★ 1

Este lugar q se cerró y no dio ningún lugar q se pueda seguir asistiendo y siguen cobrando como si nada

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★ 5

I love this gym. Is it reopening? Even tho I got charged while it was closed, I’d still come back here.

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★ 1

This is a terrible company, same as NYSC. They have been closed down for over a year and continue to charge their customers regular payment and unable to cancel membership.

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★ 5

Love taking Zumba classes!!! Working out on the machines and exercising with the free weights!!! The staff is so friendly and helpful!
Met some old friends and made new ones!!
Very happy and satisfied with my decision to join!!!

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★ 1

Place is closed. I was charged for 2 months while the gym was shut down. They never refunded me even tho promised over emails that they will refund, just waist my money there. The worst experience with a gym in my life. The worst place ever among gyms. Hope all the money you got from us members you'll lose them as fast as they were charged from our cards.

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★ 1

Spend your money somewhere else. They charged me while they were closed because of Covid and still haven’t refunded me. It’s a hassle just to cancel your membership, and their equipment isn’t diverse. They don’t communicate with you if your membership changes (they raised my membership price without telling me). You’re better off at Blink fitness or anywhere else.

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★ 5

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★ 1

This location in bayridge is not open, so please stop commenting back on other people’s reviews stating that it is. How do you lie like that when you look on the website it says CLOSED. When you go to the front door it’s says CLOSED. How are you charging people for a gym that isn’t even OPEN !!! It’s not surprising that you guys have a class action law suit against you for charging customers in April during the pandemic and your company filed for bankruptcy.

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★ 5

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★ 5

The place is great , and kept very clean . The staff is so so nice

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★ 5

Great classes and courtesy

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★ 1

When u do a yearly contract they don’t provide how you can end and time frame for u. Then when u go to end your membership they charge u yearly annual for no reason saying “oh you had to cancel 45 days before”. The timing of the gym is very tight as well!!!!

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★ 5

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★ 1

Called front desk for information for my sister and staff was Extremely rude! DISRESPECTFUL AND OBNOXIOUS !

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★ 5

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★ 5

I love it

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★ 2

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★ 4

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★ 1

Definitely negative stars if I could.
Had surgery in March, went to cancel, was told it's a process and it takes time. Whatever. Didn't bother.
Few months go by and I realize I'm still getting charged. I call back to complain, was told the manager will get back to me. No one called.
Thought it was cancelled, NOPE .
Got another charge AND for $10 more than what I signed up for !!
Called after that charge and spoke to the manager and she had the guts to say " a lot of people say this but didn't actually cancel" like ... what ?
And 'No hun, my girls know to leave a note when people call' . So I lied again apparently lmao .
THEN she goes to ask me if I want to come back ... ????
Best of all, she shut on my face after 'I'm the only one at the desk and this is going no where, I have to go' . CLICK. She shut.
HORRIBLE SERVICE!

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★ 3

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★ 2

Customer service isn’t the greatest! Plan to stay on hold for a very long time!

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★ 5

I am not one to do reviews but I have to in this case. I started going to Lucille for the classes. I started the Zumba class with the instructor Yaya and omg! I have NEVER experienced such a workout. The energy and choreography is amazing! She is clear in her direction and the music is pumping! The women absolutely love her! I now, Love love love Yaya!!! Can’t wait to take her class again!!!

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★ 1

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★ 1

What a joke. I was there three months ago and they said its $16.99 a month. I left. After a day they called and offered $9.99 monthly.
I called them yesterday. The girl who answered the phone said its $25. I went there today. African- American girl that was in front desk said its $45 monthly with a year contract. Do they change their prices every day?

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★ 1

Bad experience at this location manger won’t listen to the women needs at this location as if take it or leave it the sauna is stinking and small

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★ 5

I’ve been a member of LR at Bay Ridge for about 2 years now and have really enjoyed my experience there. The facilities are clean and well maintained, the staff has always been friendly and welcoming and seeing woman of all different ages and sizes working out together makes me feel comfortable taking part in any class or workout. I enjoy their Zumba classes and get a little bit of something different from each of the different instructors. I have been doing personal training with Maria and can say I have seen a visible difference in my strength and ability. She is a great motivator and is always finding ways to encourage me. I think for the price and location, this is a great gym to join.

