★ 3

Came to watch a friend play. Seemed like a decent place for hockey and hockey related activities. Can't say much for the ice since I didn't play but my other friends and I dinked around in the arcade and bar and enjoyed ourselves. The food is definitely overpriced for what ya get: greasy, easy-to-make, bar food.

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★ 1

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★ 5

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★ 1

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★ 5

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★ 5

I came with my son for public skating.
This place reminded me of my childhood rink( shoutout to Winding Rivers Skating Center n Tom’s River NJ).
2 rinks, one was being used for hockey practice the other was for public skating.
We pretty much had the rink to ourselves which was nice.
Was $30 for the 2 of us including skate rentals.
Rental skates were a bit wonky but that seems to be industry standard.
The person at the front desk was very nice and helpful.
Once we were done skating we watched hockey practice for a bit and then left.
Definitely was a great experience and I would happily visit again.

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★ 2

Place was filthy smelled like urine in the locker rooms suggesting for better experience hire a janitor to take care of the facility

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★ 2

This could be an amazing facility if it received any TLC. No one here even empties a garbage can. It's filthy. Probably the dirtiest rink I've seen. The potential is there. It just needs the right management.

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★ 5

Nice atena with multiple rinks. Warm upper level to watch games from!

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★ 4

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★ 1

GROSS! the bathrooms upstairs and downstairs have mold and smell horrible! The rinks are insanely foggy and it’s nearly impossible to see anything,bleachers are dirty, crappy net pegs, this might be one of the worst rinks I’ve ever seen in my life! I don’t know why there not doing anything about this place, it’s a safety hazard!

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★ 1

This place is a complete dump. No toilet paper. No soap. Over flowing trash. Yet they charge parents cover fees to watch our kids play hockey and provide zero maintenance to the facilities all weekend.

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★ 5

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★ 2

Let me explain why I gave it 2 two star sorry I have to consider everything involved if you plan to come to this rink regularly
1) facilities - old, dirty, especially the locker room
2) town - only gas station, one deli. Nothing has price tag. Is it even legal??? Selling something but put no price tag??
3) road and traffic - be mindful there are two intersections you can easily have an accident. One is a curvy road but a shape turn, you can’t see what’s ahead of you. Today a UPS truck almost hit me. Right after that another one when I was trying to turn in, there is a facility next to the rink entrance road where you can expect big trucks block your way a lot, and the entrance road is right next to it another super sharp turn. You either drive very slowly or you will miss it. If you stop sharp then would be another car accident
4) if you are a parent and you want to go checkout this towns library, be aware they don’t give you access to their bathroom. You need to explain your pee situation to someone to key in the passcode for you. And the parking is up to one hour :)

I am speechless…..

Sorry maybe this should be on Brewster town review but i would not have came here if not the ice rink.

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★ 2

Overall nice friendly staff. Very disappointed in the state of the facilities though. The locker rooms stink of stale urine, basically have to hold your breath the whole time getting ready. Sad to see a rink with so much potential being such poorly managed

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Lying and unprofessional pro shop. Not once did the guy behind the counter tell me there was a right or left handed hockey stick after telling me about every other aspect of the 140 dollar hockey stick I bought there for my 9 year old. The next day she came off the ice crying because it was a left hand stick and she is a righty. I went into the shop with the receipt and the same kid said there are no returns and to come back Monday afternooon when Dave, the Pro shop Mananger would be there. Well Dave wasnt there and he never returned my messages or emails a week later. We even reached out to Steve, one of the owners who never answered us either. Im just beyond disappointed. This is no way to treat kids or families that are new to a sport.

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★ 5

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★ 5

I like the group lessons, and the public skating sessions are usually not too crowded. ice is good too, not too hard, not too soft.

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★ 2

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★ 5

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★ 5

Great skating experience for the kids and parents. We’ll be back!

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★ 4

While not the nicest of ice skating rinks it is pretty good. The staff is accommodating and prices are fair and the skating is good. When I was there it wasn't crazy crowded. We had a good time.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 3

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★ 1

Place is a complete dump. Absolutely zero cleaning staff. Ice is garbage, can't see the lines or face off dots. The owner should be absolutely ashamed of himself, he clearly puts ZERO money into this building. Oh and DONT eat upstairs unless you want food poisoning . Place is a complete disaster.

