★ 2

The showers have had minimal hot water for a week and a half. It sucks that NYSC has gotten rid of all their Brooklyn locations, lots of their Manhattan locations and still cannot maintain the few facilities that are left.

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★ 1

The front desk people here are slowww

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★ 5

I love NYSC on 8th Ave & West 16th St. I have a routine that this gym's equipment is perfect for. It's rarely too crowded when I go, the facilities are clean (despite some slobs) and the staff couldn't be friendlier. -

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★ 5

Mario is a great instructor. I already feel stronger.

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★ 5

The best place to workout in NYC!

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★ 1

I wish I could give this review 0 stars. NYSC owes me $358. I injured my knee and frozen my account. Then I continued to get charged. I couldn't get ahold of any manager and while bed ridden from my surgery kept getting charged. Then I finally got in contact with the new manager. She said she couldn't refund me for the months she wasn't a manager. I escalated the situation to the district manager who ignored my emails for a month. After repeatedly following up I finally got a response and she was less than helpful. I was ignored, gaslit and ghosted by the Management. BESIDES this refund issue- my friends and I were sexually preyed upon in this club. Men were touching us and making comments about our bodies. The club was always leaking and I saw rats running around the gym floor. Save your money and go somewhere else!

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★ 3

It’s a typical gym but wow these photos are misleading lmao

Also it would be nice if there were towels in the locker room ? I don’t understand why this organization has like the same photos posted for every gym. I would like an accurate representation of what I’m signing up for if I don’t have time to tour

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★ 5

Caroline, Gabe & the new manager here are all amazing. Couldn’t ask for a better staff here. Thank u whole heartedly for having them

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★ 5

I’ve been a member of NYSC for years!! Always clean and people there are friendly and professional!! Very comfortable there!!

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★ 5

Mario V classes are the best! He is an awesome teacher and he have been taking from Mario for 2 yrs -he is the best!
Also James and Juan at the front desk and very professional and friendly and helpful and the gym has improved in the last year! Please keep up the good work! Thx

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★ 5

Excellent Staff.. Plenty of space 5p work out.. Great Gym.

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★ 4

Patti was delightful and easily got me registered at the front desk, and James offered to show me around which I will do on my next visit. Thanks!

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★ 5

Yuri is the best. He helped me a lot

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★ 5

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★ 5

Great facilities. Lovely staff. Shoutout to Patricia!

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★ 5

Being a former member of Blink, that gym does not compare to NYSC. I am a member at the 16th Street and 8th Ave location. The staff members are always very welcoming and the trainers are enthusiastic, engaging, supportive and well prepared. The staff holds you accountable for your workouts. This club is clean and well kept. The best thing about this location is that it is close to home and I also like the crowd of people. In addition to this I absolutely look forward to being a part of the Body Pump Class on Mondays with Gonzalo. Being a part of this class adds a different routine to my workout schedule which I love. Lastly, I think that the club offers a lot more than other gyms do because of the classes they have.

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★ 5

Pete is an excellent trainer! He is professional, personable, motivating, and very knowledgeable. All the staff at the club are very friendly and the management is helpful and available.

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★ 5

My trainer, Pete, made me into an absolute UNIT. Not only did he help me with my consistency and training in the gym, but he helped me become more confident in my body and ensured that I had the power to do anything I set my mind to. He is hands down the best trainer I have ever had and ever will have. There is nobody that cares more than this man, and he has a great name, just one letter off from maybe the best first name in history.

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★ 5

When you peek at my gym profile, it's basically a Lady Maya fan page! 😂 She radiates contagious energy that transforms the room, creating a space where literally EVERYONE feels seen and inspired. Her choreography hits that sweet spot—challenging enough to feel accomplished but accessible enough to actually enjoy! 😍
I’m happy NYSC gave her a second class at this studio:-)💃💃

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★ 5

My experience to date has been superlative and I must single out my excellent trainer, George Shaw.

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★ 5

Katherine at the front desk and James (Hope I got the name correct) the supervisor always make the gym pleasant and welcoming.

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★ 5

My trainer Peter is the best

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★ 5

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★ 5

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★ 5

I visited the New York Sports Club today and got a terrific introduction and orientation from Patty. She was very professional, cordial and informative. And a huge help with getting signed up. Patty is a great ambassador for New York Sports Club.

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★ 5

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★ 5

She was very pleasant and helpful

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★ 5

My trainer, Peter Luo, is a superb professional.

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★ 5

Patty at the front was terrific! She handled signing me up with great care and patience. She made my first day a very pleasant experience.

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★ 4

I love my one on one training sessions with Pete. I do things I would t do on my own and I appreciate the convenience of a neighborhood gym. People are friendly and there's no pretence, all good. That said, the equipment is old and the place is dingy. It could use a little color (paint a walls) and new ceiling lights to make it brighter and more cheerful.

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★ 5

Pete is an awesome trainer. He knows just how much it is possible to for you to do and. He adds weight and challenges just enough at one time. I thought I would never want to to go to the sessions but he has made it an enjoyable as well as a growth experience.

