★ 5

Enormous boutique gym! Best part is the cave. Lot of free weights and open till midnight which I appreciate. Girl in front Melina with the black hair. A stunning sweetheart! Always accomodating & helpful. Best gym in the area

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★ 5

Training with Freddy has been one of the best parts of my fitness journey and now my prep for next competition season. I’ve done HIT classes, boxing, and personal training with him — and every single time he brings the same vibe: fun, tough, motivating, and absolutely kick-ass.

Freddy has this magical way of turning everyone into a máquina. One minute you’re dying on the last rep, the next he’s fist-bumping you like you just won a championship. 😂 His workouts are always dynamic, smart, and full of laughs.

I’ve trained with him for some time, and let’s just say… he’s even training someone who’s trying to make it to the Olympics one day (me 😅). No pressure, right?

If you want a trainer who hypes you up, pushes you, keeps things fun, and believes in you like crazy — Freddy is your guy.

Máquina demais! 💥💪🔥

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★ 1

Sauna is filthy, woman are siting fully dressed with sneakers on!

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★ 5

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★ 5

Facilities could use an upgrade.
Otherwise, place is fine.

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★ 1

I use to go here in the early 2000’s and was everything clean, towel amenities and much more. After seeing the bad reviews from other members on the gym I would not be joining. It took someone I know and don’t know reviews.

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★ 5

Really nice big gym. Offers free parking and closes at midnight. Almost all of them close around 10 so I am very pleased as I work nights.gorgeous girl Melina in front desk is my favorite there. always helpful and polite. Answered all my questions professionally and made me feel at home!

Source: Google

★ 5

by far the best gym in the area. The selection is massive. They have a spot downstairs which is my preferred for lower body. Their staff is wonderful. Front desk girl Melina w long black hair who does nights is stellar. So courteous and helpful. Great vibe of a place. The music on the 3rd FL can use some tweaks but overall excellent quality gym

Source: Google

★ 1

This place is absolutely filthy! The bathrooms are always filled with overflowing garbage. The sauna smells like a dog kennel. The rugs are never vacuumed. The floors are dark and dingy and hardly get mopped. Have you guys ever heard of bleach?! The bare minimum all they do. For $70 a month, it’s completely disrespectful to the members! Needless to say I will not be renewing membership.

Source: Google

★ 1

Absolutely disgusting locker room. This gym has the dirtiest locker room I’ve ever seen, and I have been to several gyms. The gym etiquette is nonexistent. Guys here have poor gym etiquette and just throw garbage on the floor. Bottles and trash on the floor are the norm here. What does management do? Absolutely nothing, they just walk by and don’t pick up anything. It smells terrible too. The gym is spacious and has a lot of nice equipment. But if you don’t mind a filthy locker room, this is your place.

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★ 5

Definitely a boutique gym. Big variety of equipment. Massive with insane variety. Girl with the black hair at customer service Melina is gorgeous! & helpful. Awesome gym

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★ 5

Really nice gym. Spacious with free parking. Among other gyms in the area that don’t have this adds value. The third floor provides huge variety of machines. Melina at front desk is amazing! Stunning sweetheart

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★ 1

Avoid This Gym – Poor Management and Dirty Facility

This gym has gone downhill due to extremely poor management, especially under a guy named Nelson, who constantly accuses members and even his own staff of training people for money. It creates a toxic, uncomfortable environment.

The equipment is often broken or missing parts, and no one seems to care enough to fix or replace them. The lockers are a mess—half of them are broken or missing knobs. The sauna and steam room reek like feet, with people going in wearing shoes (which is against the rules), and there’s zero enforcement from staff—especially Nelson, who’s supposed to be managing the place.

There's only one older man who does the cleaning, but most of the time he's just hiding in the downstairs locker room on his phone. It’s obvious the place isn’t being properly cleaned or maintained.

I personally know multiple members who have since switched gyms, many of whom have switched to BQE fitness in Astoria. They all echo the same complaint: the staff, including Nelson, are unprofessional and the environment is just not worth the money.

Bottom line: Don’t waste your time or money here. I highly recommend checking out BQE Fitness.

Source: Google

★ 3

When I moved to Astoria, I maintained a gym membership in Manhattan for a few months before thinking "ah, man. I should go somewhere closer."

Let's start with the good: Club Fitness New York has several floors of fitness equipment. The gym is kept relatively cool in the hot months, and it's open almost every day for a pretty accessible range of hours. A gym membership includes no cancellation fee if you're departing New York City, which is thoughtful and flexible. Staff are generally nice.

Here's some of the less good: All the amenities in the men's locker room were consistently pretty lacking. Many of the lockers are broken/missing knobs. The sauna and steam room are both often unclean, with dried mud on the sauna floor and chipping paint in the steam room. The bathroom stinks of urine, and there are very consistently visible yellow stains on the urinals. When machines do break, they are often off-line for a long time. The gym also frequently announces closures of amenities (sauna, showers) by printing them and posting them around the gym.

Finally, should you choose to join this gym, please take note that the gym will charge you for an extra month if you don't give ten days' notice before you depart. I am leaving NYC this week and will be sponsoring a month in September. No questions were asked about my circumstances. I signed a contract, so it's on me, but I wanted to pass this along for future members navigating hard times.

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★ 5

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★ 5

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★ 5

If you’re trying to get shredded in Astoria, Club Fitness is the move 💪🔥

This gym slaps. The vibe here is super motivating too. Everyone’s in grind mode, no judgment, no flexing for IG — just straight up lifting, sweating, and getting after it. No drama.