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★ 5

I personally love this gym and the staff. I’ve been training with Maria since March and she’s absolutely magnificent. It’s always great to go in and train with her. The rest of the staff are also really sweet and helpful. They really try to get to know you and understand your needs. You can always come in for a nice workout and always feel welcomed.

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★ 5

Amazing experience in this gym . The staff is very friendly and welcoming . The manager Jill is an amazing manager and helps everyone with the most positive attitude 💪🏼

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★ 4

Great atmosphere. The trainers always make sure you know exactly what you're doing and work what's needed for what you want to achieve. Always feel great leaving there!

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★ 5

Super nice place with a really friendly and easy going environment! I switched from a different local gym and was so happy I did. I also did 4 months of personal training with Maria who was WONDERFUL and have seen great results this far!

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★ 1

Horrible gym. My wife and daughter just want to take care of their health and work out, but it's a misfortune that they are getting bombarded with fees that they never agreed to. It really is a shame. When you go up to them to talk about it, they just confuse you even more and refuse to give any refunds.

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★ 1

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★ 1

They started to be very very expensive 👎

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★ 2

I like the gym i love zumba but i dont like zumba instructors, they are bad performing , I like Rosangela she is good but still she has only one class in a week another instructor Yaya which I dont consider her even a zumba instructor she is doing almost all days. ☹

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★ 5

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★ 5

Just left a local competitor and joined. I love it here! The girls are so nice and the atmosphere was relaxing and so clean!

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★ 5

Love this place
Great staff

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★ 5

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★ 1

I've been a member for many years, however I'm getting more and more unhappy with the gym conditions. First, it's unbearably hot which makes it impossible to do any cardio, after bringing the issue to the stuff, they said there is nothing they can do and central a.c. system need to be fixed but no one is fixing anything for months after multiple complaints buy many members. Second, the celing is leaking right on the equipment and most of trademills are broken. Lastly, they rarely clean the floor, u can see hair and dust all over.
I love the gym because of the amazing stuff, great classes and instructors Ira, Roxy, Yaya, Marisa , but i can't enjoy their classes due to the hit. Very disappointed.

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★ 4

I love Marissa’s classes she is the best instructor 🥰

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★ 4

Wife loves this place

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★ 1

I WENT TO LUCILLE ROBERTS IN BAY RIDGE FOR A WHILE NOW AND HONEST TO GOD NEVER HAD AN ISSUE , BUT NOW THAT I WANT TO CANCEL THERE'S AN "ISSUE". I CALLED AND THEY SAID TO COME IN PERSON AND CANCEL I WAS LIKE OK , CAME IN 3 TIMES!!!!!!! TO "CANCEL" AND EVERY MONTH WAS CHARGED FOR 3 MONTHS AND NOW THE YEARLY ANNUAL FEE. EVERY TIME I WENT, THEY SAID I SEE THAT I CANCELED BUT THEY DON'T KNOW WHY IT'S "NOT CANCELING" . THE MANAGER THEN SPOKE TO ME AND WAS EXTREMELY RUDE AND SAID THAT HER AND I NEGOTIATED A CHEAPER PRICE WHICH NEVER HAPPENED. THERE TRYING TO MAKE EXTRA MONEY OFF OF US. I DO NOT RECOMMEND ANYONE GOING TO THIS GYM. ITS A RIP OFF!!!!!!

and a specail thanks to the HereToHelpTeam......YEA, HERE TO HELP STEAL MY MONEY!!!!! THANKS AGAIN, KEEP IT TIGHT

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★ 5

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★ 5

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★ 5

Best Gym. Good job ladies.

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★ 5

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★ 4

Nice clean facility but parking makes it a non option.

