★ 3

Wanted to join a health club with a pool. I decided to try this business with a 1 day guest pass. The pool was gross. I shared the lane with another member, there were a few black bugs floating in the pool. The temperature of the water was good. The pool is old. The showers in the locker room were also gross, leaves in corner, hair , moldy grout. Thankfully I remembered to bring my own towel, as one of the members said this club provides nothing and then she said "you would have been drying off with paper towels"! If you're looking for a club to use the weights and track , I'm sure it would be fine (as long as you aren't using the shower) I wanted to like this club but unfortunately, it's not for me .

Source: Google

★ 1

Not a comfortable place for women to work out. The gym is filled with guys who will pace in front of you because they want the machine or bench you are using and old men who will interrupt your workouts to try and talk to you. As a women I was always uncomfortable there.

Source: Google

★ 5

I love Elevate! I teach SilverSneakers and sub occasionally for sculpt, bootcamp, yoga & cardio yoga. Facility is kept nice & clean. Nice mix of cardio machines and there's an indoor track. Variety of weight machines & free weights as well. I really enjoy Saturday Zumba with Chris.

Source: Google

★ 4

A fitness center with a lot of treadmills, elliptical trainers, bicycles, and things like that. Also has a good group of weight machines. The freeway section is lacking. It’s priced quite reasonably. It’s better than the YMCA.

Source: Google

★ 5

Love the gym and the trainers. Thanks so much

Source: Google

★ 5

A fully equipped gem in the middle of nowhere in Upstate NY. You wouldn’t expect to find a top notch gym in such a remote location, but this place truly exceeded my expectations. Despite being off the beaten path, it offers everything you could ask for in a modern fitness center: a well maintained pool, a full range of workout machines, spacious cardio and stretching areas, recovery center with a great sauna, massage chairs and an atmosphere that motivates you to stay active. What impressed me most is how spotless the entire facility is. Cleanliness is clearly a top priority here, which makes every workout feel that much better. The staff is always present, friendly and ready to help with anything. It’s rare to find a gym that combines comfort, quality, and excellent service, especially in such an unexpected location. Whether you’re a serious athlete or just getting started, this place has something for everyone.

Source: Google

★ 5

Source: Google

★ 3

Place could really use some large fans to move the air around.

Source: Google

★ 5

Source: Google

★ 5

great facility

Source: Google

★ 5

I'd lik to share a customer service experience at Elevate with Noah who usually opens Sunday mornings. I've been in the customer service industry for decades. Noah is always early and cheerful, and has the guests safety at hand, Its very refreshing to see that once again in the younger generation.

Source: Google

★ 5

Elevate in Liverpool is by far the best gym I have ever had the pleasure to be a member of. The staff, instructors, trainers and members are one of a kind. Everyone in the gym makes you feel welcome and more like family.

Source: Google

★ 5

Source: Google

★ 4

“I really enjoy this gym and would definitely recommend it. It’s always clean, which is a huge plus, and the atmosphere is quiet and comfortable. The equipment is well-maintained, and I never have to wait too long to use a machine. The staff is friendly and helpful, making the experience even better. While it’s not perfect, and there’s always room for improvement, it’s definitely one of the better gyms I’ve been to. If you’re looking for a clean, peaceful place to work out, this is a great option. Overall, a solid 4-star experience!”

Source: Google

★ 4

Been a member for many years. Clean with a very good staff. Equipment updated annually and well maintained.

Source: Google

★ 5

Source: Google

★ 5

Close to home. Wonderful people

Source: Google

★ 4

Comfortable gym to work at people. friendly staff and members.

Source: Google

★ 5

Best Gym In The Neighborhood…

Source: Google

★ 5

Clean and well organized

Source: Google

★ 1

Be extra thorough when you cancel your membership, get multiple forms of documentation from them.

A few years back I canceled my membership, coincidentally my credit card expired and I got a new one. Six months later they sent me to collections for $600 in undue membership expenses.

Pretty much any other business in the world will not give you service if you stop paying, but Elevate continued to bill me even though they weren't getting paid and I wasn't using their facility.

