New York Sports Club

White Plains, 4 City Pl, White Plains, NY 10601 | ★ 3.8 (675 Review)

📞 +1 914-428-2020

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Gym Fitness center Personal trainer Physical fitness program Spa and health club Sports club Yoga studio

About the Club

New York Sports Club offers full-service gyms equipped with everything you need in a neighborhood gym. Find convenient locations and member-friendly month-to-month memberships that won’t break the bank. Take your fitness to the next level on our functional field, work with a personal trainer, get social + sweaty in group fitness classes, lift heavy with barbells, racks + platforms, enjoy a variety of cardio + strength machines or check out one of our new recovery lounges. Since 1973, we've been on a mission to improve lives through fitness, serving members under our Sports Club (Boston, New York, Philadelphia, and Washington), Around The Clock Fitness, and Lucille Roberts brands.

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 New York Sports Club
 New York Sports Club
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Reviews

David Berman

★ 5

Source: Google

Reid unger

★ 2

It ok but not the best no vibe

Source: Google

Robert Leggat

★ 5

Attentive caring team. Daniel is a welcome trainer interested in my well being.

Source: Google

T Imbesi

★ 1

The most unfriendly staff I have ever encountered. You would have thought I told them that I killed their dog when I asked where the paper towels were. Whoever is higher up then the management here needs to tell their front desk employees to maybe smile and make new guests feel welcomed and not that they’re a bother.

Source: Google

Zorro 7

★ 3

White Plains branch :
Love this place, but there are a few.....

CONS:
It's cold as HELL! If you are not doing an exercise to bring your temperature up, you will FREEZE! The only warm spots are the Women's, upstairs locker room, the sauna and the steam room. It's WINTER!

The pool has never been restored for use.

Some shower heads in Womens' locker room need to be fixed, so
women compete against each other, for the better ones.

There should be trays or racks in shower stalls to hold personal washing items like shampoo bottles, wash cloths, etc. Even Planet Fitness has those.

The shower seat for disabled customers, should be replaced.

New yoga mats, that they lend out, are super cheap, probably toxic, and are pretty much just slightly more protective than lying on the floor. If you are slim, and bony, they won't work.
Stores like T.J. Maxx and Marshall's carry quality, discount, non-toxic, Yoga mats, or did, where they could get them from.

There are no latches on dressing room doors, so no assured privacy. At least there should be an "occupied" sign, available, that notifies others that you are in there.

PROS:
Seems like they may have opened the "Studio" for member use, outside of class hours! Great, if you need to practice dance, Yoga, personal fitness routines, or take great selfies in the walls of mirrors! :D

Staff member are fabulous!!! <3

Source: Google

Clovia Ng

★ 5

Spacious gym with all the machines and weights needed for a complete workout. Includes a heavyweight bag for boxing practice and full Classes. I look forward to personal training as well. My trainer Christian has been very beneficial to help strengthen and align my body with the correct posture and positioning needed. He gives clear instruction to properly maximize each exercise. Christian comes prepared to each session by researching the best routine for my needs and working around the tendinitis in my wrist. I highly recommend personal training with Christian and look forward to working out on my own regularly and more often.

Source: Google

Roopchand

★ 5

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VIVIAN VIVIANLY

★ 4

I am very sad because the pool is closed!

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Yvonne Sobers

★ 5

I mentioned to the gentleman at the front desk that certain cleaning stations we in need of refills. With a smile he thanked me and said he would take care of the matter.

Source: Google

Christina Munnerlyn

★ 5

Felipe is an incredible trainer! He carefully listened to my goals, what I wanted to achieve both short and long term and asked thoughful questions about my lifestyle. The program he custom made for me took into account a prior injury and the exercises he chose for me made me feel so confident while still being challenging. I no longer went to the gym scared to get injured but instead I looked forward to each session knowing each exercise is something my body could handle. He is a great motivator and will help you find your inner strength to push toward goals. I’ve had other trainers before and he’s by far the best! Book a session with him ASAP and see for yourself!

Source: Google

Michelle Warren

★ 5

I've been coming here since 2005. I love this gym, the staff and especially the classes!

Source: Google

Ariel Azzis-Puebla

★ 5

I’ve been training with Christian Maia for nearly two years now, and I can honestly say it’s been one of the best decisions I’ve made for my fitness. Christian is incredibly knowledgeable, motivating, and always push me to reach my potential without ever making me feel uncomfortable. Every workout is well thought out, challenging, and tailored to my goals.

