★ 5

She is great. You can be satisfied with your practice each time, always.

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★ 5

Alicia has been an amazing band supportive instructor. She’s very welcoming and provides a warm and vibrant environment. Her yoga class is highly recommended! Truly an amazing and incredible feeling post-class.

Rita has been supporting me ever since I’ve became a member of NYSC. Truly an incredible instructor and always sharing vibrant energy. Rita will push you to the limits, which reflects her encouragement skills and enhances motivation!

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★ 5

Love it close to my job very convenience for me and the staff the best and you have one of the best trainer I ever see in New York city He's name is Edward number 1also we need a punching boxing bag please thank you

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★ 5

Courtney is AMAZING!! She customizes and curates her classes, designing her curriculum around the skill set of her very loyal following... It's to the point that you can see your [and your classmates, if you happen to notice] capabilities expand from week to week!!

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★ 2

The equipment is old and the facilities are worn out. The virtual classes are not immersive and the classes with a live instructor are limited. The pictures on here are not from this location.

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★ 5

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★ 5

One of the best yoga teacher in the entire club. Alicia's yoga class designed with monthly goals. Consistent, discipline, and dedication are some of the many more things you learn in her class. Thank you Alicia for sharing your energy.

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★ 5

Matt is the absolute best, man’s a real G

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★ 3

This company was once the leader in gym quality. It dirty and unprofessional.

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★ 5

Sal is the GOAT

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★ 5

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★ 5

Alicia Cruz’s Yoga is great! Highly recommend it! :))

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★ 5

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★ 5

The best gym in the best city!

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★ 5

Excellent class

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★ 5

I love Alicia’s class! She has taught me so much about practicing yoga and it has brought so much peace to my life:)

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★ 5

Ryan was super nice and had amazing customer service please give him a raise!

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★ 5

Fantastic place, great atmosphere dedicated and professional friendly staff and inspiring environment.Courtney is amazing she works really hard at pushing people’s goals and gives you a real incentive to getting fitter and healthier. Wonderful trainer.

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★ 5

Matt was super helpful. I had issues checking in and he helped me resolve it quick and easy.

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★ 5

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★ 5

Spectacular sunday morning yoga class with Alicia Cruz. She was so incredibly kind and helpful. She assisted me in achieving poses I’ve never managed before.

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★ 5

Matt and Nelly are great and super helpful. Always looking to go above and beyond to make sure it’s a great experience and I can get my workout in.

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★ 5

Michael and Dolce are amazing and I look forward to my 530am mornings at nysc murray hill. Michael v patrizio

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★ 5

The team at this location is exceptional.
Manager DELE is extraordinary. Makes everyone feel like he's there to assist in any way.
Ed, El Maestro trainer, Dulce, Michael, Nellie and Matt are all great.
NYSC fulfills its logo change. It is indeed, MYNYSC and I always find peace in my workouts. In many ways, this is my own church. It takes care of my physically, mentally, and spiritually.
What I enjoy most is how well all members are treated regardless of age or physical condition.
Plus there is a comradery amongst members, fostered by the staff and allowed to flourish.

This team is invested in its clients, and it shows. I love the place and the staff.
I don't know if it is normal in other sports clubs, but so many members know and respect one another. New regulars are welcomed to fit in, which makes for a happy environment

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★ 5

Alicia Cruz is the best yoga at NYSC! Super nice/pleasant/helpful -all around excellent teacher!!! :)

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★ 5

NYSC is awesome I enjoy the classes. Courtney it's an amazing instructor I will keep coming back. Sal is a very knowledgeable smart trainer who has helped me get to some of my goals thank you.

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★ 5

Nice, convenient gym with everything you need for a great workout and they have a sauna. Nelly and Matt at the front desk are super kind and will take excellent care of you!

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★ 5

Sunday morning yoga class with Alicia Cruz at NYSC Murray Hill is always a highlight of my week. The class is for all levels and ages. Alicia doesn't judge and is always helpful to make sure you are using the right form. Never knew that yoga could be so challenging, but always feel so much better after a class! It really helps me retaining flexibility as my body is growing older!

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★ 5

Alicia is by hands down one of the best yoga instructors I have had the pleasure of taking classes! All of her classes are booked to the max , a testament to the popularity of her classes, which are inventive (she varies the poses), and provide a full workout, in addition to calm and peaceful meditative postures she emphasizes . I always leave the class energized and in great spirits. She is highly recommended, if you are new to her, just take one class and see!

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★ 5

Love Alicia's yoga class!

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★ 5

Alicia is the Best yoga teacher. Love her class. Very challenging.

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★ 5

Alicia is great. Her yoga class in Sundays at NYSC is one of my most favorite classes.

