★ 5

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★ 5

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★ 5

Really enjoy the classes!

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★ 5

Club Pilates has improved my overall health and confidence. I really enjoyed the community and I always look forward to the workout. All the instructors are so supportive and they create such a welcoming environment. I highly recommend trying out a class

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★ 5

It was a great experience. Staff was excellent

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★ 5

Loved the class

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★ 5

I loved it. Not too intense that everyone can do it

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★ 5

Did an intro class and loved it - instructor was awesome and the pace of the class was great. Staff was friendly and helpful with insights on membership info.

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★ 1

They refused to give my mom a class because she didn’t “understand’ English even tho she understands English pretty well she’s been living in the us for 5 years and it’s insane

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★ 5

Hands down the best money I've ever spent. The teachers are all phenomenal and very invested in the success of their students.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The instructors are absolutely amazing, very warm and welcoming, and provide excellent cueing. The small class size allows for individual attention and feedback. The studio is beautiful, immaculately clean, and has a great sound system and lighting. The classes are fun and challenging, but at the same time feel meditative and relaxing. This is the first fitness membership that I use consistently and that motivates me to get up and to a class, even when it's dark and freezing cold outside. I'm thrilled with my increased strength and the positive changes I'm noticing in my body and mind.

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★ 5

bethanny is the best and i always try to take her classes.

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★ 5

I am in the passport program and visited the Brighton CP. Friendly and welcoming. Shout out to Francesca who is a knowledgeable, challenging and encouraging pilates instructor! She is one of the best instructors out there! I will look for her when I return to the area. Learned several new movements as well!

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★ 5

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★ 5

I look forward to Pilates!

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★ 5

Rita was excellent. She was detailed and explained every position.

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★ 5

Love these classes Bethany and Audra have been amazing!!! I just signed up for the monthly membership after getting a 10 pack to try it out.

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★ 5

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★ 5

After being away from Pilates for about 5 years, the refresher course was very good. I realized how much I miss it and can’t wait to get started again.

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★ 5

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★ 5

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★ 5

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★ 5

I did the intro class and I'm ready to sign up

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★ 5

The staff is helpful and provides clear guidance. The equipment is new, and the gym is clean.

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★ 5

The instructors take the time to explain and make sure that you understand what to do and that you are doing it properly to avoid injury and maximize results.

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★ 5

Great class ❤️

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★ 5

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★ 5

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★ 5

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★ 5

Doing Pilates makes me feel so great and the variety of classes and times here make it so easy for me to fit it all into my schedule.

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★ 5

I just went for an introduction and today my tummy aches from using those muscles.😊

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★ 1

I was a loyal and regular customer there for years (350+) classes. My health and exercise needs changed and I needed a higher intensity exercise so I called to cancel my membership. Heather was kind and was going to let me cancel that day (one day before next month’s billing) and also offered to freeze in case I change my mind. I froze in case I didn’t find an exercise I was happy with. About a month later I called back to cancel, I was told I would receive a call from Heather or Heidi to process and cancel my membership. I never received that call and was billed for the next month. I called asked for a refund and was told Heidi would call me back. Heidi never called me, only texted saying I didn’t cancel in time, despite that rule not being enforced consistently which is confusing for me as a consumer and her dropping the ball on calling me back. I explained this to her over text (because she never called me, which was the professional thing to do). She finally told me I had to wait for Heather to return from maternity leave and provided no date of that and stopped responding. I have two other friends that canceled and also received mixed messages on the rules and had a lack of communication from management. $200 is not an insignificant amount of money and I feel like this has been handled very unprofessionally and I have to suffer from their poor enforcement of their “rules” and inability to be consistent in communicating them to customers. After being a long time customer there, I’m very disappointed and feel like I’ve been scammed. It’s unacceptable.

