★ 1

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★ 5

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★ 1

They've been messing around with accounts and paymethods lately, I'm required to create an account but the new app won't let me put my account number with the card I'm using to pay my membership

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★ 1

CLOSED DOWN WITHOUT NOTICE!

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★ 1

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★ 2

Is crunch in port Chester closing. I am hearing rumors

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★ 1

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★ 1

I called to cancel this membership 2 years ago as I switched gyms. They told me on the phone they terminated my account but I'm still getting charged 2 years later.

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★ 5

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★ 1

The worst gym!!!’ Every machine is broken!! They are unfriendly and the place smells. It’s falling apart and has been like this for years!! This place is an absolute disgrace!
It looks like a homeless shelter. Who is running this place?????????????????

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★ 5

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★ 1

Worst experience I've had! I tried to cancel my plan more than three times and when I finally thought I had succeeded, I was counted for an amount that I did not use. After I called again I could barely understand what the girl on the phone was explaining to me, it was very noisy! Certainly a bad experience

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★ 1

HORRIBLE EXPERIENCE A SHORT MAN WITH A BEARD WELCOMED ME AND I WANTED TO JOIN TRY IT OUT . HE GOT ANGRY SAID NOTHING SPECIAL HERE AND WAS UPSET . THT A NEW GUY M3MBER WANTED TO JOIN . SHORT GUY WITH BEARD WATCH OUT RUDE LAZY

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★ 1

Initially I belonged the the Crunch in White Plains and I was paying $9.95 per month. They closed that gym and as a courtesy they allowed me to have the membership to all gyms for the price of $11.95 per month. I stopped paying attention to my bill and realized that without my knowledge or permission for 5 months they raised my rate to $24.95. When I tried to cancel they said I had to pay them one more month in order to do so. They basically took $75 and are now sending me to collections for $193.00 even after I submitted a cancelation request. This corporation is your typical gym scum! They're thieves and always find a way to make the quick dollar. BEWARE OF CRUNCH FITNESS I DO NOT RECOMMEND.

In response to the comment below, why did you give me the runaround when I wanted to cancel my membership? Instead I had to email the corporation. You told me I couldn't cancel through you. I blocked the payments through my bank and you sent me to collections? Your club is a joke and it scams customers. It continues to charge their accounts while you play games. You give them the runaround just to steal their money. Like I said TYPICAL GYM SCUM, I've dealt with this in fraudulent behavior in the past, it's not my first rodeo.

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★ 4

Nice Gym. Some Treadmills are down. Escalators broken.

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★ 1

Mal sitio siempre lleno

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★ 1

i was going to join but after seen all these bad reviews and bathrooms all dirty and machines that are not good it makes me run away thank you for all the reviews it helps other people to realized what is going on . i ll join somewhere else for sure

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★ 1

Worst gym in westchester county by far. 75 percent of the treadmills are falling apart or don’t work. Most of the machines to include cables are broken. There is rarely soap in the bathroom and also a homeless man sleeping in the locker room daily.

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★ 4

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★ 1

I have been trying to contact someone to talk to about wanting to terminate my membership due to me paying for services I have not been able to receive, and have paid for. This is a terribly run gym. I want my money back for services I paid for that where not included.

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★ 5

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★ 1

80% of the machines are old and broken and management response is they don't have a repair guy to fix it and I literally have to bring my own equipment. Took them months to fix a toilet and bathrooms are always dirty, TV screens are always going in and out and weights are all over the place. Gym is a complete disaster

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★ 5

Primer gym que voy y está muy bueno tiene variedades de aparatos para usar y hacer tus ejercicios

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★ 3

I have been a member of this gym for a couple months and I will say that prices are good but I've noticed some issues. The hydromassage has been out of order consistently, there are 2-3 machines that haven't been repaired , some teachers arrive late to classes, and there is no shampoo provided in the showers. Additionally, I never received the "free" t-shirt that was supposed to come with my membership. If you are just looking for a space with some lift and cardio machines, this one is perfect for you.

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★ 1

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★ 5

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★ 1

Dirty , machines broken all the time. Bathroom horrible.

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★ 5

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★ 1

Yes you can do your workout. But saying that is gross is an understatement. I used to really like this place and now is easy to tell they really dont care about the minimum hygiene. Bathrooms look as if they are never clean, machines in terrible condition… is a shame

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★ 2

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★ 4

Great

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★ 5

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★ 1

horrible staff especially the manger that works on sunday. extremely rude. hire better people.

