Catalyst Fitness - French

Depew, 1402 French Rd, Depew, NY 14043 | ★ 4.1 (277 Review)

📞 +1 716-656-1530

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Gym Fitness center Personal trainer Physical fitness program Weight loss service Wellness center Wellness program

About the Club

Catalyst Fitness French is a full-service fitness center offering expert personal training, group fitness classes, assisted stretching, massage therapy, and the Nutrify shake bar for post-workout recovery. Our experienced team helps you build strength, improve mobility, and achieve real results in a supportive community. We also proudly partner with ApexMD to provide medical weight loss options, including GLP-1 medications available through convenient telehealth visits. Whether your goal is fat loss, muscle gain, or total wellness, Catalyst Fitness delivers the tools, support, and expertise to help you thrive.

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 Catalyst Fitness - French
 Catalyst Fitness - French
 Catalyst Fitness - French
 Catalyst Fitness - French

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Reviews

Madeline Kamats

★ 1

This gym is ridiculous. We now live out of town and come in for the holidays, and we used to be members so they were always flexible with us. Now it’s suddenly $20 for a day pass for one single workout. That’s insane (and more expensive than the day pass at the gym I go to in Scottsdale, AZ). You’d think around the holidays, when tons of people are traveling back, they would offer a reasonable week pass instead of charging such a steep rate. It’s wild how fast they went from being flexible to being a total money grab.

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Najeebullah Hussaini

★ 5

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Mike

★ 1

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Kyle LaBarba

★ 2

Great gym to go to if you want to use equipment literally held together by electrical tape… benches, lat pulldown equipment, seats, everything. Taped. Bars are rusted, constant, and I mean constant broken equipment. I’ve given them the benefit of the doubt for a few months now, but tonight was the tipping point where I’m cancelling. It’s annoying when you see 100+ people in the facility every hour, all paying roughly $30 a month plus annual “upkeep” charges and the equipment is continuously poor, or literally looks AND feels recycled from other locations meanwhile the other locations continuously receive newly wrapped equipment on the gym floor. Also seems like I’m not the only one feeling this way, based on other reviews.
It’s sad, I used to go to the maple location because I lived over there and now that I’m in this area it’s almost like they know there’s no competition out near French rd so they are the actual Armpit of Catalyst Fitness, and they seem to be ok with it. The showers even, they don’t even have curtains large enough for the showers lol… they’re out of touch. The staff is nice and friendly, and the shake bar is nice but that’s about all this gym has going for it unfortunately.

It’s almost worth the 20 minute drive to go to a “prime location” catalyst where they actually put money back into their facility. If you’re thinking about coming to this location, just don’t. Find another gym or take the ride out to Maple Rd, Elmwood, or Colvin. This place is obviously left behind and the last on their mind unfortunately.

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Kat Weidman

★ 3

I have been coming to this location for about a year and half now. Desk staff is not very friendly rarely says hello or have a nice day first. water filter constantly says it needs to be changed and/or the fountain is out of service. Equipment is also out of service a lot. The club is not clean at all, the only reason I come there is because it’s close to my house and I do enjoy the equipment they have (when it’s not out of service lol).

I wasn’t informed that I needed to update my payment method (had no email or anything about payment method needing to be updated) and when I finally was they refused for me to come into the gym since my payment was overdue by A WHOLE TWO DAYS. I told them I would be able to update it when I got home since I didn’t have my card on me or I’d bring it in tomorrow since I come in every single day. It’s hard enough to find time to get a workout in, but to be refused from something you’ve paid for for over a year you’d think that they’d have a little understanding!! The guy who I was speaking with was not kind and willing to work with the situation and I will not be returning to that location.

The Express location staff is much better and way more kind!!! I just wish they had the same equipment but I understand why since it is express location :/

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Martin Zelaski

★ 5

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Michael Hyde

★ 1

French road dirty and desk staff not friendly at all. They keep cancelling group classes and just recently increased prices w no warning and threatened to cancel my membership if I don’t sign for the new price

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Ryan Horton

★ 5

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Stephen Taberski

★ 4

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Alaric Santiago

★ 5

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Jessica Allen

★ 5

The team at transit and French is so helpful and kind! It’s very clean and the equipment is easy to access even when it’s busy!

