Peloton Studios New York

New York, 370 10th Ave, New York, NY 10001 | ★ 4.6 (245 Review)

📞 +1 646-277-4497

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 Peloton Studios New York
 Peloton Studios New York
 Peloton Studios New York
 Peloton Studios New York

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Reviews

Cristal Farrington

★ 5

This is my happy place. The environment is so welcoming. It is addictive to come here and experience classes live.

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Denise Nales

★ 5

The staff of PSNY is spectacular! From the checking in, to the retail space staff to the women’s locker room. The PSNY locker room is spacious, spotless, and exceptionally well-equipped, making it one of the highlights of the PSNY experience.
Amberlee and Disney who attend the locker rooms are warm, welcoming and attentive!

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Barbara Zhizhingo

★ 5

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Christiana Sciaudone

★ 5

Kirra Michel is incredible. Live classes with her are so fun and I feel privileged to be able to take them. Now Peloton needs her doing retreats!

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Sarah Waple

★ 5

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Rusty DeWitt

★ 1

Peloton double billed me for six months — charging for both the All Access plan and the App+ plan already included in it. That’s $192 they kept. They admitted the error but only offered a one-month credit, refusing a refund. A fair company would fix its mistake and return the money. With Peloton’s stock already down to 5% of its five-year high, this policy only damages trust. 1 star for billing ethics.

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Courtney C

★ 5

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Daba Briggs

★ 5

Luxury fitness and awesome live class. Worth the splurge once in a while.

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Holger Blankenstein

★ 1

I’m at WTC and the design of YOUR building DESTROYED my EYES, the sunlight reflecting really makes it look like it’s a nuclear explosion

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Shauna Gonzalez

★ 5

Had such a great experience at Peloton studios! The whole team made everything so smooth and enjoyable. Cody was even more fab in person, and so nice. A big thank you to Jamole for being so kind and helpful throughout my visit, to Juan for helping troubleshoot the bike and getting pics, and to Gina for helping me pick out some cute outfits. I felt really taken care of from start to finish—can’t wait to come back again, hopefully soon!

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Jodi Danziger

★ 5

wow. wow. wow. The experience did not disappoint. The staff was so friendly. They realize most of us are first timers and are so excited for our visit. They were genuine and helpful. And of course the teachers were amazing.
Only disappointment is that there wasn't much NYC Studio "swag" to purchase in the store. I was really hoping to get something special. Definitely a lost opportunity.

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Mokles rahman

★ 5

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Nataly Saldana

★ 5

The staff is so friendly. I have been 2 times and I definitely plan to come back. I was there for a lululemon weekend and I came back one year later. The best instructors! I have been a peloton member for 7 years and visiting the studio was the best experience.

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Kelly Kimball

★ 5

Nothing else to say. Incredible facilities and incredibly friendly staff. Will absolutely be revisiting.

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Heather Metcalfe

★ 5

I showed up at Peloton Studios NYC the day before and put myself on the waitlist for two of Alex Toussaint’s classes, not expecting much—but to my surprise, I got into the live class the next day! The energy in the studio was electric, and being there in person with Alex was an unforgettable experience. The staff was friendly, the vibe was welcoming, and everything felt smooth and well-organized. Definitely a bucket-list moment for any Peloton fan!

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Syamantak Roy

★ 5

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Michelle S

★ 1

Locked location. As a Peloton member of many years I was hoping to walk through at least the lobby to take in an amazing vibe, but doors were locked. I didn't have a reservation for live class, but was still excited to visit. While I was there looking through the glass an instructor did come outside while leaving the business, but with bodyguards and a not so welcoming response to my excited greeting. Disappointing!!! Don't waste your time unless you have a reservation.

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Sarah Simmons

★ 5

I accidentally gave 3 stars on the app... Not sure how to fix that..A time was had, they make sure everyone feels welcome... Thanks for a great experience 🤗

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Nina G

★ 5

We’re huge peloton supporters…have the bike, tread+, and rower. Taking a live class was awesome! The vibe is super relaxed and fun…everyone is kind and helpful. We took class with one of our favorite instructors Matt Wilpers…he was so nice! You get to have pictures taken after class with your instructor too! Definitely a must-do when in the city!

