New York Sports Club

New York, 349 E 76th St, New York, NY 10021 | ★ 3.7 (590 Review)

📞 +1 212-288-5700

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Gym Physical fitness program

About the Club

New York Sports Club offers full-service gyms equipped with everything you need in a neighborhood gym. Find convenient locations and member-friendly month-to-month memberships that won’t break the bank. Take your fitness to the next level on our functional field, work with a personal trainer, get social + sweaty in group fitness classes, lift heavy with barbells, racks + platforms, enjoy a variety of cardio + strength machines or check out one of our new recovery lounges. Since 1973, we've been on a mission to improve lives through fitness, serving members under our Sports Club (Boston, New York, Philadelphia, and Washington), Around The Clock Fitness, and Lucille Roberts brands.

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 New York Sports Club
 New York Sports Club
 New York Sports Club
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Reviews

Zachary Walker

★ 1

Scammy, bad experience. I canceled three weeks ago but noticed another charge today. I called and they said they had no record of me calling and having canceled. Stupid idiots.

Source: Google

Marko Issever

★ 5

Very friendly staff. Looking forward to starting in January.

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Grace Perod

★ 5

The front desk amazing customer service, very helpful and friendly
The whole facility and bathrooms, sauna clean and comfortable

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Miyo Reff

★ 5

Alicia is a great yoga instructor. Her gentle voice cues are clear and her music selection is soothing. She puts thought into the flow and poses for each class.

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Karen Speier

★ 5

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Erica Knight

★ 5

I been taking Alicia’s classes at NYSC’s various locations for several years and she is wonderful! She is great at meeting every student where they are and always gives each of us movements that are appropriately challenging for us.

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Frank Ames

★ 5

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Harry Tenenbaum

★ 5

Haylo is very helpful and professional. Kaitlin also very friendly and welcoming. Excellent service thank you.

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Claudia Bucci

★ 5

Alicia is a great teacher!

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Regina cocher

★ 5

Very Alicianice class.

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Ke Wo

★ 5

I like Alicia class. She is Good teacher.

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Jelena Panfilova

★ 5

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Marilyn Balassi

★ 5

Alicia Cruz is a wonderful teacher!

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Ariel Olevskiy

★ 2

Persistent, major inconvenience with towel availability!
There is a recurring and significant problem with towel availability at this location. It's a major inconvenience to not know if a basic amenity will be available.
Today: Only small "face towels" were available, with no shower towels.
Earlier this year: There was a period where there were NO towels available at all.
Occasionally: They experience shortages and are forced to limit members to only one towel per person.

This has been a consistent issue. I hope management can find a permanent solution!

Source: Google

William Gault

★ 5

Alicia's yoga class is great. Good pace. Enough time to do a pose properly but quick enough to feel like exercise. She rotates the room and gives hands on tips when needed so it's a learning experience also. Recommended.

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Linda Wintner

★ 5

Alicia Cruz’s yoga class is excellent.

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Kelly Myers

★ 5

Alicia’s yoga class at 6:30 was so good. The stretching, balance work, flow/sequence was so amazing! She is calm and welcoming!

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Aidan Johnson

★ 1

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Linda Moy

★ 5

Terrific instructor

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Nicolette Sweeney

★ 5

Alicia is great!!!!!

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Larissa Plavskaya

★ 5

An incredible teacher—each practice leaves my body feeling balanced and amazing

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Amanda Clark

★ 5

Alicia is single handedly the only reason I remain a NYSC member. She is so patient and such a skilled yoga instructor. I’ve been coming to her classes for over a year. Highly recommend

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miriam khiari

★ 5

Alicia oa good teacher. I am enjoying her class.
Miriem

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Elizabeth Rogak

★ 5

First time with Alicia for the yoga flow and was wonderful!

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Tim Haney

★ 5

I signed up for personal trainer sessions with David Orsini. David is great! He gave me a lot of great tips, helped demystify much of the gym experience, and gave me different workouts to try on my own. Thanks, David! Thanks NYSC!

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Diane Rosen

★ 5

Everyone so helpful! But need another am zumba maybe Thursday?👍❤️
Also where is Anthony’s class on Monday 10-10:45 total body… not happy!!!

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GARY SHERMAN

★ 5

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Ali Keyhani

★ 1

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Jamie G

★ 4

I like this location. Some of the equipment is worn out/some machines are awkward to use compared to other versions I’ve used but overall good gym

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Stephan Estrella

★ 4

Nice atmosphere and attentive staff. Well maintained equipment and clean facility.

