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Pilates studioAbout the Club
Club Pilates West 57th is a boutique Pilates studio specializing in reformer fusion classes for anyone, at any age or fitness level. Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.
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Reviews
P
★ 5
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Shahd Saleh
★ 5
Annie was so welcoming and very kind
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Andrea Balogh
★ 3
I love the club but not this class. The instructor wore a mask which made it almost impossible to understand the instructions given and the instructions were complicated and confusing.
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lauree berger Turman
★ 5
Jenny is the BEST! She is engaged in every class, paying attention to her hard working students, and always striving to make each class a new experience.
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Mary Hughes
★ 5
11/25
I have been a member of this studio for more than 2 years. My health has been transformed and these classes are better than ever. Jenny, Kylie, nice young man greeting us- everyone is so amazing.
Every single class has been amazing. I get to Kylie’s classes most often and I love the variety and attention each instructor has given me. I have only been doing Pilates 6 months and I love it.
4/15/24 added to say that Bailey rocks- because of my mistake I missed a class. She helped get into another. Really REALLY appreciate the nice people who are always there to help. I am feeling better and better and I feel renewed after each class.
6/14/24: sub teacher Cali was EXCELLENT!! I leave every class invigorated and happy. 😊
Source: Google
Michelle Ciraci
★ 5
Annie is the best
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Ananya Purushottam
★ 5
Annie and Clementine are amazing! Annie is my favorite, her classes have great structure and the perfect level of challenge. It is also very easy to connect with the studio and reschedule lessons etc. 11/10!
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Tracy Carrara
★ 5
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Julie Taylor
★ 5
Clementine is my main instructor at w57 Club Pilates. She is a stable and strong instructor. I’m thankful for her presence. Shout out to Clementine and Club57 Pilates!
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Kirk Cambridge Del-Pesche
★ 5
What an incredibly powerful 1st session. I felt it in every part of my body. I am hooked!
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Donna Bonino
★ 5
Just what I needed!!! Great class!!!🩷
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Siriluck Mim Rattanawaropas
★ 5
Jessica is very knowledgable and has great communication skills. She also takes time to talk to me after class about my postpartum journey, professionally, which is super helpful. Love her class!
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Federica B.
★ 5
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Anne Collette
★ 1
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Rebecca Weathers
★ 5
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Carole Rowland
★ 5
She is absolutely wonderful. Kylie. I look forward to her classes so much.
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hallimos
★ 5
I've been part of Club Pilates on 57th St since April of 2020. I've gotten stronger and healthier. I adored Kimberly's attention to body position and alignment. Such attention to detail is rare. Molly and Saddiq are superb as well. Now that Kimberly & Molly's gone, Clementine (& others) had taken their spots and you feel that you've really worked out! Clementine is SUPER at adapting some moves when needed and that helps tremendously. She's also very creative and her classes are always fun!
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lali Gesten
★ 5
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Beata Rinne
★ 5
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Kelli Melby
★ 5
Rea is an amazing instructor! Every class is unique and super challenging!
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Eva Flores
★ 5
Flow 1.5 w Rae SO challenging and exhilarating in a great way…if I only took her classes my body would be ok fire! 🔥
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Sophie Le Couedic
★ 1
The pilates itself was enjoyable, however the service was really disappointing and absurd. Over 10 emails, texts, AND calls, but barely a response, overcharging, passive behaviour, hate to be a Karen but happily cancelling my membership with them <3
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Mercedes Menocal Gregoire
★ 5
Kyle, Sadique,, Nina, Rea, Clementine and Caroline are out of this world. A phenomenal and knowledgeable roaster of teachers!
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anthony tait
★ 5
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Me Myself (And I)
★ 5
Juliana at W 57th is amazing! She's the biz
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Pretty Doll
★ 5
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Barbara Bassi
★ 5
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Maria Fiat
★ 5
Nice people& good intro
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Adla Massoud
★ 5
Kylie is the best !
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alaguabirami al
★ 5
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Babsy's Bright Ideas
★ 5
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M Barba
★ 5
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Suzy Gooch
★ 5
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Heather Norgard
★ 5
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Carol Sonnenberg
★ 5
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Shay db
★ 1
DO NOT sign for a membership there!! They will charge you fees they dont tell you about and the manager is so rude and un polite. Dont waste your money is overpriced anyway
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Paulina Salmon
★ 5
This is my second class with Clementine and I can attest to her level of professionalism! The classes are well structured, she has a calming presence, and it is always a lovely time attending her class!
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Ann Severino
★ 2
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C. M. Meier
★ 5
great pilates classes!