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★ 5

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★ 3

Decent gym, but okay equipment and showers

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★ 5

Great Pace + Great People

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★ 2

If NYSC was the same price as planet fitness or blink then I would give it a higher rating. The only thing that kept me there so long was the convenience of the location to my house. The gym has not been updated or renovated in such a long time. The locker room has and smells like mold and mildew. The space is very dusty and a lot of the ellipticals are out of order or don't function properly. There is only one night class on weekdays which gets super crowded since there is only one to choose from. It is not an enjoyable space to be in. The weights are always in the incorrect bins and they often run out of towels. It is not worth the close to $100 a month at all! The cost should reflect the experience and the environment. If you just go in for strength training it is fine (but that shouldn't be 100+). Other gyms are a way better value and also have later hours. A positive is that the trainers are super awesome and friendly even if you don't train with them they always say hi.

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★ 5

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★ 5

I’ve been to a few gyms over the years, but this one absolutely stands out — not just for the facilities, but for the people.

From the moment I walked in, I felt welcomed and supported. The gym is clean, well-organized, and has all the equipment I need for a great workout, whether I'm lifting, doing cardio, or just stretching out after a long day.

What really made the difference for me, though, was the amazing staff — especially Ryan and Nelly. I had a few questions about my membership, and they were incredibly helpful. They took the time to explain everything clearly, with so much patience and professionalism. You can tell they genuinely care about members and want to make sure everyone feels comfortable and informed.

Customer service like that is rare — and it’s what turned a good experience into a great one. Thanks again, Ryan and Nelly! You made me feel like more than just another member.

Highly recommend this gym to anyone looking for a place that’s not only top-notch in equipment but also has a truly supportive and friendly environment.

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★ 1

Lots of construction outside, rude management, do not go here!

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★ 5

It was a pleasant introduction to NYSC. I’m looking forward to starting there.

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★ 5

Dele Adetiba was very welcoming & helpful in my many visits to NYSC Murray Hill. He makes me feel very comfortable.

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★ 4

Great treatment by Mike and Dulce today during my sign up. Looking forward to working out here!

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★ 5

Great Zumba class

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★ 5

Staff its great they always make u feel like you familia or better

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★ 5

Amazing all New Yorkers need to relax and work out

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★ 5

This location is great. The staff is super friendly. The place is well kept. And there is a substantial amount of equipment to choose from for your workout.

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★ 5

Very pleased with the experience at the Murray Hill NYSC. The facility has great equipment and is always very clean and organized. Dele, Nellie and the rest of the staff are very helpful and make you feel right at home. Can’t recommend the place enough.

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★ 5

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★ 5

Cool guy, really makes you sweat

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★ 5

Michael B was very helpful to me, when I registered
Thank u

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★ 5

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★ 4

Late out need to be reorganized

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★ 5

Manager (Matthew?) Dele is a chill guy. Always makes me feel like a top g for coming to the gym

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★ 5

Nelly is great, super friendly and sweet. Gym is solid otherwise, always able to get a good workout in

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★ 1

This is not about the gym I would give the gym 5 stars. The front desk people are great 5 Stars to them⭐️⭐️⭐️⭐️⭐️. This is about 1 instructor. She is the worst. Very rude person. When she teaches she will go up to someone and touch them without asking permission. And just more them in the right direction. You should never touch someone with out getting permission. You can cause more harm then good. Yes this has happened to someone. She touch them and did more harm then good. This person has gone to the orthopedic doctor because of her. My partner couldn't more his arm for weeks. Oh this instructor is COURTNEY CREWS.... I have gone to the front office and nothing was done to correct this. Even when she is at a gym she acts like she is a QUEEN.... Just a few weeks ago. I was walking inside the gym going to lift weights and she walks by me and bumps into me and doesn't say excuse me or sorry for bumping into me and keeps walking. This person is very rude. I do not know why she is working in this kind of field.

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★ 5

Excellent gym!

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★ 5

The gym is great and not too crowded! Shout out to all the staff who are both very helpful but also incredibly kind!

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★ 5

Great equipment

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★ 5

I think she's the best female trainer in all of NYSC!

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★ 5

Clean gym, very friendly , professional staff

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★ 5

I look forward to Rita’s class. Every week. She is 🔥 💪🏼

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★ 5

Couldn’t be happier with my membership at New York Sports Club. The gym is always clean, well-equipped, and has everything I need to stay consistent, but what really sets this place apart is the people.

From the moment you walk in, you’re greeted with real friendliness and professionalism. Yuri and Effie are absolute standouts. Affie is always upbeat and welcoming — genuinely one of the friendliest faces in the building. And Yuri? Not only is he incredibly helpful and professional, he’s also a fantastic boxer. Watching him train or spar is like a mini masterclass in technique. You can tell he brings that same discipline and energy to everything he does at the club.

