★ 1

As others have mentioned, I want to warn you about what appears to be a recurring scheme at New York Sports Club. As I explained to the manager Marvin Perez (who has notably yet to return my call, even after promising to do so), before my one-year membership at the 73rd Street location ended, I explicitly confirmed with staff in August that I would not be continuing in September. I was told directly that my membership would not renew.

Despite that, they continued to charge me month after month — even after I moved away and provided proof that I no longer lived near the gym. I haven’t used the facility once since my membership was supposed to end, yet they refuse to reimburse the money they wrongfully took.

This isn’t just poor customer service — it’s a predatory and dishonest business practice. NYSC seems to rely on members assuming they’re canceled while quietly keeping billing active.

Be extremely cautious before signing up. Get everything in writing, monitor your bank statements, and don’t take staff assurances at face value.

I plan to file a complaint with the New York Department of State soon and will post a copy of it here.

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★ 4

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★ 5

Friendly Shan at the front desk always welcomes us with a smile at NYSC. Shan is always cheerful when we come, and the atmosphere is very nice. Nathan is also a very friendly worker and is always polite whenever I enter or leave. 🫡👏🏼👏🏼👏🏼
And Shan always opens on time at 7:00 — never late.🫡🫡🫡🫡🫡🙏🏻

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★ 5

Gabriel was very informative and pleasant to work with

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★ 5

Great coughing and very nice front desk helpful and kind .Very good training classes for elderly people 👏

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★ 5

Great location to get a workout especially near central park. Staff Natalia was very accommodating when it came to having a place for members to get work done remotely.

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★ 4

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★ 5

Susan is a great teacher. She always encourages her class to meet the challenges but also is always there with easier options as needed which is always welcome. As a senior looking to stay as fit as possible for as long as possible, Susan’s class is perfect! Not too easy, not too hard. I only wish that her class was available more often. And it wasn’t so crowded

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★ 5

Erin is the reason I belong to NYSC. She is everything you would want in a spin instructor. Enthusiastic, energetic, engaging, encouraging. All "E's" for Excellent. I wish she had more classes.

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★ 5

excellent equipment- very helpful staff and outstanding trainer

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★ 5

Loved the new equipment.

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★ 5

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★ 5

Rona is a terrific instructor for seniors.

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★ 5

Ryan Hick’s Pilates class was excellent. His exercises flowed well, and he often offered difficulty options for each position. He is both challenging and entertaining, and it would be great if he taught a regular class at West 73rd NYSC.

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★ 5

I love Marienella’s spin class. The music is great (hurray for at least one Taylor Swift song) and she creates a very positive atmosphere. I rejoined NY Sports Club because of her class and another class. I like how she chats while doing the workout. Always leaves me feeling like I did a great workout!

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★ 4

Fine place. The staff is not very customer-focused. Observed many on cell phones...not professional.

Auto-Reply by owner doesn't actually read the review. 🤦‍♀️

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★ 4

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★ 2

UPDATE: I went to this location last night (first time in months) because I needed to stay close to home, and I was actually IMPRESSED with the changes they have made. FIRST, the gym was air conditioned! Every room was comfortable in temperature. This was a huge deal. SECOND, they also made some nice esthetic changes. That said, they have a total of 6 elliptical machines for all those people (every single other NYSC location I go to has at least double that amount), and I really don't enjoy this gym because it is so busy that you can't get the weight machines you want, and it doesn't have a nice feel (like it had before the renovation). Best in class still are on the Upper East Side.

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★ 5

Erin is the best! She curates amazing playlists, she keeps everyone motivated with positive encouragement, and she creates a friendly and supportive atmosphere that leads us to celebrate our classmates’ accomplishments . . . and birthdays.

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★ 5

Arina Pabon is an amazing instructor at NYSC!!! Besides being a great trainer/instructor, she is a beautiful person. I travel to different NYSC locations to take her classes, when I see her name on the schedule. That's how good she is!!! I highly recommend taking any of her classes.

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★ 5

Machines are very good as well as availability.
Staff very courteous.
Space very clean.