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Reina Staley
★ 5
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Tara Luthra
★ 1
I’ve been doing pilates for years and this is the worst studio I have ever been to. Stupidly expensive, and a total scam. There’s charge after charge; and you have no control over deleting your card from their system. It’s all in their hands and they make it so difficult to cancel. Bad communication and attitude, no respect for customer experience or feedback. It doesn’t even deserve one star, but take your money elsewhere and don’t bother. There are WAY better studios all over the city that offer challenging classes combined with good customer service. This is just a huge money making scam.
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terry fulmer
★ 5
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Jennifer Vilaga
★ 5
Kylie is easy to follow and offers useful corrections. Highly recommend.
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Irina Pankova
★ 5
She has very balanced class
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Luciana Rigotto
★ 5
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Patty “Patri”
★ 5
Saadiq was awesome! I enjoyed my class very much and will return.
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Denise Plunkett
★ 5
Excellent session
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Isabella C
★ 5
The class included a balanced mix of core-strengthening, flexibility-enhancing, and stability exercises. The pacing was steady, allowing time for each exercise while maintaining a good flow. The instructor was attentive, offering personalized corrections and modifications throughout the class.
Source: Google
Jasmine Rincon
★ 5
Saadiq! That voice…so smooth and peaceful while making me do things that make my muscles burn in the best way! Amazingly knowledgeable and patient, I would take any class he’s teaching!
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Isa Frias
★ 5
Rachel is great! Love her classes!
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Jenny Merino
★ 5
Amazing class ! 😊
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Marcos
★ 2
I had a very bad experience with customer service not replying after 24 hours a text. And the main communication tool is texting. Escalate to the manager and instead of trying to fix it found some excuses for employee not replaying. Then talked to the manager informing I decided to stay and give it a shot and took 4 days to get back to me. Communication and customer service is unfortunately not their strength.
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Sharon B
★ 5
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Ginger Bo
★ 5
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SangKil Yi
★ 5
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Diane Won
★ 5
Saadiq is the best private pilates instructor I had in my last 15 years of practice. Flexible, disciplined, kind and on point!
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Nell Merlino
★ 5
Saadiq is an excellent instructor. My doctor sent to Pilates to hasten my recovery from long covid. I have experienced vast improvements in my breathing, strength and posture as a result of Saadiq’s caring instruction. I highly recommend him.
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peter depaola
★ 5
Great fun challenge support and community!
Thanks Rachel!
What a blast!
Peter
❤️
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Pallavi Dugal
★ 5
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Demoe
★ 5
Alway a challenging class, Nina is top instructor.
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Spiro Grammatikopoulos
★ 5
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Mona Litwak
★ 5
Heather was great very enthusiastic and informative
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Laura Correa
★ 1
Read reviews before doing any business here.
I put my credit card details on the app and put my name on the waitlist. I was as never able to take any class because of the long waitlists. They charged me for 2 classes and refused to offer solutions and give me a refund. A few months later I got an email saying I owe Club Pilates 184 USD (On top of the 90 usd deducted from my credit card without providing any service) and I’m getting calls from a billing department.
I don’t know about instructors/classes, since I’ve never been here. But reading other comments and from my own experience, their management sucks and has very very bad customer service.
Source: Google
Denise Vidal
★ 4
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Ayelet Schochet
★ 5
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Ruth Barnett
★ 5
Nina explained all the equipment and spoke clearly. I am not an exerciser and this was my first experience with Pilates. I’m not sure I did everything correctly, but Nina was very reassuring, and the experience was positive enough for me to sign up for the next three months, at least….
Source: Google
Maria A
★ 5
I enjoy Julianna classes every time!
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Fatime D
★ 5
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Sherry Young
★ 5
Heather is a GREAT Instructor.
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D Wyeth
★ 5
Thoughtful and effective training.
Source: Google
Marianna Caballero
★ 1
If you want to save time and money, don't go to this studio. I have been to multiple Club Pilates throughout the country and the experience in this one has been a very bad one. They cancel classes (even 6 am classes) constantly and even 5 mins before the scheduled time, so I ended up arriving to the studio to find out that the class had been cancelled. I had an unlimited subscription that they make you keep for 3 months at least, but they don't give you any money back if they cancel your classes.
Source: Google
Angela Viscido - Eclectrix Video
★ 5
Cardio Sculpt with Christi excellent. 🙏
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Steven McGraw
★ 5
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Mira R
★ 5
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Holly Sullivan
★ 5
Mary Rodin is a great instructor!!
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David LeShay
★ 5
Had my first intro class with Heather-one of the most delightful ppl I've met in ages. Can't wait to come back!
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Wendy Baranello
★ 5
Everyone is helpful and welcoming. Kylie is a careful, precise teacher, who pays attention to her students and can modify when appropriate. She is also pleasant and motivates her students to do their best.
Source: Google
Cynthia Scaravilli
★ 5
Julianna is a wonderful teacher: attentive and knowledgeable! Great lessons!
