★ 5

Came to this location for the first time and wow the energy Jonelle the general manager greeted me with so much warmth and care! Smiling from ear to ear. Such a great vibe!

Source: Google

★ 5

Very modern equipment and overall friendly staff!

Source: Google

★ 4

Little to no wait time for a machine. Staff keeps the place clean and good selection of gym equipment.

Source: Google

★ 1

you would think after so many reviews about the manager something would’ve been changed. The manager had an odd and condescending tone and is such an unpleasant character to be around. I would never call it a “no judgment zone” with her as a manager. Many of the regular staff are kind and understanding and make the gym feel like a good place to be. I have seen the manager speak to people in such a bad way but she says it with a smile in a passive aggressive tone. You never know what people are going through so to add to someone else’s day in a negative way is awful. I’ve never been spoken to in that way before and unfortunately the ONLY reason people come is because there aren’t many gym options in the neighborhood. I hope people treat her better than she treats other people.

Source: Google

★ 5

Planet Fitness has new machines and a great variety of equipment to work out with. It’s well-maintained and makes training really convenient.

Source: Google

★ 1

Source: Google

★ 1

Update August 16, 2025:
UNSAFE LOCATION. The aircon issues continue here; not surprised another reviewer fainted. Everyone has pointed this put for years and years (“dangerously hot”) and no one doing anything about the 80-plus-degree temps. But there’s issues a-plenty here. This location DOESN'T FEEL SAFE on many levels: It’s up on the third floor of an empty-feeling East Harlem mall with numerous shut-down storefronts including a Target closed over theft issues. The escalators and main elevators are broken for many months at a time as other reviewers mention. Meaning: gym members are forced to use lonely parking garage elevators and stairwells before and after the Costco closes, and it feels very, very deserted. And the crowd here is mainly local, and you get some very VERY belligerent members, hogging the machines, spoiling for fights. Some great working-class people too, but this can be a rough crowd. And the front-desk staff is (rightly?) terrified to say anything or get involved. And that’s kind of the bottom line explaining why it’s so dysfunctional: other reviews report managers not on site an awful lot of the time (unsurprisingly), and if you’ve got a problem, and you get someone on the phone like the awful/much-complained about manager “Johnell Smith” (no record for someone of this name anywhere, and she is immediately hostile when asked to give her name) you will find yourself playing defense, especially if you are white. “Johnell Smith" lies, speaks over people, is blatantly disrespectful and shouldn’t be doing anything like this for a living. (See what Khaleef Dickerson has to say about “Janelle.”) It may be that parent company Supreme Fitness is trying to avoid lawsuits/any conflict at all, but like reviewer Lucia Bautista, you can find yourself kicked out even if you’re the one who complains first. A friend was assaulted here by someone using a hamstring machine instead as a personal weight bench—who had said she’d be done “soon". As with other reviewers, my friend tried to go for help and only after being literally ASSAULTED finally got to deal with the horrific “management” (every bit of it over the phone), "management now inventing just anything to make it look like the complainant is in the wrong, everyone getting kicked out supposedly to head off lawsuits. (Note to management: don’t bother providing an email below so people can “talk” about “what happened.” It’s all bogus, the fake concern.) Take a close look at the vaguely worded positive reviews and the *other* businesses this gym's reviewers are reviewing—in New Jersey and so on. The reviewers appear not local, their reviews smell fake/paid for by management. Look these employees up on Linkedin as employees of Supreme Fitness instead of Planet Fitness; they are unfindable on purpose.

Update July 17, 2023: The hot temperature of the gym is still a problem. The staff has no intention of remedying this in spite of the pathetic pretense of having everyone who complains be in touch. Well perhaps that is for a refund. Thermostats routinely at 79 degrees. Someone else reports seeing 81-degree readings. It's disgraceful, uncomfortable, goes against trade-organization recommendations, and it's unsanitary.

The uncomfortable rooms are supposed to be 69 degrees, at least that's how the thermostats are set though the IFA (Intl Fitness Association) recommends 65 to 68 degrees.

Source: Google

★ 5

10/10 workers fr - I faint a lot in the heat and they’re so nice and really know how to make you feel not judged at all they’re so nice I wish I got their names but W black lady with long braids and shirt white skinny guy with glasses

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I loved that place

Source: Google

★ 1

Scammers.

They pretend they can’t charge your membership fee and then immediately hit you with a $20 late fee — even though I have a second card on file that always works if the first one fails. Watch out for shady practices at this gym chain.