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★ 5

Erin is the best teacher. She knows how to challenge, inspire and encourage her students. She also has GREAT taste in music which makes class even more fun.

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★ 5

Lots of great fitness stuff here, staff with nice ideas and a well-done (and run) environment.

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★ 3

The bathroom and shower area needs to be cleaned more often and more thoroughly

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★ 3

It's an okay gym. The.location is convenient and I like to hang out in Central Park after a workout. The gym recently upgraded its equipment and most of it still works. One of the new elliptical machines has been broken first least 5 weeks. On a more positive note, the towel service has been restored

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★ 5

Love this gym and the most pleasant team who work there.

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★ 1

Totally customer hostile gym. Everything they do scrimps on things that make a gym an enjoyable place to go. Equipment maintenance is lousy -- broken equipment sits for weeks unaddressed. They limit towels to 1 per visit, which is totally inadequate for working out, sauna or steam room, and shower. Totally unhygienic. The other members are great though -- suffering together.

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★ 5

Great. Clean. And Keith is exceptionally helpful. Awesome staff all around.

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★ 2

Every time I walk into this room I sneeze. I workout in here until I have a full on allergy attack and have to leave. Every time I leave I’m in a full torture allergy attack situation and when I get outside I take a full huge deep breath of fresh air.

Most of the machines or benches I use in here there are three of; in all the situations one of the three things is broken and I have to wait or don’t get to do that exercise. Only reason for 2 stars instead of one is the super friendly greeter guy who wears the coolest purple Nikes I’ve ever seen

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★ 5

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★ 3

1st time, equipment quite old elliptical had no working electronics. No many stations for wipes to clean up after workout and the rowing machines were scarce 2 and they were ancient. Club was clean though the weight room near the bathroom had a stale smell could use a fan.

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★ 5

Thank you Natalia for your help in handling my membership transition. You're the best!

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★ 5

Natalia is very helpful and nice plus cheerful as well plus good vibes . Definitely need more people like her

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★ 5

Natalia is My favourite.
Always greets me with a smile.
Greets me by name which is nice to hear
Not everyone remembers your name nowadays.
Always catches me up with all the new events and promotions.
Is nice to see people enjoying their job
And bringing joy into her working environment.
I notice she cheers her teammates when she’s around.
I wish we had more Natalias in the World!

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★ 5

Dario is an excellent trainer coach ! He will work towards your goals and propose a program adjusted to your objectives.The interaction is smooth ,pleasant and always very encouraging.
Go for his skills !

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★ 5

This place rocks with Keith and Natalia!!!!!!

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★ 1

This gym needs to improve with respect. The saunas are not a place where males should be touching other males. There should not be towels on and no fooling around.

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★ 1

Jane not is a hundred person correct. The gym definitely needs to be placed u see better supervision or be a little more attentive.

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★ 1

As an individual at the designated site. I notice that each week there is something happening here. Either due to the disrespectful behavior of the staff towards those who help fund their business or issues with the bathroom's restoration. What’s the point of spending a hundred dollars when Blink can do the same for me

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★ 5

Natalia was extremely helpful, went to other locations and she was the easiest to deal with. Made me sign up

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★ 5

Erin's spin classes are the best! Great vibe and great workout!

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★ 3

Sad to see the closure on West 80th street.
Am using the 73rd street gym.
They need to increase senior classes and cycling classes during the day throughout the week.
Just took and love Erin's cycling class. She is amazing!!🤩
Also Susan Kushner's classes are really great! 👍

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★ 5

Erin is an exceptional spin instructor. She curates her playlists to accompany her workouts with creativity and skill. She challenges her students to work hard while always being mindful of maintaining good form. NYSC is lucky to have such a dedicated and talented instructor.

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★ 5

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★ 3

Your treadmills are so dull! There should be options like solitaire.

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★ 5

Erin’s class is a great workout and also really fun.

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★ 5

Cycling with Erin is the best! She makes everyone feel welcome and does a great job keeping folks engaged over the course of the 45 minute program. She carefully designs each class to help you maximize HIIT style training by putting you through a variety of challenges in terms of speed and resistance. But, she also gives everyone space to set their own goals. Her 630 am classes (W and F) are usually packed and book-up within minutes of opening online. It would serve NYSC well to add back 2 or 3 more 630 am slots so that more members can take advantage of her classes.

