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Gym Fitness center Personal trainer Physical fitness programAbout the Club
Crunch gym in Lake Grove, NY fuses fitness & fun through awesome group fitness classes, miles of cardio, top-notch equipment, and personal training, all in month-to-month memberships! Come check us out today and see how we keep it So Fresh & So Clean!
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Reviews
Thomas Seguino
★ 2
They should really clean the sauna. Extremely dirty and gross.
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BARIS DIGICI
★ 5
I come to the gym to relax or start my day right, but the TVs are always showing channels full of outdated politicians. Why watch that while working out? I switched gyms hoping for a change, but it’s the same here. The gym itself is fine, so I can’t give a low rating.
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Long Island Lin
★ 5
Love this gym! Very clean, bright and all around good vibe. Tons of classes, tanning (if you’re into that) hydro massage chairs and child care on site. The staff and owners are great. Definitely recommend
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slingbladejeff
★ 3
Need to turn the air conditioner up ,and circulate the air. It's clammy .
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Moob Stew
★ 5
Love the gym! I'm new here and everyone from Myriam who keeps the place super clean to Matt the owner are always pleasant and great you every morning and always polite on the way out! Keep up the great customer service! Honestly I'm very happy with Crunch!! Thank you!
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Jojo Dee
★ 5
I will be coming for the first time I’m excited. I need to be there and attending ASAP
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ann hassler
★ 5
I just left crunch fitness in Lake Grove and was very impressed with the staff the friendliness, the efficiency and the cleanliness this is where I plan to start to work out for the first time in my life
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Justin Garcia
★ 1
Impossible to cancel. They do not respond to emails. Will not refund
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Paul McDermott
★ 5
This is a very clean gym. Equipment is well maintained. The staff is very friendly!!!
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Aurelio Trampe
★ 1
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John Metz
★ 5
I have been working out my entire life. I’m 64 years old now and have been to many different gyms over the years from small to very large national gyms . I’ve been at crunch lake grove for a few years now and can’t say enough about them their staff is amazing, the gym is kept in spotless condition and many of their machines allow you to train left or right side independently which is a great help to me recovering from a stroke !!!! I wish I had two more hands so I could give them 4 thumbs up!!!!
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Realtwod
★ 5
Clean 2 floors track upstairs with more equipment. Lots of space good equipment. occasionally equipment breaks down but that's normal. Wish they were open 24/7 but solid. Worth it. 🔥💯💯
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Taylor Blaney
★ 5
My daughter trained with Angela & loved it!! She was nervous but Angela put her at ease immediately. She explained everything they did clearly while still making it fun. All the trainers are top notch. If you have a son or daughter that is interested in starting their fitness journey this is the place to go 😊💪
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Rhonda Perry
★ 5
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Peter Fennell
★ 5
Great front staff!!!! That one nonchalant guy has such a cool car!!!
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Katharina Waldbaum
★ 5
Best gym ever!!!! So large and always clean. Staff is so cool. Especially Thursday night shift workers they really know what’s up
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Jason Greene
★ 1
Lack of cool air coming through the vents, broken machines and leaky roof. Nobody should go to this place.
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Cosima M
★ 1
Called to ask when yearly fee is due. Person answers the phone with "what's up". Ummm okay...guy can't find my membership even though Lori the owner had me switch from Hauppauge to LG. Guy ended call with " we don't want you here I'm tearing up your paperwork ". If you want to call them back be sure to block your # since they screen calls and let the phone ring once then disconnect on purpose. Go to Hauppauge the people working there are normal and friendly . I'll be taking my complaints to corporate.
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Eliz P
★ 5
Great. Kids friendly at babysitting working hours . I'm feeling free to exercise again!
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Frank Avila
★ 5
James from Personal Training was knowledgeable and helpful in assessing my goals. I recommend him if you are looking for some motivation and adjustments in your workouts.
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Kathleen Costello
★ 5
I’ve been going to Crunch for about 4 years and it’s a great gym. I love taking their spin classes and recently started taking Zumba, which I’m also really enjoying. Their personal training is top notch, both management and staff are super friendly, and the gym floor is always clean and well-maintained.
