★ 5

Alicia's yoga class is excellent. Great pace. I have time to do a pose properly but I leave the class feeling like I worked out. Good instructions and individualized tips. Recommended.

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★ 5

Hassna is AMAZING! She’s encouraging and so very knowledgeable. She is all about what’s best for the individual while inspiring the entire group! I can’t wait to work out with her again!!!

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★ 5

Hassna was fantastic! She is the perfect balance of support while still pushing you past your mental limit! I felt so encouraged, taken care of and challenged! Cannot recommend her classes enough!

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★ 5

Relatively new to the class and love it. Never bored and getting a great workout. You can adjust the workout to your level and still feel stretched and challenged. These are my regular classes now 2X a week! There is a loyal following of people at different exercise levels who are nice, helpful and friendly!

Source: Google

★ 3

Overall will I still visit this location? YES I enjoy visiting different locations for variety
Pro
-Assesible by bus, train and citibike
-sauna
-good machine variety
-Hassna Les Mills Trip cycling class that is a great workout b4 work
-staff always polite
CONS
- no towels bring at least 3 if you are doing sauna and shower
- lockers dont have the lock attached so must bring your own lock

Source: Google

★ 1

I joined this gym because it’s close to my home and offers extra amenities like a sauna, but it turned out to be a huge disappointment. The biggest issue? The absolutely disgusting situation in the sauna.

Despite the clear sign on the door and me reporting it to staff more than a dozen times, people keep walking into the sauna wearing their sweaty gym clothes and shoes right after working out. The smell inside is unbearable — sweaty clothes, dirty shoes, everything mixing in a hot, enclosed space. It’s genuinely unsanitary and gross.

What makes it worse is that the staff simply does not care. I’ve reported this repeatedly and nothing has changed. On top of that, several machines are constantly broken and out of service.

At this point, I’m seriously considering canceling my membership because the hygiene conditions and lack of management responsibility are unacceptable.

Definitely not recommended!

Source: Google

★ 1

The only reason I give this poor excuse for a sports club one star, is so that I can talk about how TRULY TERRIBLE IT IS!!!! First, I will say that restructuring and change under new ownership is challenging. However, this company Needs to Try Harder!!!! When I joined last February, I waa excited to get back to the gym. However, immediately, I began to repeatedly recieve notifications that my home gym was under some kind of repair or another. This gave me the opportunity to visit other properties. This also gave me confirmation that Not All Clubs are so shabby and mismanaged. Also, I was a member of this same club when the brand first came to the area. It was NOT THIS WAY!! One of the first things I noticed was that there was NO TOWEL SERVICE at my home club. Other clubs were also missing this service initially, but now have it. I was told that my home club does not have this service because its not "cost effective". This is not an acceptable answer. Make it cost effective. There are sings all over ALL clubs that towels in the locker room are Mandatory. If so, then they should be provided. In the past ALL Clubs had this service. Now it seems that the brand has singled out specific clubs without a reasonable explanation. Then, when I tried to rent a locker to keep all my towels in, the staff couldn't keep it straight. My locker was repeatedly "zip-tied" and I would have to get assistance from a team member to gain access. Everyone wanted to say how "sorry" they were. I'm sorry too. I'm sorry that your employees cannot seem to match someone's name with a number. But NYSC had no problem taking the extra fee - Ridiculous!!!! In the end, I canceled my locker rental when I realized that the Entire Facility is INFESTED with Cockroaches!!! After witnessing this, I went to inform a team member. Their response was lackluster and unenthusiastic. Almost as if it was acceptable. I guess that goes along with the eucalyptus air-freshener they spray at the door to make it smell like they clean the facility. All the team members seem to find this tragedy amusing. I tried to reach out through the email they provide. After multiple attempts, I finally received a response from Diango Maracallo. His email contained the same scripted, insincere responses and justifications the inept team members at the home club try to pass along. The words sound worse each time they are repeatedly and repeating them doesn't change the issues. Mr. Maracallo tried to offer me Three Months Free Locker Rental as compensation!!!! Not only is the idea of this laughable - it's an insult. Why would Anyone want the possibility of bringing cockroach infestation home, as an added gym anxiety. It is Unbelievable that this is going on. As of this date I have received NO RESPONSE to my multiple return emails to Mr. Maracallo. However, there was a service fee charged to my account last month. WHAT SERVICE??? I guess rudeness is a service, because that is all that I have consistently received. On my most recent visit this was More than evident. About one dozen members gathered for a yoga class in the large studio. About 15mins past the class start time, there was no instructor. A few of us went to ask what had happened. The team members at the desk looked ANNOYED!!! Then they did a back-and-forth about what was on the website. Finally one said, "There is a class tomorrow", the response was irritating. We were not there for a class the NEXT DAY!!! And NO ONE Could GET UP to come and let us know class was canceled. It is clear that this poor excuse for a sports club only seems to see what is best for THEM, NOT THEIR CLIENTS. What they are doing is despicable and disgusting. Dedication to exercise and staying healthy is challenging enough. To claim to provide an environment to achieve this and instead Rob Your Clients Blind is Truly a Tragedy!! Try Harder, NYSC, Try Harder!!!!

