★ 5

Source: Google

★ 5

Instructors are sweet and patient, also I like that there is a life guard on duty too, so there is a lot of safety for the kids.

Source: Google

★ 5

Very good

Source: Google

★ 3

It was pretty average. I went for 4 months, I think it’s expensive for only 30 minutes a week and the inconsistency with instructors is grating. Sometimes you’ll get a really good and attentive person and other times it’ll be a teen who doesn’t pay close attention when handling your baby in the water, this happened a few times and now that I finally want to quit unfortunately their policy is that you have to go for another month…yea no thanks.

Source: Google

★ 5

Source: Google

★ 5

We love British Swim School. Great instructor, flexible days and hours. My son and daughter have improved immensely in just one summer. The instructors break down each stroke so well, that natural quick progress is easily attained. The instructors give so much special attention. We are very happy here. Would recommend to others.

Source: Google

★ 1

Source: Google

★ 3

Resolved with Care — Thank You to the Manager and Owner

I signed my 5-year-old up for swim lessons at British Swim School and paid $180 upfront for three classes and a one-time enrollment fee. Unfortunately, when we arrived for the first lesson, my son became overwhelmed and refused to participate — he never changed or entered the water. It became clear he wasn’t ready, and I requested to withdraw him from the program.

Initially, I was disappointed by the refund policy, which required payment for two lessons even if the child didn’t participate. As a parent of a young child, I found this difficult to accept.

However, after some communication and follow-up, the Customer Sales Manager, Louis, went out of his way to speak with the owner on our behalf, and I was eventually issued a full refund. I sincerely appreciate the thoughtful way the situation was resolved and the willingness to make an exception.

I’m leaving this as a 3-star review not as a criticism, but to help other parents of very young children be aware that this is not a trial-based program — it may not be the best fit for kids who are still warming up to the idea of lessons. That said, the staff was respectful and responsive, and I’m grateful for how things were ultimately handled.

Source: Google

★ 5

Source: Google

★ 1

No, I didn't like this place at all, come on guys, for $40 half an hour, of which the child is in the water for a maximum of 10-15 minutes, because he sits in some incomprehensible line of children, well, if you only devote 30 minutes, please dedicate them exclusively to one child, the changing cabins are also of course interesting, I will not talk about unknown phi and writing off money for a whole month at once without warning when you book only one or two lessons a week, it turns out you will be obliged to go to them for a whole month, the application is not very well designed, the class being moved from one place to another in a few hours was not as upsetting as everything I saw in general.👎🏻👎🏻👎🏻👎🏻

Source: Google

★ 1

BE AWARE OF THEIR FALSE , MISLEADING WEBSITE. Recommended this place to my sister after seeing it advertised in the gym. They will ask you for your creditcard and claim “you will not be charged” until you see the email with details…. Which they do send and at the same time charge you, without notice , without your consent. She was willing to give this place a try but after that monkey business , needless to say we will take our business elsewhere.

When you call they never answer, you have to leave a voicemail … they do call back, receptionist did take care of reversing the charge right away and apologized . This shouldn’t have happened in the first place.

Source: Google

★ 1

Swim Instructors should not be using the Hot Tub in the facility in between their sessions. They take up space that is for members of LA Fitness ONLY!

Source: Google

★ 4

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★ 5

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★ 5

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★ 2

yes you did thank you

Source: Google

★ 5

老师很耐心 环境很干净

Source: Google

★ 5

Very good swim instructors. My daughter loves coming to swim with her instructor Jorge!

Source: Google

★ 5

Great team with perfect service

Source: Google

★ 5

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★ 5

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

Source: Google

★ 5

Very patient staff, great facility, super friendly assistance, great methods for safety and swimming lessons!

Source: Google

★ 5

Source: Google

★ 5

We are currently doing swim lessons at The British Swim School at LA Fitness (Richmond Ave). Our teacher is Catherine and we are so grateful we crossed paths. She pushes our daughter to go outside her comfort zone and is so patient and kind during the difficult transitions. My daughter, although timid when trying new things, feels safe with her teacher and we couldn’t be more satisfied. She really has a gift for working with and helping children. We are looking forward to seeing how much she progresses overtime!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Friendly, professional, and helpful! Thank you!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The British Swim school at LA Fitness has taught my young son water safety. He has grown so much from the classes. The instructors are great with young babies and toddlers. This has also been beneficial for us as parents as we learn techniques in swimming, too. We love this class and our son enjoys it!

Source: Google

★ 4

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★ 5

Source: Google

★ 5

They are very good with the kids the trainers are super patient and nice. Any questions or concerns I had they explained and were never bothered always very helpful. Great swimming company very caring. My kids love it!

Source: Google

★ 5

My toddler loves it. He’s moved up 3 levels already, teachers are great and nice

Source: Google

★ 5

Love the instructo, Julianna. She kind, sweet, patient and attentive.

Source: Google

★ 5

My son has been going here for the past month and he loves it! The instructors are great and take their time with the kids. Highly recommend.

Source: Google

★ 5

Bring my granddaughter every Sunday morning. She loves going there. Groups are very small, from 3 to 4 kids, and instructors pay individual attention to each kid. Highly recommend

Source: Google

★ 5

Source: Google

★ 5

Great teachers

Source: Google

★ 5

I started a month ago and my non-swimmer child has progressed rapidly. He is a lot more comfortable in the water and not scared at all. The instructor thinks he’ll be on his own pretty soon. The swim instructor is quite skilled getting results in a friendly/gentle but no nonsense way. The supervisor at the site is flexible and accommodating. It’s a happy place with kids who are proud of their accomplishments. Highly recommend!

Source: Google

★ 5

My kids love it. Always excited for their swimming class. Teachers are amazing and dedicated. Highly recommended

Source: Google

★ 1

very expensive class. Each class usually has a group of 4. Each class is about $40/30min ，and each student got no more than 8 min in the water for being coached. You will miss a make up once you schedule your first make up.What a money steal！

Source: Google

★ 5

From organizers to instructors, all have made us felt welcomed and have been fantastic with the kids.

Source: Google

★ 5

I love the gym great atmosphere very clean and very nice

Source: Google

★ 1

It is not a school. Your child will be taught by an unqualified teenager. No organisation or communication from management. Waste of time and money

Source: Google

★ 5

Source: Google

★ 5

British Swim School is the best! Instructor Michael has been so patient with my daughter, who cried on and off at some point throughout the first 4 lessons. By lesson 5, she gained more confidence and was excited to show Michael what he had taught her. Would definitely recommend to parents of toddlers/pre-schoolers seeking a quality swim program.

Source: Google

★ 1

Source: Google