★ 5

I really loved this Lucille Roberts gym gave me so much confident In myself, very sad that today was the last day the staff were always happy and helpful

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★ 5

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★ 5

I recently decided to join LR gym to start on a personal fitness quest. Not only do I like the supportive atmosphere of the gym but was fortunate to find a gem of a personal trainer, Hannah.
Hannah has helped me navigate the new world of a gym, introduced me to the all the various fitness equipment. She listened to my goals and with each session crafts a series of exercises to help me achieve my goal. Hannah gently pushes and motivates me and in a short time I can already see progress.
Hannah is a most warm and helpful person and readily corrects other members in the gym whenever she sees someone not executing an exercise properly. I am truly grateful that I connected with Hannah.

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★ 5

I am writing this review solely based on my interaction with arguably the best personal trainer in the business. Hannah has the ability to motivate, reassure and elevate. Her style is simple and straight forward while being extremely effective. Although I am a 64 year old overweight woman, Hannah did not take it easy on me nor let me slide. I appreciate that she did not seem me for who I am at the moment but for who I can become. Anyone on their fitness journey would be fortunate to have Hannah as their trainer. She is truly a notch above the rest.

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★ 1

Worst location and stuff I was a old member my location at flushing permanently closed I move to valley stream decided to join gym I visited the gym one day to get some info and the front desk lady honored me the price of 24.99 monthly with a hand writing note alone with her name I came back to finally join with the note and manager refused to get me the admission with the note and all other info that was written on the note she completely refused it. It’s not my fault if I was giving wrong info or something that they don’t honor anymore. Disappointed at the staff at valley stream location.

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★ 5

I love this gym. The staff is always friendly..

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★ 5

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★ 4

Lucille Roberts in Valley Stream has a good atmosphere, location, team members are welcoming. I highly recommend the one on one introductory training and explanation of machines with Miss Lisa (PT Services) she listened to my concerns educated me on nutrition and recommended a meal plan which is easy to follow!

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★ 5

I have been attending this gym for almost 7 months now and it’s been great for me, especially Ms Lisa’s training groups. She’s done an amazing job getting myself and several other women in shape. Highly recommended

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★ 5

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★ 5

Good work out staying stronger than better

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★ 5

I Love Miss Lisa's fitness classes. She also has a great meal plan. Each class she does something new. I highly recommend it. Glad I found this Lucille Roberts in Valley Stream.

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★ 5

Great instructors and classes

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★ 3

Need to change some instructors. Henry Hidron is great! We need him at this location.

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★ 5

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★ 5

I walked in to this LR location and never looked back. Found myself a really good personal trainer the very first day (Hannah)..more like she found me! She’s an absolute gem to work with. She really makes me look forward to my workout and is always ready to keep me moving and jumping. I am delighted to say I noticed results within 3 months of working out with her and I continue to do so for the time being.
The gym is extremely clean and well kept as well. All their staff is super nice and helpful!

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★ 5

My review is for personal trainer Hannah. She is patient and very observant. She took the time to get to know me and what really worked for me. She challenged me and I have seen the results. I also have come to enjoy the stretching at the end of each session. Love and appreciate her. She is the best.

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★ 5

My daughter introduced me to the Lucille Roberts located in Valley Stream, Long Island as a guest. The facility is equipped with brand new machinery, sanitized wipes, a changing area, lockers bring your own lock, plus a huge workout arobics gym class, but most importantly a genuinely helpful staff. Thank you, I will return as a guest and join to become a member.

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★ 5

Hannah Hannah Hannah my PT. She is the best she knows her stuff, I'm already seeing results and its only been 2 months, each session is different than the last so I'm never bored. She pushes me with a smile on her face I'm wanting to hate her in the moment as we are working out but I can't because she so sweet and I know she's going to get me to reach my fitness goals. 💪🏾💪🏾💪🏾
The icing on the cake is the stretching and massage at the end of your workout I almost fall asleep after.

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★ 5

Finally made it back, feeling so much better 👊🏾👊🏾👊🏾

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★ 5

I just joined this gym a few monthes ago. Its small, but never crowded at all. Friendly people and staff. All the machines are working and variety of lots of exercise bikes, machines etc. I live in Elmont just wish it was closer to me so i can go more

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★ 5

I love coming here it really helps me relax and motivated and it keeps me focused I really enjoy this gym a lot

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★ 5

MY HAPPY PLACE. 💙

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★ 5

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★ 1

The worst place ever.