Source: Google

★ 4

Source: Google

★ 5

The gym is clean and the staffs are super helpful.

Source: Google

★ 5

THE AIR CONDITIONER FUNCTIONS POORLY, PLEASE ADD 2 LARGE FLOOR FANS IN THE BACK WHERE YOU HAVE 3 SMITH MACHINES. EVERY SUMMER I EXPERIENCE WEIGHT LOSS AND DEHYDRATION. THANK YOU

Source: Google

★ 5

Today I dropped my teen son off for the first teen summer sessions they have. And the general manager was AMAZING ! She was so helpful and gracious and I felt so welcomed and comfortable leaving my son. I’ve come to this gym myself multiple times but never have met her. But now I will be returning, because this kind of customer service makes the environment welcoming and feels safe ! Thank you again !!!!

Source: Google

★ 3

I been going to this gym for about 3 or 4 never had any complaints this was a good peaceful place to workout until this new general manager came her attitude stink and she’s not helpful I go to the gym for have peace of mind and I don’t want to deal with her rude and nasty attitude I might go from time to time because this is my home gym closer to home just not as much because I don’t go to the gym to deal with people bad attitudes specially the ones who’s there to help I hope they move her so peace can return to this place because she creates a uncomfortable environment

Source: Google

★ 5

My home gym is in Kissimmee, Florida and comparing the two its about the same. I definitely like that there are varieties of equipment that my home gym dont have, but i did wish there were more dumbells, benches, smith machines, and cables. Majority of the people working out was waiting a lot to use either.

Source: Google

★ 3

Source: Google

★ 5

Un excelente gym lo recomiendo al 100%

Source: Google

★ 5

Bien

Source: Google

★ 5

Best Planet fitness in Manhattan. Staff are always nice and helpful. Everything is clean and it has a lot of machines (it’s really a big place). I loved to come here because of its location (next to Burlington, Marshall’s and Costco). I had to move to another area and definitely I miss coming to this gym. Highly recommended

Source: Google

★ 5

This is the most healthy fitness gym in our Planet!

Source: Google

★ 5

Great place to workout, clear your head, and listen to some nice tunes. Plenty of machines to utilize. Overall: I love it 👍

Source: Google

★ 1

This location has good machines however , they need more . Very crowded and people should have a time limit on machines . We all pay our membership we should be able to use a machine equally . Unnecessary amount of time some people be on the machines on thier phone resting for 45 min plus .

Source: Google

★ 5

نظيف وواسع وتعامل راقي

Source: Google

★ 5

I love it here

Source: Google

★ 5

Professional attitude. It was always clean.

Source: Google

★ 1

I hated to give this location a 1 star. Janelle is an extremely ignorant person. She is the general manager and I have never in my life met someone so rude that works for a company. Her behavior towards me was deplorable and ignorant. She would speak over me, she lied straight to me, and definitely was not nice or helpful at all. She refused to give me her name and would not allow me to speak to a higher up or even another employee. I had to wait the next day to call and she answered the phone and gave her name. I am going to cancel my membership and anyone I know that have one. I will pay for their membership anywhere else they would go. I refuse to allow her to treat someone else this way , so I will do whatever it is I need to do. I will never in my life ever return to this place.

Source: Google

★ 1

Was assaulted by another member (threw his open water bottle at me). I told the manager, and she came over. There was confusion between me and her about whether or not I should follow them to address the issue. During our back and forth, she became frustrated. She said I was violating Planet Fitness policy and threatened to call the police. I asked her which policy was being violated and what crime I had committed. She canceled my membership, and the reason cited was a policy violation. I followed up via email asking which policy with no response. If you go and get assaulted, don’t expect any expertise when it comes to handling the matter.

Source: Google

★ 3

The location is nice but it’s always packed out! Multiple people waiting on the same machine makes it hard to stick to your workout routine but the staff are friendly.

Source: Google

★ 5

Source: Google

★ 3

I was in fitness 2 times I only used massage chair ...man there he told me he's name bobi with chain he gives me 5 minutes I told him I need more because I'm recovering and doctor told me I need for my legs at least 20 minutes...every 5 minutes I have to go to him in reception to renew 5 more minutes
Of course after 2 times I feed up and left the place.....need more care about customer

Source: Google

★ 2

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Beautiful and excellent!! Thanks!!

Source: Google

★ 5

Source: Google

★ 5

Friendly staff, clean gym, you hardly ever see a broken equipment (and they fix it quickly when something breaks). They recently added new equipment. I had my doubts before joining, but honestly, for $25 monthly it’s a pretty good deal (and it’s not bad to have Costco and Aldi in the same building lol).

