★ 5

I've been a member of Orangetheory Fitness (OTF) for three years, primarily attending 3G and strength classes. I've also explored other boutique gyms, a pilates studio, and corporate gyms in the area, so my review will highlight what makes OTF stand out for me.

**The App:** The app is easy to use and syncs with Google and Outlook, making it convenient to view the classes you've signed up for. You can see all your progress in the app.

**The Studio:** There are plenty of lockers and a coat room available. The studio features two restrooms and three showers, which are usually free for a quick shower after workouts. Although I haven't used the showers, the studio and restrooms are consistently clean. After workouts, coaches distribute sanitizing wipes for everyone to clean the dumbbells and equipment we used.

**The Workouts:** The workouts are well designed to accommodate different fitness levels. There are rowers, treadmills, and floor equipment such as bosu balls, TRX bands, dumbbells, benches, and medicine balls. I appreciate how each strength portion of the class targets specific muscles, making it easier for beginners to follow along. There are also different challenges throughout the month as well as benchmark workouts which helps to see your progress.

**Community:** One downside is that people don’t engage with each other much. I've observed a friendlier atmosphere in other places, even during trial classes, where people were more welcoming and helpful.

**Staff:** The staff are generally helpful. There’s always a front desk attendant who checks you in and records your name for the stations. I mention this because I didn’t encounter a greeter in three other places I tried, which made it challenging for new members to figure out who the coach was or where to go for workouts.

**Coaches:** The coaches are always willing to help, despite leading multiple sets of people and timing the workouts. They make an effort to recognize individuals by name and correct any improper form. The coach also selects the workout music, which is important; in one of the other gyms I tried, they played hard rock music at 6 AM, which I didn’t enjoy at all.

**Equipment:** The studio offers limited equipment, just the items I mentioned above. If you prefer using machines beyond body weight or dumbbells, this gym may not be suitable for you.

**Inside the Studio:** There are 12 stations in each section: floor, treadmill, and rower, and everyone picks their own station. This setup is different from what I’ve experienced in other gyms and allows me to work out in my personal space comfortably. There are 3 large screens that you can see your progress and heart rate during the workout if you have their tracker which is an extra cost but you can also rent for the class. And another thing that I like is the two screen in the floor area that shows the current workout set. Coach always demonstrates first but I always forget it the next second. In the other places that I've tried, all, of them, use white boards or electronic boards to write the exercise set. But it's very helpful to see the demo screen continuously running.

**Price:** Membership levels vary but are in the same price range as other facilities I've tried.

Overall, I would recommend OTF as a boutique gym if you want to work out for an hour without any guesswork.

Source: Google

★ 5

Friendly and welcoming staff, let an out-of-towner fit right in. Clean facility, classes were run well, coaches are high-energy and professional.

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★ 5

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★ 5

I love this studio and the energy the coaches bring to our workout!! Great environment for a great workout!

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★ 5

I own Point of Balance Grooming Studio a men’s salon and spa located down the street and my client Aaron recommended Orange Theory. Like him I want to prepare for a vacation I’m going on in August and just want to look and feel my best and build some muscle.

So I signed up last week for the free class and loved it! Seth is such a great coach and a very friendly guy.

Today I signed up for the unlimited membership and did my second class which was a 50/50 class with Seth and obviously loved it. Orange theory is really helping me to stay motivated and push me harder. Looking forward to my 3rd class tomorrow.

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★ 5

Such a positive environment!!! Highly recommend this gym for anyone looking to start a healthy regimen or looking to advance their current routine!

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★ 5

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★ 5

I felt the best I ever have after my first class at Orange Theory. Everyone was so welcoming on my first day and Seth coached an amazing class. Unforgettable and amazing experience!!

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★ 5

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★ 5

The workouts can be as challenging as you want them to be, and the class goes by fast! You get the perfect combination of cardio and strength training. The coaches are always welcoming, encouraging and helpful. Great place to get fit!

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★ 5

Awesome classes with a variety of options, friendly instructors, great music, overall a friendly, energetic atmosphere!

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★ 5

I would never work that hard on my own. I was a little nervous about taking this class, but it is the best class i ever took. I love Orangetheory and love love the instructors. Janice Egan

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★ 5

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★ 5

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★ 5

Best workout, coaches, staff and community! Look no further than OTF!

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★ 5

Orange Theory Syracuse is the most accommodating gym for people with physical restrictions who need modifications, but still want a great workout. The coaches are great, the atmosphere is motivating and the workouts check all the boxes. I actually look forward going to the gym because of the coaches at OTF Syracuse.