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Luis Fernando Ambrósio Sachetim

★ 5

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Mark Yoss

★ 4

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Juliana Brigidi

★ 5

Love it! Alicia is great

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Lyudmila Pak

★ 5

Alicia is a very good yoga teacher, always enjoying having practice with her. Classes are packed, better to come earlier to get a spot.

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Marty Berman

★ 5

The New equipment is just great!
And the massage chairs are sensational!

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tracy mitchell

★ 5

Alicia's class is one of the best classes at New York sports club. She pays attention to beginners and gives them good modification alternative if needed. As well as she challenges advance Yogi's to give that extra push to further their practice. Awesome class. I highly recommend it!!!!

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P Bell

★ 5

Ms. Cruz is knowledgeable and can show things you didn’t believe were possible in your yoga practice. I hope NYSC continues to invest in her craft.

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Fatima Khan

★ 5

Alicia and Tru Dog are two of my favorite instructors at NYSC. Their classes are part of my weekly workout routine.

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Carolyn Murphy

★ 5

I’ve taken Alicia Cruz’s yoga classes at NYSC for years now- I always look forward to it in the middle of my week. Alicia keeps the classes interesting and is always supportive and challenges us to try new poses and grow as yogis.

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Hannah Ryen

★ 5

Alicia is amazing!

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Susan Atlas

★ 5

Alicia is great—her class is always more than I can do but I feel comfortable modifying!

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Geline Cruz-Reyes

★ 5

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Falisha Oser

★ 5

Alicia’s yoga class at NYSC on E76th is a staple of my week! She is a gifted and motivating teacher and her class is a guaranteed workout but without sacrificing the fundamental principles of the practice and essence of yoga.

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Hiromi Oropello

★ 5

Alicia Cruz is a wonderful yoga instructor. She always shows something new in each lesson. Her class is always full but she watches members and collects postures.

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Debbie Barron

★ 5

Great class. Not easy, but Alicia is a terrific instructor. Very patient and experienced and explains everything in great detail. I’m not very flexible, but I’m learning a lot.

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Regina Lazare

★ 5

Alicia is a gt teacher

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Kim Michaud

★ 5

Wonderful teacher and she changes her routines every 2 weeks so students are able to practice many poses!

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Bob Wiener

★ 5

Tina is a terrific trainer and a fabulous asset for NYSC

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Heather Cooksey

★ 5

I love this gym and the classes they offer. I try to take yoga with Alicia Cruz a couple times a week, she is an amazing instructor, always offers an excellent class.
I also love the sauna.
My only complaint is other members will sit on a workout machine for long periods of time scrolling on their phones, while other people are waiting to actually workout. It would be great if this issue could be resolved.

Source: Google

Kayla Ponturo

★ 5

Alicia’s classes are hands down the best yoga classes in New York City. I follow her on instagram so I can make sure to go to whatever gym or studio she is teaching at. Her movement cues make it possible for me to achieve poses I can’t do with other instructors. Can’t recommend her classes enough!

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Eliezer diaz

★ 5

AZOM WQS INCREDIBLE DOING THE WALKTHROUGH OF THE GYM AND EXPLAINING HOW THE MACHINES WORKS HE ALWAYS ANSWER ALL my QUESTIONS

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Patric Molina

★ 5

Azorn was very helpful and kind with any question I threw at him. He needs a promotion!!!

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Brian Harper

★ 5

Carmen Was wonderful at the front dest very friendly and kind best gym in NYC will definitely recommend to my friends and family.

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Robert Bahoshy

★ 5

Front desk lady was extremely helpful patient and friendly. Exceptional service.!!!

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md riverrdale

★ 5

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Amy Brown

★ 5

I love everything about the club but I wish they had a steam room

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Alan Prendergast

★ 5

Kevin has been a great trainer in our boxing sessions

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Rich Johnson

★ 5

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E B

★ 5

Kevin is an experienced and passionate trainer who motivates clients. After a year of training with Kevin I am pleased with my progress and highly recommend Kevin!

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Penney Livingston

★ 5

David O. Is a great trainer, has a terrific personality and is very knowledgeable and experienced.

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Divined_Beautyby Avii

★ 5

My experience at New York Sports Club has been amazing. The front desk staff are always friendly, the trainers are knowledgeable, and the group fitness classes are so motivating. I also love that the gym is clean and never feels overcrowded. It’s a great place for anyone serious about their fitness goals. Highly recommend!

