★ 5

Lucy is a great night front desk worker, Rob is an awesome cleaner (keeps everything neat and organized), adding new equipment would be optimal. Love Gio as the gym manager and Jonah is a good looking guy.

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★ 5

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★ 4

This is a good gym. It gets crowded here and there, but in general you can get on the equipment you need. I have never tried the dreaded 5 or 6 pm slot though. 4 stars because they really need a 3rd flat bench. Like, sell the decline bench no one uses that anyways and you can't be over 5'9" cause it isn't adjustable. Dbs go up to 120 I think, bumper plates available if that's your thing.

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★ 5

I love my classes. Kim B and Emily D are the BEST

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★ 5

I used to be a member of Aspen and when Crunch took over I continued with my membership. I have not been disappointed. The group classes are amazing. The instructors make it fun to workout. Alenka makes us work hard but also makes us laugh. Kim has also been a great instructor. I absolutely love the new Pilates class that Kathy has been doing. It is so good to do something different. Kathy is a wonderful instructor also. She pushes us more than we would push ourselves. Great Group Classes.

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★ 5

I was an Aspen member for years and decided to continue after Crunch took over. I enjoy that the classes are posted and organized so that they don’t get overcrowded. The class instructors, especially Kim, are knowledgeable and accommodating for those who may be more or less “fit.” All of the instructors are motivating and great at what they do. The atmosphere is friendly and I enjoy coming in to work out!

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★ 5

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★ 5

Alenka is great!

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★ 5

Love Kim and Joys classes

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★ 5

Awesome gym!! From the friendly staff, reasonable monthly price and variety of classes, it’s perfect. My favorite class are all of Kim L’s HIIT classes!! Thank you Crunch!

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★ 1

Poorly managed, isnt much different from what was before crunch, aspen. Crunch corporate should really conme in and look at the disaster that hs happened since this place has become crunch. Overly crowded and not enough machines especially leg machines and benches. I would love to cancel but there is nothing else in cicero. This place doesnt care about anybody because its the only gym in the area and everyone has a membership. This place has turned into a planet fitness

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★ 2

Before Crunch fitness took over the gym was clean, mirrors were always clean. Floors were well maintained. Now the mirrors are gross. If you do any kind of floor exercises you can see dust balls with hair all around the floor. The bathrooms seem to be out of service as well with no warning on there social media pages or just sending out an email. I've been so disappointed with how the gym is kept under the new ownership. I gave its 2 years under new ownership and it has only gone down hill.

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★ 5

Gio, Jared, and Lucy are the best

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★ 5

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★ 5

Love this place and the people who work here. If you haven’t had the opportunity to get to know Jared, you should. Great guy with great advice!

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★ 5

Gio is the man

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★ 5

Really helpful and kind staff

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★ 5

Lucy is the best.

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★ 5

Very nice gym with a lot of equipment/variety. Love the women's locker room sauna, atmosphere, and friendly staff. Great first experience for me at Crunch! Would recommend to others and would go again!

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★ 1

Not enough leg machines and they break every other week. Literally one smith machine yet this place racks in 95% profit margins from the 13 different clubs and group activities they run. Everyone there complains that there’s one smith machine. Water fountain is either broken or 90° F. The upper management is rlly greedy with money. Front desk is nice but that’s about it.

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★ 5

James is the man.

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★ 5

Adam is the best worker ever

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★ 5

Amazing staff an facility

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★ 5

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★ 5

Great people Rocco was a great inspiration

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★ 5

tanner is a pretty okay worker

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★ 5

Lucy is very responsive and thoughtful, Rob kept things very clean and upkept. Great service overall from the night crew!

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★ 5

Front desk is very friendly and helpful. Very clean compared to a lot of gyms I've been to. Tons of equipment at a reasonable price! Definitely worth 5 star rating!

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★ 3

Giovanni is a excellent trainer

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★ 5

Like a family owned business, the staff makes it a point to get to know you by name , and always have a welcoming aura , 10/10 would recommend starting your fitness journey here

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★ 3

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★ 4

One of the best gyms around. The reasons I don’t give it five stars is because the front desk is often unmanned when I’m trying to purchase energy drinks, there is only one smith machine, and the leg press was broken for months.

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★ 5

I’m glad to see Kevin back. He is always a welcoming smile and willing to help in whatever way possible. Great problem solver.