If you’re on the fence about joining, don’t be. This place has a great energy, solid facilities, and a team that actually makes fitness feel enjoyable.

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★ 5

Matt is a great trainer and I’ve had nothing but the best experience with him.

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★ 5

Kristine will motivate you like no one else!

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★ 5

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★ 5

I had to figure out how the machines worked and then misplaced my phone. The guys at the front were very friendly and helpful.

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★ 2

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★ 5

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★ 5

Friendly staff! Always a pleasure to attend this site.

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★ 5

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★ 5

Mike and Matthew were of excellent help in setting up a membership. Seamless and hassle free

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★ 5

Matt and Nelly are truly amazing - always there for you when you need help. Super helpful and able to make a difference overall in my gym experience. A good gym is nothing without good staff.

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★ 5

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★ 5

Nelly is always there to greet with a smile and help out! Clean gym, spacious. Going here makes me happy

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★ 5

Took a Zumba class with the amazingly named instructor “Go.”

His choreo was good: High energy and interesting for the more experienced people, but cued well enough that even the beginners could follow.

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★ 5

Ed (Edwardo) is an Incredible trainer & motivator with a gift of pushing people past the limits they thought they had!!! With a personality of gold , he makes everyone feel important! I personally have developed a huge respect for the guy !!! Mike Trapani

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★ 5

Love this gym, I’ve been training with Eduardo for a while and he is super awesome, keeps me motivated and challenged! He’s the best, sometimes I have trouble staying consistent but with his constant positivity, I’ve finally been able to stay motivated. Would highly recommend him and the great team at this gym :)

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★ 1

Filled with hidden fees, staff not helpful at all.
DONT EVER go here.

Had to call and got called more than 10 times to cancel my membership.
It was the worse experience I ever had with a gym.

I’m so flustered and upset. Got charged over 300 dollars to cancel my membership!

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★ 5

I’ve taken her for yoga and Pilates. She is amazing and my favorite classes to take! She’s always on time and always looks to help people with while they’re working out to make sure we are doing the move correctly

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★ 5

Nelly at the front desk is amazing!! She’s the best!!

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★ 5

Dele is the king of this campus. He makes this gym feel like a place where everyone knows your name. My favorite part of my morning is his rounds - he’ll take a lap of the gym and greet his people with a handshake, a hug, a high five, warm eyes, and always a smile. That’s something you probably won’t get at a luxury gym.

And shout out front desk supervisor - Michael is the GOAT. Always welcoming me with a smile and enthusiasm every morning at 6. He is one of the reasons that NYSC is the highlight of my morning!

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★ 5

Dele is the heart and soul of this gym. He has built a veritable community in this space, so much so that even if I could go to a different gym, I wouldn’t want to leave these people that feel like a second family. He breathes life into something that’s usually a chore for most people - here, it’s something to look forward to when your butt is in here at 5:30 in the morning.

As I like to say - come for the free weights, stay for the Dele.

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★ 5

Pleasant and clean. Great staff.

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★ 5

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★ 5

Mike and Dulce open NYSC 34th st in the mornings and are motivated and in great spirits. They are reliable, dedicated and welcoming to all members.

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★ 5

Nelly and Matt were great !

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★ 5

Nelly at the front desk is so kind and welcoming!! Great experience!

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★ 5

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★ 5

Great equipment! Knowledgeable and encouraging trainers! From the General Manager, to Reception, to Housekeeping, they all make you feel welcome. This specific gym has a special electricity in the air that motivates one to enjoy the workout while they work on their fitness goals. Kudos to Murray Hill NYSC!!! You rock.

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★ 5

Great people and awesome gym.

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★ 5

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★ 5

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★ 5

I really don't know what to say? Or how to say , because I don't know how to express my feelings, and I don't want yo hurt any one els feelings. am not that much into, texting my feelings, or what I am thinking about? But I just hope that I can continue 🙏🏻 going to this Place, that is call.New York Sports Club. Until I reach my gold of how much I am trying to lose. 🙏🏻

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★ 5

Dulce and Dele were amazing with the introduction to the gym and I look forward to being at nysc

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★ 5

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★ 5

Nelly and Tanya gave exceptional service by guiding me through the setup process for Gympass.

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★ 5

I don’t usually leave reviews for gyms, but the service from Matthew and Tanya at NYSC was truly exceptional.

They went out of their way to be helpful, kind, and professional. Their attention and attitude are far beyond what you’d expect from a gym.

NYSC is lucky to have them. Matthew and Tanya are the reason I’d come back.

