★ 1

Hey I was a customer at the Williamsville location before it shut down and I have a bunch of classes remaining. The manager there gave the option to transfer to downtown or receive a refund. I chose a refund because the commute to downtown was too long. I have not received a refund to date. I have spoken to multiple people at the Downtown location in Buffalo who said they would escalate it to the Gronkowski owners. I have not heard back from anyone or received any money. It’s been close to a year now and I have called probably 50-100 times. The training was great but this customer service after the location closed is terrible. I am not sure why they treat people like this. At this point I’m not sure what to do. A company cannot promise a refund and then disappear on their clients.

Source: Google

★ 5

This is a proper gym for personal training! My trainers (Haley and Bregan) are the best - I was recovering from a sports injury when I started and they worked with me to regain strength - always pushing me hard but just the right amount!

Source: Google

★ 5

NexGen has a great setup for personal training, and my trainer Jess has been great! She has a full workout plan set up for me every time I come to the gym, we always start and finish on time, and my 45 minute sessions are really efficient (and tough!). I always leave feeling like I had a great workout. I would highly recommend NexGen Buffalo for personal training!

Source: Google

★ 5

Working out with the NexGen team in Williamsville has been a transformational experience for me. When I started four months ago, my primary goals were improved balance and stability. But I have improved in so many more ways, too, including strength, agility, stamina and attitude. And I can't say enough about the team. I have worked with each of the trainers several times, and each time I learn something new about fitness and exercise technique in general and myself in particular. This has been one of the best decisions of my life. I love going there!

Source: Google

★ 5

I highly recommend signing up for NexGen Private Training in Buffalo! Jess & JB are the two female personal trainers I work. Having zero personal training experience, a female trainer as well as a private training room were non negotiable for me beginning my fitness journey. These ladies have pushed me to limits I did not think were possible! Their encouragement and enthusiasm have helped keep me accountable and has boosted my confidence. I encourage you to check out NexGen’s Recovery Rooms. They are fantastic, relaxing, and personally I feel they are essential post workout. The entire Buffalo NexGen facility is extremely clean and comfortable! Again, I highly recommend!!

Source: Google

★ 5

Very knowledgeable team of trainers helped me regain fitness in spite of hereditary back problems. Results far exceed what I thought was possible. 100% recommend!

Source: Google

★ 5

This fitness and recovery center is like no other. In the heart of downtown, having access to a great team who work towards your success, is always encouraging, engaging so kindly, & truly being the best team together and individually! They are all really geared towards your sole success. I really enjoy this company and am so excited for their growth in Western NY!

Source: Google

★ 1

Not authentically community oriented to the people who live in the neighborhood.

Source: Google

★ 5

I started going to this gym about 2 years ago with the intent of just buying 25 sessions and calling it quits after that. That was impossible to do because of my favorite trainer, Jessica! Jess always has intense workout plans tailored specifically to me & pushes me when I feel like giving up, which is what I need. The trainers really care about their clients & making sure us as clients are seeing the results we want to see. On top of the personalized one on one workouts, some more added benefits to the gym is the 6 days a week access to their cardio equipment and also the salt room/sauna/or ice therapy if you choose to do the recovery package. Highly recommend this gym. Working out hasn't become something I feel I have to do, it's something I WANT to do & I give full credit to Jessica - she makes it fun, all while pushing you & holding you accountable.

Source: Google

★ 5

I have been working out at NexGen with Jess for about 7 months now and LOVE it. Jess is very educated in personal training and she helps her clients reach their goals quickly. I've had a few different trainers in my life and she is by far the best. She cares about her clients by listening to their needs/wants and you can tell she puts time into making the individualized workouts to cater to that.

The facility itself is top notch. The recovery is something that everyone needs to experience - truly life changing!! The overall environment at NexGen is so welcoming and makes working out enjoyable. Highly recommend giving them a try!

Source: Google

★ 5

I work near the downtown Buffalo location and contemplated joining Next Gen for several weeks before I finally did. I wish I hadn't waited so long. I love this place. I've been working out here for seven months and it has made a significant positive impact on my life. I work exclusively with Noah, who is not only extremely knowledgeable, but is also a fantastic teacher. He cares about you as a whole person and he listens just as well as he coaches. He has helped me improve not only my overall physical health, but my mental health as well. His knowledge is sound, practical and thorough. The difference he has made in my life is immeasurable... I have also come to know and rely on Jessica (Jess), who is another trainer at the downtown facility. She's personable, accessible, and her knowledge is limitless. A Ms. Buffalo champion, she is the real deal. She is inspiring, and I have seen firsthand how tirelessly she works on behalf of her clients. The other trainers whom I don't know personally are always welcoming when I see them at the gym, and they give off a great energy. It lets you know you are valued -- and is a far cry from "big box" gyms where employees at the front desk barely notice you as you walk through the door. I strongly recommend Next Gen Fitness.