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★ 3

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★ 3

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★ 4

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★ 5

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★ 4

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★ 5

Crew was fantastic, Hospitality was top notch. You dont find rinks like this anymore. ahh and a Bar! extra star

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★ 5

The staff treated us so nice. We will be back.

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★ 5

They're really nice and family friendly

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★ 3

It's a ok rink that needs updating

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★ 5

Brewster ice arena is a cool place , i just wish they would have fresh hot coffee available for all apple core home games ..

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★ 5

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★ 1

This place is run down, and has garbage everywhere. My four year old found a broken beer bottle by the video games.

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★ 4

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★ 4

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★ 3

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★ 5

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★ 5

Great bartenders. Great food for a bar. Let your kids skate and have some wing and a Beer.

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★ 4

It's so fun I just want you to let the kids that are learning ice skating are in a different rink

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★ 5

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★ 3

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★ 4

Was at a birthday party for a 6 year old. Pizza was nice and hot. My niece had about 70 people. Plenty of room for all of us. We had our own skating rink. It was great. Not sure of the price.

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★ 5

Cool place to have fun

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★ 4

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★ 5

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★ 3

Basic ice rink. Simple food. Looks a little dated

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★ 4

Many rinks to skate on depending on occasion such as birthday parties, open skating, rink rental. Clean. Pro shop on premises to buy from or have your own skates sharpened. Reasonable rates for open skating. You HAVE option of figure skates or HOCKEY, but have to ASK.. Your skate size is a size or 2 LESS than your shoe size.

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★ 5

it's a great rink, good prices, sessions are just the right time and length of time. nice crowd, families and well behaved kids.

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★ 2

Two stars are for the incredible instructors and coaches. But the facility needs serious help -- The bathrooms are dirty and non-functional, the entire outdoor and indoor space needs a facelift, or at the very least daily cleaning, it's so grimy. Even the doors don't all work correctly. So sad because my daughter loves her instructor!

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★ 4

Great place to skate all year around!

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★ 5

Cool place.

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★ 5

Nice for early ice times.

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★ 5

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★ 2

Place has so much potential, but currently is a dump!

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★ 5

Lit af

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★ 1

By far, the worst arena I've been to. Doesn't even deserve a single star!

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★ 3

Large place with 2 rinks and an outdoor rink. The Players Club restaurant was iffy, depending what you order. There is also a snack bar with plenty of seating. Draw back is that the place is dirty.

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★ 5

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★ 4

Good place to skate. Rentals available. Open till midnight

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★ 5

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★ 4

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★ 5

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★ 1

To start off this review of the worst rink on the east coast, when we first got there we were moved locker rooms 3 times because they messed up. This gave us less time to get our kids ready. While they where getting ready in their extremely short time frame a rink staff member walked in to the locker room, our kids explained loudly that they are YOUTH hockey team and people where in the process of getting changed and where in bare minimal cloths. The rink staff were yelling at the kids because the music was too loud. The person stood there for close to a minute while keeping the door wide open and leaving my sweet babies vulnerable. After this our teamed explained this to rink staff and they shut the door on our faces. I would never play a game here again at the worst rink ever.

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★ 1

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★ 3

The ice was very bumpy and there was a camp skating at the same time. The campers seemed to be unsupervised and were behaving recklessly.

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★ 5

Vueno

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★ 5

Well maintained excellent ice skating instructors
Plenty of parking

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★ 4

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★ 1

I’ve waited over 2 years for things to change at BIA before writing this.
It’s unfortunate because this place has great potential. Every inch is filthy.
The bathrooms upstairs and downstairs are always horrendous.
The pre-teen staff in the main office is unaware of anything at all, they can never help you with even the simplest of questions and are not knowledgeable in answering any team inquiry of any magnitude.
There is rarely an adult even present. How is that safe or okay?