Source: Google

★ 5

OTF workouts are thee most efficient use of time to achieve every participant's endurance, strength, and power goals regardless of age. I enjoy throwing my all into OTF's well-researched, heart-rate monitored, fast-paced, well-coached workouts 3-4 times/week. The OTF workouts maximize results in the least amount of time week in week out. The workout music and working out with other participants in every session is highly motivating and fun as well.

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★ 5

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★ 5

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★ 5

Love this place once you start going you are addicted

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★ 5

So many positive things to rave about
- staff are energetic, friendly, motivating, happy and challenging in the best of ways
-atmosphere is positive, loud upbeat music, coaches going over workout in real time, dim lighting which is great
-they always have member specials
-accountability with booking classes in advance forces you to really carve out time for yourself and stick to it

Enjoy OTF🧡

Source: Google

★ 5

The workouts at Orange Theory are challenging but doable. There's also room for growth and to continue pushing yourself in these workouts as well. I love the variety of exercises/workouts and I love the simultaneous feeling of competition (within yourself) and team dynamics. Beyond the workouts, the coaches, staff, and fellow teammates are always so supportive/encouraging. Being new to the Syracuse area, this has been a wonderful way to meet my fitness goals while also building a strong sense of community. I'd recommend this gym and Orange Theory in general to anybody.

Source: Google

★ 5

Staff- high energy, supportive, cheerful, positive, and the coaches challenge you in the best ways!

Ambiance- dim lighting & loud music that gets you pumped.

Energy- electric, buzzing and supportive

Workouts- water rowers, floor workout has monitors above reminding you what to do and treadmills have some bounce to it so less impact on the knees!

Stats, data and Visual learners - heart rate monitor from OTF syncs to monitor to show you the calories you burned on tv monitor, lights up your screen by color based on what zone you are in- all in real time and a great way to breakdown your workout.

All your stats from workout are sent via email post workout.

OTF Syracuse- staff all deserve a bonus :)

Source: Google

★ 5

I love everything about OTF-I like that the workouts are challenging but doable and different every day. I would never work as hard on my own. As a physical therapist with a degree in Exercise Science and a PhD in Kinesiology, I am VERY picky about where I work out. The science behind OTF is sound and current. This is super important for all of us. I love all the coaches. Each one has a unique way of making me want to push myself just a little more without yelling or harassing. Also super important! :). I also appreciate that I can use modifications when I need to (e.g. when my knees are sore) and still get a great workout, hitting all my splat points. It's the best hour of my day! Thank you!!!!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I have been coming to this gym for 8 months now. The workouts are brief, and intense. A great push to get me on track for the day. The coaches are all excellent and bring their own strengths to the floor. Im so grateful to have found this gym. I see improvements in my body every week.

Source: Google

★ 1

The front desk lady is very rude and not considerate whatsoever. Ruins the entire experience.

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★ 5

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★ 5

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★ 5

Love the circuit style training. Love the motivation you get from being in a group setting and the encouragement you get from the coach.

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★ 5

Amazing workout! I loved going to the gym, but hated trying to find my own routine. Here at orange theory, they give you constant instructions without you even having to think. It’s only an hour, long enough for a great workout and short enough to not let it eat up your day!

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★ 5

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★ 5

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★ 5

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★ 5

Expensive, but the best hour you can spend at the gym.

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★ 5

Every workout is different and challenging. The coaches are positive and encouraging!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love! 💯 recommend!

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★ 5

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★ 5

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★ 5

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★ 5

I’ve been coming here for about 6 months. Everyone there makes an effort to learn your name and get personally invested in your fitness journey. There are no bad coaches, positivity abounds, and I highly recommend it!

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★ 5

Orange Theory at Erie Blvd is the best! It makes me excited to workout😁! I love that everyday there’s always different exercises. It’s worth the money But, moreover than that are the coaches who are so encouraging and motivating to everyone. I’ve been to a couple of OTF locations, but this was the best! I have to give a shout out to Sienna, Kim, Coach Tone and Jenn for always being positive, helpful and motivating. You all don’t know how much you’ve helped me in being a better version of myself. I appreciate you and thank you 🙏🏿 !

Source: Google

★ 5

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★ 5

Great music, energy , killer workout, awesome staff and lots of time options - worth every $$!!!

Source: Google

★ 5

Orangetheory Fitness has sincerely changed my life. After years of going to a gym, not really knowing how to put a good workout together and not pushing myself hard enough, I was looking for something different. Something better. Then I discovered OTF, quite by accident. As soon as I opened the door the front desk staff were welcoming and enthusiastic. I stopped in to peek, then for a free workout, then an elite membership leading very quickly to a premier membership! I couldn’t get Orangetheory off my mind. I love the intensity of the workouts, while at the same time they are doable exercises. Orangetheory coaches are wonderfully supportive and encouraging. The strength and endurance I have developed are thanks to the way they push me harder than I would ever push myself. Their words and enthusiasm keep me going and keep my mind off the clock. The orange atmosphere and motivating music make everything easier too. I am a firm believer in investing in my health. Orangetheory for life.