Source: Google

Ronnie Levine

★ 3

Upper East Side: I go there now that the NYSC on E 86th Street has closed. Multi-level workout space; good selection of aerobic and weight machines. Reasonably clean, free towels, and a pleasant atmosphere.
UPDATE - THEY No longer have plastic bags for your wet workout clothing and the sauna is not consistently hot enough.
Otherwise, I'm satisfied with this sports club.

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Sharada Sekhar

★ 5

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Steven Fruchtman

★ 5

TJ is a very special and gifted master trainer. During spin classes the energy in the room, based on her exhortations, is amazing. All trying hard in an atmosphere of enjoyment.

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Kathleen Brady

★ 5

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B. D.

★ 4

Very pleasant gym, with some notable issues: 1. Out of only 3 stairstepper machines, 2 broke and were abandoned for junk. Only one remains functional; staff ignores emails about fixing them: 2. The temperature in the gym varies too widely. On the 4 th floor, it’s nice and cool. On the 3d floor, it’s so warm that you sweat profusely just doing pushups; on the cardio floor, it’s stifling quite often. They have o my 2 fans, and they only reach one row of machines. I am pretty uncomfortable working out because there’s no air moving, and the temperature is not appropriate for the activity level. 3. The front desk staff is the most unfriendly of any of the four NYSCs located on the upper east and west sides. They don’t even make eye contact; and forget about a smile or Good Morning. You usually have to ask for a full sized towel, as the only put out tiny ones, and the staff just hands you one without even looking at you. Very, very unfriendly people.

In spite of the foregoing, I rank this gym as second out of the four on the UWS and UES. It had a very nice vibe, and good weight equipment. If it repaired its cardio, corrected its AC issues, and given its front desk staff training on how to be pleasant to guests, it would shape up to be tied for first place with 91st and 3d (about which I have no complaints).

Source: Google

Animagique 168

★ 5

Good instructor!

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Mel Kram

★ 1

I was unable to work out because the elevator was not in working order and will probably be out of service for an estimated week or two. If it needs a new motor, as I was told it might, then one- two weeks might be an under estimate. I can’t schedule my workouts in this situation, or other activities that require a firm schedule. Other aspects of the club were evidencing improvement, but it doesn’t much matter if the toilets are clean or the lockers in good repair if I can’t even access the club.

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Joseph Ciabotte

★ 5

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Mary Smith

★ 5

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Jordan Ringdahl

★ 2

Filthy poorly kept shower area.
Watered down cheap shampoo/ conditioner.
Depressing low quality fluorescent lighting.
Disorganized staff.

Equipment was in good condition, and wasn’t too crowded.

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Lahlouw El Haar

★ 4

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Barry Michaels

★ 5

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antonio romano

★ 4

30$ day pass.
Opinion from an average office gym sis with 6 years of disgreaiful results (181cm x 92kg @11%).
They give you a towel. Dirt plagues the gym. You can do most things ok. All matrix equipment. Benches are life hazardous unstable.
Bb: 1 double cable machine, many cables, dumbbells up to 100lb. Many machines missing. If it is crowded, there is not enough equipment.
Pl: 4 squat racks in two different floors. 2 deadlift location. 2 benches with no safety bars. Plenty of discs.

Source: Google

Larry Schachter

★ 5

Courtney is an excellent instructor. She truly takes pride in what she does, works to ensure that the class is doing the exercises properly, plays great music, has a wonderful sense of humor, and keeps us engaged. I will take her classes any chance I get!!

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Lorraine Nelson

★ 5

Just what I need…,staff is pleasant and helpful

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Tami Geske

★ 5

Nice facility. Great customer service. Thanks so much!

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Margaret Alperstein

★ 5

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Larraine Best

★ 5

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Dave Smith

★ 5

Big improvement from the previous owners.
But here's a longtime problem: Only 3 sit down aerobic machines at the front of the first floor. You should get one or two more. Too often they are in use. Very frustrating. It's a good machine for the older folks like me.

Source: Google

Lorette Phillips

★ 5

Everyone here at this gym was so helpful- I was worried because I wasn't sure what kind of head phones I needed and how to get connected and they even helped me pick some good workout music.
Thank you everyone.
xxLorette

Source: Google

Cinthia Silva

★ 5

Hands down my favorite instructor at NYSC - he challenges me and somehow keeps the class fun!