Lucky for me I still had my email showing my cancellation, so I got to tell the collection agency to kindly go away, but it was still a headache to track down and deal with.

Buyer beware.

Source: Google

★ 4

Source: Google

★ 5

Everyone is very nice and love it there. they have a lot of different classes you can take.

Source: Google

★ 5

Source: Google

★ 5

Great place to play pickleball

Source: Google

★ 5

I love the staff the trainers could be a little more better and precise

Source: Google

★ 5

Source: Google

★ 5

Nice modern facility a lot better than Planet Fitness

Source: Google

★ 1

Rude front desk attendant lady eating while working and having an attitude for asking her to do her job don’t work a job that requires interaction with customers / members if you’re gonna be miserable and project it on others 💀

Source: Google

★ 4

Source: Google

★ 5

I have been a member since 2007. I love the team at Elevate. The trainers and all the staff are always wonderful. The gym is always clean! The machines and equipment are always in good shape. One of the nicest features about this gym is its size. You never feel like you’re on top of anyone working out. It’s a big open space and very well laid out. I also love the high ceilings and the big windows that let in natural light.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Great recovery room.

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 4

I love the vibe of the gym very welcoming and clean. Downfall I would say is paying extra to have access to the new sauna, reserving a spot just to have the sauna at full capacity. Why am I paying extra?

Source: Google

★ 3

It was ok.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Beautiful facility and great hosts for pickleball tournaments

Source: Google

★ 5

Complete gym with great staff. They have it all.

Source: Google

★ 5

1st time there. Enjoyed it there very much. Great Zumba class with Tess!
She's awesome.

Source: Google

★ 5

Source: Google

★ 5

Everything you need under one roof.

Source: Google

★ 4

Source: Google

★ 5

Awesome gym really relaxing and peaceful decent weights and good polite staff

Source: Google

★ 5

Simply the best

Source: Google

★ 5

good gym , fully equipped

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Nice facility especially for tennis!

Source: Google

★ 5

Source: Google

★ 5

Great gym!

Source: Google

★ 5

Tyler one of the front desk guys super friendly! Friendly staff !

Source: Google

★ 4

Nice gym

Source: Google

★ 4

Source: Google

★ 5

We used Elevate Fitness for swim lessons. I cannot express how impressed I am with Jada. She starts with the basics and my 4 year old is improving each week. I highly reccomend her and the owner has been checking in to make sure our experience is great.

Source: Google

★ 4

Great gym, kinda sad that they got rid of the hot tub though....

Source: Google

★ 5

Source: Google

★ 5

Great gym with lots of different options, great perks, and a professional, friendly staff at a reasonable price! At the moment, certain parts are under renovation or reconstruction, but I'm sure the gym will be even more amazing when it's all set and done!

Source: Google

★ 5

I barely see it and the place looks very good, I have never been to the site, not even to the US, but I must imagine that it would be the best to be in that place. I hope one day to be able to travel to such a prestigious country, greetings from Venezuela.

Source: Google

★ 5

Kickboxing with Tisha is amazing!!!! I love her energy and enthusiasm to push us to work harder each class!

Source: Google

★ 5

Nikki, my personal trainer is the GOAT! She helps with the mental first. Wellness and fitness are less about what we do physically, mindset is everything! Bonus-Access to 2 Gyms for the price of one!

Source: Google

★ 5

Great place to go. Very friendly staff. I play tennis here and take pickleball lessons from Judy who is an excellent teacher and makes the classes very fun.

Source: Google

★ 5

My husband and I just started going back here. We continued our membership through COVID but didn't go during that time. Since we have been back I have to say things have changed and are much better. If I did this review a couple years ago, I don't think I would be giving it a 5 star review but now it definitely deserves it. Many machines to choose from, hours are convenient, not too crowded, friendly staff, and not pricey. Check this place out if your looking for a gym.

Only downfall they changed was taking away the child care section, but the good outweighs the bad.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Very friendly staff.

Source: Google

★ 5

Friendly staff, clean facilities, pickleball, tennis and full workout equipment options.