Source: Google

★ 5

rectified an issue i had an were very understanding after i was frustrated. It was acknowledged, not ignored, why i was frustrated and they 100 percent understood. Jennifer handled everything great and i couldn’t have asked for better communication throughout this process. She was kind throughout making sure we were taken care of.

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★ 5

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★ 5

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★ 5

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★ 5

Cleanliness and mask requirements are on point. I feel completely safe every time I work out here, and the workouts are 🔥🔥🔥

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★ 5

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★ 5

I’ve been to OTFs around the country and this studio by far has my favorite coaches. They bring such great energy to the workout and really do motivate me to do my best.

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★ 5

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★ 5

Wonderfully challenging workouts to energetic music, working under FABULOUS coaches. The 5am crew is always up to the challenges they throw at us! Whole body workout in 60 minutes! It is geared to all fitness levels and you only need to challenge yourself. Even tho I am one of the oldest members in my class, I love it and the younger men and women around me keep me motivated and challenged to do better

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★ 5

One of the bigger studies that I have been to. Only one the has that had up to 95lbs weights which I was so happy about. Coaches that I had where great and front desk staff was really friendly

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★ 5

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★ 1

Vanessa, the owner, terminated my contract without cause and is extremely uncaring or empathetic

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★ 5

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★ 5

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★ 5

Staff resolved issues I had in a timely manner. They were willing to help and work with me even when I was injured!

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★ 5

Makes working out fun. Great atmosphere and music. Variety with different stations of work out !!

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★ 5

Excellent workouts, great coaches, and the only group fitness class that I'd recommend.

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★ 5

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★ 5

I enjoyed the passion and enthusiasm of Heather our coach. She really helped drive me to do my best. I also enjoyed having a group work out session. I have never experienced that before. I would highly recommend Orangetheory to everyone!

Source: Google

★ 5

Planning a workout saps my mental energy, and then I don't end up going. With OT, I love that all I have to do is show up. The trainers explain the workout, show you the proper way to do the weights and encourage you. I love that I can go at my own pace and weight choice. I can push myself when I'm feeling great, or ease back if I'm having a tough day.

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★ 5

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★ 2

Equipment to close together not very spacious

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★ 5

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★ 5

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★ 5

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★ 5

High Energy work out.. great instructors who keep you motivated

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★ 5

Kristin was a fantastic and motivating coach! Jenn was a best in class sales associate and took the time to get to know myself and my colleague and helped us acclimate to your studio. Great experience!

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★ 5

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★ 1

Look into other gyms who offer the same workout at a much better price

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★ 5

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★ 5

OTF is great. I’ve been going to this location for 4 months and couldn’t be happier with my decision to join. Coaches are upbeat and supportive, staff is friendly and helpful, and I’m in much better shape, so a win all around. I’ve gone to other OTF studios while traveling and have similar encounters are well.

Source: Google

★ 5

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★ 5

Everything! Challenging every day but also fun! I don’t have to think I just have to show up and listen to the coaches and do my personal best and results will and have come!

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★ 5

Awesome trainers (Kristin & Tone are my favs), great workouts, always professional!

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★ 5

Great place to do training. Really gets all parts of body on different training days. Great staff too. Glad I jointed. Needed the help for strength training because I'm a runner

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★ 5

I love OT Syracuse! Everyone is so nice and you will get the best workout. It is by far the best gym experience I have ever had and is so worth the money.

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★ 5

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★ 5

Every workout is challenging and different every day. I never get bored. The instructors keep us motivated, moving and sweating!

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★ 5

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★ 5

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★ 5

Attend an average of two classes a week and love it. I am not a big fan of cardio but the ever changing class templates make it interesting. They effectively combine cardio with strength training. The staff are always very friendly and helpful. The Studio Manager is the best!

Source: Google

★ 5

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★ 1

They nickel and dime you to death!! Durng the BLIZZARD this weekend, I was stuck in a ditch and called them in advance. They charged me anyway. I called manager and she didn’t show up for work that day either. Poor response. Never resolved issue. Manager never available. I AM VERY UNHAPPY WITH MY EXPERIENCE WITH THIS ORANGE THEORY !!!!!!

Source: Google

★ 5

It's always interesting and engaging. It always challenges me and I appreciate being coached through the whole workout.

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★ 5

The trainers are so supportive of each person in the class, helping you push your own limits yet adjusting the workout based on your individual needs/restrictions. They genuinely care about the members. They have many options for class times, and the app makes scheduling so easy!
The best 60mins of my day! The best group class I have ever attended!