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Johnathan Olson

★ 5

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Kyle A

★ 5

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Carolina Bustillo

★ 5

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Tiffany Henkel

★ 5

I love taking classes her. I’ve taken cycling, yoga, and tread classes. They have a great store and kind staff. Can’t wait to go again!

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laura sullivan

★ 5

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Patrice Boxley

★ 5

10/10 experience!

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David Evans

★ 5

Wife talked me into taking a class here in person and I’m so glad I did. It was so much fun.

Easy check-in. Clean locker rooms to change.

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Yon Lai

★ 5

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Amie Thomson

★ 5

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L. Jane Stewart

★ 5

PSNY is amazing as expected…..but Juan was the best part🥰

In fact, ALL of the support staff here are the stars of the show. From the snack bar, to check in, to security and production crew. They treat everyone like they are special and excited to see them. The vibe is great and we had a wonderful time.

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Rodney

★ 5

Doesn't disappoint.

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Erin

★ 5

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Casey Anderson

★ 5

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Allison Pearson

★ 5

Had a fantastic experience start to finish thanks to the beautiful facility and the wonderfully kind people who work at Peloton. I will absolutely be back the next time I’m in NY!

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Sarah Lyon

★ 5

Visited the Peloton Studio over the weekend with a friend. We loved our class experience in studio. The crew there was so nice and helpful. Shoutout to Rich, Tira and Camala. They took good care of us first timers. We’re excited to come back again.

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Tracy Williams

★ 1

I had such a great time at Peloton studio in NYC it’s worth going i had also visited the one in Britain very nice as well too. last Saturday when I visited the peloton studio in New York staff was so nice and upstairs it was the locker rooms and woman’s locker room was nice and clean the locker room attendant Camala she was so sweet she helped me find my watch. and I appreciate it she as such pleasant smile and good attitude good people good vibes peloton studios NyC

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Kelley Skolnik

★ 5

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Amanda Morris

★ 5

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A A

★ 5

Come here if you want to experience the best instructors, on the best equipment with other peloton enthusiasts bringing high vibes to every class. There is nothing that compares to it. ❤️

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Josh (Starbuck888)

★ 5

Peloton live rides are a fantastic experience.

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Frada Hernandez

★ 5

I didn’t make it, was so close , next time will be there for sure, to take a pic only because is impossible to book a class

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john curry

★ 3

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JAIME SULLIVAN

★ 5

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Fred Goldsmith

★ 5

While I have not been to the Studios at Hudson Yards I have been to the location that used to be on 23rd St. I am an avid Peloton cyclist since 2017. I also have the Peloton Guide. Peloton does things right. Their content is excellent and the equipment is well thought out. They are definitely the fitness value leader. Peloton Studios NY is amazing. The live classes are exciting and the people are great. The Peloton community is truly one of belonging and acceptance. I have never had a bad experience.

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Trayanna W.

★ 5

Amazing experience! If you’re a peloton, this is a must-do while in NYC. The whole process was well-organized, friendly, engaging, and high energy! It’s a core memory for me and my friends on a girls’ trip to the city. Locker rooms are clean and smell nice. They have Dyson hair dryers and other accessories. Shoutout to Juan getting us all ready and hype, Darnell for coordination, and Camila and Alex for being the inspiring coaches they are and making an incredible difference in so many lives! Alex, thank you for being the motivation I needed during one of the most challenging times in my life. You are amazing.

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Heidi Pereira

★ 5

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Majora Carter

★ 5

I was perfectly satisfied with my Peloton bike and all the classes at home but visiting the studio blew me away! I did yoga and two cycling classes with the Denis Morton who is an amazing instructor, truly gifted! The entire experience, from the moment I walked in the door was first class, the design and decor and the team members, all of whom made me feel well taken care of, and the patrons were all so happy to be there — very good vibes all around! And I definitely want to shout out Camala who was so considerate to me and everyone else who kept asking for help—she exuded kindness and resourcefulness!

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Courtney Hoppe

★ 5

Most fun experience taking a class here with Hannah! Can't wait to come back!