Source: Google

★ 1

I came Sunday morning and they supposed to open at 7. Right now is almost 8 and they still close. What’s going on guys. That’s no professional

Source: Google

★ 5

Source: Google

★ 5

This place has what I need to get a good workout in and the staff is super friendly. Even on its peak times, it's never super crowded. My only criticism would be that the gym is located on the 3rd floor of a shopping plaza where only 1 of 5 elevators are ever in service and the escalators are always not functioning. Otherwise, this place is great!

Source: Google

★ 5

The staff is awesome. The hours allow me to workout before work which is awesome 👌

Source: Google

★ 5

Great

Source: Google

★ 1

Couldn’t even try the facility, front desk kid said they don’t accept trial passes at this location 🤔 lol maybe he was unsure of how to redeem it. idk. Either way, bad for business 👎🏾 it shouldn’t be listed if this isn’t a facility that accepts them, it’s very misleading.

Source: Google

★ 2

I would like to address the managers and employees at Planet Fitness 520 E 117th Street
Today, my jacket was stolen with a wallet in it in a locked cabinet, among other things, an identity card, credit card, health card, metro card
I think it would be good if you take into account who all comes to your gym and what kind of personality profiles they have
I am a black card member
and an exemplary user

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 2

The smell of chemical air refreshing things is Terrible

Source: Google

★ 5

Source: Google

★ 5

The cleaning is amazing!

Source: Google

★ 1

I'd been going to this location for a while and really enjoyed myself. That was until one day they cut my lock off a locker. They have a rule that you can't leave your stuff in a locker overnight, which I understand. However, they are supposed to put your belongings in the front for you to retrieve them. When I asked the front desk staff about my gym bag I got a slew of different answers of what could of happened to my stuff. "Another member could have taken it", "If it's not up here then we don't have it", etc. The manager wasn't very cooperative at all. She said she could pull tapes to see who cut off the locks that night, but couldn't give me any information of what she found. Lol does that make sense?! One of staff actually said she DID see my bag at the front desk, but now it wasn't there. Conclusion being one of the other staff members stole my gym bag. Makes sense because it's a bunch of kids who there. They closed down the target because of the same theft. Not mad, just disappointed. The staff is really that downbad that they steal from members.

Source: Google

★ 5

Source: Google

★ 3

Great location but for a black card membership it’s not worth the price. Hydrobed has not been working for months, turns on then off and the wait for one of the two massage chairs takes forever. Please fix these issues because it’s not worth the black card membership without the amenities

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

It's very clean and the staff are friendly as well as helpful to the customers.

Source: Google

★ 5

Source: Google

★ 4

Super clean with helpful and friendly staff. I took 1 star off because it is a but warm

Source: Google

★ 5

Source: Google

★ 4

Nice staff, overall good, clean gym. I wish the water fountains would be replaced with more sanitary ones that you can fill your bottle with. The ones there are always leaking/broken.

I am editing my review to say that I'm considering looking for a gym that doesn't have the news playing on tvs all throughout the gym. They are basically unavoidable, and it's the last thing I want to think about when I'm working out.

Source: Google

★ 4

Planet Fitness is of course one of the popular gyms and NYC, I gave them four stars because they're always crowded from start to finish. I say the best planet fitness is 55th St. between 10th and ninth Avenue. Washington Heights 157 or 156... I live down the street and I always try to go to another one. I really wish it was 24 hour gym time again, I wish they would bring it back so people would have the options of working out with not so many people around, when you start to feel this way you need a home gym, but that takes time and money so for now what planet fitness you love the most and feel comfortable? Share if you want

Source: Google

★ 5

Muy buenos detalle me siento satifecho

Source: Google

★ 5

Love it been here for 4 years it’s clean and staff is very helpful and nice will continue my journey with PF

Source: Google

★ 5

Great bang for your money, great staff. Very clean machines and plenty of room.

Source: Google

★ 5

What about parking? Its in a mall do i have to pay the mall fee everytime or is it included when you have a membership?

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Great gym nice staff 👍

Source: Google

★ 5

Good gym especially the price. They can get crowded and should have one or two more squat racks. But if you are there off-peak it’s fine. Call and ask if the air conditioning is working. Frequently down and it’s 10 degrees hotter in there than outside.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

It’s cheap, yes. It’s also clean. And the staff really is nice and friendly.