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★ 5

This is excellent

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★ 1

DO NOT JOIN!!! While the gym itself is nice and comfortable atmosphere, I havnt been a member for about 10 years, and every year I find a charge from them and have to dispute it with my credit card company. It’s annoying to be charged for a gym I haven’t even used in over a decade. Very dissatisfied.

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★ 5

Henry was a great instructor. We could really benefit from him on Fridays at Lucille Roberts on Fridays. His class was unique and really hit places where other instructors dont concentrate. His streching class was fabulous. I hope you can substitue him on Fridays in the future.

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★ 5

Miss Lisa is one of the best trainers I have ever worked with.
She is beyond knowledgeable & such a great motivator!!

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★ 5

After taking a long break from the gym, I was lost as to where to start. If it weren’t for Hannah I would’ve given up again! She is the best PT (and person) I’ve ever met! I always feel like I’m being challenged to better myself because she sees my potential more than I do. She is extremely informative and very patient. Her workouts target my goals and she always makes sure that I’m not pushing over my limit, but at the same time pushing me to my best. She is the greatest and I am super glad that my fitness journey is with her!

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★ 4

Great gym but I wished they open early and close late

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★ 5

This review is for Trainer Hannah. She took her time to get to know me.I appreciated that she conducted an assessment of my capabilities prior to preparing the work out. Hannah is professional, knowledgeable, and patient. LR is lucky to have her representing their institution.

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★ 5

Leaving a review for personal trainer Hannah. Best personal trainer I’ve ever had the privilege to work with. She is a very encouraging and knowledgeable trainer. After an intense workout she will stretch/massage afterwards leaving you with little to no soreness the day after.

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★ 5

This location is great. Personal trainer Hannah is the best trainer, very personable with great workouts, fit for each individual persons needs. The stretching massage at the end of an intense workout is the best. Ask for Hannah, if you're looking for a personable trainer.

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★ 5

5 stars given for Hannah!!! Hannah is not only very informative but I leave her sessions feeling confident and invigorated; looking forward to an event where I can boast about
My PT. Hannah’s compassion, patience and resilience allows you to work out in a comfortable environment, free from any judgement. She goes out her way to address any problems/workout points and works at a pace where you are challenged yet comfortable.
I recommend Hannah to anyone whose looking to work out. You won’t regret it. You leave her class not only glowing but also feeling empowered.

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★ 5

So many amazing things to say about this gym….love the environment, clean, and such friendly and helpful staff. I’ve had the honor to sign up with the trainer Hannah and she is amazing. I’ve learned so much from her and now I’m super motivated to go to this gym everyday!! 10/10 recommended!!!!!!

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★ 5

Leaving a review for trainer Miss LISA at the Valley Stream location. She is one of the best experiences I’ve had to date with personal trainer. Our sessions have been highly effective and it does feel very custom to my abilities and goals. Each session is enjoyable and challenging with new strategic routines. Her group classes are energetic and leaves you with a sense of accomplishment. Lisa’s positive attitude and her genuine interest is very encouraging. Highly recommend for anyone seeking a healthy and effective approach to exercise.

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★ 5

Love it, great place to Excercise just for women, lots of Excercise classes.

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★ 5

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★ 5

I've had a great experience.

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★ 5

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★ 5

will lucille roberts be closed on Memorial Day

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★ 2

I had canceled my personal training sessions, but because the manager is "the only one who can sign off on that" I got overcharged for 2 additional months after signing cancelation request. Their reasoning was because the manager had to cover at another location. Unacceptable business management and money grabbing methods.

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★ 4

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★ 5

Ample parking...tons of machines and friendly staff. Membership is affordable.

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★ 5

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★ 1

This gym is horrible! If you try to cancel no one gets back to you. It’s been a hassle to cancel my membership and all I get told is: “the manager will call you back “ and she never does and she’s never in the office. I called days before to cancel and the annual fee still hit my account and they won’t get back to me. Plus the gym isn’t clean and the machines never work so what’s the point. They promised me a free workout with a personal trainer and that was a lie. No one ever called me to schedule anything. Stay far away from this place! They lie to you and when you try to leave they won’t let you go. I went through this process last year and they still haven’t canceled it. Bunch of liars!!!!!