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Herodotos Xenofontos

★ 5

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Noe Zuniga

★ 5

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Jose Braulio

★ 5

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Kathryn Lemmons Renfro

★ 5

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Anatolia

★ 4

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Gerardo C

★ 5

So much fun and motivating. Locker rooms are great too.

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Elizabeth Diaz

★ 5

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Nyima Samten

★ 1

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Jane Eales

★ 5

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Emily Baehr

★ 5

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Haleigh Johnson

★ 5

Pelo junkie here!!! Everyone is so helpful and nice. From your first time to your 100th time visiting! I have enjoyed every spin, run and yoga class I've taken in studio.

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Sam Filler

★ 5

Megan and Maddie are the best instructors we ever had . The studio is goated

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Lisa Warner

★ 5

Love coming here to join live classes, it's hard to get in, but so worth it!

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Noelle Kim

★ 5

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Michaela Wetcholowsky

★ 5

Love taking classes at Peloton Studios. The crew and concierge are always lovely, the instructors are phenomenal, the space is kept very clean, and the locker rooms have nice amenities. Cannot wait to book my next in person class here!

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H

★ 5

Love peloton. Studio is beautifully designed, clean amenities and instructors are amazing!!

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Justin Bockman

★ 5

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Justin Dinks

★ 5

I love visiting the Peloton Studio! Every time I come I leave feeling so proud of myself and in awe of how wonderful the space is. Their locker rooms are so clean and their studio is top notch! Love the instructors and their staff.

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Michael De jesus

★ 5

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Gunnerwolf

★ 5

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Christopher Hsi

★ 2

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Tina Lydia Jameson

★ 5

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eric mccorvey

★ 5

Simply amazing

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Elana Vorspan

★ 5

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Roy Emerson

★ 1

PRAY you never need a Peloton Support chat agent. They have ZERO product knowledge and refuse to listen. When you send them a screenshot of the evidence that proves them wrong (receipt), they disconnect the chat on you. Horrible customer service. Literally the worst!

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Angela Shields

★ 5

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Chance Perry

★ 5

I got an email invite from Peloton to attend Jess King’s Pump the Beat ride for Pride 🌈. Being from Texas and not local, I thought it was a great opportunity to get out and meet my favorite Peloton instructor. What an amazing experience! Jess King’s class was challenging yet doable 🚴‍♀️, and her amazing personality and charisma kept my spirits up the entire time 😃.

A few tips for those planning to attend:

•Make sure to check in 45–60 minutes before the start of the class. If you aren’t checked in 30 minutes before class, your spot will be released.

•Dress appropriately—official Peloton Apparel is encouraged! All outfits are reviewed upon entry to the studio. Tops are required for the duration of the class (sports bras are okay). Glitter is not permitted.

•Bring your photo ID for health, safety, and to confirm you meet the age requirements.

•Have your username and password ready to participate on the Leaderboard. If you forget your login information, you can reset your password.

•The locker rooms are fully equipped with keyless lockers, changing and shower facilities. Amenities include complimentary towels, shower products, Dyson hair dryers, and straighteners.

•Sweat towels are provided on the bike, and they also provide cycling shoes if you need them.

Thank you, Jess, and thank you, Peloton, for an unforgettable experience

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Shane Wenzel

★ 1

In Spring of 2022, I purchased a peloton bike and installed it at our home in Montana. This past summer, Peloton pushed through an update on their bikes, which our bike will not accept, and will not connect up to Wi-Fi. After spending hours on chat, and on the phone with representatives, we have tried every remedy possible. The screen is clearly a manufactures defect and Peloton refuses to replace it at their expense. The excuses is that warranty no longer applies even though the bike worked fine up until they pushed through an update. It’s clear from various chat groups that the monitor is the issue. Peloton refuses to pay for a technician or replacement of the monitor. I fought to have a technician come out at their expense which they agreed to. However, we weren’t able to get back to our residence until December and Peloton decided to cancel the work order in that time. I was able to rebook the original technician for when we came back on December 27th but then he informed me of the cancelled wororder. Through more hours of argument with various customer service reps, they have re-issued the work order but not to the same technician. Now I'm told no one is available until January possibly, but the original tech was. I was told that's not how the service works and we’ll have to wait for availability. So now we've cancelled the one we've booked because of Palotons customer service error.