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★ 5

The gym is very clean great place to work out staff is Very friendly

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★ 5

The gym is well run and well kept by the staff.

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★ 5

Gail’s Pilates and Total Body Conditioning classes are a great asset to the NYSC on 8th Avenue. She is professional, caring, attentive to everyone’s level, and teaches us how to make adjustments and why. No wonder her classes are always fully booked! I am grateful for having Gail as my instructor. Also, a big thank you to the staff! Members are always greeted with a smile and they go out of their way to accommodate our needs.

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★ 5

Working in West Village for 2 months and needed to quickly find a local gym. Have had various gym memberships all adult life, so know my way around one. Tried Equinox for a day— tried NYSC 128 8th Ave location for a day… it was an easy choice: no one zoned out on their phones at NYSC, no unnecessary and costly amenities. Was the real deal place to get a workout in and get on with my day, and that’s exactly what I wanted. Very diverse mix of members, clean, friendly staff, and good rates (compared to the other local gyms). Looked forward to being there each week. I miss them already. Thank you NYSC!

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★ 5

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★ 3

the location is outdated but all the machines work. very friendly staff

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★ 3

While I understand the gym costs a lot less than Equinox and Chelsea Piers, NY Sports should have dedicated cleaners from opening to closing time. Bathrooms and shower rooms are often not very clean and can be smelly. Towels should NOT be handed out by anyone at the check-in to avoid spreading germs. We also noted that the gym often lacks towels. I used to shower at the gym in the old days but I now stop doing it. If this continues not to improve in the next few months, I will just change to a different gym.

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★ 4

Great atmosphere although the body pump instructor was a bit rude

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★ 5

Tamara Jackson is a fantastic trainer, inspiring, fun, never tedious and the results she gets our of people are simply amazing.

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★ 5

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★ 5

Great gym

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★ 5

NYS is a wonderful gym. It's clean with lots of good equipment and the staff could not be nicer.

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★ 3

I recently went to the NYSC at 23rd St. because ours was closed. I totally enjoyed it for one reason alone. The gym was not as nice as 16th St., but they kept the music down very low so I was able to hear my own music. I can’t always count upon that in the 16th St. gym. Sometimes it’s at a moderate level other times it’s very loud. Why must it be loud. Every person has their own earphones on in the gym.

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★ 5

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★ 5

It was a very good introduction!

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★ 4

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★ 4

A cut above most of the other NYSC in terms of the machines.

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★ 3

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★ 5

Love this place. Sauna Steam and showers Great people at the door

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★ 5

The gym is fine, but the classes are what make it! I love any classes TruDog and Catherine teach!

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★ 5

Very clean, great vibe and trainer Pete is awesome!

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★ 5

Wanted to share an update with my personal trainer Pete at NYSC. I am grateful to him for the outstanding progress I have made. I had some health issues and have overcome them. His knowledge, expertise and patience with fitness is outstanding His workout abilities are engaging and effective. I feel great, thanks to his support.

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★ 5

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★ 5

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★ 5

Perfect blend of price (not too low and not too high) and weightroom emphasis.

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★ 5

I've been taking Gail (Rosegail)'s Pilates class for about 20 years and it has been great for me. Good exercise but also has kept my sciatica in check. Gail has a great attitude, knows everyone's name, and makes sure people are doing things correctly, always in a pleasant, caring way. Her class is always fully booked. I also want to compliment the front desk staff who are always welcoming and the conscietious woman who cleans the women's locker room so well.

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★ 5

NYSC in Chelsea is clean, the staff is friendly and the equipment is well maintained.

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★ 4

Could use some different machines to work abs.

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★ 5

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★ 5

The team that welcomes me as I walk in is the absolute best! No matter when I show up, I'm always greeted with a smile.

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★ 5

Outstanding service! Great training and motivation. Pete got me much stronger and healthier. Happy to recommend.

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★ 5

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★ 5

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★ 5

Excellent facility. They had every weight and machine imaginable. Lots of room to work out.

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★ 4

This is a nice gym with a great selection of free weights, a large locker room, friendly staff and modern machines. Downsides are underground so no natural light, underground so it can get humid with a lot of people, and the cardio equipment is really in need of updates as far as the elliptical machines go.

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★ 5

Dirty Men’s Locker Rooms and Showers.

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★ 5

Elizabeth is the best instructor I’ve ever encountered. Wish she had more classes!

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★ 5

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★ 3

The staff is friendly and helpful . Unfortunately the space is messy and dirty. The floors are always dusty and in need if cleaning as does the equipment. The downstairs weight training area and locker rooms are stuffy and have a musty odor . There is no space for stretching near the cardio machines on the first floor. There was somewhat recent construction done to make what were called improvements. A new workout area was made for classes that is locked and used exclusively fur specific classes. The room(s) is mostly empty and not in use. My dues have been increased twice in two years without any specific improvements to my experience. It is more cramped space wise. If offering more classes and a designated space for them was the improvement it seems odd as the space is not often in use and there are not many classes going on. It would be good to have an open airy well ventilated stretching and free weight area on the first floor like you had previously .