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Peggy Samuels
★ 5
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Dalia Kokush
★ 5
I love Club Pilates! The studio is always so clean all the instructors are so sweet so nice and explain everything so thoroughly. I have auditory processing disorder and am partially deaf. But still, the class is perfect. The instructors use a microphone which isn’t too loud, but also makes it very nice to hear and explain everything with such simplicity that it’s super easy to understand. The studio is so clean and so is the changing room in the bathroom. It always smells amazing and the temperature is perfect not too hot and not too cold. I’m always kindly greeted by the front desk and feel very welcome in the class. Heather and Julianna are my favorite instructors. They’re so energetic and clearly have a passion for Pilates. Heather was hyping me up the whole class complementing my form and it made me feel so confident in my Pilates skills. I love how every day is focused on something else and every Reformer Flow 1.5 I attend is something different. I always feel the burn. Love Club Pilates! Def recommend!
Source: Google
E Marquice
★ 5
Keep up the good work.
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Mighty Acorn
★ 5
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Kim Potter
★ 5
Tess an amazing use of cues. Best I’ve seen at a Club Pilates. If you take the time to listen and correct, you will improve your skill level and form in any of her classes
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Sharon Newman
★ 5
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Ezeiza Herrera
★ 5
Just wow, this is my first month and I’m so glad I treated myself to Pilates. I am challenged and although I’m still a newbie I am excited to step up. Looking forward to this and will probably keep it as a life long routine. The staff and establishment are top notch. Everyone is always friendly and everything is always clean. 💋💪🏽🥰
Source: Google
MiMi O'Connor
★ 5
Tessa is super, knowledgeable and nice. 👍 I learned a lot because Tessa articulates well and clarifies to make sure you too can be precise to obtain proper form.
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Helen Thomas
★ 5
It is always a pleasure.
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Sandra Wilson
★ 5
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Rosemary Moody
★ 5
Saadio was excellent!
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Kathleen Casey
★ 5
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Kavita Supersadsingh
★ 5
Very individual training. Showed me what I was doing right and wrong and how to improve. Was patient and kind.
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Sarah Spillman
★ 5
Great class by Katelynn! I’m a current CP member and instructor and decided to pop in and take a class while in the city. Front desk was welcoming and warm and had a great reformer workout!
Source: Google
Lisa Lombardo
★ 5
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Mina Lee
★ 1
I generally enjoy the instructors at this location - I have been going for more than a year. However when it comes to transparency and responsiveness of their general manager, I have had a poor experience. I was told that there is a discount for healthcare workers and to reach out to the general manager. I emailed months ago and there was never a response. I have to cancel my membership last minute (I was not able to give a 30 day notice unfortunately due to unforeseen circumstances) and emailed the GM again. No response for 2 days - am still waiting for a response. I won’t be returning to this location again and urge others not to as well.
Source: Google
eric gering
★ 5
It was great - Maria is great!
Source: Google
Monica Manalo
★ 5
Just finished a class with Annie. She’s one of the best Pilates instructors here. Smooth routines yet quite challenging.
Source: Google
Allison Easter
★ 5
Excellent class at Club Pilates on 57th St. The facility is beautiful, nice reformers and Rachel was just the best; clear, encouraging and a challenging, well balanced class.
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edmond torn
★ 5
Very original approach yet classic, good pace, challenging
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Nancy Kamen
★ 5
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Cecibel Canarte
★ 5
Excellent
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Michele M
★ 3
Heather is a very good instructor but she played the music too loud…
Source: Google
Justin La Rocca
★ 5
Rachel is great takes the time to explain things I prefer her over the other teachers.
Source: Google
Deborah Jones
★ 5
I love taking Tess class, she really gives me the challenge I need. I think she one of your best instructors. Club Pilates on West 57th street.
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Michell.b
★ 5
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lori cohen
★ 5
Annie gave a great class . She made if challenging and really enjoyable
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Karen Daniels
★ 5
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Andrey Silkin
★ 5
Love this place. Especially Tuesday & Thursday night classes! They are really good workouts
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Jenny Boydston
★ 5
Rachel was AMAZING!!
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Joy B
★ 5
Excellent
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G K
★ 5
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Donna Imperato
★ 5
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Barb Carboy
★ 5
I'm awake now! Great session Heather
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Stacey Maites
★ 5
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R J
★ 4
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Joellen Sommer
★ 5
Cali was the best instructor at this location in quite some time
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Anna Joen
★ 1
Below is what happened last night and for future Pilates goers, you guys better off taking your money somewhere else!!! If I can give a negative star here I would!
I had an awful and disappointing experience last night and the manager at the front desk was less than pleasant!
I’ve tried an intro class recently and right afterwards they tried to sell me the class VERY hard and they said that even when the class that I want to attend shows (on the app) that I’m waitlisted (as it OFTEN is), I can ALWAYS show up regardless because their “waitlist” serves as a placeholder, and they can add me to the class manually. However, THIS IS A FALSE INFORMATION, because they just want to SELL you the membership.