Source: Google

★ 5

I joined NexGen 3 months ago and have seen excellent results already. It's exactly what I was hoping for, plus some. My trainer Noah has a scripted plan for every session, including exactly how much weight for every exercise. Everything is ready to go when I get there, and it's an extremely efficient and effective session every time. He also is exceptional at communicating the best ways to ensure my form is effective and healthy - which is great for someone with limited lifting experience prior. I just renewed for 30 more sessions.

Source: Google

★ 5

This place is awesome. All the people who work here are extremely knowledgeable, friendly, and enthusiastic. They are high quality individuals who you can tell actually care about helping you improve as a person. The salt room they have is a wonderful spot to relax and read a book, while taking in its numerous health benefits. The saunas they have are also very nice. Overall just a really well run place, that offers a lot... definitely recommend.

Source: Google

★ 5

I love this place. The trainers know exactly how hard to push to make sure I'm getting the most of my workout. The staff is friendly, knowledgeable, and motivated

Source: Google

★ 5

I’ve been at NextGen since July 2022, and I absolutely love it there. At first I thought it was like every other fitness place but after the first visit it changed my perspective. All the trainers care about their clients and they make individual fitness programs based around what you want to achieve with their 1 on 1 45 minute sessions. They also have a scanner to help track progress and to see what has changed from the previous scan. They have helped me find my motivation again to work out. Would highly recommend.

Source: Google

★ 5

I highly recommend NexGen Fitness. I joined about nine months ago and have had fantastic results. The trainers are great – the workouts are well-planned and challenging. The facility is spotless and scheduling appointments is very easy and flexible. I’ve never looked forward to working out as much as I do at NexGen!

Source: Google

★ 5

First off I would like to say how much I enjoyed the training here at NexGen. I remembered calling to inquire about the personal training and was then asked to come in to see what was offered along with options. The staff took time to explain everything to me. I also took advantage of the Recovery. The angelic Salt room was great. The IV hydration was the best! I was able to schedule my sessions with full recovery and hydration when needed. They were super flexible with my work schedule. I was also able to meet the owner, he is very welcoming. I would recommend anyone to come in and be apart of the NexGen family.
LaToya🐶🐢

Source: Google

★ 5

I cannot recommend NexGen enough!
I joined in January 2022 and have been thrilled with my experience and results. I hadn't worked out in basically a decade, so the idea of joining a gym was very intimidating. The team at NexGen immediately made feel at ease and comfortable in a very unfamiliar environment. The trainers are very knowledgable, supportive and inclusive. The one-on-one element ensures that you're getting the most of your workout and really maximizing your 45 minute session. The facility is state of the art and do not overlook the recovery rooms which are amazing.
No matter what your fitness level or goals I encourage you give NexGen a try!

Source: Google

★ 5

I've been with NexGen for almost three months now and it has truly been a game changer for me. The trainers are incredible, and their level of professionalism, knowledge, and enthusiasm is unmatched. The sauna and salt room have also been an essential part to helping me find balance between hard work and recovery. I can definitely say that I have noticed a complete change in my physical and mental health since finding NexGen. The trainers really do meet you where you are and I would recommend for all levels of fitness.

Source: Google

★ 5

In the month since I signed up with NexGen I have been delighted by the professionalism and kindness of the staff and the thoughtful and challenging workouts and the inviting set up of the space. I am just getting back into weight training after a long COVID break and I love that I can walk here from work in a few minutes, come during lunch, get in a workout and be back at the office within an hour. It's also a cool, inviting space. The plants are real. The eucalyptus scented towels in the little fridge are a luxurious touch. There's a string of workout rooms facing windows and the natural light that comes in all around is great. And, NexGen is not crowded. The spaciousness, combined with the terrific training staff, has me completely sold on the place. Thank you NexGen.

Source: Google

★ 5

I love this place. I've been working out at NexGen for more than 6 months and rarely have I done the same exercise twice. All of the trainers are excellent motivators, and they all have a different approach to their training sessions, so you will never become bored with your workout routine. I highly recommend NexGen whether you go there for all of your workouts or mix in sessions with your other training.

Source: Google

★ 5

I have been going to Nexgen for the past 6 months. I needed a kick start back to working out after a few lazy years during Covid. I am over 60 and not a fitness queen but like to stay in decent shape. The trainers at Nexgen are absolutely wonderful. They encourage me to do more than I think I can without being pushy. They are motivational, knowledgeable and super nice! The gym itself is very well outfitted, clean and comfortable. I have them to thank for getting me back into a workout routine. I would highly recommend Nexgen to any one, any shape, any size, any age!

