★ 2

I have attended 19 classes here, and on several occasions I’ve noticed others arriving 10–15 minutes late and still being allowed in. Yesterday was my first time arriving late (7:09 for a 7:00 PM class), and the general manager refused to let me in, stating there’s a strict 5-minute cut-off. While I understand policies, I’ve seen this rule not enforced consistently with other members.

In addition, I’ve noticed the studio isn’t being cleaned thoroughly under the equipment, and a few classes have felt unpleasant because of it.

The instructors are great I have not went to one class I can say the workout was not worth it. However when it comes to my overall experience it is clear to me that it’s time for me to leave Club Pilates.

Source: Google

★ 2

I’m disappointed with the service at Club Pilates Fresh Meadows lately. I originally gave this studio 5 stars, but I’ve had to lower my rating because of the decline in customer care and responsiveness.

It feels like concerns brought to the staff are often ignored, dismissed, or just never addressed. The only consistently great instructor here is Maureen — she’s excellent — but unfortunately, the rest don’t measure up. Another major issue is the class schedule. The more challenging classes are never at convenient times, and despite multiple requests from several members (including myself) for earlier and more frequent advanced classes, no changes have been made.

Since new management took over, they’ve also implemented an unreasonable “five-minute rule,” which I feel is overly rigid. One morning, I was stuck behind a garbage truck and ended up a few minutes late. I explained the situation to the front desk, but the staff member was unhelpful and refused to let me join, even though it was early in the morning and clearly out of my control.

On top of that, many classes spend way too much time on footwork, which takes away from having a more well-rounded and challenging workout.

Overall, I’m really disappointed with how this studio is being run now. The lack of flexibility, poor customer service, and unwillingness to listen to member feedback have taken away from what used to be a great experience.

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★ 1

It is impossible to get in touch with anyone at the studio. I tried calling and I get a message that’s states the mailbox is full. Other than that the place is great.

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★ 1

I'm extremely disappointed with this studio. Not only are classes constantly fully booked, but now my class was cancelled without proper notice. This is completely unacceptable. I don’t know how many more chances I’m willing to give, but this may be the last. I'm seriously considering cancelling my membership, and honestly, others should too. It feels like this studio is more focused on taking your money than providing reliable service. Very frustrating experience.

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★ 5

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★ 5

I'm loving the classes. Great for your core muscles.

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★ 5

Edwin is an excellent and patient instructor. I love taking his classes.

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★ 5

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★ 5

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★ 5

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★ 5

Been going for the past 2 months and love the classes!

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★ 5

I've been attending this club since it opened. I love it here. All of the instructors are great! Each have their own personal style of teaching which makes it great for anyone. This Pilates location is the best. I'm so glad I joined!!!

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★ 5

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★ 5

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★ 4

I enjoy the classes they are a great addition to my exercise program. The instructors are friendly and professional, the club is clean and welcoming.

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★ 5

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★ 5

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★ 5

Sophie is great. So glad she is back!

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★ 5

The girls at the front are great very charming and the instructor was awesome, went for a intro class and eneded up commiting to three months

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★ 2

The process of pausing my account was such a poor one that I ended up canceling just to be done with it all. The fees that you're expected to remember months after joining and bad attitude I got when trying to pause then cancel made it such that I wouldn't rejoin even though that had been my intention once the weather got cold again.

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★ 5

Not only does this location have great selection of instructors, the staff is wonderfully and so accommodating with everything. They really listen to you and are constantly trying to uplift and improve the visitor experience. I have absolutely no regret starting my Pilates journey here at this specific studio!
Give it a try .

Source: Google

★ 3

Love the studio, but hoping for a little flexibility.

Club Pilates Fresh Meadows — can’t complain at all about the staff, instructors, or the space. Everyone’s amazing and the vibes are always great!

BUT… I do wish the terms could be a little more forgiving. I’ve lost class credits I already paid for just because I didn’t use them within the month. It’s automatic, and honestly, it feels a bit unfair — especially when those classes were paid with hard-earned money to help me feel better, not stress me out more ..

I totally get that there are policies, but maybe there could be an option to carry over unused classes for a bit longer? Life gets busy — I’m trying to stay consistent with Pilates and work to afford the membership. A little wiggle room would mean a lot.

