★ 5

Good gym, sad it’s closing

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★ 5

I love this gym. It is very clean and friendly atmosphere.

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★ 4

Nice gym with clean equipment and friendly staff.

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★ 1

UPDATE AS OF 5/9/25:

In response to my previous review, NYSC stated as follows:

“Hi Max, thank you for your feedback. We often move around our equipment to best optimize our space. We hope this has not been disruptive for your workouts”

NYSC just sent a notification that operations are ending on 5/31/25 and transferring all memberships to Oceanside… Not only did NYSC lie in their response, they are automatically transferring membership without consult to customers. It’s bad management practices like this why their GC location is shutting down

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They recently relocated many of their machines to open up space in the basement.

Whenever I ask “why,” the employees are extremely vague & give me the runaround. Usually, this means a company is preparing to either move or be acquired. I also saw some employees from Northwell Health taking a tour of the basement…

I’d give them 3-4months tops before they terminate operations. A true shame... Likely never recovered from COVID

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★ 1

do not join. i called to cancel and they’re stating i did not cancel and now are trying to send me to collections. sauna was horrible, machinery outdated. staff rude and unable to help

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★ 2

Good gym. Needs later closing hours. 10pm is very early for a gym and they dont care about people that dont work the typical 9-5. Now might have to look for a new gym as it looks like they are reducing the space to an already small gym. I like the location of the gym but seriously needs more space and operation hours.

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★ 1

I had a very disappointing experience at this facility. As a parent of an autistic child, I was met with a lack of understanding and professionalism from the staff, who came across as rude and unwelcoming. Additionally, the facility itself seemed poorly maintained and not very clean. I strongly recommend considering alternative options, such as CycleBar, where you might find a more inclusive and welcoming environment. I hope this facility takes steps to improve its customer service and cleanliness.

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★ 1

So I was at the gym tonight and one of the employees there one of the newer women who when you see always has the RBF came down at 9:55 made everyone aware that we had five minutes Left , three minutes later she felt the need to tell everyone that we had two minutes left, as I was finishing my last set, she tells me it’s 10 o’clock as Iam in med set she felt like she needed to explain to me a grown man what 10 o’clock meant . I don’t know if being redundant is a cause of her, hating her job her not wanting to be there or misery and bitterness from God knows what. But they really need to chill out . People have life stuff going on too , everyone does. So be pleasant or don’t speak at all and ruin peoples night by opening your mouth . I mean, besides the equipment being dated the hours of operation stink they close the earliest out of any gym I’ve ever seen or been to on top of that you have these unpleasant employees speaking down to clients like we’re employed by them. They really need to get some better management and run a tighter ship.

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★ 5

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★ 2

2 stars for a recent trend of equipment gone missing... small kettle bells and cable machine accessories continue to disappear without being replaced. This creates disruption in ones workout and a feeling of disrespect.

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★ 5

I had a debilitating stroke almost 4 years ago. I vowed to prove my Virginia doctor wrong because he told me I would at best make a 65 percent recovery. I am currently on day 285 of a streak in which I work out every single day for a minimum of three hours. God willing I will be able to work out for a minimum of three hours for 2130 consecutive days. I’m doing this to inspire others who have suffered a debilitating stroke. My workouts are very intense and I love this wonderful gym. This NYSC gym has an abundance of fabulous equipment and a wonderful staff. I will miss them all very much. I will also miss the extremely nice people who are members. here. This is a fabulous gym and I will miss this gym probably more than just about anything else in Long Island. Without question, I think this is the best Gym value in New York State

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★ 5

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★ 5

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★ 4

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★ 5

Gym is immaculate
Staff is super helpful, especially Tina manager

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★ 5

Friendly accessible gym
Great staff
Tina, at front desk is wonderful

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★ 1

The weekend hours of operation suck. Garden city location closes earlier than other locations by 1-2 hours. Sucks for student athletes and athletes in the area.

Forced to commute to 99-01 Queens Blvd NYSC for weekend lifts and conditioning.

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★ 5

Everything is clean , friendly stuff, they have very good equipment.

