★ 5

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★ 2

Urgently needs a refurbishment. Locks needed
on lockers is wild for equinox in big 2025

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★ 1

I really wish this wasn't true but, there's no other way to say it...this location is a mess. Rusty, wobbly, dangerous equipment. Staff with the appearance of being nice without the urgency of doing anything. A luxury fee without all the fuss of luxury. They must be waiting out their lease.

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★ 5

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★ 1

Disappointing. I’ve been at this Equinox for 3 years and it’s quite outdated . In the summer it’s even worse, they refuse to fix the ac system no matter how much we complain.

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★ 1

Very unpleasant staff and management. Rude and not accommodating

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★ 1

Recently joined, and this location is outdated. I’ve been to other locations and they all have locker with the door but this location you need to borrow a locker from the front desk.

This location needs a remodel.

And I do wish Equinox could have a couple more of locations open in Brooklyn.

It’s still far to go to any of locations in Brooklyn from Clinton hill.

Updated 6/15: I took a precision run class a few days ago and realized their treadmills at this location suck. They are very old and the screen and button are very not sensitive. It required me a few times of press/click which is not safe when running with high speed

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★ 1

The person who’s answering to the phone she doesn’t know how to be professional on customer service , miss your salary I will give it to you as a tips….

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★ 1

C-list Equinox

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★ 4

Good place

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★ 5

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★ 2

The facilities are fine, definitely lower end than other Equinoxes which is a bummer since it’s the same price. Would recommend getting all access so you can utilize other locations. The yoga classes are consistently disappointing compared to other locations (and yoga studios in the area) as well.

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★ 1

Tällä ketjulla ei ole turistien mahdollista kuntoilla. Heiltä ei löytynyt mahdollisuutta ostaa yhden kerran käyntiä. Todella harmi juttu.

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★ 1

One of the more outdated clubs, it’s a mess. Ac issues in summer, heat issues in winter. When one Brooklyn club has no hot water (Williamsburg) it says try another…which has no heat ( BH)

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★ 2

we went there for an intro class. we left a sweater in the locker, and it was stolen..

at this price point you would expect to have lockers with digital locks, as we were only visiting we didnt know about this and wasnt offered a lock.

the overall gym looks tired and the class I tried was not engaging at all.

The coach had an injured leg so he wasnt able to show the moves, which would be ok but with so many different level of people in a class everyone was doing something different.

I went to visit other options in the area and think there are way better options at this price point.

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★ 5

Positive experience. I come for group classes and the instructors are great, I also like the range of modalities. Would love to not have to bring my own lock or have to borrow one but this is pretty minor. The AC worked well every time for me this summer, unlike the Dumbo location.

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★ 1

They put the chest machines on floor one, bench press on floor 2, and peck deck on floor 3. Serious gym goers, look somewhere else. It feels like my gym is making me do more cardio between machines than during my actual workout! It's like they're sneaking in a "leg day" with my chest routine by forcing me to walk stairs like I'm in a stairmaster race. Next thing I know, they'll be handing out Fitbits at the door and telling me my gains are in the steps.

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★ 5

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★ 1

I left Planet Fitness to come here and take my workouts more “seriously”, the price is serious alright, but the management not doing anything about the very poor conditions of this gym is an extreme shame! Summer time here is disgusting!! Get ready to be on the edge of passing out! I signed up in the Winter, ready to end this membership. Planet fitness has fans in all their machines and great AC AT LEAST!!! Why won’t they at least get some old standing fans for this location? Equinox has the nerve to open a hotel and can’t even master hospitality through its gym members. This brand has become nothing but a joke to your wallet!

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★ 2

While the gym’s appearance is quite impressive, I have encountered several issues that need addressing. Many of the machines with fans are broken and not functioning, and the A/C doesn’t work properly. Even during a heatwave, it felt like I was working out in a sauna. The lack of proper air conditioning makes it very uncomfortable and challenging to complete workouts.

Considering the amount of money I pay for a membership, I expect a comfortable and well-maintained environment. Unfortunately, it hasn’t felt that way lately. I hope these issues can be resolved soon so that the gym experience matches its visual appeal.

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★ 5

Great location. You have access to everything you need for the workout. Love my Yoga and Cycling workouts here.

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★ 1

Beware of your safety at Equinox. While I was in the middle of a cardio workout, an internal chain in the machine I was using snapped. I was sent flying off the machine and injured myself. Equinox treated me like a liability and did little to convince me I could trust them or their equipment, so I chose to terminate my membership. There are other luxury gyms in the city that are better.