The weight section is stacked — free weights, squat racks, cables, machines, all in solid condition. Cardio area is decent too, but let’s be real, we’re here to lift and get that pump. One thing they could make better is keep the AC cooler during the summer and keep the newer machines coming in to replace older ones.

If you live in Astoria and wanna level up your gym game, Club Fitness is 10/10. Your gains will thank you.

Source: Google

★ 5

Used to go to this gym and had a great experience. The staff is terrific especially Nelson and Melina who seam to really care. There's tons of equipment and the place is huge but feels cozy. I see why so many people come here. Much better than other options.

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★ 5

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★ 4

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★ 1

Ok… I have to say that I’ve got so disappointed!
The Gym is GREAT! I gotta say that moving out from NY to LA I do miss coming to work out at this location! BUT here it is a horrible experience I went through today 07/11 !
Since my membership was cancelled as I MOVED OUT!; I came back to the gym and I did expect to get a DAY PASS - which I am willing to pay- but the horrible news is that this GYM does NOOT allow you to get a DAY-PAY-PASS!! Even if I was already a member ! And what it got even more shocked was that I apparently spoke to the owner’s son ! And he says that this is his father LAW! Lol ; in a short story—- ONE ONLY has to RENEW THE MEMBERSHIP!
Which means … three options: 1) One month
2) 3 Months membership and PAY UPFRONT $265
3) 6 months membership and doing the first payment $82

So… what about person who does not live in ny and like me just need a DAY PASS!!!

I personally have been in so many other gym where you can pay a day pass workout - which goes from $10!!
The owner of this gym and his son need to change their way to take money as much as they want ! How on the earth an old member is NOT allowed to pay a day pass !??
I am not longer in NY and now I just come to ny for work !

And here it is something really interesting. When I moved out from NY and I called to cancel my membership this was in April and my membership was still two months left to expire - June- and I thought I will be charged just THAT APRIL MONTH!! and what you all think ? Well… they DID CHARGE ME the other two months MAY AND JUNE !

Here is when I say that NY businesses have lost empathy for each one

Source: Google

★ 5

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★ 2

Way too expensive for how old and outdated this gym is.

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★ 5

Absolutely love coming to this gym. Great atmosphere with amazing equipment. I also love their classes! Everybody is so nice and accommodating in their staff. Especially, Melina at the front desk is so warm and welcoming always with a smile on her face. Would highly recommend this gym to anybody in the area!

Source: Google

★ 1

Front desk girl mon to Friday in the afternoon is so rude looks at you up and down and never says hello even if you say hi to her. I noticed she treats other clients differently but she is the front desk person so she should be nice to everyone. I’m not the only one that feels uncomfortable by her attitude so I hope management calls her out

Source: Google

★ 5

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★ 1

I was a loyal member of this gym for 10 years. After some time away, I tried to come back for a simple day pass—but was told I couldn’t because I was a former member. Apparently, only new people are allowed workout for the day. What kind of backwards policy is that? Steve, the owner, showed zero appreciation for my loyalty and made it clear that past members aren’t welcome. He brushed me off and tried to justify it with a made-up rule. It’s honestly a joke how poorly long-time supporters are treated here. I expected more from a place I invested in for a decade. Won’t be coming back—and I’ll be letting others know.

Source: Google

★ 1

Been going there for the pass 8 years and went here to workout on Saturday at 7pm and the manager Tatiana wouldn’t let me workout and was too rude and disrespectful and do not have no customers service experience at all the service here is just horrible…

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★ 5

One of the best gyms

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★ 1

Unfriendly service over the phone. Apparently pricing or any amenities cannot be disclosed via phone call or email. Seems like an un tasteful tactic to reel you into coming in person.

So much for no judgement..

Source: Google

★ 3

The gym is very spacious and has tons of equipment. The wait time for any machine is low and good for an efficient workout.

What brings this gym down is that the locker room facilities are unacceptably unsanitary. They need to do a full renovation of the men’s locker room and fix the layout. Jacuzzi doesn’t work and takes up space. Saunas looked awful and the toilets were repulsive. They need someone cleaning at minimum once an hour given the high traffic in there.

Source: Google

★ 2

It's usually really crowded and no atmosphere of comradery. I know at the gym you should focus on yourself but it'd be nice if people were are little more friendly here. Also cleanliness is a problem here, the bathroom always stinks to high heaven and the sauna is unusable. It does have a lot of equipment but again during non work hours it's packed to the brim. It's a little pricy to make it work it. Rethinking my membership but with lack of gyms in Astoria (at least where I'm at) it's a tough choice.

Source: Google

★ 3

Really wanted to like this gym more. The building is big and has tons of great space, but in the 6 months I went there the broken things in the women's restroom were never fixed, the hot tub was permanently closed off and filthy, and facilities were often unswept and dirty. Yoga classes were erratic and often canceled without notice and website never reflects the schedule changes. Just doesn't seem adequately staffed and maintained to justify the high price

Source: Google

★ 5

Source: Google

★ 1

Awful gym. Between the disgusting locker room that smells like dead and decaying bodies and the endless amount of vanity photos being taken, this place is trash.

Despite signs saying no camera and no recording, the inept staff does nothing to stop people from treating the gym and locker room as a studio for their numerous photos.

Source: Google

★ 5

Club Fitness in Astoria is amazing! The gym is huge with multiple floors and tons of equipment, so there’s never a wait and always something new to try. The steam room, sauna, and boxing area are awesome bonuses that really set it apart. The energy in the gym is super motivating, and the whole place has a great community feel. The staff here are fantastic — super friendly, welcoming, and always ready to help. If you're looking for a gym that keeps you pumped to show up, this is the spot. Highly recommend it!

