on my own I talked to Madison about getting a personal trainer. I’ve been working with Nate since late November and the change I see in myself in just a month and a half is incredible. They teach you how to workout properly to avoid injury and help meet your goals. I couldn’t imagine a better experience.
Source: Google
Cheyenne Tuohy
★ 2
When we signed up the gym was awesome it’s a good environment and the music is great. Unfortunately the experience of trying to cancel my membership has soured any chance of me and my family wanting to come back. Over a month ago we were told that we would receive a call from a manager that did not come. When we went into the gym to cancel at around 9:45AM or so there was no manger available though we were told that there should have been one in. So we set up a time to receive a phone call. When scheduling a time to receive a call from a manger we were called at the incorrect time resulting in the disruption of our day. I am aware this is a busy time of year now but over a month to receive any manager contact is unreasonable. Though as I am looking through the reviews it seems this is not uncommon. The gym will also still charge you for the last month of membership even if the above situation is the case.
Maddison says he will attempt to waive the last month of fees given our issues but I shall update when the results of that are in.
Source: Google
Joseph
★ 1
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Vern Fonda
★ 5
Very friendly staff, very clean. Easy to find everything you need, or wish you had. Was visiting family and had a great experience. I would definitely recommend to anyone.
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Duncan Tallman
★ 5
Clean, great people, great environment, hands down the best gym in the capital region.
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Stephanie Sheehan
★ 4
Joining Best has been a very positive experience. The gym has everything that I need all in one place. Great gym equipment for lifting and a great selection of classes to round out my workout routine. Staff is really friendly and helpful and the facility is clean. I’m really glad I joined and would recommend it to anyone.
Source: Google
Nicholas “Cassius” Clay
★ 5
Hands down best gym in the area
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pam doran
★ 5
Best Fitness at Crosstown Plaza is a favorite gym of mine. I find the equipment easy to use and the staff very friendly. Their Holiday decorations are very festive.
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Mike Fratus
★ 5
Excellent gym with excellent staff!!
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Hunter Scagnelli
★ 5
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darren jeffes
★ 5
Very respectful.
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Bernice Ruzzo
★ 5
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Mary Langelier
★ 5
Love it there everybody’s so nice
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Doris C
★ 5
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Alex Govoni
★ 1
Called to ask what the monthly membership costs. I've been called 7 times now... it's at the point of being harassment. I will NEVER go to Best Fitness due to this alone. ALSO, the person that kept calling thought it was more than okay to repetitively call DAILY. What planet are you on where that is socially acceptable?
Source: Google
Dennis Hayes
★ 1
Cancelled my membership after the full year of the contract and did not authorize any further charges. They continued charging my card and I had to block the charges with my bank. Five years later they sent me to collections for $427. I asked how these charges are justified when I cancelled membership due to moving out of state and they cannot explain. Terrible gym, terrible ownership, and they will fraudulently charge you whenever they feel. Awaiting response from a manager that never calls back or resolves the issue.
Source: Google
Jahnell Anthony Parkinson
★ 5
Great drink, I felt like I’m back in grade school skipping through the hall ways after I drank this drink!!!
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ChillyBlitz
★ 5
ARE YOU KIDDING ME THEY HAVE A PENDULUM SQUAT AND A STANDING LATERAL RAISE MACHINE HOLY MOLY
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Mikeyy Stenrad
★ 5
Good gym amazing workers suggest to anyone wanting to get into shape
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michael lilla
★ 5
I had worked out at Best Fitness for 15 yrs, until I moved out of the area. Every time I come back, I always make it a point to stop back, and get in a workout. The staff is great, always accommodating, the facilities, and equipment are top notch, and clean. The training programs they have here are very useful . Overall, Best Fitness is much better, than other gyms I have worked out since I left. This place is a real gem.
Source: Google
Teris Yohe
★ 1
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Ashley Geiger
★ 1
The classes they provide are good but you cannot enjoy them due to the music being so loud in the actual gym. The numbers in the lifting equipment are so faded you cannot tell how much you are lifting. There is never a manager there to help you and they give you the run around any time you need help with your account. Would not recommend.
Source: Google
rodney jenkins
★ 5
I started with a 30 day trial, never saw that anywhere! I recently joined, so far so good! They have everything you could think of. People even come introduce themselves and welcome you after they see you there often. Great place for Marylander after just moving to upstate NY.
Source: Google
Ray Kearney
★ 5
Great place to work out. Very friendly and the staff is always cleaning. Even at the busiest times you can always get a machine or a bench. Just gotta keep the steam room working.
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Matt Howenstein
★ 5
The staff is friendly and the gym is always clean. The equipment is always available.
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Cambria Trimaldi
★ 5
Nicole who manages the best fitness here did a great job in helping me with my membership. If anyone needs help with anything regarding a membership, she is the person to go to!
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Lauren Moessner
★ 5
I would recommend Best Fitness to anyone looking to start, or restart their fitness journey! Desk staff is always super friendly- saying welcome and good bye when you leave (shout out Nicole and Mikey!). I’ve enlisted in Nate’s services for personal training for about a year on and off and I’ve seen such a positive change in my body, mobility and energy since working with him. He’s also so knowledgeable about any questions.Highly recommend if you’re looking for a trainer. Thanks best fitness!
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Harry Bartik
★ 5
First time here and it was very good.
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Adriana Betancourt
★ 5
I was so grateful to come in and be helped by awesome workers. Nicole was super nice super funny and gave me a great tour of the gym!
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Rebecca M.
★ 5
Nicole was super helpful, kind and very welcoming, great energy!!!
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Meade Family
★ 5
Jennifer R is the best instructor! I love her Barre class and how she meets the needs of all participants. Makes me feel so capable.
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Mark Zesewitz
★ 5
Best Fitness is always a great place to go work out. Great staff and good hours!
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John Fancher
★ 5
Good times good people.
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Jack Rothaupt
★ 5
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