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★ 5

Whether you’re a beginner or have been working out for a while, this is the place for you. The staff is welcoming and inviting. The gym culture is respectful and won’t hog the free weights or workout stations, for the most part. If you are thinking about joining a gym or switching from gyms, I recommend you give this gym a try.

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★ 5

Alanka is an amazing instructor, the HITT class is killer

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★ 5

Love Crunch in Cicero! I’ve been a member since 2008 and have never considered switching gyms or even having a second membership. The staff are friendly, especially Kevin. He is always pleasant and professional and goes above and beyond for his customers/members.

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★ 5

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★ 5

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★ 5

Donna is unbelievable. She is so friendly and she’s so courteous when I walk in..when I need the TV and close caption she knows how to do it not like anybody else around here. This place is great. I’m glad I joined The place is real clean. Dan is always picking up and cleaning all the machines.You should give her a raise.

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★ 5

Amazing love coming here everyday, great facilities and equipment, staff are amazing

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★ 5

Tina and Donna, in the morning Are always on time and never stop working. They bring a sense of community to the gym.

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★ 5

I’ve been going to Crunch for approximately 2 months, I did a one day tour with Tina after going to another gym for several months. From the beginning, Tina was an outstanding embodiment of customer service, friendliness and commitment. She enthusiastically gave me a tour and showed me several reasons why this facility was a better option than its competitors, from equipment to staff. I’m an early riser and head into Crunch every morning around 5am, and Tina is always here to greet me. Throughout my workouts, I’ve always appreciated how conscious the members of the gym as well as the staff, specifically Tina are of ensuring the facility is clean. I’ll be a member of this gym for the foreseeable future, and the introduction to my journey here was Tina’s friendly smile and open arms. 👍🏼 ⭐️⭐️⭐️⭐️⭐️

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★ 5

Tina is very friendly in the morning! Always very helpful and excited to be here!

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★ 5

Tina is always on time very friendly and accommodating.

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★ 5

Great gym. I’m there 4 to 5 days a week. My only complaint that is that there’s only 1 peck deck. It is in use almost 100% of the time. Very , very popular piece of equipment. Another one would be awesome. Great staff too. Super friendly people.

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★ 5

Love this gym. Front desk staff are so welcoming. Tons of cardio machines and free weights.

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★ 5

Ryan is the best trainer there is! Crunch atmosphere is so welcoming! Best gym ever.

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★ 5

I came in at 7 AM as a brand new crunch member, completely clueless of the amenities. Tina was extremely helpful, giving me a tour and setting me up with the tanning bed and Hydromassage chair. Very welcoming experience joining a gym I hadn’t been to before.

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★ 5

I freaking love this gym!!! It is always clean and the employees are friendly and helpful. I will continue to come back

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★ 5

The best gym in town!

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★ 5

It was a great workout and they showed me all the equipment and how to properly use it.

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★ 5

My Favorite Gym

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★ 5

My favorite of the local three!! Open Floorplan, lots of energy and tons of equipment.

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★ 4

I love this gym. I work out here 5 times a week. It's right next to my job and it's always clean. The ONLY thing I don't like and the reason for only 4 stars is there's only 1 smith machine. I do a large part of my workouts on a smith machine because it's safe, you can isolate muscles and work to failure without needing a spotter. But there's always someone on it when I need it because there's only 1. Planet fitness has 4, but I don't like planet fitness their cable machines are ancient and it smells like butt. Just get a second smith machine and I'll change it to 5 stars and buy you all lunch.

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★ 3

Not a bad gym. Hours are a absolutely horrible though

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★ 5

The best Crunch I've ever been to.

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★ 1

Manager @ Crunch Cicero,

I have contacted you multiple times this year asking you to stop charging my card for a membership that I cancelled last year. Most recently, on 16 Sep 2024 I called and spoke to a member of your staff who put me in touch with the GM. After multiple email exchanges I was told that you would investigate it and figure out why I am still being charged and get back to me and since then no one has gotten back to me, I have not received a refund to my card, and I am still being charged.