Source: Google

★ 1

Took a tour of the gym and was somewhat pleased, etc but had some questions. I called and left a message for the manager, Nelson. However, he didn’t return the call. Not good business practice! Not a good vibe overall.

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★ 4

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★ 3

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★ 4

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★ 5

Amazing 4 floor gym. I love this gym and its various amenities. The sauna and steam room is great. Melina at the front desk is incredible ! She is always helpful and her presence elevates and brightens the gym! It wouldn’t be the same without her!

Source: Google

★ 5

My first time at the time in a long time and its amazing to be welcomed with great energy by Melina. She is always there to help with any questions. The gym should be lucky to have her.

Source: Google

★ 5

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★ 5

This gym is a dream. High ceilings, sun beaming in certain parts, variety of equipment and a high number of them (rare that you will wait), spacious, clean, people are serious in there about working out (of course there will be some that chat but it’s not so prominent), people mind their business, staff is professional and friendly…besides that it’s up there in price but you will get your moneys worth. Like I said it’s a DREAM.

Source: Google

★ 5

Love that they have a sauna. There’s a lot of gym equipment. 4 floors of working out. They have classes which is a part of membership. They offer meal prep, food and protein for extra. There’s a whole floor full of machines. A punching back and lots of free weights in the basement. Someone on these comments complained that people take their time on machines…. Like hello you’re suppose to take 2/4 minutes of rest in between each set

Source: Google

★ 5

I have come to this gym a handful of times as a guest and have loved it when I am in the area. There is a ton of equipment and is very clean. The staff working there is super friendly especially Melina in the front! She always greets everyone with a smile and has a great attitude!

Source: Google

★ 5

Very beautiful atmosphere with four floors of equipment, dumbbells, and boxing bags. But my favorite part of all is the people. Melina is an absolute sweetheart and a pleasure to talk with! Her presence brightens up the front desk. Such a great and spacious gym. I highly recommend working out in this fitness center. ❤️

Source: Google

★ 5

I love this gym! Has variety of different weights and activities. Staff is very friendly and Melina is the best there! Such a kind, sweet and helpful person. I definitely recommend 😊

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 1

Disgusting

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★ 1

They charged my card $23 extra for one monthly membership payment with the reason “my card declined the charge the first time so we charged you the inconvenience ”. There was no evidence of the decline and I’m sure my card was not lock during that period. Well, such an easy to earn money nowadays when your “card declined fee” is 1/3 of the whole month membership fee. I asked if they can give an exception for this first time and they said the fee has already been processed and there is nothing they can do to help. The fee was charged only 11 days before I called. Thanks for nothing.

Source: Google

★ 2

Pre-covid i used to love this Gym. Now it has all gone down the hill for the last 2-3 years. They are not taking care of the facilities at all.
• Dirty and smelly bathroom and showers.
• Dirty floor and water gathering in the shower area that's never mobbed.
• Disgusting Sauna.
• Constant broken lockers that are never fixed.
• No more towel service.
• Frequent cancellation of classes.

Source: Google

★ 5

I’ve had 4 gym memberships in the area and can guarantee, this is one of the best gyms in Astoria hands down.

Source: Google

★ 2

The gym needs a new renovation it’s very old and outdated. The treadmills are old and they need new ones. It is also expensive and I expected it to be worth it for the amount that people pay. I hope the management will do something about it.

Source: Google

★ 1

I never felt so unwelcome .
I work in customer service and I would never hire a person like the one who is giving tours.
No energy, no a welcoming smile or any emotion.
First Impression matters, and that girl at the second desk was . I went there because it was highly recommended. Her energy is draining. It is a shame because the place looks good.

Source: Google

★ 2

I love the location of the gym, it has good machines and good distribution. Things to improve.
1. The water supplies are not clean, I have chosen to bring my own water. It's unpleasant and I don't know if the filters have been changed.
2. The men's turkish room remains moldy including its door.
3 hand washing. In general, cleanliness requires attention. This will be a factor to continue in the gym. We would appreciate it if you could improve the toilet.

-Me encanta la ubicacion del gym, tiene buenas maquinas y buena distribucion.

Cosas a mejorar.
1. Los suministros de agua no se encuentran aseados, he optado por traer mi propia agua.

Es desagradable y no se si los filtros se han cambiado.

2. El turco de hombres permanece con moho incluyendo su puerta.

3 el lavado de manos.

En general el aseo requiere atencion. Este sera un factor para continuar en el gym.

Agradeceriamos se pueda mejorar el aseo.

Source: Google

★ 2

The gym is in need of a new renovation. There are no towels available in the bathrooms and even the transparent bags that we use after leaving the sauna are missing to put our damp clothes in. There are none!! I believe that situations like these and others give the gym the opportunity to enter a better dynamic to serve the customer.

Source: Google

★ 3

It’s definitely not new but given there are no other gyms nearby this one has all the weights and machines needed. It could use an upgrade though. One thing to note is you have to bring your own mat.

Source: Google

★ 5

I've been to a lot gyms in Queens. This one is one of the best. Space, clean, people, food bar, jacuzzi, sauna, amenities. Top

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★ 5

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★ 2

I been a member for long time over 4 years . This club never brought any new machines except one or two . A lot of people are leaving going to BQE gym because it’s cheaper and has a lot more machines and bigger space as well. I hope the owners stands up for their business and renovate that gym. There is hundreds of new machines out there and all machines there are the same since years ago . they are loosing a lot of members .

Source: Google

★ 5

I had a fantastic experience at Club Fitness NYC recently, thanks to the attentiveness of the staff and their commitment to member comfort. During my workout on the upper level, I noticed that the temperature was unusually high, making it quite uncomfortable. I brought this to the attention of the staff, and I was impressed by how quickly they addressed the issue.