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★ 5

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★ 5

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★ 5

I am a new member, but I am really enjoying my classes so far. The intro level is a good start and they are very helpful in explaining the props and encouraging you to set your own pace. Try an intro class- it’s free and is a great way to see if you like the reformer based Pilates.

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★ 5

I've been going to Club Pilates for a while now. I love the classes! Building and equipment are clean and workouts challenge me where I'm at. Front end staff and manager go out of their way to make you feel welcome and appreciated.

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★ 5

Loved my first class today! A good challenge but tolerable and I got through it!

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★ 5

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★ 5

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★ 4

Great classes! Super useful app

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★ 5

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★ 5

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★ 5

Great 1st time visit. Would highly recommend!

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★ 5

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★ 5

Great class and instructor!

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★ 5

The people here are incredibly friendly which really relieved a lot of anxiety for me! I don’t like to go to the gym for reasons involving social anxiety and I have never taken any sort of group classes such as these so it was definitely way out of my comfort zone but after the first two classes I felt super confident and welcomed. They start every new member at the same level so you will see people of all different weights, ages, etc. During classes, if you are struggling at any point the instructors offer modified versions of almost every exercise and are very encouraging about only doing as much as you can handle. Also, you don’t have to feel ashamed or worried that other people might judge you because everyone taking those classes with you usually share the struggle!
When booking you can look out for specific instructors and there are plenty of classes to choose from!
Overall I love this place, the membership is pricey but for all the benefits I absolutely think it’s worth it! Not only is it physically beneficial but it has also been really good for my mental health!

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★ 5

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★ 1

I would have recommended Club Pilates till I went to discontinue membership. Now my advice is to join any of the other non-franchise pilates studios. I had an unlimited membership from 10/2023 until I froze it on 8/16/24 for 2 months prior to a new cycle date of 8/27. The freeze was to be available to contractors at our home but during the time off I found that chronic back pain I was experiencing while attending pilates disappeared completely. I could not ignore that even with modifications pilates was contributing to chronic pain and I made a difficult decision to discontinue membership. I began calling 9/23 repeatedly to no one picking up and an inoperable answering system. I finally reached reception 9/26 and was told a manager would need to handle the request but could not guarantee when they would return that call…possibly 2-3 days. The next morning after learning I had been removed from the freeze and charged $179.00 I called asking if the manager was there and was told yes and they were in class. I called back when the class ended and the manager did come to the phone but did not say whom I was speaking with. They became very nasty about the challenge on the charge. One of the comments made was “ having tried to work with me” as if some prior exceptions or favors had been made in my membership. I would have expected the manager to have called me BEFORE taking any action on my account, left the freeze in place with notice having been given during that, st the end of which my membership be canceled. What happened instead leads me to believe there is indeed a punitive cancelation fee of one month on whatever level you are signed on. You would apparently need a crystal ball while you are still taking classes to know you would no longer be wanting to attend 30 days later! So that punitive cancelation fee varies from the 8 class/month fee up to $189 if you have an unlimited membership. I had promoted Club Pilates with favorable reviews the entire time I attended but since this incident removed them. I asked to speak with the owner about the matter prior to that: Carol O’Grady; BP of Corporate & Event Sales for Turtleson. To date no contact has been attempted by the owner. I suspect the owner was not even made aware of the issue created by their manager at the Brighton location. Again my advice is to find a non-franchise pilates studio. There are many whose fee practices and cancelation practices are not deceptive!

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★ 5

My mom and I come here together about once a week. They offer a nice variety of time slots which is perfect for me as a busy college student. The classes are very fun but also a great workout. The studio is clean. My favorite instructor is Paul, his classes are the best, and he always seems to be doing something new.

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★ 5

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★ 5

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★ 5

I really appreciate the club. What is a bit frustrating, though, is when you get used to an instructor and find out that they've been transferred to the other location.

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★ 5

I loved it.

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★ 5

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★ 5

Having a free beginner class is such a great idea. I had a great experience, everyone was friendly, and the class was amazing! I will definitely be back.