This facility has no ice packs for injuries. They give you freezer burned “ice” in a paper towel (if you are lucky enough to locate a staff member) if there is an injury. No one wears a BIA employee shirt, or name tag.

The “ice” upstairs is, and always has been *absolute trash*. The edges are uneven and it’s rarely cleaned. There are not even color lines cut into it to teach the students how to actually PLAY hockey according to the rules.

The parking is awful. The actual parking spaces are not wide enough.
Players (and drivers of players) seem to think the handicapped spots are their own personal drop off/pickup spaces, which is just wonderful for the ACTUAL handicapped spectators who have to sit there, blocking traffic to wait for their designated space to free up.

The metal bleachers downstairs have not been cleaned in ages. They are all sticky.

And if you managed to look past all of that, the head coaching staff absolutely does not care at all about the careless way the teams are run and scheduled.
Unless it’s their main travel team, please do not expect any type of professionalism or quality leadership.
They take your money and that is all they care about.
Several of the kids coaches are phenomenal, so this is not about them. The younger coaches and the paying students deserve to have the equipment they need to PROPERLY learn, teach and succeed. This place does not to seem to have one ounce of maintenance and it’s really disappointing for the kids and coaches — to have to “just manage” with zero tools on hand for success after paying so much money.

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★ 5

Awesome place. Nice ice. Plenty of cool things to buy in the pro shop. It was VERY crowded during the Friday public skate. Some teenagers skating dangerously fast as they weaved in and out, between families and novice skaters. They almost ran over my then 4 year old son twice. Other than that, it was awesome..

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★ 5

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★ 5

Super fun and easy rentals. Kiddos can get walkers to help starting out on skates

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★ 1

The bar upstairs is great - friendly people and good food. Otherwise, the facility needs a significant update in all the public areas - it’s filthy and smells bad.

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★ 1

Hockey here is the worst of worst. Marvin Minkler was arrested for hitting children (google it), everyone is terrified of him, the rest of the coaches are dads who only care about their own kids. And they turn a blind eye to bullying and abusive behavior between kids - fist fights and trash talk common even among mites ages. Ice is terrible, building is dirty, and no attention to safety.

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★ 5

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★ 5

5 stars just cuz yes

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★ 1

Very dirty, limited working bathrooms, and they will charge you full price even for just 20-30 minutes at the end of public skate and have shut it down prior to the time on the schedule and won’t reimburse for lying about close time.

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★ 4

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★ 4

Ver nice staff. Owner is very very nice and respectful. I think the bathrooms could be cleaner but overall very fun

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★ 1

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★ 5

My daughter is taking skating lessons here. Well maintained and great staff and instructors. Upstairs there is a restaurant/pub with basic menu.

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★ 5

wonderful service

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★ 2

Nice place. Good pricing. But the ice is very rough for beginners and women's bathroom does not have 1 working toilet.

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★ 1

Can’t give it a star. Outdoor rink is garbage! Ponds and lakes have smoother surfaces. The ref sucked

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★ 2

Don't get your skates sharpened here. they messed mine up real good and I had to pay more for someone to fix them elsewhere.

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★ 4

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★ 1

Horrible. Recently every Friday I would go watch my fiancé in free skate from upstairs, since I’m pregnant I cannot skate myself. I just walked into the ice irena to get interrupted by a worker stating that I’m not allowed to be there unless I’m skating myself or going to eat in the restaurant. Good way to lose customers.

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★ 5

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★ 3

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★ 5

This is where I go to practice.

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★ 1

Terrible experience

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★ 3

Filthy!!!!!

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★ 1

Lets be honest, the place is a dump. Dirty And terrible ice. Blue and red lines are all faded. Holes in the walls. Gross bathrooms. Disgusting locker rooms with garbage everywhere. I would be embarrassed to be an owner or manager of this place. Take some pride in your rinks.

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★ 5

wonderful hockey love watching the youngins play with a puk like the good ole days go devilsss:3😈

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★ 5

Cool place

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★ 5

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★ 5

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★ 4

A lot fun

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★ 5

Great pickup skate weekend mornings! Great bunch of guys looking for a workout and a little friendly competition.