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★ 5

Crunch PC is a hidden gem! The managers are super friendly, knowledgeable and helpful! The Group Fitness instructors give such fun classes, I look forward to going there every week.

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★ 5

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★ 5

The gym is really nice the Zumba classes with Mariela are fire.!! 🔥She honestly is the best.!!! her passion and attitude makes us wanna push more and the music is top notch love Mondays and Thursdays ❤️🤗💃🏻🔥

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★ 2

The machines are almost always broken, and hardly ever fixed. There is no hand sanitizer any where in the gym. Friendly staff especially am gentleman.

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★ 2

This place is filthy and every machine is “temporarily out of order.”

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★ 2

I went to this gym for about a year and some machines are always broken. They may fix it and it works fine for a week then out of order for a month. It does have the best price around but I just got tired of not being able to use certain equipment. If they're not broken, clips for attachments are missing or theres no paper towels to wipe down machines. I chose to go somewhere else that takes better care of the equipment. This place has potential, they just need to invest in better equipment and better maintenance.

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★ 1

Dirty and unkept. Multiple equipment are broken. Equipment had dirt and dust all over. Bathrooms are dirty. Who ever owns or manage this gym need to read the reviews and take action. I have never seen a gym so poorly taken care of. You obviously have people responding to customers reviews but you have done nothing to make the gym experience better. Shame on you!

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★ 4

Can't beat the price of the membership.

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★ 5

Clean, close, and able to get a workout in even when busy

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★ 5

Muy bueno

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★ 5

Been going for years and even during COVID... Clean, good equipment but could use more spin bikes as ones always broken!

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★ 1

Crunch Fitness Port Chester is a scam. I spent years (yes, years!) leaving messages to cancel my membership after I moved. By the grace of god, I eventually found the correct email address to submit my cancellation to as per my signed contract. They made this information impossible to find and no one answers the phone. After my official cancellation, they still charged me for 2 months and would most likely continue to do had I not blocked their charges with my bank. Incredibly shady, irresponsible, and disappointing.

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★ 4

I love Crunch fitness but there are too many machines that are not working that are really necessary, for example no climbing machine works and the glutes machine doesn't work either, they are machines that are essential for the gym routine, Please fix the machines as soon as possible

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★ 5

Llevo casi 7 meses, me siento a gusto, a ver si toman en cuenta la colocacion de un saco pequeño, muchos hacemos boxeo, el existente es ideal para quien hace MMA, tomen en cuenta mi sugerencia, por lo demás; sigan adelante porque la atención es muy buena, saludos a todo su equipo.

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★ 5

Good gym.

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★ 2

Decent gym.
The biggest issue: generally not a clean environment.. The studio where they hold the classes is always FILTHY... the floors are super dusty. I no longer go to their yoga classes because its gross having to be on the ground with all the dust and filth around you. Also the sanitizing stations within the studio are not properly stocked and rarely available for usage. PLEASE PLEASE hire a day time cleaner.. I was told that the gym itself does not handle the cleaning responsibilities and that cleaning tends to happen once over night... if that's true then that's really really sad for a gym.

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★ 1

I keep giving hope and faith and leaving it to that one promising day where this gym will really change around. Sadly, that day has not come. This photo is a literal representation of what this gym looks like: overflowing TRASH. This happens every single day for refusing to maintain the highest, important feature to a facility: CLEANLINESS. You will find some specs of dirt, dust, fleas (in the shower rooms), used paper towels, toilet paper scraps, spilled liquids, empty cans, and God knows what else.
About six years ago, this gym was a thousand times better with maintenance and with better staff that DID care to cater to their guest needs, tidying up and restocking throughout the facility, not to mention providing that warm, social hospitality. That is the way things should be done! The current employees do not get paid enough to not even care enough so it makes perfect sense. This all leads back to poor management and lack of proper training. If Crunch really, really cared about the suggestions, opinions and complaints, none of these concerns would be brought up over and over again. These are not hard-working employees. These are lazy kids “running the place” by consistently confining themselves behind a glass window instead of behind a front desk. It is disappointing, unkind, embarrassing, and completely unprofessional. Paying $17.99 for just a base membership is absolutely NOT worth it. I am still a member because it’s quick and local. Save your money and go elsewhere until they finally get it right, otherwise, be prepared to face filth and disgust within every inch of this facility. In the meantime, please get your act together Crunch. You can do better than this…