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tommy tal

★ 5

After a year of membership I can attest this gym is an amazing value for the payment. The stuff is very kind and professional, the equipment is well maintained, and in general there is a great feeling while working our in there.

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Madeline Stolow

★ 2

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Esti Hill

★ 5

I had to make a change to my account and the staff were attentive and took care of it quickly.

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toni santiago

★ 5

Been coming here for 2 years now, although I’ve moved out of the neighborhood I still make my way to this location due to the infectious enthusiasm and positive attitude of the team, Jonathan and Carmen, make me feel like this is my second home as well as the other team members.

Source: Google

Carmel Napolitano

★ 5

Go brings energy and a big smile to my Wednesday mornings at NySc East 76th!

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anna r

★ 5

“AZ” is relatively new to the job of assistant manager @NYSC 75th St, but he’s off to a great start !! Answered my questions with a problem with sign-in and he followed through with helping me very well . THANKS AZ ! and Good Luck going forward !!

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Allan Neuwirth

★ 5

A.Z. at the front desk, is awesome! As is everyone else I deal with there on a regular basis… John… Kimberly… etc. Terrific staff!

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Jacobi Hall

★ 5

Great staff, smooth machinery. Quiet compared to others in nyc.

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Chelsey Ding

★ 5

Love it here! They have all the equipments you need ! Coach David is really helpful and professional! Help me a lot work on my knees and other strength training.

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Niq _Niq

★ 1

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Lynn Harris

★ 2

No towels again. This continues to be a problem.

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Barry Wagner

★ 5

Great receptionidt

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Vikash Parekh

★ 3

Sufficient amount of equipment for off-hours, but good luck during after-work rush hour. Staff is marginally helpful and zero frills, but it's the only affordable option in the area.

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Judy Borell

★ 5

I have had many good trainers in the past. JANE NAFTALY surpasses all the others. I love my pilates reformer private sessions with Jane.

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Gregory Kravtchouk

★ 5

I had David Orsini for a personal trainer session and he is fantastic! I am a somewhat experienced lifter but he was still able to show me how to improve my bench and squat through accessory exercises and form improvements targeting my relatively weaker muscle groups. If you need someone to push you farther than you’ve gone before for both cardio and strength training he is your guy.

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Alvina Ganci

★ 4

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Linda Soled

★ 5

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Adarlenne Jerez

★ 5

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Adarlenne Jerez

★ 5

Kimberly Front Desk was exceptional and very welcoming to all the guest and even myself! Her energy made me decide right away if I wanted to be part of the NYSC community

Source: Google

Michael Platt

★ 1

I rarely write reviews but as a gym owner myself (in FL where I split my time), I feel obligated to do so here.

By FAR, the nastiest, most unprofessional staff I’ve experienced. Backstabbing each other and members, making silly accusations, disparaging people who are just there to workout…just horrible people.

I split my training between E 76th and 3rd Ave locations and this issue seems systemic. Both locations were like this. Honestly, that was the most shocking part to me.

Maybe at some point they will recognize their issues with staff, but unless you are looking to be gossiped to, gossiped about, and treated like a criminal for having the audacity to train with a partner, find another place. I’ve even offered to meet or speak with someone from senior management to discuss, because it is highly unlikely that they truly understand how bad this feels and looks to members.

It just isn’t worth the drama and negativity when you just want to workout.

Oh, and like far too many gyms, they make it nearly impossible to quiet without jumping through hoops. If you do, call your credit card company and block them. You likely will save yourself a bunch of money.

Source: Google

Susan Carey Dempsey

★ 5

Very attentive and customized program by my trainer, Ray!

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Eric Natkin

★ 3

Decent gym for a good price. You get what you pay for.

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J_N Jafa

★ 5

Great staff good facility and classes.

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Michael Ocrant

★ 5

Ray was very thorough in showing me around the club and explaining everything about it. I appreciated his patience and his ability to answer all my questions.

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Bona N

★ 5

Today it was my first time taking Tamara’s Conquer class. I used to take her classes before at the other location at 91 street and my expectations for this class were right.
She took her time to explain and assisted me when I needed.

Great class, will definitely come back. Miss her technique and her energy.

Source: Google

Christopher Phillips

★ 2

This branch, on East 76th Street in Manhattan, has two BIG problems.
These problems lower the quality of this gym.