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Leslie M
★ 5
Nice gym, great for the price.
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Ethan epstein
★ 5
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Richard Figueroa
★ 5
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Steven Rothman
★ 1
Wanted to cancel my membership as I have moved away. They said I need to either be there in person or write a letter and mail it to their address. What kind of BS is that? I cant send an email? Its shady business practice to purposely make it difficult to cancel your membership. Super disappointed.
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John Cornell
★ 5
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Will Brooks
★ 5
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Michael Palazzolo
★ 4
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Aaron P.
★ 5
Crunch is an excellent gym with a little bit of everything. Plenty of equipment and clean. They offer a bunch of classes as well. Big gym that can comfortably accommodate a lot of people without feeling overcrowded.
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Denise R
★ 5
I have been spinning with Nicolle for years and I think it’s time to give her a well deserved shout out! Her classes give me a great burn and she always keeps her music lists fresh and new!
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Amanda Gonzalez
★ 5
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Blake Aye
★ 5
I’ve been a loyal member of Crunch Fitness – Lake Grove since it first opened, and I can confidently say this gym sets the standard for excellence. The facility is exceptionally well-maintained, clean, and sanitary, far exceeding what I’ve experienced at other gyms.
The staff is incredibly welcoming and knowledgeable, always ready to assist with anything you need. The variety of workout equipment and class options caters to everyone—from beginners to advanced athletes. Whether you’re lifting, taking a class, or using the cardio machines, the gym’s positive and motivating atmosphere makes every visit enjoyable.
From the moment you walk through the doors, you can feel the energy and dedication to a great fitness experience. If you’re looking for a top-tier gym in the area, I highly recommend Crunch Fitness – Lake Grove!
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Kevin Rasulo
★ 5
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Ray Morales
★ 5
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gage0558
★ 5
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Siddharth Mangalik
★ 5
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Larry Wasek
★ 5
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Joe Arias
★ 5
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Joseph Eyerman
★ 5
Great gym. Only major qualms I have are 1) the saunas are very small. 3 people can fit sitting down and it's a bit tight, and 2) only 2 flat bench press machines. Staff is great!
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Updated 10/2024
The staff are wonderful. Kelsey checks me in all the time and she is just so welcoming. Great gym and great people.
Source: Google
Ortho Chlordane
★ 4
The gym is nice inside. If the equipment is broken, it’s fixed pretty quick. The one thing that’s annoying is they have these trainers here that have to blast the music so freaking loud that I can’t even hear my music on with my EarPods in and noise cancellation on. Other then that it’s great gym and the staff are very nice
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Kaitlin Higgins
★ 5
I've never really stayed at a gym long enough for it to feel like family but crunch in lake grove is by far a family to me. They have watched both my children grow even my littlest go from not crawling to now running. The vibe is just what I needed. It's clean, the equipment is kept up with. As a woman sometimes when you go to places like this, you could feel uncomfortable, but this is not the case. it definitely felt like home since day one. The fact that they offer a babysitting service is phenomenal. I'm so grateful.
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Victor Alcorn
★ 5
My girlfriend and I have been working out at the Crunch in Lake Grove for a while and I must say the staff is very pleasant and helpful with any questions or help I needed. Go there for a great workout!
PS: I had a very bad experience at the Crunch Hauppauge, management is very rude and judgmental, stay clear of that gym!
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Renee Skett
★ 5
Great gym, we were going to the Hauppauge one and Lake Grove is much better, cleaner and nicer. Don't go to the Hauppauge Crunch.
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D. Marie
★ 4
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Erik
★ 5
Great gym. Friendly staff. Clean and organized. Lots to do.
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Rob Romeo
★ 2
The gym is okay... things to know before you sign up.
Canceling is a nightmare.
You don't have a login as a member so you can't cancel by web. Or by phone. You have to physically show up to the physical location you signed up at.
Crunch Memberships on Long Island aren't usable off long island, which is not what I was told when purchasing my membership.