Footnote - clubs in the boroughs are clean, well run and organized.

Source: Google

★ 5

I am known to be a member of several
NYC very high end gyms. My experience with NYSports club should be there also. The staff is extremely kind and nice. Always welcoming without any attitude. The members IMO are also very kind and accommodating with regards to the equipment. The members also make it their responsibility to wipe down each equipment after use. I enjoy my gym.

Source: Google

★ 5

You can't beat NYSC 145th Street for convenient location, equipment or staff. Everyone is super friendly, there are plenty of classes and the overall vibe of the place is very nice and conducive to promoting fitness. It's my go-to club. Specifically the Saturday and Sunday morning yoga classes with Alicia C and Alyssa C are among the best I’ve taken in NYC. And Jordan, Carlos, Diego and the whole team keep the place running smoothly and make you want to come back every day. Highly recommend!

Source: Google

★ 5

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★ 5

The staff Kimberly and Stephanie are wonderful. Joyce is a great instructor and I love going to her class every Monday and Wednesday. The service is excellent. Charles great instructor I love going to his class on Friday. They both make the classes enjoyable. Thank you, Marie Morales.

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★ 5

Joyce V. was hands-on, thorough, and attentive. I’m retaking her Body Pump class and excited about it.

I have two suggestions: ever consider a self-defense class? And moving the clocks to a place where they’re not easily viewable? I’m a clock watcher and spend most of my time clock-watching.

Just a few thoughts.

Source: Google

★ 5

My trainer JORDAN, is an excellent motivator. He explains the process and ensures that that weights that he uses for me is comfortable and feels safe to use. His personality is bubbly and he has a lot of energy. I would highly recommend JORDAN to anyone who's interested in obtaining a trainer at NYSC

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★ 4

It's good when people don't sit on machines using their phones.

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★ 5

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★ 5

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★ 5

Really enjoyed the class with Hassna this morning!

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★ 5

Class was great! Hassnan really pushes you and. Probably the hardest cycle class I've done but so worth it

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★ 4

Katie is a good trainer and thorough. The zumba class was intense for my first time but I definitely enjoyed my visit and looking forward to returning.

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★ 5

No matter the time of day or the class she’s teaching, Joyce consistently brings warmth, kindness, and loving guidance to every session. Her dedication and positive energy make her one of the best instructors at NYSC.

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★ 5

Mark is a great instructor that keeps you motivated. Love the class.

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★ 5

Front desk persons were very friendly, knowledgeable and accommodating.

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★ 5

TJ’s classes are excellent! She is the perfect balance of supportive motivation and high expectations - just what I need to get up and moving in the morning! She’ll push you, but also make it fun. She is very knowledgeable about fitness and weight training and is attentive to form and posture during all of her classes. I always leave feeling upbeat and like I got and excellent workout. I definitely recommend her classes!