Just sharing this as a friendly suggestion!

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★ 4

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★ 5

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★ 5

Michael was good and helpful.

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★ 5

Staff was so kind and instructor was incredible! Absolutely loved the intro!

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★ 5

I started doing Pilates when this club opened and I’ve falling in love with the exercise routine as well as the instructors and the admin people.

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★ 5

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★ 5

Great environment to be in. I loved my first intro class. Everyone was friendly and helpful

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★ 4

Just did the free intro class and it was a great 30 minutes. The staff is awesome - they're engaged, friendly and approachable. The instructor was great and really nice but she seemed really young and a little nervous. She taught really well though. The facility and equipment were clean. I would recommend it for people in the area who want to do reformer pilates.

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★ 5

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★ 5

Love the instructors, front desk staff and Pilates community.

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★ 3

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★ 5

I've been doing Pilates for a year now, and it’s truly been one of the best commitments I've made to my self-care. The classes are consistently engaging, challenging in the best way, and led with such professionalism and energy. I’ve noticed real improvements in both my physical strength and mental well-being. Highly recommend to anyone looking to invest in themselves!

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★ 5

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★ 4

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★ 5

Very nice but too many people at one session

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★ 5

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★ 4

The intro class was informative and insightful. The environment appears clean. The cost is more than a gym membership that is for sure. I hope the 3 month commitment will incentivize more classes.

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★ 5

It was Great! I like to start my day early,
by taking care of self and then do everything else I need too.

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★ 5

I love this place!

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★ 5

I love Elani, she does such a good job with class! I walked out sweatyyyy!!!

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★ 5

As always, the instructors are phenomenal, knowledgeable and. kind!

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★ 5

Had my intro class with Rosemarie and have to say everyone from the front desk as well as Rosemarie were courteous and helpful. Got yourself a new member

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★ 5

It's almost a year for me here at club Pilates Fresh Meadows, and I have to say I really enjoy it! The instructors and staff are so nice and helpful. The establishment is always so clean. Good location and parking.

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★ 5

Club Pilates Fresh Meadows is fantastic! The staff is welcoming and accommodating making my journey into Pilates so great. The studio is clean and the location is perfect for me. The instructors are fabulous and make it comfortable for beginners like me.

Update: I’ve been going regularly for 1 year and it is still a great place to be. Love the staff … they are the heart of the place!

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★ 5

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★ 5

Pilates has changed my life!

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★ 5

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★ 5

I love Club Pillates! The classes are always challenging and engaging and the instructors are very knowledgeable and experienced! The facility is also very clean. The classes are always fun and motivating!

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★ 5

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★ 5

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★ 5

I never knew I would find a fitness regimen that I would love so much. Not only do I look better but I feel so good. I really enjoy my workouts at club Pilates fresh meadows. All of the instructors are amazing and really make sure you are getting the best out of the workouts. I specifically love taking classes with Ortal, Maureen, Christina and Bushra. These ladies are AMAZING! Their classes are always fire and i leave dead n a good way ! Shout out to the front desk girls for being so nice and for keeping this location clean and bathroom stocked with ladies essentials:) 10/10 recommend club Pilates class fresh meadows.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 1

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★ 5

It helps a lot with pain, awesome!!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I really enjoy going to Club Pilates on Union Tpke, I started in July 2024, the staff and instructors are cool. I really love how I am getting better at planks, coordination and flexibility.

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★ 5

A founding member for one year now. I feel the difference in my body and the way it moves easier compared to a year ago. Although I haven't lost much weight (perhaps 10 #) but my clothes do fit better. Just remember that we need to love ourselves first and foremost. If we don't move,we just rust. Just started doing level 1.5 and feel great.

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★ 1

Very disillusioned, just had to cancel my membership. I downgraded from 8 classes to 4 classes and was charged for both, finally asked to get a refund and was only refunded for 4. They don’t seem to care about member retention. Not to mention my grandmother was scalped for $200 because an employee saw my grandmother tap her car while she was trying to park, there was no visible damage whatsoever. Too many strikes, it’s a shame because there are some great teachers here.

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★ 5

I never experienced a better Pilates gym. I found the instructors that I like and they have a class at every hour which is great with my work schedule. I love club Pilates and would recommend to anyone trying to build their body! Best place on earth!everyone must go!