Something that really stands out with Christian is the attention to form and technique, making sure I’m doing each exercise safely and effectively. I’ve seen real progress not just in my strength, but also in my overall confidence at the gym.

Source: Google

Carrie Eusebio aco

★ 5

It’s my first time in NYSC but in the past I have had different coaches with which I was not very satisfied and did not trust but with (Christian) Maia it was different, very attentive to the time of explaining myself and solving my doubts giving me the motivation and desire to continue and not give up, he is a good coach and I am grateful to count on him.

Source: Google

Robert Mayetta

★ 5

I've been a member of NYSC for about 25 years and have had many trainers, Christian's expertise and knowledge has helped me reach goals better than any of my previous trainers. He has also been able to address issues that no other trainer was able to. I thoroughly enjoy working out with him and highly recommend him.

Source: Google

Norella Salazar (Nori)

★ 5

I absolutely love and feel very comfortable in Zumba Saturday morning class. The class is AnnMarieHunter is so inspiring and amazing! She makes Zumba fun you feel so special!! This is an awesome Zumba instructor.
I wish She had more classes. I am not very coordinated in dance but once I leave class I feel so confident. Rock on AnnMarie!!

Source: Google

Lisanne Brown

★ 5

Christian Maia is a great personal trainer! He carefully assessed my fitness level and needs and tailored our workouts accordingly. He is also really nice and pleasant to work with.

Source: Google

Monica Ochoa

★ 5

I've been a member of this NYSC for over a decade. It is a good gym with plenty of well maintained equipment. The employees are friendly and there are personal trainers available. Christian Maia is my personal trainer of three years at this NYSC. We began training together after my spinal fusion. He is very knowledgeable and attentive and very nice to work with. He has been a very important part of my recovery and this has really enhanced my positive experience at this NYSC.

Source: Google

jennifer deleon

★ 5

Felipe is the best! He truly understands my goals and how I want to reach them, and he’s been there with me every step of the way. He answers all my questions with patience and clarity, and every time I feel like giving up, he pushes me to keep going. Thanks to him, I’m stronger, more confident, and more motivated than ever.

Source: Google

John Stril

★ 5

Christian works very hard as a trainer, meticulous and utilizes what he studies.

Source: Google

Victoria Jempty

★ 5

Great gym. I do personal training with Christian and he’s the best. He always makes you feel comfortable, he’s great at modifying workouts if you’re injured or something is beyond your skill level. He really listens to you. It’s such a pleasure working with him.

Source: Google

PAUL SQUIRE

★ 3

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Roberto Avalos

★ 5

Nice!!!

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Sudhasri Panigrahi

★ 5

I feel Delfina was a great trainer. I have enjoyed working out with her and learnt a lot from her as well.

Source: Google

Raquel Lara

★ 5

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brigitte np

★ 5

very helpful workers like Kevin, sign up was easy. Big space and great amenities!

Source: Google

TeDdY_ SAMA

★ 1

Beware when signing up. They will charge you for an additional month when you try to freeze or cancel your membership. An entire month albeit it hasn’t started yet. To add the amenities are lacking with items such as resistance bands, towels, etc. Lastly the staff there are awful. Horrible attitudes and bad vibes all around. Wouldn’t recommend to anyone.

Source: Google

Lynne Murphy-Rivera

★ 5

Beautiful club. Equipment in great shape, spacious, clean! I am excited to be a member - especially through #SilverSneakers - getting older comes with benefits!

Source: Google

Anne Robinson

★ 5

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SAVY MILAN

★ 2

I like the gyms esthetic, great space but the manger is unprofessional and very rude he’s too short to act the way he act🤦🏾‍♀️

Source: Google

Fernando jr paredes

★ 5

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jose carlos donayre bravo

★ 5

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Barbara O'Keeffe

★ 5

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Yvette Martinez

★ 5

Gina is an amazing fitness instructor. She’s professional, motivating and knowledgeable in fitness. I’ve learned so much from her and continue learning in all her classes. Every gym can have cardio equipment and weights, it’s instructors that make a gym great. NYSC - great job in having Gina on your team. I’m encouraging all my friends to try her classes.