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★ 1

This place is nasty in every meaning ofbthe word... most of the machine are broken & nasty, the electric stairs are nasty and broken most of the time. 1000% below 0 in Hygiene. This place deserve a deep inspection

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★ 1

This gym is just sad. I’ve been to 3 Crunch locations in 3 different states and this is absolutely the worst one I’ve been to. Maybe the worst gym I’ve been to. I’ve visited this location 3 times and each visit I noticed a new problem. The only reason I’ve come back is because I’m paying for a membership and maybe a hint of delusion by thinking that it would get better in here.

My first visit, every single staff member (~8 people) were squashed into a break room during peak gym hours (4-6pm) and just stared at people walking inside. During my most recent visit (yesterday), ZERO staff were to be found, except for the yoga instructor (upstairs), leading me to believe that anybody off the street can enter this gym with no problem.

If management here even exists, it feels as if they are letting it fall apart on purpose. The weights are dirty (the white writing is brown), the locker rooms/bathrooms are dirty and have broken doors, the machines are broken/have parts falling off, weights are generally just lying on the floor throughout, the paper towel holders are broken/nonexistent, the seats and pads for machines are cracked/peeling…everything is just broken, dirty, and….sad. Oh and if you want to access more than 4 busted machines in a cramped corner, you have to walk up an escalator that is filthy and acts as a staircase because it’s always off.

Unfortunately, this is my closest Crunch location and if this remains my only option, I will be cancelling my membership. Hopefully, the new location in New City puts this one to the shame it deserves.

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★ 1

Dirtiest gym I have ever been

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★ 2

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★ 1

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★ 3

I go to this place but it's very dirty and some girls who go to the "Gym" go to the basic machines and all they do is stay on the phones and don't really use the equipment, you have to wait for them to finish using their phone .

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★ 5

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★ 1

Beware of the crunch. They are scammers. Watch out before you sign any docunent on their ipad. They convinently hide what they dont want you to see. They scammed me with 1000 dollars by charging my credit vard. They charged 3 times more for 1000 dollars and made my kid to sign by showing the signature page only. We enrolled personnel trainer for 4 weeks but they charged for 12 weeks and refusing to give refund.

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★ 5

love this place, very good atmosphere.

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★ 5

Great experience

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★ 5

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★ 2

The gym is very dirty - more paper towels on the floor than in the empty dispensers. The bathroom (men) is gross. I am not a clean freak so that says something. As noted previously by others - machines in disrepair - anything cardio pedal related is old / uncared for - at best no pedal straps.

The free weight area isn't bad per-se - though it has 1/2 the weights it should so you will be hunting....... It will be very crowded in the evening.

People hang around playing on their phones on the machines as a standard.

There are two escalators - one been broken for months - the other stopped working about 6 weeks ago. I could care less about walking up and down the 'stairs' - but it is an example of utter disrepair. Who knows - maybe they are saving the operating costs.

If you forget your headphones you will think you are at a disco in a mexican prison at least 1/2 the time.

PS. Glad to see management hit the standard response button for me to 'stop by' to discuss. WHAT IS THERE ABOUT WHAT IS WRITTEN THAT NEEDS A DISCUSSION? Just walk around! I add some photo's which tell 1/4 of the BAD story..... I will add more of the broken stuff - since that seems to be impossible to spot.

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★ 5

Omg this gym is so amazing I wish i had come here earlier. I feel at home when im here.

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★ 3

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★ 3

A lot of the equipment doesn’t work, sanitizing stations are not properly stocked, it’s always crowded with people mostly on their cell hones. Classes are good but a few instructors show up late to their classes. Bathrooms are not very clean and some of the doors have been broken for a while now. It needs a little love, the good thing about it is the low membership fee.

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★ 5

Amazing place, saw much progress! Great staff and crew. All love

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★ 5

Great staff. They help you out a lot mostly other than a female worker always with an attitude but other than that can’t complain🤣great gym. Lizandro is a great personal trainer as well. Totally recommend it

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★ 5

Great staff. They help you out with whatever you need with an affordable price

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★ 5

Clean environment, great staff. Affordable, great spot to work out at.