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★ 5

The club is a pleasant place to exercise, the staff are super nice and Jamie my personal trainer gets 10 Gold ⭐️ s. He is a great human being, charming, friendly, funny, knowledgeable & was such a great surprise and inspirational i would recommend him in a heartbeat 💗!🙏🏻⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️🦄

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★ 5

Both my partner and I were introduced to The New York Sports Center on 16th and Eighth Avenue by Jamie. Jamie was the best. He did not rush us and made notes on each of our objectives. Really positive, encouraging and authentic. A great asset to the club

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★ 5

Exellent experience
Everybody was very nice and professional
George and Juan was very helpful and accommodating
I’m looking forward to go there again

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★ 3

Well it’s small , people come enter to the sauna with all clothes and shoes . I thought that was too much

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★ 5

Lady Maya (Tatiana) Is the most dynamic Zumba Instructor ever! Friendly,
energetic &
encouraging. Always Creates a festive atmosphere, leading each class with positive energy, easy to follow, yet
Sexy, sweaty & Fun choreography . Carefully selects the greatest modern & classic: salsa, merengue, and hip-hop, rhythms, to ensure a productive work out, that leaves you looking forward To The Next Class. Yes, addictive! The Best Zumba party ever!

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★ 5

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★ 2

Free pass is free only if you have an entire folder of documentation proving you’re living in the city. Random.

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★ 5

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★ 5

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★ 5

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★ 5

I love working out at this location when I get the chance. They have an amazing variety of equipment, and they are mostly new. The place is very well kept and they still have a working steam room.

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★ 5

I have tried several Zumba instructors since I moved to the US, and I can confidently say that I found “the one” with Tatiana/Lady Maya! She is always so energetic and positive and oh my can she dance!! Thank you to her and NYSC for making my Saturdays brighter :)

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★ 5

Tatiana lights up a class like no other. Her class is the high point of my week

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★ 5

Mario is an excellent trainer; balanced, intelligent, challenging workouts
Too bad only twice a week

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★ 5

I love this nysc location for many reasons, but the biggest one is because this is where i discovered Lady Tatiana’s zumba class. The people who attend represent all skill levels, genders, and age. Her class is my favorite cardio workout, her energy that she brings to class is unparalleled, and you can feel her joy in teaching. I was so happy when this location brought her in for a second weekly class!

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★ 3

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★ 5

There is a Zumba class—and then there’s Lady Maya’s class: the absolute best in all NYSC’s NYC locations-bar none. I typically take two Zumba classes on Saturdays, first on the UES, then Lady Maya’s in Chelsea. I do not need the second class—I have already hit my fitness goals—but I must take it because it is what makes my Saturday complete.

Lady Maya’s classes are electrifying, high-energy, and completely infectious. From the moment she welcomes everyone to her “party,” she creates an inclusive, uplifting atmosphere where anyone—regardless of age, dance skills or fitness level—can let loose and have fun. Her opening song sets the tone, instantly pumping up the energy and signaling an exhilarating ride ahead. Her playlist is a diverse mix of genres, keeping things fresh and challenging, while her intricate moves push students to improve without losing the joy of the experience. She keeps a watchful eye on the class, always with a big smile, motivating everyone and making sure we power through together. By the final cooldown, we are drenched in sweat but invigorated, feeling accomplished and alive.

Lady Maya is not just an instructor; she is an inspiration. Her energy is magnetic, her radiance shines from within, and her loyal following is proof of the impact she makes. Every class she teaches is packed, and if given a bigger studio, she would fill that too. Simply put, she is the reason many people keep their NYSC membership.

It is a shame this survey only allows a 5-star rating, she deserves so much more!

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★ 5

This used to be my gym when I lived in Chelsea I have an appointment and I was doing some running around and shopping and really needed to pee so I stopped in and I was happy to see that it was a clean bathroom and I’ve always enjoyed working out there II’m on the upper West side now And use the gyms near my location. I felt much better after I left!!

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★ 5

Lady Maya just started teaching at this location on Wednesday evenings. It is always full due to the fantastic instruction. Her classes are fun, simple, and a great workout. NYSC is so lucky to have this awesome instructor. All who have not taken a class yet should do so. Truly a great experience. Best Regards, Daniel W

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★ 5

Went for a guest pass and thought the staff was friendly, amenities and equipment are standard. Sauna / steam room were available and in use (March 2025) which was a plus!!

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★ 5

I truly must say that Zumba class with Lady Maya (Tatiana) is the sole reason I commute to the West 16th club. Her classes are always on point🔥. Her energy and smile is infectious. Once you start her class, you’re left wanting more!!!! Lady’s classes are interactive with dynamic choreo and a pumping playlist. She will definitely 💯 keep you on your toes. Zumba with Lady, is Like a drug, you’ll get addicted!!!!!!💃🏽 💃🏽 💃🏽

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★ 5

Lady M is the best!! She deserves all of the love, praise, promotions in the world. She makes you feel so seen. Her zumba dances are incredible. And it’s the highlight of everyone’s week. I have met many people who say the only reason they’re still at NYSC is because of Tatiana. She’s the best!!!!