I'm tired of not having a bike to use because it's useless without the monitor connecting and honestly tired of Palotons excuses. It's a manufactures defect! I would like them to refund the original purchase of the bike and I’ll buy some thing that works and with a warranty that covers manufactures defects. Why not fix th defect or just replace the screen at their expense? if I could, I would give this bike back for a refund since its only been used 3 times.

While I finally received a response (9 mo. later) from Peloton offering $50 off and some trinkets, I still have a useless bike so the complaint will remain unresoved with the Better Business Bureau of New York.

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jordan burbank

★ 5

Staff is so fun and helpful! Loved getting to stop by and say hi! Would suggest to anyone, no matter if you are a peloton enthusiast or not, to swing by and say hi and check out such fun merch!

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Adam Rolin

★ 5

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Glenda Vallejo

★ 5

I had the MOST amazing time and experience. I wish I lived in NYC and could go again.

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Tonja Brunn

★ 5

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Breanne Kelly

★ 5

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Neil Stanton

★ 1

Very disappointed with the service. We have been having issues with the computer part of the bike. Customer service was useless and when asked to review the service I was polite but critical. I never got a reply. If I had my way I would purchase another manufacturers bike. But I don't think my wife will agree. Dave yourself money time and effort Don't Buy A Peloton

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Jeff Weiss

★ 5

Absolute blast taking a live ride. Well worth it

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Samantha Evens

★ 5

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Karen Ready

★ 5

What an absolutely amazing day at PSNY celebrating ride #3500 with Jenn Sherman!
#LBIGirl

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Elena “Elena M” Manga

★ 5

Fun morning at Peloton Studios. Facility was super clean and they were well organized to get people into their classes. Spin class was a lot of fun with my favorite instructor!

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Lizbeth Diaz

★ 5

Love love love!!!!

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Juliana Carr

★ 5

Excellent experience at PSNY. All of the staff is great and make you feel very welcome. Beautiful facilities and locker room. Can't wait to go back some day!

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Brandy Silverman

★ 5

Fantastic experience taking live classes with Cody Rigsby and Andy Speer!! Beautiful studio and incredibly friendly staff.

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Sohail B

★ 5

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Miguelina Diaz

★ 5

My first time at the studio and I had a fantastic experience. Staff are so friendly and willing to help you from the moment you step in the building. My cycling class with Camila was so much fun. Can’t wait to do it again!!

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Nate Flythe

★ 5

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Neil Bernardi

★ 5

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Millie Caballero

★ 5

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christopher campagnari

★ 5

Trendy

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Lacretia Bruner

★ 5

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CindyJC

★ 5

IYKYK! I don’t ever use that! But if you are Peloton addict you must go! It is a great experience taking a fitness class with one of your favorite, inspiring instructors.

People who go with you but do not take a class have a waiting area. Locker rooms are upstairs some studios are downstairs, the climb back up after a long class is class enough! Go and have fun! People come from everywhere.

Can try the fitness equipment and shop for Peloton gear.

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Marylyn Toney

★ 5

Great experience! Facilities are beautiful and the class I took was excellent. I highly recommend taking a class here.

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Yung

★ 5

Get a great workout!! Love Peloton hahaha

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Mike Cassidy

★ 5

Such a cool experience

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Sara Horning

★ 5

Such a great experience!

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Maggie J

★ 5

Had the pleasure of taking a cycling class at the New York studio back in February. I had a last minute work trip come up and was well past the 6 week release date for classes and was feeling so disappointed. The week of my flight I logged onto the website everyday and was able to get myself onto two waitlists, one for cycling and one for walking. Two days before my flight I got in off the waitlist for a cycling class with Ally Love. I arrived at the studio around 40 minutes before my class to check in. The NYC studio is much larger than the London studio but the staff are just as friendly and helpful. Ally was honestly even more personable and funny in person than I was anticipating and I had a great time taking her class live. It’s so fun getting to meet other people in the Peloton community and experience the energy in studio. After the class I took my photo op with Ally and then was able to use the shower facilities before going to my conference. The locker rooms were very clean and well stocked and even had Dyson blow dryers. Overall a really incredible experience and I would absolutely love to come back!