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★ 5

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★ 5

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★ 5

I love Francesca. She make sure everybody is getting the most out of their workout without injuring themselves. Definitely will be taking more classes from her.

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★ 5

Very clean, very friendly and they gave the best information for a beginner. Will definitely return for more classes

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★ 5

Great work out! Really feeling it in my core which is the area I want to impact the most.

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★ 5

Helpful staff , clean facility .

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★ 4

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★ 4

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★ 5

I’ve been looking for a Pilates studio that offers classes later in the day cause I work a 9-5 so I tried the Club Pilates introduction class and Michelle was a great instructor. I definitely see myself sticking with this.

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★ 5

Great first class!

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★ 5

Amazing

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★ 5

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★ 5

Great. I will be back.

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★ 5

Love the classes, all the instructors are great !

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★ 5

Great reformer class with Francesca!!

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★ 5

10/10 i love the intro class

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★ 5

Love going here everyday! The instructors are amazing, I can already a see a difference in the way my body looks and feels, focusing on a strong core! they have flexible options to fit everyone’s schedule for workouts!

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★ 5

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★ 5

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★ 5

Really great atmoshpere. The staff was very kind, patient and knowledgeable. Overall great experience!

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★ 5

Great intro class. Informative but no pressure. I will definitely join

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★ 5

I love Club Pilates!!!! The instructors are amazing and classes are never the same, so it gives my body a great workout!!

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★ 5

Great introduction class to pilates! Loved it!!!

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★ 5

Great instructor

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I had a great time for my intro class today. I will most definitely be going back soon!!

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★ 5

Very professional trainers, nice and friendly staff. The premises are clean and well maintained. All in all a great experience!

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★ 5

I did like the pilates class very much! But it is very expensive! Im not sure if its worth the price?

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★ 5

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★ 5

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★ 5

Very friendly staff!

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★ 5

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★ 5

Both teachers were very observant, helpful and knowledgeable.

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★ 5

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★ 5

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★ 5

Great customer service! Their front desk staff is great and instructor was good, the workout was challenging but not difficult and I’m definitely feeling it today (in a good way!). I will be back!

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★ 5

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★ 5

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★ 4

New, clean facilities. Pleasant staff.

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★ 5

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★ 5

Great instructors

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★ 5

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★ 5

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★ 5

Amazing Experience this morning with Allison's Flow class- Really ready to take on the rest of the day!

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★ 5

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★ 5

Clean atmosphere & Friendly staff.

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★ 5

Very responsive to my email inquiry. Reception already knew who I was and about the nurses discount when I showed up. Instructor was very knowledgable and assisted with correcting form which I really appreciated.

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★ 4

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★ 5

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★ 5

The front desk staff, instructors and other members are all so wonderful. A truly welcoming and caring community that creates a positive atmosphere and enjoyable experience, even/especially for people that have struggled with exercise in the past.

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★ 5

Fun Cardio Sculpt with Michelle

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★ 5

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★ 5

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★ 5

Great studio, with instructors that really put an emphasis on good form and continued progression. As someone with back issues, I find Pilates to be one of the things that helps me to stay in shape without causing undue stress. Highly recommend!

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★ 5

Fantastic teachers and relaxing environment. Pilates has greatly helped my mobility and overall core strength.

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★ 5

Love this location of Club Pilates in Brighton! Great people, amazing instructors and real results!

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★ 5

Francesca was an amazing instructor. The class was challenging but flowed well, she gave great cues and corrected when necessary. Wish I lived here so I could attend the Brighton location on a regular basis.

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★ 5

I’ve been a member for a few months now and I love it! I already notice a difference in core strength and flexibility. The instructors are all willing to help and make sure form is correct!

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★ 5

The intro class was a good to try before you sign up!

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★ 5

Classes are great. The instructors are well-trained and enthusiastic.