Last night when I showed up for the class, there’s no seat for me. I brought this up to the front desk who happened to be the manager and I said her employees told me false information and this has wasted my time for coming all the way here tonight. She responded rudely and dismissively like “it is what it is, what do you want me to do?” With an awful attitude.
So people who’re searching for Pilates courses, be cautious! because this is how they are going to treat you once you signed up for the membership!
So DO NOT SIGN UP AND TAKE YOUR MONEY SOMEWHERE ELSE!
Now I’m requesting a refund and cancellation of my membership immediately and let’s see how this process goes. I will report back here in the review session.
Source: Google
Nadia Cherubin
★ 5
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Bruce Knopf
★ 5
I recommend Heather our trainer in today’s Pilates Intro class. I also watched her in an earlier class. I will sign up for her classes, b/c she is patient and explains everything, which i need as a beginner.
Source: Google
Susan S
★ 1
Instructor just spouted off verbal instructions knowing it was an intro class with people who had never done Pilates before. Sitting in his spot like he was reading us a book. Just kept going without checking if we had the right form or following the instructions. Poor first impression of the class and facility for not making more of an effort to ensure their intro class would motivate people to do Pilates. All they did was make phone calls and send texts about the intro class but when it came down to the class itself -lame. It was a total waste of time for me.
Source: Google
li emily
★ 5
I took my first class with Shirley and loved it! She was such a good teacher and helped throughout class! Seamless experience and had such a fun time.
Source: Google
Sheila Hilton
★ 5
Club Pilates 57th Street is amazing. I love taking classes with ALL Instructors because each brings a different level of challenge to the practice. The Front Desk staff are polite, courteous and accommodating. I love the atmosphere of comraderie among the practioners.
Source: Google
G D
★ 3
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Kourtnii K
★ 5
What modern science was unable to treat, Pilates was able to resolve- my chronic back pain has “disappeared.” I’ve been taking Kylie’s center & balance class since 2022 and it continues to be the link to keeping me limber & pain free! I can move without limits and wake up able to put socks on (not an easy feat when faced with lower back problems!) Thank you Kylie, the awesome location manager (love the member events) & all the team at club Pilates.
Source: Google
Larry Butler
★ 5
On a scale of one to five, Zoe gets a six! I really love this club; it’s clean, spacious, excellent staff, outstanding instructors, and a wide range of classes and times. Could not be happier with my experience here.
Source: Google
Tara Ostrowe
★ 5
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Genesis Rodriguez
★ 5
Great place - Eddie was very professional and friendly
Instructor Aurore was great
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Sofia Papaderos
★ 5
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Andrew McBrien
★ 5
Have some experience with Pilates and was looking to find a group class program with more class options. Club Pilates has been great in that regard. Classes are pretty convenient (early in day or after work) and I have found a number of challenging courses to work through with some good variety based on the instructor and the focus. All in all a great experience.
Source: Google
Mary Chamulak-Oszustowicz
★ 5
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Avery Yuan
★ 5
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Erika Mencia
★ 5
Love Club Pilates! Bailey’s Control Class 1.5 is definitely challenging but rewarding. Look forward to it every week.
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Poorvi Masand
★ 1
Horrific experience !! Stay away from this location !! Kaia - the branch manager is not only unprofessional but falsely promised me terms that contradict the terms and conditions that she's making you sign - i.e. calling me 7 days ahead of the monthly payment is auto debited to ensure if i wanted to continue due to a back injury issue for which i couldn't commit long term. She not only portrays professional immaturity in dealing with client issues but racism with some of the comments she has made. There are better Pilates studios that don't scam you into signing up based on false promises and being very racist in their dealings. In addition, she was soo uncourteous that she made me forfit 2 personal training sessions and 2 group classes that i had pre-paid for as I didn't want to sign-up for an additional month. Truly a disappointing experience which requires serious attention from senior leadership to avoid risking further disappointments and bad reputation.
Source: Google
Charo Henríquez
★ 5
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Paul Evans
★ 5
I've been going to Club Pilates for about 6 months. All the instructors bring something different to their classes and the classes vary so it never gets routine. I've noticed huge changes in my body in toning, core strength, flexibility balance and movement. I feel far more in tune with my body in movement and at rest. One of the best things I've done for myself. I can't recommend highly enough.