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★ 5

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★ 5

Great arena! Saw my nephews hockey tournament there. Fantastic bar with great beer selection.

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★ 4

Old rink .. needs to be cleaned but all hockey rinks do.nice bar upstairs and second level seating . That is key for sure.
Arcade was a col bonus

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★ 5

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★ 1

Girl at front desk should be fired.

Extremely rude.

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★ 2

This place is a mess -- literally and metaphorically -- and I'm so glad I've moved on to better places to both skate and work out. (Note: this has nothing to do with the awesome skating coaches or the fantastic former gym management crew Fitness Academy, I'm talking solely about the ice arena, the fault lies entirely with the owners of the facility.)

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★ 5

Love Players Club

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★ 5

My daughter loved their ice group skating lessons. We are looking forward to having another season

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★ 5

Great place for lessons and free skating. Family fun

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★ 5

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★ 5

Great coaches

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★ 3

Ice is too bumpy for me! Could be smoother!

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★ 5

wonderful service, great ice rink, multiple services

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★ 5

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★ 3

We arrived there and with no notice the sign on door said closed. So we called and explained they had emergency and didn't know when they were going to reopen.

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★ 5

Great Ice Arena, lots of programs for skating and ice hockey. Instructors and coaches are excellent.

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★ 5

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★ 5

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★ 1

All I wanted was my pretzel

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★ 5

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★ 5

Nice rink. Clean. The bathrooms could be cleaner

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★ 2

VENDING MACHINE NEVER WORKS
SCAMMED ME OUT OF 4 DOLLARS FOR SOUR PATCH KIDS
AND THE UPSTAIRS ONES DONT WORK

AND THE BATHROOMS ARE GROSS

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★ 4

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★ 5

Highly recommend. We had a fantastic time. I had my son’s 6th birthday party here on 1/23/22. We had 16 kids and 20+ parents. We opted for the public skating session instead of paying more for a private ice rink, and we reserved two tables in the main lobby area. Alex was our event coordinator, helping with the tables, setting and cleaning up, food, directing guests to our table and guiding them to where they need to get their rentals. She was great and make the experience significantly easier.

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★ 5

Wonderful staffing. Great facility for free skating or sports.

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★ 5

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★ 4

place is nice
ice is good
zamboni are so slow
bathrooms are filthy
vending machines are always broken

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★ 1

Terrible experience! Went ice skating with my 5 year little girl and old woman instructor screamed at my 5 year old daughter because instructor put cones in the middle of ice and the instructor was not training my daughter she was teaching a older woman and my daughter went over the cones and she scolded my daughter and my daughter was crying this woman had orangie hair and she was an older instructor terrible!!

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★ 5

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★ 4

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★ 5

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★ 5

Great hockey rink. Pro shop, 2 rinks, studio rink, bar restaurant.

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★ 5

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★ 5

We had a birthday party there. I was great.

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★ 5

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★ 1

This place is an embarrassment! Traveled to play a game there Saturday night, Zamboni got stuck in the middle of the ice just spinning its tires until he ruined the ice. Refs had to cancel game! The bathrooms were a complete and absolute disaster. The owner needs to show some pride and at minimum clean the bathrooms. I feel very sorry for the couple who had the wedding reception that night. You should give them their money back. Very poorly run business...

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★ 4

If you are into ice skating or want to watch some ice related sports, BIA is the place to go. I was there for a wedding on the second floor (That's right, who knew there were rooms to rent for any occasion) but the room was still being prepped so the Mrs. and I watch the Hockey game. Very entertaining.

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★ 1

Such a filthy place. Not only the bathrooms, the stands look like they have their own ecosystem growing.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 3

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★ 2

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★ 4

Great restaurant/bar. Friendly staff and nice facilities. 3 1/2 rinks and plenty of parking.

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★ 4

It's a good rink and has good ice for me, just no service, only reason why it's 4 stars for me.

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★ 5

Masks not needed! Thats all i have to say about my 5 star rating!