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★ 5

I enjoy the vibes there and how no one I know goes there. Everyone there is so friendly I love the staff their so welcoming especially my girl Tina

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★ 5

I love how it’s not too over-crowded, i don’t have to wait long for a machine , it’s very clean, the staff are very helpful and professional, overall my favorite gym for the past 3-4 years!!! 🫶🏼

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★ 4

Rgd the Garden City NY location… Tina, Abasi, Maria, Gabby and the rest of the rest of the staff are doing an amazing job! Super friendly, always helpful , considerate and diligent.. they’re always attentive to the gym members and really try their best.. i love going to this gym and have recommended others.. the only reason i didn't give it 5 stars is because the company itself is too cheap to install dry paper towel dispensers.. so when I wipe down the machines/equipment & have to sit on a wet seat.. NYSC, stop being such cheapskates..!!

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★ 4

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★ 5

GREAT NEWS - GYM UNDER NEW MANAGEMENT!!!
I have been a member of this gym for over six years and although it went through a rough tumble the last couple of years, Tina (General Manager) and her assistant managers, along with the rest of her staff have brought this gym back to awesome standards. The gym is clean, well-kept and maintained and in a GREAT location. The staff is cordial and professional. The members are decent and everyone works together to share the equipment.
I strongly recommend this gym.

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★ 5

The gym is clean, well-kept, and not too crowded. There is a wide variety of machines, and the last time I visited, all were in good working order. Restroom is spotless and well kept. Really love the sauna and steamroom post-workout.

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★ 5

I'm loving all of the classes! Especially Cardio Dance with Yvette because she incorporates belly dancing which I had no idea I'd fall in love with doing. I feel not only stronger but beautiful during these sessions. I wish there were more classes like this.

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★ 5

Tina was so friendly! Gym is super clean, staff was very welcoming and the energy in this place is awesome. Looking forward to being a part of this great gym.

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★ 1

I just canceled my membership. After 16 years, there have been no improvements made even though they just raised monthly dues. The coat of rust that appears on the equipment is fading but will come back next summer as it does every summer. Make sure you're up to date on your tetanus shot. There are leaks still in numerous areas when it rains. The equipment is old and outdated. I can't listen to music while using the treadmill because the cleaner is constantly vacuuming. But to top it off, the new manager has a Napoleon complex and does not know how to talk to her staff or the membership.

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★ 5

I have been in dozens of gyms throughout my life, ranging from the best equipment to the worst equipment. The best staff to the worst staff. Today I had the pleasure of interacting with Tina and Mia, and they have great customer service. Both of these staff members were very understanding the patient and willing to help me reach my fitness goals by joining their gym, I recommend interacting with these two staff members when you get to the gym because they know the in’s and out’s of the program.

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★ 5

I have really enjoyed my time at New York Sports Club! I did personal training sessions with Steven - he is fantastic! I definitely recommend.

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★ 1

Don’t come to this gym folks, the showers are dirty. No one ever restores the hand wash soap, I advised the staff and nothing was done. There’s def a lot more CLEAN alternative options other than this gym guys.

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★ 2

Friendly and welcoming staff. Have been to many gyms on Long Island. Was coming from LA fitness where the atmosphere was unprofessional, lacked cleanliness and equipment was all over. NYSC is total opposite, staff always welcomes you, if you have a problem they will assist to find the solution. The equipment is in order and clean. Couldn’t ask for a better place to workout.

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★ 5

Great facility with friendly and helpful staff in each department. You're greeted upon arrival with a smile. The locker room/bathroom is exceptionally clean. I thoroughly enjoy the mixture of classes by each instructor. I will say Jill's courses which range from a variety are my absolute favorite and she makes the members of the class feel like family while helping us build a better body. I'm new to Mark's classes and he is incredible as well. I'll be attending his sessions weekly. Looking forward to creating a better me.

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★ 5

Fantastic gym, been coming here since the summer 2020, equipment gets fixed fast and the gym has constant renovations and the gym is never packed, overall great gym to get a workout

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★ 5

I became a member during the reopening of Covid. It has basically everything anyone would need. As in all gyms, equipment can go "out of service," however I find that they expedite repairs. I spoke with their assistant manager (Tina) about a piece of equipment and its was replaced immediately.