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★ 5

I’ve been going to this gym for many years and have seen it grow with new equipment and even more competent instructors - particularly Roxy and Jojo who are both outstanding and can be counted on for a great workout! Manager Mary Ann, Jill and the rest of the front desk staff are welcoming and accommodating. Women of different ages, abilities, and of diverse cultures can feel very comfortable coming here.

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★ 5

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★ 3

I like that it's all woman. I don't like that they don't show you around until you have a personal trainer and even at that showed more strengthen exercise which was goid, but not knowing how to use the machine although they say ask. They also so far not healing for senior discount not accimodating

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★ 5

Such a comfortable environment to work out but wish they open early and have more hours for Friday Saturday and sunday.

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★ 4

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★ 4

Very clean, excellent teachers., friendly staff.I don’t like that lately they cancel or switch classes.

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★ 4

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★ 4

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

I just love this place. Specially the Zumba classes, Roxy class is amazing 😉😉😉

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★ 5

I have been a member of LR for 3 plus years. It wasn't until the last 2 years that I have been going consistently (4-5 times a week). The classes (Marisa's, Roxy's and Jojo's) are great especially when they had Strong By Zumba on Sundays (bring it back 🙏🏻). The instructors are great motivators in their own way and they make you want to push your limits. Marisa's small group training, evening and wknd class that I have taken in 2017 made me challenge my body and grow to love coming to the gym. Jojo's kickboxing and chisel classes will definitely kick your behind. When she knows you; she always pushes you more so don't give up! She also helped me with showing me different exercises to work on my back; which was great because now I am using the cable machine often. Overall, my experiences at LR have been great and now the gym is like my third home.

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★ 4

Reasons to come...Roxxy and jojo end of story

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★ 5

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★ 5

I love Lucille Roberts the staff is friendly . I love mrs roxy because she amazing dancer and gives awesome workout in the classes

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★ 5

I love Lucille Roberts Bay Ridge! It’s clean. The staff is friendly and so helpful. I would definitely recommend this location.

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★ 5

Fun classes!

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★ 5

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★ 1

No privacy

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★ 4

A gym designed for women only. Nice feature helps me Focus

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★ 5

Excellent classes

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★ 5

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★ 1

Horrible experience after cancelling membership within 3 weeks in Nov. 2017. Now I have to pay for an annual membership of $69.99 for 2018 when I am not even a member anymore. Horrible and would not recommend this place at all.

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★ 1

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★ 5

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★ 4

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★ 5

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★ 5

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★ 4

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★ 4

I like LR because you can workout here without feeling judged. There are a good amount of equipment and classes.

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★ 2

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★ 2

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★ 4

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★ 4

Fantastic gym, would be great if they'd open earlier than 8 o'clock

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★ 5

Awesome small gym. Has a sauna

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★ 1

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★ 5

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★ 5

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★ 5

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★ 5

I've been a member for several years and after the renovation about a year ago this place is amazing! I usually just attended whichever class fits my schedule during the day, but I also appreciate the newer equipment! The only opportunity for improvement would be to offer more classes throughout the day as the current ones are filled beyond capacity normally.

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★ 5

I have been with this Lucille Roberts for almost 4 years now and I absolutely love it! The staff is amazing, always willing to help, and provide a welcoming and friendly atmosphere. They renovated recently and now have all these great new machines and work out stations. Thankful for a women's gym in bay ridge!!

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★ 5

Lucille Roberts, Bay Ridge location, has to be my favorite one yet! I've never seen such a clean, organized and overall, friendly gym! From the classes, to the new equipment, to the sauna, Lucille Roberts never fails to provide their gym members with the best! Also, a plus has to be their front desk lady. I believe her name is Yasmeen (hope I'm spelling that right.) She's super sweet! Great person to be greeted by as you walk in. 5 stars for this Lucille Roberts location!!

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★ 5

Lucille Roberts in Bay Ridge is the place to go when you want an uplifting, clean and friendly workout!! The entire staff are extremely friendly and helpful. They make you feel right at home all the while encouraging you to do your best!!!