Source: Google

Amahd Ali

★ 4

No Real Complaints Whatsoever, Staff is Always On Point, I Like That They’re actually human & talk to you. Gem is the man & gets it done. They all do! Other gym goers are cool too. Temperatures (especially downstairs) can be a lil cooler, especially on hot days, feel like a sauna in there, especially if it’s crowded, you’ll sweat before from just breathing. Overall, Great Gym & Great Staff, still the #1 Gym in Westchester. Lets Just Keep Those Prices Right Where They Are 🙂👌🏽

Source: Google

Luz Londoño

★ 5

Source: Google

Richik Chakravorti

★ 1

Stay away from this place they are absolutely running a fraudulent business where they use your card on file to randomly charge for classes you have cancelled. Very incompetent management and 0 customer service, if you need help you need to run behind them to get a resolution.

This club fraudulently charged my card $1300 without my authorisation and after me asking them to cancel the PT classes.

Source: Google

Robin Austin

★ 5

Very clean place to work out, and you never have to wait for the machines. The cardio classes are great I enjoy the work out.

Source: Google

Thomas Durante

★ 4

I loved the general vibe of the NYSC but was disappointed that the pool isn’t open, and I had no TV on the aerobic machines I used. Hope these aren’t permanent situations, but still I have already recommended NYSC to friends.

Source: Google

Richard Morrill

★ 3

It's basically the only reasonably-priced full-featured fitness club in the area, and the only one that you can easily walk to if you live in downtown White Plains, at any price. Is it a good value? Yes. However, they really could take better care of this place. Stuff just seems to stay broken. The bathroom door locks in the men's room, the pool, various pieces of cardio equipment. It seems like they just don't maintain of fix anything.

Source: Google

William Ramsey

★ 5

I really appreciate Jonathan, the Fitness Mgr of NYSC at White Plains. He has not only pushing me to go beyond any mental limitations I have told myself what I can and can’t physically do but also quickly picked up on how to best communicate with me during my sets and during different exercises. Each session, I leave the gym feeling like a winner and that I can also overcome any task presented to me in my professional or personal life too.

Source: Google

giselle crupi

★ 5

Great Personal Training with David. very Knowledgeable & start me on a great workout
Program. It’s worth the time & price. Very patient. Thank You David, already seeing results!!

Source: Google

Oreidy Calzado

★ 5

Awesome place!!

Source: Google

riggs rosas

★ 5

Source: Google

Michael Graif

★ 5

Very well equipped free weights and a great deal of space.

Source: Google

Felicia Miller

★ 4

Over all the NYSC is clean and the machines are in good working condition the atmosphere is roomy but today one of the machines did not work properly I enjoy working out at the NYSC other clients are quiet and respectful of others space.

Source: Google

Terri R

★ 5

Prompt, courteous and knowledgeable meeting with the PT manager, Jonathan.

Source: Google

Karen Ortabas

★ 5

Daniel is a great trainer. He helped me prepare for a 5 mile run. He listens and tailors the workouts based on what I need that day. Very motivational.

Source: Google

Preya Singh

★ 4

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Komal Patel

★ 5

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Marthin Pelaez

★ 5

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Sanjay Shah

★ 5

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Peter Banta

★ 1

This is a poorly run facility that takes advantage of consumers by the very staff being unaware or ignorant of NYSC policies. I will not be returning to this gym.

Source: Google

Macho Rusell

★ 5

Source: Google

Ashley Daniels

★ 5

I really enjoy working out at this gym.

Source: Google

Carl Long

★ 1

Wasn’t well. There was a very rude girl working reception on the night of Thursday, June 26th. Made me not want to go back

Source: Google

lizi bites

★ 5

Source: Google

Francisco Colon Jr

★ 3

It was not to crowded and to use the machines I wanted to work out with.

Source: Google

Mayra Rodriguez Cashman

★ 5

Ann Marie is a great Zumba instructor! Love the class!! Look forward to every Saturday!!

Source: Google

Marion & Oliver Rumpf-Steppat

★ 3

cardio equipment meanwhile working. Showers and changing rooms just don’t work for me - recently very bad smell and just dirty

Source: Google

Dalia Gonzalez

★ 3

The downstairs need air conditioner very bed odors

Source: Google

sarah

★ 5

Love the amount of options for machines, and how empty it is most of the time. Feels more judgement free then planet fitness by a long shot.