The sauna never breaks 135 either.
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David W
★ 1
I usually have a great experience at Crunch gyms, but my recent gym session to the Lake Grove Crunch was horrendous. I encountered one of the most disgusting male employee who was racist and rude.
I was at the gym close to closing time around 6 PM on a Sunday, and this white male worker singled me out to rerack the weights while ignoring other predominantly white gym goers. When I told him I would put the weights back after my exercise, he rudely yelled at me not even two minutes later to put them back immediately.
To make matters worse, I saw this same worker, who was wearing a black Crunch hoodie, put the merch back on the shelves as if it were new, despite having worn it all day. This is so unprofessional, unsanitary and straight up disgusting.
The final straw was when this worker entered the women's locker room without knocking or announcing his presence, which left my girlfriend feeling disgusted and violated. I dont understand how this can even happen.
This behavior is straight up unacceptable, and I hope upper management sees this and take action to this worker. This worker should be fired for his discriminatory and unprofessional conduct. This experience has seriously tarnished my view of Crunch, and I hope measures are taken to ensure such incidents do not happen again especially to newer gym goers who deserve a safe space at the gym. Also women should really be careful of this worker as he may go into the womens locker room again like I experienced.
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Vianoutchka Joseph
★ 5
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James Scheller
★ 5
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Anika Quadir
★ 4
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Jason Lambert
★ 5
Clean, friendly, affordable and convenient.
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s k
★ 5
Great gym...clean machines
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Arthur Kwak (UTC Selden)
★ 1
The gym is fine.
My issue is the staff that handled my membership cancellation.
I had gone into the facility as directed by the phone conversation to cancel my membership.
While there I also asked about a recent $60 charge to my card because until that moment, I had been frozen so I wasn’t expecting any charges.
He condescendingly tell me that’s the annual fee and clarifies that isn’t unfrozen monthly charge. I say “Thats fine, I need still cancel my membership”
And his response “that’s fine by me, you’re gone. Bye”
Very unprofessional but otherwise had an excellent experience at the gym
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RLGNY
★ 5
I've been part of this gym for a year now, and initially, I was super scared, especially as someone who hadn't been to the gym in years because I was healing from some injuries that made me feel super self-conscious.
But the gym was so inviting and friendly, and the entire staff is as well.
I don’t just love working out; I love going to Crunch Fitness Lake Grove. I honestly get sad if I don’t have time to make it to the gym.
The gym is always clean, and there are more than enough machines, weights, and classes, and the community members are so kind. When it comes to the sauna, everyone shares.
Crunch Fitness Lake Grove has been a big part of my healing journey. I will not go anywhere else unless I had to move.
-Ruth G
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M. Greg
★ 5
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justin
★ 1
Usually I don’t leave reviews for places because I can’t be bothered. This place deserves to be shut down. At night the place is always a disaster and the night time young lady behind the front desk is always on her phone or talking to her coworker and never doing her job, I mean I had to go searching for paper towels last night when I was done using the treadmill. Not to mention, I have also seen the owners of this place scream at these poor kids AND these two people, who I assume are personal trainers, are always yelling at each other too! If everyone is so miserable with each other, why don’t you all go find another place to work? This place is garbage and the customer service by the night time worker is always awful, then I tried to come in to speak to the manager and he was flat out rude to me as well. I canceled my membership this morning and will be telling everyone I know to go elsewhere.
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Marcela Casanas
★ 5
Yoga classes with Maggie are amazing, she is dedicated and professional, always helps to improve my process. Just one thing she is only on Tuesdays, it would be awesome to have her more days.
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Landen Bonsera
★ 1
Horrible customer service. Had the wrong email on file so I couldn’t sign-in online, called to fix it, said they did (but didn’t). Had a membership for 10 days, never attended the gym, and because of all this decided to cancel my membership; however, when they have you electrically sign all those documents (that you just sign and don’t look at), you’re agreeing to pay the annual fee of $60 if you want to cancel your membership. That clause is CRUCIAL and should’ve been verbally disclosed. So, on top of the $10 registration fee, I’m now out $70 to a gym with horrible customer service, that I never even went inside. They still made me pay the fee after explaining the entire situation, no compromise. Go to Planet Fitness, it’s way cheaper and I’m sure their customer service is far better than this Crunch location.