Paul, the manager on duty, immediately took action. Within minutes, he assessed the situation and made the necessary adjustments to cool down the area. His swift response made a world of difference, and I was able to continue my workout in a much more comfortable environment.

It’s clear that the team at Club Fitness NYC genuinely cares about their members’ experience, and I appreciate their dedication to providing a top-notch facility. Big thanks to Paul and the entire team for their exceptional service!

Source: Google

★ 5

Source: Google

★ 5

Fantastic gym. The trainers are great, facilities are clean, machines are very well maintained, and the staff is very kind!

Source: Google

★ 1

Ужасно встретили меня сегодня рано утром. Последний раз когда я приходил, я спросил 2 раза у администратора. Могу ли я приехать рано утром в 7am, и открыть мембершип, девушка сказала нет проблем. Сегодня утром меня встретили как врага народа. Я являюсь чемпионом мира по пауэрлифтингу. Но такое уважение я первый раз встретил. Я очень разочеровался.

Source: Google

★ 5

I’ve been a loyal member of Club Fitness since they opened years ago, and despite having moved out of town, I keep coming back because this gym is simply the best! They have a great variety of equipment and they are always making upgrades, adding new machines and keeping the place impeccably clean. They also provide cleaning products and paper towels so each person can clean after using each machine. Each person is responsible of being considerate of the next person using the machine, by being neat and by the amount of time spent using it if it's a busy hour. It's called Gym Etiquette!! The bathrooms are also kept spotless, thanks to the wonderful lady who’s been in charge of cleaning all these years—she does her job exceptionally well. The gym has four floors, including the Cave, where there’s even more equipment available. I don’t know where those pics of the broken down sauna came from, but the women’s bathroom and sauna are in pristine condition. Club Fitness has been a significant part of my fitness journey, and I can’t recommend it enough. It’s worth the trip every time!

Source: Google

★ 5

personally i was training in this gym for 6 years, and i had a good expierence staff are greeting when it come toward member very nice, if you have a condition that causes you not to carry free weight this gym has many machine that can replace it.

Source: Google

★ 3

Gym equipment is usually working and overall clean. Having been to NYSC it's definitely an improvement. The men's locker room is a mess...many lockers are broken and steam room has been closed for months.

But the Astoria gym rat bros who try to intimidate others and think they “own” certain machines and huddle around them in packs, old school locals and insta-focused women drop this place down a star. Constantly talking to each other loudly, on the phone between sets for several minutes , or taking videos and pics during and between sets. The wait for machines wouldn't be as bad if not for this behavior. Seems like the Astoria locals come to socialize here rather than workout.

Source: Google

★ 5

I am a gym’s rat , I have gone to so many gyms,
But the Club Fitness, is simply the best , so convenient, very close to N train,
The facility is impeccable, with all different classes ,
Smoothy bar which is amazing,
The machinery is out of this world, more then 20 machines for back only ,
For the shoulder , forget about it , amazing,
- the abs room , it has about 15 different machines,
I highly recommend it, if you are looking for a good gym , with everything you need , you got it ,
Dry sauna, shower, etc…

Source: Google

★ 3

This gym used to be great but has changed significantly over the years. Currently, I would compare it to a New York Sports Club (NYSC) with more machines. However, it's a bit dirty, and many machines are often broken. The treadmills are outdated and sometimes malfunction, which almost caused me a knee injury. I highly recommend not running fast on the treadmills due to potential safety issues. Additionally, be sure to read the contract carefully, as they might charge extra fees.

I recommend if you don’t care about customer service or broken machines

Source: Google

★ 1

Been coming here for a few months until enough is enough. This rundown gym now seems to be saving with electricity by turning off the air conditioning. It's suffocating here beyond comprehension. Bathroom is always disgustingly dirty. And If you complain to management they just laugh. This will be my last month here. I DO NOT RECOMMEND this gym to anyone. So many other great options in the area like the new The Rock on Ditmars and the newly renovated BQE. Too bad for me because Club Fitness location is next to my apartment. But still, enough is enough.

Source: Google

★ 3

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★ 5

Friendly, knowledgeable, and available. Parking is in the pep boys area.

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★ 5

Great gym! I work out at night and I don't have to wait for any of the equipment. Clean and they just added new equipment!

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★ 4

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★ 5

Great location 👌🏾

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★ 5

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★ 1

Used to be one of my best gym's in NYC for years!!!! I was a personal trainer at many gyms in few different countries, including Synergy NYC, which is few blocks away from club fitness.

I left Synergy to come here and workout with a friend of mine and I was an active member for 4-5 years! Including: My wife and my best man. I haven't been to the gym for a year due to an injury. However, I let my wife to go there with my best man cuz a lot of times when she was alone, "obviously, she was getting bothered by other men" so, she wasn't feeling comfortable working out by herself.

The UNPROFESSIONAL stuff, management and owner! Approach my wife, few time with a very rude and unprofessional attitude, to ask her to stop working out with her best-man cuz they do have a personal trainers and if she wants to work out with someone, that someone should be a club fitness personal trainer. Understandable, as I said, I was a personal trainer myself and I know how it works.

The guy (my best man, family friend and member) was there with her just for company and to work out with her, not to train her!!!