Source: Google

lolok

★ 1

Rando harassed me while I was working out, yelled at me for using my phone in between sets and the gym did nothing about it.

Source: Google

Jaden Arizmendi

★ 5

I used to come here often back in 2023 but then I stopped for outside reasons and I liked it before when I came back 2025 I saw that there were new machines, more squat, racks and free weights and a lot more cardio and the space is very friendly and open. So I would say it’s even better.

Source: Google

Diego Lopez

★ 5

Source: Google

MARIA SMITH

★ 4

The staff is great. I just would like to have the treadmill I use to be repaired, it’s been broken for a couple of weeks, also, I don’t understand why you can’t use the studio after all classes are done for the day. Simple loss of space for people to meditate to yoga you pay for the gym and can’t access certain parts.

Source: Google

Melville Malone

★ 5

Delfina is so knowledgeable and goes out of her way to make her clients feel comfortable and safe. Clearly knows a lot about fitness and is sensitive to injury or other issues when training. Love working with her!

Source: Google

Robyn Miller

★ 5

I just joined the club and the staff were very welcoming and got me signed up easily

Source: Google

Jeff Gitlin

★ 4

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Davin Griffiths (one's and two's)

★ 5

Great service with kind, respectful staffer’s.

Source: Google

Donald Joyce

★ 5

Brandon at the front desk was extremely pleasant at guest check in. Truly a people person. My friend and I used a few weight and cardio machines during our workout.

Source: Google

Sol

★ 4

El gimnasio esta bien equipado, durante mi visita recorri casi todas las instalaciones y se encontraban limpios, en el vestidor de damas falta arreglar una luz en los cambiadores pero a excepción de eso todo se veia en buenas condiciones, en la recepción son siempre muy amables.

Source: Google

Jose Quinde

★ 5

Source: Google

Eduardo Sosa

★ 5

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Elkin Munoz

★ 5

The staff is very nice and professional.

Source: Google

Jose Rivera

★ 1

I thought I had free passes for one day, I just wanted to use the basketball court, I couldn't use it. One of the supervisors was very rude. He wanted to charge me $30, I couldn't use the gym.

Source: Google

Bob's Electric

★ 4

Large fitness center with something for everyone! Basketball, racquet ball, spin classes, treadmills, ellipticals, rowers, cable machines, free weights, and more.
Minus one star for the condition of the locker rooms- sorry

Source: Google

Andres Gutiérrez

★ 5

Daniela and Louis are amazing!

Source: Google

Luke M. Sierra

★ 5

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Jacqueline Blades

★ 5

New York Sports Club is a highly professional place of business. Their facility and staff are pleasant, and respond to customers needs positively.

Source: Google

Ow-Nacious Art Gallery

★ 1

I was charged for a guest pass which was 30$ on April 17th and April 12-18 is Spring guest pass week. The workers should have known about. when i called back the next day they were offering the same deal over the phone. No success getting my refund back either. This place needs to be more informed Dobbs Ferry location is better.

Source: Google

T J

★ 4

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Nadia Clarke

★ 3

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roberta Schaffer

★ 5

I’ve been working out for over 40 years. I’ve had many trainers. Bill is head and shoulders above the rest. I give him 5+ stars!!

Source: Google

Robyn McDonnell

★ 5

LOVE spin class! Would also love a class or two during the week.

Source: Google

Jet

★ 5

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MJM Santa

★ 5

Great gym.

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Kawonna Chambers

★ 5

It was excellent..I had a good work out.. it was a good fitness ..i felt really good....it is a great place to get fit and to really stay healthy and active on & off the court and the gym .
I recommend anyone who interested in getting active and fit in a inviorment so that they can stay healthy

Source: Google

Magdalena Reel

★ 5

I enjoyed my visit, I plan on visiting again on a regular basis

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Johanna Buitrago

★ 5

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sepumomas

★ 5

Great job Upgrading and rearranging machines!

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Melissa Garcia

★ 4

I can’t bring kids

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Caner Koldemir

★ 5

Always clean and very friendly. Luis thank for being very helpful and always friendly

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Noel Gomez

★ 5

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rbbjr30

★ 5

Great job by the gentleman who I spoke with. He answered all of my questions and was extremely accommodating. Very excited to join!