It’s also dangerously hot. (Hi, Planet Fitness, I am sure you’ll respond below that I can communicate my concerns to your friendly staff, as you’ve told dozens of other people commenting; maybe save yourself the time and address the problem instead).

I’ve been coming here for nine months: anytime from 6am, to 10am, to 4pm, to 8pm. Invariably, the weight lifting section will be packed. In nine months of coming five times per week, I’ve been able to use one of the three Smith machines *at most* six times. Not to mention that one of them has been out of service for one week now. If you’re a weight lifter, this gym is simply not for you. (Weights only go up to 75lbs too, by the way, and you’ll be lucky if even those are not missing).

The gym has 40 ellipticals and 42 treadmills. Not once have I seen even a third of them being used. Meanwhile, 70% of the patrons are packed into the corner where the weight lifting equipment is kept.

I can’t wait for there to be more gym options in the neighborhood.

Source: Google

★ 5

I enjoy the space, it is not as crowded as other Manhattan locations and I feel the staff is very helpful, perhaps just the A/C could be running more.

Source: Google

★ 2

80 degrees inside? While it's 75 outside? That's not normal!

Source: Google

★ 3

Is time to invest and to remodel

Source: Google

★ 5

I really like this place, always clean, lots of exercise equipment. And the price is great

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love this gym

Source: Google

★ 5

Source: Google

★ 5

I was a member of the Planet Fitness on 117th Street for a year. Unfortunately, there isn't a Planet Fitness close to my home now, so I had to join Blink Fitness on 116th Street.

I'm writing this review to help others make an informed choice between gyms.

Planet Fitness stands out for several reasons. First, they have an abundance of machines, so you never have to wait for your turn. There's always equipment available, which makes working out more convenient.
The staff at Planet Fitness are exceptionally friendly, always greeting you with a warm smile.
Additionally, the gym is consistently clean and well-maintained.

I want to especially thank the staff at Planet Fitness for making my experience there so positive. Their friendliness and professionalism made every visit enjoyable

In my experience, Planet Fitness is a much better option than Blink Fitness.

Source: Google

★ 1

Baddd

Source: Google

★ 2

For at least 3 years now the temperature inside during the warmer months(like now) is at least +92 degrees.
I've noticed a couple of other reviewers mention the same thing.

It's disgusting and unsafe and every time I ask about it I hear the same thing "We have to be cautious about running the AC as it'll shut down the entire AC system for the club or it's the Mall's problem" Seriously? I have a solution, either the Mall or PF FIX it...bottom line!

Additionally they've made some bone head moves that shows that management/ownership has no idea what their members want.

For example, they unexpectedly took out a member favorite, the stretching cage and in it's place put 3 small back stretching benches that I've noticed very few people using. Granted the cage was rather large but it was one of the fav machines at the gym. Every member I speak with scratches their head about that move..Bring back the freaking cage as it was a great way to start/end your workout. Every other gym I've visited understands the importance of having at least one stretching apparatus.

Additionally, there's no oversight of the members so people will take dumbells and other weighty objects and just place them next to where their working out and completely block passageways. How the people at the front desk don't do something about this amazes me..actually I know why, they just don't care.."not my yob":. Sometimes I have to weave through already tight corridors with the hope I won't trip or bang my toes against these heavy objects..not safe at all.

And lastly, in another example of how management has no clue what their doing, they only have 2 of the very popular chest/pec fly machines(when one's not broken) and their location in front of the bank of TVs encourages people to sit there longer(play with their phones in-between sets) while a steady parade of people walk by trying to drop hints..not very strategic at all. Should be in a location where members will use it and move on..not watch sports on TV..either that or get 2 more of them..yes, they're that popular.

Anyway, it's a shame as it's a nicely sized club and it's clean..

I think their attitude is you get what you pay for buddy..well, many like myself are thinking about exiting and if you're thinking about joining you might want to save my post and reference it when you visit and see for yourself........

Source: Google

★ 2

Small strength training area compare to other PF locations. It is too hot during summer because AC is not functioning well.

Source: Google

★ 5

Clean facilities and super friendly staff. There is a wide variety of equipment, so I always get a great workout!