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★ 4

Been going to this gym regularly since the spring of 2023 and I find it suits the majority of my needs to reach my fit goals more so than the other gyms I've tried in the area. I never have a hard time finding a free cardio machine cause there are so many available. Lots of free weight options, squat racks, and benches. There's a size-able main turf in the basement if you needed the floor for circuit training and you still won't feel like you're in the way of anyone. Otherwise, you could use the classroom when empty if you need more room.

Comparatively, this gym is far less crowded than others in the same monthly price range. As you'll note in my photos, it's pretty empty. I come in from about 11-2pm but even later in the day, I never seem to find it overwhelmingly crowded. Yes, kids from college come back home to work out but I've never felt like it interfered with what I needed to do for exercise. No one is super greedy with a machine and overall members are pretty good about cleaning up for the next person. If you're a senior, the classes here seem to be very very popular and friendly. My personal favorite, yoga, which is taught by two different people with different styles is so convenient since yoga outside of a gym can be its own special cost, so it's nice to know this along with other kinds of classes are included in the membership.

The equipment here is pretty standard to every gym in the area. I don't feel I'm missing out on the latest gym technology out there and I vary my workouts all the time as a 4-5 day regular. I will be fair and state that NYSC used to have more standard amenities than it does now like towels or lotion, etc. but personally, I can't complain, I don't mind. I'm always prepared for that myself.

The staff is approachable and friendly. This won't be the kind of gym that gets cleaned up a half an hour before it closes. They are constantly making rounds clearing the floor of any misplaced weights and whatnot. No question is a bother and having a great attitude alone makes the gym environment more encouraging to be in. Usually, I can tell if a gym is good when members that come in regularly also like to maintain a good work out environment. That kind of consideration helps create a constant welcoming atmosphere and helps put focus on things that are important, like your health. :)

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★ 5

This gym is very competitive in pricing and is well worth it in my opinion. Tina and the staff are excellent and delightful to deal with. There is water that drips down in the basement but it doesn’t interfere with the equipment and is only condensation from the humidity. Overall, for what you pay for it’s a well serviced and pleasant gym.

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★ 5

Great gym and I’ve seen many. Member here for almost 20 years. It’s been renovated several times and this location is always very clean. I use mostly weights and they take good care of the equipment. Yes, can be crowded at peak times but all gyms are. Big enough to find alternative exercises. Tina is an excellent manager, always accommodating, runs a tight ship. Friendly staff too. They notice my progress!! 😁

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★ 4

I signed up to this Garden City NYSC location in June of 2023 so about 1 month and a half ago. I was originally a member to a NYSC closer to my house that was terrible. The Garden city location is about 20-30 minutes away from my house. The gym is clean and organized and management has employees every hour or so organize the weight plates off machines that members don’t put away. Same goes for the dumbbells and kettlebells. Cardio equipment/machines are up to date and good. The weight machines are on the old side, but they work, are clean, and get the job done. It’s a large gym with two floors and plenty of room. New management on site is great, one manager Tina is amazing, she is very helpful, polite, and really takes charge of the gym.

You have to keep in mind this gym on site management is doing the best they can with what they have, updating anything is decided by a higher power.

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★ 5

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★ 4

Good service. The whole team was very customer friendly.

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★ 5

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★ 5

Long time member. Can’t say enough good things about Tina as the manager and staff. They have made big improvements over the last several months. Clean and organize Gym. Thank you guys. !!

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★ 1

When I signed up for this gym I was told that yoga/Pilates/classes had its own personal room called the kind body room. As a member who looks forward to using the boxing bag which is in the main studio I never get an opportunity because these classes are usually in session. It would be great if management didn’t lie upon sign up or they decided to get things together here. 1 star until further notice I guess.

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★ 5

Re-joined this gym post-COVID. Clean atmosphere, attentive staff, and some noticeable changes since I left. The female assistant manager was a huge help in finding me a great membership rate and was a pleasure to deal with.

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★ 1

the women manager in the morning is extremely unpleasant and rude I would never recommend this gym to anyone, she runs the gym like a prison even with her own employees i wish this gym the best of luck!!!

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★ 1

I’d recommend going to a different gym. I used to go to this place but I now go to the one in Hicksville and I live in garden city. The management is terrible. The gym is filthy and what made me quit was the general manager. She is very self entitled and when I tried to raise concerns her answer was “I’m the general manager don’t tell me how to run my gym”. She stands behind the counter and eats which is very unprofessional. She’s rude to members and expects you to say thank you after telling you off. I would have cancelled my membership completely if not for the people in Hicksville were not very nice to me.