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★ 5

Great place just wish they have the LATERALX ELLIPTICAL it's better then the octane 4700.

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★ 4

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★ 4

I love the fact that it's all women, and the recent upgrade they did with new equipment and more classes is really convenient! I wish they had better hours though and earlier classes to accommodate different work schedules.

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★ 5

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★ 4

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★ 5

I love Zumba it's the main reason I joined Lucille Roberts is for the classes I love roxy but her class gets way to packed and impossible to move comfortably or see her to follow her steps properly, but yes she is a great instructor ...I think wednesday Zumba needs to be changed totally revamped I'm not to crazy about Zumba class on wednesdays at all sorry just being honest. I love Friday and Sunday Zumba with Deanna I think she is an Awesome Zumba instructor and I look forward to my Friday and Sundays with her she is very cool and down to earth love her she motivates me ❣️💯I also wish that you guys would bring back step class 😊

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★ 5

Lucile Roberts is a great and updated gym. There instructors are amazing for the toning classes but one of them stands out, her name is Roxy. Roxy is an amazing dancer and gives awesome workout classes. She always changes up her classes and her Zumba is the best. I have tried other Zumba at other gyms and nothing compares. I am a very shy person who hated dancing but thanks to her I am not anymore. She has been such an inspiration to me and I'm sure many others. Also, she a genuinely nice and caring person with a warm heart. She loves what she does and has crazy energy doing it.

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★ 4

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★ 4

There are no women only gyms in NYC Lucille Roberts is a magical place where women can come together bond distress and work on loving your body in a comfortable environment I Love this gym

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★ 5

Lucille Roberts Bay Ridge is very friendly and courteous. The administrative staff are very helpful and welcoming. The instructors are all professional
And knowledgeable and exciting. Specifically, Roxie!! No matter which class she is giving she puts her personality behind her power to motivate and makes every class worth taking! She makes all the hard work seem easy and something we all want to do!
My life has been enhanced because of Lucille Roberts!!

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★ 5

Welcoming, empowering community of strong women who encourages others' best self by being the example of that! The managers, MaryAnn & Jill did a great job creating that culture in the gym. The staff especially instructors (Roxy, Marissa, Roseangela, Deana, and others) really makes the gym by inspiring us to never give up in their classes..They continue to push us to do our best. Very positive, warm smiles from the staff like Maria., Angela + Yasmin! We're like one big family there. Lucille Roberts Bay Ridge continues to upgrade the gym but the atmosphere remains inspiring because of the staff and members! Thank you for all that you do for us!! ❤💙💚💛💜

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★ 5

The classes are great and Roxie Is a fantastic instructors who really look out for the individuals who take their classes & make sure they are working out correctly. The new gym looks fantsstic. Clean & well lit wirh new equipment.
The manager Maryanne as well as the assistant manager Jill are very helpful to all individuals and make sure that everyone is comfortable as well as feels welcome.
I enjoy the club so much that sometimes I go twice a day.

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★ 5

Love it

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★ 5

The gym looks great and so much cleaner.

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★ 5

I love love this gym. The instructors are all awesome. Zumba classes with JoJo Or Rocky and roseangela are the best. The gym has recently had little make over with the class floor being a bit small and the lockers being out in the open but on the bright side they have new equipment and machines so you can have a variety of things you can workout with. Overall the best gym in bayrigde beooklyn.

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★ 4

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★ 5

I've been going to Lucille Roberts for a few years now, and the reason why I stay is simple: Roxy. She is, by far, one of the best instructors, hands down. I have been to many gyms in my lifetime, and taken numerous classes just about everywhere. But I've yet to experience any class as magnificent as Roxy's. Her dancing is extraordinary, and the music is fantastic. She is full of life, and has the ability to get everyone going even on their darkest day. To teach a class that size, day after day, is a task in itself. But to do it with her enthusiasm, and level of expertise, is quite another story.....I am up at the crack of dawn, to ensure a "good spot" for Roxy's beloved Zumba class, and before hand I will take advantage of the new equipment the gym recently acquired, which is also nice. Maria and Jill have always been lovely, so no complaints here!