Source: Google

★ 5

I wanted a workout facility that offered a healing component, as I injured both of my shoulders doing construction work. The ice water compression wraps, Zen-atmosphere salt room, and infrared sauna booth actually helped in my recovery. Not only did my injured joints become more flexible and strong, but I found myself smiling as I finished each recovery session! I refer to this place as ‘The Spa’, when I tell people about it. For anyone working downtown, this is a great transition between stress and going home…

Source: Google

★ 5

NexGen is a great place to get excellent training in a private environment. No crowded gym or waiting for your turn on equipment, it's all yours during your time. Easy to make an appointment around an irregular schedule, and very accomodating for changes under current life circumstances. The recovery area is like nothing offered at your standard gym, the infared sauna and salt room are great post workout physically and mentally. It really makes you feel like you've done your body an extra service after physically pushing yourself. The locker rooms are clean, again essentially private, and offer some extra considerate touches that take it to the next level.

Source: Google

★ 5

I have been a member for about 4 months. I couldn't be happier I joined. The trainers are amazing - fun, nice, great attitude, and knowledge. They change the workouts to be challenging and interesting. I actually look forward to showing up and doing the workouts. I've seen a decent amount of change in my body and energy in the short time I've been a member.

Source: Google

★ 5

This facility has changed my whole philosophy and outlook on my lifestyle, nutrition, and developing healthy habits that stick. On top of their great equipment, their state of the art recovery services, the X-Factor here is their incredibly knowledgeable, and supportive staff (who are just as motivated to train you as you are to be trained) - You are always greeted with a smile and a welcoming atmosphere. The trainers are always eager to answer questions you may have and help you achieve the goals you set for yourself and with them during your assessment.

I highly recommend this place to anyone like me who was struggling with their weight on and off for years. At first I thought personal training was a good way to be held accountable. Now, after being a member of NexGen since October, and the seeing the progress and results - its motivated me to keep improving myself every day!
I’ve learned so much about myself, my health, and I am so thankful I joined NexGen Buffalo.

Source: Google

★ 5

Jen G and the staff are caring, open and wonderful people that want their customers to shine. The facility is immaculate and they have excellent cutting age tech to serve you. I love the salt cave for Heliotherapy. Highly recommended!!!

Source: Google

★ 5

Source: Google

★ 5

Very knowledgeable and friendly staff and trainers. Perfect place for one on one attention with no distractions. Would highly recommend for all levels of fitness training.

Source: Google

★ 5

NexGen Fitness Buffalo is an amazing place to workout. The atmospher is outstanding and when you walk in everyone says hello and ask how you are doing. All the trainers care about you and encourage you to go beyond what you think you can't do. The private training rooms are one of my favorite it's just you and the trainer no distraction. And after you work out sitting in one of the recovery rooms either the Sauna or the Saltroom is the perfect ending to your workout. Definitely a gym you need to check out you will fall in love with it.

Source: Google

★ 5

What a great place to work out. The trainers are excellent and really know how to push you. Love the private training rooms not many gyms offer this. And after my workout I have really enjoyed the recovery rooms. The
Salt room and saunas.

Source: Google

★ 5

Absolutely love going to NexGenFitness in Buffalo! Every trainer is professional, knowledgeable and personable. They all genuinely want to see you succeed and do well and care about your progress. All of the trainers, Daniel W especially, always push me and encourage me through workouts. Can’t wait to keep coming back!

Source: Google

★ 5

Love the atmosphere and focus on total body health. The trainers are knowledgeable and able to modify programs for your specific health and fitness goals. The after workout sauna is an excellent way to pamper your body and mind! Highly recommend for anyone wanting to make taking care of yourself a priority!

Source: Google

★ 5

I have worked with Nexgen fitness for the last 8 weeks. I have seen the best results with them. My initial goal was to fit in my dress, that i haven't been able to for many years. I was able to accomplish this in 6 weeks. Additionally they have great recovery programs that include sauna and salt rooms. I have terrible seasonal allergies and asthma, salt room has helped me keep my symptoms at bay. I highly recommend Nexgen to everyone! I have worked with all the trainers there and they are always flexible with scheduling me and very supportive of my goals.

Source: Google

★ 5

It's a beautiful facility with some great amenities like the salt room and infra red sauna. But the trainers are the best. Knowledgable and very friendly and just great to work with.

Source: Google

★ 5

I have been a member of NexGen Fitness for 8 weeks. It started with an assessment which included a total body scan. We established my fitness and nutritional/wellness goals. I was provided a personalized program which I am able to track from their interactive App. I am working with Jen who I consider My health and wellness coach. I can already see a difference in my energy level,sleep and my general disposition. A week from today, I will get another total body scan. We will then review the progress I have made over this 8 week time period. I am hoping to get a good " report card"

Source: Google