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★ 5

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★ 4

Great place to work out. I love the classes and they have lots of machines.

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★ 5

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★ 5

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★ 5

Luv the place. Covid protocols r followed.

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★ 2

Today is July 20th it’s 8:50 PM just got off the phone with Miss Bri, from Lucille Roberts. Today was My fifth or sixth call in regards to being overcharge for my membership for over a year. I left messages 3 to 4 months ago, hoping that during that time frame the supervisor would contact me. Not one attempt to contact me, As a matter of fact every time I called she was gone or in a meeting all I want to do is get this issue fixed and unfreeze my account. Is that so hard? No. Let’s stop playing games we are too grown for this.

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★ 4

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★ 1

I never stepped foot in here when they said I was there last week. Good job goggle

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★ 5

great environment

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★ 5

Clean and the atmosphere was pleasant. Not too crowded and the staff was pleasant

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★ 1

They charged my account after I froze it a month before. When I call to see why I was told "they we're with another customer" and proceeded to put me on hold. Hung up and ignored my calls afterwards.

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★ 2

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★ 5

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★ 5

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★ 5

Lucille Roberts gym is very clean and there are more exercise equipments available due to social distancing and Covid
You will be tested and interviewed by the staff on your safety and health status
Come and get a good safe workout!!

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★ 4

Good place to work out, but too crowded in my opinion.

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★ 4

The staff is amazing, very personable and friendly, they ensure that ALL members are adhering to the Covid  guidelines.
The location is well maintained and always clean; that's an A+ in my book.
My disappointment, however are as follows:
1st-  The faucets located in the changing rooms have NO running hot water.
2nd-  For a few weeks there has been NO paper towels and due to the Covid virus all of the dryer are disconnected.

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★ 3

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★ 5

Big fan,Anthony from New York

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Great staff.

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★ 5

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★ 2

someone knows online class I am paying and n ok I am receiving nothing and n ok I have been told nothing if someone explains to me in Spanish it would be much better

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★ 3

The gym is great but I dont understand why there is a male working at a women's gym? I come here specifically because it is a women's gym and I'm sure many other women (of certain religions especially) come here for this sole reason, and it's weird that there is a guy walking around while we work out . The least he can do is stay in the front or something. If this was the case I would've just joined a gym closer to my own home and paid less and travel less.

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★ 1

Way too small and the people that go there are not very friendly or appropriate

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★ 5

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★ 4

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★ 5

Wife loves this place.

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★ 5

Nice

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★ 1

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★ 4

I love this location for parking reasons. However, under Lucille Roberts ownership the fees were reasonable and the flexibility of using other gyms didn't require additional fees with the exception of the forest hills gym (parking is scarce there anyway). Regardless if I was in Astoria queens or lower Manhattan, I was able to get a workout without the stress of paying more. Under the new ownership of sports club the fees are higher and additional fees are required to use other gyms. You do have to pay attention to your bank statements as at the year mark if you have a discounted fee (teachers and others get a discount) your fee automatically goes back to the 39.99 basic fee. The management has always been cordial and assisted me with billing issues. (I've read some comments, management isn't responsible for what corporate does.) Three things I'd like to change. This gym has always had issues with the zumba room's music system where it's not functioning properly and the speakers should hang from the ceiling as the volume at floor level irritates our ears. Some of the equipment have ripped or missing padding and after bringing this issue to management nothing has been replaced (again corporate issue). Last, we the members would like cycling to be added (another reason why the no additional fee to use the gyms that have cycling was great), we were told there's no space for it. But the new owners should be able to figure it out based on the fact that our fees are way higher, the option to travel is limited to additional fees, and the amenities have NOT increased.

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★ 4

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★ 4

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★ 1

Horrible customer service. Always charging for services not rendered. The manager Kathy is horrible. Canceling my membership.

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★ 5

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★ 5

Very good classes and equipment.