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★ 5

I love Lucille Roberts Bay Ridge location!!! First of all the management , Maryann and Jillian are great !! The instructors are amazing!! Roxanne Christakos is our motivating superwoman love her inspiration and motivation and is awesome at all her classes !! Jojo Roudette is super amazing too her classes are Lille a super burn to our muscles always leave there classes happy and energized !! Keep up the amazing work LR club ladies!!!!

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★ 5

I have been a member of this gym since 2009. It has consistently been a go to convenient location for me to get to before and after work. The main reason I have stuck with this gym for so long is Zumba and Toning instructor Roxy. Over the years she continues to motivate me to keep going and shares her amazing energy with a packed house on the regular. It doesn't matter rain or shine or sleet or hail, members will line up to wait to get a spot in her classes. She continues to keep routines new and exciting and allows for an intense work out. She is a phenomenal dancer and inspiration to me. Lucille Roberts and the members are lucky to have an instructor of that caliber. I have tried many gyms, paid for many classes and this is by far the best class experience you can get. If you haven't tried a class here, get into one of Roxy's and get ready to shake it!

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★ 4

Well maintained very friendly people ,but most of all love zumba classes with roxy she is by far one of the best instructor such an inspiration to all of us .

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★ 5

I been going to this gym since my high school years and I love it so much. The staff is really nice. And the instructors are really nice and help full. I LOVE ROCKCY she is just too good her way of doing the zumaba class is very nice and different it's easy for a beginner to follow her. Also the other classes she does are simply that best. The day ure not in a good mood when u take ROCKCY'S class and the whole day is filled with joy and peace.

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★ 5

The gym is kept neat and organized!

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★ 5

The manager is so helpful and Maria Rizzo goes above and beyond the duties!

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★ 5

I've recently started going to Lucille Roberts for a few months now and I must say I love it here! The staff is amazing, everyone is super friendly and kind and those Zumba instructors are great! Such a fun class to attend. The gym itself is clean and very onrganzied. Staff and management couldn't be better. Thank you Lucille Roberts for making this my second home :)

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★ 5

I love this gym!! Great classes, great instructors and staff!! Always ready to help and give me the guidance i need! I am in the best shape of my life and couldn't have have it without them!! Jill and Maryann are awesome and such an inspiration!!

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★ 5

Jojo is an amazing trainer. I signed up for training sessions three months ago and since then, my life has changed dramatically!! I have lost over 20 pounds so far, toned up a lot and really have so much more insight on what you need to do to live a healthy lifestyle. She really takes the time to get to know you and understand what you want. Fantastic motivator. Very knowledgeable. I go to her for everything and she loves to explain with detail.

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★ 5

I like it!!

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★ 5

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★ 2

I started coming to this location because it close to home, before prepping my meals before heading to work. Staff is friendly, the gym space amazing but it lacks basic weight machines for toning working routine. I would like to see more benches to work upper body. Push-up assistant machines. Thinking about cancelling membership

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★ 5

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★ 5

I absolutely love Lucille Roberts in BayRidge Brooklyn. The moment you walk in, you are family and you can truly see the passion that they have to ensure you have a pleasant work out each and every time. They always have amazing promotions going on, making going to the gym an affordable one with a whole range of machines from treadmills, eliptical, stationary bikes and two weights sections. They also have a wide range of classes such as Zumba which is a blast with instructors who truly care to motivate you. They also have a steam room and clean bathrooms and showers. I truly love it here and I have been coming here since I was a teenager. Going to the gym can be intimidating, but here at Lucille Roberts you will never have to worry about that. They are amazing!!!

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★ 5

Love it here! The staff is amazing. Super friendly and make you feel comfortable at any level. Classes are not only fun- but effective. Zumba classes taught by Roxy are by far the most fun you'll ever have. Zumba with her is like no other. JoJo & Marisa's toning classes are amazing too! Go at your own pace, but super effective. You will feel the results the next day! Highly recommend it here.