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★ 1

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★ 5

This is a review for Tatiana (Lady M)'s zumba class on Saturday, at 12.00 on 16th and 8av (NYSC).
I always look forward to this class, which is not only an amazing exercise and aerobics class for everyone, but it's just plain simple fun! Lady M engages with all class members, and makes you move and shake. Don't be confused, this is intense, even for the most trained athletes, and those who are coming for the first time will be welcome like kings and queens.
Lady M is the best instructor at NYSC!

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★ 5

Had a great time at this classin Zumba! Always a lot of good energy and she makes sure people understand the movements

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★ 5

I love Tati!! Basically I starting taking this Zumba classes because of her!
Her energy and genuine touch with us is magical!
She’s the best! Hopefully in the future she will have more classes on the weekends 💓

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★ 5

Such fun and energetic work out. I love this class!!

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★ 4

I have been a member for over 20 years they've had their ups and they're downs but consistently worry about the comfort of the client towels keeping the place clean and then that's about all I can ask I'm not someone that takes advantage of the classes so I can't even judge that but it's clean the locker room is clean shows are clean and that's what I need

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★ 4

Love the squat rack room they have now. Its helps a lot.

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★ 1

Sometimes dirty; wish they would keep it cleaner .

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★ 5

Staff always pleasant and very helpful.

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★ 5

Another excellent class with Elizabeth.

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★ 3

Cleanliness is always hit or miss at this location. Now that you have black shampoo and body wash bottles there is no way of knowing if what is says on the label is actually what is going to come out. The workers filling them traditionally fill the bottles with what they have on hand. On one occasion they had all three filled with body lotion!…which by the way was the first time in a year there was actually body lotion at this site.
Greg

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★ 4

It will be helpful to inform members not to sit on the machines for unreasonable long time playing with there cellular phones while others waiting to use the machine!

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★ 1

The locker room was very dirty and and smelled really bad

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★ 5

Love training with Pete!

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★ 5

The attention and cordiality and dedication of the working staff, especially Carolina the night shift person in charge is outstanding and remarkable

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★ 3

Preferred bike is always out of order

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★ 5

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★ 5

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★ 4

Some machines out of order as long as I can remember.

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★ 5

Great gym and they try hard to keep it clean and stay on top of machines when they need service! If anyone has minor complaints its understandable but whoever has major complaints are the type of people that the gym was not meant for them in the first place!

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★ 5

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★ 5

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★ 5

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★ 5

Friendly desk staff, machines clean & in good working condition as is the women’s locker room.

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★ 5

I’m in this New York Sports club location at 16th and eighth two hours a day five days a week. I find the staff amazingly friendly and helpful and the clientele diverse in age. Everyone is welcome from those who want to bodybuilding or train hard, to those who want to just make sure their bodies keep working. Highly recommended.

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★ 5

Excellent, thorough personal training and great facilities

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★ 4

So happy to have a good gym near me. Bathrooms aren’t the cleanest but overall very happy to be a member here. Great for strength training and lots of options for all.

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★ 5

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★ 4

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★ 5

This place is amazing , the front desk people are always so pleasant, but the highlight for me is the personal trainer I was fortunate to meet, Pete, he is amazing in all aspects, a firm teacher and coach, he pushes you to meet your maximum while having a sense of humor about it, I hate him on days he pushes me but I’m seeing the results and I am happy. Pete is serious about his clients and he checks in often to keep track of your progress. NYSC is fortunate to have him and I hope he stays around to change more people. 10 stars for 16th Street.

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★ 2

Gym is so frustrating, equipment is always broken. Currently 3/5 stair stepper machines are broken, at least 2 have been broken since I started at the gym 9 months ago. Need to invest in equipment more. Worth the money to just go to a nicer gym.

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★ 4

Working with my trainer, Pete is one of the best decision that I made. Pete is knowledgeable, really cares about achieving the results with his clients and is always attentive to any changes. I have worked with trainers at some of the best clubs with subpar results. While NYSC is not Equinox in terms of the amenities, it is definitely good value for the money.

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★ 5

I had a trial day a few days ago and unfortunately dropped my keys into a stair master machine. I thought I was doomed but Eraiza was super helpful and got them out, despite not having a lot of help. I really appreciated her help!

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★ 4

I've been a member of New York Sports Club for decades. I've seen the progress and decline of the system. One of the recent highlights is my personal trainer, Pete, at the 16th street location in Manhattan. He genuinely cares about progress for me and his other clients. He has a great sense of humor and represents an effective tool for accountability. Over the years, I've allowed myself to become lax in my fitness habits. Pete firmly and carefully ensures that there is improvement. I eagerly await our sessions and appreciate his flexibility in scheduling. I'm happy that I found Pete as my personal trainer

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★ 5

My trainer Pete helped me come back from 2 years of long haul covid as a 60 yo. Man. I have no words to describe my gratitude to him and the rest of the very friendly and welcoming staff.