Therefore, I did call and I spoke with one of the "managers", and he said "yes sir, we have your wife on video working with this guy!" Listen to how this sounds guys! "We have your wife on video!" Wow

Furthermore, I asked the guy the following question, "sir, at the moment, I'm not working out due to an injury, but soon I will return and start working out with my wife again, that would be a problem?" He said no! She's your wife.... and I said exactly! Thats her best man and I sent him to work out with her so she can feel safe and comfortable! The guy said it's not the same, we doing it for safety reasons! WHAT???😂🤣 I told him, "if you want, I'm willing to forward you my wedding day pics so you can see him, if you think I'm lying." He said I will have someone else contacting you cuz he didn't know what to say, and obviously nobody contacted me. They're too good to do that.

People there are too arrogant! just like the owner!

Long story short guys, this gym lost me, my wife and my best man, one shot. Good luck to them, I wish them the best, God sees, and knows everything.✌️

Source: Google

★ 2

This gym is in terrible condition when it comes to cleanliness; observing the state of the bathrooms and amenities is extremely disgusting.

SAUNA CLEANLINESS
NEVER!! They never properly clean the sauna; there's a thick layer of dirt on the floor, and it appears moldy everywhere.
The person in charge of cleaning NEVER CLEANS THE SAUNA PROPERLY; they should use a brush or a hose and clean that dirt at least once a week!!!
IT'S SUPER DISGUSTING AND NOT HYGIENIC AT ALL.
SHOWERS
Disgustingly dirty, I would like to say that they only wash them once a week, but the trash under the mats has been there for months.
I don't know who came up with the brilliant idea of using mats in the shower; OBVIOUSLY, that worsened the hygiene conditions since THEY NEVER CLEAN THEM.
The evidence in the photographs proves it.

JACUZZI
This is also a SCAM, THERE IS NO JACUZZI, it doesn't work, and IT WILL NEVER WORK.
But the problem is not only that there is no jacuzzi; the problem is that THEY DO NOT CLEAN THAT AREA, and it looks disgustingly dirty and unpleasant.

LOCKER ROOM
Like the other amenities, the locker room is disgustingly dirty; the air ducts are filled with dirt.
There's a lot of garbage inside the lockers.
And the garbage on the floor is not picked up; it can stay there for hours, and NOBODY COMES TO PICK IT UP.

BATHROOMS
Disgustingly dirty.
The showers drip.
The shower handles don't work.
The water pressure is very low.

NO TOWELS
There's no towel service, for the price they charge, not having something like that is ridiculous.

BAGS
Sometimes they don't even provide bags, and it's ridiculous.

DISORGANIZATION
Nobody puts the dumbbells or weights in the right place.
People spend their time recording themselves, and it's really uncomfortable to do a routine and be recorded by people of dubious reputation.
The machines smell quite bad.

SERVICE
The service from the employees is terrible; the women at the reception spend their time talking among themselves: a simple good morning, good afternoon, or welcome wouldn't hurt, I mean, out of politeness and courtesy.
The people who work in the offices are also very unpleasant, both in attitude and professionalism.

Source: Google

★ 1

Service & Staff can really just kill a place and this is a prime example of that. The guy front desk team member, Mahdi is a miserable man. A little power to check people into the gym gets to people's heads it seems. Its 8:30 in the morning and we are arguing over signing me BACK UP for my monthly membership. The staff makes people not want to resign their memberships, luckily not many options around at this size or they'd be out. Would advise management to remove team members who can't atleast start with "Good Morning" and a half smile to patrons that come in.

Source: Google

★ 4

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★ 3

Increasingly disappointed by this gym. Been coming here since 2013, and the level of service is noticeably down. Post-pandemic there's no longer towel service, of any kind, yet membership prices are up. Group fitness classes are virtually nonexistent as well, though spin classes have somewhat returned. The men's lockerroom and showers are always in a state of filth and disrepair. The steam sauna has reopened aftet a year of being down, but the dry sauna is gross - members disregard the multiple signs posted at the door telling them to remove their shoes before entering as well as to take a shower before going into the sauna. 🤢 Who wants to smell your filthy body that hasn't been washed since earlier that day (if it even was washed recently)? No one. Literally, no one. But there's never any kind of enforcement of the gym rules/policies... and speaking of which... the number of people who ignore the additional signage across the entire gym telling them to put away the weights they've used, and to not use any recording/filming device is staggering. This gym has become filled with the most oblivious and arrogant people. If it wasn't so damn close to my apartment I would most likely find another neighborhood gym.

Source: Google

★ 5

I’ve had a great experience at this gym mainly because of my experience with personal trainer Freddy. He created a workout and nutrition plan that catered to my personal fitness goals and always checked up on my progress throughout the process. We worked together for about 6 months and I saw incredible results that I know I could have never achieved on my own. Highly highly recommend trying some training sessions with him! So personable and fun to workout with, I learned so much!

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★ 5

Great staff and love the atmosphere.

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★ 5

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★ 5

Amazing facility. One of the best Gyms in NYC and I’ve been to over a dozen in over the years. Nothing beats this gym. The staff is very friendly and very respectful. It has the top latest equipment, A huge range of workout equipment. The gym is very clean. A very comfortable gym to train at from beginners to Pros.

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★ 2

Not what it use to be. Now it has :Dirty, smelly restrooms, sinks, un- flushed urinals, lot of lockers r dirty & broken; water taps on 2 nd floor r horrible & have very low water pressure and water is either too hot or too cold . They need to improve on cleanliness and need new management badly & need investors who can improve it inside out. Staff attitude & engaging w/clients need to improve too. Looks like they just want ur membership money & care less about the rest. They have a lot to work on

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★ 5

I joined the gym a few months ago. Very spacious gym with large variety of machines. Most of the staff is very kind and helpful (especially Sarah from the front desk, always very enthusiastic and welcoming). Only downsides are it is a bit of a drive for me, which is not the gym’s fault, and the selection of classes could improve. Overall, wish I had joined sooner!