Source: Google

★ 5

The personal trainer at elevate was very helpful with managing my back pain from scoliosis.

Source: Google

★ 5

Great gym, indoor track, indoor pool, suit spinner

Source: Google

★ 5

Expert advice even when finishing PT next door @Sports PT of NY.

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Elevate is exceptionally clean and many improvements have been made since it was Gold’s. The entire staff is friendly and professional. A Personal Trainer by the name of Patti, is outstanding, with many proven years of training. Patti has an outstanding personality and comes with an extensive proven training background. She is highly recommended. .

Source: Google

★ 1

pro medical segregation establishment, banned all members who didnt get shot. they're trying to hide it but everyone must know who these people are.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great equipment, wonderful staff and terrific trainers! I wouldn’t go anywhere else!

Source: Google

★ 5

I use the pool 2 days a week.

Source: Google

★ 1

Changed the pricing and offers after I signed the contract. Then had the nerve to look at me like I was the nut job. I told them they can't just change what was in the contract and said. "Well... you can try to call someone." Then they try saying they never said that LOL. Like I must be hearing things.

Source: Google

★ 4

Nice gym but in the middle of no where. Too far for me.

Source: Google

★ 5

Great overall gym
Has a 3 lane pool
Easy to get to and ample free parking
Clean and well kept
No climbing wall

Source: Google

★ 5

Friendly, consistent, professional staff. Clean facility. Nice cool air-conditioned gym. Love to go there daily for my water aerobics routine in the pool or walking on track. Highly recommend this gym!

Source: Google

★ 5

Love working out at this gym! Some of the machines are older, but they all are in working condition. The gym also offers exercise classes with awesome instructors!

Source: Google

★ 4

Source: Google

★ 5

Great for Silver sneakers seniors.

Source: Google

★ 5

Great staff, a lot of able machines and training sessions available.

Source: Google

★ 5

Great courts!

Source: Google

★ 4

The staff is very friendly they a lot of interest in what you want to accomplish. The only draw back for me is the cardio set up. Other than that the gym has a lot to offer

Source: Google

★ 5

Source: Google

★ 5

Great Fitness Center and great staff. Very accommodating for a one-week membership during my travels

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Excellent facility with friendly staff. One never feels crowded, plenty of fitness gear to use no matter how busy. Good bang for the buck!

Source: Google

★ 5

A great gym. Go there when visiting Syracuse Ny.

Source: Google

★ 5

Huge facility. Exceptional staff!

Source: Google

★ 5

Kickboxing class with Ms. Tisha... that's all you have to know. If you see her, tell her I sent you... but be prepared to work your butt off too! :)

Source: Google

★ 5

Great facility, great facility, with good, selection/variety; free weights, machines, hiit stations, cardio, and more. The hot tub's fine, after a few laps in the pool, plus, the aerobic and stretching room's great for warm/cool ups/downs. Nice array of self-service sanitizing stations with clean paper towels, upon demand, and, on the rare occasion when a machine's broken, it's promptly serviced. Drawback's the hours, all the more, if the time's good for your schedule, then, there's nothing-to-little you won't like/enjoy at/about this fine facility.

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

The group training classes are wonderful. The instructions are kind and energetic and will push you to meet your goals. Jennifer's Barre classes are the best!

Source: Google

★ 5

safe clean environment follow CDC guidelines great facility I drive 1.25 hr to get there wish they would open a facility in Watertown NY

Source: Google

★ 5

Trainers and Instructors and reception staff are very friendly and helpful.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Really love this gym. Staff is very friendly and it’s never too busy, so you get to use any equipment without having to wait. Gym is clean with sanitizing station throughout. Definitely recommend it!

Source: Google

★ 5

Source: Google

★ 5

Incredibly kind & helpful staff. Wide range of equipment. Friendly members.

I feel like Elevate caters to pretty much all gym goers on the fitness spectrum. Whether you're casually trying to improve your health or serious about your goals the Elevate locations have what you need to get you there.

Source: Google

★ 5

Great place to work out- clean and up to date on covid restrictions. Everyone wears a mask and cleans after each equipment use. Barely ever full of people and overall a great place to go! Staff is really nice too!