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★ 4

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★ 5

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★ 1

I’m Canceling my Membership Due Too poor Intro and misrepresentation resulting in A Unauthorized Charge To my Checking Account! Very Disturbing and A Complete NO NO !!!! 😎😡

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★ 1

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★ 1

Membership increased to $39.00 (NO WARNING) i had to cancel my membership and FOR THAT reason they charged me another $10.00 fee on top of that I was FORCED to stay another 45 days and PAY for it.
"NEW members BE AWARE they will increase and debit money from your account without your AUTHORIZATION" god forbid u try to get out.... get ready to pay for that !!!!!!!!

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★ 5

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★ 5

Only woman allowed, clean, good classes (full) good equipment. Love it

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★ 5

The best women gym

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★ 5

clean, affordable, and great classes too

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★ 3

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★ 5

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★ 4

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★ 2

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★ 2

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★ 5

Good environment to keep your body healthy

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★ 4

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★ 5

I love them here. I usually take the classes and every instructor I take really knows how to give you a good workout and the bathrooms are pretty clean here especially for a busy gym. I love them alot.

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★ 3

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★ 5

I love the space, great staff

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★ 4

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★ 2

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★ 4

Good gym but staff could be too loud and sometimes rude with an exception of a few.

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★ 4

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★ 5

Love the people and the staff

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★ 5

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★ 5

Love Lucille Roberts

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★ 5

Nice staff and a good assortment of workout equipment.

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★ 5

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★ 5

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★ 5

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★ 5

Love my gym, clean and spacious

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★ 4

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★ 4

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★ 5

Small but great staff and classes

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★ 5

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★ 5

Loving this place ❤❤❤ Clean, great teachers , wonderful classes . Friendly employees. ❤❤❤❤

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★ 4

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★ 5

Love the group classes

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★ 4

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★ 5

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★ 1

Limited machines and class options.

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★ 5

Good for mind , body, and soul.its the place to go for a good sistrely work out

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★ 5

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★ 4

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★ 4

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★ 5

Love it clean. Wish one was closer to farmer and Merrick

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★ 4

Friendly, clean and fun environment to work out in.

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★ 3

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★ 4

Love the classes

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★ 5

Love this gym! It has an amazing environment! The classes are very helpful and the staff here is very kind. It's a nice and clean gym as well.

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★ 5

It's a great gym I been coming here for 4 years, staff is very friendly they have variety of different classes which is great not like other gyms and it's a great expierwnce coming here. Will stick to this gym

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★ 5

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★ 4

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★ 4

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★ 5

Lucille Roberts is an exceptional gym, that includes endless amount of activities! Which include all kinds of workout classes such as, intense body shred classes to fun Zumba time and relaxing yoga! Not only does Lucille have amazing classes, but a variety of updated workout machines. Overall, I get amazing vibes from the staff and the rest of the women in the gym! I would definitely recommend signing up with them, you won't regret it !!

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★ 5

Love going to the classes. They get me sweating nad I feel strong after each visit.

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★ 5

Been a member for a little over 5 years now. Such an amazing gym! Love Lucille Roberts!

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★ 5

Very nice environment!!!

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★ 4

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★ 5

It's a Full Body Service.

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★ 2

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★ 4

It' an all women's gym, it's ideal for orthodox women.

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★ 4

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★ 4

Love this gym, love the improvements. I wish it closed later though. It's impossible to get a night workout in after work with these hours.

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★ 4

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★ 5

I have been a member at this gym for a few years now and I love it here. There has always been a judgement free environment, great staff and its clean all around. I am just now starting to take advantage of the classes they offer and I find it very helpful and fun.

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★ 4

I like the workout classes they have thru the day

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★ 5

Very happy with the equipment and classes. The staff is wonderful and very helpful. Parking is always available.

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★ 5

Great experience Kathy is a great trainer clean

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★ 4

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★ 5

I just love love love my valley stream Lucille roberts. The classes are great!!!

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★ 5

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★ 5

Love this place clean & friendly staff

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★ 5

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★ 5

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★ 1

They just after your money

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★ 5

Valley Stream is the best gym I've been too. The assistant manager Saida is amazing. The personal trainers are life altering. Shout out to Theresa she's the best. Come to Valley Stream Lucille Roberts you won't be disappointed.