Source: Google
Martin Borell
★ 5
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Sucker Burner
★ 5
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S M
★ 1
This review is solely for the management at this location. I take classes at the Tribeca location also and have never had any problems there! There have been a few instances where there has been class scheduling issues here and the manager does absolutely nothing to fix their mistakes. The first instance happened few months back when as per usual I booked out all my classes for the month through the Club Pilates app and out of the blue the club cancelled all my classes for the entire month. I had confirmation emails and was getting notifications from the app up until class time and once I showed up I sat on my machine only to have them replace me with another member and I had to embarrassingly walk out in front of a full class. When I asked what the issue was, she simply kept trying to tell me the 3rd party platform through which I have signed up for membership through my employer was to blame. This makes no sense because all they do is collect my monthly membership fee and have nothing to do with actual booking or cancelling of classes. I called them to verify this and they confirmed. Next time was an instance where I showed up to a class but they called me afterwards to collect my credit card information, when I asked what for, they said they needed it on file in case I ever missed a class. I provided them my credit card information because I thought this was standard for everyone only to find out they charged me for what they thought was a missed class from the week before, without explaining to me that they were going to charge me before swiping for the transaction. That’s such unethical behavior. The latest incident, I emailed them to tell them I was not feeling well and asked if I could roll over my class credit to next month since the remaining classes for the month were full. Since they allowed me to do this 1 month ago when an instructor fell sick, didn’t think it would be a problem. The studio replied back ‘no problem.’ So I cancelled my class only to have the manager email right after: “I see you were emailed that your credit could roll over to next month. But you actually have your membership through Active & Fit, so we would not be able to extend this past 3/31.. I understand, this policy changed one month ago, and has been enforced by corporate. Usually we can for our regular membership packages, but now all health insurance companies will not allow us to make any alterations.” Not sure what health insurance companies have to do with rolling over a class credit to the following month but this is pretty abysmal customer service for a Pilates studio that collects so much every month in membership fees.
Source: Google
Meeka
★ 5
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Justean De la Cruz
★ 5
Wonderful experience. Very sweet and attentive, will help your form if needed!
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Bhavaniraju Mantena
★ 5
love bailey’s class.
Source: Google
Anaëlle Croteau
★ 5
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Elissa Malek Johnson
★ 5
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Ariella Brown
★ 5
I’ve been coming to this location for about 4 months now and it’s been my first experience with Pilates. Ive been enjoying this studio, the staff is kind and friendly and all the instructors have been great too. Some instructors are a little more hands on/vocal about making sure you're moving correctly, and some you may need to speak up if you have question. That said, there is really a style of instructor for everyone depending on your preferences. Something I really like about the classes (and maybe this is typical), but each class I've been to is slightly different, which keeps the classes familiar but fresh without being too repetitive. For me the best part is after years of lower back pain, (going to doctors, PT, nothing improving) since I’ve consistently attended classes my back pain has significantly decreased. I’m feeling stronger overall and would recommend this studio to anyone new to Pilates or looking for a gentle way to build muscle.
Source: Google
rita mate-kasza
★ 1
I‘ve been a fan of Club Pilates and always looked forward to the classes with great excitement. The instructors are kind and extremely professional so the below is in no shape a criticism of their conduct. However, I question the manner in which scheduling errors are handled at the club. I have been inadvertently accepted to join a level 2 class twice, one of which I attended. My admission to the second class was denied on the same day and just a few hours before the scheduled start time even though management had several business days to review my booking request. When I asked for a refund of the 45 dollar single visit fee due to cancellation on short notice and inconvenience and enquired about the admission process, the manager started reading out the policy over the phone and accusing me of unacceptable behavior when asking for further clarification. This was then ensued by a flurry of bashing text messages sent to my personal cell-phone impersonating the sales director at times and my calls being rejected. I have in the meantime reported the case to the relevant authorities but wanted to share this experience with others. I firmly believe that a large fitness club should have the appropriate means and financial liquidity to handle situations like the above with a more client focused approach. I’m really discouraged from even posting this as I suspect it may prompt further angry messages.
Source: Google
Kaia
★ 5
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Cristina María Castro
★ 5
I’ve very much enjoyed attending classes at Club Pilates. The staff and instructors are great. I especially appreciate their help and guidance as I recover from an injury. Special shout out to Mary, Saadiq, Tess, and Molly!
Source: Google
Nilanjana Bose-Ciupinska
★ 5
Amazing class!! Mary Roditi. Club Pilates west 57!
Source: Google
Emily
★ 1
I had an extremely uncomfortable experience at this Pilates studio after being a loyal customer at here for two years. I decided to cancel my membership immediately after the incident.
The instructor, Michael, was extremely rude to me and kicked me out of the class after I added one blue spring to my Pilates bed for more stability when doing the bridge. He didn't ask me why I do this, or is it because there was any injury of my body that caused that. His quote "Everyone is using two red springs. If you can't do it, you need to leave the class". He repeated at least two times to have me leave the class when I just tried to explain to him why I decided to do that. I was shocked - this is a LEVEL ONE Class, so there were no pre-requisites needed to attend this class. Instead of adjust the spring setting to accomodate for different health conditions, he just insist to have me leave class.