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★ 5

Matt and Nelly were both extremely helpful staff at NYSC at Murray Hill

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★ 5

Huge shoutout to the NYSC crew and a special thanks to Ed (Eduardo)! The community here is strong, and the space is spotless—honestly the cleanest gym I’ve been in, and I’ve used plenty with my passport. I do miss some of the old machines, but the vibe and energy made up for it. Ed always showed love, kept the space positive, and dropped great tips that leveled up my workouts. Gonna miss this club, but sometimes you let go so others can enjoy. Much respect! 💪

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★ 5

Matt was super friendly and helpful!

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★ 5

I really love Latonya’s pilates class on Sundays!

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★ 5

Matt and Nelly make NYSC the best gym in midtown!

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★ 5

Matthew and Nelly are great!

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★ 5

Amazing staff - Matt and Nelly were awesome and super helpful!

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★ 5

Great gym - matt and nelly are the best

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★ 5

Matthew L is great, helpful for us to figure out the gyms on the app.

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★ 5

Signing up and registration was extremely easy. Nelly and Matt were an amazing help and Tanya was also very helpful during my first visit!

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★ 5

Matt was the best

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★ 5

Matt is a rockstar! This place is amazing!!

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★ 5

This is my gym-very accessible and neat. It has reasonable number of equipments, never had issues working out waiting for one!
The management is amazing n really helpful-especially Matt their supervisor- will totally recommend it.

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★ 5

Matt and Tanya are the best! Great people and really add a lot to the gyms community

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★ 5

Rita is consistently great. There's a huge reason she has such a big following. She brings the energy, changes up her workouts, and pushes you hard. She has taught me to have better form and there is always something new and exciting in the classes. It's great to have a community of people to cheer you on most mornings!

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★ 5

Great gym, has everything! Not crowded during lunch hours.
Amazing trainer Sondai! Very knowledgeable with sports training, injury and recovery, and progression!

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★ 5

The staff is very knowledgeable and friendly.. Dele is great, very welcoming, and creates a fantastic gym atmosphere

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★ 5

The gym is always clean and the staff is always helpful. There is a friendly vibe. The new equipment that was recently put in is very good.
I am very happy with the gym.

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★ 5

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★ 1

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★ 5

Stopped by here while on a weekend stay in the city. Very clean and well appointed gym with everything you need. Very clean. Staff were friendly and helpful

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★ 1

This is not a great gym. The number one issue is that there are never towels available for use in the shower, and when there are towels, you only get one small one, making showering a massive challenge. The locker room is absolutely awful. The showers have a lot of mold, a dank smell, old wet shower curtains, and are generally disgusting. The sauna is tiny, rarely works, and is generally unsanitary. Weights are never properly placed on the racks. The gym is mostly filled with older people and doesn't cater to the young, vibrant NYC crowd. The gym population is sleepy, and the overall environment isn't great. The number one issues are definitely the towels and locker room. I can't stress enough how awful and unsanitary the locker room is.

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★ 5

Best training session!!!

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★ 5

I have been training with Eduardo for 6 years and the change in my fitness has been amazing. I was never a gym person before and after working with Eduardo I have gone from dreading the gym to looking forward my visits. His positive attitude combined with his deep knowledge and experience have made such a difference. There is no way I would go to the gym regularly if was doing it myself.

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★ 5

I am NOT a naturally born athlete or fitness enthusiast. I reluctantly agreed to my husband’s suggestion that we join NYSC (I knew I could leave after a while). But here I am, two years on, an advocate, enjoying myself, and the reason?
Eduardo! Ed has this amazing capacity to engage with someone like me and keep me motivated and on course. He is extremely knowledgeable about fitness, but has this ability to understand my every situation and adjust our workout accordingly .Ed is also a wonderful human being. He is a gentle soul, a warm and engaging person whose broad smile is available to everyone. What a wonderful asset he is for the NYSC and the fitness word in general.
But I do wish that you could replace the bike on the first floor. The settings don’t hold and you have to to reset it again. Also,I am short and it is hard to adjust it to my size.

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★ 5

I’ve had many trainers in the past, but I’ve never met anyone quite like Ed (Eduardo). His goal isn’t just to gain another client or build his reputation—it’s to genuinely help his clients reach their goals because he truly cares.

Ed goes beyond the workouts, asking about your meals, checking in on you, and supporting you even when you're not feeling your best. That level of dedication is rare.

Because of this, I can honestly say how fortunate I am to have Ed as my trainer. Whether it’s through motivating texts or simply seeing him at the gym while he trains others, his support is constant. He’s not just checking in for a week—he’s truly invested in your progress.