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★ 5

This gym by far is the best gym I have ever been to. I originally began as a guest and on my second day I decided to become a member because the gym is absolutely amazing. The staff constantly walk around and clean up, making sure the equipment is in the right spots and that the gym remains clean. The bathrooms are spotless which is amazing because I'm use to dirty and stink gym bathrooms. Saida is absolutely the best! She's extremely helpful, answers my tons of questions and always suggests new workouts for me to try in order to challenge my body. I am officially a member for life !

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★ 5

No matter your fitness level, you can get the support and motivation to reach your goals. The ladies are supportive and friendly. They frequently update equipment, and keep the place clean. Come check it out!

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★ 5

Great place to get your workout on. Not to expensive.

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★ 5

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★ 5

Lucille Roberts Valley Stream is my favorite gym. I love the instructors the classes are phenomenal. The staff is outstanding and I love the camaraderie of the membership. Best gym in the world. Okay so I have to

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★ 5

I love this place. Everybody is friendly and nice. I love the classes. I just love coming here!!!! The frint desk girls are awesome especially Saida.

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★ 5

I have been coming to lucille roberts on and off for about 1 year. It's my first experience with a gym and I can say I am truly enjoying it. The staff is very kind and welcoming. There is always someone available to answer any questions you might have about the machines or diet. The machines are plentiful and in great condition. A good variety of cardiovascular and weight machines.
I have also had a great experience doing small group training with the personal trainer Theresa. She always has a new workout for us so we never get bored. She has a great attitude which pushes you to try harder during every rep. Theresa also does classes throughout the week. The wide variety of classes offered (from Zuma to yoga to kickboxing) will make you drop the pounds and sweat while having fun.
All in all this is a great gym with a non-judgmental atmosphere. Exactly what I was looking for!

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★ 5

Siada K has great customer service skills and a lot of patience for people. I lost my wallet twice in one month and she help me retrieve my membership card reactive my account . I'm always forgetting something and she never make me feel any kind of way. I appreciate her kindness .

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★ 5

I ♡ THIS PLACE!!! I can stay here for hours on every machine doing what I need to do. There are so many variety of machines. The staff are AMAZING. I have NEVER felt comfortable anywhere else.

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★ 4

I absolutely love the classes.

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★ 4

This is MY home gym. I love the entire staff ( Kathy, Saida, Chikodi, Justine and Lisa ). I've been coming to Lucille Roberts Valley Stream since they first opened their doors. It's an excellent gym and I highly recommend it to anyone looking for a good place to exercise.
There is a new staff member (Anissa H ), her customer service skills need improvement. She is constantly distracted by her cellphone. Not a good look for someone working at the front desk in the evening.

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★ 5

Great new machines,
I've worked out all over the world in different gyms as I am a flight attendant
I've found here all my favorite machines to work out on my own, TRX, Battle Ropes, big balls, eleptical and lots of others
Excellent instructors, Christine, Shaun, Maria, Theresa, Cindy and Audrey to name a few
Great Zumba classes, Maria is the best Zumba instructor and of course Jean
Location is great, lots of parking spots and a safe parking lot
customer service is excellent
Of course we will miss Suzie but we wish her the best but also Kathy is excellent and Anissa
All in all I am in love with this gym for too many reasons.
Thank you Lucille Roberts Valley Stream

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★ 5

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★ 5

I used to visit Westbury and was sad when it closed but was given to option to make any gym my home - I chose Valley Stream. Low and behold the manager from Westbury Kathy was at Valley Stream! Her energy, the classes (LOVE Shaun), the fact that it's all women! I'm happy to have found my new home.

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★ 5

The staff - super sweet & helpful. The facilities, always clean. I've seen the young woman who cleans morning and during the afternoon! The staff goes around picking up things as well. Single level gym but that doesn't mean you can't craft a good workout here. Been a member for two years and counting, the upgrades have been a plus. Bring on more weights/machines!

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★ 5

Make no mistake, Christine is the real deal. She is incredibly knowledgeable, she has a wonderful personality, and will push you beyond your mental and physical limits. There's no question that Christine knows exactly how to train you to get the most out of your body, mind and soul.