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mark daniels

★ 5

On Saturday, Dave is a great teacher he give everybody a good workout and a good person play great music everybody’s happy with him

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Yahilin Carrero

★ 1

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Luciano Pasache

★ 5

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John Maya

★ 5

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Iris Stevenson

★ 5

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Belinda Haughton

★ 4

They should add a 5pm class as some of us get out of work 3:30 and 4 pm

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Lucy Gomez

★ 5

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Tamara Camila

★ 5

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Haruko Stanton

★ 5

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Henry Dunn

★ 2

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Luke Maddock

★ 1

First day at the gym and I see a roach drinking my sweat in the sauna that’s disgusting

Source: Google

T L

★ 1

Worst gym EVER... STAFF LETS CUSTOMERS GET INJURED

they dont report or fix anything around here; then make up lies about everything so they don't close down due to negligence and safety concerns... they actually lied and cancelled my membership bc of my so called fake injury

Source: Google

Jordan

★ 1

They need ACTUAL curtains to block the sun light from blinding you while lifting. They legitimately do not care about their members. The pool looks like it’s carrying the next global pandemic. Instead of fixing the pool, they just matted out the glass to make it harder to observe the health code violation. The bathrooms are freezing cold/ worse than prison. Trainers bring loud and boisterous speakers and play their own music. This gym went downhill FAST. I’ve been going here for almost 10 years but if another gym comes to white plains I’m done with this gym. Oh yeah paying for parking is a total SCAM

Worst gym to do business with. they have a decent space and gym but truthfully their management and staff haven't been known facilitate honest and fair prices. They also tend to kick people out or not members into the gym for no reason

UPDATE*** It has now been over a year since my membership at the gym was cancelled and they are still trying to charge for months that I did not go to the gym. Steer clear of this gym at all costs

Source: Google

Elton Daal

★ 4

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Ken Schlinger

★ 4

Have used the WP club for a month. The staff if friendly and courteous. The facility is clean maintenance equipment is well maintained.

Source: Google

Alma Ramirez

★ 5

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Linnea Esposito

★ 3

Too many treadmills were out of order. Same as yesterday I think Thats unacceptable

Source: Google

Emma Jackson

★ 5

I joined a few months ago specifically for the group classes and I've found the perfect combination of classes for me at NYSC White Plains, Barre Conditioning with Sin, I'd never tried before but I'm loving it and already seeing a difference. Tracy Tellain has an amazing Total Body Conditioning class, high energy, great music, and really challenging but she inspires you to keep going. Also the Body Combat and Body Pump. All the instructors are professionals and clearly enjoy teaching - very happy!

Source: Google

Raghib Hossain

★ 4

Great gym from students to experienced lifters. Spacious with two floors and two locker rooms, one for pool. Boxing room available however every week the bag goes missing or the gloves are missing. Have to ask desk for clips or belt.

Source: Google

Alana Stone

★ 5

Debra is an excellent personal trainer. Not only does she make it fun, but she is an exercise physiologist and really knows what she’s doing. I highly, highly recommend Deb.

Source: Google

Rosemarie Fata

★ 5

I love going to Debra Ann’s body conditioning and yoga class. She is very good in helping with client’s posture and positioning when working out. She does get the class motivated.

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Izzy Vergara C.

★ 5

They clean it up nice!! And the finest equipment !

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Michael Sandor

★ 2

Facilities are overall lacking

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Romina Ganopolsky

★ 5

Great instructor, fun and active class

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Liz

★ 5

Dave is a great spin instructor. I truly enjoy his classes as I get a kickass workout, i’m able to push myself further and further every time. And he has the best music!

A quick note to management: I asked the desk associate last week, can somebody replace the batteries in the thermostat? the spin room has no air flowing, which makes that room. Extremely hot, muggy and everyone’s germs are just lingering… which is kind of gross. Thanks!

Source: Google

paige7496

★ 5

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Sondia H

★ 5

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NICK CIPRIANO

★ 5

Good gym. Great staff

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Dorota Heaney

★ 5

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Marcus Rose

★ 5

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Daniel Quintero

★ 5

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Joe Cugno

★ 5

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Herry Barn

★ 5

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Manigeh Van Derveer

★ 1

Paid for parking and went there to use the sauna, it was broken. Steam room was broken too . The dressing room was filthy. All together a disappointment. They operate this place as though it will be going out of business. It is a shame because it used to be a nice club many years ago.