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★ 5

This gym is so spacious and clean and the girl Tatiana was so nice, helpful and professional. I will definitely be coming back.

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★ 4

Good but I would include more classes although they have improved this during the last year . Very good gym for lifting weights and other similar exercises !

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★ 1

La actitud del staff ( Nelson y Tatiana( cabello rojo)) es pésima, son muy altaneros, groseros y gritan a los clientes . No dure ni dos meses por su actitud grosera Quede muy decepcionado del “ servicio al cliente” .

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★ 5

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★ 1

The staff exhibited rudeness and an unwelcoming attitude. Specifically, Tatiana (the girl with red hair, as described in reviews) and Nelson were particularly impolite and raised their voice . The issue arose because one of my previous guests had already been here, but their system failed to recognize this, even when my guest provided an ID and signed the waiver. Instead of yelling at customers and making false accusations like ‘sneaking people in,’ they should inquire about the situation and avoid being rude and yell at the customers . It would be more constructive for them to inquire about the situation calmly and refrain from being rude to the customers.

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★ 5

Cover all your needs , very clean , new equipment , sauna after workout is my favorite !

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★ 3

Cardio machines are antique. Some people on the third floor reserve two machines, bad practice. Not so clean bathrooms.

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★ 1

Been a member for almost 2 years, the equipment is decent and the locker room is serviceable but the front desk staff is absolutely awful. Always have an attitude and makes you feel not welcome the moment you walk in. Especially the girl with the bright red hair.

Update:
Been a few months since this review and they did hired some new and friendly faces but the girl with the red hair still thinks she is better than any members and it seems she is in a management position .

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★ 4

It has good machines, and a good environment.
(No tacos stand, though). :/

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★ 1

Let me start by saying that Im an astoria native and have lived here all my life. I was a club fitness member for many, many years. This includes friends and family that were/are members there.

The gym USED to be awesome. It was the ONLY gym I’d go to in Astoria. They used to have 4 heavy bags, a sauna that always worked, clean locker rooms with fresh towels, great staff and so on.

I toured the gym recently and its now $80 instead of the $55 or $60 I used to pay and the condition of the gym is…..embarrassing. Its not the club fitness that I once loved. Only one heavy bag now, gym is not well kept, dirty, and from what I hear the sauna is hit or miss.

Its sad that they went down in quality. If they JUST maintained the space better it would be fine, even with the price increase. But with all the other gyms opening up, Club Fitness is towards the bottom.

From seeing all these bad reviews and them being left ignored; I’m going to say their customer service/client relationship is in bad condition too. They used to be a community driven gym with strong ties to the clients who frequented. I wouldn’t put $80 into this gym unless it was the only option around. Maybe the owners are over it and managers don't care, either way. Fail all around.

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★ 4

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★ 3

Member of over a year, 1 of 4 sinks has ever worked in the bathroom. None of the urinals flush actually work? Steam room not functional for months???

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★ 5

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★ 5

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★ 1

Has become dirty, crowded and unkept. The locker room looks like trash, most of the lockers are broken, moldy and dirty.... the bathroom is dirty and there is no heat in the gym. Nobody is enforcing the gym rules and regulations regarding cell phone use, slamming and dropping weights and so on hence why the equipment is always broken. This gym is not what it used to be a few years ago.

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★ 3

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★ 5

Oasis Salon located in Club Fitness is a hidden jewel. Get Manhattan quality haircuts right here in Astoria. In fact, quite a few of my friends now come from Manhattan and Long Island. Stylist Markos Jordan is expert at his craft. This is a full-service salon with so many ways to pamper yourself. This has been my go-to place for many years. I love Markos' haircuts - definitely give him a try and you will be convinced.

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★ 5

Good gym, it’s big, and you can use the machines when you want, it’s not very busy

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★ 3

If they have Zumba dance instead of sprint that would be great

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★ 5

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★ 3

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★ 3

Spacious gym. But I didn't get a very good impression from front desk. Rather the opposite. And when asking about prices she was very vague wich kind of said it all. I'm not signing up.

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★ 3

It's nice and big, but a little annoying traveling between four floors. Has plenty of machines, equipment, and platforms/racks all in great condition. My three complaints are the need for some kind of soft surface area (turf or mats), the men's locker room really needs some basic maintenance, and there is no towel service which makes it much more difficult to get in a quick workout before work or between work and a social event. Great music though!

Source: Google

★ 5

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★ 1

The actual gym has good equipment but, that new Spanish manager I think his name is Nelson is absolute trash, always so rude and has a smug dirty look towards the gym members,I noticed he's a bit condescending to his own staff. I left club fitness

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★ 4

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★ 5

Good

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★ 5

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★ 2

Poor quality and no vision for customer service!

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★ 4

Editing: This gym needs some TLC, for sure. It's great because it's never SUPER crowded and usually clean. (Most likely due to few if any teen/younger members.)
My beef is where it seems that there's been little to no attention to advancing/updating the gym in years, especially since pre-covid. Lots of the men's lockers are falling apart. there's a whirlpool and steam room that haven't been touched in years...
I guess i might just be the type that likes to see an ROI in my gym.. like the ownership wants to make sure its members feel as if they're part of the best gym in the area and it's only going to get better.

Source: Google

★ 2

POOR AIR CONDITIONING

You’re paying more than other gyms in the area for a lot of the services they used to offer such as the jacuzzi not to work.

AND THE AIR CONDITIONER ON THE SECOND FLOOR DOES NOT WORK. Very DANGEROUS IF YOU’RE WORKING OUT ON A HOT DAY OR ANY DAY!