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★ 5

I’ve been a member at Murray Hill for eons and Dele has been my trainer for as long as I can remember. He’s the reason my quality of life is what it is and I’m an example for my friends and family to follow!! Mike is also such a warm face to walk in to see each morning.

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★ 5

This gym is my go to, my favorite gym and I live in Brooklyn. I tend to go to this gym because is near my job but even on my days off I rather travel to the city because it’s clean , the crew is beyond friendly and helpful. Every one from management the staff Dele,Laurhen,Yaneli,Mike ,Edd, Matt all of them !! Even the cleaning lady I forgot her name but Beyond sweet !!

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★ 5

This gym has been a revelation in my life. The staff is incredible especially the GM, Dele. Not only does he run a fine ship but he’s the best trainer ever. I’m ecstatic to belong to Murray Hill NYSC!!

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★ 5

Amazing gym with a great staff! Dele is always so welcoming and helpful every time I’m there. Great gym

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★ 5

Dele the Manager and Ed the trainer are always warm and welcoming.

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★ 5

I've been a member of this gym for a couple of years now, primarily for Rita's classes. If you're looking for a challenging 60-minute workout (not just 45 minutes), she's your girl! Beyond the great classes, the staff here is fantastic—Dulce and Mike at the front desk are always helpful and professional, and the manager, Dele, is incredibly friendly and welcoming. This amazing team creates a well-rounded, positive experience that keeps me coming back. If you're considering NYSC or this location, I highly recommend stopping by to check it out!

Source: Google

★ 5

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★ 5

I’ve really enjoy working out at the Park Ave location. It is super convenient, and they recently extended their weekend hours, which has been a great improvement. My trainer, Eduardo, is amazing—not only is he an excellent trainer, but he’s energetic and passionate about his coaching. He always makes me feel comfortable and pushes me to do my best. The manager, Delay, is also great. He wags greets me when I walk in, which adds to the friendly atmosphere.

That said, there are a couple of things that could be better. Sometimes, the air conditioning isn’t great, which can make workouts tough. They also removed the TVs around the gym and on the treadmills, which is a bit disappointing.

Overall, though, I still really enjoy working out here and appreciate the positive energy from the staff!

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★ 5

Great gym with lots of good equipment, well maintained. I train with Eduardo who's the GOAT; if you bring the fire he will push you to your limits.

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★ 5

Great gym, very well Equipped, staff is very friendly and it was super clean and organized. Not over crowded so it’s easy to get through a workout without waiting.

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★ 5

I am a senior who has been working out for many years. My current trainer Ed has been the most knowledgeable and caring person I have worked with. He listens intently and plans creative, non-repetitive workouts each day we are together. I see Ed twice a week for a few years now, and my psychological as well as my physical well-being has greatly improved. I am extremely grateful to Ed and I highly recommend him to anyone seeking professional physical fitness training.

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★ 5

I have been a member of NYSC for over 20 years mainly 34 & Park and have various trainers in this time. My trainer now Ed, is by far the best of them all!! He pushes/encourages me when I don’t want to do something or say I can’t. Can’t is not in his vocabulary. He also listens if your pain or an ailment, he works with it and you. That’s because of his continued outside nutrition and education, that knowledge is shared when he is training his clients. He is top notch!!

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★ 5

Rita is an amazing instructor. She pushes you to work hard but she’s right there working hard with you. She is motivational and a lot of fun. She is the only instructor I will take a class with! She is truly the best!

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★ 5

Love coming back because trainer Eduardo is the best!!! He’s super knowledgeable but also makes fitness fun and informative. I leave feeling like I’ve had the best workout - but also enough to wake up the next day not crawling out of bed! Had motivated me to continue my journey!

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★ 5

Ed is a Superstar- one of the best trainers in the business. He has an enormous knowledge of how the human body works and uses that skill with dedication and patience, not only with me, but I’m sure with all his other clients. I am happy with my body thanks to Ed. Lastly, he has a great sense of humor, is an excellent communicator and always a kind and personable presence at our 34th and Park location. Bravo Ed!
HS

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★ 5

NYSC is a great place to work out. It has everything you need. I've been training with Eduardo for 2 years. Totally professional. He really knows his stuff. He gears your training to meet your goals, modifying it when necessary. I train to be healthy & love the program he put together along with eating tips for me. I look & feel better than ever.