Not sure if he is being racist as he is very nice to his regulars. I am a small Asian woman just FYI, so maybe he thought I would be ok with his attitude.
Also extremly disappointed with the way they handled this at the Pilates studio. The instructor refused to apologize, and the front desk didn't offer any solutions to help with the situation. When I asked the front desk what policy stated the instructor has the rights to kick a customer out of the classroom after they add one more spring, she can't answer.
++++++++++++++++++++++++++++++++++++++++++++++
In response to the owner’s comments below:
On your camera footage, does that capture the whole conversation in that class? Or it has no sound? I am asking because I want to make sure you heard exactly what the instructor said to me during the class that made me angry.
I completely reject you accusation of me disturbing the class or doing something unsafe after repeated requests to stop.
First, all the arguments between me and the instructor happens after the class has ended. We only have very short conversation during the class. If you review the camera footage you should see it yourself very clearly. So I am not sure what you mean by disturbing the class.
Secondly, adding one more blue spring when doing the bridge only adds stability, which is just a fact. The reason I want to ADD a blue spring on top of the two Red springs he required is because it’s more stable, which was when he asked me to leave the class. He never commented on any of the movements that would raise safety concerns. But instead is the other way around - he is asking me to increase the difficulty level by only using two red springs when I don’t feel comfortably doing so. If his ask was to add more springs for stability purpose, I wouldn't have any issues at all. So I also completely reject you accusing me doing something unsafe after repeated requests to stop.
I am very happy to keep this conversation continuing in public. Yes, there are probably much better ways so solve this problem on both of our ends, but unfortunately that doesn’t seem to be the case. You can portray me as a crazy woman or in whatever way you want, but I don’t wake up one day and decide to have arguments with people. In the past two years, I have also never had a single issue with any other instructors in your studio. When I feel like my rights as a customer are not being able to be protected, I have no choice but to stand up for myself. I can understand the customers in that class are trying to protect the instructor, because if I got treated as nice as the way they were treated I would probably do the same. If they got treated the same way as I did, it’s hard for me to believe they will swallow it either.
I wish you very best luck with your business.
Source: Google
ellie crigler
★ 5
Felt great after every class. Loved the instructors! Highly recommend!
Source: Google
Chehrazad Chattaoui
★ 5
Good studio
I like it
Source: Google
Elizabeth Moncrief
★ 5
Please, please have Michael teach a classical class at least once a week!! The workshop today (9/30) was so good, the pace class should be, going through lots of classical exercises. Not even some of the level 2 classes are this good. This was actually a workout and how I was originally taught reformer Pilates and I really enjoyed it! So please, I would love if this classical intermediate class or even a classical advanced class is offered at least once a week, if not more. Thank you!!!
Source: Google
J Chung
★ 5
Great team, always helpful, warm friendly and listens to if you have any body challenges that day to help you.
I love classes with Saadiq, its always the right amount of challenge and pushing you a bit further. He walks around and helps you.indovidually with your posture and he is really attentive to your movements. Others classes are great too (Lauren has good flow so you're not abruptly changing equipment and positions).
I'd recommend if all instructors they can give more individual attention during class and help your position and form it would be even better for all the students!
Source: Google
Karen Moss
★ 5
Just took the Friday 1:00 class with Christy. I'm walking out 10 years younger and completely energized. What a great class! The exercises were original and opened up the joints in a whole new wonderful way. Christy was attentive to everyone and kept us all inspired not to miss a beat. Brava Christy and big gratitude!
Karen Hope Moss
Source: Google
Isabella Lee
★ 5
I've been taking classes here for over 2.5 years now - they've helped me heal from a back injury and been part of my cross training routine ever since. Class is a little pricey but 100% worth it if you find a class/instructor combo that you like. Shoutout to Kylie who keeps us engaged and challenged every week!
Source: Google
Badmon Beatz
★ 5
Having recently moved to this neighborhood I was on the lookout for a welcoming space to kickstart my postpartum weight loss journey. I found more than what I was looking for at this studio but somewhat expensive but worth
My classes w Tess have become a highlight of my week. I can already see the positive changes in my body and mood and hope that continues
in town or not, everyone should give this place a try.
Source: Google
AK
★ 1
After an extremely concerning experience with an instructor during which I was berated during a class to the point of tears there has been no follow up. I was offered a $25 retail credit to make it go away and that wasn't even put into my profile when I tried to use it.
I am now so uncomfortable at this studio and in my own neighborhood in fear that I will run into this instructor (Tess).
I had been coming here every day, referred 4 people, and now can't wait to cancel my membership along with everyone I referred.