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Paul K
★ 5
Clean, well equipped and very helpful front desk staff. One of the better gyms in the area.
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Angela G
★ 5
Great gym awesome owners! Clean!
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Sara Picciano
★ 5
Awesome staff and very clean. All around a great place to workout.
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Aditya Reddy
★ 4
One of the good gyms around this place
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Doralyn Alvarenga
★ 3
There are only 3 racks that are mostly always taken. Lots of cardio machines. Feels too small for all of the people that go there
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Frank Grottola
★ 5
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Caleb Bonilla
★ 5
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Mike Calak
★ 3
Good gym in terms of equipment for price, Unfortunately a bunch of 150lb guys looking at themselves in mirror benching with giant arch and improper form they can’t handle screaming as if they lifted something that was 400lbs.When it was 260lb worse off gym promotes this behavior by filming it as a great accomplishment.If you want to go to the gym for a decent price this is it.But unfortunately you have to deal with this nonsense all day!
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Anthony Mcmanus
★ 5
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Tanaya Payton
★ 5
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Evan Yellico
★ 3
It’s a very nice gym but they have a bunch of broken equipment now and they have not fixed/replaced it. Seats/benches have holes in them, cable machines aren’t working properly. The weight adjustment have broken pieces and can’t be adjusted to those weights. Little things like that has made the experience at crunch much worse for me
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D Boy
★ 3
Gym was ok. Very crowded and hard to do the workouts you want. Also it felt like everyone was on top of eachother in the free weight area which was uncomfortable.
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Bella
★ 5
the only gym with a walking path! finally!
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Deanna Hermida
★ 5
I can’t say enough good things about this gym my husband and I both go and our son who is two is able to go in the kids area where the staff is so sweet to him, we’re so thankful to have this option it was a huge selling point for us and the gym is just overall great.
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Loriann Douglas
★ 5
Clean and friendly. Great equipment.
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Mr G
★ 5
I’ve been to many gyms for many years, this gym is tops. The people are friendly, and the management are professional and patient.
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michael trepiccione
★ 5
The staff is always so welcoming when you walk through the doors, gym is always clean and the equipment is always maintained and kept up with. Best gym I’ve been to
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Amanda Oconnor
★ 5
Honestly this place is great. Staff is friendly and the owners treat you like family. All the equipment is in great shape and they have a variety of different machines. Tania’s the best trainer to ask for her!!
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burcu camlica
★ 5
Great gym! Very clean and the staff is super nice!!!
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Jake Stelcer
★ 5
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Angela Wilkinson
★ 5
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Chris Wesdock
★ 5
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Brenda V.
★ 4
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Fangzhi Z.
★ 4
This is a really awesome gym with some of the must-have machines to train your whole body. The indoor track is nice when you just want to take a quick warm-up walk before your workout without being on the treadmill. The membership fee is reasonably priced when compared with LA fitness.
The only complaint is their venting system. It could be the season, but the gym feels stuffy. I hope the team can address this then it will be a definite 5 star.
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Kid 30912
★ 5
Crunch gym in Lake Grove is the cleanest gym I have ever worked out in. The people who work there are very polite and the equipment is well maintained. I see the owner there often checking on everything. If you haven’t been there I recommend you check them out you will not be disappointed.
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Carol M.
★ 5
Love Crunch fitness the staff,machines& classes are wonderful!
I hadn't been to a gym in a while & felt intimidated until.....
I actually went to my first ride class.
Renae was so encouraging & helpful.
I have been to the chisel ,stretch band class..Zumba - many more!
The weight areas ,indoor track & sauna are so clean & modern!
Dont put off taking care of you!!
You will be so happy you did!!
I am 🤗😁👏
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Gaspare Luca
★ 5
Very clean. Plenty of equipment. Nice atmosphere.