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★ 5

Anytime I go to this club, I have a great experience. The instructors are patient and always willing to help. The manager MaryAnn is an expert when it comes to info about the club. Join. You'll love it

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★ 5

THIS IS THE GREATEST CLUB AROUND!!! IF YOU HAVEN'T DONE A ZUMBA CLASS WITH ROXY...THEN YOU HAVEN'T DONE A REAL ZUMBA CLASS! SHE IS THE BEST ZUMBA TRAINER EVER!!

JOJO AND MARISA WILL KICK YOU BUTT WITH THEIR TONING CLASSES!

THE BEST TRAINERS, MANAGER, ASSISTANT MANAGER AND MEMBERS IN BROOKLYN. THIS IS MY SECOND HOME AND I HAVE MET SOME AMAZING LADIES. I LOVE MY GYM!!!

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★ 5

I rather the bay gym then kings highway no shade at all... I just think it's more appropriate and ppl treat each other equal

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★ 5

Great gym because of a great staff. Very inexpensive and yet the trainers and manager are passionate about fitness. If you're serious about working out; this is the gym for you. Women's gym so you don't have to be self conscious.

The instructors and manager really amaze me here. They consistantly encourage the members to follow a program and eat right. All of them are always there to offer their expert advise when you ask. I wouldn't go anywhere else.

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★ 5

Absolutely loved the Zumba classes there, especially the instructor. It's a great fitness center and all the ladies are SO nice!

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★ 5

Friendly Aura and knowledgable trainers who always push you to your limits. Classes are always up beat and energetic as well as great eqiupment. Overall a fantastic, comfortable, motivating setting to do your workouts. The staff and members become like family to you.

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★ 5

Lucille Roberts in Bay Ridge is in a great location. The staff is very helpful, trustworthy and are great. The trainers are great they show you the proper way to do the exercise and motivate you all in one. I recommend this gym to all the women...

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★ 5

I have been a member for three years Lucille Roberts Bay Ridge is a great fitness center , good equipment, clean and very well kept. The instructors are AMAZING and this gym has the best classes The trainers genuinely care about their members. You can tell that they love what they do. The Staff are friendly and knowledgeable. Management knows all the members names and great them hello and goodbye.They offer Personal Training as well. The location is convenient and the price is right. They have morning and evening classes so if I miss one in the am I can get there in the pm which is Great!! I couldn't imagine working out any where else. The other members are great. I have met some wonderful people.

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★ 5

Lucille Roberts is the absolute best gym in the entire area of Bayridge ! I have tried many different gyms in this area and none of them compare to my Lucille Roberts !! The staff is absolutely amazing ! Jill, Maryann, Maria are amazing at running the gym! There always helpful and gracious as soon as you walk into that gym! They make sure everything is ran perfectly! And to me and the rest of the gym members that is amazing !!!! The Instructors are the best instructors in Brooklyn ! Roxy, Jojo, and Tammy ! They are amazing ! And have that place full every single day with the amazing training they offer !!!! People actually wait outside for the gym to open!!!! The gym is spotless and clean there's always a wonderful woman cleaning every second and making sure the gym is spotless ! And that is super important ! The cleanliness is out of this world!!!!! I couldn't have picked a better gym to go to 7 days a week ! Great job Lucille Roberts !!!! So happy I am part of such an amazing gym !!!! Would recommend this gym to everyone woman in Brooklyn!!!! It's the absolute greatest !!!! Once you go Lucille Roberts style you can never go anywhere else !

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★ 5

This place is the best! Very friendly and positive environment where you are constantly encouraged by the great staff and manager to try your best to achieve your health goals. Been a member for years and I'm not going anywhere!!!

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★ 5

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★ 3

worth my 20$; its a gym, gets my work out done! to many elderly women at night time tho... hey it doesn't bother me!

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★ 4

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★ 5

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★ 5

Amazing gym. Inexpensive, great instructors, great classes to choose from. The Zumba classes are the best!

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★ 5

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