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★ 1

Gave this gym a chance, but it’s not it. For the $10 basic plan, you cant go wrong. The issue is the same young kids that go there in big groups and hog a machine for 30 mins while they talk and take their sweet time doing their sets. It’s the same thing every day. Standing around thinking they’re the main characters. Management pays little to no attention to their guests and when a machine is broken, it’s takes days, sometimes over a week to be fixed. There’s times where it’s impossible to find weighted plates to add to your bench press or any other machine. This gym has potential but with the current management team, nothing will change. The biggest factor is probably the amount of young kids that go with no sense of urgency considering it is a public gym.

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★ 5

Very great gym

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★ 5

Staff is awesome and I love getting hot and sweaty

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★ 1

Ese lugar es muy sucio se mira q no limpian las máquinas, los baños d las mujeres, sucios huelen muy mal 😏

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★ 3

This location suffers from 2 possible scenarios. 1- the people who attend, don't care and abuse the gym. 2- the management doesn't care for the gym. This location has great potential, but neglected.

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★ 4

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★ 5

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★ 1

I went with a guest pass because I was trying to figure which gym I liked and I left after two minutes being there. Machines we’re broken and one almost felt like it was going to tip over. Locker room was 0/10. Feminine products were basically falling out of the little trash can. It’s a no for me. Save yourself the trip.

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★ 4

I love the classes..
Not every machine works..
Parking is good.

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★ 4

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★ 5

Great gym awesome gym

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★ 5

Great gym

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★ 5

Good gym. Membership reasonable. Careful of contacts for personal training

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★ 5

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★ 5

a Jawesome gym

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★ 5

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★ 5

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★ 1

Absolute trash of a gym experience. Immediately cancelled my membership when the only section of the gym that I use for HIIT was suddenly roped off and equipment removed to make the entire area exclusively for personal training. That space was rarely used by personal trainers because nobody going to a Crunch gym is going to pay for personal training. At most, there was one trainer working with one client - and it was almost always a new member who receives a complimentary training session. Then you never see that individual again. So now an entire section of the gym has been closed to make space for personal training that isn’t happening. Pathetic excuse of a gym that puts marketing ahead of paying customers.

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★ 4

Great gym and the studio classes are fantastic. Locker room could be a little cleaner…

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★ 1

Very disappointed with the experience at Crunch. since january i'm trying to speak to a manager every time that i call, the answer is “no manager on duty” i called at the end of january to cancel my membership and they continued to charge me for months after that. When I realized and called for a refund, they said they would put it through but still😏 Extremely unprofessional.

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★ 5

The staff is welcoming and pleasant!

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★ 5

Great staff, always friendly!
Feels like a second home!

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★ 5

Amazing Gym!! Knowledgeable Staff!! Front Desk is Professional!

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★ 5

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★ 5

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★ 5

good gym

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★ 5

Great gym, amazing employees

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★ 5

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★ 5

Its 2023 - moved back to Crunch after trying the Y for a few weeks last month. My knee was hurt very badly in June/July last year and it's nice to be able to walk occasionally with Leo again.

Attended Absolution and Pilates this morning and wish these classes were held daily. The instructor is par excellence and my knee (with a meniscus tear) is more flexible after these classes. Private classes have helped as well. Please continue with absolution and pilates daily - your disciple.

The yoga instructor today was fabulous and the one on Sunday was very good too. I was able to walk down a few stairs one foot at a time after the yoga class today. Crunch should be classified as an "essential business" - its a healing place.

I was able to run down the stairs in Crunch today. Thank you for the great exercise regimen yesterday and today!

I've heard from the grapevine that spring sessions are being scheduled. The two hour St. Patty's exercise session was awesome. Can this happen daily, if possible?

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★ 1

Estoy llamando me contestan les pido de favor q me ayuden con alguien q hable español y me dicen q no pueden y me cortan la llamada ósea q falta de educación y racismo pésimo servicio

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★ 3

Hard to find, not as extensive equipment-wise as my home Crunch in Boulder, CO, but served my needs while I was in Portchester, NY.

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★ 4

Biggest issue. They take a minute to fix broken stuff.

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★ 4

I love the location and price of this place. The staff is very friendly and I have my choice of a huge variety of machines. My only issue comes from the amount of machines that are broken. I know they’re expensive to fix and take time, so it just requires patience. Otherwise really enjoying my experience here.