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Riker Smith

★ 5

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Daniel Coronado

★ 2

WHERE do I start .. been here since it was golds .i have always . LOVEd the vibe of the gym … BUT between water the filter always in the red n Shakes went from 5.75 to 8.75 is crazy … also old equipment n we are the last to get anything .. even tho they know out machines are BROKE n I mean SUPER broke .. they put a bandaid on it n keep movin …always out of paper towels to wipe machines down … the member ship keeps rising and there is no loyalty to its original members ….. in the words of Joey swole … THEY NEED TO DO BETTER

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pcpholt2012

★ 3

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Amanda Allaire

★ 2

Recently joined the gym. I was disappointed that I did not get a tour of the place or some of the benefits of my membership. I have found the place to be uncleaned and the machines broken. I find it hard to believe it is sanitary to have rips in equipment. It can't be that expensive to fix it. They also need to turn on the AC it is hot and humid in the place. I hope they can do better. This clearly has been a consistent comment but nothing has been done.

This was posted on April 17th as of April 25th I have heard from anyone at this location.

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Gloria Zona

★ 5

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Meg S

★ 3

I enjoy Jay and Jim’s classes, but most of the receptionists are unhelpful. They didn’t assist with my app issue for several months. Additionally, the shower and sauna rooms are not clean.

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Joe

★ 1

Friendly staff but the gym is filthy, bathrooms and locker rooms are absolutely disgusting, more broken stair climbers then functioning ones, same goes for equipment throughout the gym. Don’t mean to bash the gym but hopefully they will see this and improve the product they are offering because right now it’s pretty pathetic.

1 year since my first review and the locker room has yet to see a broom or mop. If I owned this place I’d be ashamed of what a dump the locker rooms have become. Unsanitary, toilet paper all over, clumps of hair, 2 of 3 sinks working. Get your shit together.

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Kimberly B Folmar

★ 5

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Jim G

★ 5

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Dino Fudoli

★ 4

Great gym, but $20 for a one day pass is ridiculous!!

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Luna Dee

★ 5

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Joseph Kyle Warren

★ 4

Pretty solid gym. Has about everything you need.

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Heather S

★ 3

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n n

★ 1

Discusting gym at the French rd location. the machines and gym are filthy almost everything is broken. Prices went up from $14.99 to $19.99 and you are getting the same filthy gym. Very disappointed. The showers are awful the water pressure is like taking a shower in a hut outside with no pressure whatsoever! Management should be ashamed for increasing their prices. they are just money hungry and don't give a damn. I would rather quit this gym and pay extra for a gym that is clean and WORTH THE MONEY! DO BETTER AND STOP TRYING TO RIP PEOPLE OFF!! Lower your rates and clean this gym!!! You guys should be closed

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Paul Ramunno

★ 4

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Kittu Rao

★ 5

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Noelle Ciccone

★ 2

The gym is consistently dirty and the equipment is worn and broken. Very interested in how the "maintenance fee" is used.

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Rebecca Campbell

★ 2

Can we get the sauna temp turned up to something beneficial please…barely breaking a sweat at 135 degrees…

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Guy Bradley

★ 1

These guys should be ashamed asking the French Rd members to pay more. They haven’t updated anything in the gym since pre Covid. Machines are broken for extended periods, gym is rarely cleaned. All the money goes to the Maple and Elmwood locations. I refuse to give them any additional money for this subpar location.
I will be signing up with Planet Fitness before this increase comes due.

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Alexis in Life “nintendo chick”

★ 1

Gym is always filthy dirty, machines and equipment are always broken. Another price increase from $15 to $20 for no new features. For $20 a month I will be finding a more expensive gym that can at least take care of their facilities.

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Zoila Montalvo

★ 5

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James Mitchell

★ 5

This should be the model for every gym.

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Tristine schmidt

★ 5

Great amenities, staff and classes.

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Christine Castronova

★ 5

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Jacob McDermott

★ 5

Awesome gym!