Background for reference

Brad S. Addison

I physically came into your gym in Cicero last year and cancelled my membership on an IPAD per the representative at the desk. I asked if that is all that I had to do and I was told yes, after speaking with someone on the phone a year later, they asked if I received an email as a secondary cancellation procedure, my response was no, and then I asked; why would I need to validate my cancellation if I physically walked into your business and cancelled it on your computer equipment? Furthermore, after multiple inquiries over the past year, if this was indeed a requirement; how come no one has sent me this magical cancellation email that would prevent you from continuing to charge my card this membership fee that I cancelled a year ago.

I was told that you would work this, confirm my refund, and cancel this reoccurring fee. I am sure that you can tell that from the entry scans in your system, I have only entered your establishment maybe two times in the last five years, so I am not sure why this continues to be a problem.

I am a hardworking, honest individual who faithfully paid my dues to you, and for you to continue to take my money after being asked so many times is “Wrong” on all accords.

I am requesting that my card be refunded from the date of my cancellation and that you stop charging my card. A written response to my request is requested.

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★ 1

To whom it may concern,

I cancelled my son’s membership on Aug. 3 with his last visit to Crunch fitness on 7/19/24. I called crunch fitness again today 8/24/24 where I was assured that this cancellation would have been handled.

This is total corruption. If I see a single charge on my card moving forward you can assume I will seek litigation.

Cancel the membership immediately. This is ridiculous.

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★ 5

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★ 5

I can’t even begin to put in words how awesome the staff was here!!! From the second I walked in the door Tina made me feel welcomed even though she was doing about 100 others things at the same time! I was only in town for a week but being at this gym was the best week imaginable! Every time from here on out I’ll only be going to this gym!

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★ 1

I decided to cancel my gym membership being that I couldn’t make it there to work out . They had me pay another month that I was leaving because I couldn’t make it there not only that my yearly membership was approaching so they made me pay for a gym Membership that I wouldn’t even be using. What kind of business is this . So they got me for the month that I just paid 4 days before the phone call to cancel , and another 110.00 dollars to leave a gym . This is what I call bad business !!!!!!!!!!!

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★ 1

They have to many entitled selfish people doing super sets and they only have one of every machine. Only occupying one machine is A unenforced rule. So either you use nothing or you move someones water bottle/cellphone off the machine and take it well there at there 2nd machine and sometimes theres a argument

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★ 1

Crunch Fitness is horrible and they make it impossible to cancel your membership. Give you a number to call because they are incapable of doing it at the location you signed up in for some reason. Then the number you call will go and just hang up on you while you are trying to get ahold of an actual person. Never should of changed from Aspen to Crunch

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★ 1

Check your bill! If you were an Aspen member, you will get charged about $85 dollars suddenly. I did not give consent, nor was I informed about this change! Happened over night. Pure GREED and textbook fraud. Stay far away from this facility.

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★ 4

Remodeled the gym, lots of new weights/trx equipment but I feel it’s lacking on cardio. Coming here on a weekend is intense. Very hard to get on a machine. Overall decent gym for 9.99$ a month
Daycare center inside for the higher monthly rates, tanning and classes offered also.

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★ 5

As a long-time fitness enthusiast, I can confidently say that the newly renovated Crunch is a game-changer. The updated equipment and facilities make each workout session more efficient and enjoyable. It's the perfect environment for those serious about their fitness journey. Crunch is a wonderful gym and I’m thankful to be a member. Come join Crunch! 😁

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★ 5

Love the facelift and new equipment, always friendly staff as well as management

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★ 5

Best gym to work at love teaching group exercise classes and HIIT Zone classes. All brand new inside and looks amazing

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★ 1

Zero communication about the change to become crunch fitness. If you want to cancel, you have to give 30+ days notice (it will be cancelled enter your next billing cycle. They recently added a $2 “convenience fee” to their monthly billing.

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★ 1

Charging me a bunch of fees that I did not sign up for, if spent at least an extra hundred bucks on mistakes from them that. Convince fee of $2. What a joke it’s an inconvenience to call them every month to ask for my money back. Don’t come here lol.

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★ 4

The new partnership with Crunch is refreshing. The new equipment was needed, and is all great. Plenty of equipment to go around , no more waiting in line or constantly nagging people sitting on their phone “how many more sets bro” to get them moving.

My biggest gripe, the hours which have changed more than once recently. (As of writing this review the hours have changed for Fridays effective 17 days ago, they now close at 9p but a google search still shows them open till 10p). Social media shows the updated hours but didn’t think to have to check social media.