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★ 5

My local gym on the weekends got everything I need and more

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★ 2

The place is packed with hoards of tweens after 4pm mon-fri and they consume all benches and free weights. Keeping in mind the place is $10/month I can't complain about that, but it is note worthy for those who might have alternative options.

What I find truly unacceptable is that they close 5pm on weekends. There isn't a reason in the world they should be closing this early in this busy area.

In addition thier cable machines never have carabiners and people just re arrange all the bench equipment and leave them all over the place among other things.

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★ 3

It’s a good gym it’s just the machine definitely need more maintenance. Besides that I don’t have any problems.

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★ 5

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★ 5

Great experience

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★ 1

Soy Miembro i hay muchas máquinas que no sirven muy Mala atención 😩

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★ 5

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★ 5

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★ 1

Terrible attitude of the administrator.
I went as a guest of my wife, we were training and the administrator told me that we could not train there because it was a "threat" to their business since I was guiding her to do the exercises, at the same time that I trained with her.
The worst thing was that the administrator told her that if she came back to the gym and he saw her again, he was going to cancel her membership.
She immediately canceled her membership herself.
With their greatest impudence, she recently received a message from her inviting her to return. We're not going back there. We are training at LA Fitness and the treatment, the facilities and the attitude of those who attend you are much better.

Observing various opinions, we have not been the only people who have been treated like this. It is unfortunate.

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★ 1

Place is always a mess, broken machines, the staff doesn’t care to address the issue and act like you’re a jerk for bringing it up. Members spill drinks leave it on the floor like half cans of monster spill, powder from chalk everywhere. The water fountains have built up junk, creepy members starring at the woman. They have signs everywhere rack weights, no chalk, etc etc but members completely disregard them and staff could not care less, I feel sorry for the cleaning crew. I won’t bother to talk about the bathroom. The good thing is the price but than again it attracts this type of member who has no etiquette.

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★ 3

Me gusta el lugar pero necesita más atención con el mantenuniento de las Maquinas y limpieza ! Llega mucha gente y hay qué tener el lugar limpio ! Gracias por su Atención :)

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★ 1

THIS FACILITY IS IN HORRIBLE SHAPE! THE LOCKER ROOM & BATHROOM IS NEVER CLEAN. THE GYM AREA HAS SEVERAL MACHINES & EQUIPMENT BROKEN AT ALL TIMES WITH NO REPAIRS COMPLETED AFTER WEEKS. DUST EVERYWHERE THOUGHT OUT THE FACILITY. I ALSO HAVE PHOTOS

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★ 1

If I could leave zero stars I would… This is easily the worst gym I’ve ever been to… and I’ve been to probably 10+. Almost every machine is broken or performing at 50% capacity. The benches feel like they were made with bricks, and all the bars are as slippery as a slip n slide. Never in my life did I think there could be a worse gym than the LA Fitness located three minutes away but here we are.

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★ 4

You can do a day pass, so great if you just need a spot workout here and there... I believe less than 30 visits is less than a membership. Good mix of equipment. I dont do classes so can't comment on that. Dressing room is ....ok as any for the masses facilities, always on the edge of .....eewww.
Bad side .... Prime time is a meat market.... Just packed. But suit my needs. If you know what you're doing just get in and out.

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★ 1

Shame on Crunch still trying to hit up my bank account a long time after refusing me service. Avoid doing business with a place that will only retaliate against you complaining when it is clear they are going out of business and are struggling since everything's in disrepair or catering to the woke minded individual. I am glad to be training at a more reputable facility just don't be dinging my bank account every month because they would rather cater to karens and not address valid complaints. In 2 weeks at a credible gym my lifts have gone up drastically because they dont lock away critical equipment as a crash grab. Threaten to call the cops after taking your money Shame on them.

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★ 2

The staff here are great but the management should be embarrassed about the state of the equipment. So much broken or half-working equipment.

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★ 1

Very disappointed with the experience at Crunch. I cancelled my membership and they continued to charge me for months after that. When I realized and called for a refund, they said they would put it through but still haven’t weeks later and never pick up their phone. Extremely unprofessional.

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★ 5

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★ 4

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★ 5

Customer service is great. Place is super clean. Place is honestly a W and a half.