Source: Google

★ 1

El primer mes cuando fui y no page directamente se cobraron de mi tarjeta sin hacerme un late fee el 2nd mes se cobraron el late fee y dicen q no habia puesto correctamente el numero y por eso se cobraron el late fee fui a hablar directamente con ellos y el que deberia de haberme hablado fue el manager pero al parecer estaba mas ocupado por q solo vino abrio el folder y se fue y dejo a uno de sus trabajadores hablandome de que YOpuse mal el numero de cuenta de mi tarjeta directamente estan viendome poner mi numero de cuenta y aun asi tienen la susodicha descares de decirme que puse mal el numero de cuenta.aparte de eso no hay nadie que hable español en ese gym ni te ayudan si tienes un problema medico o si estas sufriendo de un bajon de azucar o si ofrecen sus servicios de entrenador ni nada por el estilo y si ya hable con el manager pero ni me dijo nada directamente solo abrio el la carpeta en la comoutadora vio hablo con su empleado y se fue pesimo servicio queria pagar por 10 meses restantes pero me dijieron q no se podia y q solo se podia pagar por un mes de adelantado pero al final no se pudo pagar ni un mes por adelantado ni nada solo la anualidad y q regresara antes del fin de mi membresia para q se cobren el mes

Source: Google

★ 1

Still reigns as the unquestionably, unequivocally, worst gym in city no matter which one you attend. People on cell phones while holding equipment hostage. And dumbells strewn throughout the gym so you can't even grab a pair of 25's to do a set unless you spelunk around the gym to find them 😡

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 4

I would really love to give it 5 stars but you MUST fix the AC. It is way too hot to workout when you can’t breathe. It’s really unacceptable!
It’s not right for the members or employees.

Other than that, it’s a gem especially in the mornings. Lots of machines and less people……
Hopefully it stays like that when they fix the AC.

Source: Google

★ 5

Source: Google

★ 1

Disgustingly packed full, AC doesn't work when hot outside, come work out at 81 degrees, equipment out of order for months.

Source: Google

★ 5

Love Planet Fitness, you can workout with no one staring at you and great music! Staff is helpful and cool as well 🤩

Source: Google

★ 4

So far, so good. Always available machines. Clean a plus.

Source: Google

★ 5

Great place for a full body work out plenty of equipment don't have to wait to use any of the machines , very clean, the staff are all very curteous and friendly. This is my go to place to simply put in a good sweat and take time for myself. Great place to just spend as much time focusing on my health.

Source: Google

★ 4

Excelente gimnasio, muy limpio y muy buenas atenciones de la mayoría de los empleados, solo hay una chica que atiende con un mal genio, pero lo que mas me molesta es que no quiere hablar español cuando claramente la chica habla español escuche decirlo de unos de sus compañeros

Source: Google

★ 5

Source: Google

★ 3

Outdated equipment, guess all planet fitness are not equal

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 1

This site always smell bad and the customer service sucks

Source: Google

★ 5

Michael, one of the managers, was very friendly and patient. He went above and beyond to answer my questions and find solutions. I'm sure he is the reason this gym is running well. Planet Fitness needs more leaders like him, especially the gyms in the Bronx lol. Thanks, Michael!

Source: Google

★ 5

Source: Google

★ 5

Good gym.

Source: Google

★ 5

Everytime i go there it's always clean, and i like the trainer that helped me design my own workout

Source: Google

★ 5

Source: Google

★ 5

Excelentes gimnasio muy completo en todo tipo de maquinaria calidad y limpieza

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

👍

Source: Google

★ 5

Source: Google

★ 5

Very clean

Source: Google

★ 5

One of the best gym in uptown Manhattan

Source: Google

★ 5

El ambiente es muy agradable y las máquinas me gustan

Source: Google

★ 4

Been going for two months. Been to a lot of gyms. This one is great for cardio. If you’re not particular about which cardio machine, theres always gonna be a machine open for you. Forget about strength training in the evening(unless you bully). Too many weight mongers and mirror posers, but thats been the case in every PF I’ve visited during evening peak hours. Staff is cool. Attentive. Bathroom has always been clean during my visits. Only complaint is the dumbbells aren’t regularly racked by staff. Often i have to search the entire gym, literally, to find complimenting weights.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

I find the East Harlem Planet Fitness to be an excellent place to work out. The staff is incredibly friendly and courteous, which adds to the overall positive atmosphere. I particularly appreciate the layout, with all the equipment conveniently located on the same floor. While I would appreciate having more weight machines, I make do with what is available and still enjoy my workouts there.

Source: Google

★ 5

Source: Google

★ 5

I feel so confident.

Source: Google

★ 3

This unit is good, but they use 80% of the space with treadmills and elliptical machines, and people here don't use that much.

Source: Google

★ 5

Source: Google

★ 4

This gym is clean. Machines are usually well kept. Only issue is its hard to get a workout in during peak hours as most of the machines and equipment is taken.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

I liked the space. You have room to do what you want and not have a crowd around you. The staff was helpful and friendly.