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Marc Stellrecht

★ 5

Good variety of equipment and a shakr bar is available.

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Joseph E. Walsh

★ 5

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Rutha Petrauskas

★ 5

Love most of the classes! Not too pricey, great equipment. Clean. Friendly staff!

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Michael Segool

★ 4

The men's sauna has been absolutely filthy since Jacob and justin stopped working here. I honestly can't believe how neglected it has been. It has to be going on close to two months now. I'm very disappointed with this

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Mazed Oney

★ 5

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Syed Haque

★ 4

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Jessica Lampka

★ 5

Wendy, personal trainer, along with the staff and team at Catalyst French road are friendly, motivating, and encouraging.Wendy, specifically, pushes me, during the group classes. I feel amazing after each session! The sauna and hydro massage are added bonuses :)
Very thankful to have a dedicated, friendly, and convenient fitness club so close to home!

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Glenda Guillén-Bello

★ 5

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Mike Przybl

★ 2

Locker rooms are dirty, paper towel dispensers in gym are empty can't wipe down equipment. Also broken equipment is not fixed promptly.

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Joe Kelchlin

★ 4

Friendly personal , clean , great trainers, organized.

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Alex Caliano

★ 4

Times open fit my schedule.

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Joseph Leistner

★ 5

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Dennis Pietrantoni

★ 5

The daycare is nice and its a great gym as well

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Tracie M

★ 1

This location is shameful. If I could give zero stars I would. On 04/25/23 I initiated pmnt for a 5 session training pkg. I discussed w/the trainer only wanting the minimum pkg because I was unsure I would like the training sessions as I had never worked w/a personal trainer, it was also just for me to get a better understating of using machines and certain exercises. I had absolutely no desire to have a recurring plan/pkg, that was never discussed, I didn't even know that was an option. The only thing I was told about the pkgs was that I could use the sessions at my discretion, meaning that If I wanted to use only one a month or all 5 in the same week I had that choice. When the plan for classes was agreed upon w/myself and the trainer we went to the front counter to sign up and pay, and schedule my first session. A different employee signed me up after briefly speaking to the trainer. At no time do I recall him telling me I was signing up for recurring sessions @ $175/mo. My understanding was I was paying for the 5 class pkg and I could add more after completion if I chose, again, this is what I discussed w/the trainer. Signing anything at this gym is blind, there are no policies available on paper or posted anywhere for a customer to read prior, nor is it available on a digital screen at the counter. After signing up for the training session I never received the policy via email either. When I signed for my credit card it was for the $175 one time payment, and to add that card to my general acct for recurring billing for my monthly membership dues because my previous card on file was no longer active. Never did I knowingly sign for recurring billing for training sessions. I asked numerous times since being charged on 05/25/23(recurring charge) for a refund. I immediately called that day to inquire why I was charged, then asked for the recurring billing to be removed. I had been told by someone claiming to be a manager that the $175 would be refunded. A week passed and no refund so I called again 06/03, still no refund and again called 06/13, every time she/manager would tell me that a refund was supposedly requested but on 06/29 still no refund. I had to file a complaint with the Better Business Bureau to get anywhere and was finally issued my refund.

Part of the appeal of signing up for the training sessions was being able to use the personal training room on my own as long it was not interfering with someone else's paid session. The trainer told me this was a thing, that it was ok, every employee at the front counter told me it was ok to use the room for over a month (I always asked before going in every time), and even the trainer I had a free consult with in 2020 at the Wehrle Dr location told me it was one of the perks. But once the issue with the refund happened, the guy who signed me up came into the training room when I was working out alone and told me that after that night I was not going to be able to use the room outside of my scheduled sessions anymore. This was clear retaliation because he messed up and probably was "reprimanded". I was so embarrassed and insulted at the same time I never went back to the French Rd location after that night. The nerve of these people. I asked that my membership be changed to a different location.

Aside from all that drama, the gym is dirty, no enforcement of wiping machines down, ants in the women's locker room, on the platform I saw a dirty paper towel between two treadmills on the floor and when I went back the next day it was still there, same hair in the sinks for days, overflowing garbage cans first thing in the morning (clearly not cleaned from the prior day)the same brown hair scrunchie was on the locker room floor for 4 days. Four days!