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★ 1

I have a guest pass I got through my insurance but the receptionist wouldn’t let me use it because I told her I had visited this location before (over a year ago before the renovations). I explained that I had decided to give this location another shot since I would be getting a discount through my work. The young woman at the desk seemed mad at me and said I can’t keep coming here expecting free passes. Not sure if she gets a commission for signing people up but it seemed as though she was upset I was trying to sign up via a 3rd party. I was enthusiastic about joining this gym since it’s so close to my apartment but now I’ll stick with my current one.

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★ 2

Original cost played a role in coming here and up until now you got what you paid for. Now it seems you over pay for the following, as they have raised their prices (again within a year): the gym shrunk in size, what was small is now cramped, the equipment is questionable at best, good luck in the sauna...for many reasons, until you mention a visible concern, it will likely go unnoticed (broken locker room lights, broken lockers, broken equipment, broken benches, broken sauna, etc, etc...) The staff members are the redeeming quality here.

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★ 5

Really happy with this location. The service has greatly improved from over a year ago. Now they just need one more bench press (they're almost always taken) and to get rid of the 35 lb plates - the mess of weights is always a challenge here, and I think there is too much variety. 25+10 will do just fine.

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★ 5

Clean and affordable gym

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★ 5

I joined Nysc at this location in April, 2024. Soon after I signed up for personal training with Pete Luo. Pete has gotten me in great shape. I’ve lost 15 pounds while building noticeable muscle. I highly recommend Pete for personal training if you want real results you can see and feel. 💪💪💪

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★ 1

nysc come on you definitely have money to replace this ancient nasty dip bars! It’s very unsanitary and looks like third world equipment. You can do better…

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★ 4

Decent installations at a fair price.

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★ 3

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★ 1

I've been coming here longer than I care to admit; long enough to experience 2 major renovations. This most recent one is the one that nails the coffin shut. Before their ground floor used to have sunlight streaming in from the street onto their cardio space. Now in what I can only guess is a last-ditch attempt to compete with the overcrowded health club scene in NYC, they blocked off the street access and created a new fitness center that is a separate part of the gym that you presumably pay more money to access. Good luck with that.

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★ 5

I’m not prone to raves, but trainer Pete Luo get an 11 on a scale of 1-10. I came to him with balance issues, difficulties, walking, and poor strength.
He’s built them all up with a focused & varied program. The steady work has made a difference I notice every day. He’s supportive, fun, and has given me “a sturdy base.”

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★ 1

Don’t do refunds even though I didn’t use the trial. Their system was down and wouldn’t let me cancel my membership

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★ 5

I was actually going to cancel today but didn’t .Walked in and the desk and member ship guy were super nice. The gym is newly renovated with the latest plate loaded equipment. Members here are neighborly and chill. Chelsea nyc rocks!

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★ 5

Exceptional location and an outstanding staff. Patty, our warm and friendly team member, consistently goes above and beyond for us gym members. Her unwavering dedication and reliability make her truly invaluable.

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★ 5

Love this gym ! The classes are a lot of fun. The staff and instructors are very welcoming and attentive. I’m doing training with Pete who is an amazing personal trainer. He’s very attentive and listens to my concerns. I have an old ankle injury and he’s been able to help me work around that. He makes the workouts fun but also challenging and informative at the same time. Def recommend.

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★ 5

The Club has everything I need and the staff is amazing. Denzel, Caroline and Pat at the front desk to the manager Juan, everyone greets you with a smile. They are helpful with any questions. My trainer Pete Luo specializes in working with clients with my issues and he is more than patient. Highly recommend this Chelsea club.

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★ 5

I loved this gym. Unfortunately I had to cancel my membership due to some personal changes but I wish I was able to stay. I have been struggling with gym anxiety and this place truly helped me conquer my anxiety. The staff is incredibly kind and has always gone out of their way to make me feel comfortable. This is also one of the cleanest gyms I have ever been to.

When it came time to cancel my membership both Denzel and the manager Juan made it the simplest process I have ever experienced ( we all know how awful the gym cancellation process can be ). I recommend this gym to anyone. If you have any questions along your fitness journey the team at W16th will help you reach your goals. I hope to be able to re-join this gym in the future once I am back in the neighborhood!

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★ 5

I find this NYSC in order. I enjoy coming here.

Today December 2, in the cycling class I must say it was different than any other cycling class. It was excellent experience.
The instructor Candace Coffman was great.
Professional, kind. I hope we can see more of her at this location.

It has been my experience the front desk are attentive and kind.

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★ 1

I would give this place zero stars if i could. Please read this review in regards to their lack of information on what this gym is charging you. The supervisor Nick has been anything but helpful. Not only did I have to come in after calling the club and transferring me to the voicemail of a supervisor several times for the past two days, but none of the staff in the club there have any information about billing because they use a third party company for it. When asking for a refund for strange charges on my card they said only the billing company can do that. When i called their billing company IGNITE ABC BILLING, they said the club is capable of giving a refund. Then after explaining that to Nick, nick then says he does not have the capability to do it. When i asked who does, he says Juan would be however Juan would not be there for a few weeks. When i asked for Juan's contact information, Nick says he does not have it because he is also new to the company.