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★ 4

Overall the club is great. Love the new layout and equipment. The reason I come back is because of my personal trainer, Ed. He's the best. He always pushes me hard and I go with a smile on my face when I leave. Even on the mornings I don’t want to workout, i go because I know we’re going to have fun and get it done!
The men’s room needs some attention. The toilet stall doors are old. The toilet paper is terrible quality. There are no tissues by the sinks in the winter when people need to blow their nose. It’s dark and dingy. Also, please stop raising our rates. You’re not giving us anything more. Just charging us more. Thanks

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★ 5

Lucky to have found Ed, a great trainer at NYSC. I am a complete novice and a senior citizen, and he has been so patient and clear. Thanks to him, the many giant metal workout machines, which have always appeared to me like medieval torture contraptions, are slowly becoming comfortable and useful tools to strengthen and stretch and get in shape. Ed is a true professional in his trade, and I attest to the fact that he is capable of helping anyone at any fitness level to up their game.

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★ 5

Ed is the most amazing trainer there is and the only reason why I attend this him and not others. Amazing trainer and an even better person!

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★ 5

I love the staff at this location Ed, Daley the manager and Mike are awesome. Always helpful Always there for questions or helpful tips regarding your fitness journey. I had an injury to my shoulder and Ed was especially helpful in this instance, they're awesome.

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★ 5

Rita Is Simply the Best!

I’ve been taking classes with Rita for over 10 years, and I can confidently say she is one of the best strength instructors out there. Every class with her is a new experience—challenging, motivating, and never repetitive. Whether it’s Pilates, Kickboxing, HIIT, Total Body Conditioning, or BodyPump, Rita’s goal is always the same: to make her students stronger.

Thanks to her guidance, I’ve seen significant improvements in my form and overall strength. I’ll admit—I have a bit of a love-hate relationship with the gym, but Rita makes me hate it a little less. Her energy and passion are truly unmatched, and she pushes you to be the best version of yourself.

If you’re looking for an instructor who will challenge you, inspire you, and help you see real results, I can’t recommend Rita enough!

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★ 5

Rita is a gifted motivator - she will challenge you and push you to do things you didn’t think you can do - changes the class every week so it’s never boring. Also gives great notes to make sure you have good form and using the right muscles/avoiding injury. NYSC is very lucky to have her.

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★ 5

Rita teaches kickboxing, pilates, bodypump and bootcamp and hiit.
She is simply fantastic. Her pilates classes are the real deal. Rita is absolutely amazing.

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★ 5

Great experience!

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★ 4

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★ 4

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★ 5

Love everything about this spot. The abundance of machines. Welcoming staff. The vibe

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★ 5

Murray Hill has the best staff!

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★ 5

Wonderful staff. Nice, clean space.

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★ 5

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★ 5

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★ 5

Been apart of NYSC family since 2009 , and it only gets better . Will always be apart of this

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★ 5

I absolutely love this gym! The staff is super friendly, energetic, and always happy to help. Mike at the front desk is a standout—he greets everyone with a smile, even at 6 AM, which makes starting the day so much better.

The gym itself is huge, with an abundance of machines, so there’s never a wait to get a good workout in. Everything is always super clean, which I really appreciate. And the sauna? A total game-changer!

If you’re looking for a welcoming, well-maintained gym with great amenities, this is the place to be. Highly recommend.

Source: Google

★ 1

There is a blonde white lady working at this gym that threatened to cancel my membership while i was just leaving the gym because she said she had to leave on time even though there were still ladies getting changed in the locker room after me at closing time 7pm. This is not the first time i have recieved this time of discrimination and harassment from the gym at this location while there are other ladies at the same time also getting changed i seem to be getting targeted and profiled for some reason. I also recieved a voicemail from someone who said they were the manager at this location for the same reason even though there are people there after me. May i add as a positive there is a young brunette lady working here awhile who has always been so positive and pleasant towards me. But the discrimination and harassment i have been receiving from this blonde girl is not acceptable and will not be tolerated.

Source: Google

★ 5

Come for the free weights, stay for the Dele. I visited the Sports Club today to see if it was the right fit for me, and while it wasn’t exactly what I was initially looking for, I was completely blown away by the atmosphere that Dele has created. The energy here is something special—the patrons genuinely love him, and it felt like every few moments someone was stopping to say hi, like a scene straight out of a movie.

It’s funny—I actually found a gym for way less money, but after just a short experience with Dele, I think I’m going to join this club. The community and vibe he’s built are worth it.

Source: Google

★ 1

The sauna doesn’t work and employees don’t do anything this location sucks

Source: Google

★ 4

Source: Google

★ 2

Long story short, girl at the front desk is not so welcoming. She’s blonde with a bad short Bob and the nice laminated brows. And this was my first time at this club and immediately I noticed her energy and attitude was not the best. But as someone who also works in hospitality it didn’t bother me, I’m just here to do what I need to do and I get that. The issue was when the gym was closing.

She had came into the small yoga room where me and my friend were and she initially just stood there so I wasn’t sure if she was just there to check on something or not. But after a second she goes “girls I’m closing the gym” very straightforwardly as if we were ignoring her presence purposely. We told her “oh sorry” and immediately got our stuff together to leave.