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Hayley Paljug

★ 5

SO. MUCH. FUN! My husband and I were lucky enough to do a 30 minute ride with Hannah Corbin, who is a gem of a human and was so, so fun and kind!

The studio is filled with kind employees who want everyone to have a great experience - shoutout to Mickel!

The locker rooms are clean and stocked with anything you may need.

The class itself was so, so, so fun! The class flew by and Hannah was such a joy to ride with.

I hope we can do another live class soon! Bonus: I saw some of my favorite instructors, Robin and Callie, leaving the studio and got to say hello!

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Naadu Davies-Pugh

★ 5

Such a vibe!!! The welcome upon entering the facility made me feel special. The locker room & bathroom were clean, neat & fully stocked with towels, hair ties, body wash & body spray.

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Orlando J. Soto Zeno

★ 5

What can I say about this place?!?? AMAZING!!! The atmosphere and the classes are top notch. Long time Peloton subscriber. Very happy to have been able to take a class live with Camila Ramon!!!

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Michelle Wiles

★ 5

The studio is so clean, perfect amenities, oh, and you get to ride live with celebrities… One of the coolest gym experiences

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jamie korelitz

★ 5

Love this place! So fun to do the workouts in person. If you are a Peloton user and make it to NYC (or London) definitely try to go.

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Haley H

★ 5

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Ricky Gunvaldsen

★ 1

Boo. Charge $2k for a bike and when it's two years old they issue a software update and then the touch screen doesn't work. Cost $400 for a new screen and that's not counting the $45 a month for the subscription. Not surprised this company is on a path to failure.

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Kristi Doucette

★ 5

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delock

★ 5

Greatness comes out 10 folds when you do a live class!

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justin gervasio

★ 1

I bought a Peloton Row. The row rate isn't working properly and I've only had it for a few months. I chatted with them, they sent me a new screen and that didn't fix the problem. Then a tech came out said it was a sensor. 9 days past so I figured I would follow up to see what the status was on my sensor. The rep told me no parts were ordered. Now they need to order the part and the first available appointment to fix it is Feb 22nd!!! I've been the only one following up on this matter. If this was a new row they would be here in 3 days to install so why do I need to wait 3 weeks for mine to get fixed. I'm really not the guy to do these types of reviews. I just feel like people should know that are quick to take your money. But slow to service your machines.

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Heather Gardner

★ 5

Extremely welcoming and very attentive staff.

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Theresa Russo

★ 5

Great studio, great staff super clean and amazing time

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Veronica K.

★ 5

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Rachel Sinal

★ 5

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Kristy King-Pritzl

★ 5

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Lauren Carpenter Rush

★ 5

What an incredible experience!! The staff were so friendly and helpful. The class was amazing, hype, and fun!! And I appreciated all of the great amenities offered, and loved how the cafe had lots of snack and drink options. I’m so proud to be a part of the Peloton Community!

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Ange Knauer

★ 5

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Lainey Townsend

★ 5

Absolutely phenomenal. It was my first ride at the studio and all the staff was so friendly! I wanted my picture taken in front of the cycle studio, and there was a friendly staff member there to help. I was on a complete high, and I was matched with the same energy from staff. The studio itself is beautiful, well stocked with products and very clean. Definitely recommend a studio ride! Thank you for a wonderful, unforgettable experience! 💖🥳

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Javaad Ebanks

★ 5

Good store

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Alexis

★ 5

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Christopher Ramroop

★ 5

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Viviana Saez

★ 5

Amazing. If you are into peloton it is just as good as expected.

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Sonia Kanani

★ 4

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Katie Arvidson

★ 5

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James Merendino

★ 5

I absolutely love coming here. I’ve taken three bike classes and two runs. Incredible facility in which you always feel welcome. If you enjoy taking classes on your bike (or other equipment) or use the app, the studio experience takes you to another level. To meet some of these instructors in person has been such a privilege. If you can get here, no matter how far you traveled, I guarantee you’ll feel it was worth it in the end. To say I recommend it would be an understatement.