Source: Google

★ 5

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★ 5

One and only - the best place in Queens "Club Fitness". Great service even better machines and equipment. Always clean and detail orientated. After almost 14 years of being a member there I will have to say good buy since I will be moving out from Astoria. Will be missing this place. Cheers

Source: Google

★ 5

When checking in was told to go see a representative Phillip regarding my payment not going through. He had me sit with Davila in order to retrieve new card info. Davila was very smoothing on handling a the issue but I then noticed my daughter had not been visiting the gym. Being upset I wanted to cancel her membership. She and Phillip advised me to go work out then visit Paul after my workout. When I sat with Paul he noticed my frustration and said he would wave the cancellation fee. Let me tell you Paul is the future brains of this family business. FYI I have been going to gyms since the mid 80’s. Like my Greek friend, Elias Seafood would say The Best! Check it out pound for pound the greatest gum in Queens!

Source: Google

★ 2

Best gym in the area as they have lots of equipment, but severe lack of employees enforcing rules, and just a general attitude of not caring about others among the gym goers, which is to be expected in NYC. Monthly membership is around $80 but they trap you into signing up for 12 months, and even after the 12 months is up you need to give over a months notice to cancel.

Source: Google

★ 3

I wasn’t to crazy about this gym went one time and there was no AC in the girls bathroom/ locker room. Mind you their was a heatwave going on outside. I find the juice bar for being internal a bit on the pricier side. I also wasn’t to crazy about the culture of this facility, but at-least I was able to work out.

Source: Google

★ 3

Not bad not worth the money I paid but decent,kinda dirty,gym floors need cleaning,just needs more deep cleaning,what is it with gyms these days,hello owners these are health clubs,cleaning is part of healthy environments,hire cleaning crews,clean up.

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★ 1

10 years iv been going here, I kept my membership just beacuse iv been here for a long time.
This new manager of the gym is total 0 ever since they put him to be in charge gym became so bad, literally its falling apart and thats the reason they loosing all clients, i moved to rock, smells good very clean new equipment, and people whomworks there way more professional.

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★ 4

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★ 5

best in queens!!

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★ 5

Best gym in Queens!

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★ 4

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★ 4

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★ 5

Muy buena atención, muy buen lugar, agradecido con todo el staff, gracias a Pablo y Alejandro!!!

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★ 5

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★ 5

Top. They have day pass for free, to try and see. Not expensive at all.

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★ 4

Wish they brought back the steam room and towels, it was my original reason for joining. But still the best gym in the neighborhood hands down.

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★ 4

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★ 4

Pros: lots of machines, amenities, people are normal never had a bad experience with no one, it’s a big gym u could work out on the main floor which is the one with all the machines on the third floor and the basement also has a lot of equipment with nice squat racks and it’s kinda like a gym of it’s own, and theirs a room thats dedicated to core training and two locker rooms one on the second floor and one in the basement

Cons: Not 24 hours, pretty pricey, they keep u under a contract so if u want to leave the gym you’re gonna have to pay a fee to get out of your contract, it can be very crowded imo for a pricey gym you’d expect it to be exclusive but it really is not, there’s too many cardio machines like it’s not a bad thing but there is like 2 floors just dedicated to it and a extra room on the second floor next to the locker rooms also is cardio, and the main floor also has cardio machines like a lot of space is wasted and u could use that to put more racks, other machines etc…, a few machines sometimes don’t work well and they could replace some of the machines with better ones because they have a few machines that aren’t good in the main floor

Source: Google

★ 5

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★ 5

Awesome fitness club! This place has 3 floors, custom locker room area with lounge, steam room, sauna, showers, etc. There are spacious areas for stretching, yoga, etc. Full weight room with free weights & machines, plus cycling rooms, etc. Very clean and modern place to get in great shape!

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★ 5

The best gym I’ve ever been in my life.
I’ve be coming for 7 years. Always clean with nice equipment. In general the environment is great. Join and you will never regret it.

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★ 4

I’m about to make a year at this gym. Plan to keep coming here since it’s always clean.

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★ 5

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★ 5

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★ 5

Very spacious and clean gym. Has a variety of equipment and loong dumbbell racks. Satff are very professional and nice. Thank you i really enjoyed my time here. See you soon!

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★ 1

Terrible customer service.

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★ 5

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★ 5

Really enjoyed it here, big space and a wide variety of machines,

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★ 2

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★ 5

Great space with plenty of updated equipment. One of the few sauna / steam room options in Astoria. Affordable and convenient.

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★ 5

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★ 1

Customer service in any place is the most important thing in any place that provides service, VIRGINIA from customer service must learn to communicate with people and have empathy..!

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★ 3

The most “okay” of gyms with so much potential to be great. There are no mats and no towels; the dance studio has been closed for at least 6 months and is currently used mysteriously as storage (there is one chair in it); the only class offered is a spin class; the tvs are always on old episodes of the Kardashians or Draftkings with no closed captioning and it’s unclear who that’s for; and there is a lot of wasted space, like a long-defunct juice bar. On the upside, the machines and equipment generally work well and there are a few different spaces with weights, benches, and bars so you can spread out. People are pretty good about wiping the equipment after they’re done and don’t normally hog anything. For what I pay monthly, I would’ve hoped at least for knee pads or yoga mats and the ability to use the empty dance studio.

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★ 5

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★ 3

There is no vending machines on this gym where you can buy water or other drinks! A gym with a high subscription fee should have at least more accessories for their clients!