My friend went to use the bathroom before leaving and at this time other members were still leaving the gym from the upper floors. As I’m getting dressed (friend is still in the bathroom ) she comes back around and yells from a cross the gym “GIRLS THE GYM IS CLOSED” now I’m frustrated because we’ve been respectful and I understand we lost track of time, I’m used to my usual gym being opened wayyy longer. I yell out to my friend to let’s go. And as we’re leaving she says in a passive aggressive tone “girls we have to leave the gym on time” reminder; this is our first time here, maybe we should’ve kept track of the time but we were not soliciting way past the time. As there was people leaving as well.

—

And because of all this I managed to leave my phone, from rushing to get ready. We had to walk back and I got my phone back. I did not say thank you as we were leaving because of my frustration with her. And then she goes “you’re welcome” which was kinda funny.

I didn’t want to mention at the beginning of the review but we were both black girls probably the only black girls that day so take that with a grain of salt if you’re a POC trying to start a new membership here.

The location is great and they have a lot of space and machines and a cozy yoga area. I mean for the price ppl pay monthly it makes sense. We were also given a towel when we entered which was nice. Just not happy with my experience

Source: Google

★ 5

Excellent Staff.

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★ 4

Used this as the hotel I stayed in (Kitano) offered a free pass. Good clean facilities with a good solid range of equipment. Was fairly crowded for an early morning.

Source: Google

★ 2

Crowded and not the cleanest.

Source: Google

★ 5

After cancer, I was prodded to return to a gym. The special vibes keep me coming, day after day.

I haven’t been an advocate of gyms. I’ve preferred being outside in almost any weather. But that’s changed. Because when I enter NYSC on 34th Street, the GM stops typing, stands up, and with a smile, tone and heart-centered gesture makes me feel like I just walked into my house and am seen.

Actually more than seen. Dele exudes a special connection. Brene Brown says it best: “I define connection as the energy that exists between people when they feel seen, heard, and valued.

I also have “buddies” there…people who have inspired me, answered a few of my questions and then helped with tips, like the length of my jump rope.

At the risk of sounding hyperbolic, loneliness and the lack of connection is a health risk and causing a devastating impact in the U.S. Maybe visiting a gym can help. I hope you consider coming to mine (3 Park Ave, 34th St.)

Source: Google

★ 5

Love my gym

Source: Google

★ 1

The customer service here us bad and they full amenities are not inclusive or accommodating to all members

Source: Google

★ 4

The gym offers great facilities, but it's important for the staff to be educated about social anxiety. Some individuals may feel uncomfortable with physical contact, such as being touched during greetings. Understanding and respecting these boundaries can create a more inclusive and welcoming environment for everyone.

Source: Google

★ 4

Source: Google

★ 5

One of the best gyms I’ve been to. The manager, Dele, always greets the members with a smile. The other members of the crew are very welcoming and amazing people. Whenever I’m here visiting my brothers I always find myself back at this gym. Even ended up canceling my gym membership to switch back to this gym.

Thank you for making my gym experience here amazing

Source: Google

★ 4

Nice gym, but can be hot and uncomfortable.

Source: Google

★ 5

I really love this gym for so many reasons
I will start with staffs from the general manager to cleaning ladies everyone has positive attitude and make you feel special.
The equipments are sufficient to train all the body part and a lot of them are new.
The crowds are friendly I can’t expect more from the gym that doesn’ break my bank account.

Source: Google

★ 5

This is the best gym that I have ever been to. The equipment is amazing however it is the staff that keeps me coming back every day. They truly go above and beyond to encourage and educate every member.

Source: Google

★ 5

The best NYSC location in Manhattan, hands down! Sadly after COVID NYSC has gone down in flames. They lost some locations to a different gym chain, closed out others and most of the opened ones are sorta depressing to be at. But this location is the best! Clean, open space concept, the showers and sauna are clean and they actually work, the crowd is young and fun and the front desk is actually friendly, should our to Bill! I have to walk 20 blocks or take 3 trains to get to this location! And yes I am a tough reviewer so for me to speak so highly of a business says a lot! Kudos guys!

Source: Google

★ 3

Great gym good equipment however only one towel allowed per person a day. Not that big of a deal but def not ideal at all

Source: Google

★ 1

Really horrible people to work with. I had a surgery and had to freeze my membership for a certain amount of time. Told them over the phone and they kept charging me over $444. Refuse to refund it or resolve the issue. There is no "upper management" that the issue gets escalated to.

They blatantly lied to then say that I only froze it for 1 month, having provided medical documentation to them.