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★ 5

Erin is an incredible cycling instructor — knowledgeable, fun, and endlessly supportive! Every class feels motivating and uplifting, and the energy is unbeatable. The playlists are the best — perfectly matched to the ride and guaranteed to keep you smiling and pushing harder. Truly one of a kind!

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★ 5

I really enjoy the cycling classes at nysc. Erin is a great instructor, she has amazing energy and the best playlists!

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★ 5

Dario is the best!
Great attitude
Always keeps the workout interesting and challenging
Keeps me motivated

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★ 5

Dario is everything you would want in a trainer - professional, knowledgable, challenging and supportive!

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★ 5

Dario knows how to help people with physical problems as well as regular weight training. He’s great! He also knows how to listen to what his trainee tells him about how the exercise felt after that day with the trainer.

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★ 5

Friendly team, clean environment, great equipment!

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★ 1

The gym asked me for a review at the same time they annoy me for failing to deliver, so I guess I’ll leave one. I’m really annoyed by the broken equipment that sits on the floor for 6 months plus. They make excuses about trying to repair it, but do nothing. If you can’t fix it, swap it out for something new.

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★ 4

New men’s showers. Excellent

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★ 5

The staff is amazing Natalia is always helpful and very friendly
Kreem is one of the best trainers he is respectful and cool
Thank you

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★ 5

Erin is an excellent spin teacher! Her tips and tricks really protect my knees and lower back, so I never experience any pain during class. The sessions fly by, and she even has a knack for mathematics(not ;)) Highly recommend!

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★ 4

Nice fellows at front desk. Good machines. No steam or sauna under repair. Still no squat racks.

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★ 5

Delightful session. Good pace, variety of exercises and upbeat music .
Bryan charmingly encouraged the group to do the exercises, breathe and use the equipment while" listening to our bodies" so that we wouldn't go beyond our comfort levels.
I would be happy to attend his classes in the future.

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★ 5

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★ 5

I always look forward to Erin's spin classes! She is encouraging and gives great feedback about form!

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★ 5

I love my spin instructor and I enjoyed the class & music today! Had a great workout!

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★ 5

Always a targeted workout with Gerda. She doesn’t make it easy….. but you feel great after it’s over!

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★ 5

Dario is Incredible. Explained all Exercises
Precisely!! Knowledge of Anatomy is Excellent
I worked professionally as a dancer for years and now I have My Own Business as a Massage Therapist so It is Important to me that all the exercises are explained thoroughly especially if I am going on some machines. He was so technical in explaining
Position on the Machines.

Dario is Now going to Be my Personal Trainer!!! Thank You Dario. I hit the Jackpot

Mimi

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★ 5

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★ 5

Erin is an amazing trainer! Her spinning class is full of energy, great music, and super effective, you really feel the workout. Two thumbs up! 👍👍

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★ 4

The space is good and machine are fine. The no internet connections on 2 part of the gym is troubling.

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★ 5

Erin is the best fitness instructor! She goes above and beyond to make her classes a great experience for us all. I wish she had even more classes available for me to take!

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★ 5

I been going to Nysc on 73rd for about 2 decades
For most of the time the place has been pretty much the same but these past few years the management a staff have really stepped it up. All new equipment place is official. New equipment, the staff is always on point. Very nice and courteous. It’s make ur work out that much better when u walk in and are greeted by the team at the front. If I had to make one complaint it would be ever since the gym at 81st closed most of those member came here an that’s fine but they come to take up space an sit on a piece of equipment for half hour to do one set. If u gonna work out work out if you want to watch ppl go to the park. But it’s ok I still get it. I recommend this gym if you want to exercise, I don’t recommend this gym if you want to be in the way

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★ 3

We need more 10 pound weights and it would be great if there are always paper towels in the bathrooms

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★ 3

It’s too bad the gym doesn’t have kickboxing classes.

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★ 5

This Gym is very well ran…people are polite and respectful definitely a good time to come around 1pm-3pm. Front desk staff are friendly and helpful.