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★ 4

Great gym, great staff. It's always clean, the equipment is well taken care of and you feel safe.
My only gripe is that there should be less cardio machines and more leg workout equipment

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★ 2

I have found this gym to be disappointing. I feel like I'm paying for luxury that I don't get.
I also feel that concerns raised to the staff are dismissed. I asked to share feedback with management recently about the locker room shower product switch (to Grown Alchemist) which introduced extremely strongly scented products to the locker room, which trigger migraines. The staff response was basically "no you're wrong, I like it." That's really terrible customer service, especially for $250/month - at least pretend to take a customer's concern seriously.
I regret joining this gym and am looking forward to switching to a different company in Brooklyn.
Giving 2 stars instead of 1 because the location is convenient and I suppose I should say at least one nice thing.

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★ 3

Came to this studio when I was traveling in bk. Convenient location, friendly staff, okay instructor, but the gym esp the yoga studio is not clean enough compared to many other locations I’ve visited.

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★ 4

I love the location and convenience of that. I enjoy the classes and the instructors are all amazing in attitude and professional in their knowledge & experience. They have all the machines and the 4 floor layout keeps people out of each other's hair. Thu this is probably the most basic of their facilities it's a good one

Few suggestions -
• HORRIBLE PLAYLIST have to use noise blocking headphones to drown the awful music at times.
• They only have flip-flops for spa appointments, while most of us use the showers and the steam room where we need those more. If someone slips and injures that a law suit waiting to happen.
•The lockers should have a digital lock or locks should be in the locker room twice I forgot to collect from the front desk and had to back track.
• They need to have signs to tell members not to monopolize the machines while browsing on their phones.

Love the new GROWN ALCHEMIST products that have replaced KEIHLS thu those were great too.

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★ 1

Sadly this location has the worst equipment dirtiest locker rooms (men’s) and worst management communication. Trying everything I can to switch but they make it almost impossible. Contemplating legal action just be done with them

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★ 2

Actually not great , not a good layout, minimal services , took a class and the sound was so bad I had to leave. I’d say they need a complete redesign and also some common sense to even the layout. I have been to others and this is the worst of them, sorry folks it’s not the people working there more so the Managment decisions.

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★ 3

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★ 3

Price aside it’s quite a nice gym, a little old and spread across many floors but pretty solid.

Unfortunately when you add the Equinox price tag it is not worth the $300++ monthly price tag, especially for this single site.

3/5 for the people and decent gym. -2 for the out of touch price tag as a standalone gym. Even the other luxury gym in the area is closer to $150.

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★ 4

Visited juice press. Great smoothie large $15:( I’d like to check out the gym next time which I knew how to get access to equinox on beer budget haha :/ Would you like me to take the review down?

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★ 4

Definitely not super crowded during peak time like others, this location is convenient and membership and staff are friendly. Their lock isn’t digital but you can rent one with your ID upfront

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★ 2

A laughably few number of squat racks and bench presses. 3/4 of the space is cardio equipment no one ever seems to be using. Most people here seem to be trying to lift. Good luck if you’re here for that.

And as others have said, in general, the experience just isn’t up to par with other clubs in the city.

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★ 4

Clean club. Nice upscale boutique style. For the price of membership, i wish that some of the members had more class. This is not the local YMCA. Update: getting crowded. But overall nice. Neighborhood feel. May want to bring flip flops for the shower area. Floor is wet and slippery. Two guts almost fell and hit their heads today. They should dobsomething about the tile floors on the shower area. Very slippery when wet.

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★ 1

The Pilates studio is soo small and cramped and the Pilates instructor Mary Dana Abbott is the rudest instructor I ever came across (and I’ve been doing Pilates for years) she doesn’t even give good instruction just walks around belittling everyone. Will not be taking her class again that’s not ok for equinox to hire disrespect people like her. I have destination membership so easily will not return to her class. On top of that, it’s an outdated gym you must bring your own lock and there’s barely any cell service.

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★ 1

This club needs an urgent update. It’s the first Equinox I’ve visited that you need to bring your own lock. I tried three different treadmills until I got to one that worked, and even so it was stuttering. One star for the location which is great!

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★ 5

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★ 3

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★ 2

I’ve been there a handful of times with my partner as his guest and I thought about joining mostly because it’s in a convenient location. However, when I sat down to talk with someone about prices, they gave me an extremely high monthly fee for just the one location.

As an educator, I asked for the teacher discount and it really wasn’t much of a difference. My partner gets the educator discount and he pays much less than what they were going to charge me.