I’m a fan of New York sports clubs but this place is going down the tubes. If you want to go to a quality one go to Hicksville.

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★ 1

This place is impossible to quit ! They keep charging your credit card and you can’t get out of it ! The only way I got out was when they had a class action lawsuit against them for the exact reason. The gym was closed for months during covid and they still charged me ! I will never come back to this place.

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★ 1

I'm searching for a new gym right now. The equipment in this gym is old and broken. The equipment has caused injuries to several people. The machinery has been malfunctioning for months. To address these problems, management has done little to nothing. The roof constantly leaks. I haven't noticed the wave of 2023 resolutioners that you would expect to see at the gym at the beginning of the year. Surely this gym is on the verge of closing. The front desk and cleaning staff are great.

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★ 1

I don't normally do this, but I believe it will help or at the very least raise awareness.
I am currently a member of NYSC in Garden City, where I have been for quite some time.
And let me tell you, the gym is filthy, it should be closed down at this rate, they are charging maintenance fees with no maintenance.
- The women's bathroom is always disgustingly dirty, there is always water on the floor, there is only one soap dispenser and one hand dryer, and there is no towel to dry your hands as an option.
When you get to the basement, there is always water leaking from the ceiling somewhere, they have buckets all over the place collecting water, and I even saw a plastic bag once.
The equipment is old and out of date.
They have two squatting racks, one of which has been out of commission for over 6 months. It has no a safety handle. Several members have brought this to the manager's attention. She would take down the bar and put up a sign, then take it down a week later and members would have to use it at their own expense.
The establishment requires extensive renovations as well as new management.
I can think of more than nine people right now, including myself  gym shopping.
It's heartbreaking.
I hope this review is useful to anyone considering joining.
Please do not do so.

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★ 5

The gym is usually not crowded and you get the equipments whenever you want.
The only downside is the limited working hours.

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★ 2

Not a lot of gym equipment. A lot of machines are broken and/or old. Staff is nice, but there is always huge leaks everywhere. For example, when I am at the squat rack, water is dripping from the ceiling onto my head. This gym is practically ripping at the seams.

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★ 5

Great gym! Clean and modern equipment, friendly staff, fun classes, and plenty of parking.

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★ 5

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★ 4

I love the Garden City NYSC. Has all the equipment I need, typically not crowded in the mornings, members are friendly and the staff are good folks!!!!

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★ 5

Great

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

I enjoy working out at NYSC in Garden City. I give it a 10. Has everything I need and more. To date, I always had a good work out. It’s clean, nice people and located in the heart of Garden City.

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★ 5

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★ 1

Steam room hasn’t been working for months
The Staff is not very helpful
I miss the old NYSC!
Sadly need to move to another facility

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★ 5

Clean, quiet and has all of the gym equipment I need. Staff is also pretty friendly.

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★ 5

I love this gym location. The gym is very clean and has very good quality machines. The area is also excellent. A lot of cafes and restaurants. Also a big parking space.

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★ 5

Awesome 👍!

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★ 2

Steam room has been broken for over a month. Hours has been cut back on weekend to close at 5 pm. ( all other gyms In The area have much better hours). This gym is going downhill fast. Many friends never bothered to come back after pandemic. Old machines. Gloomy atmosphere. Just depressing to work out there. It almost like walking into a sad outdated factory Yike .

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★ 5

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★ 2

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★ 3

Equipment and facilities need a refresh.

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★ 1

They got the best water filtration system in the world downstairs and it hasn’t worked in over a year, most of the equipment is damaged or missing pieces. But then again, you get what pay for smh

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★ 5

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★ 4

Place is awesome in terms of layout and equipment, too cold though. It’s cold outside and just as cold inside. Gym is well Maintained. Never crowded.

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★ 5

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★ 1

Keep you waiting 2 hours to cancel membership very disrespectful people

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★ 5

I like it over there. It's getting more better.

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★ 5

Nice

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★ 4

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★ 3

Decent gym. Not the cleanliest and not a lot of machines, but given that it is mainly empty, great option.

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★ 5

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★ 5

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★ 5

Clean and not too busy during the day. I feel very comfortable working out here

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★ 1

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★ 1

WARNING!