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Karen Lewandowski

★ 5

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Rolly Flick

★ 4

The facility is not being maintained

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Joseph Henault II

★ 1

I wish I could give this company 0 stars. I sent them an email requesting to cancel my membership in June of this year, after I was laid off, which they would not allow. After I had fulfilled my contracts duration in August, they then renewed it without my consent; and have continued billing me, even after I told them I did not authorize a renewal and to provide me with a refund for the months they have since chaged me. All I got back was that it was "in process", now they have simply stopped responding to me and continued billing me. All of this is over email, which they said is required to cancel a membership.

This business is completely unethical. They don't care about you or your experience; they just want your money for as long as they can get away with it.

Never join this gym.

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Kayla Kitchen

★ 2

Had to replace my bank card in September. While awaiting arrival of my new card catalyst tried to charge me for my membership. Obviously it did not go through my now defunct card. I got a call from Michelle at the French road location about it. I happily did my diligence and visited Meyer, my home location to pay up. I also gave my new card information to the front desk for an update. That was almost three weeks ago.
Today I have another call and an email that my account is overdue again. Evidence from my bank account suggests another attempt was made to charge my old card again. As no funds were taken. I plan to try and iron out the issue again one more time within the next 2-3 days when I have time to swing by in person again. But I realistically cannot keep doing this. Update: I went into my home location again on 10/20 and gave them my new card information a second time. They still had my old card details on file. Front desk staff said it went through. I expect there to be no problems again for November or it will become a problem. I don't want to feel like I'm being harrased when I have done the right thing on my end twice to correct this.

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Sammy Koch

★ 1

A bolt snapped in half while using the machine. Severely sprained my wrist costo g me a few hundred dollars in medical bills. Not one call from upper management nor a reply when requesting them to pay the bills. Save your health and go to a place that upkeeps equipment and machines.

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Pattie Plowe

★ 5

I enjoy going to the gym and have seen improvement in my balance and strength. The staff are great! Highly recommend Catalyst.

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Sarah B

★ 1

Second morning I have walked into the French Road location and been ignored by the blonde kid up front. I made sure to say good morning to him since after my experience yesterday I knew he would not say good morning to me, he looked at me, didn’t acknowledge me, and turned around to watch TV. Not a good way to start my morning. Maybe you should consider who you have representing the face of your company.

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Debbie Lew

★ 5

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Kevin Higgins

★ 5

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Deidre Rising

★ 5

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Joshua Boezi

★ 5

Clean and not too busy

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Michael Ayer

★ 5

What a place to get your work-outs in.

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Ken Hoffman

★ 2

If you're working out with a friend, the employees video record you on their cell phones and ask if your receiving training. Paranoid much?

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David Gates

★ 5

Nice gym. Clean. Lots of equipment.

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Jade Prichard

★ 5

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Nick Ramunno

★ 5

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Brianna Bailey

★ 5

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Renee Korzak

★ 1

It’s very uncomfortable in there very bro-y. People constantly taking pictures of themselves in mirrors.

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Maria Arvaniti

★ 5

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Denise Laraiso

★ 4

Clean and large bustling gym. Tons of locker room space, hair dryers, changing rooms, showers, spin room, aerobic room, fitness lab, massage chairs, sauna. Only complaint I’ve had so far is that the shower temp can get super hot at times. Also, no shelving to hold your items in shower. Pleased with availability of class times.

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Eric Rouin

★ 5

Good gym

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Bob D

★ 5

Nice facility with lots of equipment.

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Tanya Haynes

★ 5

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Jeff Seitzler

★ 5

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Scott Weber

★ 5

Clean Gym, Friendly Staff, Reasonable Rates

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Melanie Krawczyk

★ 5

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Charlene McElheney

★ 5

This place is always clean and being cleaned.

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Nick Ramunno

★ 5

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Debbie Wojciechowski

★ 5

As always...great saturday combat class👍👍

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Cheryl Hammer

★ 5

Great yoga class by Alex.