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★ 5

Fun place for kids

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★ 4

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★ 5

Hockey Heaven! Let's GO Rangers!!! 👏

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★ 5

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★ 4

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★ 4

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★ 3

****UPDATE******
Things have gotten much better with the office staff at the rink! Everyone seems like be enjoying their jobs and smiling more. There are updated rate postings and communication seems to be smoother. There's a few employees who we have recently meet who a really stand out, (Simone being one of them). There seems to be some confusion with scheduling but it happens from time to time.

Summer 2021 - 1 Start Review for office NOT coaches!!!
I am shocked at the way my sitter got treated today when bringing my son for a lesson. The girl at the counter was extremely rude to my sitter because she had no idea about the $15 ice rink fee. And to be clear, it was my mistake. I should have sent her with the money. I just didn't think of it trying to get three kids ready for the day and myself ready for work. BUT... I have been doing lessons for years now and didn't realize you had to pay the rink first. (I assumed the coaches set up their fee with the rink individually. I hope these coaches trying to make a living don't get charged again because that seems like it would be double dipping to me. And to be honest I just now realized, new letter size "printed notices” have been posted on the doors.) Anyway, all I had to do was call and pay over the phone, so I did. Well I gave her some feedback about her customer service, and she started arguing with me. Either I’m getting old by saying the younger generation just has no manners or it’s the truth.

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★ 5

Greatest ice arena in the area, fun 4 all!!

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★ 4

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★ 3

Best hockey programs around and the new sheets outside are really a game changer. This place is nostalgia city but man oh man does it need an upgrade. Not sure where all the money goes but if you’re looking for cleanliness and a state of the art facility, this is not it.
Ownership needs to have a revamp of the whole place and then it really will be on the best youth hockey facilities in the Tri-State and New England area.

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★ 1

I HATED this. My ice scates were so of setter I thought my feet were going to fall of from lack of air.

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★ 3

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★ 1

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★ 2

Fun, but stressful. Masks are mandated, yet there was a family (father 2+ kids) WITH NO MASKS on the ice rink.... The sad part is the staff (young college/highschool kids) clearly do not care. Overall stressful experience and it took the staff some time to even address the family to wear a mask. The owners really need to be cautious because it seems like their own staff doesnt even care of the state regulations. Again, just wanted to come and have a nice time, but became stressful and not very safe.

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★ 1

Overcrowded. Many People not wearing masks.

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★ 5

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★ 1

Terrible. OVERCROWDED public skating session! Especially during covid!! NO ONE SOCIAL DISTANCING. Disgraceful. People allowed to skate (and speed skate) which ever way they want and the teen skate attendants just skate around and talk to each other and do nothing. Felt just exactly the SAME capacity allowed as every other usual public skating session in the past we”ve been to here. Disappointed at the people taking down their masks and sitting right next to you on the side benches and no one is saying anything. We practically ran out of there so uncomfortable after about 45 min. Instead of the 2 hr allotted time we paid for. We will NOT return. Kids (tweens) were truly unhappy and left before I even got out the door!

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★ 5

Want to go ice skating- this is the place.

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★ 4

Always a fun time

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★ 5

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★ 5

Lugar ideal para estar en familia

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★ 5

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★ 5

Great place

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★ 3

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★ 1

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★ 5

Awesome

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

Decent facility, a bit shabby.

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★ 4

Clean and friendly. Great for clinics. And a full restaurant upstairs

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★ 4

Brewster is a very high end ice rink, offering 2 full size hockey rinks, an outdoor rink, and a small rink on the second floor. Locker rooms are spacious and all connect to bathrooms. They also offer a snack bar, arcade, and a restaurant. One of the best arenas in the county!

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★ 5

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★ 4

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★ 5

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★ 5

It was nice and friendly... huge arena

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★ 1

I've been playing men's league here for 4+ years. It gets worse every year. Paying $250 individually per season, to have games when we only get one referee and no scorekeeper. Then to make matters worse, no hot water in the showers in the locker room. The only reason I still like coming here is the bar and the bartenders.

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★ 5

I play hockey

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★ 3

Decent pro shop if you need something last minute.

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★ 5

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