1). Members sit on machines for 15 or 20 minutes without using them — just scrolling their phones. Two of the gym’s four floors have one tiny, inconspicuous sign saying “Cell Phone Use Restricted.” No one can see these signs.
There need to be large signs, including on the TV screens. Staff need to mention this.
There needs to be a campaign. It makes for a bad experience.

2) There need to be clocks with a second hand. These are necessary for timing balancing and other exercises. This gym used to have them but they were replaced with digital clicks that do not show seconds. (Obviously, you can’t use your phone to time yourself while on one foot).

Source: Google

Anne Lange

★ 5

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alan minkoff

★ 5

Always have a great experience at 76 st gym. Especially like front desk staff Carmen, Kimberley and Denise for the excellent job they do and their pleasant personalities.

Source: Google

Ursula Neuman

★ 4

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Larry Neuman

★ 5

Jane was knowledgeable, encouraging and friendly as she provided a plan for our training.

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Steven Greenblatt

★ 4

no problems, no crowds

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William Metzger

★ 5

Kimberly is the greatest! She was very welcoming and friendly and gave us a full tour. She politely encouraged us to join and helped us in many ways. Kimberly is a wonderful representative for NYSC!

Source: Google

Nhi Nguyen

★ 2

They recently changed towel service vendors and the towels are hand towels. It’s ridiculously small! You can’t shower or use the sauna with these pathetic towels! What is going on with this gym! It’s unacceptable.

They are getting 2 stars because the staff are friendly and the gym itself is fine. But this towel business is a deal breaker!

Source: Google

Diane Mandel

★ 5

Best yoga instructor!
Class moves at a good pace and he’s funny too
The Best!!!

Source: Google

Carson Christian

★ 5

Best trainer ever!!!

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Adam B.

★ 1

Charges an insane amount of money for broken equipment. 6 electronic excersise bikes for $94 a month? You have to be kidding yourself

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Ann

★ 5

I want to thank Denise for her outstanding service during my gym membership inquiry. From the moment we began speaking, she demonstrated an exceptional combination of professionalism, patience, and in-depth knowledge of the membership options and services available. She took the time to truly listen to my goals and concerns, answering every question with clarity and care—never once making me feel rushed or pressured.

Denise has a natural talent for building trust and making people feel comfortable. Her thoughtful, no-pressure approach helped me feel confident in my decision, and it’s clear she genuinely wants the best for each person she helps. Her ability to connect, guide, and ultimately close the deal is a testament to her skill and commitment to excellence.

In a space where customer service can often feel impersonal, Denise stands out as a shining example of what great service should look like. I hope her company knows she’s an asset and recognize how valuable she is—not just for her results, but for the experience she delivers.

Thank you for having someone like Denise on your team!

Source: Google

J K

★ 3

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Tyler Stearns

★ 2

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Ilya

★ 3

It's fine for a local gym, but machines are often broken, and they start closing some facilities, mopping, and vacuuming around your feet long before the posted closing time.

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Travis Horn

★ 5

Go check it out! @myomil

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Isabel Alvarez

★ 5

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Javi López

★ 5

Always great!

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Dr

★ 5

Heather is a top rate in instructor and the reason I go to New York Sports Club

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Emma

★ 1

i’ll remove this review if body combat is reinstated!!! i don’t know how else for corporate and management to get the message. i only do classes and don’t even use the gym so gonna have to cancel if combat goes. rip body combat!!

Source: Google

Clara Vazquez

★ 3

You have people talking on the treadmills as if they were at their own place. Annoying

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M H

★ 5

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Ann Quinn

★ 5

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J EN

★ 5

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Charlie S

★ 1

The sales team drive members into the gym and then Agostin -a staff member who often closes the club at night - drives members out of the gym with his poor customer service.

It is astonishing how he is able to give so many members bad experience when the main part of his job is to just sit there and make sure members are checking in.

Source: Google

Niko Tsihlas

★ 5

This place is one of the best NYSC facilities in my opinion. The equipment is great. Never really packed packed. The staff is very nice and the cleaning staff is always working. Great job!

Source: Google

Jeffrey Sherman

★ 5

Great bang for the buck. Good machines for a nice workout. Terrific staff at the front desk also.

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Justin Rothberg

★ 1

There was a pervert in the men’s locker room following people around naked and showering with the curtain open while staring at people. What’s wrong with people.