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Anthony Velasquez

★ 5

Always fun to ride live with fav instructors like Alex T, Hannah C, Denis M, Kendall T, Olivia A, etc., plus all other disciplines (yoga, strength, running, etc.), but make sure you pre-register for the classes (usually 6 wks in advance) on their site. Fun times!

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Dan Small

★ 5

What a great experience and nice area of NYC. I did not do any rides but I did spend 2 days there with my wife who did. Welcoming studio in a part of NYC that I did not know existed. I really enjoyed the few days here. Also the peloton door man was very helpful and friendly!

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Robert Milroy

★ 5

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Heather A Adams

★ 3

It is so hard to get in to take a class here, what a bummer we tried during our vacation. We did end up visiting and that was pretty cool, but we thought there’d be more selection of peloton, clothes, and accessories to check out.

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Jennifer Layn

★ 5

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Angie R

★ 5

We loved the space and enjoyed a live class even more!

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Shenique S. Davis

★ 5

Love visiting PSNY, the staff and instructors are always so kind and giving of their time. Also, visiting live in-studio classes helps to keep you motivated for your at-home, solo workouts.

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Larry Cerpas

★ 5

Friendly staff and a lot of fun!

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Andre Scholtz

★ 5

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Alex Olson

★ 1

Terrible

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Josh Vernon

★ 5

PSNY is a must if you are a fitness or Peloton fan

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Joshua Douglas

★ 5

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Harpal

★ 5

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James Belmore

★ 5

As an active member and cyclist this was the absolute best group workout. Fun, energetic and lively, and our host and instructor Alex was amazing and inspiring. Book in advance, let them know if you’re from out of town and when you will be visiting NYC.

Clean facilities, very friendly staff. A fantastic experience.

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Jill Angelos

★ 5

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Lily Dimitraklas

★ 5

Coming to Peloton studios New York was such a fantastic experience!!! Everyone was so friendly and made us feel so at home. Thank you to all the front desk staff, and all the other staff who made us feel so welcome! I can't wait to come back

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Laura Gauthier

★ 5

Excellent experience from the moment you walk in the door!

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Kathy Thomas

★ 5

Beautiful facility with a nice store and plenty of lockers. I had a great time!

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Will Nester

★ 5

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Elizabeth Kjos

★ 5

This past weekend was the 2nd time I’ve been in the studio and I can’t rave enough about the magical experience that it is. The staff is absolutely amazing and I’m not just talking about the instructor. The folks checking folks in, bathroom attendants, employees in the studios and security were all friendly and easy to interact with. If these folks were having a bad day or annoyed by anything they didn’t let it show at all. The studio process from check in through the end of class and instructor photos process is flawless and is a well oiled machine. The locker room is amazing. They have hair ties, hair pins and spray deodorant and everything you need for a shower though you may want to bring a loofah or washcloth. And let’s talk about the towels. YES the towels! They are amazingly large and I would have bought one if they sold them because they were that amazing. They also have bags for you to put your sweaty clothes in. I know some people have mentioned that it is hard to get into the classes but this has not been my experience and I do not live in the area. I managed to get into 3 classes (2 cycling and 1 tread) on the day they were available to be booked and waitlisted for 2 tread classes which I managed to get off the waitlist for.

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James Read

★ 5

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Benu Patel

★ 5

Had the pleasure of attending 2 live classes during my visit to NYC. The staff is all top notch. Instructors were great and took the time afterwards to take pics with everyone in class.

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p p

★ 5

Amazing! I have been checking for weeks for a class, finally got on the waitlist for Christine's Climb ride and the day before I got an email saying we had been moved to the class! I am an avid peloton user at home so i was stoked to get into a live class. The studio is beautiful and all the staff we encountered were lovely! The class was great and I haven't taken many of Christine's classes but I'll be adding her to my rotation going forward. The taking pictures after the class is simple and easy, they take the photo for you and then email you a copy afterwards. The locker rooms are lovely and have showers, toiletries, towels etc. to use.