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★ 3

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★ 1

My god. Just save yourself. Let’s just say that I was a member of the 80th st location before they closed. I was moved to this one and they messed up my billing and charged me multiple late fees despite my card being on file, and my card always having an automatic payment service active. When I cancelled my membership because their equipment is always out of order, or how there’s no WiFi in the weight room, or how I felt like one of those people who they scammed during Corona virus and lost a class action lawsuit, I told the person when asked why I’m canceling “because I need to” that was an understatement. I disliked my experience at this location so much that I cancelled and payed the fraudulent late fees just to put this place in my past, and I’ve been happy ever since. Avoid. Avoid. Avoid.

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★ 3

It sure would be great if they could get the racks up and running again. They took them out of commission months ago and there’s no sign of them coming back.

The staff are nice and there are a lot of machines and a small room for free weights.

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★ 3

Decent facility for a lower cost option. Generally pretty over crowded after work and never seem to have enough smaller weight plates in the free weights room. Always a scavenger hunt to find 5s, 10s, etc. (convinced there’s only 1 set of each and never can find safety clamps). All the dumbbells seem to be mismatched. Affordable alternative to other options in the UWS if you don’t way to pay Equinox destination / global prices.

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★ 5

Staff was very helpful and informative.

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★ 3

Overall the facility is adequate.

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★ 3

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★ 5

Erin is a solid spin instructor. I enjoy her classes.

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★ 5

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★ 5

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★ 5

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★ 4

Mens dressing room needs upkeep. Puddles of water on the floor. Showers not all functional.

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★ 5

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★ 5

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★ 5

Wonderful instructor! Talented, friendly and responsive to needs of class.

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★ 4

The Zumba class with Go Kato is great! I just wish this gym offered more group classes, the offer is pretty limited

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★ 5

Janine’s Pilates Class was transformative and healing. I’ve been dealing with back pain and her awareness of the body and gentle strength training is amazing. Unfortunately, not all instructors or experiences are as body conscious. You really have to pick and choose instructors given the constant changes that longtime NYSC have experienced over the years. The gym is often in repair, the air conditioning was finally working in the studio again, and with other locations closing the gym can get packed. But the classes instructed by seasoned teachers are absolutely worth the less savory aspects of being a member.

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★ 5

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★ 4

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★ 5

Nathan consistently demonstrates professionalism, is always willing to help, and brings a positive attitude to every interaction.

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★ 5

The club has what I need for my workout's
With the upgrade in equipment

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★ 4

Pls fix the elliptical machine it’s been out of service for a long time

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★ 5

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★ 4

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★ 4

Clean facility, quality equipment

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★ 5

Phenomenal club and atmosphere

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★ 5

He always teaches a great class

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★ 1

7 weeks without squat racks
2 weeks without cleaning supplies

Squat racks have been closed since April 17, they opened for a week and are back to closed. There hasn't been cleaning supplies for two weeks so the gym smells disgusting. All this and we pay more each year.

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★ 5

Great club

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★ 5

Erin’s spin classes are the number one reason I’m a member of NYSC!! She is an amazing teacher. She has GREAT music and is constantly putting together new rides. She is super energetic and motivating, and her classes are always a challenging but amazing workout. She is very conscientious of good form and is great at cueing to draw attention to subtle form adjustments to protect joints and intentionally target muscle groups. Erin’s classes are what keep me consistent in my workout routine.

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★ 5

Excellent equipment, plenty of free weights, abundant room to move, friendly helpful staff and happy polite clientele. EVERYTHING I appreciate in a training facility.

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★ 5

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★ 3

Convenient location. Newly refurbished. Far from luxury but good basic gym.

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★ 1

The squat racks have been closed for a while and there still hasn’t been a solution to this, also the gym is very dirty, they keep raising the monthly fee but there are not a single change or upgrade.

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★ 1

Very dirty and unorganized
very poor maintained

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★ 5

Clean gym and excellent staff.

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★ 5

Enrico was my trainer today and he understood the human anatomy, although I suffer with sciatica, mid back pain and severe arthritis, with his guidance, I felt no pain. I FELTED REJUVENATED ENTIRE THE DAY. I COULDN'T STOP SMILING!!!