There are no respectable gyms within 30 mins of my house apart from Powerhouse Bville, or Planet Fitness (a joke to the fitness community) that are 24/7, or that have late weekend hours. Crunch-Cicero appears to have a pretty big LEO, First Responder, and military demographic, all of which are shift workers myself included. Most weekends it’s difficult to fit a workout in my schedule, or at least ones where i’m not planning my day around being able to rush in 30 or 45 minutes before close.

Would be cool if Crunch could fill the gap where other local gyms fall short on the weekends. But I get i’m likely the minority wishing for this.

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★ 3

Too noisy with new class in gym area
Using microphone

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★ 3

Gym is fine . Guests can be rude . Not wiping machines when done and loitering on circuit machines for an eternity

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★ 3

The gym is OK. They took out most of the cardio equipment I liked. The guests, however, are extremely rude. Many of the guests do not wipe the machines down after use and more than many of the guests sit on the machines for so long, reading their phones in between reps (5 minute rest between reps seems excessive). Come on people, let us do our workout. Go play on your phones somewhere else!! You are at the gym for a reason.

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★ 1

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★ 1

Absolute trash company ran by trash employees. The only way they make money is by scamming people and trying to charge them without their knowledge (clearly I'm not the only one as seen by others reviews.) 100% needs a lawsuit against them for fraud. They also hang up on you when you try to get answers.

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★ 1

Haven't been to this gym in years. Used to love it. Was grandfathered in at $5/month nearly 20 years ago. I'd have been happy to pay even having moved to another city. However I received a bill for $130.99 via email! Apparently because my card isn't tied to the account now. Note, I've not been in that facility for nearly 2 years. Changing pricing arbitrary is not acceptable and poor business without good communication. I will never set for in the gym again nor pay for monthly costs I've never incurred. Major thumbs down for a garbage price increase.

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★ 4

Love this place and the people! Great classes. Excellent and exhausting workouts!

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★ 1

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★ 2

Im giving this gym 2 stars not for the facility but for all the people that use this gym and take an enormous amounts of time using the machines and bench's. Very hard to get a workout in when they take 30 minutes on units.

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★ 1

While not used in the last several years, Ive kept the membership as a back up. I pay annually, the fee was minimal as I paid much up front. The place is being bought out by Crunch, I went to ask for my balance back, including an annual membership fee of $39, that is due in September. The blonde working at the Cicero location asked me if I was going somewhere else, which I have been going to a gym that is more expensive, and I told her. She said Aspen is no more and for what I pay at the other gym, I’m worried about $59.00. Worried, no, I paid up front including a membership fee for a place that as she said “is no more” good faith as I have for many years, want it back, yes. I do hope the new owners have better customer service than the Blonde. Will be leaving the review with them as well.

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★ 4

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★ 1

Honestly I never complain but Jesus the owners and people running this place are the worst. Tried canceling numerous times after I moved out of state. Now that I'm home for a short time, I go to the location I usually went too and they are gone... they charged me and aren't even here!!!!!

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★ 5

I’ve been a member since 2011. Always found it to be a clean and well kept facility.
In August of 2022 I slipped off my stepladder painting my garage. I totally ruptured my quad tendon. Completely pulled it off the quad muscle.
After surgery and 6 weeks of PT, I was ok’d by my surgeon to resume gym activities.
I started once a week sessions with Luke Angiolillo one of aspens trainers.
He has done wonders for restrengthening, getting the flexibility and stability back in my knee.
I also do a couple more days a week on my own.
If you like someone to introduce you to overall fitness or specialized training, I HIGHLY RECOMMEND LUKE!

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★ 1

DIRTY DIRTY DIRTY. Within 5 minutes I knew this was not the gym for me. Also treated very rudely by staff who didn’t seem to want to answer any questions. Did not feel valued. I felt like just a number. AVOID AT ALL COSTS.

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★ 5

Aspen fitness is the best gym in CNY hands down. The staff is awesome and the equipment is amazing. So don’t bother with anything else and go to Aspen.

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★ 5

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★ 5

Favorite gym to go to, the workers Ramsey and rob are great, they make the gym.