UPDATE: i asked them to print a copy of my invoices which shows multiple negative balances which shows I am overpaying. When shown to the supervisor Nick, he simply said "we do not look at these" "we dont know what these are" "these numbers don't make sense." Just to put an emphasis on the lack of help I received. When asked what a Draft Payment is, the answer i received was simply "I do not know." When asked the date when Juan would arrive (who i was told by Nick would have more access than me) the answer i was given was "about six weeks." So for six weeks, this gym will have nobody that can help with billing. The fact that the billing company and the gym itself have no communication is a disgusting business practice. You have to find out for yourself the gym's billing policies because the gym itself does seem to even know.

The Bottom Line:

I would never recommend this gym to anyone. The management is absolutely poor. The Gym itself has no idea why people are being charged. There is no transparency with fees being charged to your card. Machines are broken such as some of the elipticals with no signs stopping people from using them. I am now paying over $100 monthly even though i signed up for an $78.36 plan.

Honestly, this gym has less quality than planet fitness so if you want to save money, have more transparency with billing, more helpful staff and better management I would recommend that.

Source: Google

★ 4

Source: Google

★ 4

This gym is great now with new equipment and a very professional and friendly manager, James. The only problem is how crowded it gets after 5pm on weekdays. It’s a good problem to have though. Keep up the good work!

Source: Google

★ 1

If I could give this place negative reviews, I'd need to borrow the world's tiniest pen, because their service is beyond minuscule! I froze my membership in 2022, hoping for a frosty break, but come 2023, they thawed out my bank account and started charging me like they were auditioning for a comedy show called "Stealthy Swindlers." So I called them up, ready to cancel this circus act, and they promised they canceled my membership entirely. But here we are on July 1st, and I'm still funding their buffoonery! They don't even have an online cancel button, probably because they're too busy juggling excuses. And just try removing your payment method! They'll cling to it tighter than a squirrel clutching a prized acorn. So I called the establishment and had the pleasure of chatting with Rhki, the world's most confused welcome desk attendant. Despite my efforts to enlighten her about my canceled membership, she insisted on playing a round of "Guess When You Froze Your Membership." She even cranked up the volume to yell at me, as if she were auditioning for a heavy metal band called "Screaming Rhki." Well, I matched her energy, and she responded by dramatically hanging up the phone, leaving me stranded on a laughter-filled cliffhanger. Determined to end this comedy of errors, I called again and again, but it was like they hired Houdini as their receptionist because nobody picked up. So, I took matters into my own hands and strutted into the gym like a stand-up comedian ready to drop the punchline. I requested an investigation into the mysterious charges and begged for an answer to the riddle of the relentless payments. But instead of applause, I got an encore of absurdity. The receptionist, clearly aspiring to be a drama queen, asked me to exit stage left. When I refused, she unleashed her ultimate weapon: the threat of summoning the cops! She painted herself as a victim of my comedic presence, even though there were more cameras in that gym than at a Hollywood premiere. The sirens wailed, and the police arrived, expecting an epic showdown. But to their amusement, they realized it was just a sidesplitting gym membership fiasco. They chuckled, not quite giving me a standing ovation, and proclaimed, "This is not a police matter, folks!" They then imparted their sage wisdom, advising me to seek salvation from the Better Business Bureau, the heroes of canceled memberships. So here I am, still paying for a membership to a gym I can only admire from afar, while preparing my finest comedic routine for the BBB. Note to self: if you want abs of steel, try laughing your way through this gym's absurd membership maze. Just be sure to bring a sense of humor that's stronger than their cancellation policy!

Source: Google

★ 5

James at the front desk is very professional and friendly! Super nice staff

Source: Google

★ 5

Devon the trainer is awesome .. totally worth the effort and expense ✨🏆😊

Source: Google

★ 5

I have been working with trainer Devon Williams-Forde for approximately three months at NYSC Chelsea and it was the best decision I could have made. He is extremely knowledgable about the body and has worked out a program for me that has targeted specific muscle groups on alternating days and I have begun to see steady and consistent results. His attitude is always positive and encouraging and he has been kind enough to suggest an appropriate diet for muscle gain as well as a good protein supplement for after workout. I always look forward to the days we are scheduled to workout. I am someone in need of a lot of guidence when it comes to physical developement and I feel that I found the perfect trainer for me. Lastly, he also gets my sense of humor!

Source: Google

★ 5

So I just started back to the gym. These guys are pretty awesome. Pete walked me through the gym and made me work out day one ☝️. Luckily I was dressed appropriately. I gave him my concerns and goals and he gave me Devon. With the two of them I should be at my goal weight by July. I’m in constant contact with them. They make sure I’m working out every day. And they set goals for me. I don’t have any excuses as to why I can’t make my goals.