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Misty Dieter

★ 5

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JD

★ 1

Bad communication on billing terms with front desk

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Cierra Garigen

★ 1

The owners don’t care about their employees this place is only out for profit

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Evan

★ 5

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scott Kozina

★ 5

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Joe Gauthier

★ 5

Feels great to be back. Everything is super clean and fresh. It's not overcrowded. Offering adequate distancing to allow for a safe workout. They have recently hired a new evening cleaner. Kudos to him, he's doing a great job

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Edie Sims

★ 2

They said they couldn't refund our annual fee even though they just charged it foe the upcoming year 2022 and we haven't been to that gum since the beginning of the pandemic

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Steve Depaolis

★ 5

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Frank Kiszka

★ 5

Working with a trainer. Rebekah is very knowledgeable.

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Nishanth Nagappa

★ 5

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Erik Hoeflich

★ 5

Awesome gym

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Shoe Lover

★ 5

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Sharon Mocny

★ 5

Connor was my personal trainer and he was very professional very kind and checked out what my abilities were and how I could perform them I'm very happy and very satisfied with him I'm anxious to go back my next appointment is Wednesday and I'm really looking forward to it

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Ryan Kominiarek

★ 2

I’m not sure who is responsible for the layout of the equipment here, but why they INSIST on having the bench press back to back so spotters have to perform acrobatics to get behind them is beyond me. See photo.
The staff in the morning is usually great, but there’s literally only 1 person working then. I’ve been a member here for years and if it wasn’t only a few miles from my house I would likely go somewhere else. The roof is leaky and has been as long as I’ve been here. No one fixes it, instead there’s buckets and tarps places on rainy days. Most of the equipment looks and feels like it’s from the mid 90s, and if a piece of equipment is out of order, you can expect to not use it for weeks. The padding on some of the machines is ripped to shreds and take a along time to be replaced.

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MICGEE DA SINGA

★ 5

Very friendly staff and clean facilities makes you workout even better love going there

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Frank LaNasa

★ 4

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Ron Agee

★ 5

Always pleasant. Know what you want to do ahead of time and you'll never have a bad experience

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fred Safford

★ 1

Just a big commercial gym. Lousy customer service. Underpayed trainers, who end up trying to sell you supplements and such since the gym does not pay them squat. They have hi turnover, never fix problems.

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Rafael Velazquez

★ 5

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Jillian Brooke

★ 1

Ive been a member for 10+ years paying the $19.99 membership. Since they got rid of the women's section, it just isn't the same. I always hoped they would bring it back. I just want to get my workout done without "interruptions" on to find a gym with a women's section again.

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John Krull

★ 3

This is the only gym I have ever been to. so I have nothing to compare to but do but I do believe they have good service.. I'm doing the silver sneakers program on Monday is great for me but the program on Wednesday and Friday is a little more than my knees can handle

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Dwayne Guerin

★ 5

Gym is super clean and the staff was really friendly. Especially the owner Amy.

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Ken Tompowowski

★ 5

Very clean.

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Shawn The Motivator Brown

★ 5

One of the A1 gyms in the area, all the top of the line equipment, a huge working area and a smoothie bar, unless your at an express location.

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Jane Conners

★ 4

Everyone is friendly & helpful. The Silver Sneakers class sure could use some new chairs

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Ron Ast

★ 5

Big dudes

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Aubrey Gala

★ 2

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Zoe Caudill

★ 4

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Josh Matthewson

★ 5

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Keith Dabb

★ 5

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Shane Christophers

★ 4

Sauna is working

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Tamara Bertuca

★ 4

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Brian Kishel

★ 1

Love working out here!! Lots of room so not stacked on top of eachother

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dan pollina

★ 5

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Kaylee Gould

★ 5

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Lawrence Godzik Sr

★ 4

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Stacey A

★ 5

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George Turco

★ 5

Staff always friendly and helpful, equipment clean and well spaced apart. Feels great going to the gym again!

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Dave Mack

★ 4

Awesome workout with my son and my wife. Some people have to do a little better job of cleaning up after themselves.