Source: Google

★ 5

Joyce is such a great instructor. She is knowledgeable, offers correction to people if their form is not accurate, and pushes everyone to do their best. Whether you are in the front or back of the class she is helpful and walks around tour class to ensure everyone is working out properly.

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★ 5

Perfectly adequate! That’s my goal, but Steve T made me work harder than my that. I really enjoy the work.

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★ 5

Beyond helpful on my first visit, staff was lovely to converse with, very accommodating.

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★ 5

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★ 5

Alicia is an amazing teacher, anyone who says otherwise doesn’t show up to class the way they should. She teaches a yoga studio level class. I always feel extremely
focused and peaceful after our practices together. I’ve been learning from her for the past few years and she continues to remain an excellent instructor. She loves her job and her students! 10/10!!!

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★ 5

Alicia

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★ 5

Great yoga class for all levels. Creative and challenging vinyasa flows. Alicia is the awesome

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★ 5

Awesome!!!!
Charles was absolutely awesome!!!!

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★ 5

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★ 5

Tamara is simply the best, better than all the rest! 🎶

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★ 5

Alyssa and Joyce have phenomenal classes - absolutely worth the membership to take their classes. They’re knowledgeable, challenging, and have wonderful energy.

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★ 5

I just wanted to thank the team member that was at the desk today. I came in very frustrated about my membership and my husbands membership that was recently cut off. She was able to assist me and reinstate my husband when he came to workout! Thank you again!

Source: Google

★ 5

Yoga with Alicia and Pilates with Ryan are my favorite classes so far at this gym

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★ 5

Really enjoyed Alicia’s class. Challenging enough yet with options for all levels

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★ 5

Alicia's class is great! I wish there was more than 1 per week

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★ 5

Love Alicia’s classes. The space is perfect and combination of strength, balances and stretching poses are great ❤️

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★ 5

I love the yoga with Alicia and palates with Joel

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★ 5

Alicia is a fantastic instructor! Her music selection is always great, and the sequences can be tough, but are always rewarding. Her classes are the perfect space to reconnect mind and body every week. I’m so glad NYSC has her and they should be, too!!

Source: Google

★ 2

Very disappointed with this gym. For what I pay monthly, I should be able to access treadmills and other machines that actually work. The treadmills are hazardous. They’ve shocked me multiple times and rather then fixing it or replacing it, they just put an “Out of order” sign for a day and remove it. Some of the machines are old and rusting which is dangerously as well. The showers have mold in it and the bathroom stalls are dirty. Alyssa Click was also very rude to my husband and I. She kicked me out for turning off my notifications and told me to get out of her class if I wanted to be on my phone. She didn’t allow my husband in class because he was allegedly too late. He was using the bathroom. The staff are careless teenagers with no regard. This is hands down the worst gym ever. It’s comparable to Planet Fitness. Probably worse.

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★ 5

Alicia, Mark and Tice are great teachers as always they help me loose weight and looking great highly recommended ❤️❤️❤️

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★ 5

Alyssa is great! Really enjoy her yoga classes, challenging but relaxing

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★ 5

Alicia’s yoga classes are my favourite - she is thorough, very knowledgeable, encouraging and fun to learn with. I’ve been practicing yoga for 15 years and I really feel like I’m making progress by attending her classes.
Another person I would like to acknowledge is Diengo, the manager at NYSC 145th. He is very kind and a true leader.

Source: Google

★ 5

Hasna’s BODYPUMP class was the best and hardest i have done at NYSC to date. So well coordinated, such great energy, awesomely orchestrated class focusing on form and fun!! Will definitely be following her to other locations to take her class AMAZING!!!! 10’s across the board.