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Karen Prevosto
★ 5
Great classes and great instructors!! Friendly place all around!
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Joey M
★ 4
Went as a guest. Was a very good experience.
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Kelvin H
★ 4
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Kyle Lennon
★ 1
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Dez Oner
★ 5
Went with my bro. It's his gym and my first time going. Pretty cool place. Just not as intense as i like. I'll definitely pay it another visit though.
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Jennifer Lynn
★ 5
I am soooo , so , so happy with this gym ! The staff is friendly and helpful , the equipment is brand new , the faculty it’s self is always clean , the temperature is not to hot or too cold . The members are friendly and they offer a ton of group classes !
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Britney Eisenzapf
★ 5
love this place
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Ganioul Pierre
★ 4
Their price are fairs.
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Rob Scioscia
★ 5
Good customer service and clean
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Elizabeth Turk
★ 5
Clean, open, lots of equipment.
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Robert M (911)
★ 5
Matt is a great owner, along with his parents! Go, enjoy
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nick adamo
★ 1
they be blastin the heat inside when it’s 85 degrees outside I feel like I’m being marinated inside the gym L gym
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Mitch Drucker
★ 5
I have been training at gyms for over 35 years and this place is the best I’ve ever been at. The equipment is great, staff are super friendly, place is ultra clean and the hydrobeds and infrared sauna are amazing. This gym has really changed my life.
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Leonardo Alvarenga
★ 5
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Michael Foley
★ 3
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Breena Hughes
★ 5
Clean with good energy staff. Class was a blast
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Joe Jonez
★ 4
Not crowded, machines available
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ahilas gkts
★ 5
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Brian BAtes
★ 5
Best by far and only improving
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Joseph P Ferraro
★ 3
Thinking about cancelling my membership. Gym is barely clean. Always out of papertowels and toilet paper. This morning I walked into gym at 6:15am. No papertowels or toilet paper in mens room. This is a regular occurance, but come in, at 6:15am? Staff sit around and don't bother to ensure spray bottles filled, bathrooms are cleaned, toilet paper and paper towels are available
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Allan Rosner
★ 5
I have been to many gyms and have used many personal trainers throughout my life. James is by far the best I have ever seen. His knowledge of anatomy, proper form and the appropriate exercises each person needs is without parallel. Not to mention that James has a friendly demeanor and an upbeat personality.
I have seen James train other people as well. He customizes the exercise plan to the needs of each person.
Highly recommended!
By the way, the gym is clean and well equipped. The desk staff is always friendly and cordial.
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Maame Yaa Brako
★ 1
Negative stars if possible. Very shady practices. Terrible at handling refunds. Would highly advise against doing personal training at this gym.
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Jan Rabinowitz
★ 5
Crunch has a great facility with a great staff. Signing up for a membership was extremely easy and they were very flexible in their options. Anyone looking for a membership should certainly look into it.
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Fleurimond Noel
★ 5
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William
★ 5
Great gym, friendly staff, clean facilities and equipment. Highly recommend Crunch fitness to anyone looking to join a gym.
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Brian Hembury
★ 5
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Andrew Candino
★ 5
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Kaneik Nasheim-Morris Brown O’Kennedy
★ 5
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Lauren Saldivias
★ 5
Love the 2 levels, makes it feel spacious.
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Robert Pivowar
★ 5
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Vital Wilsh
★ 5
Giving this Crunch 5 stars as a credit, hoping that the new management will make this place shine again.
-I’ve been a member of this gym since summer 2021. Over the months, the cleanliness of this gym has fallen down. Men lockers can be nasty in the evening, and although the patrons should do a better job keeping it clean, I believe that additional cleaning personnel can make a difference.
-Another issue for me is the usual chaos with barbell plates (disks) at squat racks and benches. It’s PITA to move two or three 45 lbs plates to get to a 10 lbs plate. Again, patrons of this gym could do a better job putting the weights back on racks, but they need an example set by trainers and staff.
-There is all equipment you need to exercise your body. So far the equipment is in good shape, and if there is an issue with cables or whatever, it gets fixed fairly quickly.