Source: Google

★ 5

Pete Luo has been a guiding force in me returning to working out. He is a thoughtful and skilled trainer. I appreciate that he personalizes the exercises. He’s great!

Source: Google

★ 5

It's a newly renovated gym with great equipment. Signed up for a training package with Pete Luo, a work-your-butt-off trainer. He actually makes working out fun. Very effective.

Source: Google

★ 5

I recently joined the New York Sports Club (NYSC), and I must say, it has been the best decision I've made in a long time! This gym provides an unparalleled fitness experience, complete with state-of-the-art equipment, fantastic amenities, and a welcoming atmosphere. However, the real gem of my time at NYSC has been my personal trainer, Pete.

From the very first session, Pete has consistently gone above and beyond to help me achieve my fitness goals. His vast knowledge of exercise science, coupled with his exceptional ability to tailor workouts to my specific needs, has made all the difference in my progress. Pete is not only an expert in his field but also a genuinely caring and motivating individual. He has a knack for pushing me to my limits, while always keeping an eye on my form and ensuring my safety.

One of the most impressive aspects of Pete's approach to training is his dedication to making each session enjoyable and engaging. He consistently introduces new exercises and challenges, keeping me excited about my workouts and eager to return to the gym. I can't emphasize enough how much of a difference his enthusiasm and encouragement have made in my overall mindset toward fitness.

Beyond Pete's expertise, the New York Sports Club itself is a fantastic place to work out. The gym is always clean and well-maintained, and the staff is incredibly friendly and helpful. I love the variety of group classes available, and the fact that NYSC offers convenient hours of operation to accommodate my busy schedule.

In summary, if you're looking for an outstanding gym experience in Chelsea, look no further than the New York Sports Club. And if you're serious about achieving your fitness goals, I wholeheartedly recommend partnering with Pete as your personal trainer. His expertise, dedication, and infectious energy will transform your fitness journey in ways you never thought possible!

Source: Google

★ 4

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★ 5

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★ 4

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★ 5

My go to gym in NYC

Source: Google

★ 5

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★ 5

wonderful staff that calls you by name, new equiptment, ample space, and a clean facility. I'd def join again. Thanks so much!

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★ 5

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★ 5

A vacation spot for lovers.....
A home away from home......
Time standstill.......
NYSC........

Source: Google

★ 1

Horrible customer service

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★ 1

Love the gym but front end desk guy ruined everything with his bad attitude towards customers

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★ 5

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★ 5

I have a love-relationship with nysc in general . However, I’m giving this location 5 stars. Hear me out . The place is small but as of today all workout and I mean ALL of them were just replaced by new machines. Dumbbell, cable stations … everything and I’m loving it . They still have towel services, and the sauna is functional. So take a look but don’t come here to crowd us in the am .

Source: Google

★ 5

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★ 1

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★ 5

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★ 2

Equipment is old and repairs take a very long time, the men’s sauna took 6 months to repair and the staff isn’t the most helpful/knowledgeable when it comes to membership and billing matters

Source: Google

★ 1

NYSC at 16th and 8th is disgustingly dirty. In the bathroom I see the same stains and mucus on/in the sink from one week to the next, the bathroom also reeks of urine. It’s worse than a public bathroom in a old gas station. I honestly avoid it at all cost. I come to this location a lot and I have not seen housekeeping or anyone cleaning in months. I am NOT exaggerating…

The gym is consistently out of towels and disinfecting essentials. Also, sooooo many machines/equipment are broken or not working properly. Some of the treadmills can only be stopped by using the emergency brake. This gym is a nightmare.

The woman that opens the gym on Saturdays is ALWAYS late, so if time is a huge factor for you, this is NOT the place for you.

The only good thing about this place is most (not all, but most) of the staff are very friendly.

Source: Google

★ 5

ALL GOOD

Source: Google

★ 3

I LIKED THE GYM, THE FRONT DESK REPRESENTATIVE GUY WAS SUPER NICE, EXPLAINED TO ME THE BASICS AND ALLOWED MY NEPHEW AND I TO GO WORK OUT....
THIS SPECIFIC NYSC, IS LOCATED IN AN INCREDIBLE AREA LIKE CHELSEA, ICE CREAM SHOPS, FOOD PLACES GALORE TO EAT, BARS A COUPLE OF INDEPENDANT CLOTHING SHOPS, DANCE THEATER, AND IT IS LOCATED A BLOCK OR 2 FROM THE A.C.E AND L TRAINS, A HOP SKIP AND JUMP FROM UNION SQUARE, GREAT LOCATION TO JUST PERUSE THE STREET....
AS FOR THE ACTUAL LOCATION, THEY HAVE A LOT OF STRETCHING ROOM TO TRAIN OR HAVE CALISTHENICS, FREE WEIGHT AREA IS NICE AND SPACIOUS FOR UPPER BODY, MORE THEN ENOUGH SPACE FOR LOWER BODY AS WELL, NEVER TO CROWDED.... BECAUSE THIS IS IN THE SUB LEVEL THEIR IS NO NATURAL LIGHT, I COULDN'T REALLY FIND THE FLOOR MATS TO STRETCH, AND WHEN I DID THE CLEANING SOLUTION WAS ALL COMPLETELY EMPTY... THE TREADMILL AREA FELT A LITTLE CLUTTERED BUT WHAT EVER RIGHT IT WAS NOT CROWDED SO I WAS GOOD.... THE BATHROOM YOU NEED MORE PEOPLE ON MAINTENANCE THE BATHROOM HORRIBLE, THE SHOWERS NEED A POWER WASH ,THE LOCKER ROOM IT SELF I ACTUALLY LOVED HOW BIG IT WAS AND IT WAS FAIRLY CLEAN, SO HONESTLY, NOTHING IS PERFECT BUT I STILL WOULD COME BACK TO THIS GYM , THEY JUST NEED MINOR ADJUSTMENTS...