Source: Google

★ 5

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★ 5

Thanks you Hassna. Your class was amazing! I will definitely come back 🥰

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★ 5

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★ 5

The place is laid back especially with the employees providing info and direction which seems to inspire them to make sure you are comfortable with the surroundings! Keep up the inspiration.

After the staff kept carrying the clients concerns about a lack of management's concern to management about the bad shape some of the equipment was in and repairs needed to some of the equipment; there finally was an upgrade in the condition of some of the equipment. Additional equipment was added which is a plus.. New covering for the seats of worn hand me downs from their elite clubs were replaced. There are still some equipment that need to be repaired. These repairs have been needed for over three months. But the great thing about this location is the staff. The executive structure of the company needs to retrain their management in providing their clients with what they offer is merited by their membership. Maybe management can learn with the client's need by listening to their staff and observing their clients working out and randomly interacting with them by walking the floor and engaging. The staff saves this location because management is or have been absent for whatever reason. Hopefully the executives will read these reviews and give their management the tools they need to satisfy their clients. THANK GOD FOR THE STAFF (SMILE)!!!

What more can one say; the staff is always on it to make every client/visitor comfortable and using the equipment correctly. Keep up the excellent work.........what a team!

Step, Jordan and Carlos are very on point to ensure that I am taken care of when I am at the gym and they are there. But keep in mind the other staff members are nice also. The entire team is attentive to their clients in a relaxed atmosphere that only they can provide along with whomever cooperates with the guardrails established by management.
Keep up the good work for a nice environment.

Source: Google

★ 5

Amazing yoga class with Alicia!

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★ 5

Love Alicia’s classes. The pace is perfect and combination of strength, balances and stretching poses are great ❤️

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★ 5

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★ 3

Genial el
Ambiente

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★ 5

It was great she was very attentive and made sure everyone understood the class.

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★ 5

Hassna was amazing!!! Me and my sister were beginners but she helped us out and made sure we were comfortable :) highly recommend.

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★ 5

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★ 5

Really good

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★ 5

I am thoroughly enjoying Pilates mat classes at 303 West 145 Street with Charles. His classes are Vanessa Yoga, which are taught on Wednesdays from 7:30 to 8:15. Pilates mat classes are held on Fridays from 10:30 to 11:15. Charles is an exceptional instructor, highly knowledgeable, and genuinely invested in his students’ progress. Since attending his yoga and Pilates mat classes, I have noticed significant improvements in my physical well-being.

Charles’s attentive nature ensures that we maintain proper form and consistency throughout each session, minimizing the risk of injury. His dedication to our well-being and success is truly appreciated.

I eagerly anticipate continuing his classes, as they have become an integral component of my daily wellness routine.

Source: Google

★ 5

My trainer , Caity, was great and saw to creating a perfect routine for my needs

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★ 5

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★ 5

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★ 5

I enjoy Alicia's yoga class on Saturday afternoons. The pace is not too fast which allows me to get into poses well and get the most benefit (work-out) out of them. Also the content of the class satisfies needs of a beginner as well as a more seasoned yogi. It has both basic and more advanced poses. I highly recommend her classes and would like to see more yoga classes by Alicia offerred at the gym.

Source: Google

★ 5

Alicia is an AMAZING yoga instructor. I have been practicing with her for over two years and consistently leave her class mentally and physically stronger. She allows and encourages you to modify as needed and provides the perfect balance of challenge and flow. 10/10 would recommend!! R

Source: Google

★ 5

Alicia is one of the instructors that got me to actually start coming to the gym more regularly which is something I thought would never happen. I joined NYSC a few years ago but never went and canceled my membership. The way she teaches yoga and gives instruction really clicks in my brain and I’ve become a regular.

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★ 5

This class is wonderful. Excellent instruction, strong flow.

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★ 5

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★ 5

Steve is an excellent instructor at the NYSC 145th Street location.