-Lastly, trainers at the gym are professional and seem to really care about people and the gym. James F. has been a great trainer for me. His passion and drive are infectious. He knows a ton about training and will tailor the training program specifically to your needs.
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Maria Sorrentino
★ 5
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Eric Kunes
★ 4
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Kiara Ochoa
★ 5
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David Johnson
★ 4
Very nice gym. Could use better leg equipment. Probably the best value for the amount of membership
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ann shah
★ 1
Not a lot of free weights
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Nadege Louis
★ 5
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Amir Rahmati
★ 5
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Don Waifter
★ 1
Do not return E-Mails. Will not answer questions for new members. Seem too busy to be worried. To be treated like that I’ll just go back to planet fitness for 10 bucks a month.
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FRANKIE CRUZ: THE 321 BOOM
★ 5
Great Staff. Plus plenty of Heavy Bags to get my workout when im not at the Boxing Gym.😊
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Andrew P.
★ 4
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Lauren Forames
★ 5
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Flying “Abusaqer” Falcon
★ 5
Clean, new floors, new paint, new equipment, new crew new everything. at 15 dollars a month how can anyone resist?
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Grizzly Explorer
★ 5
This is honestly a great gym, not too expensive, especially compared to other gyms, plenty of equipment and machines, and no one makes you feel inferior.
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margaret romero
★ 5
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Alphe Fruin
★ 3
It's decent just not enough equipment
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Clement Leung
★ 5
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Rosalyylantigua
★ 1
Nice gym, unfortunately rude employees.
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MARIO Centeno
★ 5
Excelente👌
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nicole krieger
★ 5
The best gym I’ve ever been too! Very clean.
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Ryan Darrow
★ 5
AMAZING GYM!!! Beats Planet Fitness and every other gym out there! There’s so much to do and so much equipment! Awesome experience!!!
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TJ
★ 5
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Diana Bautista
★ 5
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Jesse Gaiti
★ 5
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Andrew Fisher
★ 5
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P.J. Jaymes
★ 5
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Vinny Zingone
★ 1
I never see anyone ever cleaning. The lockers consistently have garbage in them and the garbage can is always over flowing. Plenty of garbage on the floor in the locker room as well. The management is failing to do a professional job.
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Alyssa Haining
★ 5
Love this gym, the classes are great, have everything you need, and the people are very friendly. It has all the amenities of an upscale gym without the price or intimating atmosphere. Absolutely recommend!
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Cody Cornacchio
★ 5
All I can say is wow. Worth the wait. The spacious layout of the entire gym with all top of the line machines and brand new weights is exactly what I was looking for! Not having someone breathing down my neck while I workout is such a breath of fresh air, Literally!
I had the pleasure of meeting gym owners Rocco and Lori, the both of them were so polite and professional. The two of them answered every question I had in thorough detail I didn’t feel like just “another client”. Lori in particular, assured me that if I had any concerns to come directly to her, now that’s a business owner who cares. I HIGHLY recommend Crunch Lake Grove.
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CapturecardVIDz
★ 1
3 Squat racks that are always taken up. Can’t use ropes or punching bag area ever because there’s always a class using them. Very inconvenient gym that doesn’t allow you to do your routine on your time. They make you work around them. Why pay 30 upfront plus 50 a year plus 15 a month if you can’t workout as you please.
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Chloe Sabatino
★ 5
What an amazing gym! I was very impressed at this Crunch location as I was a member at the West Babylon location. The vibes are great for young people especially. There isn’t really muscle heads, but people eager to work out! I also love that it is spacious and does not feed crowded when working out. It has honestly been such a delightful time at this new location!
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Marissa Carbone
★ 5
This gym has such a good vibe! It is my all time favorite gym. The staff is great and Management is kind. I have good experiences in all aspects every time I go. This place is very clean and precautions are in place. If you are looking for a gym to feel good and safe each visit, this is it. Feel great every time I leave
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Bobby Phaneuf
★ 5
This gym is awesome. Between all the new equipment and the friendly staff, I wouldn't workout anywhere else. I stopped going to NYSC after going there one time. Definitely recommend. A++++
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Marie Melissa
★ 5
Staff is great! Front desk, owners and personal trainers. Gym is very clean and everybody is super friendly and helpful. I just did my crunch one kickoff and I enjoyed it very much! Highly recommend this gym definitely the nicest gym in the area!