Source: Google

★ 5

Great staff--knowledgeable & courteous. Great variety of equipment to use. Complimentary face towels to wipe sweat off are available to all members. Locker room is always clean with plentiful lockers available.

Source: Google

★ 5

Friendliest staff

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★ 3

You get what you pay for
+ never wait for a machine
+ affordable
+ flexible hours
- run down, and they don’t replace equipment or even essentials. Example: When I asked about replacing the broken and sole paper towel machine in mens room, they replied “mgmt doesn’t wanna pay for that anymore”
- a few crazies

Source: Google

★ 1

I know the membership is cheap but how does NYSC have the audacity to raise rates and have such a trash facility? It was too expensive for what it offered when it was $50 a month but now $70? The staff is lovely, friendly and kind so give them a budget to care for the facility and machines as needed. Every single treadmill the belt is loose and you feel like you're going to slip or fall, no towels, a roll of paper towels and mystery spray to wipe stuff down, several men love to have their conference calls on the elliptical and no on says anything. It feels like a group of people just decided to go on craigslist and order some machines and open a gym. In desperate need of some TLC.

Source: Google

★ 5

Source: Google

★ 5

Great gym, friendly staff, all the equipment you'd need! Never gets toooo crowded. Would absolutely recommend.

Source: Google

★ 5

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★ 4

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★ 4

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★ 5

I am proud to be a member of the New York Sports Clubs (16th and 8th). I would first like to touch on the fact that I was a Blink member before this and the two gyms, don't compare. The front desk staff, personal trainers and custodial staff are ALL so welcoming and motivating; it's almost as if I have rapport with them. They hold me accountable for my gym attendance in the most respectful way possible. The management is also phenomenal as they let me know whenever there are promo deals and any changes in the gym that might affect my workout. The gym is very clean, the members are also very respectful and all in all, i get professional vibes from everyone. The gym offers a lot of classes, such as Yoga, spin, body pump and conditioning classes etc, which are with out a doubt, worth the price of the membership. I am so glad that I made the move from Blink to this New York Sports Clubs location and I look forward to being a member for a long time to come.

Source: Google

★ 3

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★ 3

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★ 5

I have been training with Damon for a couple months now and I couldn’t be happier. I had never worked out much in a gym setting or taken personal training. He balances the level he pushes you at with patience and understanding, and always adjusts where needed. He’s great about explaining the machines, how to work out on my own, and even nutrition. Since I began taking training sessions with Damon, I not only feel healthier, but also much more motivated and empowered to continue.

Source: Google

★ 5

I’ve enjoyed working out and getting private training with Damon for a few months now. He pushes me harder than I would ever push myself, and keeps me motivated to keep coming back. I enjoy the club atmosphere too. Everyone is friendly, the facilities are clean, and it’s a great value. So glad I’m making 2022 all about getting in shape in NYSC.

Source: Google

★ 5

I've been taking personal training sessions with Damon and he is the BEST. I am coming back from a surgery and he has been great at adjusting his circuits and exercises to meet my needs and limitations at the moment. He's also listened and customized the workouts based on general areas I wanted to focus on. I've been learning so much more about form and how the different machines in the club should be used properly. Overall incredible experience with Damon, if you're looking for an energetic training who will motivate and get you excited to workout Damon's your guy!

Source: Google

★ 5

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★ 5

Absolutely I like this gym place, the staff are very attentive and friendly, would highly recommend it.

Source: Google

★ 5

I like it over there. this place next to subway station, dunkin donut, starbucks and chipotles.

Source: Google

★ 5

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★ 5

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★ 4

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★ 5

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★ 4

Not to good getting expensive

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★ 5

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★ 5

This NYSC is always clean, spacious and well maintained. The staff is friendly, the gym is fairly prices. I definitely recommend the head trainer, Damon. He is a very kind and professional athlete. He will get you in to shape, change your body and mind. I am a long time nysc member, and I can guarantee the service and experience has only improved since the pandemic “ended”. Jhonny Byrne - Washington Heights

Source: Google

★ 5

Has everything you need (esp for weight lifting) for a reasonable price. Honestly can't complain

Source: Google