Source: Google

Miles

★ 5

It was very fun and I like it here

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Elbert Clavijo

★ 5

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Felix Russo

★ 4

Getting better I give a4 thank

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Scott Orourke

★ 5

Larissa does a great yoga class!
The only problem is the temperature control in the room. It is freezing most of the time like the air conditioning is on in the middle of winter

Source: Google

Charlou Woodrow

★ 5

Ann Marie is the best... Zumba with her brings everyone joy... best way to start the weekend! Glad she is back!

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Eduardo Garcia

★ 3

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Alan Cancelino

★ 1

Dirtiest locker facilities I’ve ever been in. There’s no real management present. New York Sports Club should be embarrassed to have their name in this facility. Nothing is maintained. There’s no reason a pool should be in disrepair for more than a week and it’s been months.

Source: Google

Sonia Ayala

★ 5

Brandom is so kind

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Luna

★ 5

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Martin Speckesser

★ 1

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Lisa Sherman

★ 5

Mary T. is hands down the best!!! Can’t get enough of her classes. Motivating and inspiring!! 5⭐️

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Jessica Corsino

★ 1

Came in to try the gym out with a free trial day pass. On the NYSC website it listed White Plains location as an option for the day pass. Front desk immediately denied me and said it was ‘wrong on the website’ and then kept asking if I was going to buy a membership or not. I said I would be interested but I wanted to try the gym as it was advertised. Front desk was rude and weirdly skeptical of me for wanting to redeem a session clearly listed and approved on their site. It was a really unpleasant interaction. I do not recommend this gym.

Source: Google

Natasha Forby

★ 1

I was denied entry to this club when I presented the free trial session pass. They said I had to pay to sign up for a 30 day membership, or get a quick tour of the gym without getting to use the equipment first. They did not honor the pass that is advertised for their specific gym on the website. Then when I asked for the front desk lady to see what she can do - since this felt like a bait and switch - she ignored us while we stood in front of her, to help other customers until we finally left 10 mins later. Very unprofessional and shady. We traveled to this location specifically for a reason and I will definitely not be returning.

Source: Google

Maria De Jesus

★ 5

Muy buenos excelentes

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Luis Caceres

★ 5

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Charisse Simmons

★ 5

Sunday is welcoming, energetic and teaches the why behind yoga exercises. Great class

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Brian Krebs

★ 5

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Lisa R

★ 3

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Deanna Johnson

★ 4

When is the pool getting fix,& ya'll need some new equipment

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Scott Cynamon

★ 3

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Patricia Almanzar

★ 5

Been a member since they opened years ago in White Plains. I wasn’t able to go for years but held on to my membership. I’m so glad I did because now I am able to come again and I’m loving Cynthia Glickman’s Zumba class at 5:30pm on Tuesday! She is so positive and brings the fun each time; I sometimes forget I’m exercising! The atmosphere is so welcoming, and she has modifications so anyone can participate regardless of fitness level or limitations. It’s also early enough where I can get in and out and still get home for everything else! No excuses!

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Rashid Khan

★ 2

The pool hasn't been fixed for months. Also, I mostly go to play Squash, the courts aren't well maintained and on top of that you rented it out to a private group at the peak time when I used to go to play.
Not just that you increased the fees yet again for a gym which is only getting worse for members.

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Mehdi Sabet

★ 5

Great accessible, clean, organized, helpful staff, for workout place, bravo.

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Fatima Acosta

★ 5

Exelente

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EARL CLARKE

★ 5

Very Clean Club, and the people there are friendly…

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Bertine Adou

★ 3

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Daniel “funnysideup” Chowanec

★ 5

Everyone who works at the white plains location is always nice and helpful, the workout areas are organized and the locker rooms are always clean, from the people at the front desk to the trainers and cleaning personnel they never shy away to give you a friendly hello

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Stephanie Aguilar

★ 3

Better than planet fitness however machines are old and shortly after I got my membership they removed the filtered water machines😩

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Camille Worrell

★ 3

Please bring back the Matrix elliptical machines as there is only two at the moment and they are often in use. This machine is easier on the knees.

The bottom floor has far too many machines and is crowded. Meanwhile, the top floor has two grassy areas that is not used to full capacity. There is no balance.