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★ 5

Michelle at the front desk was mad chill very respectful and deserves 10 stars if there was

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★ 5

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★ 5

Love the staff get free food whenever i finish my workout.

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★ 4

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★ 5

This place is amazing the atmosphere is amazing

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★ 5

brunch box is dubs

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★ 1

No abren a la hora que dises uno va a entrenar y el gym está cerrado

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★ 1

This gym need serious staff. They open the time they want.
Most machines damaged.

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★ 5

Jaylen Plays works here

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★ 5

Crunch is the best place to get a nice chest pump in before you start the day. Gets me feeling electric

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★ 5

kevin is a good manager

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★ 5

If you want to get into shape and feel great about yourself, head over to Crunch! Best trainers and staff, highly recommend!

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★ 5

Love this place!

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★ 5

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★ 5

Staff is extremely friendly and professional. Michelle was great she helped me out with questions I had and was very attentive to my needs I will most definitely coming back

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★ 5

I love it here!! I’ve been going here for almost 2 years now, I look forward to going everyday with my gym buddy, Molly. When we walk through the doors, we are immediately greeted by the staff which makes the workout 10x better. There are various machines and equipment to use during a workout and it pays off, everything is very efficient and great to use. Molly and I have seen drastic results from this gym and I recommend everyone join Crunch Fitness!

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★ 5

Very welcoming staffs and the gym is always clean and organized

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★ 5

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★ 5

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★ 5

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★ 5

fantastic customer service and very clean facility, on top of that a great number of classes and instructors that really care about helping you get that extra sweat in, from everywhere ive looked in the area it definitely has the best prices too.

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★ 5

Favorite gym I’ve been to. The staff is super welcoming and always friendly and the atmosphere in the gym is amazing!

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★ 5

I absolutely love Crunch- Port Chester! I work close by for the summer and being in college, their 3-month student membership is perfect for me. This is my second year using this location and I couldn't be happier. All managers and staff are super nice and take the time to get to know you/your goals. Everyone is friendly and the gym is always super clean. Having a gym that is open early and stays open late works great with my schedule. Crunch has everything for beginners and experienced gym-goers! When you join, you even get a free training session with one of the many certified trainers. I cannot recommend this place enough!!!

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★ 5

Great experience, very friendly staff, great managers, very clean equipment

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★ 5

Where to start… not only is it fair priced, and has loads of good equipment and things to do as a member, but the team at the front desk is very welcoming. Lots of gyms claim to be a “family” and claim to be a judgment free zone. Crunch is true to those statements. I will be a member here as long as I can. I recommend joining if you haven’t!

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★ 5

I come in every day after work and I get the best experience with professional training, specifically fitness manager, Lizandro. Great place to get a workout!

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★ 5

great gym ,wonderful environment and great and friendly staff :) Would Recommended

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★ 5

Their is list of good staff members and they give out positive vibes out to you.

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★ 5

This is an amazing gym to workout at. The people are very nice. The staff is very friendly.

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★ 5

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★ 5

I love working out the staff is supper friendly and is always here to help you on your fitness journey.

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★ 5

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★ 5

I love working out here, the staff is very caring and know what they’re doing.

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★ 5

Crunch Fitness in Port Chester is a great experience! The staff is kind, the people, and overall the atmosphere. Great place to get a workout as there is a variety of things to do. Many different fitness classes, personal trainers, and equipment at a good price! I would definitely recommend Crunch Fitness in Port Chester.

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★ 5

Very welcoming staff, they continue to put a smile on my face each and every day. I also train with Natalie and she is the most motivating trainer and pushes me to become more confident and determined when trying to reach my fitness goals. Great gym overall, lots of useful equipment and great vibes amongst the staff.

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★ 5

Great staff, outstanding personal training, Amazing general management Kevin, amazing place to meet new people

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★ 5

Exemplary and knowledgeable staff associated with a family oriented atmosphere.
Defiantly recommend!

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★ 5

No place I’d rather work out. Great staff compounded with great management leads to an exemplary workout experience.