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Barbara Himler

★ 5

Levelt was very enthusiastic,well prepared and execution of exercises the BEST!
Lastly he was able to individualize in a large class amazingly!

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Janice Gelfond

★ 4

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David Polakoff

★ 3

The same garbage was on the floor of the men's locker room on Sunday (Dec 29th) as it was on Saturday (Dec 28th). And, does anyone ever clean the lockers (same issue; the same garbage remains in a locker, for days on end. Thank you for your further attention to the locker room hygiene, especially during cold and flu season (and COVID has not gone away).

Source: Google

Chrisitne Pascual

★ 5

Latonya is precise, a great communicator and challenged everyone to meet our individual levels. She’s impressive

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Emmy

★ 5

Staff always friendly, clean, convenient location UES. Love the sauna,

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Marcia Brooks

★ 5

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Kami Netri

★ 5

Thank you for the day pass.

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beatrice dupont

★ 5

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STUART ZAKEM

★ 5

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Loraine Glaser-Zakem

★ 5

Friendly front desk and loads of equipment. No waiting

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Caron Barnett

★ 4

Are there any lockers? Where is the women's locker room?

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Daniel Jesús Cárdenas

★ 5

Es un Gimnasio muy completo! La verdad me ha gustado mucho ir ya que tiene todo tipos de máquinas.
Al entrar te ofrecen una toalla para que puedas estar más cómodo durante el entrenamiento, tiene Sauna, las duchas son excelentes, tienes bebederos de agua en cada piso.
Es un gym muy bueno y con excelentes precios, disfruto mucho de ir, además que el crew es muy simpático!

Source: Google

Mona Temchin

★ 3

Update as of 12/09/2024

I've had to downgrade my rating from 4 stars to 3 because the customer service at 76th Street keeps getting worse. I'm considering switching to another NYSC location. This would be a shame as I enjoy the classes, most of the staff and members, and the location. But I left the club today with a stomach ache. I go to the gym to reduce stress , not to increase it.

The good news: I'm now taking classes, and I love them. "Total Body Conditioning" with Zachary Allman; Pilates Mat with Courtney Crews, Yoga with Alicia Cruz, and Zumba with Go Kato are all great classes with terrific instructors.

The bad news: Management is doing a great job of driving long time, loyal customers out the door. No wonder this place has so much churn.

The two staff members that seem to be responsible for most of the problems are Jonathan, the antagonistic, do-nothing "General Manager" and Agostin, a staff member who often closes the club at night. The club closes at 10 pm most weekdays, and lately if you are not out well before 10 pm, Agostin locks the doors so you're trapped inside. One evening last week, I was about 1 minute late and he locked in at least twenty people for an indefinite period of time, as he never bothered to tell us when he was returning. He finally opened the door about ten minutes later without any apology. Someone suggested that I complain to Jonathan, the "Manager". I replied, "Won't he take Agostin's side?” "He won't", the person replied. In fact, when I complained to Jonathan, he did exactly that. And he blamed me for getting myself locked in, as if I had caused the issue. When I pointed out that no other staff members did this, he rebuked me like I was a child and told me that they all should lock the doors so homeless people wouldn't wander in. Nothing makes me angrier than being blamed for a problem by the person that caused a problem. These two clowns either don't know the first thing about customer service or they don't give a damn. Agostin starts bellowing about a half hour before the club closes about how we only have half an hour left, etc. I am sympathetic to the fact that the staff is tired and want to go home and I generally leave on time. But the attitude from these two is unacceptable. I have never been locked into any gym before in my life, and I've been working out for years. I think both of them should consider changing careers to some job in which they never have to speak to customers---digging sewers, for example. Because they are both awful at dealing with customers.

My complaints about broken machines in my earlier review have not been addressed. There’s a spin bike on the gym floor with no seat and a broken resistance dial that’s been there since I wrote the original review 6 months ago. The gym purchased new mats, so the shortage of mats on the third floor has been somewhat alleviated. They also bought more eight pound weights, but there’s still a shortage. The sauna's been fixed (sort of) but it's still not hot enough. A lot of people who used the ellipticals have left, because the machines have been set to stop if the user pauses or steps off. Apparently, the TVs on the ellipticals no longer work. The massage tables constantly break. The third floor classroom is now perhaps 50 degrees, instead of frigid. But the third floor outside the classroom is still freezing. When people raise issues with management, they are mostly dealt with rudely, dismissively., and dishonestly. (This doesn't apply to all the managers---just Jonathan. Denise, Kim, Carmen, and the other front desk people have been helpful. The other staff is nice).