This club fraudulently charged me membership fees while they were closed. They have not responded to any of the multiple emails I have sent since last fall. When I call, I am told someone who can help will call me back, but they don't.

This company is dishonest and downright criminal. I have been completely disrespected. I never leave reviews, but I'm so put off by this company that I went out of my way to add these comments.

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★ 5

Amazing place

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★ 5

(granted I never tried to cancel my membership) im not sure why there are so many negative reviews, they handled covid amazingly, did not charge me while they were closed and when they reopened only charged me half of what my membership it, wonderful social distancing signs, great ventilation, the friendliest staff, and im not sure his name but the man who cleans around there is just the nicest person ive ever met, he always acknowledges me and says hello. the only downside is no water for bottles and no towels due covid but thats perfectly fine and okay, bring your own :) MY FAVORITE GYM IVE EVER USED

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★ 1

Literally holding us and our credit cards hostage. They won’t accept our cancellation forms. This is CRIMINAL. I will not stop writing poor reviews until mine and my husbands memberships are cancelled. This is absolutely absurd. For the love of God, do NOT join this gym. Don’t do it! They are liars. They are criminals.

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★ 1

Save yourself the aggravation and don't join this gym. It is IMPOSSIBLE to cancel your membership. My husband and I moved, we don't live near this location anymore, and we tried to cancel our memberships. Had to drive about 2 hours to this location TWICE to fill our their cancellation form. The first time, it never registered, so they charged us again. The second time, they claimed their never got the cancellation form, which is a flat out blatant lie. They are now telling us we need to come in a THIRD time to fill out the same cancellation form that we already filled out twice prior. This gym is ridiculous. A manager is NEVER available. Don't bother. Don't waste your time. Don't waste your money.

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★ 1

Horrific customer service. Management lies, then when you call them out on their lies they act like they're doing you a favor by ripping you off. Stay away from this company.

Specifically, their manager Nicole just lied about granting a refund on a charge for a club that isn't even open anymore due to a covid closure. When I called back to follow-up, she couldn't understand why I'd want my small sum of money back for a service I couldn't have possibly used. When I asked for a full name or supervisor to follow up with, I was laughed at.

Don't bother signing up because they'll just give you the runaround when you need anything other than to swipe your keypass.

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★ 5

Excellent Gym

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★ 1

Since COVID I have left many messages to cancel my membership and 7 months later, no one has ever call me back on how to resolve this issue.

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★ 1

I cancelled my membership in April due to COVID and received a confirmation message after submitting online, not only am I being charged my monthly fee since September, but I'm now being charged the personal training fee even though they fired the trainer I had before. I can't get anyone on the phone. The majority of the gym is underground in a basement which isn't ventilated or spread out, all the machines are on top of each other. I am immunocompromised, and CANNOT go to the gym. This is absurd.

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★ 5

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★ 5

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★ 1

I went to go cancel my gym membership. I got charged when the gyms were closed from the pandemic. They said that they wouldn't reimburse but they will freeze my account and I can still go for the months that they charged me for. Okay, fine.

However, I also got charged for PT sessions when the gyms were closed and they wouldn't reimburse.

Besides that, the gym experience was average at best.

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★ 1

This is my first review of anything ever that's how bad this place is. Worst communication and business practices of anything I've ever experienced. They will not refund for the 2 months they charged during covid because I canceled my membership today instead of continuing my membership. They charged $45 to cancel in person, plus charged for this month $35. They are charging me again next month. They won't give you anything in writing that confirms that you canceled. They increased prices in January with no notification whatsoever. Read BBB reviews before signing up. Not even an email to say they were re-opening today. Worst policies ever! Save yourself money and a headache and go elsewhere.

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★ 4

It’s a great gym for beginners and teenagers.

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★ 5

I have had other gym memberships over the years but never have I been this consistent and motivated. Training with Dean has been a big part of my experience and I seriously look forward to every workout with him! I’m excited, for the first time, that this is now a permanent part of a healthier lifestyle where I take better care of me!

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★ 1

Recently had my jacket and keys stolen from the locker room. Help from the staff was almost non existent. Nothing special about the gym itself. I haven’t seen a new piece of equipment in years. One star is me being generous.