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★ 2

I went here for around 5 months, and I wouldn’t recommend it. It is way too expensive and they lock you into a contract that you have to pay a fee to get out of. The community that goes there is super toxic - people trying to purposefully intimidate you by trying to push you around, people never re-racking their weights, people setting up camp in front of racks so that no one else can exercise there. That whole place is a mess, I haven’t seen a single worker there actually clean the place, and a lot of the gym equipment that gets broken never gets replaced. I really liked the downstairs area though because they have 3 good squat racks, pull up bars, and some heavy bags. I have found that any other gym in this area is so much better. Also, they don’t even do day passes too???

Source: Google

★ 5

Easily the best gym in the Astoria area. I tried a few others before settling with Club Fitness. Clientele who know what they're doing and clean up after themselves, staff who are kind and helpful, and facilities are great. Sauna and steam room as well as sufficient locker space and showers.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 1

Sauna or steam room doesn't work in womens locker room, hot tub isn't accessible since covid covid started. Stair masters were broken for 3 months... all of them..gym is worth 20$ a month not what they charge...I cannot wait for my contract to be over with.

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★ 5

This gym has been my second home for the past 7 years and I also worked as a personal trainer for them for the past 1.5 year.
I absolutely love it and I will miss it as I am moving to Florida. Family business, cool people, friendly stuff, huge space, a lottttt of machines and equipment, chill vibes and generally you can get easily a good workout!

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★ 5

Worth the price

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★ 5

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★ 3

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★ 2

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★ 5

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★ 4

This gym is great for serious lifters, a lot machines and many barbells. Many hot fit girls here and jacked roid heads give great motivation as well. 4 stars because the bathroom is kind of dirty and moldy.

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★ 4

I was invited by my friend, the gym have variety of material that’s help you to do your work out easy.

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★ 5

Been working out for a few years, and tried some gyms, they are the BEST!

They have so many different machines and weights, barely need to wait for other people to finish; gym is quite clean, and well maintained.

Staffs are very friendly and helpful, and the owner is very kind, reasonable, and easy to talk with.

very sad to move out of the neighborhood, gonna miss them.

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★ 1

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★ 1

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★ 5

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★ 1

A lot of things have changed in this gym since COVID, they stopped providing a lot of the services. Was the best gym in Astoria 2022

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★ 3

Stairmasters on top floor haven’t been working for almost 3 years (since prior Covid). They keep them ON however, they don’t work. Embarrassing!

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★ 5

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★ 3

Great gym but sauna needs to be cleaned. The sauna has a constant smell because the floor hasn’t been cleaned in forever. I don’t understand why that’s the case since the bathroom is directly across from it, you would think that they can give it a quick mop since they have to mop the bathroom anyway. Someone’s not doing there job right or management just doesn’t care which is sad either way. Covid or not things just have to get cleaned regardless. I really hope this review makes a difference, again it’s a great gym I’m not trying to bash it. It just needs more attention on the simple details that should be taken cared of automatically.

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★ 5

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★ 3

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★ 4

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★ 4

Good clean gym with plenty of equipment. Wish they would bring the classes back though

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★ 4

👍

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★ 3

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★ 5

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★ 5

The best gym in Astoria. Staff are very friendly and helpful. There is always enough equipment and space to train. With 3 floors to work out on and a whole bunch of cardio machines. It's worth it.

Source: Google

★ 5

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★ 1

Hmm why am I leaving a 1 star review? Well I consider the gym itself 5 stars. But I had a particular incident that ended up with the owner terminating my membership. I came here on Sunday February 27th with my girlfriend. She came once before to try the trial day pass but she lives in long island so its quite the commute. We didn’t wanna do the membership cause she lived so far and I brought her in a second time trying to get a day pass however the manager on duty that day who has a desk straight ahead when you make a left at the podium, white girl, told us they don’t do one day passes. I did not know this but I wasn’t about to drive back an hr to drop her off and asked if they would consider letting her in this one time because we did not know there was no one day passes after the initial first time. Every gym I’ve been to from low end to high end has offered day passes. It’s a win win situation in terms of revenue coming in for the establishment but hey thats their decision... I asked kindly but she wouldn’t allow her to work out at all and I didnt wanna have her wait but I needed to work out. Didn’t care what the fee was but if it was your gf and you drove an hr there you wouldnt leave without a workout. So i proceeded to bring her in with the girl who worked there continuing to follow me to tell me she couldnt. So in the end management called me to terminate my membership. So this is why I must rate this place 1 star.

Source: Google

★ 2

Almost a year coming here. Many machines not working. Not well-maintained. If any machine stops working they just remove it. A bunch of stairMaster not working.

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★ 3

Website and Google still lists that they have daycare but they got rid of it. 😢

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★ 5

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★ 5

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★ 3

Great gym, the hours are super convenient.

The inner and outer thigh machine on the third floor is not symmetric, please fix. Also people make a line to use it, maybe there should be an extra one. The treadmill on the third floor, first row, next to the door makes a very loud noise when you are running on it.
I have had to use it a couple of times when it gets busy, the noise is very annoying.

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★ 1

Most of the people working out there doesn’t wear face covering, unsanitized equipment, and the management takes no action amid the COVID surge. Terrible experience in general, will never go back

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★ 3

Great gym, howevever they need to do a better job keeping up with the water fountains, they're not properly maintained and filters need to be changed. Men showers appear to not be cleaned daily and visual mold is present.

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★ 1

The gym is poorly maintained ever since covid started. They made a bunch of excuses why they are not providing certain services due to covid while they do not take any precautionary actions for the covid at all. The staffs do not know what their policy is. They do not provide a written evidence for your cancellation and then charge you next month. so make sure you get written confirmation when you cancel out the gym.

Source: Google

★ 5

Source: Google