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★ 1

Walk into Club Pilates to the receptionist eating McDonald’s. The whole place smelled like french fries and fried food. Receptionist Tiara was eating a full McDonald’s meal at the desk while guests arrived. Not something you want to see or smell before Pilates. Very unprofessional. Especially for how much the classes cost.

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★ 5

Club Pilates Brighton NY is so welcoming and offers such amazing class options for every level!

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★ 5

Absolutely wonderful place. The staff are kind and the instructors are knowledgeable. Every class is just challenging enough. I would recommend it to anyone!

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★ 5

I LOVE my classes at Club Pilates and actually look forward to working out there. The instructors are fantastic and there’s always a sense of community in the classes.

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★ 1

My friend and I wanted to take one of their intro classes, but the times they only offered were between 10:00a-12:00p. How is someone with a full time job supposed to try out a class if they are not accommodating to potential customers schedules? They stated no evening times were available because that’s when “most of our members take classes”. Very disappointing.

ETA: it took this business almost 2 years to reply with an AI generated response (Sincerely, “Your Name”). I hope they are now more accommodating to schedules as they stated, but I will never give them my business.

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★ 5

Instructors are amazing, atmosphere is calming, and the workouts are very focused. I truly enjoy ever class so far.

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★ 4

Very good studio and class

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★ 5

Club Pilates classes make me feel so good! I feel stronger and more balanced, both physically and emotionally. The classes are challenging and fun and different every time, even with the same instructor. Love love love how Pilates makes me feel!

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★ 5

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★ 5

Great class. Would go again

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★ 5

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★ 5

They are amazing!

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★ 5

The staff and teachers are incredibly nice. The classes are all new to me and I love them. Low impact and as challenging as I like to make them . Excited to try them all❤️

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★ 5

Love Club pilates! I sleep better, feel better and have a stronger mind set!

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★ 5

Love this Pilates studio so much!!

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★ 5

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★ 5

I love coming here! Such a great workout !

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★ 5

Chelsey is the best instructor!

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★ 5

Love these classes! Best money ever spent on self care. Allison has been a great addition as well. Thank you!

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★ 5

Love Pilates ❤️

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★ 5

I’ve been going to Club Pilates for almost two years and continue to benefit greatly in my balance and strength development, all while maintaining my joint health; this is versus more high-impact exercise that makes one injury-prone.

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★ 5

Awesome intro class can't wait to start my journey

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★ 5

Best part of my day! It’s the only exercise class I can’t wait to go to. You won’t regret it.

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★ 5

Instructors are knowledgeable, supportive and make the classes fun. Each class is different so boredom in never an issue!

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★ 5

Great instructors. Classes are never boring!

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★ 5

i love it here!!!

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★ 5

The instructors and classes have been instrumental in aiding my resolve to improve my health and strengthen my back!

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★ 5

Love this for me! The first fitness option that I truly love and am feeling positive impact from that I have ever done. Love the studio. It's clean; staff - instructors and front desk staff - are great. LOVE IT!

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★ 5

Great studio with enthusiastic trainers who love what they do and care about you! I am always learning so much about how our bodies can work optimally.

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★ 5

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★ 5

I have been with the Brighton Club Pilates since February 1st.
I have noticed an improvement in my posture, feeling more toned, and my mood improved. My overall health feels much better,
The instructors are very knowledgeable, patient, and friendly.
Thank you everyone!! You're the best!!

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★ 5

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★ 5

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★ 5

Great instructors at both locations. The schedule is varied enough that you'll usually always find a class you'll want to take.

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★ 5

Stared with the 4 classes a month membership then upgraded yo the unlimited. The instructors are very good and an overall welcoming atmosphere.