Members are being told the club is being "improved" to justify raising fees, but this is nonsense.

If this continues, I will consider another NYSC location, at least part of the time.

76th St. had a good thing going. But their refusal to heed customer feedback and the hostile attitude of certain staff are ruining the place.

Source: Google

Sam Cohen

★ 1

UPDATE:
Dropping my review from 2 stars to 1 star. Shocking how mismanaged this gym is. It’s been two weeks without proper ventilation in the weight lifting area. Smells horrible and the mirrors are fogged up. I will now be looking for a new gym in the area.

Decent gym but they’re very disorganized. They don’t have proper labels on the dumbbell rack which leads to 10lbs sitting next to a single 80lb which is next to a 50lb. They also take forever to fix broken machines. The stationary bikes have been out of commission for months and the benches are somehow always missing one or two parts from the base.

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paul leff

★ 4

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Mary Grace P

★ 5

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Roosevelt Island artisan

★ 5

Zachary Allman is THE BEST INSTRUCTOR if you want to get fit. I always leave his classes on cloud nine because he gives really fun exercises perfectly timed to the music, he's able to motivate and challenge you to keep up the optimal pacing throughout the entire class, he teaches clearly and corrects form to protect you from injury, and overall is super responsible and passionate about what he does. As someone who relies on external motivation to work out, I am supremely grateful to have found Zachary at NYSC because he's the reason I lift weights and do cardio 3 times per week. Bottom line: The man is a national treasure and must be protected at all costs!

Also, Agustin at the front desk is fabulous. He is so kind, positive, and helpful, and always makes me smile. What a ray of sunshine. Give the man a raise!

Source: Google

Kristopher O'Rourke

★ 1

The sauna is falling apart and needs to get repaired. Old stinky wood with missing and broken pieces. It is a lawsuit waiting to happen if it doesn’t get fixed. 1st and 76th location. Once that gets fixed (probably under $1000) I will write a nice review.

Source: Google

Shalisha Alston

★ 1

The location near my home is East 76th Street. Here, the showers are disgusting. There tiny black bugs (DRAIN FLIES) in the shower all over the walls. See attached photos. NYSC has declined seriously since I first joined in 1998.

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Kim Amzallag

★ 5

Levelt is outstanding! I look forward to mondays. I feel stronger every week! He is kind, challenging, positive and upbeat!

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Myriam Le Gal

★ 5

Jonathon was extremely helpful than you

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Kristopher O'Rourke

★ 1

The sauna in the men’s locker room is atrocious, the wood is broken, and the benches are falling apart. Very dangerous and management should really revamp it to keep their customers happy.

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Angelo guzzo

★ 4

The club is kept clean, the trainers are always helpful. Carmen at the front desk always has a smile on her face and has always gone above and beyond for me whenever an issue with my membership has come up.

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Dave Cagle

★ 1

Not sure why towel service is such an issue, and why it’s so hard to just order more.

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Thiago Rodrigues

★ 5

Great gym but really full early in the morning and close to 6 pm

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Ford

★ 1

The guy with the thick set of glasses who closes the club at 10PM has a terrible attitude.
He screams like he wants to fight someone every. single. day.
Very unprofessional and unsafe.
Management is not willing to do anything about it, but is "improving" the club and raising membership fees by $10.

Source: Google

Anne Noran

★ 5

There is no one as effective and well-informed as Jane Naftaly. She is just great. I’ve worked out with many trainers and she is the best.

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Jacob Kalt

★ 5

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Jacob Kalt

★ 5

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Shannon McWilliams

★ 4

It’s the “gets the job done” type of gym but nothing special. I just go to either my bike or treadmill then to my free weights area (all located on the first floor) and leave.

Source: Google

Carolyn Honour

★ 1

I have always maintained that NYSC offered a solid product: an adequate range of machines and services, no frills, at reasonable pricing. And I have been a loyal member for >20 years. But today I was told that fixing the elliptical machines (which have been malfunctioning for a while now) was “not really a priority”, no timeline, “may not even happen” - so if fixing basic equipment for members so they can work out in this location is not a priority, then what is?

Update: I haven’t been to this location for one month, figuring that should easily be enough time to get the machines fixed- silly me! Exactly the same situation. In the meantime all members have been notified that their dues are going up by $10 month - seriously?!