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★ 5

I have been going to this club for the last 7/8 years and it’s a pleasure. They keep it very clean and on top of machine maintenance. The staff is very friendly and helpful. I would highly recommend this gym. Thank you NYSC garden city. 👍

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★ 5

I love this place!!!!

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★ 5

Staff friendly as heck, very helpful. Both gym floors and locker rooms always clean and in order. Machines do break from time to time but manager Fannie fast to get them fixed. Looks like they are stepping up their game with recent renovations to compete with other local facilities.

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★ 5

I have been a member for 18 years and this is my favorite gym. The staff is friendly, the personal trainers are great, and the facility is well kept. Fanny the Manager is great at customer relations and definitely knows how to be there for the members

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★ 4

I decided to start working out in my late 30s and was a bit shy and apprehensive. This particular gym staff had always been kind and supportive through my journey and the members are low key and nice . Although there has been some turn over with staff - the current staff lead by Fanny Santamria is incredible . Being that I’m at the gym at least 5 days a week it’s great to know that the gym and staff are amazing and supportive . Definitely would suggest this location .

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★ 3

Any construction work seems to take forever, especially when it involves the locker rooms.

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★ 2

Front desk staff is friendly but manager is lazy and unresponsive

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★ 3

Friendly don't mind going

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★ 4

It's just OK

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★ 5

Love it

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★ 5

Silver Sneakers 3 x a week love it.💖

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★ 1

The workers are friendly and the free towels are great. Main downfall is gym is cell phone use in the cardio area is excessive. There are signs up stating no cell phone use in area but management does not enforce. Real detriment when trying to focus on your workout. Numerous customers just yap on their cellphone during the whole workout and it is extremely inconsiderate. Also bathrooms extremely dirty.

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★ 4

it works, staff not too accommodating, music terrible

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★ 1

Old and run down, not worth it

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★ 4

Good gym never too crowded so far

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★ 1

The worst business I cancelled my membership 2 days after they billed me and they wouldn’t reverse the charges and they charged me 19.99 for the coming month and on top of that a 10.00 cancellation fee ugh what a bad business policy.

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★ 2

So at this gym 90% of the equipment is in the basement. No cell service down there. WiFi not working is basically not ok. The men’s locker room is pretty gross. The shower basins and disgusting curtains have mold on them. I won’t be back. End with a positive: the two dudes at the front desk seemed friendly and chill.

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★ 4

It's not a terrible gym. It's nice that they have a hot sauna room. So here are the things I wish they would do better. Cleaning. Everything. Sometimes I see tissues on the floor, used. I dont see staff wipe the equipment, but I'm not here 24/7. Customers can use the purell wipes that are provided too. I do agree that when equipment breaks, it does seem to take a long time for it to be fixed. I can't say that any of the equipment is new. Class options are not great, neither is the timing especially for late afternoon and early evening people like myself. They have multiple rooms yet they dont seem used. Like it be nice to have a class start at 6 instead of 530pm or 630pm. I would always be late to a 530pm class and I dont want to wait till 630pm and be out at 8pm. It's just alittle awkward with timing. I used to go to the classes all the time, but the timing has been a bit of a turn off. Would be nice even if they had just a 30 min ab core class or something. Variety just isnt there most nights unless your a cycle person.... I'm not a cycle person. Most of the staff is nice and they greet with a smile. Parking is never an issue.

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★ 1

I have been a member of NYSC on and off for over 5 years at different locations. What a difference the Garden City location is....NYSC should REPLACE all senior management immediately at this location before it wil have to close... And with good reason.
As to the replacements of the existing management on site, I suggest and remind you that the replacements at NYSC are in the hospitality business....not the young, and incompetent ones you currently have.....and for all those reading this.....this location does NOT REFUND monies that are due YOU, the customer....what a shame for NYSC to ultimately lose this location to another restaurant......

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★ 1

What a mess this place is. No towels. Men's locker room is horrible. Equipment is ancient. Reading other reviews I find it hard to believe we are talking about the same place.

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★ 3

Been going here for almost five years. Same story for five years. Lots of good weights and weight equipment, a lot of cardio. The issue is that when things break, it takes them a month to fix anything. Men’s locker room is disgusting. Mildew in the showers. Toilets rarely cleaned. Showers often broken. No tissues, no plastic bags. Severe lack of maintenance and cleaning.