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Jenn Blaney
★ 5
I went to crunch fitness for the first time and spoke with a lovely woman named Laurie. She was so helpful. She took me around the gym and answered all my questions. I went to crunch still unsure about becoming a member but once I spoke with Laurie, I knew this was the place for me. The gym is beautiful and clean and I am so excited to start my fitness journey. Im especially looking forward to the great selection of group fitness classes. Thank you so much to the great staff and special thanks to Laurie for making me feel right at home!
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Kaylee Carman
★ 5
The management has been so kind since I’ve started working out at crunch ! They have any machine you can think of and everyone who works there is so willing to help! Lori especially helped me out the other day when asking about my billing!!!!!
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Dom Desiderio
★ 5
Fantastic all around experience. Clean, brand new equipment and welcoming staff.
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Kelsey Flood
★ 5
Brand new gym with a wide selection of equipment and high quality machines. Spacious, clean, and staff is very friendly and knowledgeable. Love the indoor track!
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Tara Altadonna
★ 5
My favorite Crunch by far. So happy this one opened! Super clean and the staff is great. Highly recommend!
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Krista Flynn
★ 5
Had a wonderful experience at this gym all around ...it was definitely worth the wait! The staff are extremely friendly and accommodating with all my questions. My favorite part is how clean the gym is especially during this time and the group classes. Highly recommend you check it out, Thank you crunch lake grove!
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Erica Mogavero
★ 5
Crunch Lake Grove is one of the best gyms I have ever been too! The staff is amazing, always so friendly and welcoming! They are always there to help and are super accommodating if you ever have any issues! The gym itself is spectacular. It is very spacious and has the perfect layout. The machines and work out areas are always kept clean and you never feel uncomfortable or worried especially during a pandemic. I have joined many gyms, but Crunch Lake Grove is BY FAR my favorite! So happy to be a member here and I truly encourage anyone out there looking for a gym to join here!
Source: Google
Angelica B
★ 5
Very covid conscious. Love it here. The spin classes are great and I love that they temperature check!!! :)
Source: Google
Cassandra G
★ 5
Hands down best gym I have been to. Super clean, staff is very nice, classes are great and go according to covid guidelines. Equipment is constantly being cleaned. So glad I signed up here.
Source: Google
Sylvia
★ 1
One word: FRAUD.
Laurie, the gym owner needs to own up to her mistakes. After reading all the low rated reviews, it was clear that many were upset at the delayed opening. I didn’t want the delay to cloud my mind until I personally had to deal with the owner.
I originally joined Crunch Lake Grove online in the late summer of 2020 before they opened- after months of no confirmed opening date, I decided to join a Crunch at a different location. I called Lake Grove and my call was forwarded to the owner, Laurie. I explained to Laurie that I need to cancel my membership with Lake Grove as I decided to join a different one as I need to get back to daily exercising due to health issues. Laurie took down my name and confirmed my cancellation and asked me to change my home gym when Lake Grove opens, and I agreed.
Crunch Lake Grove opened up in November 2020. In early January I discovered that Laurie never cancelled my membership like she promised. I have called and stopped by almost every single day since early January and haven’t received any calls back. On February 5th, I was able to speak to Laurie as she played dumb and tried to convince me we spoke the week prior. Laurie asked me to cancel my other crunch membership at a different location as I explained it was her error but I am more than happy to work with her and change my home location to Lake Grove as long as I get my refund. She explained her billing can only refund up to one month. As a business owner, YOU have the power and authority to refund your customers and fix the problem, don’t play stupid. She went on and provided negative feedback of another Crunch gym at a different location hoping I’d change my mind to cancel the other gym and not proceed with a refund with Lake Grove. This is conniving and disgusting for any business owner to talk negatively about their competition especially when they made an error, don’t admit it and refuse to discuss solutions.
