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GW Hoffman
β 3
Source: Google
Bryan Palacios
β 1
I let the management know about canceling my membership because I was going to study abroad in college, and even though I canceled the contract. They charged me the next month in advance and charged me with a $99 cancellation fee for canceling my membership! Do not join this gym!
Source: Google
Jason Arsenault
β 1
I've called several times over the past 3 weeks to review charges on my CC. Left multiple messages for the manager to return calls with no resolve. The rate for my second member went up beyond the alerted amount. Check your CC bills to make sure you are being billed accordingly.
Source: Google
E Gomez
β 5
This place is A gem! So empty but small and efficient it has everything I need, I wish there were more cool and modern machines but hey we canβt have everything in life, locker room needs a touch up, they should have glass doors instead of curtains and we should try and change lockers, instead of wood have steel. Staff is alright, they also have a private bathroom around the weight area that comes in handy.
Source: Google
Carol Nickelson
β 3
had to take a cold shower after my water exercise,water was cold.
Source: Google
m k
β 5
given it's size it's a surprisingly complete and tidy gym. has a pool. pretty well maintained. friendly. smallish locker room but it's never crowded anyway. i walk all the way from 78th and i'm closer to the 80th and 73rd gyms
Source: Google
Jamie Borowicz
β 3
Source: Google
Jeffrey Diaz
β 5
Source: Google
Chen Zhehan
β 3
δΈθ¬θ¬
Source: Google
Stephanie Hocking
β 5
Source: Google
tan mun
β 5
Source: Google
Hell2Joy
β 2
They're probably ok if you don't give them your credit card for automatic payments
Source: Google
Nolan Murphy
β 3
Source: Google
Agapito Garcia
β 3
This is the definition of a neighborhood gym. Mostly if not all the people there are locals. Has a pool which is increasingly rare for gyms. Adequate workout equipment with a TRX area. Boxing area could be slightly better. More for health than aesthetics
Source: Google
Mika Korvyakov
β 5
Source: Google
Eelin Wilson, MD
β 5
Family swim for free Fri and Sunday !!
Source: Google
Azima Leyla
β 5
Great club nice staff
Source: Google
Xin Zhao
β 5
Source: Google
Philipp Kirschbaum
β 1
Most run down gym I've ever been to, and this isn't my first NYSC. You'll have a hard time finding a machine or weight that isn't covered in rust or just plain falling apart.
In a span of 20 minutes someone fell while trying to walk around a hole in the ground and I watched someone ask a staff member to clean up a pile of ???shattered glass??? laying in the weight area. Later that evening, I cut myself on a rusty machine whose grip was half torn off. I'm surprised this place passes city codes....
It must be said that regardless of how terrible this gym is, the staff is top notch and does their best with what little they have to work with.
Source: Google
Jeffrey Lu
β 5
Source: Google
Nikki Mazer
β 4
Nice lap pool, a bit crowded
Source: Google
Kenneth Maldonado
β 5
Source: Google
Brian
β 1
Tiny, layout is terrible too. Guys working out in flip flops was last straw for me
Source: Google
Seamus McManus
β 4
While this club is one of the smaller and quirkier of the New York Sports Clubs, its small size and intimate atmosphere make it a very comfortable place to work out. If you are interested in swimming, try to fit the off-peak hours into your schedule, or you might have a long wait for a lane.
Source: Google
Tim R Hutchins
β 4
One of my favorite NYSCs in the city. It's not the biggest, but this club has four significant positives:
1. all staff members are extremely friendly and welcoming (unlike many NYSCs!)
2. the equipment is in good condition (unlike many NYSCs!)
3. it is reasonably uncrowded, even during perceived peek hours (unlike many NYSCs!)
4. the swimming pool is great, albeit small and busy.
My advice on getting the best our of the pool is to review the pool schedule and work around the busy periods. Often two or three of the lanes will be booked for events, limiting swimming to just one of two lanes, but ironically, I have found these times to be great because nobody else goes!
Overall, this is a good gym in a good location, that is a shining light for the NYSC group, that often flatters to deceive.
Source: Google
jeff goldberg
β 2
Small facility, great for a quiet workout. Has a pool which is rare in NYC. Locker room in desperate need of an upgrade. Treadmill machines are always broken. Terrible and lazy management.
Source: Google
Julie Ranti
β 5
Rafael and his team are fantastic. The club is very clean, it is not too crowded, and Rafael and his welcoming smile can't be beat. I highly recommend this club!
Source: Google
Chad Woodard
β 4
The staff is really wonderful, friendly, and so helpful. Iβd give them 5 stars no problem. The equipment however leaves a bit to be desired, either being beat up and outdated, or inoperable. The pool is a great benefit
Source: Google
Joanne Delpilar
β 5
Source: Google
Jeff London
β 4
Source: Google
David Doherty
β 4
Nothing special but at the price its a bargain! Staff are all friendly
Source: Google
Nick Siegel
β 5
This place is amazing. Not only are the facilities great but the staff goes above and beyond to give you the best possible experience while there. Rafael is especially great and has always gone the extra mile to be accommodating. I've been to a few New York Sports Clubs and this is by far my favorite. Can't emphasize enough how great it is.
Source: Google
Vicente Delima
β 4
Source: Google
Isabel Ponce
β 5
Source: Google
Julian Rothschild
β 2
BE AWARE! Increased rate without informing because βstates we can do so in the contractβ. Poor customer service.
Source: Google
Yasushi Hamao
β 5
Nearby, convenient and clean.