The gym isn’t worth its price. You are essentially paying for the name. They are even lacking certain equipment that would be valuable to my workout sessions.

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★ 3

Could be better, but first they have to open on time. Too many times of arriving at opening time and no one is around to open doors (15 minutes +). For this price you expect better

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★ 1

Way overpriced.

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★ 1

This happened only this location, Very disappointed the instructor named Caroline S. Me and other lady who booked ahead and arrived on time, she won’t let in because we weren’t 10min before? Or she let all the waiting list people in because she can’t take pressures of those people? We followed your rules so do the same lady! Its ridiculous that there’s no spots for people who actually booked ahead!! We pay almost $400 per month for this treatment? Do better management BK heights!

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★ 5

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★ 5

Staff is awesome (Alex, Berto, Justin, etc.)

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★ 4

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★ 1

This equinox is so old and outdated, doesn’t give you that nice luxurious feel that motivates you to come and workout the way other locations do. Even the locker room here is dingy and has old locks. Equinox should really invest in updating this location…

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★ 5

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★ 5

Ive always had a great time at this Equinox! I go during off-peak hours and its always clean and generally no wait on machines. After work hours can be very hard to get floor space or any cardio machine so I avoid it at all costs.

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★ 3

Definitely not at all worth the price. Its OLD and they've done nothing to update it. I''m fairly sure one of the fans in the classroom is moments away from propellering off into someone...and its been like that for months.
Should I really need to bring my own lock and fill my bottle with a spicket? I think their big update was a paint job. The equipment is old and the layout is discombobulated. Membership is worth maybe $100 here. Not tons of class options, training space is right in the way of everything, upstairs smells like male urine, people always talk on their phones in all sections, which I regularly have complained about but it doesn't change. There's no lounge space...nothing remotely luxurious. I had moved from Dumbo because I was bored there....this move has done nothing other than make me want to quit Equinox altogether.

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★ 3

Go for the convenience, but as compared to other Equinox gyms, is majorly lacking/overpriced for the value. There is broken equipment (which works when you rig it...) and overall less quality than other spots. Should not charge the same as other locations if not putting the same money and effort into it.

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★ 4

Great spot and great equinox team - they need to renovate bathrooms - there’s no built in locks on the locker. Bring your own!

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★ 1

The Club is low budget, equipment is outdated which is wild to me considering all the money I’m paying monthly, they are very racist in this gym, they allowed my son to workout an join this same facility at the age of 15 , we had to cancel his membership, I brought my son back to join again they denied us because we were black under new management, when I tried to escalate the matter they terminated my all access gym membership, they will be hearing from my lawyers. This was a blessing in disguise we end up joining “Life Time” they are way bigger, multiple floors, basketball court, swimming pool, jacuzzi, steam room, sauna, aqua therapy, you name it they have it restaurant multiple bars in the facility open later close later same price and they are not racist ‼️‼️‼️‼️‼️‼️‼️.

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★ 5

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★ 4

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★ 2

Painfully outdated compared to basically every other Equinox in NYC. Not even locks on the lockers. Once Barry’s opens around the corner in the spring, I’ll probably just start going there. This location feels brutally off-brand for Equinox.

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★ 2

The equipments & machines are outdated & the smell omg ! On the floor where treadmills staying, are just can’t stand, so embarrassing for “luxury gym”

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★ 5

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★ 5

This club is amazing! From the front desk to the trainers, David and Haley and to the sales desk and the Spa area, front desk was the kindest. These guys are absolutely pros! I felt so welcomed and part of a family. Thank you so much for making me feel special and that I matter. Can’t wait to start my journey with my trainer on August 1st💚 Excellent club and wonderful staff members. They sure know how to make you feel welcomed. From the front desk manager named Phil who was fantastic from the first email. I emailed and his response time was lighting fast. He answered all my questions and told me to ask for him when I get in that he would gladly show me around. The gym is spotless, equipped with equipment that looks brand new. The sales team is great and the personal trainer is excellent. Highly recommend David! They have a juice bar on the first floor and the club has 4 floors. It’s a walk up, for those who are curious not sure if they have elevators but glad to use the stairs. They offer complimentary alkaline water at the front desk. They also have complimentary locks for your locker. You can trade in your drivers license in exchange for the lock and you can return the key and receive you if back. Sharon at the front desk is the sweetest. Overall you feel so welcomed and treated like royalty. I 💯 precent recommend this location. There is outdoor metered and non-metered parking. Keep optimistic and I am sure you will get a parking spot. Congratulations 🎊 if this review helped you take the plunge and cheers to rest of 2022! You got this💪😎

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★ 5

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★ 2

Needs to be renovated. 2x nicer than a blink but 6x as expensive. Value is not there. Skip this one.