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★ 4

It’s a good gym to workout in. I have been a member for maybe 15 plus years. My only complaint is they don’t ever get new equipment like the other gyms have. I don’t pay a lot, so not much to complain about, overall a solid gym just not very fancy.

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★ 4

Been going here for years but recently the increase in 15-18 year old kids standing around, 5-6 in a group deep, doing nothing has tripled. When ya walk in and all machines and weights are taken but only 3 pairs of keys hanging up it annoying. Wish there was a time where "kids" couldn't go so the adults can enjoy a workout.

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★ 5

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★ 4

It is a good workout facility. The only complaint I have I someone leaves his chewed gum in the men's shower on a daily basis, either on a small shelf or the floor of these individual showers. Really disgusting. Management doesn't seem to care

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★ 5

My favorite place to work out! Great space, clean, and wide variety of classes with topnotch trainers! The staff are knowledgeable and friendly and the owner (Nikki) is out of this world amazing! She has made it so much easier for me to stick to my workout routine!

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★ 4

Friendly front desk attendant. Nicely air conditioned. No wait for treadmill. 👍😁

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★ 5

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★ 5

The Variety of equipment, from stair machines, to the classictreadmill and other kinds of similar equipment that I don't even know what they're called or their functionality, to the litany of weights, weight equipment for arms, legs, body, abs and everywhere else, I am working out muscles that I did not even know that had to begin with! the staff is and has always been kind, helpful, respectful and courteous, they have both the lay tanning machines and the stand up machines. The only thing they don't have that I hope they will someday (I am sure she will at some point) . I have lived many places and going to Aspen has truly changed my life in such a positive way. I fully endorse, go to 1-2 a day myself, and recommend any Aspen Gym location.(I prefer Cicero location; based on the proximity to where I live).

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★ 5

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★ 3

I’ll start by saying I have gone to Aspen for about 5 years now and have loved the gym and what it offers. HOWEVER, I just had THE WORST experience with the new management running the drivers village location. From the start of my membership I have had 2 children so of course when I signed up And asked for the daycare to be included it was known to the person who helped me enroll. Today- 5 years later I was told I have to pay $2 extra to bring my second child every time or update my plan. Not once was this EVER mentioned anytime I came to workout for the past 5 years. Now all of a sudden after 5 years I have to change my whole plan or pay 2 dollars every time I come with both my children. I right then and there canceled with them, it has never been brought up in my 5 years going there and I will not be charged more money for the same plan I’ve had for 5 years. Buh-bye

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★ 1

Kind of a cluster in there !

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★ 4

For the love of god cicero please please please!!!!! Get a sauna like fairmount or a steam room PLEASE!!!!!!!!!!! not to menchion the cinema room with dozens of those cycling machines... problably hundreds of thousands of dollars of equipment and hundreds of thousands for all that extra space I don't think ive ever once seen a single person in that room in the 2 years ive been going absolutely insane use that money for something that people will actually use like a pool or jacuzzi or a steam room? oh no wait that would make too much sense wouldn't it?

Update: THEY ACTUALLY LISTENED??? OMG CONGRATULATIONS ASPEN I TOTALLY FORGOT I MADE THIS REVIEW!!!

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★ 5

Great place to get them gains in.

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★ 1

I signed up; went once. The gym was so packed i stood around waiting for weights to open up. After 45 minutes. I left. I told them i didn’t think the gym was a good fit for me (I’m somewhat disabled; minimal exercise). That was fourth day after signing up (thought about it for a day). I was told everything was settled. No charges for three months. Randomly i get a 100$ charge on my card. I filed it as fraud, won via my bank, and called. Apparently I’m still locked in. They’re apparently going to be going to collections. I’ve sent aspen a multitude of emails that have fell onto deaf ears; I’ve received zero emails in response. Do not join this gym; something sketchy is happening here!

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★ 1

Not happy at all. Spoke to 3 different people regarding my decision to cancel my membership due to school and work. One girl I talked to was completely on my side and understood my position but could not do anything because she was not a manager. I spoke with a manager today, and let me tell you, he didn’t seem to care. Come to find out there is a $75 cancellation fee! On top of that there is a $39.99 annual fee! This was brought to my attention when there was a balance on my Aspen Member Account of $60. I should not be paying $115 to cancel a membership. When I came in to sign up I was not told about a cancellation fee, annual fee, or a contract. I was told to sign here and I was off with my day. Communication is key to something like this and management doesn’t seem to care. Overall terrible experience and I hope other people don’t have to go through what I had to go through.