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★ 2

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★ 5

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★ 1

This has been the stupidest gym I have ever been to. I have been trying to cancel since October and all they’ve don’t is call and ask if there is anything they can do to make some stay. No I don’t want to stay there. All they did was freeze my account and then start charging me again and now I have to pay the yearly charge even though I joined in April??? All of the corporate numbers I have found don’t work which I find SUPER CONVENIENT especially since it fits right along their employees that don’t answer the phone until you call a second or third time

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★ 5

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★ 1

Dirty! Machines are broken And bathrooms a mess! Overall atmosphere is disgusting take your money elsewhere! LA fitness down the road would be better!! STAY AWAY!!! Management just seems like they don’t care. Will not be back!!

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★ 2

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★ 4

Great place

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

Nice and friendly place

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★ 5

Have been a member for over a year now and all the staff, personal trainers and the instructors for yoga, zumba and workout classes are so friendly and professional!

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★ 5

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★ 5

Good people, bice staff, clean establishment

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★ 5

Great gym

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★ 4

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★ 5

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★ 5

Love their equipment, friendly staff and classes, especially the Zumba classes!

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★ 5

I like place and an instructors.Megan and Jessie, both helped me improve my conditions.I recommended Crunch for people young and old.♥️♥️♥️

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★ 5

Clean and spacious

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★ 4

Muy mal uno se despierta temprano para entrenar y ellos abren no abren ya cada ve. Es peor mejor cancelar esta cuenta

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★ 3

Great gym for the price, but you get what you pay for. Other than personal trainers, you rarely see a staff member upstairs in the main gym. There is NO covid enforcement. Many people do not wear masks when required, and if they do, they are pulled down below their chin. MANY people also do not wipe down the machines when done. If you are worried about covid or a germ-a-phobe, this place is not for you. It is not the existing staff that is the problem, it is lack of staff and selfish and filthy members. Not much you can do about that. Otherwise, a good workout for the price.

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★ 5

Very good work out

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★ 5

Been training here for 4.5 years. Excellent gym for the money. Operative word here is money. At $11/month its the best work out gym around. Not as nice as most NYSC s, but it's so much less expensive.

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★ 5

Great gym with reasonable pricing, and highly reccomend asking for Megan if your interested in PT. Had me do a circuit; that added up to an intensive 30 min workout.

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★ 1

This is the worst gym. They never open on time. It’s been like that for years and they still cannot fix the problem. I’m not talking about a few minutes either… more like an hour!! The machines are filthy. I’m glad to have a membership to LA Fitness right down the street. Clean and professional. Crunch needs to get some education in management from LA Fitness in Port Chester!

Source: Google

★ 1

I don’t understand why it says that the gym opens at 6 on Saturdays online. It’s 7:05 am and it hasn’t opened. I wanted to go to the gym before work so I got there at 5:50. Waited for an hour and it didn’t open. Please update the time it opens online.

Source: Google

★ 4

Almost feel like i should give it 5 stars just for value. $30/month gets you membership and unlimited classes. If you do a contract it can come down to even less. I think the minus star comes down to two things 1) no pool 2) cleanliness -- it's not dirty per say, but I kind of skeeve the locker room and for that reason don't use it.

Source: Google

★ 1

Bathrooms are filthy and so are the floors. Both the escalator and elevator have not worked for many months. The staff is friendly and helpful.

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★ 5

Excelente 👌 lugar para bajar la grasa especialmente de la pancita 🤣

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★ 5

Shuts down and doesnt charge during covid then has a law firm calling me for money

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★ 5

Nice

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★ 3

Place needs a serious upgrade on their machines. Some machines are loud and others don't even work..Other than that you can still get your workout in.

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★ 2

This gym is OK. There is not enough equipment, the gym is tiny and it was ver dirty. Honestly wouldn’t come back. Make sure to do the trial before you enroll. The staff was nice but they don’t explain anything when you first come in (hours, classes, prices on different memberships, contracts, private sessions, etc..) they just make you sign and that’s it. Expected more..

Source: Google

★ 3

Needs better equipment. Too many ugly girls walking around

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★ 2

Needs to get machines repaired
And restrooms need more attention.

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★ 1

It’s actually a nice gym for the amazingly low price. Large space and great selection of machines. Maybe a little dirty and they are not 100% in terms of fixing broken things, but you get what you pay for. But when I tried to cancel my membership, though, they convinced me to put my membership on hold, then continued to charge my card through the hold period. I sent them three emails, one paper letter and a phone call, and have gotten no real response. I’ll get my money back one way or the other, but just annoying to deal with.

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★ 5

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★ 1

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