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★ 5

Today was first day back at the gym since November. Dario was extremely helpful.

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★ 1

Why are the squat racks taped off so you can’t use?

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★ 1

Squat racks caution taped off yet again

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★ 5

Erin is the best spin teacher ever! She’s motivating, inspirational and FUN!!! Everyone loves Erin!!!

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★ 5

I was able to exercise but since the gym closed at 4 pm, I wasn’t able to use the steam. But I had a good time.

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★ 1

The gym equipment, locker room, bathroom, and interior of the sauna wood seating area - filthy - unsanitary. No gym staff attendants cleaning equipment or locker room!!

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★ 4

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★ 1

BEWARE!

The filth at this gym location is beyond unsanitary.

Locker rooms (odor in locker room) and gym equipment filthy. Sticky equipment.

No attendant in locker room or on the floor of the gym. No towels in locker room.

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★ 5

Amazing instructor, fun, and energetic. Always a pleasure to join her spin class !

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★ 1

squat racks havent been open for months with no sign of opening soon. no point in paying this much for this place otherwise

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★ 2

The Locker rooms is a disaster. Toilets are run down and at times dirty. If they renovate this area then it’s a 4 star .

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★ 2

They’ve blocked off an entire area of the gym because of “noise” after building an entire barbell area. Now we are all squished into an even smaller area of an already small gym while no solutions have been made for at least a month now. They also block off the entire top floor for trainers, even if there’s only 1 client training. That’s more real estate wasted while we look for places to workout in there. Not the best planning. And yet our monthly fee has raised.

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★ 4

I gave 4 hoping they are going to improve the locker rooms. If they don’t they deserve 2 star

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★ 5

This gym is actually my home gym. It is clean and has excellent equipment. I am happy I am back.

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★ 5

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★ 3

Members in men’s locker room lacking manners when it comes to debris on the floor.

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★ 4

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★ 5

We can’t say enough good things about Bryan and his Body Pump class!

He’s an exceptional instructor—energizing, knowledgeable and genuinely committed to helping us train safely and effectively. His cues are always clear and precise, and he offers just the right mix of motivation and expert guidance to keep us focused on proper form while avoiding injury.

My husband and I are regulars, and his class is the reason we actually look forward to getting up early on a Saturday. We only wish he taught more often! His passion and professionalism truly set him apart.

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★ 5

Great class—amazing way to start a Saturday! My wife and I are regulars, and we always look forward to it. Bryan leads with infectious energy and keeps the whole room motivated from start to finish. His cueing is super clear and effective, and he strikes the perfect balance of humor and encouragement to push you just past your limits (in the best way). You walk out feeling stronger, energized, and glad you showed up. Just wish he taught more classes!

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★ 5

I’m not from the city and was looking for a gym to go to on my lunch breaks from work. John was the staff member who helped me and he was amazing and made it extremely easy and convenient for me. Highly recommend this gym.

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★ 5

Always get a good workout!

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★ 5

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★ 5

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★ 1

I was visiting from out of state, Texas to be exact. Went here yesterday to use the bathroom before I inquired about a membership. One of the guys up front looks around and smirks and then tells me I can't use the bathroom because I'm not a member. Will never go back here again

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★ 5

Bryan’s a great instructor, regardless of the format. Today I took Les Mills Pilates. He guides the class well, gives plenty of options and suggestions, and ensures no one hurts themselves. He also has a nice chill vibe.

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★ 5

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★ 4

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★ 3

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★ 4

Felix Odman is simply The Best Yoga Instructor at NYSC right now, & has been over the last several years. He (& his Classes) is punctual, reliable, diligent, attentive, caring, informative, assertive, creative, challenging, exploratory, & Fun! We always know it's going to be an awesome & occasionally transformative class, or session when Felix is guiding our Yoga time!

Only suggestion is that the Classes are truly limited to the 25 max capacity #'s at least at the 73rd Street location, b/c any more then those who have appropriately registered for these Sessions makes the Studio too cramped, crowded, packed like sardines & less beneficial for all of our flow, exercise, & health overall.