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★ 5

Alicia was great ! Very thoughtful an and teaches with grace and love 💗

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★ 3

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★ 5

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★ 5

TJ is a Great instructor. Core class & Body Balance exceptional. Her ability to instruct the people in the class is Amazing 👏

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★ 5

I am 67 years old and I joined the NYC Sports Club about a monthe ago. Prior to joing I was a couch potatoe. From Kimberly who always greets me with a warm smile coming & going, to Joyce VanHook (Silver Sneakers), Melissa Reyes (Zumba), and Charles Tyler (Silver Sneaker Chair Yoga) classes, I am on my way to having a new body! I have gained strength, better balance and overall good fitness. Thank you NYC Sports Club and the staff at 145th street!

Source: Google

★ 5

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★ 5

Ryan's Zumba class is the best! Bring your high kick! 😁

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★ 5

I completely enjoy my work outs at NYSC at 145th Street ..The staff is great and create a friend welcoming environment and the equipment is top self to help every member become the best person of themselves.

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★ 5

Awesome class loved your energy!!!

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★ 5

He is the BEST!!!!!!!!!

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★ 5

I love the club. But as busy as It gets I think the gym deserves newer machines that don’t lean to the side or cause noise when you use them. The staff is 10/10 with their service. Just the gym needs a lil upgrade

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★ 5

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★ 4

Nice Gym and the Staff is pleasant and knowledgeable. The introductory trainer I had, Jesus, was focused and continues to be pleasant.

One concern however is some members of the Gym are not responsible with cleaning equipment before & after use which is disgusting!!!

If there is a way beyond signage that this could be addressed it would make for a safe & sanitary environment for all to reduce illnesses.

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★ 5

Experience is great the trainer whose name is Jordan very accommodating and motivating I used to station everybody for now mobility issues I have but I'll work my way eventually too maybe the treadmill

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★ 1

Garbage That gym is no good.

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★ 5

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★ 4

I have been a member here for years here because of the Zumba, yoga, and total body conditioning classes. The teachers are amazing and deserve so much praise. The front desk staff is also kind and friendly! The gym overall (especially the locker rooms) needs some updating and renovation. Overall just wish it was cleaner and more updated. Plus they do not offer towels like all the other locations. For the $$ love the classes but def needs some improvement for guest experience.

Source: Google

★ 5

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★ 1

busted aircon in the summer is criminal -- it started with the temperatures never fully cooling, and now the second floor is just out of service at least half the time. folks have to continue paying full monthly dues when half the gym is inoperable. the HVAC fixes seem to be all kinds of temporary patchwork that break down in 48 hours. with all the minor repairs that have happened over the last couple months, they probably would save more if they just invested in a proper long-term fix. considering the legionnaire's breakout in central harlem is ongoing, it's a genuine public health concern to make sure the aircon is properly maintained well for everyone's safety.

the machines are old and a even a number of those are out of service at any given moment. a real shame since this is one of the only gyms in the area!

Source: Google

★ 5

Catie was amazing she has an amazing personality and vibes love her from beginning to end she has an excellent service and works hard I’m glad you guys have good taste like her ❤️

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★ 5

Jesus was lit!

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★ 3

Cup holders on most of the elliptical machines are always broken ☹️

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★ 5

Ryan is an absolute ray of sunshine and is a great dancer! I take his Zumba class and get a great aerobic workout with his dance routines. Ryan also has a great personality and is engaging with everyone in the class. His classes are always joyful, fun, and I always leave his class in a great mood.

Source: Google

★ 2

It’s a good price for what you get. 145th is a smaller than the 125th location. It seems like 1/3 visits their A/C breaks and they have to partially or fully shut down the gym for the day. I understand maintenance, but having to shut down 1/2 times a week? Probably better do choose the 125th location

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★ 4

Excellent workout but had trouble hearing her the entire time. The mic was very muffled. Jess however was great. Motivating, chipper and kind.

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★ 5

i rarely leave reviews, but the instructor Tamara is exactly what you need: attentive, personable, skilled, and she really pushes you. she makes me look forward to going to the gym!

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★ 5

Joyce is a great teacher! Thank you!