Overall just a bad gym with bad business practices and old / outdated equipment. No management and no accountability.

When you freeze memberships, they purposely leave the freeze end date off the document to then loophole you into paying for something you should not be paying for.

Source: Google

★ 4

Really like the open layout of this gym, was clean, bright, and the machines seem to be pretty well maintained. The staff at the front desk was very friendly. I wish the rest of the NYSC were as well maintained and cared for like this location. Worth the trip from the UWS locations.

Source: Google

★ 5

Great gym, sensible layout, super friendly staff that make it a joy to come here to work out. Keep up the good work folks, this location is a gem!

Source: Google

★ 5

Great location, good customer service and the receptionist she is very nice. We are so happy this morning.

My birthday 🥳 exercise!!

Source: Google

★ 4

Great variety of equipment, especially weights, they have a lot of hoist machines and some more plate loaded stuff in the back. Staff extremely nice and helpful
Only complaints are that a lot of the equipment is old and not properly cared for, the scale in the men’s bathroom was broken, and the dumbbells were not organized

Source: Google

★ 1

During my initial visit to this location, I experienced a theft incident while working out. On the same day I signed up, my wallet, toiletry bag, and other items were stolen from my locker. Despite using a padlock, it was cut open, and my belongings were taken. Shockingly, I discovered my backpack and brand new coat in the toilet cubicle. While the management was polite, this unfortunate incident has left me with the decision to never return.

Source: Google

★ 4

Great no frills gym with sauna and stretching area. Bill has been helpful in starting a membership with NYSC.

Source: Google

★ 5

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★ 5

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★ 4

New York Sports Club is a great choice for those who want to keep fit and healthy. I recommend New York Sports Club to anyone who cares about their health and fitness.

Source: Google

★ 1

I was charged over $300 in extra fees because I was assigned to the incorrect sports club (which I never once went to). No one ever mentioned anything about going to the incorrect club any of the times I signed in. I noticed the fees on my credit card statement. These fees were never refunded despite escalating the complaint to management.

Source: Google

★ 5

Very clean and well equipped gym floors, easy access from the street and friendly staff! Will be back .

Thank you Tommy for a friendly check in experience

Source: Google

★ 5

Great times at this place! Tom is also the best employee ever 👌🏾

Source: Google

★ 5

Great facilities and customer service.

Source: Google

★ 5

Visiting NYC and our hotel (Mondrian) has a reciprocity agreement with this club. Convenient, clean facility with a solid amount of equipment, and friendly and informative staff. Shout out to AGM Tommy for the welcome and quick gym orientation!

Source: Google

★ 5

Good service at the welcome desk. Especially helpful is Tom C. With a friendly disposition!

Source: Google

★ 1

I got an e-mail notifying me that my membership had been cancelled. As I wasn't sure about keeping it anyways, I figured that was fine. And then went and joined another gym. Six months later I realized they had nonetheless kept charging me. When I brought it up to them, they refused to refund the $400 they had charged me over that time.

ETA: Re, the response from the owner. I brought it up with the manager of the club, who escalated it to the regional manager. Both of them said they would not refund the money. They're aware of what they're doing wrong. They simply prefer to keep the money than to remedy it. "Great customer service" means being polite, as long as it doesn't cost them anything. Even when they had no real right to the money in the first place.

Source: Google

★ 5

Nice gym that has everything you need from free weights to machines to cardio and TRX. Tommy was particularly helpful with membership services and went above and beyond in the customer service department.

Source: Google

★ 5

Just signed up today with Tommy. Very helpful and transparent with costs and what comes with the membership. The location is on the quieter side and well maintained. Highly recommend for those that are looking for a gym that has a good selection of equipment and multiple locations throughout the city.

Source: Google

★ 5

Helpful staff, variety of equipment. Everything you need for a full body workout

Source: Google

★ 1

Source: Google

★ 1

I’ve been a member of NYSC since 4 years now and it was doing really well when John was the manager. Now there’s this new manager who is so distracted, irresponsible and unattentive and do not fulfill her duties at all. She’s always on her phone and doesn’t pay attention to anything at all. I remember I bought up last time that there were no “ paper towels or tissues “ in the restroom and she didn’t even listen because she was on her phone. What about the work ethics? I don’t know who hired her. But since John left it’s been really bad here because of her poor management and carelessness. Well she never even replies when people greet her while entering and leaving the gym. I’m thinking of ending my membership soon and switching to some other better gym.

Source: Google

★ 1

Bathroom are terrible filthy no soap no towels toilet paper on the floor disaster the only improvement are lights the add some extra lights bulbs in this gym 👎

Source: Google

★ 3

Good set of machines available but quite antique set up and lockers room

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★ 5

The best gym !!

Source: Google