Also, the bottom floor requires better ventilation. It stinks of cannabis smokers and is off putting when crowded.

Best,

Source: Google

Donald Washburn

★ 5

I really appreciate your gym and what it has to offer

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It's All About The Mac

★ 1

Staff refused a posted offer of a complimentary visit. Even though they had called me several times with special offers.

Source: Google

Justine Samantha

★ 1

EDIT:
The trainer is Arnold. He will not get you any meaningful results so think twice about choosing him. He does a lot of chatting during sessions and I have seen people working with him for years who still lack the basic proper form of a squat. He hosted a class that was not consistent - class was good, but he does it very randomly so you can't measure your success.

The managers are Corey and Kevin! Very rude, inappropriate and unprofessional. They should really find new managers who actually care about fitness. Both Corey and Kevin do not represent what a gym should be about. Its very sad.

Firstly, I want to say that I appreciate the recent strides to improve NYSC White Plains experience with the recent equipment/layout refresh, but these are just bandaids for many larger issues at the club.

I have been a member for 20+ years and in recent years (since COVID), the staff has behaved less than favorable if you communicate a complaint or valid issue with your experience which tells me they do not prioritize member satisfaction, have a basic understanding of their policy and lack proper training to handle these types of situations.

Choosing to not name, names to protect those currently employed by NYSC; however, the trainer I worked with was frequently late to sessions that were fully paid for. He often needed to reschedule sessions that would expire when not promptly re-arranged. He would often socialize with members during my sessions which was incredibly distracting and frustrating. And instead of helping me resolve my concerns, he would be combative which turned something I enjoyed into a chore.

While he did start out strong, it was very disappointing to observe how quickly his performance declined during my 2nd year working with him. Thankfully my contract ended and I was able to hire a trainer outside of NYSC who exceeds my expectations.

In addition to training, some members have acted very distastefully and are not reprimanded for their behavior.

I will say there are few great staff members and I've made many long time friends through the gym.

The club has the potential to be amazing, but they are a ways away if they continue to only make superficial updates. Overall, it is a basic gym to get the job done, but if you want a more personalized, luxury experience try getting a secondary membership at a private gym!

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Gary Lipson

★ 4

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Tyler Nichols

★ 1

Rent the basketball court to all of white plains during peak hours. Advertised a pool that I been here months and haven’t seen open yet. Paying big gym prices for a oversized planet fitness.

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Adam Schommer

★ 1

Honestly? This gym has gotten steadily worse since we joined. Exercise bikes used to have cool programs like games and race courses on their screens, no more. Now, the two main reasons we joined in White Plains are no longer available - pool is closed for construction, big studio upstairs is closed because of messes left by other users: can’t even sign it out since management took the easy way out and just locked everyone out.

Keep taking stuff away, better lower the price of membership also. God I miss the Tarrytown Y.

Source: Google

Betty Dino

★ 3

It’s ok. Really not happy about the parking fees. Considering what we pay, parking should be free. Monthly rates are not competitive and keep getting higher. Besides that, equipment is good but many times isn’t working which is frustrating. It’s clean, so no issues there.

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Kim Silvera

★ 5

Back after almost 2 years and 2 total knee replacements (same knee). Cycling, balance and strengthening are my current goals, but looking forward to clearance for pool workouts. NYSC has everything to get my groove back.

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Donald Lalla

★ 3

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Clifton Newton

★ 5

It really felt great to return back to NYSC since March. It was ready, walk in check your temp, they instructed you to wipe devices before and after workouts. Its extremely clean.

Thumbs Up
CDN

Source: Google

Natasha Brown

★ 3

Great Gym but a third of the spin bikes aren’t working. Manager told me to fill out a card or tell the instructor…. But I’m telling you and your the manager available!?!?!? Membership is too expensive to have so many bikes out of commission.

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Todd Cavanaugh

★ 5

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Carlos Gonzalez

★ 3

The place. Need to clean better

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Austin Brown

★ 3

Terrible customer service, they rely on corporate technicalities, instead of listening to their customers. Men's locker room is dirty and in disrepair. If something breaks, expect it to take a very long time to get repaired. They also make it very difficult to cancel your membership, which should be illegal. Only after I threatened a Google Review did they cancel my membership without charge so I've changed this from 1 to 3 stars.