The best part about working with Christine is that she cares about her clients and always insightful. She’s a little lady, but she packs a big punch…No pun intended….lol. I truly enjoy her classes. Her classes are never boring. All my aches and pains are all worth it. .

Hire her if you want the BEST body and mind you've ever had.

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★ 4

Very nice and spacious rooms equipment always available

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★ 4

I like this gym because of its location and environment. However, it is very small and the weekend hours are minimal

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★ 5

I have been going to Lucille roberts for more than a year now. And I would not want to go to another gym. The classes are amazing , I enjoy working out there.

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★ 3

I visited this Lucille Roberts location for the first time and realized immediately that all lucille locations are not all created equally.
This was my first time visiting a Lucille Roberts outside the five boroughs of NYC. This location was one of the smallest that I have ever seen. Because of the small space the available equipment is definitely limited. I did not like the locker room area at all. The entrance to this area had no door on one side - only a curtain that no one closes. The side that has a door reveals too much of the room of the door is open unfortunately. Therefore, while changing you could unknowingly flash the entire gym and parking lot!
The staff that I encountered was just ok in my opinion because they weren't always helpful.

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★ 5

A great workout place just for the ladies.... Come to a no free judgment zone workout place...

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★ 5

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★ 3

I love this gym BUT HATE THE FACT IT CLOSES. SO EARLY 😒

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★ 5

The main reason I had joined Lucille Roberts is that it's only for women and the location was convenient. After many years as a member, the gym stay consistent, with great class instructors and professional staff. The instructors that I like working with are Cindy, Christine, Shawn and Theresa. I have always taken the 2 year membership which works out to be reasonable and benefits my obligation to a healthy life.

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★ 5

Love the classes with Christine & Cindy. They give you a great workout and kick your butt !!! Best classes I've gone to out of any other Lucille Robert's!

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★ 4

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★ 5

I'm currently taking small group sessions with Theresa and have been doing so for the past 1 1/2 years. I LOVE that every session is always different and challenging . YES, she works you hard, but it's well worth it. I'm so proud of how far I've come and I'm enjoying my results. I always make sure to sign up for the next session in advance , because I fear if I don't it will be sold out.

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★ 5

I like to go to ZUMBA class Maria ( instructor) is great. She encourages everybody whether you are young or old. She makes everyone feel welcome and always want more. I always tried to get to her class even when I am tired or in pain.
Michelle Class is great too ( Saturday morning) .
Saturday and Sunday ZUMBA classes are part of my life.

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★ 5

I am purely rating my favorite TRAINER CHRISTINE. I love how she kicks my ass every single time I take a full class or small group session with her. It is kind of ridiculous how much my own workouts have improved because someone so skilled and carefully considerate is watching and pushing me to challenge myself. And I have tried the others, I personally prefer Christine. She's highly knowledgeable, a bit of a drill sergeant, changes it up constantly and will take individuals seriously if they do the work.

The gym itself is as useful as anything else as long as you take advantage of it and the staff as a whole is friendly but personally, I am motivated because I have someone guiding me to be in a constant improving physical condition. Thanks Christine.

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★ 5

The staff is professional and energetic. I'm adore Christine for many reasons, she's inspirational,motivational and professional. I look forward to her small group training TRX sessions, which has my body in the best shape. The latest workout is shred which changes every few weeks keeping the routine fresh but still challenging. I enjoy going to the gym, hard work but rewarding.

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★ 5

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★ 5

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★ 5

Very Friendly staff! Clean environment :)

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★ 5

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★ 5

The classes here are great! They have so many great instructors. My favorites are the zumba classes. The duo mother and daughter Audrey and Emerald teach a lot of the zumba classes which are high energy and so much fun! Maria's zumba classes are also high energy and fun . I am so glad this is the gym closest to me. The machines are not my favorite but they have gotten new ones recently. The front staff are also very nice and friendly. It does get crowded but that's because the classes are so popular but I gym hop a lot and see that it's like this everywhere so no biggie.

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★ 5

The staff is so friendly and welcoming, i love the classes we have such a good time , the energy is always so good everyone is so friendly and respectful to one another. ..

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★ 5

i only do the classes. the trainers motivate you! also they are funny. love them

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