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★ 1

Wasnt told about the 75 dollar cancellation fee when i signed up, they still charged me without my permission. overall horrible gym do not recommend

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★ 5

Clean, very nice staff, equipment always in great shape.

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★ 5

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★ 5

Aspen fitness is the best gym in CNY hands down. Best staff and equipment and they are very knowledgeable. When you are ready to get into the best shape of your life choose Aspen.

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★ 1

Watch your bank account if you’re a standing member! They have MORE THAN DOUBLED annuals fees 🤬. So shady. I never received notification that this was occurring. I have since cancelled my membership.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Best value for a gym membership anywhere. Full commercial gym for a small monthly fee. Staff does a great job keeping equipment and facility clean

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★ 1

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★ 5

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★ 5

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★ 4

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★ 5

Aspen is hands down my go to gym and I love the atmosphere and staff. Since they were able to reopen it is always clean and there are cleaning supplies available for you to use. Also the staff periodically go around and reclean equipment as a safety measure.

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★ 5

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★ 5

Great 'step' class today!

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★ 5

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★ 5

Outside Zumba! Beautiful night for it!

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★ 5

I love this location I love this gym , I highly recommend this gym, this is my second time going to Aspen in Cicero, and I love love love it, I am so excited to go back, the machines are great the staff too, its like walking into a candy store for me, and behold they have punching bags... I will be upgrading my Membership this Friday, There was a gentlemen at the front desk by the name of Mike, he was awesome, and very professional, I signed up Aspen Liverpool RT57, I will go there on rainy days although its minutes from my residence and their great as well don't have me wrong.... I can go on and on about this gym .... I highly recommend this location... Thanks Aspen and staff... PS... I just canceled my Blinks membership ooops....

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★ 5

I have been a member at Aspen since 2013, and I never plan on switching! You get access to all three of their gyms. They have tanning, saunas, child care, towel services, a cardio cinema room, and at the Fairmount location, a juice/shake bar. The owners are amazing, kind people who are involved heavily with the community. They've ensured that all precautions and regulations are followed, from a temperature check at sign-in to hand sanitizing stations set up throughout the gym. There is plenty of space to work out in and equipment to use - They keep all machines in working order, and if something is broken, its fixed within a day or two.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 1

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★ 5

Great to be back! They have taken all the proper precautions.

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★ 5

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★ 4

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★ 1

Still charged their customers for services it could not provide during lockdown. UNCONSCIONABLE and UNETHICAL!!! If you need to make ends meet you should have started a private gofundme, instead of forcing one upon your customers!

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

I have been a since 2004, went in an cancelled membership. I haven't used it in 2 years, Due to medical reasons. The young man that said he took care of it apparently didn't my bank statement showed the deduction of money again so I had to go back in and cancel it again!!!

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★ 5

Clean, friendly, love their Hot Towels service, and plentiful of my favorite classes per week plus we can go to any Aspen in any town at anytime...unlimited times to bring guests.....no questions asked..most end up joining...

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★ 5

Amenities and cleanliness are up to par! Classes and general staff are polite, professional.

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★ 3

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★ 2

Have fun trying to utilize one of the two squat racks during peak or semi-peak hours.

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★ 5

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★ 5

Clean, fast in and out, never to busy...
Good energy, great staff !!!

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★ 4

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★ 4

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★ 1

Today I had a very unprofessional encounter with the owner, Brent, and I cancelled my membership of almost 15 years. I brought a guest with me to work out (he and I have have worked out at Aspen dozens of times together) and Brent accused him of “training” me and said he could not return. When pressed on the issue he stated that bringing guests was a privilege (one they charged me for, mind you) and he was more than happy to process my request to cancel my membership. To set the record straight he was not “training” me, in fact we both have our Certified Personal Training credentials and enjoy working out together. I would hope in the future the owner would learn to value their long term members and not jump to conclusions that are unfounded when their members have far better and higher quality facilities available to choose from in the area. #goingtoBLINK

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★ 5

Good atmosphere and workout machines. They have a stretching area, lots of things for Cardio, legs, quads, abs, biceps, trisceps; honestly you name they should have it.