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★ 5

Instructor Mark Bailey’s cycling class is a great tour. 😎

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★ 5

Good Good

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★ 5

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★ 5

I have been going to this gym for about a year. The staff have always been amazing. The are a bunch of new machines on the second floor so you aren’t waiting around (and other patrons are polite and let you jump in on a set). The classes are also good, just make sure you sign in ahead of time . :)

Source: Google

★ 5

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★ 4

Great energy and very supportive. It was a bit hard to hear some of the instructions over the music.

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★ 5

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★ 4

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★ 4

Easy

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★ 5

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★ 5

Very knowledgeable , nice and patient.

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★ 5

Love her!
Her dedication and commitment is the best

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★ 5

New York Sports Club staff and manager greatly me with a smile and was very friendly. They give me a grand tour around the gym and made me felt at home.

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★ 1

I deleted my previous 4-star review and I’m giving 1 star now. Please do something about the air conditioning on the second floor already! It hasn’t been comfortable even once since the beginning of summer, it’s constantly hot and stuffy!

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★ 5

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★ 1

Very bad no 1 never showed me around I’ve learned thy gym myself and I’m stronger than ya trainers

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★ 5

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★ 5

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★ 5

Had a great experience with C. Marron

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★ 4

Very helpful. Lost my key to locker.
The staff on July 4th was extremely helpful and caring.
I appreciated the concern they showed me.
Put me at ease and assured me I would be able to get my possessions out of locker ND I did
Thanks again for the personal interest they showed 🙂 👍🏼

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★ 5

Ryan is the best!!! ❤️

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★ 5

This was my first ever Zumba class, and I honestly didn’t know what to expect—but Ryan H. made it easy, fun, and surprisingly energizing! His moves are not hard to follow, his energy is contagious, and the playlist keeps you going without even realizing you're working out. I wish Zumba with Ryan was every day because I would definitely show up. We need more of these classes with him on the schedule—he’s a total game changer!

Source: Google

★ 5

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★ 4

SCROLL DOWN TO SEE COMPLAINT

NYSC 145th is the best NYSC in Manhattan. I have been going to this gym since I moved to NYC Jan 2023. The 145th gym set the bar for me that many of the other locations can't compete with, especially when it comes to the very personal nature that many people have with the clients who come through that door. Over the past couple years, I have had to absolute pleasure of building a relationship with these people. Not only have they helped me grow physically but even mentally in so many ways, EXCEPTIONAL customer service (Steph, Kim, Katie, Jesus, Carlos, the list goes on). I even bought the membership and have gone around to the other locations around Manhattan, 145th stays the best for the sole purpose of the staff and equipment. A role model for the perfect club.

This gym would receive a 5 star BUT,

What truly breaks my heart is that today, while checking in and talking with one of the managers, this woman (who I have not seen before) walks behind the front desk and begins to start typing on the computer. Without saying a word to the manager who was talking with me. Manager had to ask who she was, to which the lady did not respond. Manager had to ask a second time for the woman's name, to which the woman said (Alicia). Alicia did not ask for the name of the manager, I was talking to, did not extend any pleasantries, nothing. Later on I saw that the woman was teaching a class (she is an instructor for the yoga classes on Saturday).

Maybe she was having a bad day, does not justify the behavior that she showed towards a MANAGER, who is just trying to figure out who she is in relation to the company since she walked behind the desk unannounced. I thought the woman was a member at the gym, I was shocked to see her walk behind the desk as well.

If this is how she interacts with one of the managers at the location, it frightens me to think how she would talk and behave around the guests. With summer in full swing, I have seen an increased number of people at the gym, which is great! Sales have definitely been rising and I know it has all to do with the supportive staff. HOWEVER, something needs to be done about the instructor who demonstrated such immature behavior towards not only her coworker, but her manager. If not, they could see a decrease in sales because of this singular instructor. Saturday classes are popular, good time to bring in the best of the best to show face at the gym and give people a great interaction. Needless to say, I will NOT be taking her classes.