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Mark Ludwig

★ 5

This is a large gym with lots of equipment. They participate in Silver Sneakers so many people can use the facilities without charge.

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Justin Basinski

★ 5

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Brendon Ganschow

★ 4

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Robert Trusiak

★ 5

Clean facility and a good mix of classic rock tonight! More 70s and 80s music. Rock on and get fit.

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Jenifer Stanek

★ 5

Just rejoined after a long hiatus from this particular gym. I own a fitness studio, but wanted to take classes instead of teaching them. Spin (cycle) and yoga (Bodyflow) are my favorites. I have all the equipment I need in my studio for lifting, spin, and a calming setting for yoga/meditation, but find it still worth the investment to belong to Catalyst. They have the leg press, hack squat, and lying hamstring curl machines that are awesome enhancements to my Smith and cable machines. Tanning, the starclimber, and sleds are excellent add-ons that made rejoining a no brainier for me.

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Madeline Moskal

★ 5

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Tammy Moore

★ 5

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nick asimenios

★ 1

20 dollars for a day pass is outrageous when its 20 a month. Better off somewhere else

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Eric Wisniewski

★ 4

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Sam Monaco

★ 5

Clean facilities, excellent choice of equipment, friendly staff, great owners!

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Barb Walters

★ 5

Great! clean,friendly, fun!

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Adam Czech

★ 5

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Sarah Kucharski

★ 5

This Catalyst is super clean and has really friendly staff. I definitely feel safe working out here during COVID. Also, Rebekah the trainer is awesome and she really cares about your OVERALL health and well being

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Direct Action Consulting

★ 5

Such a great place. So glad im a member.. always clean and staff if fabulous

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Sabrina

★ 5

Placed more disinfectant spray bottles and hand sanitizer around the building. Definitely amped up their cleaning game.

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Aaron Toporczyk

★ 5

I have been going to catalyst fitness French road location for about 2 years now. It has been nothing short of an excellent experience every time you come. The staff is friendly and I work with trainer pat and he is knowledgeable and makes you work hard to reach your goals.

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Matt LaGambina

★ 5

Great staff and very clean facility

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Wendy Schasel

★ 5

Love the Fitlab! You get Cardio and strength full body workouts! Workouts can be modified for every fitness levelAwesome calorie burns! Coaches are fun and full of energy!

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Dylan Boone

★ 5

Alex is an Amazing Trainer and they Shakes are AMAZING! if you go definitely check out the berry berry good! and the facility is very clean and very COVID compliance

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Allison Stang

★ 5

Very friendly staff! Clean and great environment to work!

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l myers

★ 5

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Sue Beres

★ 5

Although I have memberships at other verious fitness centers my top choice is always Catalyst ! Reason being they have the most equipment and very well maintained ! Very spacious and I can get my workouts done in the least amount of time ! It's very clean even before this Corona situation ! Plus the staff is very helpful and friendly !

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Vince Kaz

★ 5

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john swiniuch

★ 4

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Kenneth Kamholz

★ 1

Dismal customer service, disclosure, and cannot keep a promise. They signed me up knowing the child area was my top priority as a single working dad and part-time MBA student. They signed me up but did not explain that the child area hours were greatly reduced from other business hours (no Saturday hours after noon and no Sunday hours after 1pm or vise versa - weekends were all I had available to go). I paid with a Wellness card and they talked me into taking my personal credit card for the smoothie bar. They ended up charging that card against my approval for my membership. I was promised a refund and was never called back but let it slide. I also said I didn't want to renew my membership at the end because of the child area hours. I was told they would not renew me. But I ended up getting charged after my membership auto renewed. After calling about that and being told they don't do phone cancelations even though thats what I was promised, I was told I'd get a call back for a refund once again and again I never got called back. They did not disclose what they should have at the start (child hours), messed up twice on my billing, gave me contradictory policy info leading to further charges, and never tried to keep a promise or make it right.

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Omar

★ 1

Tried to cancel, asked them three separate instances to cancel “ok you are not going to be billed anymore”...and here we are..some 7 months later..

Intentional scamming. I’d avoid.