**Another possible "Fix" or Solution as discussed w/Nathan (Nate) at the front desk, reception, after class last Saturday, April 5th, would be to PLEASE ADD A FEW MORE YOGA SESSIONS throughout the week, or on the weekends at the UWS NYSC locations. Which at this point seem to be down to 73rd & 94th - After the closing of the 80th & Broadway location. **Please add more YOGA classes - If you ever attend or look in on the Saturday or Tuesday Sessions at 73rd St. with Felix Odman & Donald Cruz (also excellent!), you will plainly see the Demand is there!

Thank You & Namaste,

PB

Ps.. To be clear - Felix Odman & Donald Cruz are 5 out of 5 STARS. It is the overcrowding of these classes, & lack of enough additional ones that force me to leave 1 star out, plus the lack of Towels - NYSC recently lost their main Towel vendor & it's been several wks already w/o a replacement. Plus, the Men's Locker Room facilities can use an upgrade on both 73rd & 94th. Otherwise mainly good. Nate at 73rd, & Jonathan + Jeremy at 94th are Fantastic employees as well! Thank you.

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★ 2

The weight room is tiny, and dumbbells are horrible. There aren’t enough dumbbells and dumbbells aren’t matched, the grip sizes are different on the 30-65lbs. Plus there are no 10 5 lbs plates. No calf raise machines and no leg raise stand.

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★ 4

The location is basic but it gives me what I need. However, after the switch to the new machines, there are two things that are needed: one is the old “captain’s chair” back. Whatever the new replacement machine is supposed to do, nobody likes it. Secondly, we need two Abduction/Aduction machines. What is now one machine used to be two. We need two of these.

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★ 4

Our local NYSC at 73rd and Central Park West and come a long way, very quickly ! New fitness equipment, a lot more machines for all kinds of work outs ! New mats and weights, a new section upstairs for personal training sessions that may require some privacy, and it’s much cleaner! It’s brighter and fresher!
The very finest reason to come to this club are the front of house administrators! Some are certainly more outgoing than others but they are ALL professional, polite and courteous ! Thank you friends !

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★ 5

Janine is an excellent instructor. Her class is attended by people of all ages. Her workouts challenge every part of your body to give u strength & mobility. Highly recommend as an instructor !!!

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★ 5

Carol and her staff are awesome. She’s the first person since I’ve been going to the gym in seven years to come and make things happen. New machines new paint whole staff is courteous respectful the gym is just awesome now thank you and thank you Carol and her staff.

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★ 1

Shame on NYSC for refusing to listen to their members and putting their bottom line over the valuable community they have the chance to create and preserve. The recent class schedule changes, including the removal of the Body Combat classes and refusal to put new classes into slots that had very high attendance, are the latest in a line of pennypinching shortsighted mistakes that continue to alienate members.

As another reviewer mentioned, a simple solution to cover the cost of a continued Combat license would be to charge a premium for access to Les Mills classes, something many attendees would be happy to do. As it stands now, we are paying the same (if not higher) fees for fewer class options and fewer location options (within the past three years I’ve had two different home clubs close), and frankly I and many others are sick of it.

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★ 4

I would otherwise give a 5/5 score — the staff is outstanding, the gym clean, and the machines and equipment is great. However, it's often not in order. Dumbbells and bars are left a mess or not replaced where they came from. Huge plates are left on machines. And it doesn't seem that members are held accountable for customary gym upkeep and etiquette.

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★ 5

Great workout. I’m a senior and she shows modifications if you can’t accomplish certain exercises. A really great instructor

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★ 2

No towels were available- a text telling members about that would have been appreciated. There were very few lighter dumbells as well all in all consistent

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★ 5

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★ 4

Happy about the new equipment + layout. Could use some more space for stretching.
Overall rated very good!