Source: Google

★ 5

Love the therapeutically warm pool, which is a life saver for those of us with arthritis. The staff is friendly and helpful, while diligently enforcing Covid-19 protocol for everyone's safety.

Source: Google

★ 5

Always feel that personnel do their best to keep members safe. They truly care for each of us and greet us in a friendly manner during each visit.

Source: Google

★ 5

Source: Google

★ 5

Great place great weight room. Great
people.

Source: Google

★ 5

Source: Google

★ 5

Best gym I ever joined been member over 10 years w my family!!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 4

That class this morning was changeling. I liked it more then my knees.

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

Amazing staff and very accommodating. Super knowledgeable trainers as well!

Source: Google

★ 5

Source: Google

★ 4

Highly lacking in hot woman. And the men aren't much better. Lol

Source: Google

★ 5

Source: Google

★ 4

Great gym

Source: Google

★ 2

Lacking a lot of standard gym equipment (heavy free weights, mirrors). Could be good if you are interested in running or swimming.

Source: Google

★ 4

I like the gym it's got everything needed to get a great workout. Something for everyone!!!! Patty C. beyond amazing trainer!!! 💪💪💪💪

Source: Google

★ 5

I absolutely love this place! Tons of classes a various times-- a little something for everyone! Plus the environment, machines, and materials are kept in tip-top shape!

Source: Google

★ 4

Friendly staff,Very welcoming. Love Tisha’s kickboxing classes,wish there were more. Waiting for morning Elevate pump classes. I follow Tisha from gym to gym. .Patty’s classes are great also. Getting used to her bootcamp class, it’s a challenge.She changes it up every day. She’s a great motivator.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I joined the run group through elevate fitness in 2018 and let me tell you it was one of the best decisions I’ve ever made! Awesome Run coach Kevin Collins is one of the best I’ve ever met and 53lbs lost in my first year I would say it’s been a monumental year. All thanks to elevate staff and coach Collins I continue to have continued success!!

Source: Google

★ 5

Source: Google

★ 5

Nice updated facilities, great equipment!!
Awesome staff and the coffee table is cool too 😂

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Spacious Gym up to date equipment and knowledgeable friendly staff. Various rooms to perform different workouts along with trainers if needed by someone.

Source: Google

★ 2

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The facility is very clean and the instructors are excellent (water aerobics and Silver Sneakers).

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Equipment needs upgrade

Source: Google

★ 3

Source: Google

★ 5

The friendliest staff, great selection of class options, so much space for workouts of all types & I never feel intimidated by other patrons. This is the place to go for the Average Joe or Jane looking for a great workout.

Source: Google

★ 1

Greedy management!!! They will rob your money by enrolling hole year contract !!! There is no way to get out when you join once !!!

Source: Google

★ 5

Super place friendly staff good hours pool is awesome

Source: Google

★ 5

Source: Google

★ 5

The staff is very friendly, majority of the members are very friendly as well. Plenty of exercise equipment to choose from. Good size walking track. Options of exercise classes as cardio, yoga and pool exercise offered too...Good place to dedicate 1 or 2 hours of your day to exercise and socialize.

Source: Google

★ 3

It's a good gym and the staff are always friendly. The building itself and some of the equipment are dated; this is a bit disappointing with the cost of membership and the additional yearly club fee (used to update the gym). I also trained with Greg in the hybrid/personal training classes and he was great.

I would ask for copies of all the papers/contracts they make you sign when you become a member or sign up for personal training classes. Copies aren't provided to you unless you ask. I cancelled my personal training services and a week later I was still billed for them. When asking why, I was told I needed 30 days notice as they use a third-party billing service. I wish this had been made clear to me when I first signed up, so be cautious if you need to cancel any memberships with this gym.

Source: Google

★ 5

Elevate is a great gym, tons of equipment and classes to keep you motivated and active! They have a great indoor track and indoor swimming pool as well. Staff are always friendly and available if you have questions. Love the point system too! Another great way to keep you wanting to come in to get your workout done!