Source: Google

★ 5

The staff was very courteous and helpful.

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★ 5

Joyce is AMAZING!!!

Please bring the towels back.

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★ 5

Joyce did a great job at helping me feel welcomes and settled in during my first visit to NYSC. She explained everything thoroughly & even remembered who I was from a phone call a few days prior. People like Joyce are the reason I am
excited to return :)

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★ 5

I like this location, I normally just come to the classes or use the treadmill. Would love to see more space for the classes given, the cycling location is so tight and there is so much space upstairs to expand. All in all, I enjoy coming here. Big thanks to heather, Joyce and Steve for being great motivators!!

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★ 5

Good organization and wasn’t overcrowded

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★ 5

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★ 5

Wonderful workout

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★ 5

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★ 5

Good energy. I love Hassan's class

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★ 5

It's staff it's very friendly well mannered.ots also a good vibe place to be in.the spin class with ric on Wednesdays it's a vibe I enjoy it.i call it wild Wednesdays.

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★ 5

The instructor was great. However. I have bring my own mat next time.

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★ 4

New World Sports Club has a lot of positives. The staff is genuinely kind and helpful, which creates a welcoming atmosphere. The strength training equipment is decent and sufficient for most workouts—while not perfect, it gets the job done.

To make it a true five-star gym, I’d just suggest a bit more attention to cleanliness across the facility, especially the locker rooms. With a few improvements in that area, this place could easily become a top-tier fitness spot.

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★ 5

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★ 5

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★ 5

Ryan’s class is EVERYTHING!

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★ 4

It's was ok. The gym its a little small.

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★ 5

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★ 5

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★ 5

Excellent! Clean! Great Zumba class!

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★ 2

Upstairs equipment: no barbells between 65 - 100 lbs.
only 1 pair of 10, 15, 20 and 25 dumbbells each.
Only 1 flat bench and only 1 decline bench.
This means everytime we go there’s going to be a pair of dumbbells being used, a bench being used or barbell with not enough weight.
Downstairs? Same situation: people:equipment ratio is sorely low. Get more dumbbells upstairs, get another flat bench, and heavier barbells upstairs.

Source: Google

★ 4

The equipment is well used, but gets the job done. The whole gym feels like it's just having the bare minimum done to keep it running. I'm probably going to switch to a modern location, however if that’s not possible, it’s fine.

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★ 5

TJ is the BEST!!!

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★ 5

Not a bad place, recommend it for beginners

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★ 5

Carlos is the best Personal Trainer at 145th. He’s knowledgeable, supportive and consistent.

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★ 5

Hassna’s class is fantastique. I feel I am in good place. I also like the group énergy

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★ 5

Hassna was great!

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★ 5

Hassna is a strict instructor who engages with her students and making sure that they are doing their best .

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★ 5

Great workout!

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★ 4

The staff is great including trainer carlos for his many tips and several of the folks at the front desk.

Recently the 145th street NYSC added new equipment and it is almost like a brand new gym. No more waiting and waiting for one piece of equipment.

It is way overdue but greatly appreciated.

Thanks to the advocacy of the management of 145th.

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★ 5

Enjoy coming here - especially TJs cycling class. It’s the best and she’s the best.

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★ 5

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★ 3

The front desk staff is an argument for automation.

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★ 5

Nycs good time

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★ 5

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★ 5

Front desk was great very helpful
Workout was great clean and enjoyable

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★ 3

This NYSC has great service and plenty of machines. However, there are at least 2 treadmills that are consistently out of service since I became a member over a year ago. I’ve had to wait for a treadmill on many occasions, so it would be great if all machines were working.