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★ 5

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★ 5

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★ 5

Love love

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★ 5

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★ 5

Since starting classes at Club Pilates, I’ve noticed a significant decrease in my lower back pain, more flexibility/mobility and decreased stress. The instructors at Brighton are so good at explaining the exercises and positions through verbal/tactile cues, which is so key for doing Pilates the right way. Shoutout to Chelsea and Rhonda!!! Love your classes <3

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★ 5

Club Pilates is a great place for people with busy schedules. They have classes all day long which makes it easy to fit in my busy day.

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★ 5

I love Club Pilates! Clean environment with great staff from desk to instructors!

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★ 5

I've been going weekly for 11 months now and I've loved every minute. Between classes I do many of the exercises (or versions of them) at home. I am so much stronger. My posture is better. Even though I haven't lost weight, I've toned muscles allowing me to drop a size. I encourage everyone to give it a try.

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★ 5

A friend and I went for the intro class. We felt very welcomed by Heidi at the front desk. She was pleasant and informative. The positive experience continued in our class with Jessica. She was upbeat and helped us learn the basics. We also enjoyed Brandon as well! Needless to say we signed up 😊

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★ 5

Club Pilates has changed my attitude towards exercise. I am NOT a dancer, athletic, or fit in any way. I am 100 pounds overweight. These instructors have welcomed me, encouraged me to listen to my own body without judgement . Special shout-out to Michele at Brighton who took extra time with me when I felt discouraged...she counseled me and totally changed my mindset when it came to exercise. Love my experience and every staff and instructor here! much thanks.

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★ 1

Ever since they got new owners a lot has changed. If you pay $200 for an unlimited plan it’s not actually unlimited you can only book 15 at a time and as someone who works 8-5 I can only come after 5 and those classes always have an insane waitlist so I’m essentially throwing my money away and can’t get into classes anymore. Very sad because I loved it here but with the way it’s looking me and everyone I have talked to are going to have to cancel our memberships.

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★ 5

Great Pilate reformer studio! Helpful and friendly staff, great location. Classes helped me with the hip pain, flexibility and core strength. Easy system to sign up for a variety of classes. Highly recommend them

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★ 5

Rhonda is amazing and I'm so happy to have found such a great club to practice with the reformers. I had spinal fusion a year ago and the support of the reformer along with isolated movements have made a huge improvement in recovery and beyond.

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★ 5

I love club Pilates. All of the instructors are very knowledgeable and friendly. I look forward to going.

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★ 5

I joined Club Pilates last December. It is an amazing place. All the instructors are knowledgeable and the classes are a bit different each time so you never get bored. I feel stronger then when I started. Love!

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★ 5

Taking classes at Club Pilates in Brighton is one of the best things I have done for my overall health. The practice of reformer pilates is unique, the Club Pilates trainers a true professionals, and the classes are varied and rewarding. Give it a try!

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★ 5

Just started Pilates this past month and I live the way it makes me feel! I love stretching and the exercises are challenging

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★ 5

Love every class!

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★ 5

LOVE Club Pilates! I’ve been going to classes for nine months, I feel stronger, straighter and healthier than I have in years!

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★ 5

Club Pilates in Brighton is literally my home away from home. All of the staff is extremely friendly, Jaide at the front desk is always on top of things and always helps me out when I need it! Every single class is something new and exciting I’ve never been so happy to work out every day. All of the instructors are extremely knowledgeable and even in a full class of 12 you feel like their full attention is on you. Rhonda, Francesca, and Meggie kick my butt in the best way and make me feel so empowered!!!

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★ 5

I love going to Club Pilates on Monroe Avenue. The instructors are awesome and help you keep the correct form. I enjoy all the different instructors and classes. The front desk staff is friendly.

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★ 1

This doesn't seem like an welcoming environment I've been calling for weeks now trying to get a hold of someone, to get a few questions answered so that I'm prepared before booking, however no call has ever been answered and not one of my many voice mails has been returned. I always see advertising for this place and this location isn't far at all from me, but after how things has been going clearly my business isn't wanted. I'll try a different studio in the area.

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★ 5

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★ 5

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