Source: Google

★ 5

Just recently visited back after not being there for 8 years... when to see if the old staff that use to work there were still there...I remember one in particular Candice whom was an amazing young lady...she greeted everyone politely and was super helpful....

Source: Google

★ 1

They don't cancel your subscription and charge double the amount if you don't pay within two days

Source: Google

★ 5

The staff is always so pleasant and the gym is always clean.

Source: Google

★ 3

The gym is clean, and the environment is relaxing the staff is friendly . I went from going 5 days a week to the gym to only attending on the weekends because there's certain members that stay on the machines for hours. I notified the staff on more than one occasion, but nothing has changed ,today (Wednesday ) I attended the gym with my son and I got into an argument with the gym members (a group of five men) and I was informed by the manager Michael that there is no time limit they could stay on the machine as long as they want. I don't think that's fair to other members we all pay. This is not a private gym. I don't want to find another gym, but something has to change at the 117th Street location .They could check the cameras' cameras, don't lie. What is the point of having a black card if you can't use the machine's. This is just a bunch of men being bullies.

Source: Google

★ 5

Muy limpio y el personal es atento

Source: Google

★ 5

Always clean

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Is fantastic

Source: Google

★ 4

Great gym, wish it was still 24 hrs

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Good atmosphere

Source: Google

★ 1

They let the homeless in. People in there working out in bubble coats and jeans in the summer

Source: Google

★ 4

Source: Google

★ 4

In my opinion, the gym is generally clean, but the weight area tends to become cramped during peak hours.

Source: Google

★ 5

Best gym ever

Source: Google

★ 4

Clean, it gets crowded in the late afternoons. Self learning machine, clean after you finish using machines. Everything is good 👍🏻 here.

Source: Google

★ 5

Source: Google

★ 4

Nice gym and busy

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great environment to workout. You don’t feel invaded while working out. Staff is pleasant and people friendly.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

This was the 117th street location. Went on a Saturday afternoon. Not crowded at all. The young lady at the desk was SUPER nice. Very helpful, energetic and cordial. Enjoyed my workout very much.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

My first time at this location. I read the reviews prior to visiting. The locker room is indeed too hot, no air conditioning. The rest of the facility was fairly cool. The cable machine is not conveniently located. It obstructs clear access to the benches and dumbells. Staff is friendly and welcoming. Gym was clean.

Source: Google

★ 5

Source: Google

★ 2

Why is it always so hot in here?! As soon as I enter the gym I start perspiring. The men’s locker room thermometer read 81 degrees inside and 68 cooling. I mentioned this to the front desk upon leaving and they said “the AC is broken”. Smh. Cool this gym down, its UNSANITARY and UNSAFE to be working out at such temperatures indoors.

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 1

Dirty, crowded, bad music, and unfriendly members. I wish I could just get what I needed to done here but machines are never available and when they are people think they can just claim them from across the room after you already wipe them down.

Source: Google

★ 4

Source: Google

★ 3

Increasingly unusable as a gym due to crowding

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

Source: Google

★ 5

Staff is friendly and always working. I feel like they care about the members. I get greeted every time I come in and a farewell each time I leave. It’s a perfect balance of acknowledgment. I don’t need a hyper energized person at reception. Management should reward the staff with movie tickets or bowling passes as a token of appreciation.
Post My Review on Google

Source: Google

★ 5

Very cool staff

Source: Google

★ 5

I LOVE THE FACT HOW JEAN -PHILLIE IS ALWAYS SMILING SUCH A GREAT GUY.

Source: Google

★ 5

The staff here is amazing! And they keep the gym super clean. 10/10

Source: Google

★ 5

I love Planet Fitness in East Harlem. It is clean and the equipment is in excellent shape and there is lots of equipment, plenty of machines and weights, cardio and universal equipment. Staff are nice and helpful and they enforce good gym etiquette.

Source: Google

★ 1

It’s not 24 hrs it was closed at 5am

Source: Google

★ 5

Great restaurant. Delicious breakfast to enjoy. I like to go with my family.

Source: Google

★ 5

Source: Google

★ 4

Floor to ceiling windows

Source: Google

★ 5

Source: Google

★ 4

Good for a workout. Certain times are crowded. The cable machines and Smith machines are in a small area. The gym is clean and the locker room is clean.

Source: Google

★ 5

Great place to work out

Source: Google

★ 5

Source: Google

★ 5

Very nice

Source: Google

★ 5

Source: Google