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★ 5

Many different classes and machines

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★ 5

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★ 5

Hey a great workout everytime

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★ 5

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★ 1

A lot of the employees who work the front desk are extremely rude, it doesn’t have nearly as nice facilities as the other aspens in central ny, and it smells weird. On top of all of that it’s extremely expensive and not very reasonable to people who are just visiting for the weekend.

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★ 5

Loved it here

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★ 5

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★ 4

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★ 4

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★ 5

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★ 4

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★ 4

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★ 5

Always a great work out and a lot of equipment!

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★ 5

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★ 5

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★ 4

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★ 4

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★ 1

I visited this gym with my partner today and I was absolutely NOT pleased. Between the extremely loud clunking of the weights, and the intensely funky smell as soon as one walks through the door, I couldn't even finish my workout. Now, im not saying that gyms should smell like roses and lollipops BUT the smell should not be that bad. And to top it off, the stares that my white partner and I (a woman of color) received from almost each individual in that gym spoke highly of the culture that is practiced. We will not be returning.

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★ 4

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★ 5

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★ 1

I myself have had issues with Aspen, and their billing (which seems to change at their convenience) several times in the past. I had a contract negotiated originally and they (Brent) later told me that I did not have privileges on my membership that I was told I had and had been using for many months leading up to this. He even pulled my old contract, told me I was correct, and then proceeded to tell me that the employee made a mistake and that I had to pay the difference....YEARS LATER...I had to pay more money to get a privilege that I had already been using, and was tempted to leave a poor review at the time. I own a business and I really hate receiving negative feedback over petty issues, so even though I was annoyed at the time I refrained because I believe what goes around comes around and if I held off I was doing the right thing.....however....my girlfriend has recently attempted to terminate her membership that she paid in full for a year in advance, by phone, and was told by (Brent) the manager that she needed to come in to the location and cancel in person, or "hand write a letter" and mail it to the gym if she wanted to cancel....he then threatened her that if she didn't, he was going to begin billing her card for membership dues. She has put no card on file with this company so if he bills her it will be with the card she used to pay for the membership with originally and has given them no authorization no bill. SO in short...I wasn't going to go this route, because I have an absolute disgust for this man Brent and I felt that the company need not suffer for one man, However now that this is affecting a loved one and she (who has just given birth to my son, and has trouble getting out and about with a newborn) is being bullied by this punk, I feel a personal obligation to my fellow man, and to anyone involved with this company, to give a heads up that this is common practice at this joint. This is one of many stories I could reference....I hear it all the time about this guy. In whole .... a nice facility, but when an employee operates like this, it overshadows any good that may take place behind those walls.

Source: Google

★ 5

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★ 1

After three separate instances of my son being hurt by another child in the Kids Korner, I expressed that I was no longer comfortable bringing him, which is the primary reason I opted to spend the extra money on a membership there as opposed to Planet Fitness. The child that had hurt my son, I was told by the manager, had been sent home for similar issues three other times that same week, yet he was still allowed to go. I guess collecting membership dues is more important than the safety of the children there. Additionally, when I cancelled my membership, I was not notified that they were still going to charge me for that money that even though I cancelled before the billing cycle. When I called to dispute the charge, I was basically told that yes someone SHOULD have advised me of their cancellation policy, and the fact that they didn't basically is my problem, not theirs.

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★ 5

Good place for working out.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Great location. Friendly and attentive staff.

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★ 4

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★ 3

I go for the Zumba. They have all the standard gym equipment and TV's, free weights, locker rooms with showers. Child care and tanning are available. It smells like a gym... as do they all.

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★ 4

Good, clean environment. Friendly, knowledgeable staff.

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★ 4

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★ 5

Love it here

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★ 1

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★ 5

Friendly and helpful staff. No issues or complaints

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★ 2

Would be excellent if it weren't for the people/staff in Camillus. There is a personal trainer there "Mike" tall with dark brown hair who is the most rude person I have ever met. Unless you have boobs he doesn't think your good enough to even talk to you. Forget bringing your girlfriend there too. He will ignore you and then step between you to hit on your girlfriend right in your face! I'll go to the gym when Mike is working and he won't even be in the building or won't even greet you unless your a hot girl or complete "meathead". Great equipment, ghetto environment!

Source: Google

★ 4

Source: Google