Source: Google
חן קוזנצוב
★ 1
Very disappointing. Poor service and they forced us to buy socks for $14. I really do not recommend
Source: Google
Adla Massoud
★ 5
Source: Google
Alana Golubinski
★ 1
This place has very aggressive sales tactics. I was interested in some info and texted them once, but they have proceeded to text me and call me multiple times. I have had 4 phone calls from them, and one at 9:30 at night when I was sleeping. I understand you want to reach out, but when we’re ready we’ll call you. We are busy people, please stop with the aggressive phone calls.
Source: Google
Maggie Ng
★ 5
Good instructors and good variations of classes~
Source: Google
Selena Davis
★ 1
On 3/30/23, I attended the introduction course at the 57th street location. The class was excellent, but the front desk staff's attempt to get me to pay for future classes afterwards was awful. I stated clearly that I would consider it before departing.
An hour later one of the staff called me and continued her sales pitch. I informed her that I could not afford their pricing. She completely disregarded what I said then stated I should not place a value on my physical health. I thought her response was extremely insulting and improper because it disregarded what I told her. Due to this, even if I were thinking about joining, I wouldn't feel confident signing with this club. According to reviews on the BBB website
I can see that their statements about guests being harrassed into signing have some basis. Employees at such site should receive in-depth training in customer service and be aware of when it is appropriate to refrain from pressuring clients to join the club.
Source: Google
Rose davenport
★ 5
The intro class with Saadiq was awesome. Great energy, clear instructions, and he shares how effective the workout moves with your body! I recommend his class!
Source: Google
Crystal Michelle Davis
★ 5
The class was everything. Studio was clean. The instructor was excellent in coaching me. I definitely found my core. It was exhilarating and a breathe of fresh air.
Source: Google
Ria Jethi
★ 5
Lovely experience with Lauren! She’s really good, thorough and because of her I feel super confident about my body and strength. I’m 6 months pregnant and was doubting my flexibility and strength but she literally pushes my limits while supporting me which helps me feel super confident and happy! Thank youuu Lauren ❤️
Source: Google
Salma Mansour
★ 5
Just began taking classes here and every single instructor has made it worthwhile— shout out to Jake, Susan, and my girl Melisssaaaaa for always keeping the energy high and fun!!!! we love enthusiastic queens 😌💅🏽
Source: Google
Y “Bella” N
★ 1
I am a former member of this studio for past two years. The class it self was good and enjoyable. However the customer service is really disappointing. It’s easy to start and hard to leave. I originally told them about my membership cancellation at the beginning of September, the receptionist said it would take 1 month to cancel it and it was accepted. After that, they charge me again next month. I told them about my membership cancellation again. But IT WAS CHARGED AGAIN in November. In total, they actually charged twice after September. I got really tired of it. I can’t get why they make same mistakes. Moreover, after I disputed the charges, they charged me $25 dispute fee on my account and still keep sending me the email to pay it. I can’t believe what on earth why this happened. It’s annoying and this charge has to be removed asap. Because this dispute won’t happen if you guys cancelled membership accordingly. Be aware of this mess for members who wants to quit.
Source: Google
Yoshiko Hiramatsu (Yoshi)
★ 5
I’ve been coming to this studio for a several months now... I used to be a solo work out kind of person but after joining the classes here I’m hooked! While everyone there are so professional, helpful and nice, ( Tess is lovely! Shame I can’t attend her class) I find that Jake is an amazing instructor! His instructions are clear, he pays attention to everyone’s forms and corrects them if necessary. He challenges you and works you hard but ensures you have fun while at it. I only wish he does more classes! Highly recommend the club!
Source: Google
Paula Dorinson
★ 5
Clean, organized, friendly, helpful!
Source: Google
Cia Vale
★ 5
Mary Roditi was PHENOMENAL. I took two of her classes back to back! Such a great instructor!!!
Source: Google
Viviane Topp
★ 5
I came back after a month off. Mary roditi was the perfect class . We touch all the needed points in my body.
Source: Google
Mariana Díaz Álvarez
★ 5
I have been taking classes at this studio for 7 months since I moved to NYC. I have taken pilates classes for several years in other countries but this place is far above. All the teachers (especially Jake, Molly and Kylie) are incredible. The staff is very friendly and the place, as well as the beds and all the equipment, are impeccable. You can really see physical improvements, but you also develop other skills, balance, concentration and breathing. I cannot be happier and more grateful to you. You guys really changed my life 🙏🏼❤️
Source: Google
Lily H.
★ 5
I’ve been going for the past year and the experience has been great. All of the instructors are really professional, knows their stuff, corrects my posture when needed but not too much yet have great humor! I’ve been to other clubpilates and the instructors were meh so i highly recommend! You’ll be sore after each session for sure (i’m level 2) shout out to Jake, Kylie, Zoe! And if you on vacation and need to extend the credit expiry, email fromt desk and they help you!
Source: Google
Marlene A.