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★ 5

I absolutely love this studio, the manager is so kind. The teachers are lovely and I will come here forever!

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★ 5

I joined when they first opened and attended for about 5 months. Unfortunately I didn’t have the time to continue, but would love to go back soon. They’re very organized and it was perfect for a postpartum tone up. My favorite instructors were Edwin, Christina , and Bushra!

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★ 5

I have been practicing here since opening April 2024 and LOVE IT. instructors are great, love the workout and experience. I feel like I grew an inch haha.

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★ 5

i recently started pilates and i’m obsessed! the staff at club pilates of fresh meadows are all so welcoming and very nice!

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★ 5

I love Club Pilates fresh meadows, they are very welcoming & clean. I love all of the instructors and I feel great after every class I take here!

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★ 2

I really would like to give a better review but their cancellation policy is unrealistic, there’s no flexibility to work with you. In addition, some instructors are so rude… I would not recommend this place.

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★ 5

Absolutely love going here! It's a bit expensive but so worth it. I started with 4 classes a month, increased to 8, now unlimited! Relaxing environment while get a whole full body workout!

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★ 5

Club Pilates is amazing! Rosemary and Maureen are the absolute best. They are so supportive, knowledgeable, and fun. Highly recommend!

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★ 5

Best place!!

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★ 5

Club Pilates is the most amazing place to workout. I really enjoy the atmosphere. The instructors are very warm and friendly. It’s the highlight of my day.

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★ 5

I joined three months ago and prefer this studio vs another club Pilates branch i went to in Long Island before. The instructors (Rosemarie and Lauren) are my favs!! They both are very attentive and always will help correct you on your form. The studio is also very nice and clean! Would recommend this studio!

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★ 5

Club Pilates is a neighborhood gem! The classes are engaging, the instructors are knowledgeable, and the environment is always welcoming. It’s the perfect place to get a great workout and feel part of a community. Highly recommend for all fitness levels.

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★ 5

I’ve been practicing Pilates for several months now, and I can honestly say it has been a transformative experience. The focus on controlled movement, breathwork, and strengthening muscles I didn’t even know I had has made a huge difference in my body. Not only have I gained flexibility and strength, but I also feel more centered and mindful in my daily life. The sessions are challenging yet empowering, and the instructor’s guidance ensures I’m always improving my form and technique. Pilates has truly helped me build a stronger, more resilient body, and I look forward to every session! Highly recommend it to anyone looking to improve their overall fitness and well-being.

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★ 1

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★ 5

Pilates fresh meadows opened in April 2024 and it’s a great studio with friendly instructors and challenging classes!

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★ 5

Maude is amazing! I always feel like I’ve had a great workout, I look forward to her scultp class weekly. Great experience

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★ 4

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★ 5

Club Pilates has been fantastic for my fitness journey! The studio is clean, welcoming, and well-equipped. The best part is the incredible instructors: Cristina, Bushra, Edwin, and Maude are my favorites.
There’s a great variety of classes for all levels, and the instructors tailor their guidance to meet individual needs. The community here is strong, and the staff truly care about our progress.In short, Club Pilates is a great place to work out and get stronger. Highly recommend!

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★ 5

Great studio, wonderful instructors and fun workouts!

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★ 5

I LOVE this studio! Extremely spacious, clean, and the staff is so friendly and welcoming. I highly recommend booking a class here or purchasing a membership -- whether you have Pilates experience or not, there is a class for everyone!

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★ 1

They charge 100$ to cancel the membership or they just keep on charging 300$. None of this was made clear to me or I would have never joined to begin with. You won’t get any space in classes because there are waitlists for most. Better and more effective to go to the gym and diet the classes here are nothing you can’t do on your own

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★ 5

I've been coming here since they first opened. I have never done Pilates before and the staff really make me feel comfortable. There are a lot of options as far as instructors and classes. Every instructor has their own style, however they're all very good at communicating and guiding you. My top favs are Maude, Eleni, and Edwin. I'm sure the rest are good too but these instructors are within my time availability as well.
There is street parking and meter. Everything inside is new and beautiful. I definitely see myself continuing my membership for a very long time.

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★ 5

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