Source: Google

★ 5

Source: Google

★ 5

Very social atmosphere!

Source: Google

★ 5

Source: Google

★ 5

Fantastic workout and the staff was great

Source: Google

★ 5

Source: Google

★ 4

Don't remember

Source: Google

★ 5

Source: Google

★ 5

All my instructors are so nice and knowledgeable. My doctor said that my over all health is the best it’s been. I contribute that to my classes and eating the right foods.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Amazing gym been going for over 30 years and love them

Source: Google

★ 5

Source: Google

★ 2

The gym itself is great and offers equipment for any style workout. I purchased personal training three times a week. I strongly advise against using their trainers. My trainer stated he likes his older clients because they are easy and he doesn't have to do much with them. He spends most of the session in personal competitions with other trainers or socializing with others taking the "Personal" out of the personal trainer. Instead of talking he lacked commitment to push me or drive for results, at bare minimum he could have corrected my form which had been incorrect, however he didn't notice due to his own distractions. My sessions were abruptly ended 5-10 minutes early on 30 minute training, and up to 15 minutes early on hour long training days. I do not understand what I'm paying for when this isn't personal and hardly training.

My apologies I didn't relized there were a lot of "May's" with personal trainers. To make it easier is there a number I can reach you directly at.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

It smells so clean and the people are very friendly. What I like the most is the vast array of available equipment. A person can have any work out that they want with what Elevate has available. This is a great gym to go to!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Good atmosphere, clean facility, excellent and varied equipment

Source: Google

★ 3

God bless them

Source: Google

★ 5

This is an excellent gym with great coaches, updated equipment, and workout space for everyone. it has a great weight room indoor track, pool, cardio area, and more activity based worked area (tire flips, sledgehammer, etc). sign up as a couple and get big discounts. the price is excellent.

Source: Google

★ 5

Elevate is far the best Gym, the experience is far beyond money paid.. The equipments, the class sessions, the spa/pool also the staff, practically incomparable.. I’ll recommend elevate to anyone and everyone.. Best experience thus far.

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

I like the options available such as the pool, tennis and classes. I also like the size of the facility, even when theres a lot of people, it never feels crowded. Lastly, even though I live closer to the Liverpool location, I like having the opportunity to go to the DeWitt location if I'm in that area.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great

Source: Google

★ 5

Friendly staff, equipment is kept in good condition. Large enough space so it doesn't feel as though you're ever getting in anyone's way or have to deal with someone encroaching on your space. Membership price is reasonable for all the benefits it comes with.

Source: Google

★ 3

Pretty good gym with lots of space, good amount of equipment and a friendly staff. Downside is that some of the equipment is broken and the locker room floor is constantly slippery.

Source: Google

★ 5

Great gym...they have a nice track, and most of all this place is super clean! Their locker rooms are spotlessly clean and well maintained throughout the day...and you can tell that the staff who maintain it take pride in their work.

Source: Google

★ 3

The gym has the correct equipment but there are issues in the weight room which is separate from the main workout areas.

The air conditioning has not worked in months. All summer the humidity level has been unacceptably high. On warm or rainy days the floor and machines have a moisture film which makes it difficult to get a good footing without worry of slipping. The A/C used to work.

I've brought this issue up to the gym personnel several times and they were unaware of it. The gym did have their maintenance guy clean the A/C coils and replace the filter but I saw that the air supply duct was full of water. What they really need is to have a qualified A/C tech troubleshoot the outside air handling unit (refrigerant charge, system pressures and integrity, superheat and condensate drain).

The second issue if the free weight flat bench. The bar rack position is too high. The old benches were great but they were replaced years ago with the current ones which are difficult to rack a bar even with a spotter for us individuals that are of shorter stature.

Source: Google

★ 1

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 4

Okay gym. I prefered the management under gold gym. The class instructors are the best. Spin class with diane is the best!

Source: Google

★ 1

Terrible customer service, overpriced, with broken fitness equipment. Try to cancel a service or membership and they will still charge your card. Make sure to always get a receipt of cancellation - you cannot trust them.

Source: Google

★ 1

Source: Google