Source: Google

★ 5

Everyone on the staff is amazing and supportive. This is the best, most efficient and hardest fitness program I've ever been part of and I was in the Navy for 20 years. Can't argue with the results either. The only bad part is that I need all new clothes because I'm 30 pounds lighter (with muscles I've never seen before on me) than I was 6 months ago.

Source: Google

★ 5

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★ 5

Fun, energetic staff and a guaranteed great work out. Even though you use the same equipment in each class, they do a good job using a variety of workout structures (sprint days, endurance days, high incline days, leg days, etc) to keep it different and fresh.

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★ 5

The coaches and workouts are amazing! Love everything about Orange Theory!!

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★ 5

LOOOVE ORANGE THEORY!! FROM THE SECOND I WALK IN TO THE SECOND I LEAVE HAPPY AND SATISFIED! FRIENDLY AND CLEAN!! COACHES ARE AWESOME AND VERY KNOWLEDGEABLE!! OTF ❤

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★ 5

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★ 5

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★ 5

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★ 5

I absolutely love the Orange Theory workout! As a trainer myself, I appreciate the science-backed programming, the immediate feedback and being able to put my head down and do the work! In December, I had the luxury to travel a few places and go to OTF classes all over the country! The coaching everywhere you go is top notch and every studio has a unique element all it's own. At the Syracuse OTF, it was clear that the coaches and members were very tight and familial - made me feel super comfortable and welcome right off the bat. Thanks OTF for your commitment to excellence, high energy and efficient, powerful exercise for everyone. xo

Source: Google

★ 5

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★ 5

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★ 5

Love OTF. Never had so much fun getting my rear handed to me!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

There is a huge difference between OTF and the others. You never know what the day’s workout will be and that element of surprise is one of the things that makes it so effective. As an older adult I wanted to get in better shape to keep up with the younger guys in my fire department. I tried a machines-only discount gym and stayed there for years, then graduated to another place doing indoor cycle and TRX multiple times a week...but OTF finally broke the plateau and took me where I wanted to go. Every day is something different and another challenge to meet. If I can do this 3-4 times a week so can anybody. And a big shoutout to the coaches and staff here at Syracuse DeWitt as they are the most motivating and supportive professionals anywhere.

Source: Google

★ 5

I had a great experience and I can't wait to go back! Everyone is so motivating and real. No sales pitch, the staff and class sells itself. Casey, Jess and Tone couldn't have been nicer! Thank you Orange Theory!

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★ 5

By far the best fitness facility I have ever attended. I sold the owner Heather a new vehicle at Burdick VW and we got to talking about fitness. I expressed my interest in getting back into shape and she was gracious enough to set me up with a free class. They were able to fit me in two days later! It was the first time I worked out in almost 5 years and Molly was very helpful in finding the right workout for me. My trainer, Kristen was very enthusiastic and motivating and help me sweat through to the end! I will definitely be joining this gym and I highly recommend everyone else to do so.

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★ 5

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★ 1

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★ 5

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★ 5

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★ 5

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★ 5

I like the routines - they are challenging but easily modified to meet the need of every level of fitness. The coaches are very personable and make the effort to provide individual feedback during the workout so a participant does not get hurt but gets the most benefit from the routine.

Source: Google

★ 5

One of the best gyms I have ever been to. From the moment you walk in the door, the staff are there to support you in your goals, and everyone honestly cares about your success. Classes are led by certified coaches, and workouts can be done by anyone.

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★ 5

I loved that you guys had 3 groups and moving through the stations really made the workout easier!! I didn't feel like I was dreading getting on the treadmill or the rower because it was such a short amount of time that you were on it. The trainer we had was great too. Motivating and made sure that we knew what we were doing before we did it!!

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★ 1

This place is bery disappointing. I showed up 15 minutes before class began and they would not let me work out for my first class. I will never return to Orangetheory.

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★ 5

I travel a lot and have been to many orange theories and this one was superb. Kristin was awesome to everyone in the class when I went and great music. In addition the staff as a whole was welcoming and great to deal with. Furthermore the facility had everything you could of needed and was well organized. Thanks for an awesome experience! Wish I lived up here.

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★ 5

This is such a good and challenging workout. Your cardiovascular fitness in particular will improve greatly if you go here.

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★ 5

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★ 5

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★ 5

Love everything about the staff and this Orange Theory Fitness location. They take the time to get to know you and the coaches are so motivating. It is definitely a challenging workout but I always leave feeling energized and strong. The facilities are so clean and it's great that the workouts always vary in order to challenge you and keep your body guessing.

Source: Google

★ 5

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★ 5

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