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★ 5

Wallet

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★ 5

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★ 5

Edwin, the manager, really have done incredible job to improve this gym. He loves his workplace, the staffs, and clients very much! we can see he cares!!

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★ 4

It's an older gym but still has the main equipment required. The Personal Trainers here are amazing. Has most equipment that you would need

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★ 1

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★ 5

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★ 5

A wonderful place to take classes and work out. During the pandemic, the only place I feel safe as their management and maintenance is superb and reliable.

Everyone including managers and staff are professional, friendly and always helpful-- thanks everyone for such wonderful work!

Have been thoroughly enjoying the many classes ( yoga, spin, etc.) and everything this gym has to offer without worrying about the pandemic. As a bit of hypochondriac myself, this is not an easy feat.

Five stars!

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★ 5

I love the spaces here. This location in NYC but it is is a nice size.
The bathrooms are clean. Many classes are available.
Staffs are friendly (Alex, Derek, Chloe, ...) and membership advisors (Leticia, Addie) are super cool! Everyone is willing to take for you hundreds of photos until your happy :D
Update:The new manager Mr.Edwin is the BEST! He takes care of his gym like his family or home. He tries classes to make sure the most pleasant experiences for his clients. He asked clients if there are areas that need to be improved! This gym is gonna be the most popular in Brooklyn soon!

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★ 1

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★ 3

The gym is spread out over two main levels but the strength level contains most of the equipment. The squat racks are perpetually occupied.

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★ 3

I have all-access membership, main problem I have w this location is locker rooms still require you to bring own lock, several years ago every time I asked management about this, they replied “should have newer lockers in 6 months”, so I gave up asking and go to the Dumbo location...

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★ 5

Always good polite people no attitudes working to get they clients better

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★ 4

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★ 5

Very clean, safe, and great staff. Nice to have a taste of normalcy in the middle of this pandemic

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★ 5

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★ 5

Clean, I can't picture myself going to any other gym honestly, you get what you pay for and this is the spot.

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★ 5

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★ 5

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★ 5

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★ 1

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★ 1

Horrible people
I was waiting for a close friend to finish his workout and requested to use the restroom
They didn’t allow me
Not right at all

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★ 1

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★ 2

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★ 5

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★ 4

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★ 5

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★ 5

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★ 4

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★ 2

Just older and not as nice as the others, smaller and crammed into multiple floors. Also have to bring own lock

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★ 1

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★ 1

terrible service

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★ 2

Bring a Padlock! This place is dated and feels very crsmped all around. Equinox dumbo is just the antithesis of this location, go there instead!

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★ 2

This equinox is really old and not nearly as nice as the other ones. The lockers haven't been updated so you either need to bring your own lock or exchange your ID for a loaner. Other than that the classes and equipment are typical. Yoga studio has strange columns all over, and can get packed, and it quite weird when you end up getting the mat directly behind the column.

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★ 1

Was a member here until this week, spent a bunch of money on things like PT etc and made some good friends with the training staff. But the level of service from the corporate / management of the gym itself after a few years has totally thrown me off staying at this gym. Constantly being nickel and dimed by their sales team and even General Manager: Alex Daniels shows zero respect for their long standing members. It's suppose to be a premium gym but you get treated like meat. Avoid.

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★ 1

Potential members, beware:

If you reach this Equinox by phone and an employee says "come on by to try out the gym whenever you want"....the gym won't honor that...unless the SAME PERSON is working at the counter when you show up for the trial.

How would you know that person's schedule?

Asking politely to speak with the manager doesn't help. Avoid.

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★ 4

My only point of complaints is the gym needs to have few more Mary O classes more often!

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★ 5

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★ 2

Can someone please turn the bar holders on the squat racks to the outside vs. the inside. Just think about how painfula and useless it is to have them the way they currently are

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★ 2

More

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★ 4

This is my neighborhood Equinox. Compared to the other Equinoxes, it may be a little underwhelming. Given the location, it's perfect.

The stairs can be a little annoying, and it is quite busy at peak hour, but the equipment is good and the showers and lockers are in great condition. A very solid Equinox that I'm glad to go to in the mornings.

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★ 4

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★ 5

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★ 5

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★ 3

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★ 5

Great gym! Multiple floors.