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Da Ali G

★ 1

Changed their policy right after we signed up at the beginning of the year. Can no longer bring guests (husband/wife) except on Thursdays, Fridays, and Sundays. If that’s something you were interested in doing don’t go here.

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John Kopera

★ 1

Have not used my membership in over 5 months went in to cancel was told no and have to wait until June what a joke

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Sean Michael

★ 2

Been a long-term member and have used multiple Catalyst locations as I've moved around WNY. I used to be a big fan but they've started to get too corporate and too big for their britches (no pun intended).

They oversold cheap memberships and decided that instead of raising the price on the cheap membership they would penalize people who pay more for unlimited guest passes and only allow guests on Thursdays, Fridays and Sundays.
That clearly wasn't the issue since I'm here on a Monday at 9pm and I'm still waiting for machines.

I wish they would remember who their long-term members are that made them successful and pay for their radio commercials.

The only reason I still go here is because I live really close to it.

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Joe Ro

★ 5

GREAT TO SEE FRIENDS I MADE THERE......LIKE FALLING OFF A BIKE..YA GATTA GET BSCK ON...N DO CARDIO..

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Jared Omerhodzic

★ 5

Awesome gym

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Jon Manner

★ 5

I don't understand all the bad reviews about being over crowded, broken machines, and bad staff. What do you expect for $10 a month? I have no issues with this gym. When I signed up, I knew it was going to be overcrowded and lacking the best customer service. You get what you pay for. I actually think they should charge more for what they offer.

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James Matthews

★ 5

Very nice people, lots of machines, classes.

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Jonathan Isham

★ 2

Good machines as well as nice and courteous staff but appalling shower cleanliness. Mold and mildew all over the mens shower. Brought this up to the staff and was told that they've voiced the same concerns to management with no response. Was told not to get my hopes up about anything changing. Been coming here for years and for the past few months it's been the same dirty locker room.

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Joseph Wolkiewicz

★ 1

Customer service is not a focal point as they do not care to help with issues of a membership just have you pay more. Instead of trying to rectify the issue they brush you off not thinking of the impact.

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Trish

★ 2

The gym is outdated and many machines have "out of order" signs on them, not for a week but for months! Padding missing from some of the weight machines, also for months. Crowded and waiting for machines at peak hours and weekends. Been a member for years and have been paying a $49 annual fee. Found out most others that now sign up pay only $39. A couple of months ago I spoke to someone to reduce that fee and they agreed to. Now that my annual fee is due, Nick told me he doesn't see that change on my account and they will be deducting the $49. When asked about cancelling my. Membership Nick also told me that in order not to be charged the annual fee, I would have had to cancel a month prior to my renewal date. For $100 more a year, the other gyms in the area are a better option... You get what you pay for.

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Janice Justen

★ 5

Love the gym. Staff always friendly call me by my first name when I walk in. Super clean, they always have people cleaning equipment and locker rooms. Love my trainer Wendy she’s the best!

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Thomas Lehsten

★ 4

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Julia Dressler

★ 5

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Robbie Raugh Francisco, RN

★ 5

The best gym anywhere! I love that the entire family can work out together! Can not wait for club #7! 🙌

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Elaine V

★ 3

Don't like that they moved all the bikes upstairs

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Nancy Dee

★ 4

Typically most of the staff is nice, but there is one fellow my daughter feels is disrespectful to her...BUT, today, while running on a treadmill, the power to it just abruptly cut off. The guy next to me was running pretty fast, and his treadmill just shut off too. He jumped off, walked over to the panel box, and reset the breaker. When he returned I asked him if he worked there. He said no, but this has happened to him before, more than once. And I have seen people walk over and mess with the panel box before, and now I know why. This is a safety hazard as you cannot just stop running at the drop of a hat. It’s a safety hazard and a fire hazard. Generally a pretty decent gym, been a member here for awhile, but thought this needed to be said, and publicly...so there is a better chance something is done...stand at the panel box looking toward the door...the treadmill closest to the wall, and the two to the far left are the ones affected.