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★ 5

My gym clean neat friendly

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★ 4

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★ 5

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★ 5

Not as good as LA Fitness

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★ 2

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★ 5

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★ 5

Best nysc I have been to. Clean, not crowded, well maintained and courteous staff. I wish the clubs in manhattan were half as nice as this one. Thank you.

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★ 4

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★ 5

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★ 5

I love this gym, better than all the other NYSC in Western Nassau that I have been to. Great classes, very nice staff and manager, kept very clean. It has a good amount of equipment that's always in good condition. I travel from Hewlett to go to this gym & it's worth it.

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★ 4

Great trainers

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★ 4

Surprisingly good gym for the cost you pay. Facility is generally well maintained, there’s always someone walking around cleaning something. Free towels with membership which is great, and the staff is actually attentive and seem to care, unlike LA fitness. Their free weight section is small, but never crowded which is probably due to most the members being older than 60 (in my opinion.)

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★ 4

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★ 5

I go at 5am and 4pm. From my experience it's always been clean, not crowded, friendly staff, machines work, there's always soap and towels, sauna is clean and working. What more can I ask for?

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★ 5

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★ 5

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★ 4

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★ 4

Really good gym. Something for everyone. This Ironman is a happy customer. BTW, I saw someone complain about Jonathan. He's always been great with me. Very professional.

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★ 3

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★ 3

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★ 4

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★ 2

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★ 5

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★ 4

I have been going to NYSC for many years. the staff is good, very friendly. trainers are excellent and really help you to succeed in your goals. locker rooms are average and i rarely use the showers. it is easy to get on equipment and there is enough room to train. The people who are members are friendly and easy to talk with. I prefer it over a mega gym.

Source: Google

★ 2

Bare minimum

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★ 5

Place is usually not too busy. Plenty of room to workout.

Source: Google

★ 1

Terrible management attitude. My son forgot his ID and was not allowed to use the gym. The manager said absolutely not exceptions allowed!
No wonder this gym is losing members...who needs customer service like this!
I rate this place a 1/2 Star...and that's being generous!!!

Source: Google

★ 4

Updated equipment and responsive to memer requests.

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★ 3

The equipment is good and the staff is friendly. The biggest problem is the locker rooms. The showers are almost all broken and people leave towels/junk everywhere. People do inappropriate personal hygiene tasks that should be done at home like using a pumice stone on their foot callouses while sitting naked on the bench in the locker room.

Source: Google

★ 1

This NYSC is absolutely subpar. From the facility itself to the staff who work there, they can improve across the board. The equipment is jammed in the basement of a storefront and is minimal (lots of waiting or just skip that part of your routine). There are holes in the wall from people using the equipment improperly. This is not to blame the patrons but rather the management on how they setup the equipment. They offer free wifi that never works and when one suggest they make improvements, those suggestions are ignored. Speaking of ignored, that is the biggest downfall of this facility...customer service is horrible. One has to call 3, 4, 5 times or more to get someone to respond back. My wife bought training sessions for my daughter (who is also a member) and it was like pulling teeth to get the sessions scheduled. From the manager to the trainers, none of them are professional enough to respond in a timely manner or consider customer input.

I recently stopped my membership at NYSC Garden City and joined the LA Fitness on Jericho Turnpike. It's like night and day! More equipment (including a pool), more classes (spin, Zumba, etc) with lots of time options and session openings, less cost and above all, much better customer service.

I definitely WOULD NOT recommend this NYSC.

Source: Google

★ 4

The Staff are great! Very friendly. Place is clean. A bit small and no pool but a decent weight/machine inventory none the less.

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★ 4

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★ 4

Visited as a guest...a bit small, but staff was very friendly!

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★ 5

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★ 4

It's a convenient location. You have all you need to trim your excesses and with great group classes I heard. Staff are courteous. They have gone from $69.99/month to $19.99 but it can get too crowded nowadays and of course the demographics of new members have changed as well. The ambience is the likeness of Planet Fitness now. I always come here after work, so by the time I start my work out routine, there is less people on the floor already.

Source: Google

★ 4

Not the greatest. Find a better location or go down the block to healthtrax for a better solution.

Source: Google

★ 5

Source: Google