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★ 3

Still learning my way around the gym. Only my second visit. Haven't found all of the machines I normally would use. So far 1:30 and 2:30 have been good times to visit-not too crowded

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★ 4

very clean facility. a good majority of the equipments are new and good working conditions. personally, i prefer metal plates, which allows more weights to be added. the plastic-coating are fine but doesnt allow for max plate loading. but it is a good gym

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★ 3

Glory has faded, this is not cheap and now the service has gone downhill, no towels, no cleaning stations, to the point that I start wondering what am I paying top dollar for

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★ 4

Update: it's no longer a Dirty, run down gym. They have upgraded the Broken machines. And they toned down the often loud music so that The 90% of members wearing earbuds can enjoy their own sounds. The workout area is no longer a dump. I won't comment on the locker rooms because I live 300 ft away and don't use them. Also, the staff is pleasant.

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★ 4

Perhaps one of the best NYSC in town. There is brand new equipments and the cleaning people is always working. The manager of the club is Caroline who is amazing and hands on. She is knowledgeable, kind, straight forward in solving any problem. I must say that before Caroline, there were a bunch of awful managers and bad behavior employees that were unacceptable. I am glad that NYSC was lucky enough to find Caroline who has improved so much the club.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 3

Dirty lock room

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★ 5

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★ 4

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★ 4

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★ 1

The gym is great and improved renovations but recently, now I am seeing too much crowd during rush hour. Did something changed recently? Have no idea how it got crowded.

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★ 1

Club is overrun with members. no room to workout. The showers have flies on the tile all year long.

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★ 4

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★ 5

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★ 5

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★ 3

They got new equipment which is a terrific improvement. The men’s locker room needs a serious overhaul though; that would rate at least one additional star. Staff is nice, especially Nathan.

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★ 5

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★ 5

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★ 5

Couldn’t ask for more.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Quite better than before. New machines are really good. Laid out much better as well. The 73rd street branch definitely needs more 10 pound weights for the barbells and machines desperately though. There's a definite shortage. Also, the staff should probably keep up with filling the hand towel and the hand sanitizer dispensers much more.

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★ 4

Best steam room in New York!

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★ 4

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★ 3

Great renovation, club looks great, in terms of cardio equipment,well done, we could still use new & better shower heads, better toilet paper dispensers (that don't get stuck), (women's locker), better availability of free weights. A work in progress.

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★ 5

Enough machines that there’s never a long wait, if there’s a wait at all. L greats and friendly staff.

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★ 4

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★ 5

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★ 4

Donald is the best! He is a very kind instructor with great energy. I take his bodypump class weekly and wish he taught another evening session! That being said, the gym really needs to update the bars for the classes - they are all very bent and overused especially given the recent raise is membership dues and closing of the 80th street club.

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★ 4

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★ 5

Central Park West location is great. All new equipment update is complete.

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★ 5

Janine is an excellent teacher and gives a well rounded Total Body Conditioning which is suitable for all levels.

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★ 5

First time back at 73st location since renovation. Nicely done. Had a great workout there today and plan to keep going to this location.

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★ 5

This NYSC location is really good for me. Not crowded and has all the equipment that I need to get my exercise preferences. Also the staff is very nice, accommodating and knowledgeable of questions I have asked

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★ 3

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★ 5

-a 3 minute walk from 2 different subway stations and 5 train lines, B/C and 1/2/3 at 72 st.
-excellent local neighborhood gym
-decent hours for new york city
-good overall equipment from a calisthenics area/stations such as chin/dip assist, to cable machines to free weights, giving your body a complete hybrid workout regime
-towel service included
-VERY important - nearly every gym will blast the music on its workout floor, which is very annoying but af this gym, they play the music just gentle enough so you can barely hear it so you don't have to compete against the audio with your own headphones, or if you want to work out in peace; it is not jarring. it is bad enough that gyms force their music on the public which doesn't want to hear it in the first place as this is not a nightclub/disco. i understand they have to follow corporate policy of running an audio system, but at the least, this gym is considerate enough to keep the decibel level reasonably low
-i was able to build an amazing body because of the equipment and the location and operating hours which encouraged me to use it four days a week