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joanne domske

★ 5

Good gym but colors are more for males. The classes by the Wendy's and Mikaela are great. Super workout. All kinds of machines to work on also.

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Scott Minunni

★ 5

Clean, fully functioning equipment! Plenty of stations to get your workout done in a timely fashion and clean locker rooms! Staff is always friendly and attentive! Enjoy working out here 6 day a week!

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William Martens

★ 5

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Christian Kramer

★ 4

What you need to do your thing... Go get it

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Ken Tomporowski

★ 5

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Annette Szymborski

★ 5

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David Salazar

★ 4

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tgodenali

★ 5

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Robert Chiarilli

★ 5

Friendly group of people ! Good amount of workout equipment!

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Ken Weatherly

★ 5

Great location very modern and updated.

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Shay Johnson

★ 5

Desk clerk was very nice. Showed me how to sign up for deals. Will definitely be coming back.

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Andrew B

★ 5

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Debra Tooke

★ 4

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Brian Richards

★ 4

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SMC

★ 2

Only reason I'm not giving 1 star is because of the Kids Club. If it wasn't for the girls there, I would be a member at LA FITNESS. The gym is horribly managed and it just has been getting worse and worse throughout the years. I'm most likely not going to renew my membership and thinking about spending a little extra money and join a gym where people know what they're doing!

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Bobby

★ 3

I really want to give this place a higher review, but the inconsistency with the higher weighted dumbbells is NOT to be ignored. When you reach 90+ lbs, they have different thicknesses.... Which can be a huge safety concern. This gym is one of the more serious gyms around the Buffalo area without being crossfit (But are those really gyms, or cults?) The facility is very clean, and the staff is also friendly. FIX your ridiculous dumbbell situation, and the review will improve.

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Katie “Kate” Sendzik

★ 3

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Maxine Furlong

★ 5

Lots of equipment, really nice staff!

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Mel

★ 5

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Peter Bleckinger

★ 5

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Jim Michalek

★ 5

Great place to work out at. Clean facility and friendly staff

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David Pangburn

★ 5

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Giovanni Massimi

★ 4

Great gym could be a little cleaner though.

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Ashley

★ 4

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Patrick Smith

★ 3

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Christian Hehr

★ 5

I love working out here. It's not so big that you get lost and overwhelmed, but not so small that you can't do a complete workout. The staff is incredibly warm and friendly all the time. The prices are also extremely reasonable here and they never try to push classes, registration, or anything like that on you. I believe this gym is a huge part to my fitness success!

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Lenore Kowalski

★ 4

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Diana Sutton

★ 3

Just joined because the gym I previously belonged to is closing, which is near the Catalyst French Road location. I went to the Catalyst French Road location and many of the machines seemed very old, and not working properly. The machines at the BAC (which is closing) were much better. I'm going to give this location a chance, as this was my first visit, and possibly I just have to get used to this gym. I wanted to work out at the French Road location because it's close to home but if I don't like this location, I'm going to try a different Catalyst location.

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Ross Bennett

★ 4

Wanted to sign up bu have done that yet.

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Elizabeth Johnson

★ 1

The staff here has gone downhill quickly!! I have been a member for years but recently had to endure constant staff creepers. In my work I deal with men (of varying manners) all day, but this was out of hand! When I complained to management about a couple specific staff members it only got worse. I felt so uncomfortable. Ladies unless you like being creeped on the whole time you're trying to workout go to another gym. I am now at an all women's gym and feel so much better about working out.

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Charles Cromwell

★ 5

Go to gym every day at one of the catalyst gyms.

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Cody bazzell

★ 5

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Gabe Lindhurst

★ 5

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Erick Hansen

★ 5

Clean showers

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Michael M

★ 5

Everything you need great place to work out

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MsDuVonne H

★ 5

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Rae D

★ 5

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Jim Brewer

★ 4

Definitely a top tier gym in Buffalo. If not the best, definitely one of the best. They did a great job with the remodel and added a lot of open space. Great free weight section and plenty of cardio equipment. Just an overall great vibe/atmosphere if you're serious about fitness. Clean locker rooms, great staff.

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Kevin Stablewski

★ 4

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