Source: Google

Josephine Conti

★ 5

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Michael Granath

★ 5

Carmen at the front desk is the only reason why I still go to this gym!

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David Bolnick

★ 5

Good club except for their miserly policy of only allowing 1 towel per member. And 1 men’s shower drain has been clogged for 6 months and always floods

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Francisco Francisco

★ 5

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Janie Waldman

★ 5

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Andy Marks

★ 5

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Myles Fuchs

★ 5

From greeter to cleaning folks I find everyone friendly and hard working

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Kenneth Choi

★ 2

You didn't have vinyl bags very long time ago.

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Kristen Brochmann

★ 5

Good session with Ray Bland

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Veri Krassner

★ 3

Please fix the equipment! Very small percentage of the machines are in full working order!

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Raymond Ramirez-Liburd

★ 5

Great experience , normally do tour days hit the body parts i need with no complaints.

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Carmela Marasigan

★ 5

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Ivica Perunovic

★ 5

As always great 45 min of variety of exercises and real fun time

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Carole Durso

★ 5

Anthony is an outstanding instructor. I was very disappointed to learn you are canceling his 6:45 class at NYSC on East 76th. It is an outstanding class. Anthony pushes you hard and is ver motivational. Please consider reinstating this class. You currently have very few aerobic classes in the morning and definitely non that compares to his.

Source: Google

Danielle Harfush

★ 4

I am somewhat disappointed as the TV’s on the precor machines have been out of order for quite some time we are talking about few moths now and they are still not functioning

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Terrence c Randall

★ 3

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Felix Gleizer

★ 4

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Hilda Geraldino

★ 5

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Kasey Doll

★ 5

I always love working out at the East 76th Nysc. All the staff is amazing from front desk to management and trainers.

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Gerald C Werner

★ 5

Good 👍🏾

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Susan Tannenbaum

★ 3

Always some weight machines not working

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Ava Cintron

★ 5

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Michele Doherty

★ 5

5⭐️⭐️⭐️⭐️⭐️!!!!! Great great great. I love NYSC on E. 76th Street. Been going there for decades. Best Staff ever!❤️

Source: Google

Marion Machado

★ 5

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Dan Friedmann

★ 3

Disappointed that there are now only two rowing, both on the verge of losing a pedal and being unusable.

Source: Google

Alvaro Nogueira

★ 5

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Suzanne B

★ 5

I made a last-minute dash to NYSC E76 on Saturday evening, hoping to relax in the sauna. I knew the club was closing at 7pm. As I arrived after 6, I asked the front desk person when they close the sauna. She smiled & said, “7, so you have enough time.” Well, it took some time for me to shower & wash my hair (I was pleasantly surprised to see all 3 bottles of shampoo, conditioner & body wash were full to the brim, especially since I had notified one of the staff that there wasn’t a drop of any in any of the shower stalls last time I’d showered there), so I ended up in the sauna at 6:45, afraid that I’d be kicked out. But no—the sauna had been shut off, but it was still pretty hot, and I was able to enjoy it until 6:55. As I was dressing myself, the front desk person came into the locker room. I expected to be scolded, but instead, she smiled & said, “you know we’ll be closing at 7.” As I left the locker room, a male staffperson, who seemed to be ready to do some maintenance, asked me if anyone was still in the locker room, before he entered. The staff response made me feel welcomed & not rushed, even though I had arrived so close to closing time. I really appreciated it & left feeling happy & relaxed. Next time, I’ll try to arrive a little earlier!

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Shelagh Tankersley

★ 2

Broken treadmills, no toilet paper, towels aren’t bif enough to cover you in the sauna. Zero customer service.

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Mia Cherfane

★ 4

I enjoy going to NYSC the only thing I would have to say is the class selection is limited in terms of timing. I wish they had later Pilates or yoga classes considering I work throughout the week and can’t make a mid day class. However I have to say that I really do enjoy my Saturday morning Pilates class with Cheryl!

Source: Google

Mary Badenhop Cannata

★ 5

I like this gym because its quiet at certain hours and clean. They have all the machines too.

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zoran jovanovic

★ 5

Just had my initial session with Chris.
He was very professional and very engaged!

Source: Google

lea peled

★ 5

I love her class. Great exercise and I will continue to take her class. Thank you for bringing her to our gym

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RACOLE

★ 5

Anthony Truly is a great class leader and I always enjoy his classes.

Source: Google

Joshua Mangerel

★ 5

Source: Google