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★ 3

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

I like the multi floor layout and the light however the spin studio is terrible: tiny, low ceiling, fart box.

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★ 3

Trainers only smile to people that pay private sessions, it's weird. Trainers hang out there all the time and work out as if they were customers, but bad customers... using several machines or spots at a time. Not a friendly environment.
Other than the bathrooms in the locker rooms, there are no restrooms in the 4 floors which makes it uncomfortable to go upstairs/downstairs all the time.
Mary O is great and she should give more classes in this location.

Source: Google

★ 5

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★ 1

Now this is true i had experience at that gym. i have seen bed bugs in the locker room so don't let the equinox high price work out gym fool you trust me i know that gym need to be shut down.

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★ 5

Always well equipped and especially well suited for those of us who find trainers that help you "step it up a notch" ......more than you would do by yourself.

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★ 4

Compared the other Equinoxes this is only a four star since there's really nothing special about it.

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★ 5

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★ 5

A high end club. Overpriced for me, but it you have money to burn, it's worth it.

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★ 5

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★ 5

I love this gym! It's clean the staff is very welcoming and friendly! Not over crowded either!

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★ 5

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★ 5

Have all access.. But this location is fav

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★ 5

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★ 4

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★ 3

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★ 5

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★ 5

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★ 5

My husband and I visit this club more than the one's near our work. I've been going for a few years now and love that I can take a class and leave my toddler in the Kid's Club. The 2 hours maximum is just enough time to take an hour yoga class and shower. I feel comfortable at this club unlike some of the others in the city, they don't have the same "home" vibe that Brooklyn Heights have. The young lady who works in the Kids Club during the week, Dana, is very helpful with my toddler who can be a bit of a handful. I think as a parent we all want to feel that our kids are in good hand's and that's how I feel with her.

Great job Brooklyn!

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★ 4

My favorite gym because I go here. I wish the prices were half what I pay. The trainers are friendly. I see other google users giving this gym bad marks and I can't understand why.

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★ 5

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★ 4

We love this Equinox location simply because it draws in less of a crowd than those in Manhattan. Great class options lead by top-notch instructors

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★ 1

Of all the locations - this is the worst in terms of trainers think they rule the gym. They pretty much take half the space for their clients - or they work out and take up multiple machines for themselves. They also take up the bigger lockers for themselves. Come on - who's paying to use the gym? the trainers or the customers? Who is this gym for? (also, please don't dilute your Kiehl's products with water - it's cheesy)

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★ 1

don't like the locker room it's not clean i have seen bed bugs 3 times theres one person i know said the same. i thank somebody should do something before it get's out of hand my brother work there he brought pictures home to show me it was crazy now i just work out at home im better off i will say to anybody becareful peace in love.

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★ 1

Wow. I called to see about a few spa products that I was hoping they carried so I could stop by and pick them up today.First off, the person picked up the phone and then hung up on me. When I called back, a man name Javier answered the phone and sounded very unpleasant as if I annoyed him by calling the club. I asked to speak with someone from the spa and he replied "hold up"...and placed me on hold where the phone rang until he then answered again. I told him that I must have gotten transferred back to him, so I asked if anyone from the spa would be available today so that I can just stop by. He snapped back with a much attitude, "well what is it you're trying to accomplish?!!" What a douche! I understand having a bad day but for the caliber of this establishment, I expected more of a professional phone etiquette. I'm not one to write "reviews" but I wrote this in hopes the management there reads this and makes some improvements with their front desk and how they answer the phone. Perhaps the front desk might be "too much" for this guy, Javier, maybe he should be working in maintenance where he doesn't have to interact with members as much...or maybe he just isn't cut out for CUSTOMER SERVICE. Equinox BK, good luck with business. -C

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★ 4

Brooklyn's lone Equinox is a nice spot - same level set up as their Manhattan locations. If only there were more than just the Brooklyn Heights one! The weekend Zumba classes here are fabulous.

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★ 3

Meh. After visiting the Chelsea location, I'm not sure how this one earned its Equinox badge. The amenities are there, but the whole place feels kinda low budget. Maybe it's the fluorescent lighting. Maybe it's the tiny shower stalls, lacking those swanky wooden mats. Either way, I'll gladly deal with the extra 20 minutes of travel to get to the posh fitness spa nestled under the highline. Post workout re-carb at Morimoto?

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★ 1

Extremely overpriced. You get 10 times the Spinning program for less than 1/2 the price down the block at the Dodge Y.

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