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patricia carmona fernandez

★ 5

Psny is my PARADISE and it always feels like a dream! The entire staff is always Beyond sweet to me!

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Michelle H

★ 5

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Josh Updyke-Allen

★ 5

Love the vibe of visiting the studio. Everyone is always so friendly, both staff and other members. I wish the store had a larger footprint with more merch, but really nothing to complain about otherwise.

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Glad Soglad

★ 1

I come from Paris and my dream was to do a Peloton class. Although all the courses are full over 6 weeks, I decide to travel miles to visit the studio and stop by the store. I arrive a little before 4 p.m. and before going in, we are asked at the door what we want! I explain that I have come to see the store and without tact I am told to be quick and that I only have 3 minutes. the saleswoman doesn't take care of me, I rummage "quickly" and find 2 items. the 1st is very large but it is not my size. the 2nd is in the desired size but I want to try it. the saleswoman tells me I don't have time to try it. too bad, I didn't take the article and left very disappointed with this Peloton experience. why this lack of tact with customers who come from abroad and who just want to have fun?!!!!!

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Yuli Artze

★ 5

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Michael DePasquale

★ 5

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Alik Z

★ 5

What a super awesome place to be and to check off your bucket list! On a exhausting, drunk Friday night, I was looking at Peloton Studios when thinking about how awesome the classes are and saw that Matt Wilper's Saturday class is waitlisted, I snagged a waitlist spot. Got there at 06:55 with a line of 20 ish people in front of me, I knew my chances were silm of getting a spot in the class but the superb friendliness of the staff made me very happy.

Once I got that text, I was super pumped and thrilled to get into the class and finally meet Matt Wilper in person! He is a super sweet guy and the class was just awesome.

The facilities are super clean and, as other reviewers mentioned, the shower facilities are great with reasonable water pressure and the (MALIN+GOETZ) shampoo and body wash. They do not have a strong scent but really refreshes you!

Pro tip: be ready in your cycling clothes if you are on waitlist so that you can try to get front row seat if people are still waiting at the door. I had to change and sat all the way in the back.

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Chad Plant

★ 4

A very good experience. I couldn’t get warmth in the shower, however. I’m pretty good at sorting out such things, so…

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Dana Kelly

★ 3

Always a good time…..until they’re super disorganized and put a staff member in one of the classes when your friend (who was waitlist-waiting with you) was told they couldn’t get in. Cool. I’ve been multiple times, so assuming this was a really unfortunate glitch, but the process to get into a class is so infuriating that this on top of that felt really terrible.

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Sophie Wyke

★ 5

Dream come true! Friendly all around.

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Het A

★ 5

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Henry Baker

★ 5

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Josh D

★ 5

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Martin Kehoe

★ 5

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Danielle Lepage

★ 5

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Abigail Rechsteiner

★ 5

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alaina figueroa

★ 5

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Stephanie Wei

★ 5

The experience at PSNY is unreal and incredible. I have been a dedicated member since 2019 and made the journey from Toronto. From the moment I walked in, everyone was so friendly. I got a tour by a staff of where everything I needed was. The classes were very organized. It is a dream come true to be live in studio for me. Even the instructors walking by whose classes I wasn’t in were incredibly friendly and happy to meet me.

EDIT: Came back in August. Couldn’t get it out of my blood how much this place makes me happy. I have a perma smile on my face throughout every class! The staff is still incredible as are all the members and the instructors! I hugged Jess Sims twice! My bucket is full.

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Andrew Byrnes

★ 5

Great time and great people at PSNY

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Cheryl Baldwin

★ 5

Definitely take a class in person if you can.

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Amanda De

★ 5

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Adam LaGrange

★ 1

Worst customer service ever! Pay those thousands of dollars for the platform and see how they don’t care after. They’ll take your money all day with no problem. Wait until you have a problem, ghosts….

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Judy Wong

★ 5

Beautiful studio. Super thrilled to have the opportunity to take live classes with such inspiring instructors. I've been riding at home in CA for 3 yrs, so this was such an amazing experience in NY. Staff is super friendly and helpful.