Source: Google

cindy Cabrera

★ 5

Nick is a great trainer. Takes his time to explain each workout. His very passionate about his workout. I've learned so much from him

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Dee-Dee Lyte

★ 4

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John Ferrari

★ 5

Significant improvement with the recent remodel. But don’t tell anyone, it might get too crowded.

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Shawnee Menendez

★ 5

AnnMarie Hunter's ZUMBA class is great. She is a great instructor. Easy to follow the steps with her. She gives great instructions and keeps a good pace! 🫶🏼
Friendly knowledgeable front dest staff Thank you Kevin!

Source: Google

Juan Melendez

★ 1

I joined this gym in April 2024. At first, I was really excited due to all of its amenities and size also its location.

But slowly, every single amenity has broken down . First, it was the pool, which I get. It seems expensive.

But then it was the sauna and it’s been almost months and has not been working . The steam room works, but it’s disgusting has not been cleaned and probably 3-4 weeks. There is hair and mildew everywhere.

At minimum, the place should be cleaned and it’s not. I’d love someone from upper management to take a tour. This is ridiculous

Source: Google

Deb Margoluis

★ 5

Sandra gives a phenomenal total body class & she’s a pleasure too.

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Victoria Granger

★ 2

It just seems that no one cares in this gym...
People don't change their shoes in the gym, they don't clean the equipment after themselves or even use towels...
Weights are never in the right place, so expect to spend half of your training trying to find the correct weights... looks like even the staff has given up

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Karim HAMMAMI

★ 4

The gym experience was amazing, staff were great and friendly but some of the equipment needs to be renewed but other than that it’s a great gym.

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Helen Rafferty

★ 5

Sinda is an excellent instructor and keeps her routines fresh. This is truly a ballet barre class.
She also makes a point if knowing everyone’s name unlike sone other instructors who only speak with the sane 3 or 4 people and never ask others their name after 2 years in the class. Customer service is very important. This is a business

Source: Google

Carol Mitchell

★ 5

Sinda is encouraging, motivating , and an excellent instructor, both in Yoga and Barre. I always look forward and enjoy her classes.

Source: Google

Jasmine Ramirez

★ 5

I love Tracy Tellain’s total body conditioning classes. I get the best work out and have so much fun. Ever since the first class, I knew I wanted to go to every one! I wish she had more classes so everyone can experience how great it is! Can’t wait for the next class.

Source: Google

Joe Quinones

★ 5

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A.T A.T

★ 3

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Segunda Garcia

★ 5

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Laura Antsygina

★ 4

Recently became a member at the White Plains location. Attended almost all their classes and by far the best group workout is Tracy's body conditioning on Wednesdays @7pm imo. Can you please add more of her classes to the club's schedule? Thank you.

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Lalit Rathod

★ 5

Perfect Club guiezzzzz🤩✨🤑

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Tracy Larson

★ 5

Mary T is the best! She brings the energy, enthusiasm, and skills to make workouts fun and intense. More Mary, please!!

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beth chege-goodson

★ 5

Thanks a million for your help. You are the best ever . God bless you and keep doing a good job. You always make my Saturday

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Ryan D

★ 5

Excellent and friendly staff. Know my name and always greeting me in and out.. gym has all you can need

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Elena Davidiak

★ 5

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Phil OKeefe

★ 5

Your employee Cal, was personable and professional in handling my issue

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Ollie Galkin

★ 5

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Steven Bordoni

★ 2

Men's locker room shut down at 12 so the female cleaning person could clean. There was no sign indicating this would happen. Apparently an announcement was made. I didn't hear it because I was in the shower. I stepped out of the shower and heard the locker room is closed. I had to get dressed soaking wet. SMH.

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Maryann Croce

★ 5

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Val

★ 3

Over all decent. The lower level is like an oven. No AC or ventilation. I can’t work out like I would like to, i’m afraid I might pass out. Therefore. I take it easier. I know, I could go upstairs, but down stairs have what I need.

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Cynthia Avena-Castillo

★ 5

She was awesome as usual!!!!

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Andrew Pinkowitz

★ 5

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Elaine Lampkin

★ 5

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Elaine Courtney-Haas

★ 4

Club is getting better. Love the instructor, Debra. Wish there were more classes, and that the pool was open!

Source: Google