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★ 2

This morning, again, the gym opened 1 hour and 45 minutes late! This happens quite a bit with no apologies or explanation. This gym is horribly run...it seems as though they have no interest in or care about the folks who come there. Equipment stays broken for months, the women's room is usually nasty....glue traps filled with roaches in the stalls...roaches running around the bathroom...no paper to wipe down equipment, some nasty people at front desk...and the list goes on ad nauseum. Save your money and go someplace else....management is unresponsive to all complaints.Just plain sucks!!

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★ 4

It's really good club 🫶🏽❤️

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★ 4

First day, went pretty good. I have high hopes as i continue. Kimberly was awesome, good customer service experience.

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★ 5

Muy buena experiencia en el gym, estoy aprendiendo mucho con el entrenador Carlos.

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★ 4

Machines could use an update but staff is friendly.

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★ 5

New York SportsClubs on West 145th Street is great. They’re nice and clean. They keep the gym nice and clean every day. They’re nice people. I really like them.

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★ 4

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★ 3

Pretty great gym, decent price. Equipment is kept up relatively well.

Would give it five stars if it wasn’t for the epidemic of men slamming weights and causing earthquakes upstairs. They could improve by providing more reminders and possible consequences for those not following etiquette.

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★ 5

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★ 5

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★ 5

Rick is great! Please sign up for his class. He is the best!

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★ 5

Honestly great for the price of a monthly pass! Staff is also great!

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★ 5

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★ 4

It was a new experience for me, it was great and good to be part of the members of NYSC

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★ 2

Heather Boddy is an incredible instructor, but that’s kind of where the pros ends at this location, and they reduced her classes a few weeks back even though they are always full.

Equipment is often broken and stays broken for weeks to months, and management is very unresponsive. I’ve tried to talk to them multiple times via their online feedback form and leaving notes with the front desk and they never respond.

They’re cutting classes and aren’t even replacing burnt out lights, so honestly they might be in trouble.

Source: Google

★ 1

I'm canceling my years-long membership because their spinning classes are impossible to get into. They've got some crazy monitoring system that makes scheduling a nightmare.

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★ 5

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★ 5

Very kind and attentive to the class

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★ 5

She was extremely kind and respectful. I truly enjoyed the workout. I just started cycling and she made me feel welcomed in her class. Definitely will join her class again

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★ 5

Hassna is AWESOME! Very enthusiastic about what she does and you can tell she loves it. Very helpful with your posture and momentum and makes workout fun!

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★ 5

Only thing I ask for is please clean the bathroom floors and sauna room. My feet when I step on the bathroom floor is pitch black dirty.

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★ 5

Laura is an amazing instructor and a dancer. She is super energetic and motivates her class with variety of fun moves and music. Her class is very popular!!

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★ 5

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★ 5

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★ 5

Cycling with Ric on Wednesdays (and when he fills in on Thursday am) have been amazing. His rides are never the same which make the class even more fun.

I also enjoy Steve Sunday classes - cycling and total body but currently can only attend 3rd and 4th Sunday’s

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★ 5

Hassna's cycling class was great! She takes the time to teach you the different positions and how to do them properly. Her workout pushes you but she allows you to pace yourself as well. What a great workout! Can't wait to come back!

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★ 5

Excellent class! Thank you🙏🏾🤗

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★ 5

Great Spin class. Attentive to each student.

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★ 5

Hassan’s cycle class is the absolute best! I always feel so motivated and energized during and after her class. What a great way to start off my day.

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★ 5

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★ 3

Had been happy with this gym but this year they canceled some of the group fitness classes and the remaining evening ones left get fully booked well in advance, only leaving mid-day classes available. Pretty disappointing, if anything they should be adding classes

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★ 5

Very good class!

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★ 5

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★ 5

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★ 5

I always enjoy my workout here it’s worth it

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★ 5

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★ 5

Jorden was great. He explained how to use the machines clearly. Had a nice sense of humor. He made me feel welcome.

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★ 5

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★ 5

Jordan does a great hob of making me feel welcome here!

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★ 1

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★ 5

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★ 5

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★ 5

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★ 3

I didn’t receive the contract in my email

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★ 5

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