★ 5
Awesome Pilates studio and I look forward to each class! They keep it challenging and fresh each and every class so you stay motivated as you progress. All the instructors are fantastic and truly care. Jake in particular is one of my favorite instructors—he teaches you great form and makes the class super fun! Highly recommend this place!
Source: Google
Michelle Martin
★ 5
Great class from Lauren with thorough instructions.
Source: Google
Madhuri Mehta
★ 5
Been going here about 5 months now - I love it! The instructors are great and so are the people at the front desk. Good vibes and a good workout!
Source: Google
Natalie Koons
★ 5
I’ve been coming to this studio for about 6 months and I love it! I had taken Pilates previously, but it had been several years since my last class. They got me into an intro and then I started working on Level 1, then Level 1.5, and now Level 2 classes. It’s amazing how much Pilates builds your strength! I’ve especially enjoyed Jake, Molly, and Zoe’s classes and try to take them whenever I can. ☺️
Source: Google
Kerri Dempsey
★ 5
Absolutely love CP - I bounce around the Hoboken, West NY and Edgewater studios and love them all.
All coaches have a very unique way of delivering fun flows that challenge and work your body and mind
-Leeza is an outstanding challenge who will work you hard and leave you astonished with what your body can accomplish
-Caroline is a fantastic coach with a great personality, educational descriptions, and fantastic fun creative flows that works every muscle
-Bonnie is a wonderful coach who educates and works you every time
-Kelly is so creative and challenging with her flows, and her infectious smile along the way will push you to new thresholds
Thank you CP for your fantastic environment and programs!
Source: Google
Juliet Liu
★ 1
Source: Google
BL C
★ 5
I love this place. Most of the instructors are amazing and it’s great workout. Especially if you have some injuries. I’m usually the only guy in my class which can be good or bad. One bad thing is that they don’t seem to realize that because if differing anatomy, men can’t always press their legs together so tightly. One of the good things is that it’s an environment where I feel like I can go at my own pace and not be judged. Great gym.
Source: Google
Mariia Yarema
★ 5
Amazing place with amazing ppl❤️Definitely recommend it!!!
Source: Google
Meredith Hirsh
★ 5
Roberto and Tess who run the studio are always exceedingly helpful. The studio is clean and feels very covid safe (If anything can these days). Classes are hourly and instructors are knowledgeable. They readily modify for injuries or level of difficulty.
Source: Google
Pratiksha P
★ 5
Absolutely love the studio and all the instructors! The place is super stylish, spacious and a pleasure to work out at. All the instructors are very attentive and make sure everyone has the correct form. I have been taking these classes for the past two weeks now and I'm already noticing changes in my body, posture and flexibility. Beyond worth it!
Source: Google
Iliana Martinez
★ 5
The staff and trainers are friendly and knowledgeable. Trainers took an interest in the members training through injuries and/or surgery and adapted the lessons on the spot. I would highly recommend them.
Source: Google
Carly Lebwohl
★ 1
Unethical business practices. I paid for private session and was never told about the no refund policy. I am now unable to use the session and they will not refund me even though there has been no cost out of their pocket. Stay away from this business and look elsewhere if you want a studio that cares about their clients.
Source: Google
Jenny L
★ 5
Source: Google
patricia williams
★ 5
Source: Google
sarah k
★ 5
Source: Google
Risa Rubin
★ 5
Such a great studio! Great pilates instructors and knowledgeable staff. Highly recommend!
Source: Google
L M
★ 1
This is not a reciprocal Club Pilates location. I’m visiting from Florida and was very disappointed this location does not honor the passport membership benefits.
Source: Google
Emilie Byron
★ 5
I was excited about stopping into Club Pilates on 57th Street, since it is a block away from my building. I took my first class with Jada, and she was amazing. I am getting back into shape after surgery and I need to regain core strength. I joined Club Pilates after my initial class, and I am happy to say that every teacher has exceeded my expectations. The staff members are friendly and helpful and the studio is clean.
Source: Google
Kika Stayerman
★ 5
I was very looking forward for the opening of Club Pilates on West 57th Street. With such a growing neighborhood of people who cherish mindfulness and movement, this came right in time.
The studio is absolutely lovely and welcoming. Huge reformers area with some two dozen beds, as well as a private session dedicated area.
I took the 6am Intro Free class with Maria and she was the most warm (and gorgeous) welcoming face, very methodical about her teaching, great cues, right on time, and overall very inspiring.
The front desk team is a true jewel. They basically made me feel as if I was their most important client.
They have a genuinely the widest smile and they seem to love what they do. Mind you, it was a little before 6am and they were all smiles and happiness regardless :-)
They offer single classes as well as several packages for more consistent practitioners. Packages do require a minimum of 3 months.
The studio also offers purchasing of grip socks and other clothing and accessories.
What a fantastic new neighbor for the west side!
Source: Google
Philip G Hertling
★ 5
Source: Google