I have also tried to cancel my membership multiple times to avoid getting billed again, but for some reason there is no one that can authorize my cancellation when I request it nor can I get a phone call back. I will continue chasing Laurie as she illegally continues charging my credit card, refuses to provide a refund due to her own error and commits FRAUD.
Source: Google
Dana Marie
★ 5
Love the wide variety of classes, they help you get a great workout in less than an hour! Just what I need!
Source: Google
Angelo DeAugustino
★ 5
Glad its open, most to all the negative reviews are from before the gym opened. Very clean and staff is great. All machines are very nice and high quality.
Source: Google
Corey Menzinger
★ 5
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Eric Outcalt
★ 5
New, nice, clean, state of the art equipment and priced RIGHT! Highly recommend!!
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Trae Will
★ 4
Definitely joining this gym.
I used my 3 day pass. It’s spacious. Clean. Staff seemed friendly. Loved the indoor track. The girl who showed me around was very nice. She didn’t know the answers to some basic questions like “what does HIIT stand for” (I couldn’t think of what it meant) and I asked about the cleaning products we will be using on the machines. I bring my own wipes to any gym I attend so her not knowing the answer was not a deal breaker for me.
Source: Google
David L
★ 5
New spot, great selection of equipment. 3 power racks, indoor track upstairs. People here wear masks. The staffs friendly and keep the place clean. For the price I’d recommend.
All the negative reviews are from before they opened up unfortunately.
Source: Google
Mr 350z Nismo
★ 1
We signed up for this gym in August of 2019 the gym never opened due to whatever circumstance then covid hit. We canceled our membership May of 2020. Today is December 3rd and I was charged $60. These people are scam artists
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Jordan Friedlander
★ 4
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Lisa
★ 5
The Ride with Kathy got to give it a try
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Derek M. Toohey
★ 5
Yes it took a long time to open, but now that it finally is I can say this is easily one of the nicest gyms I've ever been to. The place is huge; social distancing is a non-issue. The safety mechanisms on the new equipment were a little confusing to operate at first, staff was able to help very easily, overall a nice place to work out, and I look forward to coming here for group classes.
Source: Google
Ralph Port
★ 5
It's finally open yes it took a while and I'm sure the town had alot to do with it. This place is awesome all brand new and family owned
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Lydia Knipper
★ 5
Beautiful, well thought out, clean. Love the classes and staff is super friendly well worth the wait.
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M C
★ 1
Will never open
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Michael Tripodi
★ 1
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Donna Cuzzo
★ 1
Tried to contact anyone in reference to when the gyn would be opening, with no response. So of course wanted to cancel my membership since we joined last year with a promise of an opening date of January. Once again tried to contact via email and phone with no response. BIG DISAPPOINTMENT 😡
Source: Google
Lucas de Bethmann
★ 1
This place isn't open and there is no equipment
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Fabio Facci
★ 1
If I could give zero stars I would....ditto to what every negative reviewer said....can someone please let me know how you were able to quit?
I've gone to where we originally signed up (never open of course) and tried corporate to no avail....any help greatly appreciated
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ANITA MAZZO
★ 1
No communication or response to phone calls or emails on opening. Signs down on building too.
Going to cancel joining another
Source: Google
Lindsey Jorgensen
★ 1
Stopped by the other day staff seem uneducated about membership options. I felt like I had more information than the sales rep.
Source: Google
Camille Miceli
★ 1
Canceling my membership before the gym opens. no announcements to let their customers know.. This is getting old. They keep predicting opening dates and then nothing happens. Very disappointed. Planet fitness had opened multiple locations in short amounts of time.
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A F
★ 5
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Alex Ruiz
★ 1
Never going to open
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Jen omg
★ 1
Not open and no communication from management on a factual opening date. Joined crunch in March, it is now the end of December
Source: Google
JTeK
★ 1
never going to open
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Dana Lyn
★ 5
Can't wait for it to open ?
Will there be a pool ?
Source: Google