Source: Google
Erwan Blouquin
β 4
GΓ©nial
Source: Google
Marc Beach
β 4
Source: Google
Marc Beach
β 4
Source: Google
DA A
β 1
Terrible customer service. One manager told us one thing in writing and then she left this facility, and the new manager (Agustus) totally denied everything she had told us (in writing) and was literally yelling over the phone... never seen such bad customer service. Theres absolutely no oversight at this gym and anything goes ...
Edited July 15, 2017
The response to my message with a email to reach out to their customer service department was useless... Been a month and I haven't heard back from them ... Also, cancelled my membership (at my initial review date) and two months later they're still charging my credit card ... This is the worst business management I've ever seen. Please stop charging me. I am not a member anymore!
Source: Google
Walter Guilfoyle
β 1
Source: Google
Wesley Garcia
β 5
Source: Google
Manolis Pappou
β 5
Love this gym. It's inside our building, clean and neat, fine equipment, friendly staff, almost never overcrowded when i visit, all rooms sunny.
Source: Google
0 0100
β 5
Source: Google
Ben Aviv
β 4
Source: Google
Rebecca Wang
β 3
It's also hard to find. The gym is inside of an apartment building. I found it under doorman's help. A little bit small for popular class, especially Jordan Brock, one of my favorite instructors. However, the management people are very kind and friendly. Thanks again.
Source: Google
Ask la Cour Rasmussen
β 4
I love the pool there. It's that simple
Source: Google
Cristina Metgher
β 1
Friendly staff, there were issues with the swimming pool but they seemed to have solved it.
*reducing the rating as they charged my cc multiple times without letting me know, and refused to return the money.
Source: Google
Caleb Calk
β 5
I have used this gym for at least six months now, and love how efficient, clean, and small it is. It is almost never crowded, and the staff are always friendly, accommodating, and happy to answer my questions. The cost is nothing compared to the benefits. I walk out of my way to go back to this gym, and think you would too!
Source: Google
Samuel DeVore
β 5
Source: Google
Joy Day
β 3
Source: Google
Lisa Ferrell
β 4
Staff are polite; it's a quiet location; the treadmills are noisy; the studio is always empty. Because NYSC does not staff a female at all times, the women's bathrooms/showers can be messy at times.
Source: Google
Andrea Rafael
β 2
Was there at 5:30 am, when the place was supposed to open but nobody was there to open it until about 5:59 am when the lifeguard showed up for the pool (which is supposed to open at 6 am).
According to others who were waiting there with me, this is a common practice at this gym and a lot of people have to skip their workouts because they don't have time to wait for the staff to show up and open up the place.
The pool itself was quite good, clean, good temperature. Showers are clean, the gym has towel service and toiletries.
It would be a great experience, if the employees respected the clients by showing up on time!
Source: Google
Christian Diaz Ordonez
β 1
Gym ok. Lockers are typically dirty. Even though I am a student, got charged full fees and when i wanted to cancel, they charged a ridiculous cancellation fee. Never again. Please avoid this place.
Source: Google
Andrew DelGrosso
β 2
Source: Google
Joshua Landrau
β 4
Source: Google
David Cooper
β 3
Good gym but overpriced. Pool & locker rooms are dirty
Source: Google
aneuris Rodriguez
β 3
Source: Google
Lightbueaty28
β 5
Staff is welcoming gym is great always on point.
Source: Google
clairmonte bend
β 3
Source: Google
Xinyue Li
β 1
I live in the same building. The Customer service is horrible. I 've been in this club for more than one year, when I change my credit card, they asked for more than $60 for the change fee after 3 months. But nobody tell me at all before!! And the charge extra $38 dollar to fix your rate without notice. They cancel my membership by fault and ask me to pay to recover it. the loker room is sticky like men's feet and swimming pool smells bad too. You can't even get of the smell after shower for 2 days. People call me walking Dettole now because I smells like so. They use every excuse to charge you extra money. People at front desk are really unfriendly and know nothing about the membership thing. Call serveries are never reachable. You will get in to endless trouble when sign up/
Source: Google
Nadeem Qasem
β 4
I can only give this gym 4 stars and that's only because it has a pool. Other than that it's very small and I've never seen such few treadmills in a nysc.
Source: Google
Naveen Paddu
β 2
I have been a member here for almost 4 years now. The gym has undergone a lot of changes. Originally it used to be a "Crunch" Fitness franchise. I had just moved into the building and signed up immediately. I remember it being well maintained, with small amenities such as towel service and friendly staff. A few weeks later, unfortunately it became "West End Sports Club" under new ownership. Since then the gym has gone downhill. The ancillary staff changes every few weeks, the Management acts like they care but do nothing to appease any of the patrons concerns. The gym has many safety hazards that could prove to make a nice lawsuit if one were to be injured (uneven gym flooring, free weights littered on the ground, machines too close together creating fire hazard). Recently the gym bought new equipment which is nice but several of the machines are still "out of order" and it has been over 6 months. Smaller pieces of equipment such as a tricep pull down rope are frayed but the management either does not notice or does not care to replace it. There is no towel service. The management does not care if you threaten to quit. I would prefer some of the older equipment/machines because they actually worked.
The gyms fitness classes are a joke, with 3-4 people in attendance at most. Many girls quit because of this very reason. Another problem is that there is no staff to actually enforce weight re-racking rules as well as cleaning up after yourself. There are speakers in the gym but the music is barely audible. There are Broken mirrors which the gym tries to hide by covering them up with old gym mats. The 3-4 TV's look like they are from the 1970s and do not work half the time.
The only reason this gym has members is because most of the members live in the building and it is convenient. If a new gym opened up across the street at a similar price point, I can almost guarantee this place would shut down in a few weeks time.
Source: Google