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★ 1

i only am a part of this gym due to their offering of les mills body combat and body pump. not offering these classes anymore is a shame and will force me to drop my membership. management is out of touch and doesn’t understand what people want. how does it make sense to keep LM core when it has less offerings than combat? the combat classes at this location are so full that i have come and not been able to attend bc there were too many people. how does it make sense to offer new classes like conquer which have even lower turn out from members? if the licensing is too expensive, charge members for access. it’s a shame because body combat is actually a pull that nysc has in the city and they’re throwing it away.

corporate is out of touch with what members want. i don’t know where they’re getting this data from but the combat classes are full. maybe if they didn’t have classes at odd times in the middle of the day people could actually attend after work. wednesdays combat is my absolute favorite thing and i can’t go to nysc if it’s not there. tee/flora literally run the best combat class in the city and its a real shame to drop it.

also, there’s no AC in the basement which makes working out pretty dangerous so maybe that’s why numbers of attendees may not be that high either.

i’ll remove this review if combat is reinstated!!! i don’t know how else for corporate and management to get the message

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★ 2

I would give it a 1 star but the floor staff here is great.

Initially things were looking good after the long awaited overhaul 3 months ago, new equipment, a good floor space/turf for TRX and calisthenics, stretching. They even had 3 Olympic platforms. Which is great because there’s more than a few people that (now used to) go here who lift pretty heavy

Unfortunately someone from corporate seems to think we didnt need any of that. They tore out almost all the turf, got rid of EVERY oly platform, even removed the majority of the bumper plates.

They removed all this to stack the floor with matrix machines that all already breaking literally weeks later.

I would say go anywhere else but the other NYSC in the area are barely better. So I’d say find a different gym, I know that after coming here for 6 years I’ll being doing that myself

Edit in response to the owner response.

It brought in new racks, three Olympic platforms and a large new turf section. The latter of the two were promptly removed after a month. My review is subject to change and improvement pending the return of at least one Olympic lifting platform. For the sake of safety alone there should be at least one platform.

Second edit for the new response. You did have expanded turf. Emphasis on did. Then took out the majority of it and did a patch word job of more turf in the upstairs ‘reserved for private training’ area. The new machines are Matrix and while they look sleek they leave much to be desired. And on the desired note you only have 6 sides of the 8 way functional. When you got rid of the old cables you replaced it with less. But I’m not here to talk about machines. I just want one platform

As stated and again for the record. We had one platform before renovations. We had three platforms after renovations. Then *someone*saw fit to remove all of them. The lack of platform leads to a safety issue for lifters. A lack of understanding for those around them to stay out of the zone of dynamic motion and leads to the damaging of your own building floors.

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★ 3

The men’s locker room is in need of major repair. The locker room stinks. The steam room smells like a sewer

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★ 3

I'm so sorry to say I'll probably be cancelling my membership. Not because I don't like the club but at this point all the reasons I joined no longer exist... they've closed the 45th st location with the pool and swimming is my main outlet...now after renovating this location (w. 73rd st) all the machines I used for my workout are no longer available here, and I have no liking to alter my workout with new machines... although the staff are first rate and actually so is the location, I simply can't justify the monthly fee simply because they have friendly people working there...my purpose is for a good workout and keeping my body in shape...all they have to offer me now is sauna and that's just not good enough...

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★ 5

Nice space. Great equipment. Great staff. And 25 pounds at NYSC weighs the same as 25 pounds at Equinox.

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★ 5

All the equipment and facilities are well maintained. And Carly's Wednesday yoga class is incredible!

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★ 5

Amazing gym would like some new equipment tho.

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★ 3

It does the job, Very convenient location, and a big locker room. There’s plenty of weights and cardio machines, covers just about everything you need. The free weight and dumbbell room in the back is pretty small and can get fairly crowded. Wish there was more room to puts mats down and do abs; that space tends to get very crowded as well. It’s not as nice as Equinox of course, but for less than half the price, it does the job well.

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★ 2

No hot water for over half a year in bathrooms/showers. When fixed on a rare occasion, doesn't last more than a day or two. Numerous machines broken for many months and haven't been fixed. Staff is friendly but the gym definitely low end.

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★ 1

Management demonstrates disdain for customers and the concept of keeping in shape, the sauna is down because they are incompetent and bankrupt, a good space for a gym but can't get the basics right

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