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Valentina Andara

★ 5

I was so happy to be able to do a live class, the studio is beautiful, clean and great amenities plus the staff is extremely friendly

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Joe Ferguson

★ 5

If you’re a peloton member this place is your Disneyland

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Sondra Mendelsohn

★ 5

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Jenny Lau

★ 5

Always a good time here!

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Kurt Brucato

★ 5

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Miry

★ 5

Such a great time being able to attend Camila’s 2000s in Spanish ride! I highly recommend it! I didn’t know you could book classes on your own too, I attended this one through an invitation but definitely coming back again!

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J.T. Irizarry

★ 5

Awesome experience riding in a live class. Highly recommend if you have a membership and chance to do it.

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Kirby Kurtz

★ 5

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Jason Sanders

★ 1

Bikes break in half with moderate use. If you weigh more than 120 pounds, be careful when the frame welds snap. Better wear a helmet for the fall.

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Audrey Bragg

★ 5

It was the best experience working out live at the NYC Peloton studio! The staff was amazing and helped make it feel special.

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Erin Victor

★ 5

Such a great experience! Everyone we met from check-in to studio was so helpful and friendly. Took a bootcamp with RK and she couldn’t have been any sweeter! Definitely will go back!

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Alexa James

★ 5

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Trista Adams

★ 5

My first time at this studio and as much as I loved the old one, this one was even more spectacular. The staff were very helpful and the studio is huge. Amazing locker room with lots of free products to help you get ready for your day after your workout. The shop inside had so much inventory and all the new apparel as well as studio logo apparel. The organization for meeting and taking pics with your instructor was so much better than the last studio too. They set it up for you and take the pics and email them to you so there's no issues with using your own phone. Absolutely an incredible experience. And then to run into instructors on the street was an added bonus. It's very difficult to get a spot in a class but if you can, it's worth every penny.

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Thomas Klein

★ 5

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Emalee Aparo

★ 5

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Philesha Evans

★ 5

Amazing experience! The staff was pleasant, helpful and encouraging .

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Nikki Silva

★ 5

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Asad Ba-Yunus

★ 5

What an amazing time!!! All the staff are super nice, the instructors were wonderful and fun, and what a nice facility. Clean locker rooms, nice showers, and shoes that fit. I highly recommend to anyone (member or not) to take at least one live class if you can.

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Richard Brandon

★ 5

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Hery Diaz

★ 5

Best experience ever. Never thought I would have fun working out. It’s a big production. The staff are so friendly. Felt weird seeing security guards for the trainers. But I guess something happen that they needed them.

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Sandra Treugut

★ 5

♥️

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O

★ 5

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Jose Moraga

★ 5

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Daniel Gennari

★ 5

Enjoyed every minute of our visit. The staff, including the customer service, studio production, and even the security personnel were all very welcoming, friendly and enthusiastic. Facilities are clean and everything makes sense and works well. I highly recommend for any Peloton enthusiast. Get your reservation early and get ready to sweat.

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Laura Llanos-Bajdaun

★ 5

I love peloton and this new studio is gorgeous

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Ron

★ 5

I recently ordered a bike and a treadmill from Peloton, and I have to say that the entire process was truly impressive. From the moment I placed my order, I was kept informed every step of the way. The communication was clear and concise, and I always knew exactly what was happening with my shipment.

What really blew me away, however, was the delivery speed. I was expecting to wait at least a few days before my equipment arrived, but it showed up in record time. The entire delivery process was seamless and well-organized, with the delivery team arriving on time and taking great care to ensure that everything was set up correctly.

Overall, I was incredibly impressed with the level of attention to detail and customer service that I received from Peloton. The order and delivery process was an absolute breeze, and I felt confident and supported throughout. I highly recommend Peloton to anyone looking for high-quality fitness equipment and a truly stress-free buying experience.

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Sarah Jolicoeur

★ 5

A must for any fitness lover (at ANY level!)
I was nervous since it was my first time but there was always someone nearby to help direct or answer questions. Royalty treatment when you enter the front door (thank you door team!)
Must try the smoothies!
Pro tip I got: if you’re able to stick around, add yourself any classes waitlist

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Mbeki Rabbah

★ 1

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