★ 5

Source: Google

★ 1

Inflexible & rigid with the "business policies" they invented for themselves ... very poor customer service ... avoid this place

Source: Google

★ 5

Source: Google

★ 2

You're just a number not "family". Very over crowded by multiple classes and children ages. My daughter was on competitive gymnastics and while practicing on the floor, they often were being stopped for random young non competitive kids in their way. Coach turnover like crazy. Driveway is a MESS and people will door your car and not think twice because the parking spots are SO tight.

Source: Google

★ 1

Wow… guess I should have read the reviews first because they are exactly what we encountered today. This was my 3yr olds first attempt at a “sport” or structured activity and the coach was so unenthusiastic. You would have thought she was being FORCED to be there. No excitement, no welcoming/this is what we are gonna do speech, nothing. She was so annoyed my 3yr old couldn’t follow directions (he had no clue what they were doing). There was only 1 other student in the class who had been there milt times and the “coach” was just focused on her. Didn’t try and get the 2 kids to engage with each other at all. We both left in tears. Please do NOT enroll your toddler here :(

Source: Google

★ 4

Source: Google

★ 1

Will never go back. The very first interaction with my three year old was the teacher yelling at him about running to the class area. They later sat him out of the class because his excitement made it hard for him to sit still for the class. Now he wants nothing to do with going back. They have yet to return my call to rectify the situation.

Source: Google

★ 5

Bonito lugar,dónde va mi nieto a hacer gimnasia todos los sábados.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

the place is dirty with unpleasant smell of chemicals they overuse. we've spoken few times about letting air in but people are nasty and not caring at all. plus masks and chemical sprays enforcement for kids is unbearable. we were hoping it would get better after a year but nothing.. just ended up and switched to another place.

Source: Google

★ 1

We’ve gone with our son over the last number of years and every time we think it will be better. Yet every time we’re incredibly disappointed. The teachers at Head Over Heels are *terrible* with young children. Their discipline is appalling, the culture among their “coaches” is atrocious.

Please don’t send your children here. Unfortunately it’s one of the only places in town with a facility of this kind.

Source: Google

★ 5

Source: Google

★ 4

I really have enjoyed bringing my kids to the classes. The coaches we have had have done an amazing job. It can be difficult to get ahold of someone, email contact works best. There isn't anyone in the office after hours, even with classes going.

Source: Google

★ 5

Best of the best!! The amazing and knowledgeable owner, staff, and coaches truly care about the well being of the kids and show professionalism, compassion, and empathy. HOH Ithaca is a safe, clean, supportive environment for children to learn, grow, and develop self confidence. I highly recommend!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Facility is small and dirty. The little kids classes are over booked with so many kids that it makes the class crowded and stressful. Every class is the same from week to week with little change in activity or setup. It doesnt offer much for littles to do and my 2 year old seemed bored. It makes sense now why there are so many new kids there each week because everyone keeps dropping out. Not worth the money.

Source: Google

★ 2

Really high coach turn over rate. My kids are on the quiet/shy end and as soon as they get used to a coach and start progressing in class the coach leaves :-( then back to square one. When you talk to to former coaches they all say the same thing they left due to poor treatment from management. Even as a customer the front desk people are not friendly. We've been coming here a few times a week for a few years and management still doesn't know us nor do they make an effort to know us which is pretty disappointing overall. When my kids had a steady coach they were super happy and excited to go to class, now after many changes they refuse to go. Wish there was a different place around ...

Source: Google

★ 5

Very good with the kids. My son loves it here.

Source: Google